JP2003263537A - Communication method, communication system, central device, computer program, and storage medium - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a communication method, a communication system, a central device, a computer program, and a storage medium causing no temporal nor geographical trouble to a job seeker in a remote location and offering a high degree of temporal freedom to an interviewer in interview by a business organization for recruiting an employee. <P>SOLUTION: Questionnaire information indicating questionnaires to the jog seeker from an interviewer of the business organization is previously stored in a central device 10, and when access is made to the central device 10 by the job seeker operating a job seeking terminal device 30, the questionnaire information based on sound and images is transmitted from the central device 10 to the job seeking terminal device 30. In the job seeking terminal device 30, the questionnaire information is outputted, and at the same time, answer information based on sound and images to the questionnaire information by the job seeker is received to be transmitted to the central device 10. In the central device 10, the questionnaire information and the answer information are recorded, and the recorded questionnaire information and answer information are transmitted to a recruiting terminal device 20 managed by the interviewer in an optional time. <P>COPYRIGHT: (C)2003,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a central device, a recruiting terminal device for communicating with the central device, a communication method using the job seeking terminal device, and a communication system to which the method is applied.
Regarding a central device used in the system, a computer program for realizing the device, and a computer-readable recording medium in which the program is recorded, job seekers are not particularly limited by time and area. The present invention relates to a communication method, a communication system, a central device, a computer program, and a recording medium capable of being interviewed by a person.

When a business entity such as a company seeks a job, in order to comprehensively judge the qualifications of a job seeker, not only a written document such as a resume submitted by the job seeker but also an interviewer of the business entity is a job seeker. It is generally practiced to conduct an interview with the applicant and judge whether or not to adopt it by taking the results into consideration.

[0003]

However, since the interview for the purpose of hiring is conducted at the location of the business entity on the date and time designated by the business entity, it causes a time and financial inconvenience to a job seeker in a remote place. In addition, there may be situations where it is difficult for job seekers in the neighborhood to have time to interview and it is difficult to secure time for interviews.

Also for the interviewer, in a limited time,
There is a problem that it is not possible to interview a sufficient number of job seekers.

The present invention has been made in view of such circumstances, and the question information indicating the question for the interview to the job applicant from the interviewer of the business entity is recorded in advance in the central device using the web server computer. Incidentally, when a job seeker operating a job seeking terminal device using a personal computer accesses the central device, the central device transmits voice and / or video question information to the job seeking terminal device, and the job seeker asks the question. By inputting audio and / or video answer information indicating the answer to the information to the job seeker's terminal device and transmitting it to the central device, the job seeker can virtually communicate with the interviewer without being restricted by region and time. Communication method capable of conducting a virtual interview and enabling an interviewer to confirm a virtual interview with more job seekers, a communication system using the method, and The central device used in the system,
The main object of the present invention is to provide a computer program for realizing the device and a computer-readable recording medium in which the program is recorded.

Another object of the present invention is to provide a communication system or the like capable of conducting an appropriate interview according to the job seeker by determining the question information to be transmitted from the central apparatus according to the answer of the job seeker.

[0007] Further, according to the need of the interviewer, by providing a desired question to a specific job seeker, it is possible to provide a communication system etc. capable of performing an appropriate interview according to the job seeker. The purpose of.

[0008]

A communication method according to a first aspect of the present invention is a communication method for performing communication using a central device, a recruiting terminal device and a job seeking terminal device that communicate with the central device. The device pre-records voice and / or video question information indicating a question, transmits the recorded question information to the job seeking terminal device, and the job seeking terminal device,
After outputting the received question information and starting output of the question information, voice and / or video is accepted as input of the answer information, the accepted answer information is transmitted to the central device, and the central device further receives the received answer. The information is recorded in association with the transmitted question information, the question information and answer information are transmitted to the recruiting terminal device, and the recruiting terminal device outputs the received question information and answer information. .

In the communication method according to the first aspect of the invention, when a job seeker operating a job seeking terminal device accesses the central device,
By sending the question information from the central device to the job seeking terminal device and the job seeker answering the question, it is possible for the job seeker to conduct a virtual interview without being restricted by region and time. Since the question information and the answer information are transmitted and output to the recruiting terminal device, an interviewer who operates the recruiting terminal device can confirm a virtual interview with more job seekers.

