JP2004164344A - Evaluation supporting method and system capable of using the same method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To properly evaluate employees for improving the labor productivity of an enterprise. <P>SOLUTION: This evaluation supporting system 10 is constituted of a plurality of user terminals 12 and a management server 14 connected through a network 16. When data are written in a file, the user terminal 12 detects the data quantity, and transfers the detection result to the management server 14. The management server 14 stores the written data quantity for each user, and evaluates the result of the employee based on its size or frequency. <P>COPYRIGHT: (C)2004,JPO

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to an evaluation support method and an evaluation support system. The present invention particularly relates to a technique in which a server performs a predetermined evaluation based on a detection result on a terminal.
[0002]
[Prior art]
In recent years, with the prolonged economic downturn, the importance of improving labor productivity in companies has been increasing year by year. In many cases, companies are trying to revitalize by reducing costs in the “volume” part, such as reducing the scale of business or reducing personnel costs, but this often involves weakening the company. In this regard, it can be said that it is a more positive improvement measure to enhance the corporate structure by maximizing the potential of employees and improve productivity.
[0003]
On the other hand, PCs (Personal Computers) have become widespread and widely used, and in particular, with regard to occupations called white-collar jobs, the number of tasks that can be carried out without a PC is smaller. Against this background, rationalization using IT technology has been promoted in all aspects of business. The burden on servers and other infrastructure is ever-increasing, but failure management of such infrastructure is as important as human resources management.
[0004]
Here, a technique is known in which the presence or absence of a failure in an electronic device on a network is monitored by software, and the server centrally manages the failure to prevent a trouble (for example, see Non-Patent Document 1). This is another important tool for improving business efficiency.
[0005]
[Non-patent document 1]
Hewlett-Packard Japan Co., Ltd. product "hp OpenView", [online], [searched on November 1, 2002], Internet <URL: http: // www. jpn. hp. com / openview / >>
[0006]
[Problems to be solved by the invention]
Appropriate personnel evaluation of employees is indispensable for improving labor productivity. A product developer evaluates the product based on the quality of the product, and a sales staff evaluates the product based on the result such as sales. In this way, it is often the case that objective and accurate personnel evaluations are made through the evaluation of results. However, there are positions and departments, such as so-called middle managers, that do not necessarily produce direct results, such as products and results, and how to make concrete and objective evaluations is an issue. Has become. In this regard, there is a method of evaluating the progress based on self-reports, but the actual result is unknown because it seems busy and the actual load is complicated because the estimation of the work process is complicated. It can be difficult. On the other hand, there are some cases where the boss cannot properly evaluate the product despite the invisible results. Interest groups, such as companies, allocate their wealth to share their interests with all employees. Adding an accurate and objective evaluation axis for relative evaluation is important in allocating legitimate wealth.
[0007]
The present inventor has made the present invention based on the above recognition, and an object thereof is to realize efficient personnel evaluation by data processing. The invention is further directed to any of the following objects, or other objects that are understood through the description herein. That is, it is possible to realize labor evaluation by computer processing, to support personnel evaluation based on objective data, to reduce human or time labor required for personnel evaluation, and to assist in improving labor productivity through appropriate evaluation.
[0008]
[Means for Solving the Problems]
One embodiment of the present invention relates to an evaluation support method. According to this method, as an objective material used in personnel evaluation focusing on business results, a step of monitoring writing to a file suggesting the results for each of a plurality of terminals, and performing writing from a plurality of terminals. A step of acquiring a user name, a step of accumulating a write data amount acquired by monitoring for each user, a step of setting a period to be evaluated based on an instruction from an administrator, and a step of writing data in the period. The method includes a step of calculating the total amount, a step of comparing the total amount among a plurality of users, and a step of determining a relative evaluation value for each user based on the magnitude of the total amount.
[0009]
The “file indicating the result” is a document created in a company using a business program such as a word processor, spreadsheet software, authoring software, and CAD software. The “period to be evaluated” may be set to cover the entire period when there is no specific instruction from the administrator. The “write data amount” may be, for example, the amount of data stored when a new file is created and stored, or the data amount of a changed portion when a file is changed. You may. “User” is, for example, an employee.
