JP2004038538A - Device, and method for managing progress, and computer program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a mechanism which is capable of grasping progress of work of a worker effectively and is suitable when a plurality of workers concurrently perform work consisting of the same process at different places. <P>SOLUTION: A reception processing part 107 receives progress information transmitted from each worker having a portable terminal 5, and a progress information processing part 108 presents the received the progress information on each worker to a management center device 3 which manages the progress via a Web server 2 by displaying the received information as a list on a Web page. <P>COPYRIGHT: (C)2004,JPO

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a technique for managing the progress of a worker's work, and more particularly to a technique suitable for managing the progress of a task performed in the same process at a plurality of locations in parallel.
[0002]
[Prior art]
2. Description of the Related Art Conventionally, for example, when a plurality of branches of a financial institution perform construction of an automatic teller machine at the same time, a worker has been dispatched to each branch where the terminal is installed to carry out the work.
The progress of the work at each branch is reported by each dispatched worker directly to the center to report the progress, and the center manager who receives the call manually makes a paper report based on this report. Or by writing the progress on a predetermined board.
[0003]
[Problems to be solved by the invention]
However, in the conventional management of the progress status by telephone, it is necessary to keep a number of operators on the center side for responding to a telephone call from an operator, so that the management cost is extremely high and the efficiency is low.
In particular, when the same process is performed at each branch in parallel, the completion report of each work is concentrated at a certain time, so that not only can the center respond, but also the report is concentrated as a worker. However, there was a problem that the work report could not be efficiently made.
[0004]
In addition, it is difficult to grasp the progress of work at all branches, even if the progress of work from each worker can be grasped by the progress report from each worker.
Therefore, for example, in the construction of a terminal of a financial institution, etc., when it is desired to perform a test at once after keeping the work progress status of all branches to a certain state (for example, when performing a test after installing a certain program), etc. Needs to keep track of which branches are working and how far they are going.However, with conventional telephone progress management, it is possible to keep track of There was a problem that it was difficult.
[0005]
The present invention has been made in view of the above-described problems and the like, and is a mechanism capable of efficiently grasping the progress of work performed by a worker. It is an object of the present invention to provide a mechanism suitable for performing at different places in parallel.
[0006]
[Means for Solving the Problems]
In order to solve the above problems, a progress management device according to an aspect of the present invention is a device for managing a progress when an operator performs a task, and includes a mobile terminal held by the operator. A receiving unit for receiving progress information indicating a progress status of the notified work; and a progress information processing unit for displaying a list of the received progress information of each worker and providing the received progress information to a manager managing the progress status. It is characterized by the following.
[0007]
The progress information processing means may graph the progress of the worker and display the progress.
[0008]
In addition, the progress information processing means may display a portion where the work is completed and a portion where the work is not completed in a different manner as a graph.
[0009]
Further, the progress information processing means may display the degree of progress of the worker side by side for each process of the same work.
[0010]
Report processing means for notifying the worker's mobile terminal of a message requesting a report of progress information at regular time intervals may be further provided.
[0011]
The progress information may include at least one of information on a completed task or information on a task that is expected to be delayed.
[0012]
Well-known information to the worker, well-known information processing means for receiving a designation input of the worker to be well-known, and web processing means for posting the received well-known information on a predetermined Web page. The processing means may transmit the address information of the Web page posted by the Web page processing means to the mobile terminal of the designated worker.
[0013]
Further, the mobile terminal may be configured to be connectable to the Internet, and the receiving unit may receive registration of the progress on a predetermined Web page.
[0014]
A progress information management method according to one aspect of the present invention is a method for managing, by a computer, a progress status when an operator performs an operation, the operation transmitted from a mobile terminal held by the operator. And a process of displaying a list of the received progress information of each worker to the manager who manages the progress status, and providing the list to the manager who manages the progress status.
[0015]
A computer program according to one aspect of the present invention is a computer program for causing a computer to function as an apparatus for managing the progress of a task performed by an operator. A process of receiving progress information indicating the progress of the work transmitted from the mobile terminal to be held, and a process of listing and providing the received progress information of each worker to an administrator who manages the progress. Is executed.
[0016]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, with reference to the drawings, an embodiment in which a progress information management device and a computer program according to the present invention are applied to a system for managing the progress of workers who work on terminals at branches of a plurality of financial institutions as an example. The form will be described.