A communication system according to a second aspect of the present invention includes a central device, a recruiting terminal device that communicates with the central device and is managed by a business entity, and a job seeking terminal device that communicates with the central device. In the above, the central device includes means for accessing a database for recording voice and / or video question information indicating a question, and transmitting means for transmitting the recorded question information to the job seeking terminal device, The job seeking terminal device comprises means for outputting the received question information, means for accepting an input of answer information after starting output of the question information, and means for transmitting the accepted answer information to the central device. The apparatus further comprises means for recording the received answer information in association with the transmitted question information,
And a means for transmitting the question information and the answer information to the recruiting terminal device, and the recruiting terminal device for outputting the received question information and answer information.

In the communication system according to the second aspect of the present invention, when the job seeker operating the job seeking terminal device accesses the central device, the central device transmits the question information to the job seeking terminal device,
By accepting the answer from the job seeker, the job seeker can conduct a virtual interview without being restricted by the region and time, and the question information and answer information are transmitted to the job terminal device and output. Therefore, it is possible for the interviewer who operates the recruiting terminal device to confirm the virtual interview status of more job seekers.

In the communication system according to the third invention, in the second invention, the database stores the first question information and a plurality of second question information to be transmitted after receiving the answer information to the first question information. It is recorded, and the central device is provided with means for determining question information to be transmitted next based on the received answer information.

In the communication system according to the third aspect of the invention, different questions are asked depending on the answer of the job seeker, so that it is possible to carry out an appropriate interview according to the job seeker.

A communication system according to a fourth aspect of the present invention is the communication apparatus according to the second or third aspect of the invention, wherein the recruiting terminal device receives input of question information designating job seeker identification information related to the job seeking terminal device. And a means for transmitting the accepted question information to the central device, wherein the central device records the received question information in association with the designated job seeker identification information, and the recorded question information, Means for transmitting to the job seeking terminal device related to the associated job seeker identification information.

In the communication system according to the fourth aspect of the invention, it is possible to ask a specific job seeker a desired question.
It is possible to have an appropriate interview according to the job seeker.

A communication system according to a fifth aspect of the present invention is the communication system according to any one of the second to fourth aspects of the invention, wherein the question information recorded in the database is recorded in association with business entity specifying information that identifies the business entity. The job seeking terminal device includes means for accepting input of request information requesting transmission of question information by designating business entity specifying information, and means for transmitting the accepted request information to the central apparatus. The central device includes means for extracting the question information specified by the received request information from the database, and the transmitting means included in the central device is adapted to transmit the extracted question information. And

In the communication system according to the fifth aspect of the present invention, it is possible to have an interview with a plurality of business entities, which is excellent in convenience.

A communication system according to a sixth aspect of the present invention is the communication system according to any one of the second to fifth aspects, wherein the central unit analyzes the time from the output of the question information to the acceptance of the answer information, and the analyzed time. And means for recording the time information indicating the above in association with the reply information.

In the communication system according to the sixth aspect of the present invention, the time from question to answer is recorded in the central device and transmitted to the recruiting terminal device so that the job seeker checks the answer to the question and then answers. It is possible to suppress fraudulent acts of confirming with a person.

A communication system according to a seventh aspect of the present invention is the communication system according to any one of the second to sixth aspects, wherein the central unit has means for relaying communication between the recruiting terminal device and the job seeking terminal device in real time. It is characterized by being provided.

In the communication system according to the seventh aspect of the invention, if necessary, the communication between the recruiting terminal device and the job seeking terminal device is relayed in a state where the real-time property is ensured by using the streaming technique, whereby the question and answer contents are Can be made flexible.

A communication system according to an eighth invention is characterized in that, in any of the second invention to the seventh invention, the reply information is voice and / or video.

In the communication system according to the eighth aspect of the invention, the interviewer of the business entity can grasp the situation of the job seeker in detail by accepting the behavior of the job seeker such as voice and video as the answer information. .

A central device according to a ninth aspect of the present invention is a central device that communicates with a job-hunting terminal device and a recruiting terminal device managed by a business entity, wherein voice and / or video question information indicating a question is sent to the business entity. Means for accessing a database for recording in association with the business entity specifying information for specifying
When request information requesting transmission of question information by designating business entity specifying information is received from the job seeking terminal device, means for extracting question information designated by the received request information from the database, and extracted The means for transmitting question information to the job seeking terminal device, the means for recording the received answer information in association with the question information when receiving the answer information for the transmitted question information, the question information and the answer information Means for transmitting to the recruiting terminal device.

