JP2004172759A - Extension telephone number management method, extension telephone number management system, and attendance management system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an extension telephone number management method or the like whereby a caller can find an extension telephone number, through which the caller can surely make a speech with an opposite party, and the caller can recognize the attendance / absence of the opposite party before making a phone call. <P>SOLUTION: An extension telephone number ensuring connection to a registered person can be displayed in response to an attendance state such as vacation, going-out, tardy, early leave, and overtime by interlocking indication of the extension telephone number with the attendance state of each registered person, and whether or not an opposite party is absent can be confirmed in advance. An available extension telephone number is selected among extension telephone numbers preset to each registered person on the basis of job management data of each registered person, and the selected extension telephone number is displayed. Selecting and displaying the available extension telephone number on the basis of the job management data of each registered person allows a registered person to recognize the available extension telephone number. <P>COPYRIGHT: (C)2004,JPO

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to management of extension telephone numbers, and more particularly to a management method and a management system for managing extension telephone numbers according to the presence or absence of a called party.
[0002]
[Prior art]
When making a call to a called party using an extension phone, if the extension phone number of the called party is unknown, it is common to search for a desired extension phone number by referring to a list of extension phone numbers and make a call. It is a target.
[0003]
However, the list of extension telephone numbers displays the extension telephone numbers initially set regardless of whether the other party is actually present or absent. Therefore, when the other party is out of the office due to a meeting or going out, even if you call the extension phone number displayed in the list, you will not be able to talk to the other party and you will have to call back again. There is a problem of bad.
[0004]
For example, Patent Literature 1 proposes a computer visitor reception guide system that prepares a list of extension telephone numbers as still image information and displays the list on a display of a terminal device to provide a customer reception guide.
[0005]
[Patent Document 1]
JP-A-10-222576
[0006]
[Problems to be solved by the invention]
In the above-described computer visitor reception guide system, since the extension telephone number is converted into data as still image information, it is possible to easily cope with a case where the extension telephone number is changed due to a personnel change, organization change, or the like. However, when the other party is absent, even if a call is made to the extension phone number found from the extension phone number data, the call cannot be made with the other party, and the problem of poor call efficiency still remains. .
[0007]
Under the circumstances described above, it is required to obtain an extension telephone number that enables reliable communication with a call partner, and to be able to know the presence / absence of the call partner before calling.
[0008]
SUMMARY OF THE INVENTION Accordingly, an object of the present invention is to solve the above-described problems and to find out an extension telephone number that can reliably communicate with a call partner, and to know the presence / absence of a call partner before making a call. The purpose is to be able to.
[0009]
[Means for Solving the Problems]
The present invention relates to an extension telephone number that can be connected to a registrant according to the attendance status such as vacation, going out, being late, leaving early, overtime, etc. by linking the display of extension telephone numbers with the attendance status of each registrant. Can be displayed, and it can be confirmed in advance whether or not the call partner is absent.
[0010]
The present invention can be implemented as an extension telephone number management method, an extension telephone number management system, and an attendance management system.
[0011]
An aspect of the extension telephone number management method of the present invention is an extension telephone number management method for managing the display of extension telephone numbers of registrants, and among extension telephone numbers preset for each registrant, An available extension telephone number is selected based on business management data representing the work schedule of the registrant, and the selected extension telephone number is displayed. By selecting and displaying the available extension telephone numbers based on the business management data of each registrant, the registrants can know the extension telephone numbers that can be used.
[0012]
The registrant is a subject who displays an extension telephone number according to the present invention, and registers an available extension telephone number in advance.
[0013]
The available extension telephone numbers are displayed by displaying only the selected extension telephone number, and by displaying the selected extension telephone number and the non-selected extension telephone number more clearly by displaying presence or absence. be able to.
[0014]
Another aspect of the extension telephone number management method of the present invention is an extension telephone number management method for managing the display of the extension telephone number of a registrant, wherein an extension telephone number preset for each registrant is included. Then, an available extension telephone number is selected based on the work management data indicating the work schedule of each registrant, and display data for display is formed using the selected extension telephone number.
[0015]
This display data is displayed on the terminal or the telephone, and it is possible to confirm in advance whether an available extension telephone number or a call partner is present. Display data shall be display data that displays only the selected extension telephone number in the extension telephone number display, or display data to which identification data that distinguishes the selected extension telephone number from unselected extension telephone numbers has been added. Can be.
[0016]
The business management data used to select the extension telephone number is data representing the work schedule of the registrant and includes the registrant's time data and / or schedule data, and is obtained from the time status and schedule data obtained from the time data. Select an extension phone number based on the schedule status.
[0017]
When selecting an extension phone number based on the attendance status, for example, the extension phone number based on any of the leave application, early leave application, late application, overtime application, business trip application, The available extension telephone number can be selected according to the registrant's attendance at the time of inquiry.
[0018]
Also, based on the location described in the schedule data, an available extension telephone number can be selected from the registrant's location at the time of inquiry about the extension telephone number.
[0019]
The processing of the present invention can be performed at the time of inquiring of an extension telephone number or at a predetermined time. When the extension telephone number is inquired, the user's arrival time is obtained from the attendance data, and if the arrival time is not confirmed, the extension telephone number is displayed or absent. In addition, the user's location is obtained from the schedule data at the time of inquiring the extension telephone number, and an available extension telephone number is selected based on a comparison between the obtained location and a preset extension telephone number installation location. At a predetermined time, the user's location is determined from the attendance data and the schedule data, and an available extension telephone number is selected based on a comparison between the location and a preset extension telephone number installation location. The display data is formed using the selected extension telephone number.
