JP2003298824A - Facsimile system, facsimile method, and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To convert providing information to be provided to a facsimile receiver into image data for facsimile and to transmit the image data by facsimile. <P>SOLUTION: A facsimile system for transmitting providing information to a facsimile receiver 64 is provided with a providing information database for associating the providing information with a transmission destination for storage, a converting part for converting the providing information stored in the providing information database into image data in each transmission destination, a facsimile transmitting part for transmitting the image data converted by the converting part to the facsimile receiver 64 of a corresponding transmission destination, and an error information transmitting part for transmitting error information showing to the effect that the facsimile receiver has not received the image data transmitted by the facsimile transmitting part to a predetermined transmission destination 52 in charge when the facsimile receiver has not received the image data. <P>COPYRIGHT: (C)2004,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a facsimile system, a facsimile method, and a program. Particularly, the present invention relates to a facsimile system, a facsimile method, and a program for detecting a facsimile transmission error.

[0002]

2. Description of the Related Art In recent years, facsimiles, telephones, and personal computer communications can be mentioned as immediate communication means. In particular, a facsimile can easily send and receive image data.

[0003]

However, when transmitting data using a facsimile, the sender must first print the image data to be transmitted and read the image described on the printing paper into the facsimile. did not become.

Therefore, the present invention provides a facsimile system, a facsimile method, and a facsimile system capable of solving the above problems.
And to provide a program. This object is achieved by a combination of features described in independent claims of the invention. The dependent claims define further advantageous specific examples of the present invention.

[0005]

That is, according to the first aspect of the present invention, there is provided a facsimile system for transmitting provided information to a facsimile receiver, the provided information database storing provided information in association with a destination. A conversion unit that converts the provision information stored in the provision information database into image data for each destination, and a facsimile transmission unit that transmits the image data converted by the conversion unit to the corresponding destination facsimile receiver. , If the facsimile receiver does not receive the image data transmitted by the facsimile transmission unit, error information indicating that the image data has not been received by the facsimile receiver is transmitted to a predetermined destination. And an information transmission unit.

[0006] The facsimile further comprises a transmission destination database for storing the fax number of the transmission destination in association with the transmission destination information for identifying the transmission destination. The provision information database stores the provision information in association with the transmission destination information, and a facsimile. The transmission unit may transmit the image data to the facsimile receiver identified by the fax number stored in the transmission destination database in association with the transmission destination information.

The delivery information database further comprises a delivery destination database for storing the delivery destination fax number or e-mail address in association with the delivery destination information for identifying the delivery destination. The provision information database associates the provision information with the transmission destination information. If the fax number is stored in the destination database in association with the destination information in the destination database, the facsimile sending unit sends the image data to the facsimile receiver specified by the fax number, and the destination database is sent. In the case where the e-mail address is stored in association with the destination information in (1), the e-mail to which the additional information is attached may be further included in the e-mail sending unit.

The error information transmitter further includes a transmission destination database for storing transmission destination information for identifying the transmission destination in association with the assigned transmission destination identification information for identifying the transmission destination. The error information may be transmitted to the responsible transmission destination stored in the destination database.

The error information transmission section may transmit the error information to a facsimile receiver which is a predetermined transmission destination. The error information transmission unit may transmit the image data converted by the conversion unit as error information to the facsimile receiver of the transmission destination in charge.

A destination database for storing the destination telephone number in association with the destination information for identifying the destination,
The image data converted by the conversion unit, further comprising a telephone number synthesizing unit for synthesizing a telephone number stored in the destination database in association with the destination, the error information transmitting unit,
The image data in which the telephone number synthesizing unit synthesizes the telephone number may be transmitted as error information to the facsimile receiver of the transmission destination in charge.

A destination database that stores the destination telephone number and the fax number of the destination facsimile receiver in association with the destination information that identifies the destination, and the image data transmitted by the facsimile transmission unit by facsimile. If the receiver does not receive the image data, the conversion unit associates the fax number and the telephone number stored in the destination database with the destination information that identifies the destination, in association with the destination information. The error information transmitting unit may transmit the image data converted by the converting unit as error information to the facsimile receiver which is the responsible transmission destination.

The error information transmission section may transmit the error information to a predetermined mail address of the responsible transmission destination. The error information sending unit may send an e-mail to which the additional information is attached as error information to the mail address of the responsible recipient.

A destination database that stores the destination telephone number and the fax number of the destination facsimile receiver in association with the destination information that identifies the destination, and the image data transmitted by the facsimile transmission unit by facsimile. If the receiver does not receive the message, the error information sending unit sends an e-mail containing the telephone number and the fax number stored in the destination database in association with the destination information together with the destination information. Alternatively, it may be sent to the mail address of the responsible recipient.

A destination database that stores the destination fax number and e-mail address in association with the destination information that identifies the destination, and the image data transmitted by the facsimile transmission unit. A mail sending unit may be further provided for sending error information to an electronic mail address stored in the destination database in association with the fax number when the receiver does not receive the email.

The mail sending unit may send the provided information as error information to the electronic mail address. The conversion unit may periodically convert the provided information stored in the provided information database into image data for each destination.

The conversion unit may further include a related information acquisition unit that acquires related information related to the provided information, and the conversion unit may convert the related information and the provided information acquired by the related information acquisition unit into image data.

A destination database that stores destination information that identifies a destination in association with responsible destination identification information that identifies a responsible destination, and a destination database that stores the destination information in association with the destination information. The associated destination further comprises a related information request transmission unit for transmitting a request for related information,
The related information acquisition unit may receive the related information from the responsible transmission destination.

