JP2003167977A - Environment management support system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To enhance the efficiency of the application to an examination and the examination work by an examination organization. <P>SOLUTION: A server 13 is provided with 1) a function F1 for registering information such as statute in a DB 15 and providing it for a user's reference; 2) a function F2 for determining whether a business action has a serious influence on the environment or not; 3) a function part F3 for planning and registering an environmental improvement plan and managing its progress; 4) a function part F4 for recording the monitoring, measurement and reporting for monitoring, measurement, reporting items required by the statute or the like and managing the progress of the corrected action in the occurrence of unconformity; 5) a function part F5 for registering the plan, schedule, result, and the like of an environment audit by an internal institute, and managing the progress of the corrected action when an unconformity state is found; and 6) a function part F6 for accumulating all pieces of the information with history so as to be difficult to falsify, and providing them according to an auditor's request. <P>COPYRIGHT: (C)2003,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system for supporting environmental efforts such as environmental management and environmental audit.

[0002]

2. Description of the Related Art With increasing awareness of environmental issues, ISO
The number of businesses aiming to acquire 14001 is increasing. Enormous work is required to obtain the ISO14001 certification. That is, the applicant performs various activities,
A huge amount of documents related to the activity should be prepared and managed, and this should be submitted to the certification body, and the certification body must examine the large amount of documents submitted and conduct the examination.

[0003]

The work based on documents is complicated, and there is a demand for a system that enables more efficient preparation and examination for examination. Similar issues apply not only to environmental audits but also to various audit applications and audit work by public or quasi-public institutions.

Further, not only ISO14001 certification,
Efforts to tackle environmental problems in many business enterprises are just the beginning, and an effective support system for tackling environmental problems is desired.

The present invention has been made in view of the above circumstances, and an object of the present invention is to contribute to the efficiency of application for examination and examination work by a prescribed examination organization. The present invention also relates to a support system and method for a business entity to tackle environmental problems.

[0006]

In order to achieve the above object, an environment management support system according to a first aspect of the present invention requests a client terminal connected to a network to input information regarding a business. In response to the presenting means to present and the input request presented to the presenting means,
Based on the input information, the judgment means for judging whether the business being conducted conforms to a predetermined standard, and as a result of the judgment by the judgment means, the predetermined standard conforms to the legal regulation. If it is determined that there is no non-conformance, the management means for managing the progress of the correction process for correcting the nonconformity state is included.

For example, the presenting means requests input of a measured value, the judging means judges whether or not the inputted measured value conforms to a predetermined standard, and the managing means,
Means for registering a report that a non-conformance has occurred, and means for registering corrective actions to correct the non-conformance,
Means for registering the result of the corrective action.

Further, in response to an information browsing request from a client terminal connected to the network, the discrimination result and the information managed by the management means are transmitted to the client terminal via the network. The means may be further arranged.

In order to achieve the above object, the second aspect of the present invention
The environmental management support system according to the viewpoint of, a registration means for registering an objective, an implementation item, and an implementation schedule related to environmental improvement, a means for registering an implementation status regarding the implementation item,
Discriminating means for discriminating whether or not the implementation situation meets a predetermined criterion in advance, and the result of the discrimination by the discriminating means,
When it is determined that the predetermined standard does not conform to the legal regulation, the management unit manages the execution progress of the correction process for correcting the nonconformity state.

In order to achieve the above object, the third aspect of the present invention
The environmental management support system according to the above-mentioned viewpoint, means for registering items that are judged to be in a non-conforming state as a result of the audit related to environmental improvement, and execution of a correction process for correcting the non-conforming state registered by the registration means. Management means for managing the progress.

The management means includes, for example, means for registering a report that an incompatible state has occurred, means for registering a corrective action for correcting the incompatible state, and means for registering the result of the corrective action. Prepare

[0012]

DETAILED DESCRIPTION OF THE INVENTION An environmental audit support system according to an embodiment of the present invention will be described below with reference to the drawings.