In the central device according to the ninth aspect of the invention, when a job seeker operating the job seeking terminal device makes an access by sending request information, the question information is transmitted to the job seeking terminal device,
By accepting the behavior of job seekers as answer information,
It is possible for job seekers to conduct virtual interviews without being restricted by region and time, and for interviewers who operate terminal devices for recruitment, to confirm virtual interviews with more job seekers. Is possible.

A computer program according to a tenth aspect of the present invention is a computer program for causing a computer communicating with a job seeking terminal device and a job seeking terminal device managed by a business entity to perform a communication process.
A procedure for accessing a database for recording voice and / or video question information indicating a question in association with the business entity specifying information for identifying the business entity, and for causing a computer to store the business entity specifying information from the job seeking terminal device. A procedure for extracting the question information designated by the received request information from the database when the request information requesting the transmission of the designated question information is received, and the computer extracts the extracted question information from the job seeking terminal device. To the computer, and when the computer receives the answer information to the transmitted question information, records the received response information in association with the question information, and the computer to record the question information and the response information for the recruiting job. And a procedure for transmitting the data to the terminal device.

In the computer program according to the tenth aspect of the present invention, the computer operates as a central device by being executed by a computer such as a web server computer, so that a job seeker operating a job seeking terminal device can access by transmitting request information. In this case, by sending the question information to the job-seeking terminal device and accepting the behavior of the job seeker as answer information, the job seeker can conduct a virtual interview without being restricted by the region and time. Possible,
It is possible for an interviewer who operates the recruiting terminal device to confirm virtual interviews with more job seekers.

A computer-readable recording medium according to the eleventh aspect of the present invention records a computer program for causing a computer communicating with a job seeking terminal device and a job seeking terminal device managed by a business entity to perform communication processing. In a computer-readable recording medium, the computer is made to access a database for recording audio and / or video question information indicating a question in association with business entity specifying information for identifying the business entity. When the procedure and the computer receive the request information requesting the transmission of the question information by designating the business entity specifying information from the job seeking terminal device, the question information designated by the received request information is extracted from the database. The procedure to
A procedure for causing a computer to transmit the extracted question information to the job seeking terminal device; and a procedure for causing the computer to record the received answer information in association with the question information when receiving the answer information for the transmitted question information. A computer program including a procedure for causing a computer to transmit question information and answer information to the recruiting terminal device is recorded.

In the computer-readable recording medium according to the eleventh invention, the computer operates as a central device by executing the recorded computer program on a computer such as a web server computer. When a job seeker operating a terminal device makes an access by sending request information, by sending question information to the job seeking terminal device and accepting the job seeker's behavior as answer information, the job seeker can see the region and time. It is possible to conduct a virtual interview without being restricted by the above, and it is possible for an interviewer who operates the recruiting terminal device to confirm the virtual interview with more job seekers.

[0030]

BEST MODE FOR CARRYING OUT THE INVENTION The present invention will be described in detail below with reference to the drawings showing the embodiments thereof. FIG. 1 is an explanatory view conceptually showing a communication system of the present invention. Reference numeral 10 in FIG. 1 denotes a central device of the present invention using a web server computer,
The central unit 10 is connected to a communication network NW such as the Internet and provides a service using the communication method of the present invention. Further, in the communication network NW, the recruiting terminal devices 20, 20, such as client computers, etc., respectively managed by a plurality of business entities that interview job seekers using services provided using the central device 10. , And terminal devices 30 for job seeking such as personal computers, which are operated by a plurality of job seekers who apply for job vacancies, are connected.

FIG. 2 is a block diagram showing the configuration of the communication system of the present invention, and FIG. 3 is a conceptual diagram showing a recording medium in which the computer program for the central apparatus of the present invention is recorded. The central device 10 includes a computer program PG for the central device of the present invention, an auxiliary storage means 12 such as a CD-ROM drive for reading various information from a recording medium REC such as a CD-ROM in which various information such as data is recorded, and an auxiliary storage. A recording means 13 such as a hard disk drive for recording various information read by the means 12 is provided. Then, the computer program PG of the present invention and various kinds of information such as data are read from the recording means 13, stored in the RAM 14 for temporarily storing the information, and executed by the CPU 11, so that the web server computer serves as the central device 10 of the present invention. Operate. Furthermore, the central unit 10 comprises a communication means 15 which connects to the communication network NW.