[0010]
Here, it is not necessary to consider the quality of the result with respect to the content of the “file”. It simply uses an objective numerical value called "data volume". The inventor has empirically found that the higher the performance of an employee in a business, the larger the amount of data written to a file. The actual personnel evaluation should be comprehensively determined based on complex factors, and the final determination cannot be made only by the amount of write data. However, it is possible to recognize or predict that at least an employee with an extremely small amount of write data is an employee with relatively poor results.
[0011]
For many employees, there are few other objective parameters that are uniformly represented by numbers. It is also important to actively evaluate personnel without paying attention to concrete results, instead of relying on unfounded and ambiguous evaluations. In this way, human or time waste on both the evaluating side and the evaluated side is prevented.
[0012]
Another embodiment of the present invention relates to an evaluation support system. This system is designed to obtain, from multiple terminals, the amount of data to be written to a file that suggests the result and the name of the user who wrote the file as objective material used in personnel evaluation focusing on the result of the work. A monitoring unit, a data storage unit that classifies and accumulates the amount of write data obtained from a plurality of terminals for each user, and sets a period to be evaluated based on an instruction from an administrator, and sets a write data in the period. It is characterized by having a totaling unit for calculating the total amount and an evaluating unit for determining the relative evaluation value based on the magnitude of the total amount between a plurality of users.
[0013]
Also in this aspect, an objective evaluation value is obtained based on a specific numerical value of the write data amount. This evaluation value may be a relative evaluation in a target user group or a target period.
[0014]
As another form, the present apparatus includes both a case where it refers to one of a server and a user terminal installed on a network and a case where it refers to a system composed of a server and a user terminal connected via a network. The functional blocks of the unit, the data storage unit, the counting unit, and the evaluation unit may be provided on either the server side or the user terminal side. It may be provided in each of the server and the user terminal, and in that case, each functional block may have the same name. Each of these functions is provided in the form of a program module, and may be executed by any one or each of the server and the user terminal, or may be downloaded from the server to the user terminal upon execution.
[0015]
It should be noted that any combination of the above-described constituent elements, and those in which the constituent elements and expressions of the present invention are mutually substituted among methods, apparatuses, systems, computer programs, recording media storing computer programs, data structures, and the like, are also included. This is effective as an aspect of the present invention.
[0016]
BEST MODE FOR CARRYING OUT THE INVENTION
In the present embodiment, a “file” created by an application is regarded as one result in business. Then, monitoring the writing of data to the file and detecting the amount of data allows the performance of each employee to be known. Although it is difficult to perform a rigorous personnel evaluation based on the amount of write data, it is empirical that employees with high performance have a relatively large amount of write data and employees with a low performance have a small amount of write data. It is a fact. It is clear that employees with at least extremely low output than others have not produced any results.
[0017]
In order to improve the accuracy of the evaluation by the above-mentioned index, not only a simple write data amount but also information such as a writing frequency and a writing interval are taken into consideration. In addition, all factors related to the business environment are taken into account after evaluation. As described above, the present system focuses attention on elements that are objectively expressed by numerical values, determines relative evaluation values, and contributes to the efficiency of final personnel evaluation and the improvement of accuracy of evaluation.
[0018]
FIG. 1 shows a basic configuration of the evaluation support system according to the embodiment. The evaluation support system 10 includes a plurality of user terminals 12 connected via a network 16 and a management server 14. The management server 14 may have a configuration including a file server, and the user terminal 12 may have a configuration including a personal computer or a file server and client software installed therein.
[0019]
Each of the management server 14 and the user terminal 12 can be realized by hardware and other elements such as a CPU of the computer, and can be realized by software by a program having a data transmission / reception function and a data management function. 2 and 3 described below illustrate functional blocks realized by their cooperation. Therefore, these functional blocks can be realized in various forms by a combination of hardware and software.
[0020]
FIG. 2 is a functional block diagram illustrating a configuration of the user terminal. The user terminal 12 mainly includes a user process processing unit 20, a system processing unit 40, and a file storage unit 58. The file storage unit 58 is realized by an auxiliary storage device such as a hard disk. The system processing unit 40 is realized by, for example, an OS (operation system). The user process processing unit 20 is realized by, for example, application software (hereinafter, referred to as “application”) executed on the OS.
