JP2003331172A - Reservation information management system for lodging facilities - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a system by which a user uses a portable information terminal to easily make a reservation for a vacant room in a business hotel and a fashion hotel. <P>SOLUTION: In this reservation information management system for lodging facilities, a management server comprises, first, a reservation request acceptance step for accepting a reservation from a portable information terminal; next, a step for inquiring of a payment server whether a room deposit can be withdrawn; a step for issuing a reservation number to the portable information terminal when the room deposit is withdrawn on the basis of payment information of the reservation applicant; a step for confirming whether there are reservation applicant identification information generated in relation to the reservation number and reservation time limit information for the reservation applicant identification information; a reservation acceptance notification step for notifying a hotel terminal to the effect that the reservation has been accepted after the identification information is confirmed; and a step in which the hotel terminal that has received the reservation acceptance notification updates data of its own vacant room information DB managed by a management server with the reservation time limit information e as reference through an authentication means of the management server. <P>COPYRIGHT: (C)2004,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a reservation information management system for accommodation facilities, and more particularly, to access a management server from a portable information terminal to search for vacancy information of a business hotel or a fashion hotel, and then search for a desired accommodation. The present invention relates to a reservation information management system of an accommodation facility that can reserve a vacant room in a management server when a facility (vacant room) is found.

[0002]

2. Description of the Related Art An example of a reservation information management system for accommodation facilities is described in Japanese Patent Laid-Open No. 2001-331711.
In the hotel reservation receiving apparatus described in this publication, the management server side purchases a right to use a predetermined number of rooms from each of the participating member hotels, and a client as a first type (member) who can use the right to use, and a right to use the client. It is distinguished from the client as the second type (non-member) who cannot use. That is, when the client accesses the management server 1, if the client is the first type (member), it is possible to make a reservation for the vacant room that is the subject of the usage right. As a matter of course, in the case of the second type (non-member), it is not possible to make a reservation for the vacant room that is subject to the usage right.

This hotel reservation acceptance device has a problem that it is generally difficult for general users to use because it distinguishes a client from a member or a non-member. However, once a member or non-member uses this system, the credit card information of the customer is stored in the storage means of the management server.
When the customer uses it for the second time or later, there is an advantage that payment is easy (reservation is easy).

However, in the conventional reservation information management system, when viewed from the hotel terminal, (a) if the member does not actively use the vacant room of the usage right, the room for which the usage right is used is fully utilized. (B) In the present age when portable information terminals and e-mail have become popular, E-mai
If there is a "reservation receptionist notification" in l, it is not possible to easily know from whom the referral is made, for example, it is not possible to easily know the relationship between the reservation person and the introducer. (c) What is the reservation situation of the reservation person? For example, it is not possible to know the reservation person number, time limit, etc. (d) If the reservation person does not check in within the reservation time limit, the management server manages the reservation deletion procedure as well. You cannot freely update your own vacancy information data. (E) If you update your own vacancy information data managed by the management server, you can easily check the updated contents. There is a problem that it is not possible to check, or it is not possible to identify at a glance the entire vacant state (operating rate) of the self after the confirmation check.

On the other hand, from the viewpoint of the management server, (1) the right to use the room must be purchased from the participating members of the system, and (2) the client as a customer must be divided into members and non-members. Therefore, it is not possible to effectively utilize the vacancy of business hotels and fashion hotels, (3) the payment identification information of the customer must be stored in a storage device, and (4) the vacancy status of the participating members can be visually confirmed. It is not possible to see easily, (5) It is impossible to notify the reservation to the participating members by associating the reservation person with the management server, and (6) When the reservation number is issued, the reservation is made within the effective reservation time. There was a problem such as inadequate management regarding invalidation or erasure.

[0006]

SUMMARY OF THE INVENTION In view of the problems of the prior art, the first object of the present invention is to utilize a portable information terminal,
In particular, it is to provide a system that can easily reserve a vacant room in a business hotel or a fashion hotel. The second purpose is that the participating members can easily know the relationship between the reservation person and the introducer when there is a "reservation person reception notice" from the management server.

The third purpose is that the participating members can know the specific reservation status such as the reservation number and time limit, and if the reservation person does not check in within the reservation time limit, It is possible to freely update the data of one's own vacancy information managed by the management server, including the reservation deletion procedure.

A fourth object is that, when the data of the vacancy information of the user is updated, the updated contents can be easily confirmed and checked, or after the confirmation and check, the entire vacant state of the user can be checked at a glance. It is possible to identify and grasp with.

A fifth object is that the management server can easily update and manage the vacancy DB, and can provide a screen that shows the vacancy status of the hotel terminal at a glance. In addition, it is possible to notify the reservation acceptance by associating the reservation person with the management server. In addition, when the reservation number is issued once to the portable information terminal, management regarding reservation (for example, reservation application within a predetermined time It is to provide a system that can sufficiently limit the number of times, limit the chancel, etc.).

