JP2003292162A - Delivery notification system, computer program and recording medium - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a delivery notification system to instantaneously and automatically notify a recipient being out of information on a delivery tried to be delivered in the absence of the recipient but brought back with an absence communication slip left. <P>SOLUTION: This system is provided with an image reader 2 reading an image of inserted slips, a character recognizing part 22 generating text data out of the image taken by the image reader by character recognition processing, an absence communication slip determination part 23 determining if the inserted slip is the absence communication slip or not by searching for previously registered keywords within the text data generated by the character recognizing part 22, and an information transmitting part 25 transmitting the information obtained from the text data by a previously registered contacting method when the slip is determined to be the absence communication slip. <P>COPYRIGHT: (C)2004,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an unattended delivery notification system installed in a house, office or the like. For more information,
The present invention relates to an absentee delivery notification system that automatically reads an absent contact note for delivery (a contact note that the recipient was absent at the time of delivery) left when the recipient is absent and notifies the recipient of necessary information.

[0002]

2. Description of the Related Art When a postal item or delivery requiring a receipt stamp is delivered to a destination house or office when there is no recipient or a person to act on behalf of the recipient, the delivery person will be absent upon delivery. It is common to leave the items and bring them home.
The absentee contact form for delivery (hereinafter, also simply referred to as absentee contact form) usually includes contact information (telephone number) for requesting redelivery.

The recipient can receive the delivery by contacting the contact information described on the absentee contact form and requesting the redelivery. Alternatively, typically the next day or later, you can go to the storage location of the delivery and receive the delivery in exchange for the absentee contact form.

Recently, some courier companies open a web page on the Internet and provide a service for accepting a request for redelivery on the web page. The recipient can check the package status and specify the date and time of redelivery by accessing the web page of the courier.

However, regardless of whether the redelivery is requested by telephone or on the web page, it is desirable for the recipient to promptly know that the delivery was made when he was absent. You will want to request a redelivery as soon as possible, especially for the delivery of goods that the recipient is rushing to obtain. If you know this before you go home and request a redelivery, you may be able to receive the redelivery soon after you return home.

It is also preferable for the delivery person to receive a request for redelivery as soon as possible from the viewpoint of efficiency of work. For example, if you can receive a request for redelivery while you are traveling around another delivery destination while leaving the absentee contact card in the car, you can temporarily deliver the delivery to a station (such as a sales office). You can complete the delivery without having to take it back to.

From this point of view, for example, Japanese Patent Laid-Open No. 2000-2000
An undelivered delivery management system such as that described in Japanese Patent No. 123082 has been proposed. In this system, a monitoring center and a work base where workers are stationed are provided, and the sender's address and name obtained from the display of the delivery received by the worker and the absentee contact form, etc. Contact the recipient with information about the item.

[0008] However, this system is a service in which an operator other than the delivery person contacts the recipient with a mobile phone,
The cost to be paid by the recipient or the courier increases due to the labor required.

As another prior art, Japanese Patent Laid-Open No. 7-7561
In the absence management system proposed in the official gazette, when a courier (deliverer) visits a residence where the recipient is absent for the purpose of delivery, it acquires the audio or video information of the courier and sends the information to the destination. To the recipient of. The recipient contacts the courier based on the transmitted information.

However, in this system, each time the visitor's voice or video information is acquired, that information is transmitted to the recipient at the destination. The recipient will play the video and audio, and will contact the courier every time he or she deems it necessary. It is possible that you cannot spend such time on the go. In addition, the visitor information that does not need to be dealt with is also transmitted, and the recipient spends unnecessary time checking the information.

[0011]

SUMMARY OF THE INVENTION It is an object of the present invention to solve the above conventional problems. That is, it is an object of the present invention to provide a delivery notification system that promptly and automatically notifies the recipient of information about a delivery that was delivered when the recipient was absent and brought back with an absentee contact slip.

It is also an object of the present invention to provide a computer program for configuring such a system using an existing personal computer or the like. Further, it is also an object of the present invention to realize additional functions such as automatically requesting a redelivery date and time suitable for the recipient's schedule.

