JP2004185210A - Station service apparatus, automatic ticket examination machine, and station service system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To prevent a ticket examination processing based on erroneous determination by immediately interrupting the ticket examination processing when determination is not normally processed owing to trouble in hardware on a main CPU board 28a or a determination CPU board 28b. <P>SOLUTION: The main CPU board 28a and the determination CPU board 28b determine ticket information which is read from a ticket medium, by the same determination logic. When the determination results do not match, the result is determined to be abnormal, so that the ticket examination processing is interrupted in an automatic ticket machine. <P>COPYRIGHT: (C)2004,JPO&NCIPI

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention is used, for example, in transportation such as railways, station equipment such as an automatic ticket gate that performs ticket processing, a payment machine that performs payment processing, a ticket vending machine that performs ticketing processing, and a communication line with the station equipment. The present invention relates to a station service system including a higher-level device connected via a station service.
[0002]
[Prior art]
Conventionally, automatic ticket gates are controlled by hardware mounted on a plurality of control boards. For example, in an automatic ticket gate, the recorded contents of a ticket medium possessed by a user are read to determine whether or not the user is allowed to pass. Such a determination is performed by a determination control board installed in the automatic ticket gate.
[0003]
In recent years, ticket gate processing using an automatic ticket gate may be performed using a ticket medium in which amount information is recorded in advance, such as a magnetic prepaid card or a wireless card having a prepaid function. In this case, the determination control board determines the usage amount (fare) of the user and subtracts the usage amount from the amount information to permit the user to pass.
[0004]
However, when a failure occurs in some hardware mounted on the determination control board, the determination control board may make an incorrect determination. For example, if accurate information cannot be obtained due to some hardware failure such as a data error due to some memory failure or noise mixed in the address line, the determination logic for performing the determination processing is normal in the determination processing. Even so, an incorrect fare may be calculated and the fare may be collected more than necessary from the user's ticket medium, or the required fare may not be collected. In particular, if it is determined that the passage of the user is permitted even if the determination is incorrect, the automatic ticket gate passes the user because the operation other than the determination processing is normal. For this reason, the ticket gate process may be completed without the operator or the user noticing that the erroneous determination has been made.
[0005]
In other words, if the automatic ticket gate makes an incorrect determination and the user is not allowed to pass, it is highly likely that the user or station staff will notice the incorrect determination. However, there is a high possibility that the user does not notice the erroneous determination. If such an erroneous determination is later detected, there is a problem that a big trouble may occur between the user and the transportation. In addition, when such a problem occurs, there is a problem that the reliability of the station service system from the user is reduced.
[0006]
[Patent Document 1]
JP-A-2002-63610
[0007]
[Problems to be solved by the invention]
As described above, it solves the problem that station service processing may be performed based on erroneous determinations that neither the user nor the operator notice when a part of the hardware is defective. It is possible to prevent the station service processing from being performed based on an erroneous determination due to a defect occurring in a part of the hardware in the station service equipment, and to improve the reliability of the station service processing performed by the station service equipment. It is an object of the present invention to provide a station service device and a station service system that can be used.
[0008]
It also solves the problem that when a malfunction occurs in a part of the hardware, the ticket inspection process may be executed based on an erroneous determination that both the user and the operator do not notice. To provide an automatic ticket gate and a station service system that can prevent the ticket gate processing from being performed based on an erroneous determination due to a defect that has occurred partially and can improve the reliability of the ticket gate processing by the automatic ticket gate. With the goal.
[0009]
[Means for Solving the Problems]
A station service device according to the present invention, which performs station service processing for a user, includes a first determination unit for performing a determination process accompanying the station service process for a user by a predetermined determination logic, and the first determination unit. A second determination unit that performs a determination process associated with the station service process for the user by a similar determination logic, and whether a determination result by the first determination unit matches a determination result by the second determination unit. Determining means for determining whether or not the result of the determination by the first determining means and the result of the determination by the second determining means coincide with each other; The station service process is executed based on the result, and when the determination unit determines that the determination result by the first determination unit does not match the determination result by the second determination unit, the station service process is interrupted. And a control means.
[0010]
The station service device of the present invention is a station service device for performing station service processing for a user, wherein the first determination means performs a determination process associated with the station service process for the user by a predetermined determination logic, and the first determination means Executing means for executing the station service processing for the user based on the judgment result by the means; and second judgment for executing the judgment processing accompanying the station service processing for the user by the same judgment logic as the first judgment means. Means, determining means for determining whether or not the result of the determination by the first determining means and the result of the determination by the second determining means coincide with each other; and the result of the determination by the first determining means If it is determined that the result of the determination by the second determining means matches, the station service processing for the subsequent user is continuously executed, and the result of the determination by the first determining means and the result of the first If the determination result by the determination means determines not to match, and a suspend controlling means for the public transportation process to the user subsequent to.
[0011]
A station service system according to the present invention includes a station service device that performs station service processing for a user, and a higher-level device capable of communicating with the station service device, wherein the station service device performs a predetermined determination. First determining means for performing a determination process associated with station service processing for the user by logic, second determining means for performing a determination process by the same determination logic as the first determination means, and the first determination Determining means for determining whether or not the result of determination by the means and the result of determination by the second determining means match; and the result of determination by the first determining means and the determination by the second determining means. If it is determined that the result matches, the processing is continued based on the result of the determination by the first or second determining means, and the result of the determination by the first determining means and the second determination are performed by the determining means. By means Control means for interrupting the processing for the user when determining that the fixed result does not match, and transmitting error information indicating that the processing is interrupted to the higher-level device, wherein the higher-level device includes In addition, when error information is received from the station service device, the station service device has a notifying unit for notifying that the station service device has interrupted processing.
[0012]
A station service system according to the present invention includes a station service device that performs station service processing for a user, and a higher-level device capable of communicating with the station service device, wherein the station service device performs a predetermined determination. First determining means for performing a determination process accompanying a station service process for a user by logic; execution means for performing a station service process for the user based on a determination result by the first determination device; A second determination unit that performs a determination process associated with the station service process for the user by the same determination logic as the determination unit, and a determination result by the first determination unit and a determination result by the second determination unit. Judging means for judging whether or not they coincide with each other; and when this judgment means judges that the judgment result by the first judging means and the judgment result by the second judging means coincide with each other, Processing If it is determined that the determination result by the first determination means and the determination result by the second determination means do not match, the station service processing for the subsequent user is interrupted. Control means for transmitting error information indicating the content of the station service process executed by the execution means to the host device, wherein the host device determines an error content based on the error information received from the station service device. An analyzing means for analyzing, and when the identification number of the ticket medium subjected to the station service processing based on the erroneous determination by the first determining means is found by the analyzing means, the station service processing is performed based on the erroneous determination. Transfer means for transferring identification information indicating the received ticket medium to each station service device, and further, each station service device includes identification information of the ticket medium transferred from the higher-level device by the transfer means. When a storage means for storing and a ticket medium having identification information matching the identification information stored by the storage means are used, the user has an abnormality in the station service processing by the station service equipment. Guide means for guiding the user.
[0013]
An automatic ticket gate according to the present invention performs a ticket inspection process for a user based on a ticket medium possessed by the user, wherein a reading means for reading recorded contents of the ticket medium possessed by the user A first determining means for determining whether or not the user is allowed to pass by a predetermined determining logic based on the recorded contents of the ticket medium read by the reading means, and a determining logic similar to the first determining means. A second determining unit that determines whether or not the user is allowed to pass based on the recorded contents of the ticket medium read by the reading unit; and a determination result by the first determining unit and a determination result by the second determining unit. When the judgment result matches, the ticket checking process is executed based on the judgment result by the first and second judgment means, and the judgment result by the judgment means by the first judgment means and the second judgment means by the judgment means. Yo If the determination result does not match, and a suspend controlling means for ticket gate process.
[0014]
An automatic ticket gate according to the present invention performs a ticket inspection process for a user based on a ticket medium possessed by the user, wherein a reading means for reading recorded contents of the ticket medium possessed by the user A first judging unit for judging whether or not the user is allowed to pass by a predetermined judging logic based on the recorded contents of the ticket medium read by the reading unit, and a judging result by the first judging unit. Executing means for executing a ticket inspection process for the user, and determining whether or not the user is allowed to pass based on the recorded contents of the ticket medium read by the reading means by the same determination logic as the first determining means. A second determining means for determining whether or not a determination result by the first determining means and a determination result by the second determining means match each other; If it is determined that the result of the determination by the means does not match the result of the determination by the second determining means, the ticket checking process for the subsequent user is continuously executed, and the result of the determination by the first determining means is determined by the determining means. And control means for interrupting the ticket checking process for the subsequent user when it is determined that the result of the determination does not match the determination result of the second determination means.