FIG. 1 shows an overall configuration diagram of a system according to the present embodiment.
In FIG. 1, a system according to the present embodiment includes a server 1, a management center device 3 configured to be connectable to the server 1 via the Internet 2, and a mobile phone center 4, and a mobile phone center 4 and a mobile phone. It is composed of a mobile telephone terminal 5 that can be connected via a network.
[0017]
The management center device 3 is a computer used by an administrator who manages the progress information of the worker.
The management center device 3 is configured to be connectable to the Internet by a predetermined browser or the like, and can access a predetermined Web page.
[0018]
The mobile phone center 4 is a center of a mobile phone carrier. The mobile phone center 4 is connected to input means such as a display and a keyboard so that information can be input and output to and from the management center device 3. The mobile phone network configured by the computer 1 is managed, and the mobile phone terminal 5 can be connected to the Internet 2.
[0019]
The mobile phone terminal 5 is a terminal held by a worker who works at each branch of the financial institution. The mobile phone terminal 5 communicates with a manager of the management center via a mobile phone network provided by the mobile phone center 4 and accesses a Web page provided by the server 1 via the mobile phone network and the Internet 2. It is configured to be able to.
In the present embodiment, the mobile phone terminal 5 is used. Alternatively, for example, a PDA (Personal Digital Assistance) or a portable personal computer may be used as a terminal held by the worker.
[0020]
The server 1 is a server that manages the progress of a worker's work, and constitutes a progress management device according to the present invention.
The server 1 is composed of a computer, and includes a CPU (Central Processing Unit), a computer program executed by the CPU, a RAM for storing computer programs and the like, an internal memory such as a ROM, and an external storage device such as a hard disk drive. The functional block shown in FIG.
The functional blocks shown in FIG. 1 include a construction basic information table 101, a trouble table 102, a worker information storage unit 103, a well-known information storage unit 104, a manager information storage unit 105, a Web information creation unit 106, a reception processing unit 107, It comprises a progress information processing unit 108, a report processing unit 109, and a well-known information processing unit 110.
[0021]
The construction basic information table 101 is a storage unit that stores information related to construction to be managed.
The construction basic information table 101 can store basic construction information and item information for each process corresponding to each piece of basic information.
The basic information includes, for example, a construction code, a construction name, a base code, a base name, and an implementation date, as shown in FIG. The construction code is assigned to each construction, is identification information for identifying each construction, and the construction name is the name of each construction. The base code is identification information indicating the base of the construction, and the base name indicates the name of the base. The implementation date indicates the date of the construction.
The item information includes, for example, an item number (No.), a work item name, a planned time, a planned number, a delay estimate, a delay estimate number, and a work flag, as shown in FIG. The item number is a number for identifying each item, and the work item name is a name representing the content of the work. The planned time is the scheduled time for performing the work, and the planned number indicates the number of terminals of the financial institution that is the target of the work. The expected delay indicates expected information on whether or not the work is likely to be delayed from the operator, and the expected number indicates the number of terminals expected to be delayed. The work flag is a flag indicating whether each work item has been completed.
[0022]
The trouble table 102 is a storage unit for storing trouble information generated during construction.
In the trouble table 102, as shown in FIG. 3, an ID for identifying each trouble information, a construction code, a base code, a work code representing the work, an occurrence time, a recovery time, and a response indicating whether or not the trouble has been dealt with. Information, a device name, a corresponding operator, a trouble situation, cause information indicating a cause of the trouble, a trouble classification, a recovery expected time, and a recovery time can be stored.
[0023]
The worker information storage unit 103 is a storage unit for storing information on workers who actually perform work on site.
As shown in FIG. 4, the worker information storage unit 103 stores a worker code for identifying a worker, a construction code, a group code indicating a group to which the worker belongs, A telephone number and a mail address can be stored.
[0024]
The well-known information storage unit 104 is a storage unit that stores information to be widely known from the manager to the worker.
The well-known information storage unit 104 stores an ID for identifying well-known information, a construction code of a work to be well-known, a store code, a store name, a worker code of a worker to be well-known, a creation date and time, Status information indicating whether or not the user has viewed the well-known clause, and a well-known document file can be stored.
[0025]
The administrator information storage unit 105 is a storage unit that stores information about the administrator. The administrator information storage unit 105 can store identification information of the administrator, a name, a password for authenticating the administrator, and the like.