A part of the recording area of the recording means 13 is a business entity database (business entity DB) 10a for recording business entity information about business entities, and a job seeker database (job seeker DB) for recording personal information about job seekers. 10b, a question database (question DB) 10c that records question information indicating a question for an interview in association with the business entity specifying information (business entity ID) that identifies the business entity, and an answer indicating the question information and the answer to the question It is used as various databases such as answer database (answer DB) 10d for recording information, and access / recording of information is performed as needed.
Reading is performed. Note that a part of the recording area of the recording means 13 is a business entity database 10a and a job seeker database 10
b, question database 10c, and answer database 1
Instead of being used as various databases such as 0d, other devices connected to the central device 10 may be used as various databases.

The recruiting terminal device 20 includes a CPU 21, a recording unit 22, a RAM 23, a communication unit 24, an image position instruction input unit 25a such as a mouse, a character input unit 25b such as a keyboard, a voice input unit 25c such as a microphone, a camera and the like. The video input means 25d, the display output means 26a such as a monitor, and the audio output means 26b such as a speaker are provided.

The job-seeking terminal device 30 includes a CPU 31, a recording unit 32, a RAM 33, a communication unit 34, an image position instruction input unit 35a, a character input unit 35b, and a voice input unit 35.
c, video input means 35d, display output means 36a, and audio output means 36b.

Next, various databases provided in the central device 10 of the present invention will be described. Business entity database 10
In a, business entity information such as capital and business content relating to the business entity is recorded in association with the business entity ID. In the job seeker database 10b, the job seeker related information to the job seeker terminal device 30, that is, the job seeker who specifies the job seeker who operates the job seeker terminal device 30, is associated with the job seeker identification information (job seeker ID).
Contains personal information about job seekers. The personal information recorded in the job seeker database 10b is transmitted by the job seeker to the central apparatus 10 using the job seeking terminal device 30.

FIG. 4 is an explanatory view conceptually showing the recorded contents of the question database 10c provided in the central device 10 of the present invention. The question database 10c includes a table for recording question information and a table for recording a branch condition for selecting a question to be transmitted, and the table for recording question information shown in FIG. And business entity ID
Voice and video question information indicating a question for each business entity associated with is recorded as a record. See also FIG.
In the table for recording the branching condition shown in (b), a record in which the next question ID, the question ID, and the item of condition are associated with each other is recorded. The next question ID indicates the question information to be transmitted next when the answer to the question information indicated by the associated question ID is accepted and the accepted answer satisfies the condition indicated in the condition item. For a record in which the item of the next question is blank, it is indicated that the question information is the last question. Specifically, when conditions such as the answer to the question indicated by the question ID being “yes” are set, the question information indicated by the next question ID is provided only when the set conditions are satisfied. Will be sent next, and if the condition is not satisfied, the predetermined question information that is set in advance for the case that the condition is not satisfied is transmitted, and the question information for the case that the condition is not satisfied is set. If not, the question will end. A plurality of next questions may be set for one record, and in that case, the question information to be transmitted next is determined depending on which of the conditions set for the plurality of next questions is satisfied.

FIG. 5 is an explanatory view conceptually showing the recorded contents of the answer database 10d provided in the central device 10 of the present invention. The answer database 10d is a database for recording answers from job seekers, and is recorded as a record associated with the job seeker ID and the business entity ID. Each record has a job seeker ID, business entity ID, and question I.
It has items such as D, answer information indicating an answer, and time information indicating the time from the completion of outputting the question information at the job seeking terminal device 30 to the acceptance of the answer.