[0015]
A station service system according to the present invention includes an automatic ticket gate that performs a ticket inspection process for a user based on a ticket medium possessed by the user, and a higher-level device capable of communicating with the automatic ticket gate. The automatic ticket gate comprises a reading means for reading the recorded contents of the ticket medium possessed by the user, and a predetermined determination logic based on the recorded contents of the ticket medium read by the reading means. First determining means for determining whether or not the user is allowed to pass; and determining whether or not the user is allowed to pass on the basis of the recorded contents of the ticket medium read by the reading means by the same determination logic as the first determining means. Second determining means for determining whether or not the determination is possible; determining means for determining whether a result of the determination by the first determining means and a result of the determination by the second determining means match; 1 When it is determined that the result of the determination by the determination means matches the result of the determination by the second determination means, a ticket inspection process is performed based on the determination results by the first and second determination means, and If it is determined that the result of the determination by the first determining means does not match the result of the determination by the second determining means, the ticket checking process is interrupted and error information indicating that the ticket checking process is interrupted is sent to the higher-level device. And control means for transmitting, when the error information is received from the automatic ticket gate, the host device has a notifying means for notifying the automatic ticket gate that has stopped the ticket gate processing.
[0016]
The station service system according to the present invention is capable of communicating with a plurality of station service devices including an automatic ticket gate that performs a ticket check process for the user based on the ticket medium possessed by the user, and the station service devices. The automatic ticket gate comprises a reading means for reading the recorded contents of the ticket medium possessed by the user, and a reading means for reading the recorded contents of the ticket medium read by the reading means. First determining means for determining whether or not the user is allowed to pass by predetermined determination logic; executing means for executing a ticket inspection process for the user based on a determination result by the first determining means; The second determination means determines whether or not the user is allowed to pass based on the recorded contents of the ticket medium read by the reading means by the same determination logic as the first determination means, and the first determination means Yo Determining means for determining whether a result of the determination matches the result of the determination by the second determining means; and a result of the determination by the first determining means and a result of the determination by the second determining means. If it is determined that there is a match, the ticket checking process for the subsequent user is continuously executed, and the determination means determines that the determination result by the first determination means does not match the determination result by the second determination means. Control means for interrupting the ticket gate process for the subsequent user and transmitting error data indicating the content of the ticket gate process executed by the execution unit to the host device. Analyzing means for analyzing the contents of the error based on the error data received from the business equipment, and a ticket checking process based on the erroneous determination by the first determining means. Transfer means for transferring, to the station equipment, identification information indicating the ticket ticket medium for which the ticket gate processing has been performed based on the erroneous determination when the identification number of the executed ticket medium is found; The device includes a storage unit for storing the identification information of the ticket medium transferred from the host device by the transfer unit, and a ticket medium having identification information that matches the identification information stored by the storage unit. In this case, there is provided a guide means for guiding the user that there is an abnormality in the ticket gate processing by the automatic ticket gate.
[0017]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, embodiments of the present invention will be described with reference to the drawings.
FIG. 1 is a diagram schematically showing an overall configuration of a station service system according to an embodiment of the present invention.
This station service system is a system including various station service devices that perform various station service processes in transportation such as a railway. In this station service system, a user can use a transportation system such as a railway by paying a usage fee such as a fare using a medium (a ticket medium) such as a ticket.
[0018]
There are two types of ticket media that can be used in this station service system: a magnetic ticket media (hereinafter referred to as a magnetic ticket) in which information is recorded in a magnetic recording unit, and information recorded in an IC chip or the like. There is a wireless ticket medium (hereinafter, referred to as a wireless ticket) such as a wireless card that transmits and receives information by communication. The magnetic tickets include ordinary tickets, commuter passes, limited express tickets, coupon tickets, transit tickets, prepaid cards, and the like. The wireless ticket includes a wireless card having a commuter pass function, a wireless card having a prepaid card function, and a wireless card having both a commuter pass function and a prepaid card function. The prepaid card is a medium on which usable money information is recorded, and the station information can be used by the money information recorded on the medium.
[0019]
The above-mentioned ticket medium records at least ticket information such as information on an expiration date, a valid section or available money. Furthermore, some magnetic or wireless tickets such as prepaid cards and commuter passes have ID information such as a unique card number recorded therein.
In the station service system, a plurality of ticket media can be used in combination. For example, in the case of a wireless ticket that has both a commuter pass function and a prepaid card function, by paying the usage fee outside the commuter pass section using the prepaid card function, entering the commuter pass within the boarding section and getting on It is possible to participate outside the section.
[0020]
As shown in FIG. 1, the station service system includes an automatic ticket gate 1, a ticket vending machine 2, a checkout machine 3, a teller machine 4, a monitoring panel 5, a station server 6, a center server 7, and the like.
The automatic ticket gate 1 is installed at a ticket gate or the like in a station yard, determines whether or not to pass based on a ticket medium possessed by a user, and controls the passage of the ticket gate based on the determination result. is there. The automatic ticket gate 1 is composed of two casings forming a passage for a ticket gate, one of which is called a master having a control device, and the other of which is called a slave. The ticket vending machine 2 is installed at a station and issues a ticket medium, and records amount information on a ticket medium as a prepaid card possessed by a user. The payment machine 3 is installed in a station yard or the like, and performs payment processing of a usage fee (fare) based on the recorded contents of a ticket medium possessed by a user. Note that the payment processing of the usage fee in the payment machine 3 is realized by a control program using the same determination logic as the determination processing in the automatic ticket gate.
[0021]
Station service equipment such as the automatic ticket gate 1, the ticket vending machine 2 and the payment machine 3 are devices for performing station service processing for a user, and include a display device for displaying guidance to the user. In addition, each station service device is operated by a plurality of control boards including at least a control board for judgment that performs a judgment process associated with a station service process such as a fare calculation and a control board for main control for controlling the operation of the entire device. Controlled. Further, as will be described later, each station equipment receives ID information of the unusable ticket medium from the center server 7 and stores it in the storage device as negative data, so that the ticket medium is unusable. It has a negative check function to determine if there is any.
[0022]
The window processing machine 4 is installed in the station counter of the station, and performs processing on the ticket medium by the operation of the station staff. The window processing machine 4 can perform various processes on a ticket medium by operation of a station attendant. For example, ID information is read from a ticket medium possessed by a user, and the boarding is performed based on the ID information. It also has a function of inquiring the center server 7 about information on the ticket medium or information on the owner of the ticket medium.
[0023]
The monitoring panel 5 includes an operation device having a display unit 5a and a control device functioning as a server computer. The monitoring panel 5 is connected to each automatic ticket gate 1 via a communication line or the like, and monitors the operation status of each automatic ticket gate 1 and transfers data to each automatic ticket gate 1. The station server 6 is installed for each station and each management section, and collects data from each station service device installed at each station and each station in the management section, and performs a tallying process of the collected data. The center server 7 is composed of a server computer or the like, and is installed in a management center of a railway company. The center server 7 manages the operation status and operation data of each station service device based on data from each station service device in the station service system. For example, the center server 7 determines the error content by analyzing the function as a transfer means for distributing the ID information of the unusable ticket media as negative data to each station service device and error log data from each station service device. It has a function as an analysis means. Further, in the center server 7, information on each ticket medium or information on the owner of each ticket medium is recorded corresponding to ID information given to the ticket medium such as a prepaid card or a commuter pass. It has a database 7a.
[0024]
Next, the configuration of the automatic ticket gate 1 will be described in detail.
FIG. 2 is a diagram schematically showing the appearance of the automatic ticket gate 1.
The main body 10 of the automatic ticket gate 1 has an entrance 12 into which a magnetic ticket is inserted at the time of entry into the station premises or exit from the station premises, and a discharge port for discharging the magnetic ticket accepted at the entrance 12. An outlet 14 is provided for each.
[0025]
Further, the slot 12 can receive a batch of multiple magnetic tickets. The slot 12 can of course also accept the insertion of a magnetic ticket one by one. Further, the discharge port 14 can collectively discharge a plurality of magnetic tickets that need to be returned when a plurality of magnetic tickets are input at once. In this case, the plurality of magnetic tickets are discharged in a state where a large-sized magnetic ticket is stacked below a small-sized magnetic ticket.