[0020]
In the present invention, the system configuration may be an extension telephone number management system or an attendance management system.
[0021]
An aspect of the extension telephone number management system of the present invention is an extension telephone number management system that manages the display of the extension telephone numbers of registrants, and among extension telephone numbers preset for each registrant, An available extension telephone number is selected based on business management data indicating the work schedule of the registrant, and display of the selected extension telephone number or display data for display is performed using the selected extension telephone number.
[0022]
Further, the present invention can be configured in the form of an attendance management system. The aspect of the attendance management system is that the registrant checks his / her attendance status and inputs his / her duties, a registrant terminal that manages the attendance status of the registrant to be managed, and the registrant's attendance status. An attendance management server that records and manages the information is connected to each other on a network so as to be freely communicable.
[0023]
A first aspect of the time management system according to the present invention is a time management server in the time management system having the above-described configuration, the time management server comprising: an authentication unit for performing authentication processing by collating authentication information; Attendance status recording means for recording the status and the approval result, an attendance status transmission means for transmitting the attendance status selected from the recorded attendance status to the registrant terminal or the manager terminal, and an extension for recording the extension telephone number of the registrant A telephone number recording means, an extension telephone number selecting means for selecting an available extension telephone number based on attendance status, and a display data forming means for forming display data based on the selected extension telephone number.
[0024]
The display data selected by the extension telephone number selecting means and formed by the display data forming means is displayed on a terminal or telephone connected to the network.
[0025]
A second aspect of the attendance management system of the present invention is the attendance management server and the registrant terminal in the attendance management system having the above configuration, wherein the registrant terminal performs authentication information performed at the start and end of use of the registrant terminal. Input means, personal attendance status display means for displaying the attendance status of the individual registrant, attendance status input means for inputting the attendance status, time reading means for reading the time at the time of entering and leaving the office and inputting the application for attendance matters, An extension telephone number registration means and an extension telephone number display means are provided.
[0026]
The registrant terminal can input the attendance status and register the extension telephone number to the attendance management server, and can display the extension telephone number of the registrant terminal itself or another person.
[0027]
A third aspect of the attendance management system of the present invention is the attendance management server and the administrator terminal in the attendance management system having the above configuration, wherein the administrator terminal inputs authentication information at the start and end of use of the administrator terminal. Means, a registrant setting means for setting a registrant to be managed, a registrant's attendance status display means for displaying the registrant's attendance status, an approval means for selecting whether the registrant approves or rejects the application, and an extension The system includes a telephone number registration unit, an extension telephone number disclosure range setting unit that sets a range to display an extension telephone number of a registrant to be managed, and an extension telephone number display unit.
[0028]
The registrant terminal can register an extension telephone number, set a display range of the extension telephone number, and display the extension telephone number of the registrant terminal itself or another person, with respect to the attendance management server.
[0029]
According to a fourth aspect of the attendance management system, the attendance management system having the above-described configuration includes the attendance management server according to any one of the first to third aspects, each registrant terminal, and an administrator terminal.
[0030]
According to a fifth aspect of the time management system, in the time management system having the above-described configuration, an extension telephone number management server is provided on a network separately from the time management server, and the extension telephone number management server has a registration provided by the time management server. Extension number recording means for recording the extension telephone number of the user, extension number selection means for selecting an available extension telephone number based on attendance status, and display for forming display data based on the selected extension telephone number It is configured to include each unit of the data forming unit.
[0031]
The business management data used for selecting the extension telephone number includes time data and schedule data, and the time management server manages the time data and schedule of the registrant as the time status.
[0032]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
[0033]
FIG. 1 is a diagram for explaining the outline of the present invention, and shows an extension telephone number management system as an example. The attendance management system can be configured by incorporating the function of the extension telephone number management server into the attendance management server.
[0034]
In FIG. 1, an extension telephone number management system 1 includes an extension telephone number management server 2, an attendance management server 3, a schedule server 4, a menu server 5, an authentication server 6, and a terminal (registrant terminal 7A, Terminal 7B and inquiry terminal 7C) 7, and a telephone 8 having the function of an inquiry terminal can be connected.
[0035]
Here, the registrant is a user who manages extension telephone numbers, and when the extension telephone number management is used in a work mode connected via a network, the worker is the registrant. When the extension telephone number management is applied to various users connected via a network, the registrant can be any user, not limited to a worker.
[0036]
The extension telephone number management server 2 has a function of selecting an extension telephone number that can be used by a registrant in response to an extension telephone number inquiry request from the terminal 7 or the telephone 8 and displaying the extension telephone number on the terminal 7 or the telephone 8. Notify the inquirer of currently available extension telephone numbers and absence status according to the work status and schedule status of the person.
[0037]
The attendance management server 3 manages the work status of the registrant, and the schedule server 4 manages the schedule of the registrant. The extension telephone number management server 2 acquires information on an extension telephone number that can be currently used by the registrant or an extension telephone number that cannot be currently used from the attendance management server 3 or the schedule server 4, and based on this information. To form display data for displaying the extension telephone number.
[0038]
The menu server 5 is a server that manages various business management selections including extension telephone number management, attendance management, and schedule management. The user accesses the menu server 5 to manage the extension telephone number and various other operations. Business management can be selected and used. The authentication server 6 is a server that approves access to a network when using this business management. This authentication is performed based on an ID code and a password, and authentication of fingerprints, face images, eyeball images, and the like. This can be done based on the information. Note that the authentication server 6 can be provided in the attendance management server 3.
