JP2004172769A - Contact address management method, contact address management system, and attendance management system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a contact address management method or the like whereby a contact address capable of being surely in contact with an opposite party is realized and the possibility of contacting by the contact address is recognized before making a contact. <P>SOLUTION: The ranking of contact addresses denoting the surety of contact, that is, which contact address provides ease of contact among a plurality of contact addresses, is decided in interlocking with a job state such as an attendance state and a schedule state or the like of each registered person, and then a contact address providing easier contact with a registered person is displayed in response to the attendance state and the schedule state such as vacation, going-out, tardy, early leave, and overtime, and the presence / absence of an opposite party at a contact address is confirmed in advance. The contact address management method sets a plurality of contact addresses and a ranking condition to rank the contact addresses with respect to each registered person to a contact address database, reads a plurality of the contact addresses and the ranking condition set to each registered person from the contact address database on the basis of a contact address request and ranks a plurality of the contact addresses on the basis of the read ranking condition. <P>COPYRIGHT: (C)2004,JPO

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to contact management, and more particularly, to a management method and a management system for managing contacts according to the status of the other party of the call.
[0002]
[Prior art]
When making a call to a called party using an extension phone, if the extension phone number of the called party is unknown, it is common to search for a desired extension phone number by referring to a list of extension phone numbers and make a call. It is a target.
[0003]
However, the list of extension telephone numbers displays the extension telephone numbers initially set regardless of whether the other party is actually present or absent. Therefore, when the other party is out of the office due to a meeting or going out, even if you call the extension phone number displayed in the list, you will not be able to talk to the other party and you will have to call back again. There is a problem of bad.
[0004]
For example, Patent Literature 1 proposes a computer visitor reception guide system that prepares a list of extension telephone numbers as still image information and displays the list on a display of a terminal device to provide a customer reception guide.
[0005]
[Patent Document 1]
JP-A-10-222576
[0006]
[Problems to be solved by the invention]
In the above-described computer visitor reception guide system, since the extension telephone number is converted into data as still image information, it is possible to easily cope with a case where the extension telephone number is changed due to a personnel change, organization change, or the like. However, when the other party is absent, even if a call is made to the extension phone number found from the extension phone number data, the call cannot be made with the other party, and the problem of poor call efficiency still remains. .
[0007]
In addition, the contact is not limited to the above-mentioned extension telephone, but also includes various communication means such as an external telephone, a mobile phone, and an e-mail. If you do not know the contact location of such multiple contacts and you are not sure which contact to reach them, refer to their own copy of the contacts There is no other way but to contact the contacts sequentially until the contact is found.
[0008]
Given the situation described above, it is necessary to be able to easily confirm the contact person who can reliably contact the contact person, and to be able to know the presence or absence of the contact person in the contact before contacting the contact Is required.
[0009]
Therefore, an object of the present invention is to solve the above-described problems and to be able to find a contact that can surely contact a contact partner, and also to be able to know the possibility of contact by the contact before contact. With the goal.
[0010]
[Means for Solving the Problems]
According to the present invention, among a plurality of contacts, the order of contacts indicating the certainty of which contact is easy to contact can be linked with the work status such as attendance status or schedule status of each registrant. In this way, it is possible to display contacts that are easier to contact with the registrant according to the attendance status such as vacation, going out, being late, leaving early, overtime, etc., and the schedule situation. Presence and absence can be confirmed in advance.
[0011]
The present invention can be implemented as a contact management method, a contact management system, and an attendance management system.
[0012]
An aspect of the contact management method of the present invention is a contact management method for managing registrant contacts, in which each registrant is notified of a plurality of contacts and a ranking condition for determining the order of the contacts. A plurality of contacts and a ranking condition set for each registrant from the contact database based on the registrant's contact request requested by the contact referrer. Rank multiple contacts based on criteria. By ranking the contacts, it is possible to know the contact of the contact partner more reliably, and to confirm the presence or absence of the contact partner in the contact contact in advance.
[0013]
The registrant is a person who manages contact information according to the present invention, and registers a contact information that can be contacted in advance. The contact address may be, for example, an extension phone number, an outside phone number, a mobile phone number, an e-mail address, or the like.
[0014]
The ordering condition can determine the order of contacts with respect to the business management data of each registrant. The contact information is ranked by applying the business management data of the registrant whose contact information is requested to the registrant ranking condition.
[0015]
The business management data may include the registrant's attendance data and / or schedule data, and the ranking condition sets the order of contacts with respect to the attendance status and / or the schedule status. The contact status is ranked by applying the time status obtained from the time data and / or the schedule status obtained from the schedule data to this ranking condition. The attendance status may include any one of a leave application, an early leave application, a late application, an overtime application, a business trip application, and a work start time.
[0016]
The ranking condition can also determine the time zone and / or the ranking of the contacts with respect to the contact requester. The ranking of the contacts is performed by applying the time period and / or the requester of the contact requesting the contacts to the ranking condition.
[0017]
In another aspect of the contact management method of the present invention, display data for displaying the ranked contacts is formed. The display data is transmitted via the network to which the contact database is connected to a contact inquirer who is a contact requester connected to the network.
[0018]
The display data is a display data in which a plurality of all contacts set for each registrant are sorted in the order in which they are ranked, or a display in which a rank is assigned to the plurality of all contacts set for each registrant. Can be data. Further, in the display data, when the setting of the contact is removed by ranking, the contact is not displayed.
[0019]
The present invention can be configured as a contact management system or an attendance management system in the system configuration.
[0020]
An aspect of the contact management system of the present invention is a contact management system for managing registrant contacts, in which a plurality of contacts of each registrant, and a ranking condition for determining a rank of contacts are set. The configuration includes a contact database and a contact management server that determines the order of contacts set in the contact database based on the ranking condition. The contact management server reads a plurality of contacts and a ranking condition set for each registrant from the contact database based on the registrant's contact request obtained from the contact inquirer, and reads the read ranking. Rank multiple contacts based on criteria.