Next, an interview method using the communication system of the present invention will be described. 6 and 7 are a central device 10 and a job seeking terminal device 3 used in the communication system of the present invention.
It is a flowchart which shows the virtual interview process of 0. The job seeker operates the job seeking terminal device 30 to access the central device 10 to display the initial screen. Icons that display information such as company names of various business entities are displayed on the initial screen. By clicking an icon indicating an arbitrary business entity, the job seeking terminal device 30 accesses the central device 10. The business entity information recorded in the business entity database 10a is received and displayed. Then, the business entity to be interviewed is determined, and an input indicating that the determined business entity is to be started is performed. In the terminal device 10 for job seeking, an input for designating a business entity and starting an interview, that is, designating a business entity ID (business entity identification information) for identifying a business entity and transmitting question information indicating a question for the interview The input of request information to be requested is accepted (S101), and the accepted request information is sent to the central unit 10.
(S102).

The central unit 10 receives the request information (S
103), the business entity ID specified by the received request information
Question information corresponding to the question information is extracted from the question database 10c (S104), and the extracted question information is searched for by the terminal device 3 for job seeking.
It is transmitted to 0 (S105). The question information transmitted first is determined in advance for each business entity. For example, question I
It is identified by D or a predetermined flag.

The job seeking terminal device 30 receives the question information (S106), and starts outputting audio and video as the received question information (S107). At this time, the job seeking terminal device 30 outputs audio and video by using a streaming technique that starts outputting question information before reception of question information is completed. Then, when the output of the question information by voice and video is completed, the time is read (S108), the input of voice and video is started as the answer information indicating the answer to the question information (S109), and the accepted answer information is sent to the central device 10. (S110).

In the accepted answer information, the silent part from the completion of outputting the question information to the detection of voice and acceptance of the input is not transmitted to the central unit 10, but at the completion of output. The time from the time of reading to the reception of voice input is added to the response information as time information and transmitted to the central device 10. Therefore, when the response information is reproduced and output by the method described later, the question is completed. You can check the reaction time from when you answer to the answer.

However, instead of adding the time information, the received information including the silent portion may be transmitted to the central device 10 as answer information immediately after the output of the question information is completed. Immediately after the output is started, the input of voice and video may be received and transmitted to the central device 10 as answer information so that the reaction when asking a question can be confirmed.

By using the time information in this way,
It is possible to suppress fraudulent behavior in which a job seeker checks the answer to a question and then answers it, or confirms it with another person.

The central device 10 receives the reply information (S
111), the time from the output of the question information to the acceptance of the answer information is analyzed based on the received answer information (S11
2), the received answer information is recorded in the answer database 10d in association with the job seeker ID, the business entity ID, and the question information (S113), and the time information indicating the analyzed time is also associated with the answer information in the answer database. It records in 10d (S114). Note that the time analysis in step S112 refers to reading the time information added to the answer information here, but is not limited to this method, and for example, from the transmission of question information to the reception of answer information, the central device 10 It is possible to use various methods such as clocking and using time information based on the clocked time. Further, by accessing the question database 10c, it is determined whether there is question information to be transmitted next based on the item of the next question of the question information corresponding to the received answer information (S115), and there is question information to be transmitted next. If it is determined that the question information is plural or singular (S116), the question information is determined (S116). When it is determined that the question information is plural (S116: YE
S), the question information for which the condition satisfied by the received answer information is set is determined as the question information to be transmitted next (S117), and the corresponding question information is set to the question database 1
0c is extracted (S118), and the extracted question information is transmitted to the job seeking terminal device 30 (S119). A voice recognition process is performed as a pre-process to determine the question information, if necessary.

The job seeking apparatus 30 receives the question information (S120) and repeats the processing from step S107.

In step S115, when it is determined that there is no question information to be transmitted next (S115: NO), end processing such as transmission of information indicating the end of the interview to the job seeking terminal device 30 is performed to obtain the question information and answer. The interview for transmitting and receiving information is ended (S121).

When it is determined in step S116 that the question information is singular (S116: NO), the process proceeds to step S118 to extract the relevant question information (S11).
8) Then, the extracted question information is transmitted to the job seeking terminal device 30 (S119). In this way, the virtual interview process is performed by transmitting and receiving the question information and the answer information.

FIG. 8 is a flowchart showing the reply information reproduction output processing of the central device 10 and the recruiting terminal device 20 used in the communication system of the present invention. An interviewer who operates the recruiting terminal device 20 accesses the central device 10 to display an initial screen, and inputs request information requesting transmission of question information and answer information by a predetermined operation. The recruiting terminal device 20 accepts input of request information (S20
1), the accepted request information is transmitted to the central device 10 (S202).