[0026]
The Web information creation unit 106 performs a process of creating a predetermined Web page.
The Web information creation unit 106 can convert the construction progress information into HTML according to a predetermined Web page form and provide the progress information on the Web page.
In addition, the Web information creation unit 106 can provide, on the Web page, an input form for the operator to input a progress status or the like on the Web page.
[0027]
The reception processing unit 107 receives an input of progress information from a worker, and performs a process of storing the input in the basic construction information table 101.
Further, the reception processing unit 107 performs processing for receiving registration of trouble information from the administrator and storing the received trouble information in the trouble table 102.
[0028]
The progress information processing unit 108 performs a process of displaying the received progress information of each worker as a list on a Web page for the administrator and providing the list.
The progress information of the worker is displayed by the progress information processing unit 108, which displays the progress of each worker in a graph and displays the list, and also displays a portion where the work is completed, a portion where the work is not completed, a portion where there is a possibility of delay, and the like. Can be graphed in a different manner and displayed on a Web page for an administrator. The different aspect may be, for example, a different color or a different shape.
In addition, the progress information processing unit 108 can display the progress status of the worker who is performing the same process in a row according to each process.
[0029]
The report processing unit 109 periodically notifies the worker's mobile phone terminal 5 of a message requesting a progress report. For example, when the report processing unit 109 notifies a message requesting to report the work progress status by e-mail, and when the worker replies to register the progress information, the report processing unit 109 transmits the message on a predetermined Web page. An input screen may be accessed to input progress information.
[0030]
The well-known information processing unit 110 can receive registration of well-known information from the manager to the worker, and notify the mobile phone terminal 5 of the registration by electronic mail or the like.
When notifying the well-known information, the well-known information processing unit 110 may allow the administrator to specify a worker to be well-known, and notify the well-known information only to the designated worker.
When notifying the well-known information, the well-known information processing unit 110 may not only directly transmit the well-known information by e-mail but also notify the address information (URL) of a Web page on which the well-known information is posted. .
[0031]
Next, an embodiment of a progress management method according to the present invention will be described.
In the present embodiment, it is assumed that basic information and item information of each construction and the construction performed for each base are registered in the construction basic information table 101 by an administrator of the management center in advance.
First, processing for registering progress information in response to a request from the worker will be described with reference to FIG.
In FIG. 5, when the worker accesses the server 1 using the mobile phone terminal 5, the reception processing unit 107 displays a login screen and requests input of a construction code and a base code (S101).
When the worker inputs the construction code and the base code in response to the request, the reception processing unit 107 accepts them and refers to the basic construction information table 101 to determine whether the input construction code and base code are correct (S102). ).
If the result of the determination is incorrect, a message to that effect is sent to the operator and the process is terminated.
[0032]
If the result of the determination is correct, the reception processing unit 107 refers to the construction basic information table 101 and displays the work item registered in association with the construction code and the base code as shown in FIG. Then, the operator requests a selection of a work item for registering information such as work completion or the like (S103).
[0033]
When the worker selects a work item in response to the request, the progress information processing unit 108 displays an input form as shown in FIG. 7, and requests the worker to input progress information (S104).
As the progress information to be input at this time, for example, the report time, the number of reports, or the like may be input, or when the work is expected to be delayed, the expected delay number, the expected delay time, or the like may be input. Good.
When the operator completes the input in response to the request and presses the work completion button, the progress information processing unit 108 receives the registration information such as the work completion information, and based on the received information, the progress status of the construction basic information table 101 Are updated (S105), and the process ends.
[0034]
Next, a process when the server 1 periodically requests a report from the worker will be described with reference to FIG.
In FIG. 8, the report processing unit 109 transmits a periodic report request message as shown in FIG. 9 to the worker's mobile phone terminal 5 by e-mail or the like at a predetermined timing (S201). Then, it is determined whether or not a response to the effect that a periodic report is to be made is made (S202).
As a result of the determination, when the operator selects “No” in FIG. 9 and replies that the periodic report is not to be performed, the report processing unit 109 ends the process and waits for the next periodic report time.
[0035]
When the operator selects “Yes” in FIG. 9 in response to this request, the progress information processing unit 108 requests the input of the number of currently completed units and the expected delay time as shown in FIG. 10 (S203).