[0021]
These ranking conditions determine the ranking of contacts for the business management data of each registrant. The contact management server obtains the requested registrant's business management data based on the contact request received via the network, and applies the obtained business management data to the registrant's ranking condition, thereby making contact information. Performs first ranking.
[0022]
The contact management server is connected to a time management server and a schedule server for managing business management data via a network. Contact information by acquiring the registrant's time data from the time management server and obtaining the time status from the time data, or the schedule status of the registrant from the schedule server and applying the schedule status obtained from the schedule data to the ranking condition Ranking. The attendance status may include any one of a leave application, an early leave application, a late application, an overtime application, a business trip application, and a work start time.
[0023]
The ranking condition determines the ranking of the contacts based on the time of day and / or the contact request source. The contact management server reads out a plurality of contacts and ranking conditions set for each registrant from the contact database based on the contact request, and a time zone at which the contact is requested and / or a contact request source. The contact is ranked by inquiring about the ranking condition. The contact information includes at least one of an extension telephone number, an external telephone number, a mobile telephone number, and an e-mail address.
[0024]
In addition, the contact management server forms display data for displaying the ranked contacts, and transmits the display data to a contact request source connected to the network via the network to which the contact database is connected. The display data is a display data in which a plurality of all contacts set for each registrant are sorted in the order in which they are ranked, or a display in which a rank is assigned to the plurality of all contacts set for each registrant. Can be data. Further, in the display data, when the setting of the contact information is removed by ranking, the contact information may be hidden.
[0025]
Further, the present invention can be configured in the form of an attendance management system.
[0026]
The attendance management system records the registrant's attendance status, the registrant's terminal where the registrant checks his / her attendance status and inputs the work items, the administrator's terminal which manages the attendance status of the registrant to be managed. The attendance management server to be managed is connected and freely communicable on a network.
[0027]
A first aspect of the time management system according to the present invention is a time management server in the time management system having the above-described configuration, the time management server comprising: an authentication unit for performing authentication processing by collating authentication information; Attendance status recording means for recording the status and approval result, Attendance status transmission means for transmitting the attendance status selected from the recorded attendance status to the registrant terminal or administrator terminal, Managing the registrant's contact information, The system includes a contact management unit that ranks contacts based on a situation, and a display data forming unit that forms display data based on the ranked contacts.
[0028]
A second aspect of the attendance management system of the present invention is the attendance management server and the registrant terminal in the attendance management system having the above configuration, wherein the registrant terminal inputs authentication information at the start and end of use of the registrant terminal. Means, personal attendance status display means for displaying the attendance status of the individual registrant, attendance status input means for inputting the attendance status, time reading means for reading the time at the time of entering / leaving the office and inputting the application for attendance matters, It is provided with destination registration means and contact display means.
[0029]
A third aspect of the attendance management system of the present invention is the attendance management server and the management terminal in the attendance management system having the above configuration, wherein the administrator terminal is an authentication information input means which is used when the use of the administrator terminal starts and ends. Registrant setting means for setting registrants to be managed, registrant attendance status display means for displaying the registrant's attendance status, approval means for selecting approval or non-approval of the application by the registrant, and contact information A registration means, a contact information disclosure range setting means for setting up to which range the contact information of the registrant to be managed is displayed, and a contact display means.
[0030]
According to a fourth aspect of the attendance management system, the attendance management system having the above-described configuration includes the attendance management server according to any one of the first to third aspects, each registrant terminal, and an administrator terminal.
[0031]
According to a fifth aspect of the time management system, in the time management system having the above configuration, a contact management server is provided on a network separately from the time management server, and the contact management server manages the contact information of the registrant. A contact management unit that ranks contacts based on attendance status; and a display data forming unit that forms display data based on the ranked contacts. A contact management system, characterized in that:
[0032]
The business management data used for ranking contacts includes time data and schedule data, and the time management server manages the time data and schedule of the registrant as time status.
[0033]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
[0034]
FIG. 1 is a diagram for explaining the outline of the present invention, and shows a contact management system as an example. The time management system can be configured by incorporating the function of the contact management server into the time management server.
[0035]
In FIG. 1, a contact management system 1 includes a contact management server 2, an attendance management server 3, a schedule server 4, a menu server 5, an authentication server 6, and terminals (registrant terminal 7A, administrator terminal) via a network 9. 7B, inquiry terminal 7C) 7 is connected, and a telephone 8 having the function of an inquiry terminal can be connected.
[0036]
Here, the registrant is a user who manages contact information, and when this contact information management is used in a work mode connected via a network, the worker is the registrant. When the contact management is applied to various users connected via a network, the registrant can be any user, not limited to a worker. The contact information includes, for example, an extension phone number, an outside phone number, a mobile phone number, an e-mail address, and the like.
[0037]
The contact management server 2 has a function of searching for a contact available to the registrant in response to a contact inquiry request from the terminal 7 or the telephone 8 and displaying the searched contact on the terminal 7 or the telephone 8. The contact is ranked according to the work status and schedule status of the registrant, and the requester of the contact is notified of the contacts with higher contact and the absence status of each contact.
[0038]
The attendance management server 3 manages the work status of the registrant, and the schedule server 4 manages the schedule of the registrant. The contact management server 2 acquires information on the registrant's whereabouts from the attendance management server 3 and the schedule server 4, and forms display data for displaying the contact based on this information.
[0039]
The menu server 5 is a server that manages various business management selections including contact management, attendance management, and schedule management. The user accesses the menu server 5 to manage various business operations in addition to contact management. You can select and use management.
[0040]
The authentication server 6 is a server that approves access to a network when using this business management. This authentication is performed based on an ID code and a password, and authentication of fingerprints, face images, eyeball images, and the like. This can be done based on the information. Note that the authentication server 6 can be provided in the attendance management server 3.