The environmental audit support system of this embodiment is a system for multi-faceted support of activities for satisfying various requirements of ISO14001. 1) Documents such as laws and regulations and various procedures Register
Functions to be referred to, 2) Functions to determine whether or not individual business activities have a significant impact on the environment, 3) Functions to support activities to formulate and execute environmental improvement plans, 4) Laws, etc. For monitoring, measurement, and reporting items required by the, take monitoring, measurement, and reporting records, and if necessary,
Function to keep a record of corrective activities, 5) Function to support the implementation of environmental audits in internal organizations prior to environmental audits in public organizations, 6) Support the implementation of environmental audits in public organizations, etc. Features, etc.

A system configuration for realizing these functions will be described below with reference to FIG.

This environmental audit support system is a system shared by a company and its affiliated companies (subsidiaries, etc.), and as shown in FIG.
1, a server 13 arranged on the server 1, a database 15 connected to the server 13, and a plurality of user terminals 17 arranged on the network 11.

The network 11 is composed of an intranet composed of a parent company, subsidiaries, affiliated companies and the like.

The server 13 is located in the environmental department of the head office and acts as a database server and a workflow server. As shown in FIG. 2, the server 13 functionally stores documents such as laws, regulations and various procedures. Register,
Legislation registration presentation function unit F1 provided for user reference
And 2) Environmental impact assessment function department F2, which determines whether business activities have a significant impact on the environment. 3) Improvement plan formulation and implementation support to support activities that formulate and execute environmental improvement plans. Functional section F3, 4) Monitoring / measurement required by laws and voluntary regulations.
Monitoring, measurement, and reporting of report items, and recording of corrective activities as necessary Monitoring, measurement, and reporting support function department F4, 5) Internal environmental audit that supports the implementation of environmental audits by internal organizations Support function F5, 6) An environmental audit support function unit F6, etc., that supports the implementation of environmental audits by public institutions is provided.

Physically, the server 13 may be composed of a plurality of server devices or one server device.

The database (DB) 15 stores various information in association with each other. The user terminal 17 is composed of a workstation, a personal computer, a PDA, a mobile terminal and the like, and has a communication function, a mailer function, a browser function and the like.

(Operation) Next, the operation of the environmental audit support system having the above-described configuration will be described with reference to the functional units F1 to F6 included in the server 13.
The operation will be mainly described.

1. Operation of the registration and presentation function unit F1 for laws and regulations This function is used for environment-related laws (including government ordinances), regulations, and
This is a function of registering rules, voluntary regulations, etc. (hereinafter, legal examples, etc.) in the DB 15 and providing them to the user in various situations for reference.

1-1. Registration of legal regulation information in DB15 When environment-related laws, regulations, rules, voluntary regulations, etc. (hereinafter, legal regulations) are newly established, the person responsible for legal regulation information registers the contents in DB15. .

First, the person in charge of legal regulation information accesses the server 13 from any user terminal 17 and, after a predetermined authentication processing, selects "New creation of law / regulation / voluntary regulation information" on the processing selection screen ( click). In response to this operation, the server 13 sends a predetermined legal regulation information registration form to the user terminal 17. The user terminal 17 displays the received registration form.

The person in charge of legal regulation operates the user terminal 17 to display this form as shown in FIG. 3 (b).
"Laws, regulations, self-regulation", "laws, etc.",
"Prefecture / municipal name (in the case of regulations)", "environmental obligations" and "clauses" that require numerical values and reporting / permitting, etc. Enter information such as the confirmation cycle, and enter the information of the registrant and the address of the distribution destination. The distribution destination is any person who would like to know this law. When the input is completed, for example, click the OK button. In response to this operation, the server 13
3 starts the process of FIG. 3 (a), takes in the entered legal regulation information (step S11), provisionally registers it in the DB 15, and uses its workflow processing function to perform the examination / approval route according to a predetermined examination / approval route. Approval processing is performed (step S12). The examiner / approver may be set in advance or may be set individually. The same applies hereinafter.

Finally, when “approved” by the approval right holder, the server 13 registers the provisionally registered legal regulation information in the DB 15 together with the final confirmation date (eg approval date), examination / approval information and the like. Then, the file is distributed to the set distribution destination by an attached file of an electronic mail or a link mail (step S13).