[0021]
The user process processing unit 20 includes a write monitoring unit 22 that monitors data writing to a file created as a product by a user who is an employee, and a system processing unit 40 that performs various processes to be implemented by the application. Has an application execution unit 30 that is executed in cooperation with the application. The write monitoring unit 22 includes a write detection unit 24, a write amount management unit 26, and a transfer processing unit 28.
[0022]
The write detection unit 24 detects data writing to the file storage unit 58 and detects whether the data writing is data writing to a file by a specified specific application. The main application is a program frequently used in business, such as a word processor, for example. One application is treated as one process in the system processing unit 40, and a process name for distinguishing it from other processes is given. The write detection unit 24 identifies a specific application specified in advance by a process name. The process name may be an application file name such as “xyzword.exe”, for example. Whether an accurate process name can be obtained actually depends on the specifications of the OS, but the process name may be obtained without going through the function of the OS. For example, the application used to create the file may be estimated based on the extension added to the end of the stored file name, and the application name may be treated as the process name.
[0023]
The writing amount management unit 26 detects the writing data amount when data writing by a specific application is detected, and accumulates the data amount. The stored contents include, for example, the amount of write data, the latest write date and time, the process name of the application, the number of times of writing, and the like. The transfer processing unit 28 transfers information such as the accumulated write data amount to the management server 14 together with the user name. The transfer timing may be a timing triggered by an end instruction for the entire user terminal 12.
[0024]
The write monitoring unit 22 may be realized in the form of one independent application. In that case, it may be realized in the form of resident software that starts simultaneously with the start of the user terminal 12 and ends when the user terminal 12 ends.
[0025]
The application execution unit 30 includes a user interface 32 that processes data input / output with the user, a file creation unit 34 that processes creation of a file based on a user's instruction, and a file storage unit that stores the file created by the user. And a storage processing unit 36 for performing processing for storing the data in the storage unit 58. When there is a change in the file contents, the save processing unit 36 overwrites and saves the file. The application execution unit 30 may be realized in the form of an independent application such as a word processor.
[0026]
The system processing unit 40 includes a core processing unit 42 and an input / output management unit 50. The core processing unit 42 treats an application being executed by the application execution unit 30 as a process. The process management unit 44 manages a process name for identifying each process. The core processing unit 42 may be realized in the form of a kernel that manages a process execution schedule and memory allocation to a process.
[0027]
The event processing unit 46 executes an event issued from each process to the system processing unit 40, for example, a control command such as a data write command or a data read command. The input / output management unit 50 includes a device control unit 52, a file system control unit 54, and a network control unit 56 for controlling the operation of specific hardware. The device control unit 52 controls an operation of detecting input data in an input device such as a mouse or a keyboard. The file system control unit 54 controls a data read operation or a write operation on a recording medium such as an auxiliary storage device built in the user terminal 12. The network control unit 56 controls a data transmission / reception operation via the network 16.
[0028]
FIG. 3 is a functional block diagram illustrating the configuration of the management server. The main user of the management server 14 is assumed to be an administrator of the entire evaluation support system 10 or an administrator in charge of monitoring the write data amount of each employee. The management server 14 includes a write monitoring unit 61, a data storage unit 62, a counting unit 68, an evaluation unit 74, a personnel data management unit 84, a search processing unit 90, an input / output unit 96, and a communication unit 60. Each unit transmits and receives various data via the communication unit 60.
[0029]
The write monitoring unit 61 acquires information such as the amount of write data, the user name, the latest write date and time, the number of writes, and the process name from the plurality of user terminals 12 via the network 16 and sends the information to the data storage unit 62.
[0030]
The data storage unit 62 includes a classification processing unit 64 that classifies information received from the write monitoring unit 61 for each user, and a data amount storage unit that accumulates the amount of write data in association with information such as a process name according to the classification. 66.
[0031]
The tallying unit 68 includes a period setting unit 70 that sets a period to be evaluated based on an instruction from the administrator, and a cumulative calculation unit 72 that calculates the total amount of write data during that period. For example, the administrator sets a period in a unit such as a past week, a past month, or a past year. The administrator's instruction is received from an input / output unit 96 described later. The cumulative total of the write data amount may be an absolute amount indicating the data amount by a specific numerical value, or a relative amount expressed by an approximate value such as large, medium or small, or a grade.