The central unit 10 receives the request information (S
203), the job seeker ID, question information, and answer information recorded in association with the business entity ID of the business entity that manages the recruiting terminal device 20 that is the sender of the received request information from the response database 10d. , And time information are extracted in record units (S204), and the job seeker ID, question information, answer information, and time information included in each extracted record are transmitted to the recruiting terminal device 20 (S205).

The recruiting terminal device 20 receives the job seeker ID, question information, answer information, and time information recorded as a record (S206), and outputs voice and video as the received question information and answer information. (S207).
As the output method at this time, first output the question information,
The response information is output after waiting for the time indicated by the time information. However, when the answer information including a silent part is received, the answer information is output as soon as the output of the question information is completed, without waiting for the time indicated by the time information. In addition, by the operation when inputting request information, after outputting question information and answer information for one job applicant in order, then outputting the information for the next job applicant in order, and the question information corresponding to one question It is possible to select various output methods such as a method of outputting the answer information for each job applicant in order. Further, based on the received job seeker ID, the central apparatus 10 is accessed, and the job seeker database 1
It is also possible to output the personal information recorded in 0b.

FIG. 9 is a flow chart showing the job seeker-specified question processing of the central device 10, the job seeking terminal device 20, and the job seeking terminal device 30 used in the communication system of the present invention. The interviewer can, for example, check the reproduced and output question information and answer information, and then, if necessary, ask a specific job seeker a desired question. Job-seeker ID (job-seeker identification information) when asking a desired question to a particular job-seeker
Audio and video are input as the question information that specifies. The recruiting terminal device 20 accepts input of voice and video as question information specifying the job seeker ID (S30).
1), the accepted question information is transmitted to the central device 10 (S302).

The central unit 10 receives the question information (S
303), the received question information is recorded in the question database 10c in association with the job seeker ID (S304). Then, notification information such as an electronic mail notifying that the question information is recorded is transmitted to the job seeking terminal device 30 (S30).
5).

The job seeking terminal device 30 receives the notification information such as an electronic mail (S306), and outputs the received notification information (S307). The job seeker checks the output notification information and inputs request information for requesting transmission of the recorded question information based on the notification information, specifically, a command to access the URL indicated in the notification information. Make an input. The job seeking terminal device 30 accepts input of request information (S308), and transmits the accepted request information to the central device 10 (S309).

The central unit 10 receives the request information (S
310), the question information is extracted from the question database 10c based on the received request information (S311), and the extracted question information is transmitted to the job seeking terminal device 30 (S31).
2).

Then, the job seeking terminal device 30 receives the question information (S313), and the job seeker conducts a virtual interview based on the received question information.

FIG. 10 is a flow chart showing the synchronous interview processing of the central device 10, the recruiting terminal device 20, and the job seeking terminal device 30 used in the communication system of the present invention. The answer information transmitted from the job seeking terminal device 30 to the central device 10 can be transmitted to the job seeking terminal device 20 in parallel with the process of recording in the central device 10, and in that case, the job seeking terminal device. 20 can output the response information almost in real time, and the interviewer can view the output response information. Further, the interviewer who is viewing the answer information may request a synchronous interview process for relaying communication between the recruiting terminal device 20 and the job seeking terminal device 30 in a state where real-time property is secured, if necessary. You can The recruiting terminal device 20 receives an input requesting relay (S401), and transmits relay request information based on the received input to the central device 10 (S402).

The central device 10 receives the relay request information (S403) and transmits the received relay request information to the job seeking terminal device 30 (S404).

The job seeking terminal device 30 receives the relay request information (S405) and outputs the received relay request information (S406). The output of the relay request information is performed as an interrupt process during the interview, and the job seeker inputs an approval for the output relay request information, for example, "O" displayed on the screen.
Click on the image labeled "K". The job seeking terminal device 30 receives an input for approving the relay (S40
7), The relay approval information based on the received input is transmitted to the central device 10 (S408).

The central device 10 receives the relay approval information (S409), and based on the received relay approval information, starts relaying communication between the recruiting terminal device 20 and the job seeking terminal device 30 (S410). . The relay of the communication performed here is performed in a state where the real-time property is secured by using the bidirectional streaming technology.