1-2. The legal regulation information update server 13 extracts the legal regulation information that has reached the confirmation time by, for example, a midnight batch process, and requests the registrants of the respective legal regulation information to confirm the revision or abolition by e-mail or the like. in this case,
As shown in FIG. 4, the server 13 selects one piece of legal regulation information (step S21), and then “confirms” the legal regulation information.
It is determined from the column and the information in the "final confirmation date" column whether or not the confirmation time has come (step S22). If the confirmation time has come (step S22: YES), an e-mail requesting confirmation from the person in charge is sent (step S2).
3). Next, it is determined whether or not the unconfirmed legal regulation information remains (step S24), and the same processing is repeated until the confirmation of all the legal regulation information is completed.

The person in charge of legal regulation information confirms voluntarily or in response to a reminder e-mail whether or not the law has been revised and, if so, the content thereof. Next, the person in charge of legal regulation information opens the legal regulation information to be checked, and if there is no revision, enter the confirmation date.If there is any revision, correct the relevant item, and enter the revision date and revision content. To do. Server 13
Tentatively registers the updated legal regulation information in the DB 15 and performs examination / approval processing. Finally, the information is "approved"
Then, the server 13 registers the temporarily registered update information in the DB 15. The server 13 accumulates / saves all information in such a manner that the contents of registration / editing / updating and the registrant, editor, examiner, approver, and date are clear.

Note that each person in charge can voluntarily update the registration information by the same process when he / she knows the revision of the law.

1-3. Reference to Law / Regulation Information As described above, the information regarding environment-related laws and regulations is registered / maintained in the DB 15 in almost the latest state. A user who is permitted to log in to the server 13 can access the server 13 from the user terminal 17 and refer to the legal regulation information registered in the DB 15 to refer to environmental improvement activities. It should be noted that the server 13 can perform a user authentication process and limit access according to the security level.

2. Environmental impact assessment function section F2 In order to tackle environmental issues, it is necessary to objectively assess the impact of our business activities on the environment and identify the environmental impact that is occurring or may occur. .
The environmental impact assessment function part F2 automates this assessment process.

In order to evaluate the impact of business activities on the environment, the person in charge of environmental impact evaluation selects "environmental impact assessment" on the process selection screen. In response to this operation, the server 13
Sends the environmental impact assessment information input form to the user terminal 17 and displays it.

The person in charge of environmental impact operation operates the user terminal 17 and, as shown in FIG.
"Creator", "Affiliation", "Company", "Business"
Enter / select information that specifies the scope of evaluation such as.

Next, the business activities targeted for environmental evaluation and their environmental impacts are registered in advance as items (keywords).
It is specified by the combination of.

First, "target process" indicating the type of business activity
Hiring employees, purchasing goods, holding events, office work (accounting ...), product distribution, product recovery distribution. ． ． Select from keywords such as ,. Next, select the “source” from the types of inputs and outputs, and set the “environmental aspect” that indicates the items whose business activities indicate the environment related to emissions of various types of chemical substances and emissions of various exhaust gases. , Noise / vibration, various types of odors, etc. Next, "environmental impact", which indicates the type of impact on the environment, is indicated as air pollution, water pollution, noise, vibration, odor, soil pollution, radio wave interference, landscape obstruction, waste increase, ozone layer destruction, global warming. , Choose from options such as resource depletion. Next, "drugs / chemicals" showing related drugs and chemicals
Is selected from the options such as alcohol, ammonia, etc., the “hazardous substance usage / storage amount” is input, and the “equipment name” is selected from the options such as vehicle, boiler, and compressor.

Next, the environmental hazard of the substance used is registered. For example, the degree of "carcinogenicity" of the substance used, "allowable concentration", "LD50", "ozone depletion potential", "odor" level, "noise / vibration" level, green area ratio, "landscape / electromagnetic wave" Select and enter information such as the degree of influence of.

When the input of information to the environmental impact assessment input form is completed in this way, the environmental impact assessment staff member clicks the "evaluation judgment" button on the screen. In response to this click, the server 13 starts the processing of FIG. 5 and acquires the information input in the form (step S3
1) Evaluate the impact of business activities on the environment based on the criteria that are set in advance for each combination of acquired information options, and select either "Environmental impact is small" or "Environmental impact is large" It is determined (step S32).