A facsimile receiving unit for receiving reply image data in which predetermined information is written in the image data transmitted by the facsimile transmitting unit, a reading unit for reading predetermined information from the reply image data received by the facsimile receiving unit, and a reading unit. And an update unit that updates the provided information database based on the predetermined information read by.

A destination database for storing destination information for identifying a destination in association with responsible destination identification information for identifying a responsible destination, and a destination database for association with destination information. The responsible transmission destination specified by the responsible transmission destination identification information may further include a reply information transmission unit that transmits the predetermined information read by the reading unit.

According to a second aspect of the present invention, there is provided a facsimile system for transmitting provision information to a facsimile receiver, the facsimile transmitting device transmitting image data to the facsimile receiver, and data communicable with the facsimile transmitting device. The data conversion device includes a conversion device, and the data conversion device includes a provision information database that stores the provision information in association with the destination, and a conversion unit that converts the provision information stored in the provision information database into transmission information for each destination. And a transmission information transmission unit that transmits the transmission information converted by the conversion unit to the facsimile transmission device, and the facsimile transmission device receives the transmission information from the data conversion device and the transmission information reception unit receives the transmission information. The image data creation unit that creates image data using the sent information and the image data created by the image data creation unit Indicates that the facsimile receiver did not receive the image data if the facsimile transmitter did not receive the image data sent by the facsimile transmitter and the facsimile transmitter that sent it to the corresponding destination facsimile receiver. It has an error information transmission part which transmits error information to a predetermined addressee.

According to a third aspect of the present invention, there is provided a facsimile method for transmitting provision information to a facsimile receiver, in which provision information is managed in association with a destination, and the provision information under management is managed by the destination. Each time it is converted to image data, the converted image data is transmitted to the corresponding destination facsimile receiver, and if the transmitted image data is not received by the facsimile receiver, the facsimile receiver The error information indicating that it has not been received is transmitted to a predetermined responsible transmission destination.

According to a fourth aspect of the present invention, there is provided a program for a computer for transmitting provided information to a facsimile receiver, the provided information management function for managing provided information in a computer in association with a destination. A conversion function that converts the provided information managed to image data for each destination,
Facsimile transmission function of transmitting the converted image data to the corresponding destination facsimile receiver, and the fact that the image data was not received by the facsimile receiver when the transmitted image data was not received by the facsimile receiver. And an error information transmitting function for transmitting the error information indicating the above to a predetermined responsible transmission destination.

The above summary of the invention does not enumerate all the necessary features of the present invention, and sub-combinations of these feature groups can also be the invention.

[0024]

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, the present invention will be described through embodiments of the invention, but the following embodiments do not limit the claimed invention, and the features described in the embodiments Not all combinations are essential to the solution of the invention. The “agent” according to the present embodiment is an example of the “destination” according to the present invention.

FIG. 1 is a schematic diagram showing the entire facsimile system according to the present embodiment. The facsimile system includes an insurance company 30 and a plurality of agents 60.
The insurance company 30 has a plurality of person-in-charge terminals 50 and a facsimile machine 52. Each person in charge who uses the person-in-charge terminal 50 is in charge of managing the agency 60, and
And the agency 6 in charge of using the facsimile device 52.
Contact 0.

The agency 60 has both or one of the agency terminal 62 and the facsimile receiver 64. The agency terminal 62 transmits or receives data to or from the data conversion device 40 via the network 10. Further, the agency terminal 62 includes the network 10 and the network 3.
2 transmits or receives data to or from the person in charge 50. The facsimile receiver 64 receives a facsimile from the facsimile transmission device 20.

The present facsimile system further includes a facsimile transmission device 20 and a data conversion device 40. The data conversion device 40 is installed in the insurance company 30 as an example. The data conversion device 40 transmits the transmission information to be provided to the agency 60 to the facsimile transmission device 20. The facsimile transmission device 20 converts the received transmission information into image data and transmits it by facsimile to the facsimile receiver 64. When the facsimile receiver 64 does not normally receive the transmitted image data, the facsimile transmitter 20 receives the image data from the facsimile receiver 64.
The error information indicating that it has not been received is facsimile-transmitted to the facsimile device 52.

The facsimile transmission device 20 according to the present embodiment is a device physically different from the data conversion device 40, but as another example, the facsimile transmission device 20 is:
The device may be integrated with the data conversion device 40. The data conversion device 40 may integrally include a facsimile device 52.

The network 10 includes the Internet, PSTN (Public Switched Telephone Network), LAN, WAN and the like. The network 32 includes, for example, an intranet in an insurance company.

FIG. 2 is a block diagram showing the functional arrangement of the data conversion device 40. The data conversion device 40 includes a clock unit 400, a format storage unit 402, and a conversion unit 404.
A related information request transmission unit 406 and a related information acquisition unit 40
8, a transmission information storage unit 410, and a transmission information transmission unit 412
A facsimile receiving unit 414 and a reading unit 416
And a reply information transmitting unit 417, an updating unit 418, a provision information database 420, and a person in charge database 422.

The provided information database 420 is the agency 6
The provision information to be provided to 0 is stored in association with the agency code which is the information for identifying the agency 60. The provided information database 420 is, for example, an unrenewed contract list.
In this case, the provided information is, for example, a contractor code that identifies a contractor whose contract is an unrenewed contract, a contractor name, insurance information that identifies contract insurance, a security number, a maturity date of the insurance, etc. is there. The person-in-charge database 422 stores the person-in-charge code, which is information for identifying the person in charge of the agency 60, the mail address of the person-in-charge terminal 50, the fax number of the facsimile device 52, and the agency code of the agency 60. It is stored in association with. Format storage unit 40
2 stores a fixed format.