[0010]

In the reservation information management system for an accommodation facility according to the present invention, the portable information terminal 4 accesses the management server 1 via the communication network 3 to search for vacant room information of a hotel, and A reservation information management system of an accommodation facility capable of reserving a vacant room of the accommodation facility, wherein the management server 1 first accepts a reservation from the portable information terminal 4, a reservation application acceptance step S01, and then a settlement server. Step S02 of inquiring whether or not the deposit can be withdrawn,
A step S of issuing a reservation number to the portable information terminal 4 when the reservation money is deducted based on the payment information of the reservation applicant.
03, and then confirming whether or not there is the reservation person identification information c generated in association with the reservation number and the reservation time limit information e for the reservation person identification information c S04, S05.
And the reservation acceptance notification step S for notifying the hotel terminal 2 that the reservation has been accepted after the identification information is confirmed.
06, and the hotel terminal 2 which has received the reservation acceptance notification uses the authentication means 17 of the management server 1 for the data of its own vacancy information DB managed by the management server 1 based on the reservation time limit information e. And updating step S07 through S07.

In the accommodation facility reservation information management system of the present invention, the client can access the management server via the communication network to retrieve the vacancy information of the hotel and reserve the vacancy of the accommodation facility. It is a reservation information management system of an accommodation facility which can be carried out, wherein the client applies for a reservation to a vacant room of the accommodation facility.
The control means 10 of the management server 1 receives the reservation request from the portable information terminal 4 and accepts the reservation requester 2
0 and the reservation number issuance for issuing the reservation number to the portable information terminal 4 when the settlement server 6 receives a notification that the reservation deposit has been deducted based on the payment identification information of the reservation applicant 5 concerned. Function 21 and reservation person identification information generation function 22 that creates reservation person identification information c in association with the reservation number issued by the reservation number issuing function 21.
And that the reservation time limit information is associated with the reservation person identification information c generated by the reservation person identification information generation function 22 and the reservation is accepted to the hotel terminal 2 registered in the participating member DB. Check the reservation acceptance notification function 23 and whether or not the member is a participating member when an update application is made from the hotel terminal 2 that has received the reservation acceptance notification to the vacancy information DB 29A stored in the file device 12 of the management server 1. And an updating function 28 that allows updating of the vacancy information DB 29A of the hotel terminal 2 when the participation function is authenticated by the authentication function 17.

Further, in the accommodation facility reservation information management system of the present invention, the client can access the management server via the communication network to retrieve the vacancy information of the hotel and reserve the vacancy of the accommodation facility. It is a reservation information management system of an accommodation facility which can be carried out, wherein the client applies for a reservation to a vacant room of the accommodation facility.
The control means 10 of the management server 1 receives the reservation request from the portable information terminal 4 and accepts the reservation requester 2
0 and the reservation number issuance for issuing the reservation number to the portable information terminal 4 when the settlement server 6 receives a notification that the reservation deposit has been deducted based on the payment identification information of the reservation applicant 5 concerned. After issuing the reservation number once to the reservation person from the function 21 and one portable information terminal 5, the reservation cannot be made until the next reservation is made until a predetermined time elapses before making a reservation from the portable information terminal 4. The reservation number limitation function for limiting, the reservation person identification information generating function 22 for generating the reservation person identification information c in association with the reservation number issued by the reservation number issuing function 21, and the reservation person identification information generating function 22. Reservation acceptance notification function 2 that associates the reservation time limit information with the generated reservation person identification information and notifies the hotel terminal 2 registered in the participating member DB that the reservation has been accepted. And an authentication function 17 for checking whether or not the member is a participating member when an update application is made from the hotel terminal 2 which has received the reservation acceptance notification to the vacancy information DB 29A stored in the file device 12 of the management server 1, The authentication function 17 is provided with an update function 28 which permits the update of the vacancy information DB 29A of the hotel terminal 2 when the participation member is authenticated.

[0013]

BEST MODE FOR CARRYING OUT THE INVENTION First, an outline of a reservation acceptance device for an accommodation facility will be described with reference to FIG. 1 is a management server,
The management server 1 is positioned as a server device that holds and manages vacancy information of accommodation facilities such as hotels and inns. The management server 1 corresponds to the information it manages,
For example, a reservation management server, a payment server, a customer management server, a participating member (hotel, inn, etc.) management server, etc. can be divided into a plurality of groups. In this embodiment, for convenience of explanation, the server is divided into a management server 1 and a payment server 6.

Reference numeral 2 denotes a hotel terminal, which is positioned as a terminal device for providing vacancy information to the management server 1 via the communication network 3. Since the person who owns or occupies the hotel terminal 2 in the accommodation facility is a participating member who has a contract for using the present system with the administrator of the management server 1, there are many hotel terminals 2.

In this embodiment, a business hotel will be described below as an example of accommodation facilities. Business hotels generally have a front desk on the first floor and many rooms above the second floor. There is a dedicated hotel terminal 2 at the front desk. The front desk uses the mailbox of the hotel terminal 2 or the like to check whether the reservation person who has received the reservation reception notice from the management server 1 has checked in within the reservation time limit.