[0039]
The terminal 7 includes an administrator terminal 7A and a registrant terminal 7B. The registrant terminal 7B is a terminal used by each registrant. The registrant terminal 7B is capable of displaying an extension telephone number and displaying the extension telephone number obtained by the inquiry. Operations such as registration can be performed. Further, the administrator terminal 7A is a terminal used by the administrator and, like the registrant terminal 7B, can inquire an extension telephone number and display the extension telephone number obtained by this inquiry, and can manage from this terminal. In addition to the registration of the extension telephone number used by the subscriber himself, the extension telephone number of each registrant terminal can be managed.
[0040]
The telephone 8 is a device for making a telephone call through a network that manages extension telephone numbers and attendance, or through another telephone network, and has a function of inquiring an extension telephone number provided in a registrant terminal and a function of displaying an extension telephone number. Thus, the extension telephone number of the other party can be known.
[0041]
The extension telephone number management of the present invention has a function of selecting and displaying an extension telephone number which can be currently used by the registrant based on the business management data of each registrant. Performed by the management server. FIG. 2 is a schematic diagram for explaining extension telephone number management. In FIG. 2, the extension telephone number management server 2 selects an extension telephone number according to the situation of each registrant from the extension telephone number database 2a, and forms display data of the extension telephone number. The extension telephone number database 2a stores extension telephone numbers that can be used by each registrant. The extension telephone number management server 2 selects an extension telephone number that can be used by the registrant from the extension telephone number database 2a based on an inquiry request for inquiring of the registrant's extension telephone number. In this selection, the business management data of the registrant is used. The work management data includes, for example, attendance data and schedule data. The attendance data includes the time of leaving and leaving the registrant, leave application, late application, early leave application, overtime application, business trip application, and the like, and the schedule data includes meetings and outings.
[0042]
The extension telephone number management server 2 determines from the attendance data and schedule data whether or not the extension telephone number registered by the registrant can be used at present, and which extension telephone number can be used. Select whether there is, and display it on the terminal or telephone of the inquiry destination. The extension telephone number can be selected, for example, by forming a logical expression for extracting the extension telephone number on the condition of attendance data and schedule data. The display mode can be arbitrarily set, for example, a display mode displaying the currently available extension telephone number itself, a display mode displaying presence or absence, and the like.
[0043]
Hereinafter, a configuration example of the extension telephone number management server, the attendance management server, the administrator server, and the registrant server will be described with reference to FIGS.
[0044]
FIG. 3 is a schematic block diagram for explaining one configuration example of the extension telephone number management server 2. In FIG. 3, an extension telephone number management server 2 inputs and outputs data to and from an extension telephone number database 2a, which stores an extension telephone number of each registrant and selection conditions used to select an extension telephone number. Database management means 2b for managing communication, network I / O means 2c for transmitting and receiving signals, query request means 2d for receiving a request for an extension telephone number, business management data from the attendance management server 3 and the schedule server 4. , An extension telephone number display data forming means 2f for forming extension telephone number display data using the selected extension telephone number, and an extension telephone for transmitting the formed extension telephone number display data to the inquiry destination. Each function such as a number display data output unit 2g is provided.
[0045]
When receiving the inquiry request for the extension telephone number and the name data from the terminal 7, the inquiry request input means 2d requests the database management 2b to call the extension telephone number of the registered registrant. The database management means 2b reads out the requested registrant's extension telephone number and the selection condition and outputs them to the extension telephone number display data forming means 2f. The extension telephone number display data forming means 2f acquires necessary data from business management data such as attendance data and schedules of the registrant via the business management data inputting means 2e, and the registrant can obtain the current data according to the obtained data and selection conditions. An available extension telephone number is selected to form extension telephone number display data. The extension telephone number display data output means 2g transmits the formed extension telephone number display data to the terminal of the inquiry destination.
[0046]
FIG. 4 is a schematic block diagram for explaining a configuration example of the attendance management server 3. In FIG. 4, the time management server 3 is a server that manages the time status of the managed person including each registrant. The time database 3a that records and manages the time status of the managed person, and the time database 3a Attendance status management means 3b for inputting / outputting data, I / O means 3c for transmitting / receiving signals to / from the network 9, and attendance status transmission for transmitting the attendance data read from the attendance database 3a to the extension telephone number management server 2. Means 3d.
[0047]
The authentication server 6 has access to the network 9 and includes an authentication database 6a for storing authentication data of a person to be managed, an authentication means 6b for performing authentication processing by comparing the authentication data with data input from the authentication requester. Authenticates whether the user is a registered user. This authentication may be performed based on authentication information such as a fingerprint, a face image, and an eyeball image, in addition to performing the authentication based on the ID code and the password. When performing authentication based on a fingerprint, a face image, an eyeball image, or the like, the authentication information is stored in advance, and a sensor such as a camera for acquiring the authentication information is prepared on the terminal side. deep. The authentication server 6 confirms the registration of the user who has accessed by authentication, and approves the attendance status management means 3b to manage the attendance status. The authentication server 6 can be connected to the network 9 or can be provided in the attendance management server 3 as shown by a broken line in FIG.
[0048]
FIG. 5 is a schematic block diagram for explaining a configuration example of the administrator terminal 7A. The administrator terminal 7A requests the authentication server from the authentication server, performs various settings and registration, checks the attendance status of the management target person, and checks the extension telephone number. The extension phone number confirms the extension phone number set by the registrant including the manager.