The clock section 400 measures the current date and time.
When the clock unit 400 determines that the date and time is predetermined, the clock unit 400 sends date and time information indicating that the predetermined date and time has been reached to the conversion unit 404. Here, the predetermined date and time is preferably a regular date and time such as 10:00 on the second day of every month. Upon receiving the date / time information, the conversion unit 404 reads the provision information stored in the provision information database 420. Next, the conversion unit 404 reads the standard format stored in the format storage unit 402. Next, the conversion unit 404 converts the provided information into transmission information for each agency code by writing the provided information in the read standard format, and sends it to the related information request transmission unit 406 together with the agency code.

The related information request transmission unit 406 extracts the mail address of the person in charge stored in the person in charge database 422 in association with the received agency code. Next, the related information request transmission unit 406, together with the transmission information, the request information indicating the request for comment for the received transmission information, and the person-in-charge terminal 5 corresponding to the extracted mail address.
Send to 0. Further, the related information request transmission unit 406 stores the transmission information in the transmission information storage unit 410 for each agency code. Further, the related information request transmitting unit 406 transmits information indicating that the request information is transmitted to the person-in-charge terminal 50, to the related information acquiring unit 4.
Send to 08.

The related information acquisition unit 408 determines whether or not a predetermined period has elapsed after receiving the information indicating that the request information has been transmitted to the person-in-charge terminal 50. The predetermined period is determined based on, for example, a predetermined date and time used when the clock unit 400 makes a determination, and a maturity date stored in the provision information database 420 as provision information. When the related information acquisition unit 408 receives a comment from the person-in-charge terminal 50 before a predetermined period has elapsed after receiving the information indicating that the request information has been transmitted to the person-in-charge terminal 50, the received comment is transmitted as transmission information. Send to section 412. On the other hand, when the related information acquisition unit 408 does not receive the comment before the predetermined period has elapsed after receiving the information indicating that the request information is transmitted to the person-in-charge terminal 50, the comment indicating that is not received. The information is sent to the sending information sending unit 412.

When the transmission information transmitting unit 412 receives the unreceived information, the transmission information transmitting unit 412 reads the transmission information from the transmission information storage unit 410, associates it with the agency code, and sends it to the facsimile transmission apparatus 2.
Send to 0. On the other hand, when the transmission information transmission unit 412 receives the comment from the related information acquisition unit 408, the transmission information transmission unit 412 reads the transmission information from the transmission information storage unit 410. Transmission information transmission unit 4
12 attaches a comment to the read transmission information, transmits it to the facsimile transmission device 20 in association with the agency code.

The facsimile receiver 414 shown in FIG.
Operations of the reading unit 416, the reply information transmitting unit 417, and the updating unit 418 will be described later.

FIG. 3 shows an example of the data format of the provided information database 420. The provision information database 420 has an agency code field, a provision information field, and a renewal information field.

The agency code field stores an agency code for identifying the agency 60. The provision information field stores provision information which is information about the unrenewed contractor. The provision information field includes a contractor code field, a contractor name field, an insurance information field,
It includes a security number field and a maturity date field. The contractor code field stores a contractor code for identifying the contractor. The contractor name field stores the name of the contractor. The insurance information field stores information that identifies the insurance contracted by the contractor. The security number field stores information indicating the security number.

The maturity date field stores the maturity date of the policyholder's insurance. The conversion unit 404 may include, in the transmission information, the date indicating the deadline for the renewal procedure based on the maturity date. The renewal information field stores information indicating whether or not the corresponding contractor has renewed the contract. Conversion unit 404
Of the provision information stored in the provision information database 420, only the provision information whose corresponding renewal information is not renewed is extracted.

In this way, the provided information database 420
Can store the provided information in association with the agency code of the agency 60 in charge of the unrenewed contractor. Further, the provided information database 420 can store a plurality of security numbers in association with one contractor code.

FIG. 4 shows an example of the data format of the person-in-charge database 422. Person in charge database 42
2 has an agency code field, a mail address field, a fax number field, and a person in charge code field.

The agency code field stores an agency code for identifying the agency 60. The email address field is the email address of the person in charge, that is, the person in charge terminal 5
0 is stored as the specific. The fax number field stores the fax number of the person in charge. The person-in-charge code field stores a person-in-charge code that identifies a person in charge of the agency 60.

As described above, the person-in-charge database 422 is
The person code of the person in charge of the agency can be stored in association with the agency code. Further, the provided information database 420 can store one agent code in association with a plurality of agency codes.

FIG. 5 is a block diagram showing an outline of a functional configuration of the facsimile transmission device 20. The facsimile transmission device 20 includes an information providing unit 200 and an error processing unit 250.
And a transmission destination database 230 and a transmission information database 240.

The information providing unit 200 includes a data conversion device 40.
Receive information sent from. Next, the information providing unit 200 converts the received transmission information into image data and transmits the image data by facsimile to the facsimile receiver 64.

The error processing section 250 is the information providing section 200.
When the facsimile receiver 64 does not receive the image data transmitted by the facsimile, the error information indicating the fact is transmitted to the agency terminal 62 or the facsimile machine 52 of the insurance company 30.

The destination database 230 is the agency 60.
The mail address for identifying the agency terminal 62, the fax number and the telephone number of the facsimile receiver 64, and the fax number of the person in charge are stored in association with the agency code. The transmission information database 240 stores the transmission information in association with the agency code.

FIG. 6 shows an example of the data format of the destination database 230. Destination database 23
0 includes an agency code field, a fax number field, a mail address field, a telephone number field, and a contact person fax number field.

The agency code field stores an agency code for identifying the agency 60. The fax number field stores the fax number of the facsimile receiver 64 installed in the agency 60. The mail address field stores a mail address for identifying the agency terminal 62. The telephone number field stores the telephone number of the agency 60. The person in charge fax number field stores the fax number of the facsimile device 52 of the insurance company 30.