Reference numeral 4 denotes a portable information terminal as a client that reserves a vacant room. A person who possesses the portable information terminal 4 is referred to as a vacant room reservation person 5 here. The subscriber 5 uses a mobile phone as an example of the mobile information terminal 4 and accesses the management server 1 via the communication network 3. When the reservation person 5 accesses the management server 1 and finds a desired hotel vacancy, the reservation person 5 notifies the management server 1 of the payment identification information (for example, credit information), and after performing a predetermined procedure, the management server 1 You can get a reservation number a.

Then, the settlement server 6 appears to check whether or not the reservation fee (a part of the accommodation fee) can be withdrawn. In this embodiment, the payment server 6 is also the management server 1.
Form part of. The management server 1 issues the reservation number a to the portable information terminal 4 when receiving the “notification that the reservation money has been deducted from the reservation person 5” from the settlement server 6, and at the hotel terminal 2 as well. As an example of the reservation acceptance notification, the identification information c of the reservation person is notified.

2 and 3 show the hardware configuration of the management server 1. FIG. 4 is an explanatory diagram of various control functions and various databases that the management server 1 has. 2 to 4
The specific configuration of the management server 1 will be described with reference to FIG.
Reference numeral 10 denotes a central processing unit (hereinafter referred to as "CPU").
Is.

The CPU 10 is a programmed main control unit or control means, and various devices are electrically connected to the CPU 10 as shown in FIG. That is, 11 is a main memory that stores a control program (OS, a program that defines an update procedure, etc.).

The main memory 11 is stored in the file device (storage means) 12 when the reservation terminal 5 does not check in from the hotel terminal 11 within the reservation time limit, for example, when the notification that the reservation has been deleted is received. Update the data. Further, the main memory 11 realizes a sorting means or generates a reservation number and reservation person identification information. The file device 12 stores a vacancy status data file (including a format displayed on the display screen) such as full or vacant rooms, an identification information generation file for a reservation person, and a database (abbreviated as “DB” here). Stores various organized information.

Reference numeral 13 is an output device, and 14 is an input device.
Information on the vacancy status data file of the file device 12 is displayed on the display unit 15 as, for example, a login screen, a vacancy setting or update screen, a vacancy identification table 16 or the like. Reference numeral 17 denotes an authentication means for authenticating whether or not to permit the vacant room information DB managed by the management server 1 when the participating members freely update (rewrite) using their hotel terminal 2. is there.

When the updated information arrives from the hotel terminal 2, 18 indicates the "vacant state" in each room number of the vacant room identification table 16 corresponding to the check item of each radio button in the vacant room setting screen. It is an identification mark giving means that attaches an identification mark such as hatching in order to distinguish between "in use".

FIG. 4 shows the correspondence between various functions of the control means 10 and various DBs stored in the file device 12.
Reference numeral 20 denotes a reservation applicant acceptance function, and the information of the reservation applicant 5 accepted by the reservation applicant acceptance function 20 is stored in the reservation applicant acceptance DB 20A.

Reference numeral 21 is a reservation number issuing function. The reservation number issued by the reservation number issuing function 21 is associated with the reservation applicant reception DB 20A and the reservation number DB 21
Stored in A.

Reference numeral 22 denotes a reservation person identification information generation function for generating identification information about the reservation person. This reservation person identification information generation function 22 is at least the reservation number (reservation code) of the reservation person 5 stored in the reservation number DB 21A. And the server identification code (for example, service domain) of the management server 1 are associated with each other to create the reservation person identification information, and the reservation person identification information is sequentially stored in the reservation person identification information DB 22A.
The reservation person identification information of the reservation person identification information DB 22A can be sorted by the control program of the main memory 11.

Reference numeral 23 is a reservation acceptance notification function for notifying the reservation member of the vacant room reserved by the reservation person 5 that the reservation has been accepted. The reservation acceptance notification function 23 is the reservation person identification information DB 22A, which will be described later. It is stored in the reservation notification DB 23A in association with the participating member DB and the reservation time limit.

Reference numeral 24 denotes a reservation time setting function. When the management server 1 gives a reservation notice to the hotel terminal 2 having the vacant room, the reservation time setting function 24 is valid until the check-in of the reservation is made. Set the time (for example, within 2 hours, within 4 hours, within 6 hours, etc.). In addition,
Reservation valid time depends on the participating members.

The control means 10 has a reservation lock function 25 for locking the reservation valid time set by the reservation time setting function 24, a lock release function 26 for canceling the filter locked by the reservation lock function 25, for example, the reservation valid time. In the case where the reservation person 5 directly notifies the management server 1 of "cancellation of previous reservation",
Reservation invalidity notification function 27 for notifying the hotel terminal 2 that the reservation is invalid, and update function 2 for updating vacant room information invalidated or deleted by the reservation invalidity notification function 27
There are 8 and so on.

On the other hand, in the file device 11, reservation invalid information DB 27A corresponding to the reservation invalid notification function 27, vacant room information DB 28A corresponding to the update function 28, and not shown when a poiton is given to the user There is a point information DB.