[0049]
In FIG. 5, an administrator terminal 7A is a terminal used by the administrator, and includes input means 7a, display means 7b for displaying attendance status and extension telephone numbers, and I / O means for exchanging signals with the network 9. 7c, a time reading means 7d for acquiring time data at the time of authentication request is provided. The input means 7a is an authentication information input means 7a1 for inputting authentication information such as an ID code, a password, a fingerprint, a face image, an eyeball image and the like, and time data at the time of an authentication request. Registrant setting means 7a2 for setting a registrant who manages an extension telephone number registering means 7a3 for registering a registrant's extension telephone number Among the registered extension telephone numbers, display is permitted according to an extension telephone number request An extension telephone number disclosure range setting means 7a4 for setting an extension telephone number is provided. The display means 7b includes an attendance status display means 7b1 and an extension telephone number display means 7b2.
[0050]
When accessing the network, the administrator inputs authentication information such as an ID code password, a fingerprint, a face image, and an eyeball image from the authentication information input means 7a1, and is authenticated by the authentication server 6. At this time, by inputting the time data, it is possible to reflect the time data.
[0051]
The registrant setting means 7a2 sets the extension telephone number management target person in the extension telephone number management server 2, and the extension telephone number registration means 7a3 registers the extension telephone number of the set registrant. Further, the extension telephone number disclosure range setting means 7a4 sets and sets a range of extension telephone numbers permitted to be displayed based on the extension telephone number request from the extension telephone numbers set by the extension telephone number registration means 7a3. Only the extension telephone numbers within the extension telephone number range are displayed, and the extension telephone numbers that are not set are not displayed. Thereby, it is possible to select and set whether or not to display from the registered extension telephone numbers.
[0052]
The attendance status display means 7b1 of the display means 7b acquires and displays data on attendance status from the attendance management server 3, and the extension telephone number display means 7b2 acquires display data of extension telephone numbers from the extension telephone number management server 2. Can be displayed. In addition, the extension telephone number display means 7b2 of the management terminal 7A can be set so that the extension telephone numbers set not to be permitted to be displayed by the extension telephone number disclosure range setting means 7a4 can be displayed. The time reading means 7d sets time data at the time of authentication request of the authentication information input means 7a1.
[0053]
FIG. 6 is a schematic block diagram for explaining a configuration example of the registrant terminal 7B. In FIG. 6, the registrant terminal 7B requests the authentication of the registrant from the authentication server, registers the extension telephone number in which the attendance status is input, checks the registrant's own attendance status, and checks the extension telephone number. Make a confirmation. The confirmation of the extension telephone number includes the confirmation of the extension telephone number set by the registrant and the inquiry of the extension telephone number of another registrant.
[0054]
In FIG. 6, a registrant terminal 7B is a terminal used by each registrant, and an I / O for exchanging signals with the input means 7a, the display means 7b for displaying the attendance status and the extension telephone number, and the network 9. The means 7c includes a time reading means 7d for acquiring time data at the time of an authentication request. The input means 7a includes authentication information input means 7a1 for inputting authentication information such as an ID code, a password, a fingerprint, a face image, an eyeball image, and time data at the time of an authentication request, and an extension telephone number for registering a registrant's extension telephone number. The registration means 7a3 is provided with an attendance status input means 7a5 for inputting the attendance status of the registrant. The display means 7b includes an attendance status display means 7b1 and an extension telephone number display means 7b2.
[0055]
When accessing the network, the registrant inputs authentication information such as an ID code password, a fingerprint, a face image, and an eyeball image from the authentication information input means 7a1, and is authenticated by the authentication server 6. At this time, by inputting the time data, it is possible to reflect the time data.
[0056]
The extension telephone number registration means 7a3 registers the extension telephone number set by the registrant.
[0057]
The attendance status display means 7b1 of the display means 7b acquires and displays data on attendance status from the attendance management server 3, and the extension telephone number display means 7b2 acquires display data of extension telephone numbers from the extension telephone number management server 2. Can be displayed. The extension telephone number display means 7b2 of the registrant terminal 7B displays only the extension telephone numbers within the disclosure range set by the extension telephone number disclosure range setting means 7a4, and does not display the extension telephone numbers outside the disclosure range. The time reading means 7d sets time data at the time of authentication request of the authentication information input means 7a1 and time data at the time of inputting the attendance status. As for the attendance status, various pre- and post-applications such as leave application, late application, early leave application, overtime application, business trip application, overtime application, etc. and confirmation at the time of leaving / working are input together with the time from the attendance status input means 7a4. By doing so, it is recorded in the attendance management server 3.
[0058]
In addition to the administrator terminal 7A and the registrant terminal 7B, an inquiry terminal 7C and a telephone 8 can be connected to the network 9. The inquiry terminal 7C is a terminal having an extension telephone number inquiry function, and requests a display of the extension telephone number from the extension telephone number management server 2 by inputting a name or the like specifying the other party of the call. By displaying the extension telephone number transmitted from 2 on the display means, the extension telephone number and absence of the called party to be sought are confirmed. The telephone 8 has the same extension telephone number inquiry function as described above, and displays an extension telephone number by inputting a number for specifying a communication partner or by inputting a name by voice input to the extension telephone number management server 2. , And the extension telephone number transmitted from the extension telephone number management server 2 is displayed on a voice or a display means, thereby confirming the extension telephone number and absence of the called party.