When the server 13 determines that the "environmental impact is small" (step S33: NO), the information indicating the determination result is added to the input information to generate the environmental impact evaluation information as shown in FIG. Then, the screen information for displaying the determined environmental evaluation while registering in the DB 15 is generated, and the user terminal 1
7 (step S35). If necessary, approval / settlement processing will be performed. From the displayed contents, the person in charge of environmental impact assessment recognizes that the impact of the target process on the environment is minor and can smoothly proceed with business activities.

On the other hand, if it is determined in step S33 that "the environmental impact is large", the business activity has a large impact on the environment, so the project is subject to continuous evaluation (step S34), and the environment within the group is determined. The person in charge of environmental activity promotion who is an expert in the relevant field is notified of that fact and registered in the DB 15 (step S35).

Upon receipt of the notification, the person in charge of promoting environmental activities contacts the person in charge of business activities to investigate the business activities to be evaluated. Based on the investigation, the person in charge of environmental activities reads out the target environmental impact evaluation information from the DB 15, and as shown in FIG. 8, the situation of occurrence (steady-state, non-steady-state, emergency, past impact assessment). Separately) Generate information that specifies the probability of occurrence and current situation, severity of results, etc., add this, add points, rank, etc. to generate information, and attach a comprehensive evaluation to the environment . The server 13 stores the generated environmental impact evaluation information in the DB 15.

The server 13 stores the "environmental impact evaluation information" stored in the DB 15 as shown in FIG.
The evaluation units (branch offices, branches, departments, etc.) are appropriately aggregated.
The server 13 provides aggregated environmental impact assessment information in response to access by a person having a predetermined authority, for example, a person in charge of environmental improvement or the head of the department in charge. A person having a predetermined authority, such as a person in charge of environmental improvement, can refer to the “environmental impact evaluation information” aggregated for each arbitrary evaluation unit to assist in future environmental improvement activities.

3. Improvement plan planning and implementation support function department F3 Companies, branch offices, departments, etc. set targets and objectives related to environmental improvement by referring to legal and regulatory information, etc.
Establish an action plan to achieve the purpose (Plan), execute this action plan (Do), and check the results (Ch
eck), review the results and take further action (Actio)
n). Improvement plan planning / implementation support function unit F3 of the server 13
Supports the performance of PDCA for this environment.

First, the person in charge of each business performs a process of registering environmental objectives / goals / implementation items in the DB 15 when environmental objectives / goals and execution plans are determined.

First, the person in charge of business accesses the server 13 from the user terminal 17 and reads the "environmental purpose / target / implementation item input form" shown in FIG. 10 (b). The person in charge operates the user terminal 17, inputs "company name", "creator", and "creation department" in this form, and then
Enter "environmental purpose" and "environmental target". In addition, the purpose is a relatively high-level concept such as “reduction of waste” and “reduction of energy consumption”, and the target is one that can be actually achieved. Next, enter the "implementation items" to achieve the objectives and targets. Specific items to be implemented include
Enter the target, implementing department, etc. Furthermore, "implementation plan"
And so on. Finally, specify the address of the person who should know this environmental purpose, goal, and action items as the distribution destination. The person in charge clicks the OK button when the input is completed.

In response to this button operation, the server 13
Starts the process shown in FIG. 10A, takes in the input information, and temporarily registers it in the DB 15 as environmental management information (step S31). Then, a certain examination / approval process is performed (step S32), and when approved, the approved items are distributed to registered persons and registered in the DB 15 (step S33).
By distributing the approved items to the related parties,
It is possible to thoroughly inform the relevant parties of the goals and action items.

Each person in charge checks the progress of the implementation items of each environmental management information as appropriate and inputs a monthly report as illustrated in FIG. The input form of the monthly report is arbitrary, but, for example, a rough evaluation of the implementation status of the current month (for example, ○: as planned, Δ: slightly delayed, ×: delayed) and its specific content are additionally registered. To do. At the end of each fiscal year, each person in charge prepares an “annual achievement report” as shown in FIG. 12 in order to report the degree of achievement of the “environmental purpose / target” of each environmental management information and issues. The “annual achievement report” will be reviewed and approved by the prescribed examiner or approver. The examiner / approver confirms the contents,
Edit as needed and add a comment. All edits are recorded in the edit history. When this year's achievement report is “approved”, the server 13 sends “year achievement report”.
Is registered in DB15 and is set as the "Distribution destination"
Distribute this document to.