[0041]
The terminal 7 includes an administrator terminal 7A and a registrant terminal 7B. The registrant terminal 7B is a terminal used by each registrant. The registrant terminal 7B can display a request for a contact and the contact obtained by this request. Operations can be performed. The administrator terminal 7A is a terminal used by the administrator, and can display a request for contact information and the contact information acquired by this request, similarly to the registrant terminal 7B. In addition to the registration of the contact information used by the user, the contact information of each registrant terminal can be managed.
[0042]
The telephone 8 is a device for making a telephone call through a network for managing contacts and attendance or through another telephone network. The telephone 8 is provided with a contact request function and a contact display function provided in the registrant terminal. You can know the contact information of the other party.
[0043]
The contact management of the present invention has a function of ranking and displaying the contacts currently available to the registrant based on the business management data of each registrant, and is mainly provided with the contact management. Performed by the server. FIG. 2 is a schematic diagram for explaining contact management. In FIG. 2, the contact management server 2 sets the order of contacts according to the status of each registrant from the contact database 2a, and forms display data of the contacts. The contact database 2a stores a plurality of contacts set for each registrant and ranking conditions for ranking the contacts.
[0044]
The contact management server 2 searches the extension telephone number database 2a for a contact set for the registrant based on the contact request for inquiring the registrant's extension telephone number, and also searches the extension telephone number database 2a. It ranks the searched contacts based on the ranking condition. In this ranking, the business management data of the registrant is used. The work management data includes, for example, attendance data and schedule data. The attendance data includes the time of leaving and leaving the registrant, the leave application, the late application, the early leave application, the overtime application, the business trip application, and the schedule data includes the meeting and outing.
[0045]
The contact management server 2 has a function of determining the location of a registrant based on a situation based on these business data (attendance data, schedule data), and determining an optimal contact order for the location. In this ranking, the status of the registrant is collated with the ranking conditions, contacts are set in the order set in the ranking conditions, and the contacts are displayed on the requested terminal or telephone.
[0046]
The ranking of the contacts can be performed by, for example, setting a ranking condition as a condition table and forming a logical expression that outputs the contacts for which the ranking has been set based on the business data. In addition, the display form is arbitrarily set, for example, such as a display form in which all the set contacts are displayed and the contacts are added and ranked, or a display form in which the contacts are arranged and displayed in the order of the ranks. can do.
[0047]
Hereinafter, a configuration example of the contact management server, the attendance management server, the administrator server, and the registrant server will be described with reference to FIGS.
[0048]
FIG. 3 is a schematic block diagram for explaining a configuration example of the contact management server 2. In FIG. 3, a contact management server 2 manages the input and output of data to and from a contact database 2a that stores contact information of each registrant and a ranking condition for ranking contact information. The database management means 2b, the I / O means 2c for sending and receiving signals to and from the network 9, the contact request input means 2d for receiving a contact request, and the work management data from the attendance management server 3 and the schedule server 4. Business management data input means 2e, contact management means 2f for ranking contacts available to the registrant, contact display data forming means 2h for forming contact display data using the ranked contacts, formed It has various functions such as a contact display data output means 2g for transmitting contact display data to a contact request source.
[0049]
Upon receiving the contact request and the name data from the terminal 7, the contact request input means 2d requests the database management means 2b to call the requested registrant's contact information. The database management means 2b reads out the requested registrant's contact information and the ranking condition, and outputs them to the contact information management means 2f.
[0050]
The contact management unit 2f acquires necessary data from business management data such as attendance data and schedules of the registrant via the business management data input unit 2e, and is used by the registrant based on the obtained data and ranking conditions. The possible contacts are ranked, and the contact display data forming means 2h forms contact display data. The contact display data output means 2g transmits the formed contact display data to the request destination terminal.
[0051]
FIG. 4 is a schematic block diagram for explaining a configuration example of the attendance management server 3. In FIG. 4, the time management server 3 is a server that manages the time status of the managed person including each registrant. The time database 3a that records and manages the time status of the managed person, and the time database 3a Attendance status management means 3b for inputting / outputting data, I / O means 3c for transmitting / receiving signals to / from the network 9, and attendance status transmission means for transmitting the attendance data read from the attendance database 3a to the contact management server 2. 3d.
[0052]
The authentication server 6 has access to the network 9 and includes an authentication database 6a for storing authentication data of a person to be managed, an authentication means 6b for performing authentication processing by comparing the authentication data with data input from the authentication requester. Authenticates whether the user is a registered user. This authentication may be performed based on authentication information such as a fingerprint, a face image, and an eyeball image, in addition to performing the authentication based on the ID code and the password. When performing authentication based on a fingerprint, a face image, an eyeball image, or the like, the authentication information is stored in advance, and a sensor such as a camera for acquiring the authentication information is prepared on the terminal side. deep. The authentication server 6 confirms the registration of the user who has accessed by authentication, and approves the attendance status management means 3b to manage the attendance status. The authentication server 6 can be connected to the network 9 or can be provided in the attendance management server 3 as shown by a broken line in FIG.
[0053]
FIG. 5 is a schematic block diagram for explaining a configuration example of the administrator terminal 7A. The administrator terminal 7A requests the authentication server from the authentication server, performs various settings and registration, checks the attendance status of the management target person, and checks the extension telephone number. The extension phone number confirms the extension phone number set by the registrant including the manager.
[0054]
In FIG. 5, an administrator terminal 7A is a terminal used by the administrator, and includes input means 7a, display means 7b for displaying attendance status and extension telephone numbers, and I / O means for exchanging signals with the network 9. 7c, a time reading means 7d for acquiring time data at the time of authentication request is provided. The input unit 7a inputs an extension telephone number to the authentication information input unit 7a1 for inputting authentication information such as an ID code, a password, a fingerprint, a face image, and an eyeball image, and time data at the time of an authentication request. A registrant setting unit 7a2 for setting a registrant to be managed, a contact registration unit 7a3 for registering a contact of the registrant, and a contact permitted to be displayed in accordance with a contact request among the registered contacts. The system includes a contact disclosure range setting unit 7a4, a contact condition setting unit 7a5 for determining the ranking of contacts, and the like. The display means 7b includes an attendance status display means 7b1 and a contact information display means 7b2.