[0059]
Next, a state in which display of an extension telephone number is selected based on business management data according to the present invention will be described with reference to FIGS.
[0060]
FIG. 7 shows the relationship between extension telephone numbers and registrants. It should be noted that the correspondence between the extension telephone number and the registrant in FIG. 7 is an example, and the outline is described. FIG. 7 shows that the extension telephone number is, for example, extension No. 1 to ext. In each extension telephone of No. 3, the extension No. 1, registrants A, D, and E are registered. 2, registrants A, B, and F are registered, and extension No. It is assumed that registrants B, C, and G have been registered for No. 3.
[0061]
At this time, for example, if the registrant A has the extension No. When the extension number is unavailable (state (1)), the extension telephone number management server sets the extension telephone number of the registrant A to “extension No. 1” and the extension telephone number of the registrant B to “extension No. 1”. The extension number is displayed as “extension No. 2 and extension No. 3”, and the extension telephone number of the registrant C is displayed as “extension No. 3”. When the inquiry of the extension telephone number is requested, the extension telephone number is displayed.
[0062]
In this state (1), the registrant A makes the extension No. No. 1 cannot be used and extension No. 2 changes to a usable state (state (2)), the extension telephone number management server selects and switches the extension telephone number display based on the attendance data, and changes the extension telephone number display of the registrant A to " Extension No. 2 ". The extension telephone numbers of the registrants B and C remain "extension No. 2, extension No. 3" and "extension No. 3".
[0063]
Further, in state (2), the registrant C uses the extension No. according to the schedule data. When the state changes to a state in which the registrant C cannot be used (state (3)), the extension telephone number management server selects and switches the extension telephone number display based on the schedule data, and changes the extension telephone number display of the registrant C to " To "absence". The extension telephone numbers of the registrants A and C remain "extension No. 2" and "extension No. 2 and extension No. 3".
[0064]
Hereinafter, the extension telephone number display processing according to the present invention will be described. In the following, a case will be described as an example where a terminal inquires about an extension telephone number.
[0065]
FIG. 8 is a state diagram for explaining the update of the operation management data and the display processing of the extension telephone number. Among the business management data, the attendance data is managed by, for example, an attendance server, and the schedule data is managed by, for example, a schedule server. Note that both data may be managed by the attendance server. The numbers shown in FIG. 8 correspond to the numbers shown in parentheses below.
[0066]
The attendance status of each registrant is updated (3) by the attendance server receiving application information (1) or time information (2) of leaving and leaving from each terminal (3). The schedule registration and change information (4) are received and updated (5). As a result, business management data such as attendance data and schedule data are always updated.
[0067]
When the terminal 7 requests access to the network, the authentication server 6 authenticates whether the user of the accessed terminal is a person registered in the network. This authentication may be performed based on authentication information such as a fingerprint, a face image, and an eyeball image, in addition to performing the authentication based on the ID code and the password. When performing authentication based on a fingerprint, a face image, an eyeball image, or the like, the authentication information is stored in advance, and a sensor such as a camera for acquiring the authentication information is prepared on the terminal side. deep. The authentication server 6 confirms the registration of the user who has accessed by authentication, and connects to the menu server 4 (12). The menu server 4 transmits the menu screen to the terminal 7 (13).
[0068]
The terminal 7 displays a menu screen on the screen. FIG. 10 shows an example of the menu screen. The menu screen 11 displays a selection button display of a function management system such as a business management system 11a, an attendance management system 11b, and an extension telephone number display system 11c, and a selection button display 11d of various notifications. By selecting the display, connection to each selected function management system is made (14).
[0069]
On the menu screen displayed on the screen of the terminal 7, when the selection of the selection button display of the extension telephone number system 11c is selected (15), the extension telephone number management server 2 receives this selection (16) and displays the extension telephone number. Is transmitted to the terminal 8 (17). The terminal 8 displays a top page on the screen. FIG. 11 shows an example of a top page for displaying extension telephone numbers. In the example shown in FIG. 11, a column for inputting the name of the other party is provided. Also, a person in charge can be selected from the calling department. In this case, the call partner can be specified not by the personal name but by the type of job or the person in charge (18). After inputting and specifying the other party from the top page displayed on the screen, the control unit 2 requests the extension telephone number management server 2 to display the extension telephone number (19).
[0070]
When receiving the display request of the extension telephone number (20), the extension telephone number management server 2 selects an extension telephone number currently available for the requested call partner. At this time, based on the attendance data and schedule data of the call partner, an extension telephone number that can be used by the call partner is selected from the time and place, and display data of the extension telephone number is formed (21). The extension telephone number management server 2 transmits the formed extension telephone number display data to the requesting terminal 7 (22). The terminal 7 uses the transmitted extension telephone number display data to confirm the extension telephone number of the communication partner and the absence status (23).
[0071]
FIG. 9 shows an operation example of forming display data of an extension telephone number based on attendance data and schedule data. The display data may be in a form in which the attendance data or the schedule is fetched at each predetermined time, or in a form in which the attendance data or the schedule is fetched every time the schedule changes.
[0072]
The steps indicated by (31) to (36) show an aspect in the case where business management data is taken in at every predetermined time. In this mode, at a predetermined time or a predetermined time interval (31), the time server 3 or the schedule server 4 is inquired about time data or schedule data (32a, 32b). The attendance server 3 or the schedule server 4 transmits the attendance data or schedule data to the extension telephone number management server 2 in response to the inquiry (33a, 33b). The data to be transmitted does not need to be all data of attendance data or schedule data, but only data required for extension telephone number management and can be set in advance (34a, 34b).