FIG. 7 shows an example of the data format of the transmission information database 240. The transmission information database 240 includes a transmission information ID field, a transmission information field, and an agency code field.

The transmission information ID field stores a transmission information ID for identifying transmission information. The transmission information field stores transmission information. The agency code field is
The agency code for identifying the agency 60 is stored.

FIG. 8 is a block diagram showing the functional arrangement of the information providing unit 200. The information providing unit 200 includes a transmission information reception unit 202, a transmission destination acquisition unit 204, an image data creation unit 206, and a facsimile transmission unit 210.

The transmission information receiving section 202 receives the agency code and the transmission information from the data converter 40. The transmission information receiving unit 202 adds the transmission information ID for identifying the received transmission information to the transmission information. Transmission information receiving unit 202
Stores the transmission information in the transmission information database 240 in association with the transmission information ID and the agency code. Further, the transmission information receiving unit 202 sends the transmission information ID, the transmission information, and the agency code to the transmission destination acquisition unit 204.

The destination acquisition section 204 extracts the fax number of the facsimile receiver 64 stored in the destination database 230 in association with the received agency code. The destination acquisition unit 204 sends the extracted fax number, transmission information, and transmission information ID to the image data creation unit 206.

The image data creation unit 206 converts the received transmission information into image data for facsimile and sends it to the facsimile transmission unit 210 together with the transmission information ID and the fax number. The facsimile transmission unit 210 transmits the received image data and transmission information ID by facsimile to the facsimile receiver 64 specified by the fax number.

FIG. 9 is a block diagram showing the functional arrangement of the error processing section 250. The error processing unit 250 includes an error detection unit 252, a retransmission destination extraction unit 254, an error information creation unit 256, and an error information transmission unit 258.

The error detection unit 252 transmits the transmission information ID when the facsimile receiver 64 does not receive the image data transmitted by the facsimile transmission unit 210.
And the fax number of the facsimile receiver 64. The error detection unit 252 sends the acquired transmission information ID and fax number to the retransmission destination extraction unit 254.

The resend destination extraction unit 254 extracts from the destination database 230 the mail address, the telephone number, and the person-in-charge fax number stored in association with the received fax number. Here, the resend destination extraction unit 25
No. 4 does not need to extract the mail address when the mail address is not stored in the transmission destination database 230. Next, the resend destination extraction unit 254 sends the extracted mail address, telephone number, and fax number of the person in charge.
It is sent to the error information creation unit 256 together with the transmission information ID.

The error information creating section 256 extracts the transmission information stored in the transmission information database 240 in association with the received transmission information ID. Next, the error information creation unit 256 creates an e-mail with the extracted transmission information attached, and sends it to the error information transmission unit 258 together with the received mail address.

The error information creating section 256 converts the extracted transmission information and the telephone number received from the resend destination extracting section 254 into image data for facsimile and sends it to the error information transmitting section 258 together with the fax number of the person in charge. .

The error information transmission section 258 transmits the received electronic mail to the agency terminal 62 specified by the mail address. Further, the error information transmission unit 258 transmits the received image data by facsimile to the facsimile device 52 specified by the person-in-charge fax number.

The error detector 252 according to the present embodiment
When the facsimile receiver 64 does not receive the image data transmitted by the facsimile transmission unit 210, the transmission information ID is acquired, but the transmission information itself may be acquired instead.

Returning to FIG. 2, the facsimile transmission unit 210
The operation of the data conversion device 40 when the facsimile receiving unit 414 receives the reply image data with respect to the transmission information transmitted by the facsimile to the facsimile receiver 64 will be described. The facsimile receiving unit 414 receives the reply image data in which predetermined information is written in the image data transmitted by the facsimile transmitting unit 210 by facsimile, and the reading unit 4 receives the reply image data.
Send to 16.

The reading unit 416 reads predetermined information from the received reply image data and sends it to the updating unit 418. Here, the predetermined information includes renewal information indicating whether or not the contractor has performed the renewal procedure, and the corresponding securities number. Specifically, the reading unit 416 reads predetermined information using an input device such as an OCR (optical character reading device). The update unit 418 updates the provided information database 420 based on the received predetermined information. Specifically, when the predetermined information includes the renewal information indicating that the contractor has performed the renewal procedure, the updating unit 418 writes “completed” in the renewal information field corresponding to the security number.

In this way, the updating unit 418 updates the provided information database 420 to erase when the contractor listed in the unrenewed contract list has acquired the predetermined information indicating that the contract has been renewed. be able to.

The reading unit 416 also sends predetermined information to the reply information sending unit 417. The reply information transmitting unit 417 transmits the predetermined information to the person-in-charge terminal 50. Thereby, the reply information transmission unit 417 can notify the person in charge of the agency 60 of the predetermined information.

Here, the updating unit 418 writes “completed” in the provision information database 420, but the provision information itself corresponding to the contractor code is provided in the provision information database 4
You may delete from 20. In this case, the provided information database 420 does not include the renewal information field.

FIG. 10 is a flow chart showing the operation of the data conversion device 40. First, the conversion unit 404 outputs date and time information indicating that a predetermined date and time has been reached to the clock unit 40.
When it is received from 0 (S100), the provided information is converted into transmission information for each agency code (S102). Here, the conversion unit 404 creates transmission information by writing the provided information for each agency code in a predetermined format. Here, the provided information is a list of unrenewed contractors. In this way, the conversion unit 404 can classify a plurality of unrenewable contractors for each agent that handles unrenewable contracts.