The server 13 retrieves the environmental management information for which no monthly report or annual achievement report has been created by the processing of steps S41 to S44 shown in FIG. An e-mail is sent to the superiors and the environmental improvement committee to remind them to create them.

In this way, if the purpose / goal and its execution plan are registered in this system, monthly report and year-end achievement report and their examination / approval are required, so that it is possible to make sure to tackle environmental problems. Can be

Further, the server 13 has the user terminals 17
In response to the request from the user, the environmental management information registered in the DB 15 is appropriately displayed as a list on the view screen.
That is, the environmental management information is classified and provided from the viewpoint of each company, each year, each department, etc. according to the user's request. As a result, the top management, the person in charge of environmental problems, the head of the department, etc. can grasp the approach to the environmental problem and its progress, and use it as a material for encouragement, encouragement and promotion.

4. Monitoring / Measurement / Reporting Support Function Department F4 It may be necessary to perform various kinds of monitoring, measurement, and reporting in order to confirm the requirements of laws and regulations and the degree of achievement of action items set by itself. This environmental audit support system has a function of supporting business processes such as monitoring / measurement and reporting.

4-1. Formulation / Registration of Procedure Manual First, when regular measurement or regular reporting is required, the person in charge must monitor the measurement and eliminate the personality.
A procedure manual defining the procedure is registered in the DB 15. In order to create this procedure manual, the person in charge reads a predetermined registration form as shown in FIG. 14, and in this form, "monitoring / measurement range (company, branch office, department)", "monitoring or measurement" item Enter your first name. If the basis of the “monitoring / measurement” is a law or the like, the corresponding information is selected from the legal regulation information registered in the DB 15 and a link is established. In addition, if there are government agencies / municipalities that should report “monitoring / measurement” results, register them in the “report destination”, and set “reporting frequency and reporting time”, “monitoring / measurement method”, and “monitoring / measurement”. Frequency (daily, weekly, monthly, quarterly, yearly, etc.) ",
Identify the monitoring / measurement department and the person in charge. Also, D
If there is a corresponding environmental impact assessment information registered in B15, set a link to that information and set whether or not the measurement items are aggregated and their contents, target values, operation standard values, units, etc. Select information. Finally, specify the address of the person who should know the matters specified in this procedure as the distribution destination.

When the input is completed, the server 13
Approval processing is performed, and when approved, the approved procedure manual is distributed to the set distribution destination and registered in the DB 15. By distributing the approved items, it is possible to make everyone aware of the purpose, goals, and action items.

4-2. After the registration of the monitoring / measurement value procedure is approved, the person in charge opens the monitoring / measurement value registration form linked to the procedure manual in order to register the “measurement value”. The server 13 monitors / sets the procedure
Registration form of the form depending on the frequency of measurement, the presence or absence of aggregation,
For example, a preset form as shown in FIG. 15 is selected and opened (the monitoring / measurement value registration form cannot be opened until the procedure manual is approved).

After the procedure manual is approved, the person in charge carries out the measurement according to the procedure specified in the procedure manual, and inputs the "measured value" in the monitoring / measured value registration form as shown in FIG. . Furthermore, if necessary, the measured values are aggregated, and if the measured value or aggregated value is within the range of the standard value or target value, “○”, and if it is outside the range of the operational standard value or target value. Displays "x" in the alarm field. Which of the target value and the operation reference value is used as the alarm reference is appropriately selected by setting or the like.

The person in charge opens this form as appropriate,
Register measurement values continuously. When the registered item is edited (corrected, etc.), the server 13 records all the history and the edited contents so that they can be referred to.

In this way, the monitoring / measurement values are sequentially accumulated. For example, when the registration of the monitoring / measurement data for the year is completed, the inspection / approval is received through the predetermined settlement route, and after approval, It is registered in the DB 15 and is distributed to distribution destinations.