[0073]
The extension telephone number management server 2 receives the attendance data or schedule data (35a, 35b), and forms display data of the extension telephone number to be displayed based on the received data. How to form the display data of the extension telephone number corresponding to the attendance data or the schedule data can be set in advance by a program or the like. For example, refer to the attendance data or schedule data set at the time that the display of the extension telephone number overlaps with the requested time, and display the extension telephone number of the place where the other party is located at that time, or to the extension telephone number "Present" is displayed, and the extension telephone number of the place where the other party is not located at that time is not displayed, or "absence" is displayed at the extension telephone number (36a, 36b). Further, instead of every predetermined time, it is also possible to adopt a mode in which display of the extension telephone number is requested.
[0074]
The steps indicated by (41) to (44) show a mode in which the business management data is fetched every time the business management data (attendance data, schedule data) changes. In this mode, when the time data or schedule data changes, if the data is data related to the display of the extension telephone number (41a, 41b), the time server 3 or the schedule server 4 The data or schedule data is transmitted to the extension telephone number management server 2. The data to be transmitted does not need to be all data of attendance data or schedule data, but only data required for extension telephone number management and can be set in advance (42a, 42b).
[0075]
The extension telephone number management server 2 receives the attendance data or schedule data (43a, 43b) and forms display data of the extension telephone number to be displayed based on the received data. The formation of the extension telephone number display data can be performed in the same manner as in the step (36a, 36b).
[0076]
FIG. 12 is a display example of an extension telephone number displayed on the screen of the terminal 8. In the display example of FIG. 12A, a location, an extension telephone number, a situation, and the like are displayed for the other party. In the status display, for example, the available extension telephone numbers can be confirmed by displaying “present” and “absent”. The status display is not limited to the above display, but may be another display mode such as displaying only available extension telephone numbers. Further, the display regarding the location of the call partner such as the department or the location may be omitted, and only the extension telephone number and the usage status may be displayed.
[0077]
FIG. 12B is a display example of the extension telephone number of the department, which is displayed when the display of the extension telephone number of the department is requested on the top page. It should be noted that the display may proceed to the display of the name of the person in charge in the department and the extension telephone number. In this case, the extension telephone number management server 2 is requested to display the extension telephone number display data again.
[0078]
FIG. 13A is a display example of an extension telephone number when the other party is on vacation. When the call partner is absent due to the leave application based on the attendance data, an indication that the call partner is absent is displayed. This display indicates, for example, "absence" in addition to the extension telephone number "1234", and also displays the mobile phone number or the mail address of the other party as the contact. The presence or absence of the display of the mobile phone number or the mail address is optional. If the user does not want to display the address, only the absence display may be performed.
[0079]
FIG. 13B is a display example of an extension telephone number when the other party is late. If the lateness request or late notification is recorded in the attendance data and you are not present at the time the extension phone number is requested to be displayed, a message indicating that the other party is absent and the time period during which you can contact will be displayed. Do. This display shows, for example, "absence" in addition to the extension telephone number "1234", and displays a time zone during which contact is possible.
[0080]
In addition, as in the case of vacation, the mobile phone number or the mail address of the other party can be displayed as a contact.
[0081]
FIG. 14A is a display example of an extension telephone number when the other party is on a business trip. If the travel time or travel destination or time is recorded in the attendance data or schedule data, and the user is absent when requesting the display of the extension telephone number, a message indicating that the other party is absent, or the telephone number or extension of the travel destination Display phone number. In addition, as in the above-described example, the mobile phone number or the mail address of the other party can be displayed as the contact.
[0082]
FIG. 14B is a display example of an extension telephone number when the other party is in a conference. If the meeting room and meeting time are recorded in the schedule and the caller is not present when the display of the extension phone number is requested, an indication that the other party is absent, the extension phone number of the meeting room and the time zone Display. Further, similarly to the above-described example, the mobile phone number or the mail address of the call partner can be displayed as the contact.
[0083]
Note that the display examples in FIGS. 13 and 14 are merely examples, and other display forms can be used. Whether or not to display a mobile phone number or an e-mail address can be arbitrarily set. The form can be changed.
[0084]
The display of the extension telephone number can be performed not only on the terminal connected to the network but also on a telephone having a display function. FIG. 15 shows a state in which an extension telephone number is displayed on the telephone.
[0085]
In FIG. 15, as in FIG. 8, the attendance status of each registrant is updated by the attendance server receiving the application information or the time information of coming and going from each terminal (51). The schedule server receives and updates schedule registration and change information from each terminal (52). As a result, business management data such as attendance data and schedule data are always updated.
[0086]
When the display of the extension telephone number is selected on the display screen or the selection button provided on the telephone 8 (53), and information on the other party (name, number, etc. of the other party) is input (54), the extension telephone number management server 2 Receives the extension telephone number display request by this selection (55), and selects an extension telephone number currently available for the requested call partner. At this time, based on the attendance data and schedule data of the other party, an extension telephone number that can be used by the other party is selected from the time and place, and display data of the extension telephone number is formed (56). The extension telephone number management server 2 transmits the formed extension telephone number display data to the requesting telephone 8 (57). The telephone 8 uses the transmitted extension telephone number display data to confirm the extension telephone number of the other party and the absence status (58).