[0013]

SUMMARY OF THE INVENTION A delivery notification system according to the present invention includes an image reading device for reading an image of a slip that has been inserted, and text data by character recognition processing from image data obtained from the image reading device. Absent contact for determining whether or not the inserted slips are absent contact letters upon delivery by searching the generated character recognition unit and the text data generated by the character recognition unit with a keyword registered in advance. A vote discrimination section and an information transmission section for transmitting the information obtained from the text data by a contact method registered in advance when the slip is determined to be an absent contact note at delivery. Is characterized by.

By using the delivery notification system having such a configuration, information about a delivery that was delivered when the recipient was absent and brought back with an absentee contact slip is automatically and promptly notified to the recipient. The recipient can then contact the deliverer immediately to request a redelivery if necessary.

In a preferred embodiment, the delivery notification system accesses a schedule management unit which registers and manages a user's schedule in advance and a redelivery acceptance service provided by a delivery person (delivery company or delivery company), and manages the schedule. A redelivery request processing unit for designating an appropriate redelivery desired date and time according to the user's schedule acquired from the department.

According to this structure, if the recipient registers in advance a schedule (for example, the date and time at home, the date and time convenient for redelivery), the desired redelivery date and time is automatically notified to the delivery person. Therefore, it is not necessary to decide the desired redelivery date and time and contact the delivery person at the destination. The re-delivery acceptance service provided by the delivery person is usually provided on a web page, and the re-delivery request processing unit automatically accesses the web page and designates a desired re-delivery date and time.

In another preferred embodiment, the delivery notification system determines an appropriate desired redelivery date and time according to a schedule management unit that registers and manages the user's schedule in advance and the user's schedule acquired from the schedule management unit. And a redelivery request output unit for outputting the redelivery request.

According to this structure, when the absentee contact form is delivered at the time of delivery, a redelivery request is output to the delivery person on the spot. For example, a redelivery request message including the desired redelivery date and time is displayed on the display screen. Instead of or together with the display, the redelivery request form may be printed out. Alternatively, the redelivery request message generated by voice synthesis may be output from the speaker.

Further, the computer program according to the present invention is a program executed by the computer in a delivery notification system including an image reading device for reading images of slips and a computer, and image data output by the image reading device. A step of generating text data by character recognition processing from the above, and a step of searching the text data with a keyword registered in advance to determine whether or not the inserted slips are delivery absent contact notes. And transmitting the information obtained from the text data by a pre-registered contact method when it is determined that the slips are absent contact letters upon delivery.

Such a computer program is supplied in a state of being recorded in a computer-readable recording medium such as a CD-ROM, and is installed and executed in the computer from the recording medium. Thus, the delivery notification system can be configured using, for example, a personal computer and an image reading device.

[0021]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram showing an example of a hardware configuration of a delivery notification system according to an embodiment of the present invention. The delivery notification system according to the present embodiment is configured using an image reading device 2 that reads images of slips and a computer system such as a personal computer, and a dedicated program is installed in the computer system. This dedicated program is, for example, a CD-
It is supplied in a state of being recorded on a recording medium 5 such as a ROM (optical disk), and is installed in the auxiliary storage device (HDD) 13 of the computer main body 1 via the reading device 4.

The dedicated program (delivery notification system program) installed in the auxiliary storage device 13 is loaded into the main memory 12 and executed by the processing device 14. In addition to the main memory 12, the auxiliary storage device 13 and the processing device 14, the computer main body 1 includes an input processing unit 15a
The display processing unit 16a and the communication unit 17 are provided. An input device 15 such as a keyboard and a mouse is connected to the input processing unit 15a, and a CRT (cathode ray tube) is connected to the display processing unit 16a.
A display device 16 such as an LCD (liquid crystal display device) is connected. The communication unit 17 is connected to the network 6 such as the Internet public line network (telephone line) or the Internet.