The server 13 reports even if the audit / measurement value or the reporting date has arrived, but the monitoring / measurement value has not been registered or the reporting time has arrived. Detects "Monitoring / Measurement Procedure Manual, Monitoring / Measurement Value Registration Form" whose deadline is not registered, and sends an e-mail to remind you to register the monitoring / measurement value or the report date.

In this way, it is possible to register the monitoring / measurement items required by the law and the like and instruct the record keeping. Moreover, since examination / approval is required at a predetermined timing and all editing history is recorded, illegal processing is almost impossible.

In this way, the monitoring / measurement value information stored in the DB 15 is sorted from various points of view by using an appropriate view screen on the user terminal 17, as shown in FIG. It is possible to display. The person in charge is
For example, it is possible to constantly monitor the specific result by displaying a list for each company or each department, or displaying only those with an X in the alarm column.

4-3. Non-conformance report, corrective preventive action report, confirmation report Regarding the "monitoring / measured value" column of "monitoring / measured value information",
The entered value is out of the standard or target range,
When "x" is given (nonconforming state), it is desirable to take improvement measures as soon as possible to improve the situation. This environmental audit support system has a function of supporting the planning and execution of such improvement processing.

The server 13 checks the monitoring / measuring information by the batch processing at midnight, extracts the measured value exceeding the reference value, and urges the person in charge to create the nonconformity / corrective action information. Send a reminder email.

When the measured value exceeds the reference value, the person in charge creates the nonconformity report, for example, in response to the reminder mail or voluntarily. First, the person in charge selects one of the “monitoring / measurement value information” in which the nonconformity has occurred, which is the target of the correction, and links it to this, and the result is shown in FIG.
Open the nonconformance report form as shown in (You cannot open the nonconformity report until the procedure is approved and the monitoring / measurement value information is registered).

On this form, the person in charge firstly displays "time of nonconformity", "content of nonconformity", "first aid", "corrective delivery date", "distribution destination", "comment", "distribution destination",
Set "Address of examiner", "Address of approver", etc. In addition,
In the “comment”, enter specific instruction content that should be implemented or considered in order to correct or prevent the degree of nonconformity of the item for which nonconformity has occurred. "Correct delivery date" is
This is the deadline for taking corrective and preventive measures. When the input is completed, the person in charge clicks the examination / approval button. The server 13 executes the examination / approval processing of the set examination destination and approval destination. Finally, when “approval” is given to this report, the server 13 monitors / reports this report.
It is registered in the DB 15 in association with the measurement value registration form. Furthermore, this report is distributed to the set distribution destinations.
As a result, the persons registered as the distribution destination can recognize and confirm that the nonconformity state has occurred.

The server 13 checks the monitoring / measurement value information by the batch processing at midnight, extracts the measurement values exceeding the reference value, and creates a nonconformance report for the person in charge. Send a reminder e-mail to remind you.

When a nonconformity occurs, the person concerned considers the countermeasure and takes corrective / preventive measures by the corrective delivery date. However, if corrective / preventive processing is difficult by the corrective delivery date, a prescribed corrective delivery date change request form is prepared and approved.

The person in charge is required to prepare a correction / prevention process report for the correction / prevention measures that have been taken.
Open the corrective / preventive action report form as shown in (b). In this form, the person in charge is in charge of “Correction / Preventive Action Implementation Department”, “Correction / Preventive Action Implementation Person in Charge”,
Set preventive action delivery date, distribution destination, examiner address, approver address, etc. When the input is completed, the person in charge clicks the examination / approval button. The server 13 executes the examination / approval processing of the set examination destination and approval destination. Finally, when “approval” is given to this report, the server 13 registers this report in the DB 15 in association with the nonconformity report. Furthermore, this report is distributed to the set distribution destinations. As a result, the persons registered as distribution destinations can confirm the corrective / preventive actions that have been taken.

The person in charge confirms whether or not the correction / preventive measures that have been performed function properly, and registers the confirmation result as a confirmation report. The person in charge creates a confirmation report,
A confirmation report form as shown in FIG. 17 (c) is opened. The person in charge sets “confirmation date”, “confirmation result (good or not)”, “confirmation content”, “distribution destination”, “examiner address”, and “approver address” on this form. If “No” is selected in the confirmation result, that is, if it is determined that the corrective / preventive action is insufficient, the delivery date for recorrecting is input.