[0032]
Based on the amount of write data and the write date and time stored in the data amount storage unit 66, the cumulative calculation unit 72 determines the frequency of data writing, the variation in the amount of write data, and the tendency of the change in the amount of write data. Calculate by name. The cumulative calculation unit 72 may calculate the cumulative total of the write data amount for each process.
[0033]
The evaluation unit 74 includes: an extraction unit 78 that extracts the total from the aggregation unit 68 for the employees to be evaluated; a determination unit 80 that determines the relative evaluation value based on the magnitude of the total among the plurality of employees; It has a sort processing unit 76 for sorting information on a plurality of employees based on the evaluation value, and a notification unit 82 for notifying an employee or a manager of a message based on the relative evaluation value.
[0034]
The extraction unit 78 may recognize a group in which a plurality of employees are divided according to their work, and extract only employees in a specific group as evaluation targets. For example, they may be grouped according to department, position, work area, and the like. In this case, the determination unit 80 determines a relative evaluation value by comparing employees in a specific group. For example, even if the evaluation is low for the entire employee, the evaluation may be relatively high within a specific group. That is, there may be an absolute difference in the write data amount depending on the department or region, and such a difference is absorbed by performing a relative evaluation for each group.
[0035]
The deciding unit 80 sets, as a relative evaluation value, a value indicating that a user whose cumulative write data amount is less than the reference value is an employee with relatively poor results. Although it is difficult to make an absolute personnel evaluation based only on the difference in the amount of write data, it can be estimated that at least employees with poor results are less in the amount of write data than other employees. Therefore, if there is an employee with an extremely small amount of write data, it can be judged that the result is poor and the probability is high.
[0036]
The determination unit 80 may determine the relative evaluation value in consideration of the type of the process. For example, the degree of influence on the evaluation value for each process may be adjusted by weighting such that the amount of writing by the word processor is more important than the amount of writing by electronic mail. Such settings may be determined for each department.
[0037]
The notification unit 82 notifies the manager when the relative evaluation value falls below the reference value or when the relative evaluation value decreases by a certain value or more, and notifies the employee of a message for improvement. The “reference value” here may be a threshold value such as “evaluation value is less than 5000” or a value indicating a variation such as “evaluation value decreases by 1000”. It may be a value indicating a relative reference, such as “the evaluation value is within the lower 10%”.
[0038]
The content of the notification to the manager may be an aggregate report for each employee in units of one day, one week, one month, one year, or the like, or, for example, “the evaluation value has decreased to nearly 5000. May be a list of "working employees." The content of the notification to the employee may be a content that encourages the employee whose evaluation value continues to decrease, or a content that praise the employee who continues to improve the evaluation value. The conditions for generating a notification may vary from employee to employee or group of employees.
[0039]
The personnel data management unit 84 is a personnel data storage unit that holds personnel data including at least any one of the following information: 86, and a correction processing unit 88 for correcting an element included in the personnel data based on an instruction from the manager. The correction history is stored in the personnel data storage unit 86.
[0040]
The search processing unit 90 defines an employee extraction rule using a combination of elements included in the personnel data specified by the administrator as a search key, and an evaluation target based on the extraction rule. A narrowing-down processing unit 94 for narrowing down employees. For example, an extraction condition such as “an employee whose department is a sales department” or “an employee whose family structure is three or more” may be defined in a rule.
[0041]
The definition setting unit 92 may define an extraction rule by adding a weight to each element in a combination of elements included in the personnel data. For example, if the difference between departments has a greater effect on the amount of write data than the difference between job titles, the weight for “post” may be reduced and the weight for “department” may be increased. Thus, by giving the conditions light weight, it is possible to give a priority to the extraction result.
[0042]
The definition setting unit 92 may define an extraction rule by adding a weight according to the content of correction of an element included in the personnel data. For example, paying attention to the correction related to “family composition” and “post”, weighting the condition of “employee with increased family composition” and the condition of “employee whose post is promoted” is increased.
[0043]
The input / output unit 96 includes an instruction receiving unit 98 that obtains an instruction from the administrator, and a display unit 99 that displays a result of evaluation by the evaluation unit 74 on a monitor screen.