This delivery notification system is installed, for example, in the user's home, and the user has a portable terminal 7 such as a portable telephone or a PDA (portable information device) which can be connected to the network 6 on the go. In addition, the delivery company opens its own web page 8 on a web server connected to the network 6, and the user who accesses the web page checks the status (location) of the delivered product or confirms the desired delivery date and time. We provide a service that can be specified.
Further, some users open their own web pages 9 to transmit and exchange information.

FIG. 2 is a functional block diagram of the delivery notification system according to the first embodiment. The image reading device 2 is
An image reading unit 2a that reads slips (as image data) such as an absence contact slip and a read data transmission unit 2b that sends the read image data to the computer main body 1. Although a detailed description of the specific structure of the image reading unit 2a is omitted, for example, a sheet feeder type image scanner can be used. Insertion port (insertion port) of appropriate size
May be provided on the front surface of the image reading apparatus 2, and a guide and a sheet feeder (paper feeding apparatus) may be provided so that the inserted slips are guided to the image reading unit 2a built in the image reading apparatus 2.

Such an image reading device 2 is installed at an appropriate place such as at the entrance or next to a mailbox, and is connected to the computer main body 1 installed indoors by an appropriate communication line. Serial communication, parallel communication, USB, IEEE depending on conditions such as distance between the two, ease of wiring, and cost
Appropriate ones may be used from existing communication lines such as 1394. Communication may be performed using a wired or wireless LAN.

The computer main body 1 pre-registers a read data receiving section 21 for receiving read data from the image reading apparatus 2, a character recognizing section 22 for generating text data from the read data (image data) through a character recognizing process, and text data. By searching with the keywords
An absent contact note determination unit 23 that determines whether or not the inserted slips are absent contact slips, and a predetermined message (information) from the text data when the slips are determined to be delivery absent contact slips. A message generation unit 24 that generates a message and an information transmission unit 25 that transmits the generated message to the user by a contact method registered in advance. Each of these units is realized by the processing device 14 performing processing in accordance with a dedicated program installed in the computer main body 1.

The information transmission unit 25 communicates with the user's mobile terminal 7 via the communication unit 17 and the network 6 and transmits a predetermined message. For example, a message as text information is transmitted via a network (Internet) 6 to a mobile terminal 7 such as a PDP or a mobile phone having an Internet connection function. Alternatively, a message as voice information generated by voice synthesis is transmitted to a mobile terminal 7 such as a mobile phone via a network (public telephone line network and mobile communication line network) 6.

A data storage unit 26 for storing previously registered data such as the above-mentioned keywords and contact methods.
Is provided. The data storage unit 26 is provided in the auxiliary storage device 13, for example. In addition, the auxiliary storage device 13 stores an operating system program and a delivery notification system program, and further functions as an information storage unit for image data and text data as described later.

The function sharing between the image reading device 2 and the computer main body 1 is not limited to the above-mentioned configuration. For example, the function of the character recognition unit 22 may be built in the image reading device 2 to reduce the load on the computer main body 1. Is also possible.

FIG. 3 is a flowchart showing a flow of processing executed by each unit of the computer main body 1 (processing device 14) in the first embodiment. In step # 101, the character recognition unit 22 generates text data from the image data obtained from the image reading device 2 by character recognition processing (OCR). That is, in the image data of the absentee contact card as illustrated in FIG. 4, the information such as the frame line, the size and arrangement of the characters is removed, and the characters are separated one by one and recognized as a character code, Text data in which such character codes are continuous is generated.

In the following steps # 102 and # 103,
By performing a keyword search of the text data generated by the character recognition unit 22, the absentee contact form determination unit 23 determines whether the entered slips are absent contact slips. That is, the slips in which the image data is read by being inserted from the input port of the image reading device 2 are not limited to the absence contact slip, and may be, for example, a postcard or a meter reading slip for gas usage. is there.