[0087]
FIG. 16 is an example of data provided in the extension telephone number management server, and includes extension telephone number data and data that defines the setting of the display form of the extension telephone number for the business management data. For example, how to display extension telephone numbers in a matrix is set on the basis of business management data (time data and schedule data) such as vacation, late, early leave, overtime, business trip, meeting, and the like. This setting is provided for each registrant.
[0088]
In one example, for the registrant A, the extension telephone numbers “1234”, “1235”, “7001” (meeting room R1), “7002” (meeting room R2), “7003” (meeting room R3), “5001” "Branch A," 090-**** "(mobile phone number)," *** @ **** "(e-mail address), etc. are registered in advance. A display mode is set according to each condition such as early leaving, overtime, business trip, meeting, and the like. For example, in the case of a vacation, only the mobile phone and the e-mail address can be used, and in the case of being late, the time at which the extension telephone numbers "1234" and "1235" can be used according to the late time is set. It is set to be displayed and the use of a mobile phone and an e-mail address is made possible. In the case of early departure, the time at which the extension telephone numbers "1234" and "1235" are available according to the early departure time is displayed. The mobile phone and the e-mail address can be used, and in the case of overtime, the extension telephone number “1234” and the mobile phone and the e-mail address can be used. In the case of a business trip, the extension telephone number “5001” of the destination of the business trip and the mobile phone and the e-mail address can be used. In the case of a meeting, the extension telephone numbers “7001” and “7002” of each conference room. , "7003", a mobile phone and an e-mail address. The extension telephone number is set for each registrant. These extension telephone numbers and display conditions can be set and changed by each registrant or administrator.
[0089]
The above configuration and operation can be performed by an extension telephone number management system in which an extension telephone number management server is set on the network, or time management in which a function of the extension telephone number management server is provided in the time management server on the network. It can also be performed by the system.
[0090]
According to the extension telephone number management method, the extension telephone number management system, and the attendance management system of the present invention, it is possible to find out the extension telephone number that can surely communicate with the other party, You can know your presence or absence before calling.
[Brief description of the drawings]
FIG. 1 is a diagram for explaining an outline of the present invention.
FIG. 2 is a schematic diagram for explaining extension telephone number management of the present invention.
FIG. 3 is a schematic block diagram for explaining a configuration example of an extension telephone number management server according to the present invention.
FIG. 4 is a schematic block diagram for explaining a configuration example of the attendance management server of the present invention.
FIG. 5 is a schematic block diagram for explaining a configuration example of an administrator terminal according to the present invention.
FIG. 6 is a schematic block diagram for explaining a configuration example of a registrant terminal of the present invention.
FIG. 7 is a diagram showing the relationship between extension telephone numbers and registrants of the present invention.
FIG. 8 is a state diagram for explaining a process of updating business management data and displaying an extension telephone number according to the present invention.
FIG. 9 is an operation example of forming display data of an extension telephone number based on attendance data and schedule data in the present invention.
FIG. 10 is a diagram showing an example of a menu screen of the present invention.
FIG. 11 is a diagram showing an example of a top page for displaying extension telephone numbers according to the present invention.
FIG. 12 is a display example of an extension telephone number displayed on the screen of the terminal of the present invention.
FIG. 13 is a display example of an extension telephone number in a case where a call partner is on vacation or is late in the present invention.
FIG. 14 is a display example of an extension telephone number in a case where a communication partner is a business trip or a conference in the present invention.
FIG. 15 is a state diagram illustrating the display of an extension telephone number by the telephone according to the present invention.
FIG. 16 is an example of data provided in the extension telephone number management server of the present invention.
[Explanation of symbols]
1 extension telephone number management system
2 extension telephone number management server
2a Extension phone number database
2b Database management means
2c I / O means
2d Inquiry request means
2e Business management data input means
2f Extension telephone number display data forming means
2g Extension telephone number display data output means
3 Attendance management server
3a Attendance database
3b Attendance status management means
3c I / O means
3d Attendance status transmission means
4 Schedule server
5 Menu server
6 Authentication server
6a Authentication database
6b Authentication means
7 terminal
7A Registrant terminal
7B Administrator terminal
7C inquiry terminal
7a Input means
7a1 Authentication information input means
7a2 Registrant setting means
7a3 Extension telephone number registration means
7a4 Extension telephone number disclosure range setting means
7a5 Attendance status input method
7b display means
7b1 Attendance status display means
7b2 Extension telephone number display means
7c I / O means
7d time reading means
8 Telephone
9 Network
11 Menu screen
11a Business management system selection button display
11b Time management system selection button display
11c Extension phone number display system selection button display
11d Notification selection button display
11e Logout button display

Claims (19)

An extension number management method for managing the display of a registrant's extension number,
Set the extension phone number in the extension phone number database for each registrant,
An extension telephone number management method, wherein an available extension telephone number is selected from the extension telephone number database based on business management data representing the work schedule of each registrant, and the selected extension telephone number is displayed. . The indication is:
2. The extension telephone number management method according to claim 1, wherein only the selected extension telephone number is displayed, or the selected extension telephone number and an unselected extension telephone number are distinguished and displayed. An extension number management method for managing the display of a registrant's extension number,
Set the extension phone number in the extension phone number database for each registrant,
An available extension telephone number is selected from the extension telephone number database based on business management data representing the work schedule of each registrant, and display data for display is formed using the selected extension telephone number. The extension telephone number management method. The display data is
In the extension telephone number display, it is display data that displays only the selected extension telephone number, or display data to which identification data that distinguishes the selected extension telephone number from unselected extension telephone numbers is added. The extension telephone number management method according to claim 3, wherein The business management data includes the registrant's attendance data and / or schedule data,