[0026]
In the vicinity of the slot 12, a shutter 12a is provided for preventing a magnetic ticket from being inserted. The shutter 12a prohibits another magnetic ticket from being inserted at a predetermined time after the magnetic ticket is inserted. By the function of the shutter 12a, it is possible to prevent another person's ticket medium from being continuously inserted, or prevent the automatic ticket gate from being inserted when the operation of the automatic ticket gate is stopped.
[0027]
Further, a wireless card reader / writer 16 for performing wireless communication with a wireless ticket is provided in front of the insertion slot 12. Further, a passage guidance display unit 13 for displaying guidance of the passage of the automatic ticket gate is provided below the slot 12. In front of the outlet 14, an outlet vicinity display section 18 for displaying various guidance to the user is provided. The discharge port vicinity display unit 18 displays, for example, a guide result of a determination as to whether or not the user is allowed to pass, a balance of the prepaid card, and the like.
[0028]
A door unit 20 is provided on a side surface of the main body 10 of the automatic ticket gate to close the magnetic ticket to prevent a passer of a magnetic ticket from passing. In addition, a frame 22 serving as a partition for distinguishing a passage corresponding to the main body 10 of the automatic ticket gate is provided above the main body 10 of the automatic ticket gate. The frame 22 is provided with a display 26 for notifying of the insertion of the child ticket, the insertion of the invalid ticket or the abnormal ticket, and the abnormality of the device. Note that an invalid ticket is a ticket that cannot be used even when combined with another ticket medium. For example, an expired ticket medium or an unusable ticket medium is an invalid ticket. An abnormal ticket is a ticket that cannot be read by the automatic ticket gate. For example, a card having a different recording format or a ticket on which magnetic recording is not performed corresponds to an abnormal ticket.
[0029]
Further, a plurality of human detecting sensors 24-1, 23-2, 24-3, 24-4, 24- functioning as detecting means for detecting the passage of the user's passage are provided on the side surface of the main body 10 and the frame 22. 5, 24-6 are provided. These human detection sensors 24 (-1 to 6) are configured by, for example, a transmission type sensor including a set of a light emitting unit and a light receiving unit, and a reflection type sensor integrally including the light emitting unit and the light receiving unit. It may be configured. A human detection sensor 24-6 located near the outlet 14 or downstream of the outlet 14 in the traveling direction detects passage of the user through the passage.
[0030]
FIG. 3 is a diagram schematically showing an internal mechanism of the automatic ticket gate shown in FIG.
As shown in FIG. 3, a control unit 28, a power supply unit 29, a transport unit 30, and the like are provided in the housing of the automatic ticket gate main body. The control unit 28 is provided with a plurality of control boards 28a, 28b,... For controlling the operation of the automatic ticket gate. The power supply unit 29 supplies a necessary direct current to each part in the automatic ticket gate 1. The transport unit 30 transports the magnetic ticket inserted into the slot 12 and performs various processes on the magnetic ticket.
[0031]
A plurality of transport rollers functioning as transport means for transporting a magnetic ticket, and a transport belt for sandwiching and transporting a ticket medium are disposed in the transport unit 30 along the main transport path 32. ing. On the main transport path 32, a take-in roller 33 that functions as a receiving unit that receives a magnetic ticket that has been put in a lump or one by one from the slot 12 and takes it into the body, and a magnetic ride that is carried inside the body. A discharge roller 96 and the like functioning as discharge means for discharging a ticket to a predetermined position near the discharge port 14 are arranged. The transport rollers and the transport belt such as the intake roller 33 and the discharge roller 96 are driven by a main motor (not shown).
[0032]
Further, on the main transport path 32, a sensor for detecting a magnetic ticket conveyed on the main transport path 32, for example, an input port sensor 90 for detecting a magnetic ticket input from the input port 12, a discharge port There are provided a plurality of outlet sensors 92 and the like which function as a judging means for judging whether or not the magnetic ticket ejected at the predetermined position 14 is extracted. The discharge port sensor 92 is configured by, for example, a transmission type sensor including a pair of a light emitting unit and a light receiving unit arranged with the main transport path 32 interposed therebetween.
[0033]
At the entrance from the slot 12 to the main transport path 32, there is provided a shutter 12a for inhibiting the insertion of a magnetic ticket for a predetermined period. On the transport path of the main transport path 32, an intake roller 33 and an alignment unit 34 for aligning the captured magnetic tickets are provided in order from the input port 12 to the output port 14. A size detection sensor 35 for detecting the size of the magnetic ticket is provided between the take-in roller 33 and the alignment unit 34.
[0034]
On the downstream side of the alignment section 34 in the main transport path 32, when a magnetic ticket is inserted on the front side, that is, the magnetic station ticket is inserted with the surface on which the entrance station information and the fare information etc. of the magnetic ticket are to be printed facing upward. Even when the magnetic ticket is inserted on the back side, that is, even when the magnetic card is inserted with the back side having a magnetic recording portion for recording magnetic information such as entrance station information and fare information of the ticket medium facing upward, Reading heads 36 a and 36 b for reading information magnetically recorded on a magnetic recording unit provided on the back side of the ticket medium are provided above and below the transport path 32 so that the information can be read.
[0035]
When the magnetic ticket is loaded on the front surface, the magnetic recording unit of the magnetic ticket faces the main transport path 32, so that the magnetic information is read by the read head 36 b provided below the main transport path 32. When the magnetic ticket is inserted on the back side, the magnetic recording portion of the magnetic ticket faces the main transport path 32, so that the magnetic information is read by the read head 36 a provided above the main transport path 32. Can be Which of the read heads 36a and 36b has read the magnetic information of the magnetic ticket can determine whether the magnetic ticket has been loaded on the front side or the back side.
[0036]
A reversing unit 38 for unifying the front and back of the magnetic ticket medium is provided downstream of the read heads 36a and 36b in the main transport path 32, and temporarily holds the magnetic ticket before writing magnetic information. A first holding unit 42 is provided. The first holding unit 42 temporarily holds the magnetic ticket in order to check the validity of the magnetic ticket by a combination of a plurality of sheets, for example, whether or not the available sections are continuous.
[0037]
Downstream of the first holding section 42 in the main transport path 32, a write head 46 for recording predetermined magnetic information in a magnetic recording section provided on the back surface of the magnetic ticket, and a write head 46 for recording predetermined magnetic information. A reading head 48 for confirming the read information is provided in order. The write head 46 records an entry record in a magnetic recording section of a magnetic ticket when a user enters, and records an entry record when the user enters.
[0038]
Further, on the downstream side of the read head 48 in the main transport path 32, a punch processing unit 50 that performs a punching process at a predetermined position of a magnetic ticket such as a normal ticket, and performs a printing process by thermally transferring the ink of the transfer ribbon 55. A thermal transfer type thermal head 56 that prints predetermined information on the surface of a magnetic ticket that needs to be printed, and a plurality of magnetic tickets that are ejected when a plurality of magnetic tickets are inserted, for example, a large-sized magnetic ticket A second holding unit 60 and the like for stacking and aligning the tickets so that the tickets face down are provided.
[0039]
A branch transport path 53 is provided on the downstream side of the reading head 48 in the main transport path 32. The magnetic ticket to be transported through the branch transport path 53 is sorted by the sorting gate 51. On the branch conveyance path 53, a punch processing section 52 for performing a punching process at a predetermined position of a magnetic ticket such as a prepaid card, and a heat-sensitive layer provided on the back surface of the magnetic ticket medium for which a printing process needs to be performed. And a thermal head 58 of a thermal transfer system for printing predetermined information.
[0040]
In the automatic ticket gate 1, the magnetic ticket whose front surface needs to be subjected to the printing process at the time of the ticket gate process passes through the punching section 50, and then continues to be transported along the main transport path 32. The information is printed. A magnetic ticket whose back surface needs to be subjected to a printing process is distributed from the main transport path 32 to the branch transport path 53 by the distribution gate 51, and predetermined information is printed by the thermal head 58. If the magnetic ticket entered from the slot 12 is a magnetic ticket that does not need to be subjected to a printing process, for example, a magnetic ticket such as a commuter pass continues to be transported along the main transport path 32 and drives the thermal head 56. Is stopped, and the printing process is not performed.
[0041]
The distribution gate 66 is a gate for distributing discharge and collection according to the type of magnetic ticket. For example, when a magnetic ticket is collected, a commuter pass is discharged, and an ordinary ticket when entering from the station premises is collected. The magnetic ticket collected by the distribution gate 66 is distributed to the first ticket collection box 70 and the second ticket collection box 72 by the distribution gate 68 according to the type of the magnetic ticket and collected.