[0044]
FIG. 4 shows a table of information detected, managed, and transferred by the write monitoring unit in the user terminal. In the local management table 100, detection results from the start to the end of the operation of the user terminal 12 are cumulatively recorded. Normally, results for one day are recorded from the start time to the end time.
[0045]
The user name column 102 stores the user name of the user terminal 12, and the process name column 104 stores the process name indicating the name of the application used or used on that day. In the write data amount column 108, the total of the write data amount by the process on that day is stored, and in the latest write date column 110, the date and time of the last write by the process is stored. The number of times of writing column 112 stores the number of times of writing by the process on that day. The information in the local management table 100 is transferred to the management server 14 by the transfer processing unit 28.
[0046]
FIG. 5 shows a table in which the amount of write data for each user name managed by the management server is stored. The server management table 120 is a table of information that the writing monitoring unit 61 acquires from a plurality of user terminals 12 and that the data saving unit 62 saves.
[0047]
The user name column 122 stores the user name, and the process name column 124 stores the process name of the application used by the employee on that day. The latest writing date column 126 stores the latest writing date and time for each process for each user name. In the write data amount column 128, the total write data amount for each process of the day is stored for each user name. The write count column 130 stores the write count for each process on that day for each user name.
[0048]
FIG. 6 shows the result of sorting information such as personnel data and detection results in the order of relative evaluation values. The output table 140 is displayed on the screen by the display unit 99. The employee ID column 142, the user name column 144, the department column 146, the post column 148, the region column 150, and the family composition column 152 include an identification number of each employee, a user name, a department name, a post name, an area, The number of family members is stored.
[0049]
The write data amount column 154 stores an average write data amount (A) of each employee per day. The writing frequency column 156 stores the average number of writing times (B) per day for each employee. The latest writing date and time column 158 stores the latest writing date and time (C) for each employee. The evaluation value column 160 stores the relative evaluation value (D) of each employee. Here, the relative evaluation value is obtained by D = (A × 1) + (B × 10) + (C × 0.1), but the administrator adjusts the magnitude of the weight given to A, B, and C. Then, the obtained evaluation value also fluctuates. It is up to the administrator to determine what weighting to apply, and the weighting may be determined according to individual circumstances such as the type of job.
[0050]
In the output table 140, the information of each employee is sorted based on the relative evaluation value stored in the evaluation value column 160. An employee whose relative evaluation value is less than 5000, for example, has an extremely small amount of writing data and writing frequency as compared with other employees, and a long time has elapsed since the last writing. You can see that In this way, it is possible to extract employees with clearly lower performance based on the objective fact of writing data. In addition, since data can be analyzed in a well-balanced manner from a plurality of angles, such as frequency and time interval, rather than focusing solely on the data amount, it is easy to improve the objectivity of the result.
[0051]
The process of processing based on the above configuration will be described below.
FIG. 7 is a flowchart showing a process of monitoring writing by the user terminal and transferring the write data amount to the management server. The following flow is realized mainly by client software running on the user terminal 12. The monitoring by the write monitoring unit 22 is started at the start of operation when the user terminal 12 is started (S10), and when the write detection unit 24 detects a write event (S12Y), the process of the process that issued the write event A name is detected (S14). When the process corresponds to the target application (S16Y), the write data amount of the process is accumulated (S18). The processes of S12 to S18 are repeated until a preset transfer timing is reached (S20N), and when the transfer timing comes (S20Y), information such as the accumulated write data amount and the latest write date and time is displayed together with the user name. The data is transferred to the management server 14 (S22). The processing of S12 to S22 is repeated until the above monitoring is completed (S26N). For example, the monitoring ends when the user terminal 12 is turned off (S26Y).
[0052]
FIG. 8 is a flowchart illustrating a process of determining an evaluation value by the management server. The following flow is realized mainly by server software running on the management server 14. First, the administrator specifies an evaluation target period as necessary (S26), and specifies any group as an evaluation target (S28). The totalizing unit 68 totalizes the amount of write data for each of the specified groups in the specified period for each user name (S30), and the evaluation unit 74 determines the relative evaluation value based on the total (S32). The information of each employee is sorted based on the determined relative evaluation value (S34), and the obtained table of FIG. 6 is output (S36).