The extension telephone number management method according to any one of claims 1 to 4, wherein an extension telephone number is selected based on a time status obtained from the time data and / or a schedule status obtained from schedule data. . 6. An available extension telephone number is selected based on any of a leave application, an early leave application, a late application, an overtime application, a business trip application, and a work start time described in the attendance data. Extension telephone number management method. 6. The extension telephone number management method according to claim 5, wherein an available extension telephone number is selected based on a location described in the schedule data. 6. The extension telephone number management according to claim 5, wherein when the extension telephone number is inquired, the user's arrival time is obtained from the attendance data, and when the arrival time is not confirmed, the extension telephone number is displayed or absent. Method. Requesting an extension telephone number when inquiring about an extension telephone number, selecting an available extension telephone number based on a comparison between the residence and a preset extension telephone number installation location, Item 6. The extension telephone number management method according to Item 5. At a predetermined time, a user's location is obtained from attendance data and / or schedule data, and an available extension telephone number is selected based on a comparison between the location and a preset extension telephone number installation location. The extension telephone number management method according to claim 5, wherein An extension number management system that manages the display of extension numbers of registrants,
From the extension telephone numbers preset for each registrant, select an available extension telephone number based on work management data indicating the work schedule of each registrant, and display the selected extension telephone number. An extension telephone number management system. An extension number management system that manages the display of extension numbers of registrants,
From the extension telephone numbers preset for each registrant, select an available extension telephone number based on business management data representing the work schedule of each registrant, and use the selected extension telephone number. An extension telephone number management system characterized by forming display data for display. A registrant terminal that allows the registrant to check his / her attendance status and input the work items, an administrator terminal that manages the attendance status of the registrant to be managed, and an attendance management server that records and manages the attendance status of the registrant In the attendance management system, which is connected to the network so that they can communicate with each other,
The time management server,
An authentication means for performing authentication processing by comparing authentication information;
Attendance status recording means for recording the registrant's attendance status and approval result,
Attendance status transmission means for transmitting the attendance status selected from the recorded attendance status to the registrant terminal or the administrator terminal,
Extension telephone number recording means for recording the extension telephone number of the registrant;
Extension telephone number selecting means for selecting an available extension telephone number based on attendance status;
And a display data forming means for forming display data based on the selected extension telephone number. The registrant terminal, authentication information input means to perform at the start of use and at the end of use of the registrant terminal,
Individual attendance status display means for displaying the attendance status of the individual registrant,
Time status input means for inputting the time status,
A time reading means for reading the time of entering and leaving the office and the time of inputting an application for time and attendance, an extension telephone number registration means,
The attendance management system according to claim 13, further comprising an extension telephone number display unit. The administrator terminal, authentication information input means to perform at the start and end of use of the administrator terminal,
A registrant setting means for setting a registrant to be managed;
A registrant's attendance status display means for displaying the registrant's attendance status;
Approval means for selecting whether the registrant approves or rejects the application,
Extension telephone number registration means,
Extension telephone number disclosure range setting means for setting up to which range the extension telephone numbers of the registrant to be managed are displayed;
The attendance management system according to claim 13, further comprising an extension telephone number display unit. A registrant terminal that allows the registrant to check his / her attendance status and input the work items, an administrator terminal that manages the attendance status of the registrant to be managed, and an attendance management server that records and manages the attendance status of the registrant In the attendance management system, which is connected to the network so that they can communicate with each other,
The registrant terminal, authentication information input means to perform at the start of use and at the end of use of the registrant terminal,
Individual attendance status display means for displaying the attendance status of the individual registrant,
Time status input means for inputting the time status,
A time reading means for reading the time of entering and leaving the office and the time of inputting an application for time and attendance, an extension telephone number registration means,
Extension telephone number display means,
The administrator terminal, authentication information input means to perform at the start and end of use of the administrator terminal,
A registrant setting means for setting a registrant to be managed;
A registrant's attendance status display means for displaying the registrant's attendance status;
Approval means for selecting whether the registrant approves or rejects the application,
Extension telephone number registration means,
Extension telephone number disclosure range setting means for setting up to which range the extension telephone numbers of the registrant to be managed are displayed;
Extension telephone number display means,
The time management server,
An authentication means for performing authentication processing by comparing authentication information;
Attendance status recording means for recording the registrant's attendance status and approval result,
Attendance status transmission means for transmitting the attendance status selected from the recorded attendance status to the registrant terminal or the administrator terminal,
Extension telephone number recording means for recording the extension telephone number of the registrant;
Extension telephone number selecting means for selecting an available extension telephone number based on attendance status;
And a display data forming means for forming display data based on the selected extension telephone number. 17. The attendance management system according to claim 13, wherein the attendance management server manages a registrant's schedule as attendance status. A registrant terminal that allows the registrant to check his / her own attendance status and input work items, an administrator terminal to manage the attendance status of the registrant to be managed, and an attendance management server that records and manages the attendance status of the registrant And a management system in which an extension telephone number management server is connected to be able to communicate with each other on a network.
The extension telephone number management server
Extension telephone number recording means for recording the extension telephone number of the registrant;
Extension telephone number selecting means for selecting an available extension telephone number based on attendance status;
And a display data forming means for forming display data based on the selected extension telephone number. 19. The extension telephone number management system according to claim 18, wherein said attendance management server manages a registrant's schedule as attendance status.

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