Next, the related information request transmission unit 406 transmits a request for a comment to be attached to the transmission information to the person-in-charge terminal 50 (S104). Here, the comment is an example of related information, for example, advice from the unrenewal contractor to the agent 60 for attaching the renewal contract, a reply deadline of the transmission information, and the agent 60 when the renewal contract is attached.
Is information about the person in charge of the agency 60 and the insurance company 30, such as the evaluation of.

Next, when the related information acquisition unit 408 receives a comment from the person-in-charge terminal 50 (S106), the transmission information transmission unit 412 attaches the received comment to the transmission information (S110). On the other hand, if the related information acquisition unit 408 does not receive the comment even after a predetermined period has elapsed since the related information request transmission unit 406 transmitted the comment request to the person-in-charge terminal 50 (S108), the process proceeds to S112. Next, the transmission information transmission unit 412 transmits the transmission information to the facsimile transmission device 20 (S112).

Data converter 40 according to the present embodiment
Sends a request for comment to the person in charge 50,
When the comment is not received even after the lapse of the predetermined period, the transmission information is transmitted to the facsimile transmission device 20 without attaching the comment. Instead, the data conversion device 40 takes charge of requesting the comment. The comment may be requested again when the comment is not received even after the lapse of a predetermined period from the transmission to the person terminal 50. Further, the provided information database 420 may store comments in advance. In this case, the data conversion device 40 extracts the comment together with the provided information and converts it into the transmission information.

FIG. 11 is a flowchart showing the operation of the information providing unit 200. First, the transmission information receiving unit 202
Receives the transmission information from the data conversion device 40 (S2
00). Next, the transmission destination acquisition unit 204 extracts the fax number of the facsimile receiver 64 from the transmission destination database 230 (S20).
2). Next, the image data creation unit 206 converts the transmission information into image data for facsimile (S204). Next, the facsimile transmission unit 210 uses the image data creation unit 206
The image data converted by is transmitted to the facsimile receiver 64 specified by the fax number extracted from the transmission destination database 230 by the transmission destination acquisition unit 204 (S20).
6).

As described above, the information providing unit 200 can extract the fax number of the facsimile receiver 64 from the transmission destination database 230 for each transmission information. Therefore, the information providing unit 200 can perform facsimile transmission of different image data for each destination.

FIG. 12 is a flow chart showing the operation of the error processing section 250. First, the error detection unit 252
However, if the facsimile receiver 64 does not receive the image data transmitted by the facsimile transmission unit 210 (S300), the retransmission destination extraction unit 254
Determines whether the mail address of the agency terminal 62 is stored in the transmission destination database 230 (S30).
2).

When the resend-destination extraction unit 254 determines that the mail address of the agency terminal 62 is stored in the transmission destination database 230, it extracts the mail address of the agency terminal 62 from the transmission destination database 230 (S30).
4). Next, the error information creation unit 256 creates an e-mail with the transmission information attached (S306). Next, the error information transmission unit 258 transmits the electronic mail created by the error information creation unit 256 to the agency terminal 62 as error information (S308).

On the other hand, when the resend destination extraction unit 254 determines that the mail address of the agency terminal 62 is not stored in the destination database 230, the person in charge fax number is sent from the destination database 230 from the destination database 230. Extract (S310). Next, the error information creation unit 256 creates image data for facsimile including the transmission information and the telephone number of the agency 60 (S312).
Next, the error information transmission unit 258 causes the error information creation unit 25 to
The image data created by 6 is sent as facsimile information to the facsimile device 52 specified by the fax number of the person in charge (S314).

As described above, when the error processing section 250 determines that the image data transmitted by the facsimile transmission section 210 by the facsimile is not received by the facsimile receiver 64, the error processing section 250 provides error information indicating the fact to the facsimile apparatus of the insurance company 30. 52 or the agent terminal 62.

The error processing unit 250 according to this embodiment
When the mail address of the agency terminal 62 is not stored in the transmission destination database 230, the transmission information is facsimile-transmitted to the facsimile device 52. Instead of this, the error processing unit 250 uses the person in charge. The error information may be transmitted to the terminal 50.

In step S314, the error information creation unit 2
56 adds the telephone number of the agency 60 to the image data, so that the person in charge can browse the telephone number displayed on the person in charge terminal 50 together with the error information.
As a result, the person in charge receives the image data transmitted by the facsimile transmission unit 210 by the facsimile receiver 6 from the image data.
The fact that 4 has not received can be immediately notified to the agent 60 by telephone.

Further, here, the error information includes the transmission information but does not include the transmission information, and indicates that the facsimile receiver 64 has not received the image data facsimile-transmitted by the facsimile transmission unit 210. It may include only information. The error information creation unit 256 may create e-mail or facsimile image data including a list of agents 60 having the facsimile receiver 64 that did not receive the image data transmitted by the facsimile transmission unit 210. Here, the error information creation unit 2
56 creates, for each person in charge, a list of information indicating the agency 60, such as the telephone number, fax number, and mail address of the agency 60. The error information transmitter 258
The list created by the error information creating unit 256 is sent by facsimile or mail to the corresponding person in charge.

Further, in the present embodiment, in S 302, the error processing section 250 determines that the transmission destination database 230
If it is determined that the mail address of the agency terminal 62 is stored in the error information, the error information is not transmitted to the facsimile device 52, but instead, the error processing unit 250 is used.
Even when it is determined that the mail address of the agency terminal 62 is stored in the transmission destination database 230, the error information may be transmitted to the facsimile device 52.