[0055]
When accessing the network, the administrator inputs authentication information such as an ID code password, a fingerprint, a face image, and an eyeball image from the authentication information input means 7a1, and is authenticated by the authentication server 6. At this time, by inputting the time data, it is possible to reflect the time data.
[0056]
The registrant setting means 7a2 sets the contact management target person in the contact management server 2, and the contact registration means 7a3 registers the set registrant's contact information. Further, the contact information disclosure range setting means 7a4 sets the range of the contact information permitted to be displayed based on the contact request from the contact information set by the contact information registration means 7a3, and sets the contact information within the set contact area. Display only contacts, and do not display unset contacts. As a result, it is possible to select and set whether or not to display among the registered contacts.
[0057]
The contact condition setting means 7a5 is a means for setting the order of contacts with respect to the business situation. For example, the order of contacts that can be used during vacation, late, early leaving, overtime, business trip, etc. Set. The order of the contacts can be arbitrarily set, such as the order desired by the registrant, the order of easy contact, or the order determined by the registrant. The set contact order can be reflected in the contact display, and the person who requested the contact can refer to this ranked contact so that the registrant can enter the desired contact order or contact information. You can easily check the contact order.
[0058]
The attendance status display means 7b1 of the display means 7b acquires and displays data relating to attendance status from the attendance management server 3, and the contact display means 7b2 acquires and displays contact display data from the contact management server 2. Can be. In addition, the contact display means 7b2 of the management terminal 7A can be set so as to be able to display even the contacts set to be not permitted to be displayed by the contact disclosure range setting means 7a4. The time reading means 7d sets time data at the time of authentication request of the authentication information input means 7a1.
[0059]
FIG. 6 is a schematic block diagram for explaining a configuration example of the registrant terminal 7B. In FIG. 6, the registrant terminal 7B requests the registrant for authentication from the authentication server, registers the contact information in which the attendance status has been input, confirms the registrant's own attendance status, and confirms the contact information. Do. The confirmation of the contact includes confirmation of the contact and the ranking condition set by the registrant, and inquiry of the contact of another registrant.
[0060]
In FIG. 6, a registrant terminal 7B is a terminal used by each registrant, and an input / output means 7a, a display means 7b for displaying attendance status and contact information, and an I / O means for exchanging signals with the network 9. 7c, a time reading means 7d for acquiring time data at the time of authentication request is provided. The input means 7a includes authentication information input means 7a1 for inputting authentication information such as an ID code, a password, a fingerprint, a face image, an eyeball image, and time data at the time of an authentication request, and a contact registration means for registering a contact of a registrant. 7a3, a contact condition setting means 7a5 for determining the ranking of registrant contacts, an attendance status input means 7a6 for inputting the registrant's attendance status, and the like. The display means 7b includes an attendance status display means 7b1 and a contact information display means 7b2.
[0061]
When accessing the network, the registrant inputs authentication information such as an ID code password, a fingerprint, a face image, and an eyeball image from the authentication information input means 7a1, and is authenticated by the authentication server 6. At this time, by inputting the time data, it is possible to reflect the time data.
[0062]
The contact registration means 7a3 registers a contact set by the registrant. The contact condition setting means 7a5 is a means for setting the order of contacts with respect to the business situation, and can perform the same setting as shown in FIG. 5 from the registrant side.
[0063]
The attendance status display means 7b1 of the display means 7b acquires and displays data relating to attendance status from the attendance management server 3, and the contact display means 7b2 acquires and displays contact display data from the contact management server 2. Can be. Note that the contact display means 7b2 of the registrant terminal 7B displays only contacts within the disclosure range set by the contact disclosure range setting means 7a4, and does not display contacts outside the disclosure range. The time reading means 7d sets time data at the time of authentication request of the authentication information input means 7a1 and time data at the time of inputting the attendance status. As for the attendance status, various pre- and post-applications such as leave application, late application, early leave application, overtime application, business trip application, overtime application, etc. and confirmation at the time of leaving / working are input together with the time from the attendance status input means 7a4. By doing so, it is recorded in the attendance management server 3.
[0064]
In addition to the administrator terminal 7A and the registrant terminal 7B, an inquiry terminal 7C and a telephone 8 can be connected to the network 9. The inquiry terminal 7C is a terminal having a contact inquiry function. The inquiry terminal 7C requests the display of the contact to the contact management server 2 by inputting a name or the like specifying the other party, and is transmitted from the contact management server 2. The displayed contact information is displayed on the display means, thereby confirming the contact information and absence of the desired contact. The telephone 8 has a contact inquiry function similar to the above, and requests the contact management server 2 to display a contact by inputting a number specifying a contact or inputting a name by voice input. The contact information transmitted from the contact management server 2 is displayed by voice or on display means, thereby confirming the contact information and absence of the desired contact.
[0065]
Next, a state of ranking contacts according to the present invention based on business management data will be described with reference to FIGS.
[0066]
FIG. 7 shows a relationship between a contact and a registrant. It should be noted that the correspondence between the contact information and the registrant in FIG. 7 is merely an example, and is merely an outline. FIG. 7 shows that the contact information is, for example, extension No. 1 to ext. In each extension telephone of No. 3, the extension No. 1, registrants A, D, and E are registered. 2, registrants A, B, and F are registered, and extension No. It is assumed that registrants B, C, and G have been registered for No. 3.
[0067]
At this time, for example, for the registrant A, the extension No. 1, extension No. The contact number is set in the order of No. 2 and the extension number No. 2, extension No. The contact is set in the order of No. 3 and the extension number No. It is assumed that only three contacts are set (state (1)). At this time, the contact management server sets the contact information of the registrant A to “extension No. 1” and “extension No. 2”, and sets the contact information of the registrant B to “extension No. 2, extension No. 2”. 3 ", the contact information of the registrant C is set to" extension No. 3 ", and when the inquiry of the contact information is requested, the contacts are displayed in this order.