[0042]
Next, a control system of the automatic ticket gate 1 will be described.
FIG. 4 is a diagram showing the structure inside the control unit 28. As shown in FIG. As shown in FIG. 4, the control unit 28 is formed of a box-shaped housing, and a plurality of slots into which control boards (control boards) 28a, 28b,. Is provided on the backplane. Each of the control boards 28a, 28b,... Has elements such as a CPU, a memory, and an interface mounted on a board. Each of the control boards 28a, 28b,... Is designed according to various control applications. The control unit 28 of the automatic ticket gate 1 is provided with at least a main CPU board 28a for controlling the entire automatic ticket gate and a determination CPU board 28b for performing determination processing on a ticket medium possessed by the user. .
[0043]
FIG. 5 is a block diagram schematically showing a control system of the entire automatic ticket gate described with reference to FIGS. 2 and 3.
The automatic ticket gate 1 operates mainly based on control executed by the main CPU board 28a in the control unit 28. That is, the main CPU board 28a controls the operation of the entire automatic ticket gate. The determination CPU board 28b mainly performs a determination process of a ticket medium.
[0044]
The main CPU board 28a includes a CPU 100, a ROM 102, a RAM 104, a fare memory 106, a determination unit 108, a tallying unit 110, an interface 118, a transport control unit 120, a traffic detection unit 122, a door control unit 124, a display control unit 126, and a print control. It has a unit 128, a punch control unit 130, a monitoring panel interface 132, and the like. The CPU 100 controls the operation of the entire automatic ticket gate. The ROM 102 stores a control program executed by the CPU 100 and the like. The RAM 104 is a memory for temporarily storing work data, and functions as a buffer for a control program. The fare memory 106 stores fare information such as a fare from each station for the station where the automatic ticket gate is installed.
[0045]
The determination unit 108 performs a determination process of determining whether or not the user is valid based on the ticket information. In the determination process of the determination unit 108, it is determined whether or not to pass based on the valid section information of the ticket information, or the fare is determined based on the entrance information of the ticket information and the fare information stored in the fare memory 106. Is calculated to determine whether or not traffic is possible. The counting section 110 counts data such as determination results. The tallying unit 110 has a tallying memory 110a that records tallying data indicating the result of the ticket inspection process, error log data indicating the content of the error, and the like. The interface 118 is an interface for transmitting and receiving data to and from the determination CPU board 28b. The transport control unit 120 controls the transport of the magnetic ticket in the transport unit 30. The transport control unit 120 detects a transport status of the magnetic ticket in the transport unit 30 based on an output signal from the size detection sensor 35, and activates a main motor (not shown) that drives a transport roller or a transport belt. Control to control the transport of the magnetic ticket.
[0046]
The passage detection unit 122 detects a person passing through the passage based on the detection result of the human detection sensor 24. The door control unit 124 controls opening and closing of the door unit 20. The display control unit 126 controls each display unit such as the passage guidance display unit 13 and the discharge port vicinity display unit 18. The print control unit 128 controls the thermal heads 56 and 58 to perform a print process on a magnetic ticket. The punch control unit 130 controls the punch processing units 50 and 52 to perform a punch process on a magnetic ticket. The monitoring board interface 132 is an interface for controlling communication with the monitoring board 5.
[0047]
The determination CPU board 28b has a CPU 140, a ROM 142, a RAM 144, a magnetic data processing unit 146, a wireless data processing unit 148, an interface 150, a fare memory 152, a determination unit 154, and the like. The CPU 140 controls the operation of the entire determination CPU board 28b. The ROM 142 stores a control program executed by the CPU 140 and the like. The RAM 144 is a memory for temporarily storing work data, and functions as a buffer for a control program. The magnetic data processing unit 146 is connected to the magnetic heads 36a, 36b, 46, 48. The magnetic data processing unit 146 performs a reading process of reading magnetic information recorded on a magnetic ticket by each of the magnetic heads 36a, 36b and 48 (reading means). Further, the magnetic data processing unit 146 performs a writing process of writing magnetic information on a magnetic ticket by the magnetic head 46 (writing means). The wireless data processing unit 148 controls communication of a wireless ticket by the wireless card reader / writer 16. The wireless data processing unit 148 performs a reading process for reading information recorded on the wireless ticket by making a request for reading the wireless ticket with the wireless card reader / writer 16 (reading means). Further, the wireless data processing unit 148 performs a writing process on the wireless ticket by making a request for writing on the wireless ticket with the wireless card reader / writer 16 (writing means).
[0048]
The fare memory 152 stores fare information such as a fare from each station for the station where the automatic ticket gate is installed. The determination unit 154 performs a determination process based on the fare information stored in the fare memory 152. The negative data storage unit 156 stores ID information of a ticket medium which is not available. The ID information stored in the negative data storage unit 156 is, for example, distributed from the center server 7.
[0049]
In addition, the determination unit 108 and the determination unit 154 perform a determination process using a control program based on a similar determination logic (logic). That is, the determination unit 108 and the determination unit 154 perform a determination process on the ticket information read from the ticket medium using the same determination logic. In order to perform the same determination processing in the determination unit 108 and the determination unit 154, the ticket information of the ticket medium input to the determination CPU board 28b by the magnetic data processing unit 146 and the wireless data processing unit 148 is The data is input from the determination CPU board 28a to the main CPU board 28a via the interfaces 118 and 150.
[0050]
Next, an operation example of the automatic ticket gate 1 as station equipment in the station service system will be described.
First, a first operation example will be described.
FIG. 6 is a flowchart for explaining the entry processing by the automatic ticket gate 1 as a first operation example.
First, when a user enters the passage formed by the automatic ticket gate 1 from inside the station, the CPU 100 of the main CPU board 28a of the automatic ticket gate 1 detects a passerby based on the output of the human detection sensor 24. (Step S10, YES). When the user inserts the magnetic ticket into the slot 12, or when holding the wireless ticket over the wireless card reader / writer 16, the CPU 140 of the determination CPU board 28b controls the magnetic data processing unit 146 or The wireless data processing unit 148 reads the boarding information recorded on the magnetic ticket or the wireless ticket (step S11).
[0051]
When the ticket information is read from the user's ticket medium, the CPU 140 of the determination CPU board 28b performs a negative check to determine whether the ticket medium is invalid (step S12). This negative check is a process of determining whether or not the ticket medium is invalid by determining whether or not the ticket medium has ID information that matches the ID information as the negative data stored in the negative data storage unit 156. It is. If it is determined by this negative check that the ticket medium matches the negative data, the CPU 140 determines that the ticket medium is invalid, and informs the display unit 18 that the ticket is invalid. The ticket processing for the ticket medium is stopped. In this case, the user performs a process on the ticket medium at an attendant window or the like.
[0052]
If it is determined in the negative check that the ticket medium is not invalid, the CPU 140 transmits the ticket information read from the ticket medium to the main CPU board 28a (step S13), and the determination unit The determination process according to 154 is performed (step S14). In the determination process of the determination unit 154, it is possible to use a control program having the same determination logic as that of the determination process of the determination unit 108 to pass through the ticket medium according to the ticket information and the fare information of the ticket medium. It is determined whether or not. The result of the determination by the determination unit 154 is stored in the RAM 144 of the determination CPU board 28b.
[0053]
On the other hand, when the CPU 100 of the main CPU board 28a receives the ticket information from the determination CPU board 28b through the interface 118 (step S15), the determination unit 108 performs the determination process based on the ticket information (step S15). S16). In the determination process of the determination unit 108, a control program including the same determination logic as that of the determination process of the determination unit 154 is used, and it is possible to pass through the ticket medium according to the ticket information and the fare information of the ticket medium. It is determined whether or not. The determination result by the determination unit 108 is transmitted from the main CPU board 28a to the determination CPU board 28b by the interface 118 and the interface 150 (step S17).
[0054]
When the determination process by the determination unit 154 is completed and the determination result by the determination unit 108 is received from the main CPU board 28a (step S18), the CPU 140 of the determination CPU board 28b compares the two determination results. The process is executed (Step S19). In this matching process, it is determined whether or not the determination result of the determination unit 108 of the main CPU board 28a matches the determination result of the determination unit 154 of the determination CPU board 28b.
[0055]
Here, the determination process by the determination unit 108 and the determination process by the determination unit 154 are performed by the same determination logic as described above. Therefore, if there is no problem with the hardware on the determination CPU board 28b and the main CPU board 28a, the same determination result should be obtained. Therefore, if the two determination results do not match, it can be determined that some abnormality has occurred in the hardware on either control board 28a or 28b.