[0053]
Here, in order to further analyze, the present inventor considered narrowing down employees to be evaluated by various conditions. When the administrator who sees the output evaluation result thinks that the result should be judged from another angle (S38Y), the narrowing down based on the rule definition is executed (S40). A notification corresponding to the output evaluation result, for example, a notification requesting improvement is transmitted to an employee determined to have relatively poor results (S42). The employees to be notified are narrowed down based on an absolute criterion such as “the evaluation value is 5000 or less” or a relative criterion such as “the evaluation value is lower 10%”. Further, the administrator may be notified that such a notification has been made or a management report.
[0054]
FIG. 9 is a flowchart showing a subroutine for narrowing down based on the rule definition. In S40, the administrator defines a rule for narrowing down (S50). In the definition of the rule, the specification of the evaluation target period and the setting of the group may be reviewed. The employees to be evaluated are narrowed down based on the rule, and the relative evaluation value is determined again (S52). The information of each employee is sorted based on the relative evaluation value (S53), and the obtained table of FIG. 6 is output again (S54). When the administrator who sees the result of the re-evaluation determines that the defined rule needs to be reviewed (S55Y), the administrator adjusts the rule (S56), and narrows down the evaluation target and executes the re-evaluation again. (S52). The administrator repeats the process of defining, narrowing down, and evaluating rules until a satisfactory result is obtained.
[0055]
The present invention has been described based on the embodiments. This embodiment is an exemplification, and it will be understood by those skilled in the art that various modifications can be made to the combination of each component and each processing process, and that such modifications are also within the scope of the present invention. Hereinafter, modified examples will be described.
[0056]
In the embodiment, the evaluation value is determined based on the amount of data written to the file, but in a modified example, the evaluation value may be determined based on the amount of read data. Further, the evaluation value may be determined based on both the write data amount and the read data amount.
[0057]
In the embodiment, the file is stored in the file storage unit 58 included in the user terminal 12, and the data is written. In a modified example, a file may be stored in an auxiliary storage device on the management server 14 and data may be written. In this case, the data writing may be monitored by the writing monitoring unit 22 of the user terminal 12 or the writing monitoring unit 61 of the management server 14 as in the above embodiment.
[0058]
In the embodiment, the transfer processing unit 28 of the user terminal 12 transfers the user name to the management server 14, and the management server 14 manages the user name. The management server 14 in the modified example may acquire the user name by another method. For example, the user name may be extracted from the creator information of the file recorded in the stored file. For example, the IP address of the user terminal 12 may be detected and treated as a user name. If the IP address is fixedly assigned to each employee in advance, a correspondence table between the user name and the IP address is referred to. Thus, the IP address may be converted into a user name. For example, when each employee saves a file in the management server 14, if an individual saving folder is set for each employee as a saving destination, the user name may be calculated from the folder name.
[0059]
In the embodiment, the configuration is such that the write data amount is transferred from the user terminal 12 to the management server 14 at the end of work. That is, the transfer timing is once a day, and the write data amount is based on the accumulation for one day. In a modified example, the transfer processing unit 28 may transfer the data at a timing of once a week, for example, or may transfer the data several times a day at a predetermined time interval. The transfer cycle, that is, the period for storing the write data amount, may be settable by the administrator. If the transfer exceptionally fails at a predetermined transfer timing, the transfer processing unit 28 may restart the transfer at the next transfer possible timing, for example, at the start of the next day.
[0060]
【The invention's effect】
According to the present invention, it is possible to support personnel evaluation based on objective information.
[Brief description of the drawings]
FIG. 1 is a diagram showing a basic configuration of an evaluation support system according to an embodiment.
FIG. 2 is a functional block diagram showing a configuration of a user terminal according to the embodiment.
FIG. 3 is a functional block diagram showing a configuration of a management server according to the embodiment.
FIG. 4 is a diagram showing a table of information detected, managed, and transferred by a write monitoring unit in a user terminal.
FIG. 5 is a diagram showing a table in which a write data amount for each user managed by the management server is stored.
FIG. 6 is a diagram showing a result of sorting information such as personnel data and detection results in the order of relative evaluation values.
FIG. 7 is a flowchart showing a process of monitoring writing by a user terminal and storing a write data amount in a management server.