[0068]
In this state (1), the ranking condition changes according to the attendance data, and the extension number No. 2, extension No. When the contact changes to the state where the contact is set in the order of 1 (state (2)), the contact management server changes the ranking of the contact based on the attendance data, and the contact of the registrant A is changed. In the order of “extension No. 2” and “extension No. 1”. The display of the contact information of the registrants B and C remains in the order of “extension No. 2, extension No. 3” and “extension No. 3”.
[0069]
Further, in the state (2), the ranking condition changes according to the schedule data, and the extension number. 3, extension No. The contact information changes to a state where contacts are set in the order of No. 2 and the extension number No. When the contact management server changes to a state in which the registrant B cannot be used (state (3)), the contact management server changes the order of the contacts based on the schedule data, and changes the contact of the registrant B to “ext. 3 "and" extension No. 2 ", and the contact information of the registrant C is set to" absent ".
[0070]
Note that the contact information of the registrant A is kept in the order of “extension No. 2” and “extension No. 1”.
[0071]
Hereinafter, a contact display process according to the present invention will be described. In the following, a case will be described as an example where contact information is inquired from a terminal.
[0072]
FIG. 8 is a state diagram for explaining the update of the operation management data and the display processing of the extension telephone number. Among the business management data, the attendance data is managed by, for example, an attendance server, and the schedule data is managed by, for example, a schedule server. Note that both data may be managed by the attendance server. The numbers shown in FIG. 8 correspond to the numbers shown in parentheses below.
[0073]
The attendance status of each registrant is updated (3) by the attendance server receiving application information (1) or time information (2) of leaving and leaving from each terminal (3). The schedule registration and change information (4) are received and updated (5). As a result, business management data such as attendance data and schedule data are always updated.
[0074]
When the terminal 7 requests access to the network, the authentication server 6 authenticates whether the user of the accessed terminal is a person registered in the network. This authentication may be performed based on authentication information such as a fingerprint, a face image, and an eyeball image, in addition to performing the authentication based on the ID code and the password. When performing authentication based on a fingerprint, a face image, an eyeball image, or the like, the authentication information is stored in advance, and a sensor such as a camera for acquiring the authentication information is prepared on the terminal side. deep. The authentication server 6 confirms the registration of the user who has accessed by authentication, and connects to the menu server 4 (12). The menu server 4 transmits the menu screen to the terminal 7 (13).
[0075]
The terminal 7 displays a menu screen on the screen. FIG. 10 shows an example of the menu screen. The menu screen 11 displays a selection button display of a function management system such as a business management system 11a, an attendance management system 11b, and a contact display system 11c, and a selection button display 11d of various notifications. By selecting, connection to each selected function management system is made (14).
[0076]
On the menu screen displayed on the screen of the terminal 7, when the selection of the selection button display of the contact system 11c is selected (15), the contact management server 2 receives this selection (16), and the contact display top page is displayed. Is transmitted to the terminal 8 (17). The terminal 8 displays a top page on the screen. FIG. 11 shows an example of a contact display top page. In the example shown in FIG. 11, a column for inputting the name of the contact is provided. In addition, a contact can be selected from a department. In this case, the contact can be specified not by the personal name but by the type of job or the person in charge (18). After inputting and specifying a contact person from the top page displayed on the screen, a request is made to the contact management server 2 to display the contact information (19).
[0077]
Upon receiving the contact display request (20), the contact management server 2 displays the currently available contacts for the requested partner in the set order. At this time, based on the time data and schedule data of the contact, the contacts that can be used by the contact from that time and place are ranked on the basis of the contact condition to form display data of the contact ( 21). The contact management server 2 transmits the formed contact display data to the requesting terminal 7 (22). The terminal 7 checks the contact information of the contact partner and the absence status using the transmitted contact display data (23).
[0078]
FIG. 9 shows an operation example of forming contact display data based on attendance data and schedule data. The display data may be in a form in which the attendance data or the schedule is fetched at each predetermined time, or in a form in which the attendance data or the schedule is fetched every time the schedule changes.
[0079]
The steps indicated by (31) to (36) show an aspect in the case where business management data is taken in at every predetermined time. In this mode, at a predetermined time or a predetermined time interval (31), the time server 3 or the schedule server 4 is inquired about time data or schedule data (32a, 32b). The attendance server 3 or the schedule server 4 sends attendance data or schedule data to the contact management server 2 in response to the inquiry (33a, 33b). Note that the data to be transmitted does not need to be all data of attendance data or schedule data, but only data required for contact management and can be set in advance (34a, 34b).
[0080]
The contact management server 2 receives the attendance data or the schedule data (35a, 35b), and forms display data of a contact to be displayed based on the received data. How to form the display data of the contact corresponding to the attendance data or the schedule data can be set in advance by a program or the like. For example, reference is made to the attendance data or schedule data set at a time that overlaps with the time when the display of the contact is requested, and the contacts are displayed according to the ranking set at that time. At this time, "present" is displayed for the contact, and the contact where no contact is located is not displayed, or "absent" is displayed for the contact (36a, 36b). Further, instead of every predetermined time, it is also possible to adopt a mode in which the display of the contact information is performed when requested.
[0081]
The steps indicated by (41) to (44) show a mode in which the business management data is fetched every time the business management data (attendance data, schedule data) changes. In this embodiment, when the time data or the schedule data changes, if the data is data related to the display of the contact information (41a, 41b), the time server 3 or the schedule server 4 transmits the time data. Alternatively, the schedule data is transmitted to the contact management server 2. The data to be transmitted does not need to be all data of attendance data or schedule data, but only data required for contact management and can be set in advance (42a, 42b).
[0082]
The contact management server 2 receives the attendance data or the schedule data (43a, 43b), and forms display data of the contact to be displayed based on the received data. The display data of the contact information can be formed in the same manner as in the step (36a, 36b).