[0056]
When it is determined that the determination results match by the matching process (step S20, YES), the CPU 140 of the determination CPU board 28b determines that the determination process by the determination unit 108 and the determination unit 154 has been executed normally, and the determination is performed. Based on the result, a writing process is performed on the ticket medium as needed (step S21). For example, when it is determined that it is necessary to subtract the insufficient fare from the ticket information from the ticket information as the determination result, the CPU 140 of the determination CPU board 28b determines the shortage amount of the fare determined in the determination result by the magnetic field. The data processing unit 146 or the wireless data processing unit 148 performs a process of subtracting from the price information of the ticket medium.
[0057]
When the writing processing on the ticket medium as described above is completed, the CPU 140 of the determination CPU board 28b transmits information indicating the processing result of the writing processing to the main CPU board 28a together with the determination result (step S22). For example, when a process of subtracting the shortage amount from the amount information of the ticket medium is performed, the CPU 140 determines, as a processing result, information indicating a permission to pass by the ticket medium and information on a remaining amount of the ticket medium. To the main CPU board 28a.
[0058]
Upon receiving the determination result and the processing result (step S23), the CPU 100 of the main CPU board 28a executes a ticket inspection process based on the received determination result and processing result (step S24). This ticket checking process is for controlling the passage of the ticket medium to the user based on the determination result and the processing result from the determination CPU board.
[0059]
For example, when it is determined that the pass is permitted as a result of the determination, and when the CPU 100 of the main CPU board 28a receives a notification that the writing process on the ticket medium has been completed normally as a process result, the pass of the passer is permitted. Perform the following processing. In this case, the CPU 100 causes the display control unit 126 to display guidance indicating permission of traffic on the display unit 18 and opens the door unit 20 by the door control unit 124. Thereby, the user can pass through the passage formed by the automatic ticket gate.
[0060]
If the determination result indicates that passage is not possible, or if the processing result indicates that the writing process on the ticket medium has not been completed normally, the CPU 100 of the main CPU board 28a will A process is performed to prohibit the passage of passers-by. In this case, the CPU 100 causes the display control unit 126 to display guidance indicating impassability or the reason for impassability on the display unit 18, and closes the door unit 20 by the door control unit 124 for use. To block traffic. As a result, the user cannot pass through the passage formed by the automatic ticket gate.
[0061]
When the above-described ticket gate processing is completed, the CPU 100 of the main CPU board 28a performs a tallying process of data indicating the processing contents, and continuously executes the ticket gate processing (ticket-gating operation) by the automatic ticket gate 1; Waits for the ticket inspection process for the user (step S25).
[0062]
When it is determined that the determination results do not match by the matching process in step S19 (step S20, NO), the CPU 140 of the determination CPU board 28b performs the determination process by the determination unit 108 or the determination by the determination unit 154. It is determined that the processing is abnormal, and the result of the determination is transmitted to the main CPU board 28a (step S26).
[0063]
When such a determination result is received that the determination result is abnormal, the CPU 100 of the main CPU board 28a executes an error process associated with the operation abnormality (step S27), and interrupts the ticket gate process by the automatic ticket gate 1 (step S27). Step S28). In this case, the CPU 100 may perform, for example, disabling the traffic of the user, returning a ticket medium to the user, and causing the display control unit 126 to perform an error process associated with the device abnormality. Is displayed on the display unit 18 so as to pass through the automatic ticket gates of the above.
[0064]
When the ticket checking process is interrupted, the CPU 100 of the main CPU 28a generates error log data (error information) indicating the content of the error (step S29). The error log data is used as data for analyzing the content of the error. For example, the ticket information read from the ticket medium, the determination result by the determination unit 108, the determination result by the determination unit 154, and the comparison result between the two. Etc. After generating the error log data, the CPU 100 notifies the monitoring board 5 of the error log data together with the error code indicating that the operation is interrupted by the monitoring board interface 132 (step S30). Note that the error log data is not transmitted to a host device such as the monitoring panel 5, but is held separately from the tally data indicating normal processing contents in the tally memory 110a in the main CPU board 28a. You may do it.
[0065]
When the monitoring panel 5 receives the error code and the error log data from the automatic ticket gate 1, the monitoring panel 5 indicates the automatic ticket gate whose operation has been interrupted, and displays a guide indicating the error content based on the error code on the display unit 5a. It is displayed (step S31). As a result, the station staff can recognize the automatic ticket gate whose operation has been interrupted and can confirm the details of the error.
[0066]
As described above, according to the first operation example, the judgment CPU board and the main CPU board execute the judgment processing on the ticket information read from the ticket medium by the same judgment logic, and the judgment results are obtained. Do not match, it is determined that the determination result is abnormal, and the ticket gate processing by the automatic ticket gate is interrupted. In this way, when the judgment processing is not performed normally due to a hardware failure on the judgment CPU board or the main CPU board, the ticket checking process is immediately interrupted (operation is stopped), and the ticket checking process based on the erroneous judgment is performed. Can be avoided.
[0067]
Further, according to the first operation example, when the determination processing is not performed normally, an error is notified to a monitoring panel as a higher-level device, and an automatic ticket gate in which an error occurs in a station staff on the monitoring panel. Is notified, the station staff can immediately recognize a determination abnormality due to a hardware failure on the control board or the like, and the station staff can take prompt action.
[0068]
Next, a second operation example will be described.
This second operation example is a processing procedure effective particularly when the matching processing cannot be executed during the station service processing due to the restriction on the processing time of the determination processing. The determination processing in the automatic ticket gate 1 is set so that a determination result can be obtained within a predetermined time based on a speed at which a user travels through a passage. Normally, in an automatic ticket gate, the time for determination processing for a magnetic ticket is much shorter than the time for determination processing for a wireless ticket. For example, a general automatic ticket gate is set so that a determination result can be obtained within a very short time of 30 ms for a magnetic ticket.
[0069]
Therefore, when the processing time given to the determination processing is short (for example, in the case of the determination processing for a magnetic ticket), the determination CPU board and the main CPU are included in the ticket inspection processing for one user by the automatic ticket gate. In some cases, it is difficult to obtain a determination result from the board and secure time for performing a process of comparing the determination results. In order to cope with such a situation, in the second operation example described below, in parallel with the ticket gate processing (station service processing) for performing traffic control based on the determination result by the determination CPU board, the main CPU board is used. And a matching process are performed.
[0070]
FIG. 7 is a flowchart for explaining the entry processing by the automatic ticket gate as a second operation example.
First, when a user enters the passage formed by the automatic ticket gate 1 from inside the station, the CPU 100 of the main CPU board 28a of the automatic ticket gate 1 detects a passerby based on the output of the human detection sensor 24. Yes (step S40, YES). When the user inserts the magnetic ticket into the slot 12, the CPU 140 of the determination CPU board 28b reads the ticket information recorded on the magnetic ticket by the magnetic data processing unit 146 (step S41). ). When the user holds the wireless ticket over the wireless card reader / writer 16, the CPU 140 reads the ticket information recorded on the wireless ticket by the wireless data processing unit 148 (step S41). .
[0071]
When the ticket information is read from the ticket medium of the user, the CPU 140 performs the above-described negative check (step S42). When the negative check determines that the ticket medium is not invalid, the CPU 140 of the determination CPU board 28b performs a determination process by the determination unit 154 based on the ticket information read from the ticket medium (step S43). . When the determination result of the determination unit 154 is obtained, the CPU 140 of the determination CPU board 28b performs a writing process on the ticket medium as needed based on the determination result of the determination unit 154 (step S44). ).
[0072]
For example, if the ticket medium is a prepaid card, and if it is determined by the determination processing of the determination unit 154 that the user is allowed to pass by subtracting the insufficient amount from the ticket medium, the determination CPU board The CPU 140 of 28b rewrites the balance information of the ticket medium to a balance obtained by subtracting the insufficient fee based on the determination result of the determination unit 154 from the current balance (step S44).
[0073]
When it is determined that the user is allowed to pass and the writing process on the ticket medium based on the determination result of the determination unit 154 is completed, the CPU 140 of the determination CPU board 28b reads from the ticket medium. The ticket information, the determination result by the determination unit 154, and the processing result of the writing processing on the ticket medium based on the determination result by the determination unit 154 are transmitted to the main CPU board 28a (step S45). For example, when a process of subtracting the shortage amount from the ticket medium is performed, the CPU 140 adds the ticket information read from the ticket medium and the determination result of the determination unit 154 to the determination result of the determination unit 154. The main CPU board 28a transmits the remaining amount (remaining amount) information of the ticket medium as a result of the processing based on the information.