FIG. 8 is a flowchart showing a process of determining an evaluation value by a management server.
FIG. 9 is a flowchart illustrating a subroutine for narrowing down based on a rule definition.
[Explanation of symbols]
Reference Signs List 10 evaluation support system, 12 user terminal, 14 management server, 22 writing monitoring unit, 30 application execution unit, 62 data storage unit, 68 totaling unit, 74 evaluation unit, 86 personnel data storage unit, 90 search processing unit.

Claims (11)

Monitoring the writing to a file suggesting the result for each of the plurality of terminals, as objective material used for personnel evaluation focusing on the result of the work,
Acquiring a user name for performing the writing from the plurality of terminals;
Accumulating a write data amount obtained by the monitoring for each user;
Setting a period to be evaluated based on instructions from the administrator;
Calculating a total of the write data amount in the period;
Comparing the cumulative total among a plurality of users;
Determining a relative evaluation value for each user based on the magnitude of the total,
An evaluation support method, comprising: A write monitoring unit that obtains, from a plurality of terminals, an amount of data to be written to a file suggesting the result and a user name that has performed the writing, as objective materials used for personnel evaluation focusing on the result of the work;
A data storage unit that classifies and stores the amount of write data obtained from the plurality of terminals for each user,
A tally unit that sets a period to be evaluated based on an instruction from the administrator, and calculates a total of the write data amount in that period;
An evaluation unit that determines a relative evaluation value based on the magnitude of the total among a plurality of users,
An evaluation support system comprising: 3. The relative evaluation value according to claim 2, wherein the evaluation unit sets, as the relative evaluation value, a value indicating that the user who has a relatively poor result is a user whose cumulative amount of the write data is less than a reference value. Evaluation support system. The tallying unit calculates, based on the amount of write data stored in the data storage unit, a frequency of data writing, a variation in the amount of write data, a latest write date and time, and a tendency of a change in the amount of write data for each user. Output,
The evaluation unit may determine the relative evaluation value in consideration of any one of a frequency of the data writing, a variation in a writing data amount, a latest writing date / time, and a tendency of a change in the writing data amount. The evaluation support system according to claim 2 or 3, wherein: The method according to claim 2, wherein the evaluation unit recognizes a group in which the plurality of users are divided according to their work, and determines the relative evaluation value by comparing the users in the group. 4. 4. The evaluation support system according to any one of 4. The write monitoring unit acquires, from the plurality of terminals, application software names used for writing to the file,
The data storage unit stores the write data amount in association with the application software name for each user,
The tallying unit calculates a total of the write data amount for each application software,
The evaluation support system according to claim 2, wherein the evaluation unit determines the relative evaluation value in consideration of a type of application software. A personnel data storage unit that retains personnel data including at least any one of a department, a position, a remuneration, a work situation, a family structure, an address, an evaluation result, and a salary result of each user,
A search processing unit that defines a user extraction rule using a combination of elements included in the personnel data specified by the administrator as a search key, and narrows down users to be evaluated based on the extraction rule. And
7. The evaluation support system according to claim 2, wherein the evaluation unit determines the relative evaluation value for the narrowed-down user. The evaluation support system according to claim 7, wherein the search processing unit defines the extraction rule by adding a weight to each element in the combination of the elements. The personnel data storage unit further holds a correction history for elements included in the personnel data,
The evaluation support system according to claim 8, wherein the search processing unit defines the extraction rule by adding a weight according to the content of correction of an element included in the personnel data. When the relative evaluation value falls below a reference value or when the relative evaluation value decreases by a certain value or more, the evaluation unit notifies the administrator of the fact and notifies the user of a message requesting improvement. The evaluation support system according to any one of claims 2 to 9, wherein: A step of monitoring writing to a file as the result for each of a plurality of terminals as objective material used for personnel evaluation focusing on the result of the work,
Acquiring a user name for performing the writing from the plurality of terminals;
Accumulating a write data amount obtained by the monitoring for each user;
Setting a period to be evaluated based on instructions from the administrator;
Calculating a total of the write data amount in the period;
Comparing the cumulative total among a plurality of users;
Determining a relative evaluation value for each user based on the magnitude of the total,
A computer program for causing a computer to execute the following.

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