Reference numeral 29 denotes a member information registration function for registering information of participating members (mainly business hotels and fashion hotels) contracted with the management server 1. This member information registration function 2
In the present embodiment, the participating members registered in 9 are registered in the participating member DB 29A while having client account authority (herein referred to as "update authority") that can freely rewrite the vacancy information DB 28A of the management server 1 in this embodiment. To be done. The DB required for the specific requirements of the present invention is approximately the above.

FIG. 5 shows the main functions of the management server 1 and each DB.
The contents of and the mutual relations between them are schematically shown. In the present embodiment, the reservation applicant reception function 20 is used for the reservation applicant reception DB.
"A" for each reservation applicant registered in 20A,
Reservation application codes "B", "C" ... "n" are assigned. These reservation application codes are stored in a predetermined area of the reservation application table 31 in association with the reservation applicant's name (for example, Yamada, Suzuki, Tanaka, etc.). The reservation applicants thus determined by the reservation applicant reception function 20 are in the form of a table, and the reservation applicant reception DB 2
It is stored in 0A.

Next, in the reservation number DB 21A, the reservation number a determined based on the payment information of the payment server 6 and determined by the reservation number issuing function 21 is the reservation applicant reception DB 2
It is stored in association with the reservation application code of 0A. Here, it is assumed that the reservation applicant who was able to withdraw a part of the reservation money by the settlement server 6 is “C”. In this case, the "reservation applicant code C and the reservation number a (for example, 1234)" are stored in the reservation number DB 21A in association with each other.

Next, in the reservation person identification information DB 22A, the reservation number a of the reservation person 5 stored in the reservation number DB 21A.
And the server identification code b of the management server 1 (for example, @k
Reservation party identification information c associated with (epitdaOOOO) is stored. As described above, the reservation person identification information generation function 22 produces the "reservation person identification information c" in which the reservation number a and the server identification code b are horizontally connected as shown in FIG.

Next, in the reservation notice DB 23A, the participating member D
The member code d of B (for example, a001), the reservation person identification information c of the reservation person identification information DB 22A, and the reservation time limit information e set by the reservation time setting function 24 are stored in association with each other. The reservation person identification information c is preferably transmitted to the hotel terminal 2 via the communication network 3 immediately after issuing the reservation number a to the portable information terminal 4.

The participating member DB stores the name of the hotel, the member code d, the password necessary for exercising the updating authority, and the like. Also, the reservation invalid information DB 27
In A, at least the cancellation information obtained by issuing the reservation number a to the portable information terminal 4 and then receiving "the effect of canceling the previous reservation by one's own initiative" from the portable information terminal 4 is stored. Furthermore, the vacancy information DB 28A is shown in FIG.
The vacant room information f of each participating member updated by the management server 1 and / or the hotel terminal 2 is stored every moment as shown in the vacant room identification table 16.

FIG. 6 shows the hardware configuration of the hotel terminal 2. Regarding the configuration of the hotel terminal 2, only the components mainly related to the management server 1 are shown. That is,
Reference numeral 35 is an input / output means, 36 is a control means, 37 is a display screen for displaying the vacant room identification table 16 and the like, and 38 is a reservation person identification information c.
Is a storage means for temporarily storing.

The control means 36 has various control functions. Here, main control functions will be described. Reference numeral 40 denotes a vacant room information transmitting function for transmitting the vacant room information f to the management server 1, 41 is an identification information registration function for registering the reservation person identification information c in the storage means 38, and 42 is a reservation person within the reservation valid time. When not checking in to the hotel, the contents of the vacancy information DB 28A currently managed by the management server 1 are updated (rewritten) based on the update authority given in advance by the management server 1. A reservation deletion registration function for deleting the reservation person identification information c held in the storage means 38, in the case where the reservation person checks in to the hotel within the reservation valid time, based on the update authority as described above. It has a check-in confirmation function 43 for updating (rewriting) the contents of the vacancy information DB 28A.

By the way, the storage means 38 stores the above-mentioned vacancy status data file 45. The vacancy status data file 45 can be obtained by having the data format transmitted from the management server 1, but in the present embodiment, the information storage medium 4 in which the data format, the data format conversion means, etc. are stored.
6 can be installed via the drive 47. The information storage medium 46, which is generally called package software, is, for example, a magnetic disk including a floppy disk, an optical disk such as a CD-ROM, a DVD, or the like.
Magneto-optical disks including MDs, small rectangular plate-shaped or bar-shaped semiconductor memories, etc. can be enumerated.

FIG. 7 is a flowchart mainly showing the relationship between the management server 1 and the hotel terminal 2. This flowchart shows the points (features) of the present invention viewed from the management server 1.
Is shown by scratching. S01 accepts a reservation applicant when a request for reservation is made from the portable information terminal 4.

In step S02, the settlement server (for example, a credit company) inquires whether or not a part of the reservation fee can be withdrawn by the payment identification information provided by the reservation applicant.