Therefore, the keyword search of the text data is performed using the keywords registered in advance in the keyword management table as shown in FIG. 5 (a). Further, the user can register an arbitrary keyword from the keyword registration screen illustrated in FIG. 5B. Figure 5
In the examples shown in (a) and (b), in addition to the keyword of the absentee contact form, keywords such as the gas usage meter reading form are also registered. However, when the form is a form other than the absentee contact form, This is to enable individual processing.

However, in the process of the flow chart shown in FIG. 3, it is sufficient if the keyword of the absentee contact form is registered. In other words, the absentee contact form determination unit 23 is configured by the character recognition unit 2
Perform a keyword search of the text data generated by 2
If the keyword of the absentee contact form as illustrated in FIG. 5A is found in the text data, it is determined to be the absent contact form. At this time, not only one keyword but also a plurality of keywords may be determined to be an absent contact note.

When it is determined that the keyword is not found and the absent contact note is not received (No in step # 103), the processing shown in FIG. 3 is terminated. When the keyword is found and it is judged that it is the absence contact form (Y in step # 103)
es), the message is generated in the following step # 104. A voice (synthetic) message for telephone contact and an e-mail message are generated. The message is generated by combining the fixed text of the message stored in the data storage unit 26 in advance with information such as the name of the courier included in the text data generated by the character recognition unit 22.

In the next step # 105, the message contact method is checked. The contact method is registered in advance using the contact method registration screen illustrated in FIG. 6 and stored in the data storage unit 26. In the example of FIG. 6, both telephone and electronic mail are registered as the contact method, and the telephone is set to be used preferentially. If neither the telephone number nor the email address is filled in, it is determined in step # 105 that there is no contact method, and the process ends.

If only the telephone number is set as the contact method, or if the telephone number is prioritized, the telephone number is called in step # 106 and if the connection is successful (step # 107). Yes), step # 104
The voice message generated in step (1) is output (step # 109) to notify the user that delivery has been made. After this, the line is disconnected (step # 112), and the process is terminated.

When only the mail address is set as the contact method, or when the mail address is set to have priority, the processing from step # 110 onward is performed. Also,
If the telephone line connection fails in step # 107,
In the following step # 108, it is determined whether or not a mail address is set. If it is not set, the process ends, but if it is set, the processes in and after step # 110 are performed.

That is, the Internet is connected (step # 110), and the e-mail message generated in step # 104 is transmitted to the mail address (step # 111). After this, the line is disconnected (step # 112), and the process is terminated.

In addition to the contact method by telephone or e-mail as in the above embodiment, the user may be contacted by automatic transmission of facsimile, for example. Alternatively, when the user has his / her own web page 9, the contact information may be automatically uploaded to the web page. In this case, when the user browses his / her web page 9, he / she knows that there is a delivery item.

As described above, the user who receives the notification that the delivery has been made can promptly request the redelivery by contacting the courier by a means such as a telephone. Further, when the courier service provides a service for accepting the designation of the date and time of redelivery on the web page (home page) 8, the user accesses the web page 8 using the mobile terminal 7 or personal computer and You can specify the date and time of delivery.

It is also possible to automatically perform the process of accessing the web page 8 and designating the date and time of redelivery. Such an embodiment will be described below. Figure 7
[Fig. 6] is a functional block diagram of a delivery notification system according to a second embodiment. In this embodiment, the computer main body 1 includes a schedule management unit 27 and a redelivery request processing unit 28 in place of the message generation unit 24 and the information transmission unit 25 in the first embodiment.

The schedule management unit 27 registers and manages the user's schedule by using the user's schedule management table as shown in FIG. The re-delivery request processing unit 28 refers to a re-delivery acceptance URL management table as illustrated in FIG. 9 and provides a service for the courier who puts the absentee contact form to accept the re-delivery date and time designation Web page 8 And specify the appropriate redelivery date and time according to the schedule above. The redelivery acceptance URL is a redelivery acceptance URL as illustrated in FIG.
The user can newly register using the registration screen.

FIG. 11 is a flow chart showing the flow of processing executed by each unit of the computer main body in the second embodiment. The processing from steps # 201 to # 203 is the same as the processing from steps # 101 to # 103 in FIG.