[0074]
Also, when it is determined by the determination processing of the determination unit 154 that the passage by the ticket medium is not possible, the CPU 140 determines the ticket information read from the ticket medium, the determination result of the determination unit 108, And, the result of the processing is transmitted to the main CPU board 28a to the effect that passage is not possible with the ticket medium.
[0075]
Accordingly, upon receiving the ticket information, the determination result, and the processing result based on the determination result of the determination unit 154 (step S46), the CPU 100 of the main CPU board 28a performs the processing based on the received determination result and the processing result. A ticket inspection process is executed (step S47). This ticket gate processing is to permit or disallow the user to pass based on the determination result from the determination CPU board 28b.
[0076]
When the ticket inspection process is completed, the CPU 100 of the main CPU board 28a performs a determination process based on the ticket information received from the determination CPU board 28b by the determination unit 108 (step S48). When the determination result of the determination process of the determination unit 108 is obtained, the CPU 100 of the main CPU board 28a compares the determination result of the determination unit 108 with the determination result of the determination unit 154 received from the determination CPU board 28b. (Step S49).
[0077]
The ticket information of the ticket medium is transmitted from the determination CPU board 28b to the main CPU board 28a when the determination CPU board 28b reads the ticket information. At the time when the information is received, the determination unit 108 may execute the determination process separately from (in parallel with) the ticket inspection process. Also in this case, the matching process is executed separately from the ticket checking process based on the determination result of the determining unit 154.
[0078]
When it is determined that the determination result of the determination unit 108 and the determination result of the determination unit 154 match by the matching process (step S50, YES), the CPU 100 of the main CPU board 28a counts the processing result of the ticket inspection process. At the same time as performing the process (step S51), the ticket gate process is enabled for the next user, and the ticket gate process is continued (step S52). Note that the tallying process is to generate tally data from the processing result and accumulate the generated tally data in the tally memory 110a or transfer the tally data to a higher-level device.
[0079]
Further, when it is determined that the determination result of the determination unit 108 and the determination result of the determination unit 154 do not match by the matching process in step S49 (step S50, NO), the CPU 100 of the main CPU board 28a An error process associated with the abnormal operation is executed (step S54), and the ticket gate process by the automatic ticket gate 1 is interrupted (step S55). In this case, the CPU 100 has completed the ticket inspection process for the user. Therefore, as the error processing, the entry of the next user is disabled, and the display control unit 126 informs the display unit 13 and the display unit 13 that the automatic ticket gate cannot be used due to an operation error of the device. 18 is displayed.
[0080]
When the ticket checking process is interrupted due to a mismatch between the determination result of the determination unit 108 and the determination result of the determination unit 154, the CPU 100 of the main CPU 28a generates error log data indicating an error content (step S56). The error log data is used as error analysis data. The error log data includes, for example, the ticket information read from the ticket medium, the determination result by the determination unit 108, the determination result by the determination unit 154, the comparison result between the two, the content of the executed processing, and the like. The error log data is notified to the monitoring panel 5 by the monitoring panel interface 132 together with an error code indicating that the operation has been interrupted (step S57).
[0081]
When receiving the error code and the error log data from the automatic ticket gate 1, the monitoring panel 5 displays on the display unit 5a information indicating the automatic ticket gate whose operation has been interrupted, together with information indicating the content of the error on the display unit 5a ( Step S58). As a result, the station clerk recognizes the automatic ticket gate whose operation has been interrupted and confirms the content of the error.
[0082]
The CPU 100 of the main CPU board 28a holds the error log data in the automatic ticket gate and transmits only an error code indicating that the operation has been interrupted to the monitoring panel 5, thereby causing an error. The log data may not be transmitted to the monitoring panel 5. In this case as well, the monitoring panel 5 can display the automatic ticket gates whose operation has been interrupted, and this display allows the station staff to grasp the automatic ticket gates in which the determination abnormality has occurred. In this case, the error log data can be read directly from the automatic ticket gate by an operation of a staff member or a maintenance person having specialized knowledge. Thus, a staff member with specialized knowledge can read the error log data directly from the automatic ticket gate to examine the cause of the error in detail, and take measures against the error.
[0083]
Further, the error log data may be transmitted from an automatic ticket gate to a higher-level device such as the monitoring panel 5 or the center server 7, and the higher-level device may perform an analysis process of an error content or an error cause. As the analysis processing, the higher-level device performs a detailed determination process based on the result of reading from the ticket medium, and determines from the determination result which of the determination units has an error. Based on the result of this determination, it becomes easy to predict the cause of the failure or to consider a method of restoring the automatic ticket gate, and the like.
[0084]
As described above, according to the second operation example, the determination result of the determination processing by the main CPU board is compared with the determination result of the determination CPU board in parallel with the ticket inspection processing based on the determination processing by the determination CPU board. The automatic ticket gate machine stops the ticket gate processing at the time when it is determined that the determination results do not match by the matching processing. As a result, even if there is no time to match the judgment result of the judgment CPU board with the judgment result of the main CPU board during the ticket gate processing, the processing time of the ticket gate processing for one user is affected. In addition, it is possible to detect a failure of the hardware on the determination CPU board or the main CPU board, and immediately stop the ticket gate processing (stop the operation) when the failure is detected, and continue the ticket gate processing based on the erroneous determination. You can not do it.
[0085]
However, in the second operation example, there is at least one user who may have performed a ticket inspection process due to an abnormal determination result. In this case, if the user himself / herself can report to the station clerk that the erroneous determination has been made, or if the station clerk can notify the user, the station clerk can respond to the erroneous determination. However, if the user does not notice the erroneous determination, the user may be disadvantaged. For this reason, when performing the second operation example, a recovery process as described below may be executed by the station service system for a user who has performed a ticket inspection process due to an erroneous determination.
[0086]
8 to 10 are flowcharts for explaining an operation example of the recovery process.
In the processing described below, it is assumed that the ticket information processed based on the erroneous determination is given ID information. This is based on the assumption that the user is disadvantaged by the ticket inspection process based on the erroneous determination, and that the amount information is more than required from the prepaid card to which the ID information is added.
[0087]
That is, in the second operation example, when the discrimination result of the discrimination unit 108 and the discrimination result of the discrimination unit 154 do not match, and the operation of the ticket gate processing is interrupted, the automatic ticket gate indicates the error content. The error code and the error log data are transferred to the monitoring panel 5. Thus, the monitoring panel 5 displays the error content on the display unit 5a based on the error code from the automatic ticket gate. If the content of the error displayed on the display unit 5a is disadvantageous to the user and the station attendant cannot respond to the user, the monitoring panel 5 operates the station attendant to operate the monitor The error log data is transferred to the center server 7 via the station server 6 (step S101). The monitoring panel 5 may transfer all of the error log data to the center server 7, or the monitoring panel 5 analyzes the contents of the error log data and transfers the error log data to the center server 7. It may be determined whether or not the error log data should be.
[0088]
The center server 7 that has received the above-described error log data from the monitoring panel 5 performs an error content analysis process based on the received error log data (step S102). If it is determined by this analysis process that the ticket medium has been subjected to the ticket gate processing based on the erroneous determination, the center server 7 determines the ID information of the ticket medium from the error log data, and stores the ID information in the database 7a. (Step S103).
[0089]
For example, if it is determined by the analysis processing that an unnecessarily large amount has been collected from the ticket medium of the user based on the erroneous determination of the determination unit 154, the center server 7 executes And registers the ID information in the database 7a. If it is determined by the analysis processing that the ticket checking process is interrupted due to the erroneous determination of the determination unit 108, the ticket medium of the user is determined based on the normal determination result (the determination result of the determination unit 154). The ticket has been processed. That is, in this case, since it is not necessary to perform the recovery processing on the ticket medium, the ID information of the ticket medium need not be registered in the database 7a.
[0090]
Further, the database 7a records an error content based on the error log data corresponding to the ID information. As the details of the error, for example, the processing date and time, the device number indicating the processing device, the content of the process performed on the ticket medium by the erroneous determination, and the like are recorded in correspondence with the ID information. In the database 7a, the contents to be executed for the ticket medium may be recorded in correspondence with the ID information. When the ID information and the error content corresponding to the ID information are recorded in the database 7a, the center server 7 distributes the ID information as negative data to each station equipment in the station service system (step S104).
[0091]
On the other hand, when receiving the ID information distributed as negative data from the center server 7, each station service device records the ID information as negative data in the negative data storage unit 156 (step S105).