In step S03, when the settlement server confirms "Reservation deposit deduction OK", the reservation number is issued to the reservation applicant (portable information terminal 4). Here, there is an agreement of the management server 1 with respect to the application, and the reservation applicant becomes the "reservation person".

In S04, it is confirmed whether the reservation person identification information generating function 22 has generated the reservation person identification information. Since the reservation person identification information is created based on the reservation number (reservation code) of the reservation person 5 stored in the reservation number DB 21A, if there is no reservation person identification information, the process returns to the step before S03 and the reservation number Check for the presence. If there is the reservation person identification information, proceed to the next step.

At S05, it is confirmed whether or not the reservation time limit is set in the reservation person identification information. If the reservation time limit has not been set, the process returns to the previous step and the presence / absence of the reservation person identification information is confirmed. If the reference reservation time limit is set in the reservation person identification information, the process proceeds to the next step.

In step S06, the hotel terminal is notified that the reservation has been accepted. In this embodiment, electronic mail is used to send the mail to a dedicated mailbox of the hotel terminal 2. Thereby, the hotel terminal 2 obtains the reservation person identification information and the reservation time limit information.

In S07, the hotel terminal 2 is the management server 1
This is a case of updating the vacancy information DB 27A. As described above, when the reservation person does not check in to the hotel within the valid reservation time, the hotel terminal 2 updates the contents of the vacancy information DB 28A of the management server 1 based on the update authority (in this case, Will delete the reservation "meaning availability").

On the other hand, when the reservation person checks in to the hotel within the valid reservation time, the contents of the vacancy information DB 28A are updated based on the update authority (in this case, "accommodation").
Or "in use").

When the hotel terminal 2 updates the vacancy information DB 28A of the management server 1, the reservation deletion registration function 27 of the hotel terminal 2 operates, and the reservation person identification information c held in the storage means 38 is It will be deleted automatically.

8 and 9 are explanatory diagrams when the hotel terminal 2 updates the vacancy information DB 28A of the management server 1. FIG. 8 is a flow chart, while FIG. 9 shows aspects of each screen appearing on the display screen of the hotel terminal.

First, in S101, the member I
Enter D and password. Therefore, the login screen 50 shown in FIG.
a, a login password box 50b, a login execution button 50c in the pointer area, and the like are provided.

In S102, the login execution button 50c on the login screen 50 is clicked. When the login is executed, the authentication means 17 of the management server 1 checks the member ID and password. Participating member DB2 of management server 1
9A includes a member ID previously assigned by the management server 1, a password that the member can change, an E-mail address of the member, a name, a place of residence, a name, a telephone number, a fax number, and the like. If the authenticating means 17 authenticates “Yes”, the vacant room setting screen 51 appears.

In S103, each radio button on the vacant room setting screen 51 is checked. Vacancy setting screen 5 shown in FIG.
1 shows the vacancy status of the participating member who has accessed the management server 1. Then, on the vacancy setting screen 51, a plurality of radio buttons 51a "empty", 51b
“Holiday”, 51c “night”, and 51d “preliminary” are provided. Radio button 51a "empty" is currently vacant, radio button 51b "closed" is taking a break, radio button 51c
"Night" is during accommodation, and radio button 51d
“Pre” means that the reservation is currently being accepted. The vacant room setting screen 51 is provided with a pointer area update registration execution button 51e. When the update registration execution button 51e is clicked, it moves to the next step.

At S104, the confirmation screen 52 appears. On the confirmation screen 52, the setting state of the vacant room setting screen 51 input in the previous step S103 appears. At this stage, detailed characters appear corresponding to the room number. For example, room 101 is displayed in a row, while room 102 is being used for a break, room 102 is being used for accommodation, and room 103 is vacant. If there is an error in checking the radio button, click the return button 52a in the pointer area.

On the other hand, if there is no error, the confirmation button 52b in the pointer area is clicked. When the confirmation button 52b is clicked, the updated vacant room information is transmitted to the management server 1 and the management server 1 displays “vacant room or in use” in the room list as shown in FIGS. 3 and 9. The screen of the vacant space identification table 16 is sent to identify whether there is any at a glance.

The vacant room identification table 16 is checked by the identification mark giving means 18 of the management server 1, for example, the radio button 51b "rest", the radio button 51c "night" and the radio button 51d "preliminary". The room that is open is shaded.

Finally, the case where the management server 1 notifies the hotel terminal 2 of the reservation acceptance will be described. As described above, in the present invention, when the management server 1 issues a reservation number to the portable information terminal 4, the reservation person identification information and the reservation time limit information generated by the reservation person identification information generation function 22 are stored. Notify the hotel terminal 2. FIG. 10 shows an example of the reservation acceptance screen. Reservation acceptance notifications from the management server 1 are received in the mailbox 53 of the hotel terminal 2 one by one. The front desk of the hotel terminal 2 can know the number of reservations from which management server 1 by looking at the received mail list.