When it is determined in step # 203 that the absentee contact form is determined by the absentee contact form determination unit 23, the redelivery request processing unit 28 connects to the Internet via the communication unit 17 in the next step # 204. Then, the web page 8 of the courier is accessed (step # 205), and the desired redelivery date is designated (step # 206). After that, the line is disconnected (step # 207), and the process is terminated.

In this embodiment, the redelivery request processing unit 28 automatically accesses the web page 8 of the courier to specify the date and time of the redelivery, but if the courier supports it, It is also possible that the re-delivery request processing unit 28 automatically performs a process of designating the date and time of re-delivery to the courier by using a telephone by voice synthesis. Alternatively, it is possible to automatically perform the process of designating the date and time of redelivery by using a facsimile.

FIG. 12 is a functional block diagram of the delivery notification system according to the third embodiment. In this embodiment, the computer main body 1 includes a re-delivery request output unit 29 in place of the re-delivery request processing unit 28 in the second embodiment, and a re-delivery request output device 30 such as a display device or a printing device is re-delivered. It is connected to the delivery request output unit 29. The redelivery request output device 30 is adjacent to the image reading device 2. Alternatively, the image reading device 2 and the redelivery request output device 30 may be integrally configured.

Although the flow chart of the process in this embodiment is omitted, the process after step # 204 in the flow chart of FIG. 11 is changed. That is, when the absentee contact form determination unit 23 determines that the absentee contact form is, the redelivery request output device 30 determines an appropriate redelivery desired date and time according to the user's schedule acquired from the schedule management unit 27, The redelivery request is delivered to the redelivery request output device 30. The redelivery request output device 30 displays the desired redelivery date and time on the screen. Instead of the display, or may be printed out together with the display. Alternatively,
The desired redelivery date and time may be output by voice synthesis. In this embodiment, the delivery person who inputs the absentee contact form receives the redelivery request (desired date and time) on the spot (as screen display, printed matter, voice response).

FIG. 13 is a functional block diagram of the delivery notification system according to the fourth embodiment. In this embodiment, in addition to the configuration of the computer body 1 according to the first embodiment, the computer body 1 has a redelivery request processing unit 28.
And an instruction contact response section 31. The redelivery request processing unit 28 is the same as that included in the computer main body 1 in the second embodiment. However, the redelivery request processing unit 28 of the present embodiment does not determine an appropriate redelivery desired date and time according to the user's schedule, but according to the redelivery desired date and time included in the instruction communication from the user.
Access the courier's web page 8 and specify the desired redelivery date and time. The instruction contact response unit 31 controls the process of acquiring the desired redelivery date and time included in the instruction notification from the user.

The instruction contact response section 31 is, for example, the text (text data) of an electronic mail which is an instruction notification from the user.
Extract the desired redelivery date and time from. Alternatively, the desired redelivery date and time is extracted from the voice message of the telephone, which is the instruction message from the user, by the voice recognition process.

Also in this embodiment, as described above,
The redelivery request processing unit 28 may specify the date and time of the redelivery to the courier by using a telephone by voice synthesis. Alternatively, the date and time of redelivery may be designated by automatic transmission of a facsimile.

As the fifth embodiment, in each of the described embodiments and modifications, the text data generated by the character recognition unit from the image data of the absent contact note and the redelivery request processing unit 2 are described.
8 or an information storage unit for storing data such as a desired redelivery date and time designated by the redelivery request output unit 29 may be provided so that the user can read and browse the information when needed. The information storage unit may have the data storage unit 26 also have the function thereof, or may be separately provided in the auxiliary storage device 13.

FIG. 14 shows an example of a screen display when the user browses the information read from the information storage unit. Further, FIG. 15 shows an example of a storage management table when the information storage unit stores and manages the above information. In FIG. 14, the “OK” button is a button for ending the browsing display screen, the “NEXT” button is a button for displaying the next information, and the “DELETE” button is for accumulating the information being displayed. It is a button to delete from the information.