FIG. 13 is a block diagram showing the hardware configuration of the facsimile transmission device 20. The facsimile transmission device 20 includes a CPU 700, a ROM 702, and an R
An AM 704, a communication interface 706, and a leased line interface 709 are provided. CPU700 is R
It operates based on the programs stored in the OM 702 and the RAM 704. The communication interface 706 communicates with the facsimile device 52, the agency terminal 62, and the facsimile receiver 64 via the network 10. The leased line interface 709 communicates with the data conversion device 40. A hard disk drive 710, which is an example of a storage device, stores setting information and a program for operating the CPU 700.

The floppy (registered trademark) disk drive 712 reads data or a program from the floppy disk 714 and provides it to the CPU 700. CD-R
The OM drive 716 reads data or programs from the CD-ROM 718 and provides them to the CPU 700. The communication interface 706 connects to the network 10 to send and receive data.

The software executed by the CPU 700 is
It is stored in a recording medium such as the floppy disk 714 or the CD-ROM 718 and provided to the user. The software stored in the recording medium may be compressed or uncompressed. The software is installed in the hard disk drive 710 from the recording medium, and the RAM 704
Read out and executed by the CPU 700.

The software stored in the recording medium and provided, that is, the software installed in the hard disk drive 710 has, as functional configurations, a transmission information reception function, a transmission destination acquisition function, an image data creation function, a facsimile transmission function, It has an error detection function, a resend destination extraction function, an error information creation function, and an error information transmission function.
Each of these modules worked on the computer, C
The processing to be executed by the PU 700 is the same as the function and operation of the corresponding member in the facsimile transmission device 20 according to the present embodiment, so description thereof will be omitted.

A floppy disk 714 or a CD-ROM 718 as an example of a recording medium shown in FIG. 13 stores some or all functions of the operation of the facsimile transmission device 20 in all the embodiments described in the present application. can do.

These programs are read directly from the recording medium.
It may be read out to the AM and executed, or once installed in the hard disk drive and then read out to the RAM and executed. Further, the program may be stored in a single recording medium or a plurality of recording media. Further, the modules stored in the recording medium may provide each function in cooperation with the operating system. For example, the operating system may be requested to perform some or all of the functions, and the functions may be provided based on the response from the operating system.

The programs or modules shown above may be stored in an external recording medium. As a recording medium, in addition to a floppy disk, a CD-ROM, a D
An optical recording medium such as VD or PD, a magneto-optical recording medium such as MD, a tape medium, a magnetic recording medium, or a semiconductor memory such as an IC card or a miniature card can be used.

FIG. 14 is a block diagram showing the hardware configuration of the data conversion device 40. Data converter 40
Is a CPU 800, a ROM 802, and a RAM 804.
A communication interface 806 and a leased line interface 809. CPU 800 is ROM 802
Also, it operates based on a program stored in the RAM 804. The communication interface 806 includes the facsimile device 52, the agency terminal 62, and the
And a facsimile receiver 64. The leased line interface 809 communicates with the data conversion device 40. Hard disk drive 810 as an example of a storage device
Stores setting information and a program for operating the CPU 800.

The floppy disk drive 812 reads data or programs from the floppy disk 814 and provides them to the CPU 800. The CD-ROM drive 816 reads data or programs from the CD-ROM 818 and provides them to the CPU 800. The communication interface 806 connects to the network 10 and transmits / receives data.

The software executed by the CPU 800 is
It is stored in a recording medium such as the floppy disk 814 or the CD-ROM 818 and provided to the user. The software stored in the recording medium may be compressed or uncompressed. The software is installed in the hard disk drive 810 from the recording medium, and the RAM 804
Read out and executed by the CPU 800.

The software stored in the recording medium and provided, that is, the software installed in the hard disk drive 810 has a clock function,
A format management function, conversion function, related information request transmission / transmission function, related information acquisition function, transmission information management function, transmission information transmission function, facsimile reception function, reading function, update function, and reply information transmission function are provided. The processing performed by each of these modules on the computer to cause the CPU 800 to perform the same is the same as the function and operation of the corresponding member in the data conversion device 40 in the present embodiment, and therefore the description thereof is omitted.

A floppy disk 814 or a CD-ROM 818 as an example of a recording medium shown in FIG. 14 stores a part or all of the functions of the operation of the data converter 40 in all the embodiments described in the present application. can do.

These programs are read directly from the recording medium.
It may be read out to the AM and executed, or once installed in the hard disk drive and then read out to the RAM and executed. Further, the program may be stored in a single recording medium or a plurality of recording media. Further, the modules stored in the recording medium may provide each function in cooperation with the operating system. For example, the operating system may be requested to perform some or all of the functions, and the functions may be provided based on the response from the operating system.

The programs or modules shown above may be stored in an external recording medium. As a recording medium, in addition to a floppy disk, a CD-ROM, a D
An optical recording medium such as VD or PD, a magneto-optical recording medium such as MD, a tape medium, a magnetic recording medium, or a semiconductor memory such as an IC card or a miniature card can be used.

FIG. 15 is a block diagram showing the functional arrangement of the information providing unit 200 according to the modification of this embodiment. The information providing unit 200 according to the modified example is different from the information providing unit 200 according to the present embodiment in that it further includes a mail creating unit 208 and a mail transmitting unit 212.

Destination database 2 according to the present embodiment
Although 30 stores the fax number in association with all agency codes, stores the mail address in association with some agency codes.
This assumes that the agent 60 does not have an agent terminal 62 that can communicate with the network 10. On the other hand, the transmission destination database 230 according to the modification stores either the fax number or the mail address. This assumes that the agency 60 does not have either the agency terminal 62 or the facsimile receiver 64 installed.