When a mail in the mail box 53 is clicked, detailed reservation information is written on the reservation reception screen 54. Therefore, the front desk of the hotel terminal 2 stores the mail as it is until the reservation valid time of the reservation person 5, and if the reservation person 5 appears within the reservation validity time, confirms the mail in the mailbox 53, After confirming the reservation, "54a break" or "54a" provided on the reservation reception screen 54
After checking the radio button for either "b accommodation", click the registration button 54c in the pointer area.

Registration button 54c of this reservation acceptance screen 54
When is clicked, the vacancy information is automatically transmitted to the management server 1 via the check-in confirmation function 43 on the hotel terminal 2 side, whereby the vacancy information DB 29A of the management server 1 is automatically updated.

[0058]

EXAMPLE First, in the embodiment of the present invention, the management server 1 has a vacancy status data file in the file device 12, and when the hotel terminal 2 updates the data in the vacancy information DB, “Vacancy or in use” is added to the vacancy identification table 16 of the room condition data file via the identification mark giving means 18.
It is shaded so that it can be identified at a glance, but the identification mark is not limited to this. For example, characters (“full” and “empty”), symbols (“○” and “x”), and highlighting can be used to identify at a glance whether “vacant room or in use”. .

Next, the control means 10 of the embodiment has a large number of functions from the reservation application acceptance function 20 to the member information registration function 29. Furthermore, as shown in FIG. 11, the control means 10A is provided with a reservation number limit function 60. May be added (only the main part is shown).

Here, the "reservation number limit function" means that one portable information terminal 5 can reserve only one time (one reservation) within a predetermined time, and if a reservation is made once, the next reservation can be made. Is a system that cannot make a reservation until a predetermined time has passed.

Explaining in the example of the above-mentioned embodiment, as a result of the reservation applicant Tanaka 5 who has the portable information terminal 5 making a reservation application to the management server 1, the management server 1 makes a reservation number a ( For example, in the case where 1234) has already been issued to the reservation applicant Tanaka 5, only 1 reservation is possible for the reservation applicant, and if the reservation applicant Tanaka is within 2 hours, which is the reservation time limit. When the server 5 again makes a reservation application to the management server 1, the control means 10
A controls not to issue the reservation number.

In this case, the control means 10A activates the reservation number limiting function 60 before activating the reservation number issuing function 21, and the reservation applicant reception DB 20A, the reservation number DB 21A,
Each information of the reservation person identification information DB 22A and the reservation notification DB 23A is checked.

As a result of the control means 10A checking the reservation applicant reception DB 20A and the like via the reservation number limiting function 60, two hours have passed since the portable information terminal 5 issued the first (first reservation) reservation. If the determination means 61 confirms that the application is within the range, the reservation number issuing function 21
Does not issue a reservation number to the portable information terminal 5. As a result, duplicate reservation can be prevented. Reference numeral 62 is a timer for counting the time limit for reservation application.

Finally, FIG. 12 shows a display appearing on the display screen of the portable information terminal 5 when the reservation applicant 5 cancels a reservation by his / her own will, although it is not a specific (limited) requirement of the present invention. The aspect of a screen is shown.

Reference numeral 4a is a reservation cancel login screen. In the login screen 4a, when the reservation applicant 5 cancels the reservation, the reservation number received from the management server 1 is input, for example. 4b is a reservation cancellation screen. As shown in the figure, the reservation cancellation screen 4b has a "yes" or "no" check button. Therefore, "yes" is selected and executed. 4c is a confirmation screen when the reservation is canceled. In this case, the reservation number is replaced with a password for canceling the reservation so that the reservation cannot be canceled by others or the reservation cannot be canceled by mistake.

[0066]

As is apparent from the above description, according to the present invention, first, a system that can easily reserve a vacant room of a business hotel or a fashion hotel using a portable information terminal is provided. Is to provide. Also,
Participating members can easily know the relationship between the reservation person and the introducer when the reservation server receives a notice from the management server.

Further, the participating members can know the specific reservation status such as the reservation number and the time limit, and if the reservation person does not check in within the reservation time limit, the reservation cancellation procedure is also possible. Including this, it is possible to freely update the data of the own vacancy information managed by the management server. In addition, the participating members can easily check the updated contents when updating the data of their own vacancy information, or after confirming and checking the vacancy information, identify the entire vacancy status of their own at a glance. can do.

On the other hand, from the management server, it is easy to update and manage the vacancy DB, and it is possible to provide a screen that shows the vacancy status of the hotel terminal at a glance. It is possible to notify the reservation acceptance by associating with the management server. In addition, if the reservation number is issued to the mobile information terminal and the reservation is within the valid time, the reservation will be made according to the intention of the reservation person. It is possible to sufficiently manage the invalidation, and in the case of the invention in which the control means has a reservation number limiting function, it is possible to prevent duplicate reservation as much as possible.

[Brief description of drawings]

1 to 10 are schematic explanatory views showing an embodiment of the present invention. FIG. 11 is an explanatory diagram of an embodiment in which another configuration is added to the control means of the embodiment of the present invention. FIG. 12 is an explanatory view showing each aspect of the display screen appearing on the display screen of the portable information terminal when canceling the reservation.