Further, the image data obtained from the image reading device 2 may be included in the information stored in the information storage section.
In this case, images of input materials (slips) including postcards and gas usage meter reading slips other than the absentee contact slip are accumulated, and the user can read and read those images as needed.

When the user has opened a web page, the above information may be uploaded and stored in the web page, and the user may access the web page and browse the stored information. In this case, the web page of the user (the web server in which the web page is stored) functions as an information storage unit.

Although the embodiments of the present invention have been described above together with the modified examples, the present invention is not limited to the above-described embodiments and can be implemented in various forms. (Supplementary Note 1) An image reading device that reads an image of inserted slips, a character recognition unit that generates text data from the image data obtained from the image reading device by a character recognition process, and the character recognition unit. By searching the text data with the keyword registered in advance,
An absent contact note determination unit that determines whether the inserted slips are delivery absent contact slips, and a contact registered in advance when the slips are determined to be delivery absent contact slips. An information transmission unit for transmitting information obtained from the text data by a method, the delivery notification system.

(Supplementary Note 2) Appropriate redelivery is performed according to the user's schedule acquired from the schedule management unit by accessing the schedule management unit for registering and managing the user's schedule in advance and the redelivery acceptance service provided by the delivery person. The delivery notification system according to appendix 1, further comprising a redelivery request processing unit that specifies a desired date and time.

(Supplementary Note 3) A schedule management unit that registers and manages a user's schedule in advance, and an appropriate redelivery desired date and time is determined according to the user's schedule acquired from the schedule management unit, and a redelivery request is output. The delivery notification system according to appendix 1, further comprising a delivery request output unit.

(Supplementary Note 4) After the information is transmitted to the user by the information transmitter, the instruction communication from the user is received,
A redelivery request that specifies the desired redelivery date and time acquired by the instruction communication response unit by accessing the instruction communication response unit that acquires the desired redelivery date and time included in the instruction communication and the redelivery reception service provided by the delivery person The delivery notification system according to appendix 1, further comprising a processing unit.

(Supplementary Note 5) An information storage unit that stores the text data obtained from the character recognition unit and information including the desired redelivery date and time, and the information storage unit according to the browsing request from the user. Supplementary notes 1 and 2, characterized in that a storage information output unit for outputting information is provided.
The delivery notification system described in 3 or 4.

(Additional remark 6) The accumulated information accumulated by the information accumulating unit and output by the accumulated information output unit includes image data obtained from the image reading device. Delivery notification system.

(Supplementary Note 7) A program executed by the computer in a delivery notification system comprising an image reading device for reading images of slips and a computer, which is obtained by character recognition processing from image data output by the image reading device. Generating text data,
A step of determining whether or not the entered slips are delivery-absence contact slips by searching the text data with a keyword registered in advance; and the slips are delivery-absence contact slips. And transmitting information obtained from the text data according to a contact method registered in advance when the determination is made.

(Supplementary Note 8) A computer-readable recording medium in which a program executed by the computer is recorded in a delivery notification system including an image reading device for reading an image of slips and a computer, wherein the program is A step of generating text data from the image data output by the image reading device by a character recognition process, and searching the text data with a keyword registered in advance, the inserted slips are absent contact notes upon delivery. Determining whether or not,
And a step of transmitting information obtained from the text data by a pre-registered contact method when it is determined that the slips are absent contact letters upon delivery.

[0063]

As described above, according to the delivery notification system, the computer program, and the recording medium of the present invention, the information about the delivery that was delivered when the recipient was absent and brought back with the absentee contact slip. Will be automatically notified to the recipient at the destination so that the recipient can immediately contact the courier to request a redelivery if necessary.

Further, due to the functions of the schedule management unit for pre-registering and managing the user's schedule and the re-delivery request processing unit or the re-delivery request output unit, an appropriate re-delivery desired date and time is automatically designated according to the user's schedule. The delivery person (courier) is notified so that the recipient can save the trouble of deciding the redelivery desired date and time and contacting the delivery person at the destination.