When the operator inputs the currently completed number and the expected delay time as needed and presses the number report button in response to the request, the progress information processing unit 108 receives the input progress information, and receives the received progress information. The progress of the construction basic information table 101 is updated based on the original information (S204), and the process ends.
[0036]
Next, processing of the server 1 when the manager checks the progress of the construction will be described with reference to FIG.
In FIG. 11, when the administrator accesses a Web page for managing the progress using the management center device 3, the reception processing unit 107 sets the construction code of the construction for which the manager displays the progress, and the manager Is required (S301).
When the administrator inputs the construction code and the password based on the request, the reception processing unit 107 refers to the administrator information storage unit 105 and determines whether the input password is correct (S302).
If the result of the determination is that the password is incorrect, a message to that effect is displayed and the process is terminated.
[0037]
If the password is correct as a result of the determination, the progress information processing unit 108 refers to the construction basic information table 101 and the trouble table 102 to acquire progress information and trouble information corresponding to the designated construction code ( S303).
Then, the progress information processing unit 108 converts the obtained information into a graph based on the obtained information (S304), and the Web page information creating unit 106 converts the information into an HTML format, thereby obtaining a Web page for the administrator. (S305).
At this time, as shown in FIG. 12, the progress information processing unit 108 displays the progress status of each worker as a bar graph and displays the list, and displays the process (eg, 1001a, 1006a in the figure) in blue. If the process is not completed or a trouble has occurred (for example, 1006b in the figure) is red, and if the expected delay is reported (for example, 1001b and 1005 in the figure), the process is purple. As described above, the graphs are displayed in different modes. In addition, the progress information processing unit 108 displays the progress of the worker who is performing the same process in association with each process such as a report on entry into the store, completion of loading of the device, etc. Can be displayed side by side.
[0038]
In this state, the progress information processing unit 108 determines whether the administrator has pressed a button for numerical data display (progress status 2 in the figure) or a logoff button (S306).
If the result of determination is that the administrator has pressed the logoff button, the progress information processing unit 108 ends the process.
[0039]
If the administrator selects the numerical display as a result of the determination, the progress information processing unit 108 displays the progress status as numerical data as shown in FIG. 13 (S307). The process ends when the logoff button is pressed.
[0040]
Next, a process when the administrator notifies the worker of the well-known information will be described with reference to FIG.
In FIG. 14, when the registration of the well-known information is first requested by the administrator, the well-known information processing unit 110 displays the well-known information registration screen and requests the registration or selection of the well-known information as shown in FIG. 15 ( S401).
For registration of the well-known information, as shown in FIG. 15, registration of a newly-known document may be accepted from a new well-known sentence registration area 2001, or a registered well-known sentence list 2002 stored in the well-known information storage unit 104. A desired document may be selected from.
[0041]
When a well-known document is registered or selected by the administrator, the well-known information processing unit 110 displays well-known contents as shown in FIG. 16 and requests selection of a transmission destination (S402).
For example, as shown in FIG. 16, the well-known information processing unit 110 checks whether or not the destination store name, address, and worker confirmed the message for each construction code and each base code, as shown in FIG. The state to be displayed may be displayed, and the transmission state may be selected by checking the transmission check box 2003.
[0042]
When the selection of the transmission destination is completed and the simultaneous transmission button 2004 is pressed, the web information creation unit 106 performs HTML conversion on the well-known information and publishes the well-known information on a predetermined web page (S403).
As shown in FIG. 17, the well-known information processing unit 110 sends a message indicating that there is known information to the designated worker by e-mail and a URL of a Web page on which the message is posted, Is notified (S404).
The worker who has been notified of the well-known information can view the well-known information by accessing the designated URL. When the worker accesses the Web page, the well-known information processing unit 110 stores the well-known information in the well-known information storage unit 104. The status (state) is changed to read (S405), and the process ends.
[0043]
Next, reception of trouble information will be described with reference to FIG.
In FIG. 18, some trouble occurs at the worker, and the worker contacts the manager of the management center by telephone or facsimile.
Thus, when the administrator requests the server 1 to register the trouble information, the progress information processing unit 108 displays the screen shown in FIG. 19 and accepts the registration of the trouble information (S501).
[0044]
When the administrator inputs the details of the trouble reported from the operator according to the input screen, the progress information processing unit 108 stores the input information in the trouble table 102 (S502).