In the above-mentioned embodiment, the voice and the video are used as the response information, but the present invention is not limited to this, and either the voice or the video may be used. Information such as character information input to 30, and code information indicating input to check boxes and radio buttons for questionnaire-type questions may be used.

Further, in the above-mentioned embodiment, the form applied to the recruitment interview of the job seeker in the business entity has been shown, but it is also possible to apply to the virtual space in which individuals talk with each other.

[0062]

INDUSTRIAL APPLICABILITY As described above in detail, in the communication method, the communication system, the central unit, the computer program, and the recording medium according to the present invention, a question indicating an interview question to be made by a job interviewer from a business entity. Information is recorded in advance in a central device using a web server computer, and when a job seeker who operates a job seeking terminal device using a personal computer accesses the central device, a voice and / or voice is sent from the central device to the job seeking terminal device. Or send the question information of the video, and output the question information in the terminal device for job seeking,
Voice and / or video answer information indicating the answer to the question information by the job seeker is received and transmitted to the central device, the central device records the question information and the answer information, and the recorded question information and answer information are recorded at any time. By transmitting to the recruiting terminal device managed by the interviewer, it is possible for the job seeker to have a virtual interview with the interviewer without being limited by the region and time, and more for the interviewer. It is possible to confirm a virtual interview with a job seeker, which has an excellent effect.

Further, according to the present invention, since different questions are asked depending on the answer of the job seeker, it is possible to perform an appropriate interview according to the job seeker, which is an excellent effect.

Further, according to the present invention, since a desired question can be asked to a specific job seeker, an excellent effect such as an appropriate interview according to the job seeker can be obtained.

[Brief description of drawings]

FIG. 1 is an explanatory diagram conceptually showing a communication system of the present invention.

FIG. 2 is a block diagram showing a configuration of a communication system of the present invention.

FIG. 3 is a conceptual diagram showing a recording medium in which a computer program for a central device of the present invention is recorded.

FIG. 4 is an explanatory diagram conceptually showing the recorded contents of a question database provided in the central device of the present invention.

FIG. 5 is an explanatory diagram conceptually showing the recorded contents of an answer database provided in the central device of the present invention.

FIG. 6 is a flowchart showing a virtual interview process of the central apparatus and the job seeking terminal apparatus used in the communication system of the present invention.

FIG. 7 is a flowchart showing virtual interview processing of the central apparatus and the job seeking terminal apparatus used in the communication system of the present invention.

FIG. 8 is a flowchart showing reply information reproduction output processing of the central device and the recruiting terminal device used in the communication system of the present invention.

FIG. 9 is a flowchart showing a job seeker-specified question process of the central apparatus, the job seeking terminal apparatus, and the job seeking terminal apparatus used in the communication system of the present invention.

FIG. 10 is a flowchart showing a synchronous interview process of the central device, the recruiting terminal device, and the job seeking terminal device used in the communication system of the present invention.

[Explanation of symbols]

10 Central device 20 Recruiting terminal 30 Terminal devices for job hunting NW communication network PG computer program REC recording medium

   ─────────────────────────────────────────────────── ─── Continued front page    (72) Inventor Ryo Morisaki             2-5-3 Keihan Hondori, Moriguchi City, Osaka Prefecture             Yo Denki Software Co., Ltd. (72) Inventor Tadahito Moriguchi             2-5-3 Keihan Hondori, Moriguchi City, Osaka Prefecture             Yo Denki Software Co., Ltd. (72) Inventor Shigehiro Imagawa             2-5-3 Keihan Hondori, Moriguchi City, Osaka Prefecture             Yo Denki Software Co., Ltd.