[Brief description of drawings]

FIG. 1 is a block diagram showing an example of a hardware configuration of a delivery notification system according to an embodiment of the present invention.

FIG. 2 is a functional block diagram of a delivery notification system according to the first embodiment.

FIG. 3 is a flowchart showing a flow of processing executed by each unit of the computer main body in the first embodiment.

FIG. 4 is a diagram showing an example of an absentee contact form.

FIG. 5 is a diagram showing an example of a management table and a registration screen of a keyword for searching text data.

FIG. 6 is a diagram showing an example of a contact method registration screen.

FIG. 7 is a functional block diagram of a delivery notification system according to a second embodiment.

FIG. 8 is a diagram showing an example of a schedule management table.

FIG. 9 is a diagram showing an example of a redelivery acceptance URL management table.

FIG. 10 is a diagram showing an example of a redelivery acceptance URL registration screen.

FIG. 11 is a flowchart showing a flow of processing executed by each unit of the computer main body in the second embodiment.

FIG. 12 is a functional block diagram of a delivery notification system according to a third embodiment.

FIG. 13 is a functional block diagram of a delivery notification system according to a fourth embodiment.

FIG. 14 is a diagram showing an example of a screen display when a user browses information read from an information storage unit in the delivery notification system according to the fifth embodiment.

FIG. 15 is a diagram showing an example of a storage management table of an information storage unit.

[Explanation of symbols]

1 computer body 2 Image reader 5 recording media 22 Character recognition part 23 Absence Contact Form 25 Information transmitter 27 Schedule Management Department 28 Redelivery Request Processing Department 29 Redelivery request output section 30 Redelivery request output device 31 Instruction contact response section

─────────────────────────────────────────────────── ─── Continuation of front page (51) Int.Cl. ⁷ Identification code FI theme code (reference) G06F 17/60 176 G06F 17/60 176Z 506 506 G06K 9/00 G06K 9/00 S (72) Inventor Asami Toshihiro 4-1-1 Kamiodanaka, Nakahara-ku, Kawasaki City, Kanagawa Prefecture F-Term within Fujitsu Limited (reference) 5B064 AA01 AA07

Claims (5)

[Claims] 1. An image reading device for reading an image of an inserted slip, a character recognition unit for generating text data by a character recognition process from image data obtained from the image reading device, and the character recognition unit. By searching the registered text data with a keyword registered in advance, an absent contact slip determination unit that determines whether the entered slips are delivery absent contact slips, and the slips are absent during delivery A delivery notification system, comprising: an information transmission unit that transmits information obtained from the text data by a contact method registered in advance when it is determined to be a vote. 2. An appropriate desired redelivery date and time according to the user's schedule obtained by accessing a redelivery reception service provided by a delivery person, by registering and managing a user's schedule in advance. The delivery notification system according to claim 1, further comprising a redelivery request processing unit for designating the. 3. A schedule management unit that registers and manages a user's schedule in advance, and a re-delivery request that determines an appropriate desired re-delivery date and time and outputs a re-delivery request according to the user's schedule acquired from the schedule management unit. The delivery notification system according to claim 1, further comprising an output unit. 4. A program executed by the computer in a delivery notification system including an image reading device for reading images of slips and a computer, wherein text data is obtained from image data output by the image reading device by character recognition processing. And a step of determining whether or not the input slips are absent contact notes upon delivery by searching the text data with a keyword registered in advance, and when the slips are delivered. And a step of transmitting information obtained from the text data by a contact method registered in advance when it is determined to be an absentee contact form. 5. A computer-readable recording medium in which a program executed by the computer is recorded in a delivery notification system including an image reading device for reading an image of slips and a computer, wherein the program reads the image. A step of generating text data from the image data output by the device by a character recognition process, and a search for the text data with a keyword registered in advance to determine whether the entered slips are absent contact notes at delivery. And a step of transmitting the information obtained from the text data by a contact method registered in advance when it is determined that the slip is an absent contact note for delivery. Recording medium.