Destination acquisition unit 204 according to the present embodiment
Although the fax number is extracted from the transmission destination database 230, the transmission destination acquisition unit 204 according to the modification extracts the data stored in the transmission destination database 230 among the fax number and the mail address. Next, when the fax number is extracted, the destination acquisition unit 204 sends the transmission information, the fax number, and the transmission information ID to the image data creation unit 206. The operations of the image data creation unit 206 and the facsimile transmission unit 210 according to the modification are the same as the operations of the image data creation unit 206 and the facsimile transmission unit 210 according to the present embodiment, and thus the description thereof will be omitted.

On the other hand, when the destination acquisition unit 204 extracts a mail address from the destination database 230,
The mail address and the transmission information are sent to the mail creating unit 208. The mail creating unit 208 creates an electronic mail with the transmission information attached and sends it to the mail sending unit 212 together with the mail address. The mail transmission unit 212 transmits the received electronic mail to the agency terminal 62 specified by the received mail address.

Although the present invention has been described with reference to the embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments. Various changes or improvements can be added to the above-described embodiment. A mode in which such changes or improvements are added may be included in the technical scope of the present invention.
It is clear from the description of the claims.

[0101]

As is apparent from the above description, according to the present invention, the provided information to be provided to the facsimile receiver can be converted into the image data for the facsimile and then the facsimile transmission.

[Brief description of drawings]

FIG. 1 is a schematic diagram showing an entire facsimile system according to the present embodiment.

FIG. 2 is a block diagram showing a functional configuration of a data conversion device 40.

FIG. 3 is a diagram showing an example of a data format of a provision information database 420.

FIG. 4 is a diagram showing an example of a data format of a person-in-charge database 422.

5 is a block diagram showing an outline of a functional configuration of a facsimile transmission device 20. FIG.

6 is a diagram showing an example of a data format of a destination database 230. FIG.

7 is a diagram showing an example of a data format of a transmission information database 240. FIG.

8 is a block diagram showing a functional configuration of the information providing unit 200. FIG.

9 is a block diagram showing a functional configuration of an error processing section 250. FIG.

10 is a flowchart showing the operation of the data conversion device 40. FIG.

11 is a flowchart showing the operation of the information providing unit 200. FIG.

FIG. 12 is a flowchart showing the operation of the error processing unit 250.

FIG. 13 is a block diagram showing a hardware configuration of the facsimile transmission device 20.

FIG. 14 is a block diagram showing a hardware configuration of a data conversion device 40.

FIG. 15 is a block diagram showing a functional configuration of an information providing unit 200 according to a modification.

[Explanation of symbols]

10 network 20 Facsimile transmitter 30 insurance companies 32 networks 40 data converter 50 Person terminal 52 Facsimile machine 60 agents 62 Agent terminal 64 facsimile receiver 200 Information Service Department 202 Transmission information receiver 204 Destination acquisition unit 206 Image data creation unit 208 Mail composer 210 Facsimile transmitter 212 Mail sending part 230 Destination database 240 Transmission Information Database 250 Error processing section 252 Error detector 254 Retransmission destination extraction unit 256 error information creation section 258 Error information transmitter 400 clock section 402 format storage 404 Converter 406 Related information request transmission unit 408 Related Information Acquisition Department 410 Transmission information storage unit 412 transmission information transmission unit 414 Facsimile receiver 416 Reader 417 Reply information transmission unit 418 Update Department 420 Provision information database 422 Personnel Database

   ─────────────────────────────────────────────────── ─── Continued front page    (72) Inventor Kazunori Okubo             2-27-2 Shinkawa, Chuo-ku, Tokyo Sumitomo Mitsui             Tomo Marine Fire Insurance Co., Ltd. (72) Inventor Shinya Chikada             2-27-2 Shinkawa, Chuo-ku, Tokyo Sumitomo Mitsui             Tomo Marine Fire Insurance Co., Ltd. F-term (reference) 5C062 AA02 AB42 AC42 AF02 AF03                       AF15 BC04 BD00                 5C075 BA05 CA90 CE02 CE13 CE14

Claims (21)