Claims (11)

[Claims] 1. A communication method in which communication is performed using a central device and a recruiting terminal device and a job seeking terminal device that communicate with the central device, wherein the central device is a voice and / or video question indicating a question. Information is recorded in advance, and the recorded question information is transmitted to the job seeking terminal device, and the job seeking terminal device outputs the received question information, and after the output of the question information is started, voice and / or voice is output. The image is accepted as an input of answer information, the accepted answer information is transmitted to the central device, and the central device further records the received answer information in association with the transmitted question information. A communication method comprising: transmitting to the recruiting terminal device, wherein the recruiting terminal device outputs the received question information and answer information. 2. A communication system comprising a central device, a recruiting terminal device communicating with the central device and managed by a business entity, and a job seeking terminal device communicating with the central device, wherein the central device comprises: And a means for accessing a database for recording voice and / or video question information indicating a question, and a transmitting means for transmitting the recorded question information to the job seeking terminal device, wherein the job seeking terminal device receives The central device further comprises a means for outputting the question information, a means for accepting the input of the answer information after starting the output of the question information, and a means for transmitting the accepted answer information to the central device. And a means for recording the answer information in association with the transmitted question information, and a means for transmitting the question information and the answer information to the recruiting terminal device, wherein the recruiting terminal device is a receiving device. A communication system comprising means for outputting the received question information and answer information. 3. The database stores the first question information and a plurality of second question information to be transmitted after receiving the answer information to the first question information, and the central device receives the second question information. The communication system according to claim 2, further comprising means for determining question information to be transmitted next based on the answer information. 4. The recruiting terminal device comprises means for accepting an input of question information specifying job seeker identification information related to the job seeking terminal device, and means for transmitting the accepted question information to the central device. The central device includes means for recording the received question information in association with the designated job seeker identification information, and the job seeking terminal device relating the recorded question information to the associated job seeker identification information. The communication system according to claim 2 or 3, further comprising: 5. The question information recorded in the database is recorded in association with business entity specifying information that identifies the business entity, and the job seeking terminal device specifies business entity specifying information. Means for accepting an input of request information for requesting transmission of question information, and means for transmitting the accepted request information to the central device, the central device, the question information specified by the received request information, The communication system according to any one of claims 2 to 4, further comprising: a means for extracting from a database, and a transmitting means included in the central device for transmitting the extracted question information. 6. The central device comprises: means for analyzing the time from the output of question information until acceptance of answer information; and means for recording time information indicating the analyzed time in association with answer information. The communication system according to any one of claims 2 to 5, which is characterized. 7. The central device comprises means for relaying communication between the recruiting terminal device and the job seeking terminal device in real time, according to any one of claims 2 to 6. Communications system. 8. The communication system according to claim 2, wherein the response information is voice and / or video. 9. A central device that communicates with a job seeking terminal device and a job seeking terminal device managed by a business entity, in which voice and / or video question information indicating a question is provided as business entity specifying information that identifies the business entity. When a request information requesting transmission of question information by designating business entity specifying information is received from the job seeking terminal device specified by the received request information. Means for extracting question information from the database, means for transmitting the extracted question information to the job seeking terminal device, and when receiving answer information to the transmitted question information,
A central unit comprising: a unit for recording the received answer information in association with the question information; and a unit for transmitting the question information and the answer information to the recruiting terminal device. 10. A computer program for causing a computer communicating with a job seeking terminal device and a job seeking terminal device managed by a business entity to perform communication processing, wherein the computer is provided with voice and / or video question information indicating a question. , A procedure for accessing a database which is recorded in association with the business entity specifying information for specifying the business entity, and request information for requesting the computer to transmit the question information by designating the business entity specifying information from the job seeking terminal device. Received, the procedure for extracting the question information specified by the received request information from the database, the procedure for causing the computer to transmit the extracted question information to the job seeking terminal device, and the question transmitted to the computer When the response information for the information is received, the received response information is recorded in association with the question information. A procedure for a computer, the computer program characterized by including the steps of transmitting the question information and the answer information to the job terminal device. 11. A computer-readable recording medium in which a computer program for causing a computer to communicate with a job-hunting terminal device and a job-hunting terminal device managed by a business entity is recorded. A procedure for causing a computer to access a database that records audio and / or video question information indicating a question in association with business entity specifying information that identifies the business entity; and causing the computer to access the database from the job seeking terminal device to the business entity When the request information requesting the transmission of the question information by specifying the specific information is received, the procedure for extracting the question information specified by the received request information from the database, and the computer to extract the question information The procedure for sending the question information to the terminal device and the answer information for the sent question information on the computer. A computer program is recorded that includes a procedure for recording the received answer information in association with the question information when the user receives the information, and a procedure for causing the computer to transmit the question information and the answer information to the recruiting terminal device. A computer-readable recording medium characterized by.