[0083]
FIG. 12 is a display example of the contact information displayed on the screen of the terminal 8. In the display examples of FIGS. 12A and 12B, the location, contact information (extension telephone number, external telephone number, mobile telephone number, e-mail address), status, and the like are displayed for the other party. Is displayed. In FIG. 12, the ranking can be represented by the numbers shown in the left column and the display order from the top. Note that only the numbers shown in the left column can be used. In the status display, available contacts can be confirmed by displaying “present” and “absent”, for example. The status display is not limited to the above display, but may be another display mode such as displaying only available contact information. Further, the display regarding the location of the contact partner such as the department or the location may be omitted, and only the contact information and the usage status may be displayed.
[0084]
FIG. 12B shows a state in which the order of the contacts has changed according to the registrant's business status and schedule status. From the ranking numbers shown in the left column, “extension phone number 1234”, “mobile phone” , "Email" are shown to be available only in this order.
[0085]
FIG. 13 is a display example of the contact information of the department, which is displayed when the display of the contact information of the department is requested on the top page. It should be noted that the display may be changed from the display to the display of the name and contact information of the person in charge in the department. In this case, the contact management server 2 is again requested to display contact information to be sought.
[0086]
FIGS. 14A and 14B are display examples of contact information when the contact partner is on vacation. If the contact person is absent due to leave application due to attendance data, for example, "No" is displayed for the extension telephone number or external telephone number of the department or conference room, and the mobile phone number or e-mail address is ranked. Displays the number and “OK”. The presence or absence of the display of the mobile phone number or the mail address is optional. If it is not desired to display the absence address, only the absence can be displayed. In this case, it is confirmed that an appropriate contact is made. FIG. 14A shows an example in which all contacts set as registrants are displayed, and FIG. 14B shows an example in which only available contacts are displayed.
[0087]
FIGS. 15A and 15B are display examples of contacts when the contact partner is late. If the lateness application or late notification is recorded in the attendance data and the contact is not present at the time the display of the contact is requested, a display indicating that the contact partner is absent and the time period during which contact is possible will be displayed. . This display shows, for example, "absence" in addition to the extension telephone number "1234", and displays a time zone during which contact is possible. FIG. 15A shows an example in which it is determined that no late application has been made and that the registrant has not attended the office from the attendance status. For example, only contactable contacts are shown. FIG. 15B shows an example of a case in which a late application is made and the employee goes to work after a predetermined time. For example, only the contactable contacts are shown, and the contactable time is displayed. In FIG. 15 (b), it is displayed that it is possible to make contact after 13:00 with the extension telephone number "1234" of the department.
[0088]
FIGS. 16A and 16B are display examples of contact information when the other party is on a business trip. If the travel data or travel destination or time is recorded in the time data or schedule data, and the user is not present when requesting the display of the contact information, the telephone number and extension telephone number of the travel destination are set based on the ranking conditions. It is displayed according to the ranking. In FIG. 16A, the telephone number of the business office A is set as the first place of contact from October 01 to October 02 from the business trip application, and the branch B of the branch B is used from October 03 to October 04. The telephone number is set as the second place of the contact, and the mobile phone and the e-mail are set as the third and fourth places. FIG. 16 (b) shows a case where the contact request time is 10/03, and from 10/03 to 10/04, the telephone number of the branch B is set to the first place of the contact, and the second and third places are set. Mobile phone and e-mail are set.
[0089]
FIGS. 17A and 17B are display examples of contact information when a contact partner is in a meeting, and display an extension telephone number and a time zone of a meeting room. If the meeting room and meeting time are recorded in the schedule data and the contact information is not available when requested to be displayed, the extension phone number of the meeting room is displayed according to the set order based on the ranking condition I do. In FIG. 17 (a), the extension telephone number “7003” of the conference room R3 is set as the first contact from 13:00 to 14:00 from the schedule status, and the extension telephone number of the conference room R1 from 15:00 to 16:00. “7001” is set as the second place of the contact, the extension number “1234” of the department is set as the third place of the contact, and mobile phones and e-mails are set at the fourth and fifth places.
[0090]
FIG. 17B shows a case where the contact request time is after 14:00. From 15:00 to 16:00, the extension telephone number "7001" of the conference room R1 is set as the first place of the contact, and the extension telephone of the department is set. The number “1234” is set as the second place of the contact, and the mobile phone and the e-mail are set as the third and fourth places.
[0091]
The display examples in FIGS. 12 to 17 are merely examples, and other display forms may be used.
[0092]
The display of the contact information can be performed not only on the terminal connected to the network but also on a telephone having a display function. FIG. 18 shows a state in which contact information is displayed on the telephone.
[0093]
In FIG. 18, similarly to FIG. 8 described above, the attendance status of each registrant is updated by receiving the application information or the time information of leaving and leaving the work from each terminal by the attendance server (51). The schedule server receives and updates schedule registration and change information from each terminal (52). As a result, business management data such as attendance data and schedule data are always updated.
[0094]
When the display of the contact is selected on the display screen or the selection button provided on the telephone 8 (53), and the information on the contact (name, number, etc. of the contact) is input (54), the contact management server 2 receives the information. Upon receiving a contact display request by selection (55), a currently available contact is searched for the requested contact. At this time, based on the attendance data and schedule data of the call partner, the contacts that can be used by the contact from that time and place are ranked, and display data of the contact is formed (56). The contact management server 2 transmits the formed contact display data to the requesting telephone 8 (57). Using the transmitted contact display data, the telephone 8 confirms the extension number of the contact and the absence status (58).
[0095]
FIG. 19 is an example of data provided in the contact management server, and includes data of contact and ranking conditions for determining the rank of the contact with respect to the business management data. For example, a matrix shows how to display contact information under the conditions of business management data (time data and schedule data) such as vacation, late (application for late, after late), early leave, overtime, business trip, meeting, etc. It is set in the shape. This setting is provided for each registrant.