FIG. 1 is a schematic explanatory diagram showing a basic configuration of a system.

FIG. 2 is a schematic explanatory diagram showing a relationship between hardware of a management server and a communication network.

FIG. 3 is a schematic explanatory diagram showing a hardware configuration of a management server.

FIG. 4 is a schematic explanatory view showing the relationship between each function of the control means of the management server and each DB.

FIG. 5 shows main functions of the management server 1 and contents of each DB,
Explanatory drawing which showed these mutual relationships concretely.

FIG. 6 is a schematic explanatory diagram showing the relationship between hotel terminal hardware and a communication network.

FIG. 7 is a flowchart mainly showing the relationship between a management server and hotel terminals.

FIG. 8 is a flowchart when the hotel terminal updates the vacancy information of the management server.

FIG. 9 is a schematic explanatory diagram of a display screen of a hotel terminal.

FIG. 10 is an explanatory diagram of a mailbox of a hotel terminal.

FIG. 11 is an explanatory diagram of an embodiment in which another configuration is added to the control means of the embodiment of the present invention.

FIG. 12 is an explanatory diagram showing each aspect of the display screen appearing on the display screen of the portable information terminal when canceling a reservation.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 1 ... Management server, 2 ... Hotel terminal, 3 ... Communication network, 4 ... Portable information terminal, 5 ... Reservation person, 6 ... Payment server, 10 ... Control means, 11 ... Main memory, 12 ... File device (storage means) , 13 ... Output device, 14 ... Input device, 15 ... Display means, 16 ... Vacancy identification table, 17 ... Authentication means, 18 ... Identification mark giving means, 20 ... Reservation applicant acceptance function, 21 ... Reservation number issuing function, 22 ... Reservation person identification information generation function, 23 ... Reservation acceptance notification function, 24 ... Reservation time setting function, 25 ... Reservation lock function, 26 ... Unlock function,
27 ... Reservation invalidity notification function, 28 ... Update function, 29 ... Member information registration function, 20A ... Reservation applicant reception DB, 21A ...
Reservation number DB, 22A ... Reservation party identification information DB, 23A ...
Reservation notification DB, 27A ... Reservation invalid information DB, 28A ... Vacancy information DB, 29A ... Participating member DB, 31 ... Reservation application table, a ... Reservation number, b ... Server identification code, c ... Reservation party identification information, d ... Member code, e ... Reservation time limit information, f ... Vacancy information, 35 ... Output / input means, 36 ... Control means, 37 ... Display screen, 38 ... Storage means, 40 ... Vacancy information transmission function, 41 ... Identification information registration Functions, 42 ... Reservation deletion registration function, 43 ... Check-in confirmation function, 45 ... Vacancy data file, 50 ... Login screen, 50a ... Login ID box, 50b ... Login password box, 50c ... Login execution of pointer area button,
51 ... Vacancy setting screen, 51a, 51b, 51c, 51
d, 54a, 54b ... radio button, 51e ... update registration execution button, 52 ... confirmation screen, 52a ... return button, 5
2b ... Confirmation button, 53 ... Mail box, 54 ... Reservation acceptance screen, 54c registration button, 60 ... Reservation number limit function.

   ─────────────────────────────────────────────────── ─── Continued front page    (71) Applicant 502173671             Nishiki Hikaru             Toyohira-ku, Sapporo-shi, Hokkaido 3-6-1, Hohei 3-15             -406 (72) Inventor Akihiko Ando             3-6-58 Taira, Miyamae-ku, Kawasaki City, Kanagawa Prefecture

Claims (11)