In addition, when the administrator requests the inquiry of the trouble information in the state where the registration is completed, the progress information processing unit 108 displays the trouble information list screen shown in FIG. 20 with reference to the trouble table 102 (S503). ).
When the administrator corrects the trouble situation, by double-clicking the item number displayed in this state, the progress information processing unit 108 displays a trouble correction registration screen as shown in FIG. Then, input of correction information is received (S504).
When the input of the correction information is completed, the progress information processing unit 108 updates the progress status and the like of the construction basic information table 101 and the trouble table 102 (S505), and ends the processing.
[0045]
As described above, according to the above-described embodiment, the reception processing unit 107 receives the progress information transmitted from the worker portable terminal 5 of each worker, and the progress information processing unit 108 transmits the progress information via the Web server 2. Since the received progress information of each worker is displayed as a list on a Web page and provided to the management center device 3 that manages the progress, the administrator can easily view the progress by looking at the Web page. Can be grasped. As a result, it is not necessary for the management center to wait for any number of managers, and labor costs can be reduced.
Further, by registering from the portable terminal, even if the completion reports of each work are concentrated at one time, the registration is possible, and the progress information can be efficiently acquired on the center side with the information.
[0046]
In addition, since the progress information processing unit 108 graphs the progress of each worker and displays it in a list, the manager can visually confirm the degree of progress of each worker.
[0047]
In addition, since the progress information processing unit 108 displays the part where the work is completed and the part where the work is not completed in different colors, the administrator can confirm whether the work of the worker is completed at a glance. Can be determined.
[0048]
In addition, since the progress information processing unit 108 displays the degree of progress of each worker according to each process of the work composed of the same process, the work of the same process is divided into a plurality of places. Even when performing, the progress of each site can be easily grasped. In particular, for example, in the case of a terminal such as a financial institution, even when it is desired to perform a test at once after setting the work progress of all branches to a certain state, collectively grasp the progress of all branches. Work can be done easily.
[0049]
In addition, the report processing unit 109 notifies the worker portable terminal 5 of a message requesting a progress report at regular time intervals, so that the worker does not forget to report the progress periodically. You can get a report on the situation. In addition, the reporting time from the operator can be controlled on the center side, and it is possible to prevent reports from being concentrated at one time.
Also, as a worker, when there is a report request, it is only necessary to notify the progress information using a predetermined input form, so that the telephone is not connected or the contact is not forgotten as in the past, so it is easy Progress information can be notified to the administrator.
[0050]
In addition, when the progress status information includes at least one of the information on the completed work and / or the time in which the work is expected to be delayed, the manager can grasp and predict the progress of the work.
[0051]
Also, the well-known information processing unit 110 receives well-known information for the worker and designation of the worker to be well-known, and posts the received well-known information on a predetermined Web page. Since the address information of the Web page is notified, the amount of data to be transmitted to the worker is small because the data amount is only the address information of the Web page. It is sufficient to access the page and view the well-known information, and it is possible to provide the well-known information more efficiently than to notify directly by telephone or the like.
[0052]
In the above-described embodiment, an example has been described in which the server 1 is applied to branch offices of a plurality of financial institutions to manage the work situation of workers who work on the terminals of the financial institutions according to the same process. The present invention is not limited to this, and can be applied to various systems as long as the system manages the progress of a plurality of workers.
[0053]
The server 1 according to the present embodiment may be a dedicated device, or may be realized using a general-purpose computer and a computer program. In the case of realization using a general-purpose computer, for example, a computer program for executing the above-described operation on a general-purpose computer or a computer-readable medium (FD, CD-ROM, etc.) storing the same is stored. Each device that executes the above-described processing may be configured by installing a computer program. When the above functions are shared by an OS (Operating System) or realized jointly by the OS and an application program, only the part other than the OS is stored as a computer program, and the computer program is stored in a computer-readable medium. May be.
[0054]
In addition, each computer program for the server 1 can be superimposed on a carrier wave and distributed via a communication network. For example, the program may be posted on a bulletin board (BBS) of a communication network and distributed via the network. Then, the above-described processing may be executed by activating this computer program and executing it in the same manner as other application programs under the control of the OS.
[0055]
【The invention's effect】
ADVANTAGE OF THE INVENTION According to this invention, a worker's work progress can be grasped efficiently.