[0096]
In one example, the extension telephone numbers “1234” and “1235” of the department, the extension telephone numbers “7001” to “7003” of the conference rooms R1 to R3, the external telephone numbers of the sales office A and the branch B, and the mobile telephone A number and an e-mail address are set. Normally, the order is set in the order of extension telephone numbers "1234" and "1235", a mobile telephone number, and an e-mail address. They are ranked in order of address.
[0097]
In addition, the order of extension telephone numbers, mobile telephone numbers, and e-mail addresses is set for each condition of late (application for late, after late), early retirement, overtime, business trip, and meeting.
[0098]
FIG. 20 is another example of data provided in the contact management server, and includes data of a ranking condition that determines a rank of a contact with respect to a time zone and a contact request source. The time zone condition may be, for example, a day of the week, a morning or afternoon time zone, and the time zone may be set by time. Also, a plurality of contact request sources can be set. When the contact request source is used as a condition for ranking, the contact management server acquires, for example, data specifying the terminal that is the contact request source.
[0099]
The above ranking condition is set for each registrant. These contacts and ranking conditions can be set and changed by each registrant or manager.
[0100]
The above configuration and operation can be performed by a contact management system in which a contact management server is set on the network, or by a time management system having a function of a contact management server in a time management server on the network. You can also.
[0101]
According to the contact management method, the contact management system and the attendance management system of the present invention, it is possible to find out the contacts who can surely communicate with the contact person, and it is possible to make contact by the contact. Gender can be known before contact.
[Brief description of the drawings]
FIG. 1 is a diagram for explaining an outline of the present invention.
FIG. 2 is a schematic diagram for explaining contact management according to the present invention.
FIG. 3 is a schematic block diagram for explaining a configuration example of a contact management server of the present invention.
FIG. 4 is a schematic block diagram for explaining a configuration example of the attendance management server of the present invention.
FIG. 5 is a schematic block diagram for explaining a configuration example of an administrator terminal according to the present invention.
FIG. 6 is a schematic block diagram for explaining a configuration example of a registrant terminal of the present invention.
FIG. 7 is a diagram showing a relationship between a contact and a registrant according to the present invention.
FIG. 8 is a state diagram for explaining a process of updating business management data and displaying a contact according to the present invention.
FIG. 9 is an operation example of forming contact display data based on attendance data and schedule data according to the present invention.
FIG. 10 is a diagram showing an example of a menu screen of the present invention.
FIG. 11 is a diagram showing an example of a contact display top page according to the present invention.
FIG. 12 is a display example of contact information displayed on the screen of the terminal of the present invention.
FIG. 13 is a display example of contact information displayed on the screen of the terminal of the present invention.
FIG. 14 is a display example of a contact when the contact is on vacation in the present invention.
FIG. 15 is a display example of a contact when a contact is late in the present invention.
FIG. 16 is a display example of a contact when a contact partner is on a business trip in the present invention.
FIG. 17 is a display example of a contact when a contact is a conference in the present invention.
FIG. 18 is a state diagram for explaining display of contact information by the telephone according to the present invention.
FIG. 19 is an example of a ranking condition provided in the contact management server of the present invention.
FIG. 20 is an example of a ranking condition provided in the contact management server of the present invention.
[Explanation of symbols]
1 contact management system
2 Contact management server
2a Contact database
2b Database management means
2c I / O means
2d Contact request means
2e Business management data input means
2f Contact management means
2h Contact display data forming means
2g Contact display data output means
3 Attendance management server
3a Attendance database
3b Attendance status management means
3c I / O means
3d Attendance status transmission means
4 Schedule server
5 Menu server
6 Authentication server
6a Authentication database
6b Authentication means
7 terminal
7A Registrant terminal
7B Administrator terminal
7C inquiry terminal
7a Input means
7a1 Authentication information input means
7a2 Registrant setting means
7a3 Contact registration means
7a4 Contact disclosure range setting means
7a5 Contact condition setting means
7a6 Attendance status input means
7b display means
7b1 Attendance status display means
7b2 Contact display means
7c I / O means
7d time reading means
8 Telephone
9 Network
11 Menu screen
11a Business management system selection button display
11b Time management system selection button display
11c Extension phone number display system selection button display
11d Notification selection button display
11e Logout button display

Claims (25)

A contact management method for managing registrant contacts,
For each registrant, set a plurality of contacts and ranking conditions that determine the ranking of contacts in the contact database,
A plurality of contacts and ranking conditions set for each registrant are read from the contact database based on the registrant's contact request requested from the contact inquiry person, and a plurality of contacts are read based on the ranking conditions. Contact management method characterized by ranking the contacts. The ranking condition determines the order of the contacts with respect to the business management data of each registrant, and applies the business management data of the registrant whose contact is requested to the registrant's ranking condition, whereby The contact management method according to claim 1, wherein ranking is performed. The business management data includes the registrant's attendance data and / or schedule data,
The ranking condition sets a ranking of contacts with respect to attendance status and / or schedule status,
The contact management according to claim 2, wherein the ranking of contacts is performed by applying the attendance status obtained from the time data and / or the schedule status obtained from the schedule data to the ranking condition. Method. 4. The contact management method according to claim 3, wherein the attendance status includes any one of a leave application, an early leave application, a late application, an overtime application, a business trip application, and a work start time. The ranking condition determines a ranking of a contact with respect to a time zone and / or a contact request source, and applies a time zone and / or a contact request source to which the contact is requested to the ranking condition, thereby forming a contact. The contact management method according to claim 1, wherein priorities are ranked. 6. The contact management method according to claim 1, wherein the contact information includes at least one of an extension telephone number, an external telephone number, a mobile telephone number, and an e-mail address. Forming display data for displaying the ranked contacts;
7. The contact management method according to claim 1, wherein the display data is transmitted to a contact request source connected to the network via the network to which the contact database is connected. . The display data is display data in which a plurality of all contacts set for each registrant are rearranged in the order in which they are ranked, or a rank in which a plurality of all contacts set for each registrant are ranked is added. The contact management method according to claim 7, wherein the contact information is display data. 9. The contact management method according to claim 7, wherein the display data hides the contact when the setting of the contact is removed by the ranking. A contact management system for managing registrant contacts,
A contact database in which a plurality of contacts of each registrant, and a ranking condition for ranking contacts are set;