[Claims] 1. A facsimile system for transmitting provided information to a facsimile receiver, the provided information database storing the provided information in association with a destination, and the provided information stored in the provided information database. A conversion unit that converts the image data for each transmission destination, a facsimile transmission unit that transmits the image data converted by the conversion unit to a corresponding facsimile receiver of the transmission destination, and the facsimile transmission unit that transmits the facsimile data. An error information transmitting unit that transmits error information indicating that the image data is not received by the facsimile receiver to the predetermined destination when the image data is not received by the facsimile receiver. A facsimile system comprising: 2. A destination database for storing the fax number of the destination in association with destination information for identifying the destination, wherein the provision information database stores the provision information in the destination information. Correspondingly stored, the facsimile transmitting unit transmits the image data to the facsimile receiver specified by the fax number stored in the transmission destination database in association with the transmission destination information. The facsimile system according to claim 1, wherein: 3. A destination database for storing the destination fax number or electronic mail address in association with destination information for identifying the destination, wherein the provision information database stores the provision information in the destination information. When the fax number is stored in association with the destination information and the fax number is associated with the destination information in the destination database, the facsimile transmission unit identifies the image data by the fax number. When the e-mail address is stored in the destination database in association with the destination information in the destination database, the e-mail with the provided information attached is addressed to the e-mail address. The fax according to claim 1, further comprising a mail sending unit for sending. Li system. 4. A transmission destination database for storing transmission destination information for identifying the transmission destination in association with responsible transmission destination identification information for identifying the responsible transmission destination, wherein the error information transmission unit includes the transmission information. The facsimile system according to claim 1, wherein the error information is transmitted to the responsible transmission destination stored in the transmission destination database in association with the transmission destination. 5. The facsimile system according to claim 1, wherein the error information transmitting unit transmits the error information to a facsimile receiver which is the predetermined responsible transmission destination. 6. The facsimile apparatus according to claim 5, wherein the error information transmitting unit transmits the image data converted by the converting unit as the error information to a facsimile receiver of the transmission destination in charge. system. 7. A transmission destination database that stores the transmission destination telephone number in association with transmission destination information that identifies the transmission destination, and associates the transmission destination with the image data converted by the conversion unit. And a telephone number synthesizing unit for synthesizing the telephone numbers stored in the destination database, wherein the error information transmitting unit uses the image data in which the telephone number synthesizing unit synthesizes the telephone numbers as the error information 7. The facsimile system according to claim 6, wherein the facsimile system transmits to the facsimile receiver of the responsible transmission destination. 8. A destination database that stores the telephone number of the destination and the fax number of the facsimile receiver of the destination in association with the destination information for identifying the destination, and the facsimile transmitter. When the facsimile receiver does not receive the transmitted image data, the conversion unit associates the destination information for identifying the destination with the fax number and the fax number stored in the destination database. The telephone number is converted into image data associated with the destination information, and the error information transmission unit transmits the image data converted by the conversion unit as the error information to the facsimile receiver of the transmission destination in charge. 6. The method according to claim 5, wherein
Facsimile system described in. 9. The facsimile system according to claim 1, wherein the error information transmission unit transmits the error information to a mail address of a predetermined responsible transmission destination. 10. The facsimile apparatus according to claim 9, wherein the error information transmission unit transmits an e-mail with the provided information attached as the error information to the mail address of the transmission destination in charge. system. 11. A destination database that stores the telephone number of the destination and the fax number of the facsimile receiver of the destination in association with the destination information for identifying the destination, and the facsimile transmission unit. When the facsimile receiver does not receive the transmitted image data, the error information transmission unit associates the telephone number and the fax number stored in the transmission destination database in association with the transmission destination information. 10. The facsimile system according to claim 9, wherein the electronic mail described together with the transmission destination information is transmitted to the mail address of the transmission destination in charge as the error information. 12. A destination database that stores the destination fax number and e-mail address in association with destination information that identifies the destination, and the image data transmitted by the facsimile transmission unit.
When the facsimile receiver specified by the fax number does not receive, the error information is sent to the electronic mail address stored in the destination database in association with the fax number. The facsimile system according to claim 1, further comprising a mail transmission unit. 13. The facsimile system according to claim 12, wherein the mail sending unit sends the provided information as error information to the electronic mail address. 14. The conversion unit periodically converts the provision information stored in the provision information database into image data for each of the transmission destinations.
Facsimile system described in. 15. The apparatus further comprises a related information acquisition unit that acquires related information related to the provided information, and the conversion unit converts the related information and the provided information acquired by the related information acquisition unit into image data. The facsimile system according to claim 1, wherein: 16. Destination information for identifying the destination,
A transmission destination database that stores the transmission destination identification information that identifies the transmission destination in charge, and the transmission destination that is stored in the transmission destination database in association with the transmission destination information The facsimile system according to claim 15, further comprising: a related information request transmission unit that transmits a request, wherein the related information acquisition unit receives the related information from the responsible transmission destination. 17. A facsimile receiving unit that receives reply image data in which predetermined information is written in the image data transmitted by the facsimile transmitting unit, and the predetermined information from the reply image data received by the facsimile receiving unit. A reading unit for reading, and based on the predetermined information read by the reading unit,
The facsimile system according to claim 1, further comprising: an update unit that updates the provided information database. 18. Destination information for identifying the destination,
It is specified by a transmission destination database which stores the transmission destination identification information in association with the transmission destination identification information, and the transmission destination identification information stored in the transmission destination database in association with the transmission destination information. The facsimile system according to claim 17, further comprising: a reply information transmitting unit that transmits the predetermined information read by the reading unit to a responsible transmission destination. 19. A facsimile system for transmitting provided information to a facsimile receiver, comprising: a facsimile transmission device for transmitting image data to the facsimile receiver; and a data conversion device communicable with the facsimile transmission device, wherein: The conversion device includes a provision information database that stores the provision information in association with a transmission destination, a conversion unit that converts the provision information stored in the provision information database into transmission information for each transmission destination, and the conversion. A transmission information transmission unit that transmits the transmission information converted by the unit to the facsimile transmission device, wherein the facsimile transmission device receives the transmission information from the data conversion device; and the transmission information reception unit. An image data creating unit that creates image data using the transmission information received by a unit; A facsimile transmission unit that transmits the image data created by the data creation unit to the corresponding destination facsimile receiver, and the image data transmitted by the facsimile transmission unit is not received by the facsimile receiver. The facsimile system, further comprising: an error information transmission section for transmitting error information indicating that the image data is not received by the facsimile receiver to a predetermined destination. 20. A facsimile method for transmitting provided information to a facsimile receiver, managing the provided information in association with a destination, and managing the provided provided information into image data for each of the destinations. The converted image data is transmitted to the corresponding facsimile receiver of the transmission destination, and when the transmitted image data is not received by the facsimile receiver, the image data is transmitted to the facsimile receiver. A facsimile method characterized by transmitting error information indicating that it has not been received to a predetermined assigned destination. 21. A program for a computer for transmitting provided information to a facsimile receiver, the provided information managing function for managing the provided information in association with a destination in the computer, and the provided information being managed. A conversion function for converting each of the transmission destinations to image data, a facsimile transmission function of transmitting the converted image data to a corresponding facsimile receiver of the transmission destination, and the facsimile receiver transmitting the transmitted image data A program comprising an error information transmission function of transmitting error information indicating that the image data has not been received by the facsimile receiver to a predetermined assigned destination when the image data is not received. ..