[Brief description of the drawings]
FIG. 1 is a diagram schematically illustrating an entire configuration of an embodiment according to the present invention.
FIG. 2 is a diagram showing an example of data stored in a construction basic information table according to the embodiment.
FIG. 3 is an exemplary view showing an example of data stored in a trouble table according to the embodiment;
FIG. 4 is a diagram showing an example of data stored in a worker information database according to the embodiment.
FIG. 5 is an exemplary view showing processing of a Web server when an operator according to the embodiment registers progress information.
FIG. 6 is an exemplary view showing an example of a screen displaying a work advertisement when the worker registers progress information according to the embodiment;
FIG. 7 is a view showing an example of a screen when the worker according to the embodiment registers progress information.
FIG. 8 is an exemplary view showing processing of a Web server when making a periodic report request to an operator according to the embodiment;
FIG. 9 is an exemplary view showing a screen displaying a periodic report request message according to the embodiment;
FIG. 10 is a view showing an example of a screen when the worker according to the embodiment makes a periodic report.
FIG. 11 is an exemplary view showing processing of a Web server when providing progress information to an administrator according to the embodiment;
FIG. 12 is an exemplary view showing an example of a screen when progress information is displayed according to the embodiment;
FIG. 13 is an exemplary view showing another example of the screen when the progress information is displayed according to the embodiment;
FIG. 14 is an exemplary view showing a process of the Web server when notifying the worker of known information according to the embodiment;
FIG. 15 is an exemplary view showing an example of a registration screen of well-known information according to the embodiment.
FIG. 16 is an exemplary view showing an example of a transmission destination selection screen of well-known information according to the embodiment.
FIG. 17 is an exemplary view showing an example of a screen of the worker portable terminal when the well-known information according to the embodiment is notified.
FIG. 18 is an exemplary view showing processing of a Web server when registering trouble information according to the embodiment;
FIG. 19 is an exemplary view showing an example of a trouble information registration screen according to the embodiment;
FIG. 20 is an exemplary view showing an example of a trouble information list display screen according to the embodiment;
FIG. 21 is an exemplary view showing an example of a trouble information correction registration screen according to the embodiment.
[Explanation of symbols]
1 server
3 Management center device
5 mobile phone terminals
101 Basic construction information table
102 Trouble Table
107 reception processing unit
108 Progress Information Processing Unit
109 Report processing unit
110 Well-known information processing unit

Claims (10)

An apparatus for managing the progress of an operation performed by an operator,
Receiving means for receiving progress information indicating the progress of the work notified from the mobile terminal held by the worker,
Progress information processing means for displaying and providing a list of received progress information of the worker to an administrator who manages the progress,
A progress management device comprising: The progress information processing means graphs and displays the progress of the worker,
The progress management device according to claim 1. 3. The progress management apparatus according to claim 2, wherein the progress information processing unit displays a graph of the part where the work is completed and a part where the work is not completed in a different manner. The progress information processing means displays the degree of progress of each worker side by side for each process of the work including the same process,
The progress management device according to claim 1. Further comprising a report processing means for notifying a message requesting the progress information report to the worker's mobile terminal at regular time intervals,
The progress management device according to claim 1. The progress information includes at least one of information on completed work or information on work expected to be delayed,
The progress management device according to claim 1. Well-known information to the worker, well-known information processing means for receiving designation of the worker to be notified,
Web processing means for posting the received well-known information on a predetermined Web page,
The well-known information processing means transmits address information of a Web page posted by the Web page processing means to a mobile terminal of the designated worker.
The progress management device according to claim 1. The mobile terminal is configured to be connectable to the Internet,
The receiving means receives registration of a progress status on a predetermined Web page;
The progress management device according to claim 1. A method for managing, by a computer, the progress of an operation performed by an operator,
A process of receiving progress information indicating the progress of the work transmitted from the mobile terminal held by the worker,
A process of displaying a list of the received progress information of the worker and providing the received progress information to an administrator who manages the progress status;
The progress management method characterized by having. A computer program for causing a computer to function as a device for managing the progress when a plurality of workers perform work,
Against the computer
A process of receiving progress information indicating the progress of the work transmitted from the mobile terminal held by each worker;
A process of displaying and providing the received progress information of each worker to the manager who manages the progress,
A computer program that executes

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