A contact management server that determines the ranking of the contacts set in the contact database based on the ranking condition,
The contact management server reads a plurality of contacts and a ranking condition set for each registrant from the contact database based on a registrant's contact request requested by a contact inquirer, and performs the ranking. A contact management system characterized by ranking a plurality of contacts based on conditions. The ranking conditions determine the order of contacts for each registrant's business management data,
The contact management server acquires the business management data of the requested registrant based on the contact request received via the network, and applies the obtained business management data to the registrant's ranking condition. The contact management system according to claim 10, wherein the contact is ranked according to: The contact management server is connected to the time management server and / or the schedule server that manages the business management data via the network,
Acquisition of the registrant's time data from the time management server, ranking of contacts by applying the time status obtained from the time data to the ranking condition,
And / or ranking contact information by acquiring registrant schedule data from the schedule server and applying a schedule situation obtained from the schedule data to the ranking condition. 12. The contact management system according to item 11. 13. The contact management system according to claim 12, wherein the attendance status includes any one of a leave application, an early leave application, a late application, an overtime application, a business trip application, and a work start time. The ranking condition determines a ranking of contacts on condition of time of day and / or requester of contact,
The contact management server reads a plurality of contacts and a ranking condition set for each registrant from the contact database based on the contact request, and reads a time zone and / or a contact at the time when the contact is requested. The contact management system according to claim 10, wherein the contact is ranked by referring to a request source with the ranking condition. 15. The contact management system according to claim 10, wherein the contact information includes at least one of an extension telephone number, an external telephone number, a mobile telephone number, and an e-mail address. The contact management server forms display data for displaying the ranked contacts,
16. The contact management system according to claim 10, wherein the display data is transmitted to a contact request source connected to the network via the network to which the contact database is connected. . The display data is display data in which a plurality of all contacts set for each registrant are rearranged in the order in which they are ranked, or a rank in which a plurality of all contacts set for each registrant are ranked is added. 17. The contact management system according to claim 16, wherein the contact management system is display data. 18. The contact management system according to claim 16, wherein the display data hides the contact when the setting of the contact is removed by the ranking. A registrant terminal that allows the registrant to check his / her attendance status and input the work items, an administrator terminal that manages the attendance status of the registrant to be managed, and an attendance management server that records and manages the attendance status of the registrant In the attendance management system, which is connected to the network so that they can communicate with each other,
The time management server,
An authentication means for performing authentication processing by comparing authentication information;
Attendance status recording means for recording the registrant's attendance status and approval result,
Attendance status transmission means for transmitting the attendance status selected from the recorded attendance status to the registrant terminal or the administrator terminal,
A contact manager that manages registrant contacts and ranks contacts based on their attendance status;
A attendance management system, comprising: display data forming means for forming display data based on the ranked contacts. The registrant terminal, authentication information input means to perform at the start of use and at the end of use of the registrant terminal,
Individual attendance status display means for displaying the attendance status of the individual registrant,
Time status input means for inputting the time status,
A time reading means for reading the time of entering and leaving the office and the time of inputting an application for attendance and attendance,
Contact registration means,
20. The attendance management system according to claim 19, further comprising: contact information display means. The administrator terminal, authentication information input means to perform at the start and end of use of the administrator terminal,
A registrant setting means for setting a registrant to be managed;
A registrant's attendance status display means for displaying the registrant's attendance status;
Approval means for selecting whether the registrant approves or rejects the application,
Contact registration means,
A contact disclosure range setting means for setting a range to display the contact information of the registrant to be managed;
20. The attendance management system according to claim 19, further comprising: contact information display means. A registrant terminal that allows the registrant to check his / her attendance status and input the work items, an administrator terminal that manages the attendance status of the registrant to be managed, and an attendance management server that records and manages the attendance status of the registrant In the attendance management system, which is connected to the network so that they can communicate with each other,
The registrant terminal, authentication information input means to perform at the start of use and at the end of use of the registrant terminal,
Individual attendance status display means for displaying the attendance status of the individual registrant,
Time status input means for inputting the time status,
A time reading means for reading the time of entering and leaving the office and the time of inputting an application for attendance and attendance,
Contact registration means,
Contact display means,
The administrator terminal, authentication information input means to perform at the start and end of use of the administrator terminal,
A registrant setting means for setting a registrant to be managed;
A registrant's attendance status display means for displaying the registrant's attendance status;
Approval means for selecting whether the registrant approves or rejects the application,
Contact registration means,
A contact disclosure range setting means for setting a range to display the contact information of the registrant to be managed;
Contact display means,
The time management server,
An authentication means for performing authentication processing by comparing authentication information;
Attendance status recording means for recording the registrant's attendance status and approval result,
Attendance status transmission means for transmitting the attendance status selected from the recorded attendance status to the registrant terminal or the administrator terminal,
A contact manager that manages registrant contacts and ranks contacts based on their attendance status;
A attendance management system, comprising: display data forming means for forming display data based on the ranked contacts. 23. The attendance management system according to claim 19, wherein the attendance management server manages a registrant's schedule as attendance status. A registrant terminal that allows the registrant to check his / her attendance status and input the work items, an administrator terminal that manages the attendance status of the registrant to be managed, and an attendance management server that records and manages the attendance status of the registrant And a contact management server, which is connected to the network so that they can communicate with each other freely.
The contact management server
A contact manager that manages registrant contacts and ranks contacts based on their attendance status;
And a display data forming means for forming display data based on the ranked contacts. The contact management system according to claim 24, wherein the attendance management server manages a registrant's schedule as attendance status.

Images