In each station service device that records the ID information in the negative data storage unit 156, when performing station service processing using the ticket medium possessed by the user, first, the ID information of the ticket medium is read (step S111). It is assumed that a check (negative check) is made as to whether or not the ID information matches the ID information recorded as negative data (step S112). In other words, if the ID information of the ticket medium to be processed in the negative check does not match the ID information as the negative data (step S113, NO), the station service device uses the ticket medium possessed by the user. A normal station service process is executed using the same (step S114).
[0092]
If it is determined by the negative check that the ID information of the ticket medium to be processed matches the ID information as the negative data (step S113, YES), the station equipment performs the station service processing using the ticket medium. In addition to making it impossible (step S115), since the processing using the ticket medium is not possible, guidance is provided that the ticket medium is presented to a station attendant at the counter (step S116). At this time, a notification that there is an abnormality in the last ticket inspection process using the ticket medium may be provided.
[0093]
The user who has received the guidance brings the ticket medium and goes to the staff counter, and submits the ticket medium to the station staff at the counter. The station clerk at the counter receives the ticket medium from the user and causes the counter processor 4 to read the recorded contents of the ticket information. The counter processor 4 reads at least ID information from the recorded contents of the ticket medium (step S121), and transmits an inquiry message inquiring about error information corresponding to the ID information to the center server 7 (step S122). .
[0094]
When the center server 7 receives the inquiry message from the teller machine 4, the center server 7 searches the database 7a for error contents corresponding to the inquired ID information. When the error content corresponding to the ID information is searched by this search processing, the center server 7 transmits the error content searched from the database 7a to the window processing device 4 as a response message to the inquiry from the window processing device 4.
[0095]
Upon receiving the response message from the center server 7 (step S123), the counter processor 4 displays an error content for the ticket medium as a response from the center server 7 (step S124). When the error content is displayed, the station clerk responds to the error content (Step S125). For example, when the money information is unnecessarily subtracted from the ticket medium as the content of the error, the teller machine 4 charges the money information corresponding to the unnecessarily removed money to the ticket medium. I do. When such error handling processing for the ticket medium is completed, the counter processor 4 transmits the processing contents to the center server 7 together with ID information (step S126).
[0096]
The center server 7 that has received the ID information and the processing content from the window processing machine 4 updates the database 7a according to the processing content received from the window processing machine 4, and transmits the ID information to the station equipment from the negative data. Submit to be deleted. Thereby, each station service device deletes the ID information from the negative data. By such a process, the ticket medium can be normally used, and the recovery process is completed.
[0097]
In the above description, the processing on the ticket medium is performed by the teller machine 4 by the operation of the station attendant, but the steps S121 to S126 are performed by the checkout machine or the ticket vending machine by the operation of the user himself. Similar processing may be performed. In this case, the processing content to be executed on the ticket medium is recorded in the database 7a of the center server 7 in correspondence with the ID information, and the processing on the ticket medium is performed according to the processing content. Just do it. For example, in the event that the information is collected more than necessary due to an erroneous determination, the information on the amount of money collected more than necessary can be registered in the database, and the amount can be charged to the ticket medium with a checkout machine etc. It is.
[0098]
According to the above-described recovery processing, even if the ticket medium is processed based on the erroneous determination by the determination unit 154, the use of the ticket medium is determined based on the ID information of the ticket medium. Is temporarily disabled, and a response to the user of the ticket medium is made. Thus, it is possible to prevent the user from being disadvantaged by the erroneous determination of the device.
[0099]
Although the first operation example and the second operation example have been described as the operation of the automatic ticket gate, similarly, station equipment such as a checkout machine, a ticket vending machine, and the like are provided in a plurality similarly to the automatic ticket gate. , It is possible to apply the same processing as in the first and second operation examples. In other words, in the station service equipment, the judgment processing accompanying the station service processing such as fare calculation is executed on multiple control boards with the same logic, and if the judgment results do not match, the operation of the station service equipment is interrupted It is possible to notify the host device of the operation abnormality. As a result, it is possible to prevent station service processing based on erroneous determination in each station service device, and to quickly respond to a hardware defect.
[0100]
Further, in the first operation example or the second operation example, when the judgment result of the judgment unit of the judgment CPU board and the judgment result of the judgment unit of the main CPU board do not match, the automatic ticket checker Although the operation is interrupted, if the determination unit performing the accurate determination process can be determined, the automatic ticket gate processing is performed based on the determination process of only the determination unit performing the accurate determination process. The operation of the ticket gate may be resumed. Such an operation is effective in a case where it is not possible to immediately take a measure for the detected hardware failure or in a case where it is desired not to stop the operation of the automatic ticket gate as much as possible.
[0101]
For example, when a determination abnormality is detected in any one of the determination units in the processing according to the first operation example or the second operation example, the clerk designates the determination unit performing the normal determination processing, and It is possible to restart the ticket inspection process based on the result of the determination by the specified determination unit. In addition, when a determination error occurs in any of the determination units, a higher-level device such as a monitoring panel determines a determination unit in which an erroneous determination is made based on error log data generated in the automatic ticket gate, and operates normally. It is also possible to restart the ticket inspection process only by the judging unit that is performing the judgment. Thus, even if an abnormality occurs in the determination process by any of the determination units, the operation of the automatic ticket gate is performed by executing the ticket inspection process based on the determination result of the normally operating determination unit. It is possible to restart.
[0102]
As described above, in the present embodiment, one process that occurs in one device is executed by a plurality of pieces of hardware using the same logic, and the results of those processes are compared to detect a hardware defect. It is like that. This makes it possible to easily detect a hardware defect that is difficult to find, such as a partial memory failure on the control board or a data abnormality due to noise mixed into the address line.
[0103]
Further, in the above-described embodiment, in order to detect a defect in the determination processing executed by the determination CPU board, the determination processing is performed by the same determination logic as that of the determination CPU board in the main CPU board conventionally mounted in the device. Has the advantage that the operation as in the first operation example or the second operation example can be realized without changing the hardware configuration of the conventional device. .
[0104]
【The invention's effect】
As described in detail above, according to the present invention, it is possible to prevent the station service processing from being performed based on an erroneous determination due to a failure occurring in a part of the hardware in the station service equipment, and to execute the station service equipment. Station equipment and a station service system that can improve the reliability of the station service processing to be performed.
[0105]
In addition, an automatic ticket gate and station service that can prevent the ticket gate processing from being performed based on an erroneous determination due to a defect that occurred in a part of the hardware and can improve the reliability of the ticket gate processing by the automatic ticket gate. We can provide the system.
[Brief description of the drawings]
FIG. 1 is a diagram schematically showing an overall configuration of a station service system according to an embodiment of the present invention.
FIG. 2 is a diagram showing a configuration of an external appearance of the automatic ticket gate.
FIG. 3 is a diagram showing a configuration of an internal mechanism of the automatic ticket gate.
FIG. 4 is a diagram showing a structure of a control unit installed in the automatic ticket gate.
FIG. 5 is a block diagram showing a control system of the automatic ticket gate.
FIG. 6 is a flowchart for explaining a first operation example in the automatic ticket gate.
FIG. 7 is a flowchart for explaining a second operation example in the automatic ticket gate.
FIG. 8 is a flowchart for explaining a recovery process by the station service system.
FIG. 9 is a flowchart for explaining a recovery process by the station service system.
FIG. 10 is a flowchart for explaining a recovery process by the station service system.