[Claims] 1. The portable information terminal 4 is a communication network 3
A reservation information management system for an accommodation facility, which is capable of accessing the management server 1 via the Internet to search for vacancy information of a hotel and reserve the vacancy of the accommodation facility. A reservation application acceptance step S01 for accepting a reservation from the portable information terminal 4, a step S02 for inquiring the settlement server whether or not the reservation fee can be withdrawn, and the reservation fee is withdrawn based on the settlement information of the reservation applicant. Sometimes issuing a reservation number to the portable information terminal 4 in step S03
Next, steps S04 and S05 for checking whether or not there is the reservation person identification information c generated in association with the reservation number and the reservation time limit information e for the reservation person identification information c.
Reservation acceptance notification step S06 of notifying the hotel terminal 2 that the reservation has been accepted after the identification information is confirmed.
Upon receipt of the reservation acceptance notification, the hotel terminal 2 sends the data of its own vacancy information DB managed by the management server 1 based on the reservation time limit information e through the authentication means 17 of the management server 1. Reservation information management system for accommodation facilities, which comprises updating step S07. 2. The hotel terminal 2 according to claim 1, wherein the management server 1 manages the hotel terminal 2 by a reservation deletion registration function of the hotel terminal 2 when the reservation person does not check in within the reservation time limit. A reservation information management system for an accommodation facility, which is capable of updating the data of its own vacancy information DB. 3. The login screen 5 according to claim 1 or 2, when the hotel terminal 2 starts updating.
Step S101 of inputting member ID and password to 0
Then, the login execution button 50c on the login screen 50
Step S102 of clicking, and Step S103 of checking the check button relating to vacancy information on the vacancy setting screen 51 and clicking the update registration execution button
Then, a step S10 of confirming whether or not there is an error in the previously checked contents through the confirmation screen 52 that automatically appears next.
4. A reservation information management system for an accommodation facility, including: 4. The vacant room information as set forth in claim 3, after the hotel terminal 2 confirms the updated contents, the updated vacant room information is transmitted to the management server 1 and the management server 1 indicates “vacant room or use”. A reservation information management system for an accommodation facility, characterized in that a stage of sending a screen of a vacant space identification table 16 capable of identifying whether "medium" is received at a glance. 5. A reservation information management system for an accommodation facility, which enables a client to access a management server via a communication network to search for vacancy information of a hotel and reserve a vacancy of an accommodation facility. , The client is a portable information terminal 4 for making a reservation for a vacant room in an accommodation facility, and the control means 10 of the management server 1 has a reservation applicant acceptance function 20 for receiving a reservation application from the portable information terminal 4. And a notification that the reservation deposit has been withdrawn based on the payment identification information of the reservation applicant 5 concerned, and the settlement server 6
The reservation number issuing function 21 that issues a reservation number to the portable information terminal 4 when it is received from the portable information terminal 4, and creates the reservation person identification information c in association with the reservation number issued by the reservation number issuing function 21. With respect to the hotel terminal 2 which is associated with the reservation person identification information generation function 22 and the reservation time limit information associated with the reservation person identification information c generated by the reservation person identification information generation function 22 and which is registered in the participating member DB. Reservation acceptance notification function 23 for notifying that the reservation has been accepted
And the vacant room information DB 2 stored in the file device 12 of the management server 1 from the hotel terminal 2 that has received the reservation acceptance notification.
The authentication function 17 for checking whether or not the member is a participating member when an update application is made to 9A, and the hotel terminal 2 when the membership function is authenticated by the authentication function 17.
Reservation information management system for accommodation facilities, which includes an updating function 28 that permits updating of the vacancy information DB 29A. 6. The reservation person identification information generating function 22 according to claim 5, wherein the reservation number a issued by the reservation number issuing function 21 and the identification information b on the management server 1 side are combined. Reservation information management system for accommodation facilities. 7. The reservation acceptance notification function 2 according to claim 5,
3 is a hotel terminal in which the member code d of the participating member, the reservation person identification information c generated by the reservation person identification information generating function 22 and the reservation time limit information e set by the reservation time setting function 24 are associated with each other. 2. A reservation information management system for an accommodation facility, which sends a reservation acceptance notification to 2. 8. The management server 1 according to claim 5, wherein the file device 12 has a vacancy status data file, and when the hotel terminal 2 updates the vacancy information DB data,
An identification mark is attached to the vacancy identification table 16 of the vacancy situation data file so that it can be identified at a glance whether it is "vacancy or in use" through the identification mark giving means 18. Reservation information management system for accommodation facilities. 9. The reservation information management system according to claim 5, wherein the management server 1 includes a reservation lock function 25 and a lock release function 26. 10. The management server 1 according to claim 5,
When the reservation number is issued to the mobile information terminal, if the reservation is within the valid time, it has a reservation invalid information notification function to notify the hotel terminal that the reservation has been invalidated according to the intention of the reservation person. A reservation information management system for accommodation facilities. 11. A reservation information management system for an accommodation facility, which enables a client to access a management server via a communication network to search for vacancy information at a hotel and reserve a vacancy at an accommodation facility. , The client is a portable information terminal 4 for making a reservation for a vacant room in an accommodation facility, and the control means 10 of the management server 1 has a reservation applicant acceptance function 20 for receiving a reservation application from the portable information terminal 4. And a notification that the reservation deposit has been withdrawn based on the payment identification information of the reservation applicant 5 concerned, and the settlement server 6
The reservation number issuing function 21 for issuing a reservation number to the portable information terminal 4 when it is received from the portable information terminal 4 and the reservation number issued once to the reservation person from one portable information terminal 5 A reservation number identification function that restricts the reservation from the portable information terminal 4 so that the reservation cannot be made until a predetermined time has elapsed before the reservation, and a reservation person identification in association with the reservation number issued by the reservation number issuing function 21. The reservation terminal identification information generating function 22 for generating the information c, the reservation terminal time information is associated with the reservation person identification information c generated by the reservation person identification information generating function 22, and the hotel terminal is registered in the participating member DB. The reservation acceptance notification function 23 for notifying that the reservation has been accepted, and the vacant room information stored in the file device 12 of the management server 1 from the hotel terminal 2 that has received the reservation acceptance notification. And authentication features 17 to check whether or not the participating members when there is a renewal application for the DB29A,
A reservation information management system for an accommodation facility, which includes an updating function 28 that permits updating of the vacant room information DB 29A of the hotel terminal 2 when it is authenticated by the authentication function 17 that the member is a participating member.