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 1 ... Automatic ticket gate machine, 2 ... Ticket vending machine, 3 ... Payment machine, 4 ... Counter processing machine, 5 ... Monitoring panel, 5a ... Display part, 6 ... Station server, 7 ... Center server, 7a ... Database, 28 ... Control unit , 28a: Main CPU board, 28b: Determination CPU board, 100: CPU, 104: RAM, 106: Fare memory, 108: Determination unit, 110: Total unit, 132: Monitoring panel interface, 140: CPU, 144: RAM, 146: magnetic data processing unit, 148: wireless data processing unit, 150: interface, 152: fare memory, 154: determination unit, 156: negative data storage unit

Claims (12)

In station equipment that performs station service processing for users,
First determination means for performing a determination process associated with a station service process for a user by a predetermined determination logic;
A second determination unit that performs a determination process associated with the station service process for the user by the same determination logic as the first determination unit;
Determining means for determining whether or not the result of the determination by the first determining means and the result of the determination by the second determining means match;
When it is determined by the determining means that the determination result by the first determining means matches the determination result by the second determining means, the station service processing is performed based on the determination results by the first and second determining means. Control means for executing, and when determining by the determination means that the determination result by the first determination means and the determination result by the second determination means do not match, a station service process is interrupted;
A station service device comprising: In station equipment that performs station service processing for users,
First determination means for performing a determination process associated with a station service process for a user by a predetermined determination logic;
Executing means for executing station service processing for the user based on a result of the determination by the first determining means;
A second determination unit that performs a determination process associated with the station service process for the user by the same determination logic as the first determination unit;
Determining means for determining whether or not the result of the determination by the first determining means and the result of the determination by the second determining means match;
When it is determined by the determining means that the determination result by the first determining means matches the determination result by the second determining means, station service processing is continuously performed for a subsequent user. A control unit for interrupting a station service process for a subsequent user when it is determined that the determination result by the first determination unit does not match the determination result by the second determination unit;
A station service device comprising: The first determination means executes the determination processing by using the hardware mounted on the first control board, and the second determination means executes the determination processing by using the hardware mounted on the second control board. The station service equipment according to claim 1 or 2, wherein The first control board is a control board for determination for performing the determination process, and the second control board is a control board for controlling operation of at least a part of the station service equipment. The station service device according to claim 3, wherein the control device is a control board. A station service system having a station service device that performs station service processing for a user and a higher-level device capable of communicating with the station service device,
The station equipment is
First determining means for performing a determination process associated with the station service process for the user by a predetermined determination logic;
A second determination unit that performs a determination process based on the same determination logic as the first determination unit;
Determining means for determining whether or not the result of the determination by the first determining means and the result of the determination by the second determining means match;
If it is determined by the determining means that the result of the determination by the first determining means and the result of the determination by the second determining means match, a process of continuing based on the result of the determination by the first or second determining means is performed. When the determination unit determines that the determination result by the first determination unit and the determination result by the second determination unit do not match, the process for the user is interrupted and the process to the higher-level device is performed. Control means for transmitting error information indicating that the operation has been interrupted,
The upper device,
When receiving the error information from the station service equipment, having a notification means for notifying that the station service equipment is interrupting the process,
A station service system characterized by the following. A station service system having a station service device that performs station service processing for a user and a higher-level device capable of communicating with the station service device,
The station equipment is
First determination means for performing a determination process associated with a station service process for a user by a predetermined determination logic;
Executing means for executing station service processing for the user based on a result of the determination by the first determining means;
A second determination unit that performs a determination process associated with the station service process for the user by the same determination logic as the first determination unit;
Determining means for determining whether or not the result of the determination by the first determining means and the result of the determination by the second determining means match;
When it is determined by the determining means that the determination result by the first determining means matches the determination result by the second determining means, station service processing is continuously performed for a subsequent user. If it is determined that the result of the determination by the first determination means and the result of the determination by the second determination means do not match, the station service processing for the subsequent user is interrupted and executed by the execution means to the host device. Control means for transmitting error information indicating the contents of the station service processing that has been performed,
The upper device,
Analysis means for analyzing the error content based on the error information received from the station equipment,
When the identification number of the ticket medium subjected to the station service processing based on the erroneous determination by the first determination means is found by the analysis means, the ticket medium subjected to the station service processing based on the erroneous determination is determined. Transfer means for transferring the identification information shown to each station equipment,
In addition, each station service equipment,
Storage means for storing the identification information of the ticket medium transferred from the host device by the transfer means,
Guidance means for guiding the user that there is an abnormality in the station service processing by the station service equipment when a ticket medium having identification information matching the identification information stored by the storage means is used. And having
A station service system characterized by the following. In an automatic ticket gate that performs ticket gate processing for the user based on the ticket medium possessed by the user,
Reading means for reading the recorded contents of the ticket medium possessed by the user;
First determining means for determining whether or not the user is allowed to pass by predetermined determination logic based on the recorded contents of the ticket medium read by the reading means;
Second determining means for determining whether or not the user is allowed to pass based on the recorded contents of the ticket medium read by the reading means by the same determination logic as the first determining means;
When the result of the determination by the first determining means and the result of the determination by the second determining means match, a ticket inspection process is executed based on the results of the determination by the first and second determining means, and Control means for interrupting a ticket gate process when the result of the determination by the first determination means does not match the result of the determination by the second determination means;
An automatic ticket gate, comprising: In an automatic ticket gate that performs ticket gate processing for the user based on the ticket medium possessed by the user,
Reading means for reading the recorded contents of the ticket medium possessed by the user;
First determining means for determining whether or not the user is allowed to pass by predetermined determination logic based on the recorded contents of the ticket medium read by the reading means;
Executing means for executing a ticket inspection process for the user based on a result of the determination by the first determining means;
Second determining means for determining whether or not the user is allowed to pass based on the recorded contents of the ticket medium read by the reading means by the same determination logic as the first determining means;
Determining means for determining whether or not the result of the determination by the first determining means and the result of the determination by the second determining means match;
If it is determined by the determining means that the result of the determination by the first determining means does not match the result of the determination by the second determining means, the ticket checking process for the subsequent user is continuously executed, and Control means for interrupting a ticket gate process for a subsequent user when it is determined that the result of the determination by the first determination means does not match the result of the determination by the second determination means;
An automatic ticket gate, comprising: The first determination means executes the determination processing by using the hardware mounted on the first control board, and the second determination means executes the determination processing by using the hardware mounted on the second control board. The automatic ticket gate according to claim 7 or 8, wherein The first control board is a control board for determination for performing a determination process, and the second control board is a control board for controlling operation of at least a part of the station equipment. The automatic ticket gate according to claim 9, wherein the automatic ticket gate is a control board. A station service system having an automatic ticket gate that performs a ticket gate process for the user based on a ticket medium possessed by the user, and a higher-level device capable of communicating with the automatic ticket gate,
The automatic ticket gate,
Reading means for reading the recorded contents of the ticket medium possessed by the user;
First determining means for determining whether or not the user is allowed to pass by a predetermined determination logic based on the recorded content of the ticket medium read by the reading means;
Second determining means for determining whether or not the user is allowed to pass based on the recorded contents of the ticket medium read by the reading means by the same determination logic as the first determining means;
Determining means for determining whether or not the result of the determination by the first determining means and the result of the determination by the second determining means match;
When it is determined by the determining means that the result of the determination by the first determining means and the result of the determination by the second determining means match, a ticket gate process is executed based on the results of the determination by the first and second determining means. If the determination unit determines that the determination result by the first determination unit does not match the determination result by the second determination unit, the ticket gate process is interrupted, and the ticket gate process is interrupted to the upper-level device. Control means for transmitting error information indicating that the
The upper device,
When receiving the error information from the automatic ticket gate, having an informing means for notifying the automatic ticket gate that has suspended the ticket gate processing,
A station service system characterized by the following. A station service including a plurality of station service devices including an automatic ticket gate that performs a ticket check process for the user based on a ticket medium possessed by the user, and a higher-level device capable of communicating with each of the station service devices. The system
The automatic ticket gate,
Reading means for reading the recorded contents of the ticket medium possessed by the user;
First determining means for determining whether or not the user is allowed to pass by a predetermined determination logic based on the recorded content of the ticket medium read by the reading means;
Executing means for executing a ticket inspection process for the user based on a result of the determination by the first determining means;
Second determining means for determining whether or not the user is allowed to pass based on the recorded contents of the ticket medium read by the reading means by the same determination logic as the first determining means;
Determining means for determining whether or not the result of the determination by the first determining means and the result of the determination by the second determining means match;
If it is determined by the determining means that the result of the determination by the first determining means and the result of the determination by the second determining means match, the ticket checking process for the subsequent user is continuously executed, and the determining means If it is determined that the result of the determination by the first determining means does not match the result of the determination by the second determining means, the ticket checking process for the subsequent user is interrupted, and the ticket checking executed by the execution means to the host device. Control means for transmitting error data indicating the content of the processing,
The upper device,
Analysis means for analyzing the error content based on the error data received from the station equipment,
When the identification number of the ticket medium subjected to the ticket inspection processing based on the erroneous determination by the first determination means is found by the analysis means, the identification indicating the ticket ticket medium subjected to the ticket inspection processing based on the erroneous determination. Transfer means for transferring information to each station service device,
In addition, each station service equipment,
Storage means for storing the identification information of the ticket medium transferred from the host device by the transfer means,
Guide means for guiding the user that there is an abnormality in the ticket gate processing by the automatic ticket gate, when a ticket medium having identification information matching the identification information stored by the storage means is used; Having,
A station service system characterized by the following.

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