When the input is completed, the examination / approval process is executed, and the confirmation report is finally “approved”, the server 1
3 associates this report with the corrective / preventive action report and registers it in the DB 15. Furthermore, this report is distributed to the set distribution destinations. As a result, the persons registered as the distribution destination can recognize and confirm the confirmation result.

When the confirmation result is “good”, a series of corrective / preventive actions associated with the nonconformity detection is completed, but when the confirmation result is “no”, that is, when the corrective / preventive actions are insufficient. Is required to execute the re-correction / preventive action by the set re-correction / action delivery date, and further confirmation thereof.

In this way, the same operation is repeated until the confirmation result becomes "good". The above relationship is shown in FIG.

In this way, the monitoring / measurement is performed, and when a nonconformity occurs, the reporting / correction / prevention / confirmation of the nonconformity is repeated according to a certain rule to prevent the nonconformity state from occurring, and temporarily When a condition occurs, it can be quickly improved.

5. Internal environmental audit support function department F5 The environmental audit department of the business site conducts internal audits before audits by public institutions. The internal environment audit support function unit F5
It has a function to support this internal audit.

5-1. Preparation of internal environmental audit basic plan First, the environmental auditor prepares an "internal environmental audit basic plan" corresponding to the internal environmental audit plan. For this processing, the person in charge (in this case, the environmental audit committee member) opens a predetermined "internal environmental audit basic plan form" as shown in FIG.

On this form, the person in charge can check the “company name” and “audit target department”, “audit purpose”, “audit target item”, “audit standard”, “audit implementation period”, “environment” on this form. Enter "Auditor", "Distributor", "Address of examiner", "Address of approver", and click "Examine" button when input is complete. In response to this operation, the server 13 executes examination / approval processing, and when approved, registers this plan in the DB 15 and sends it to the destination set as the distribution destination. As a result,
Each can check the contents of the internal audit plan and make appropriate preparations.

5-2. Creating a list of audit request items by department The person in charge of each department to be audited will be audited for any of the items to be audited this time by department by referring to the distributed internal environmental audit basic plan. To identify
The person in charge of internal audit creates a list of audit request items by department as shown in FIG. 20, and further sets “distribution destination”, “examiner destination”, and “approver destination” in order. Enter the address of the environmental manager in "Approver Address". When the input is completed, the person in charge clicks the "Examination" button to perform examination and approval processing, and after approval, this list is distributed.

5-3. Preparation of Internal Environmental Audit Implementation Schedule Based on the approved “List of audit request items by department”, the person in charge of internal audit prepares a schedule for implementing internal environmental audit, and receives examination and approval. Server 13
Will be notified of the schedule after approval.

5-4. Implementation of internal environmental audit (preparation of nonconformity report)
In accordance with the above, for each audited department, the items requested by that department are audited.

When the environmental inspector finds a nonconforming portion, he opens the "nonconformance report form" as shown in FIG. 21, and selects "company name", "department", "department name", "nonconforming item", ""Nonconformance","Corrected delivery date", "Auditor name",
"Distribution destination", "Reviewer / Approver destination" etc. are set sequentially.
In the "Distribution destination", the address of the head of the audited department and / or the person in charge is input. When registration is complete, "Examine"
And "approval" is performed. When the approval is completed, the “Nonconformance Report” will be distributed to each recipient. The department receiving this report takes corrective action by the designated deadline for correction and submits the correction report described later.

5-5. Persons involved in the correction delivery date change request form must receive the correct delivery date set in the nonconformity report by
If the corrective / preventive process is difficult, prepare a prescribed corrective delivery date change request form and obtain approval.

5-6. Internal Environmental Audit Result Report Creation When the environmental auditor conducts an internal environmental audit, an "internal environmental audit result report" shown in FIG. 22 is created on the user terminal 17 in order to create an "internal environmental audit result report". indicate. Person in charge is "requester", "nonconformance list", "recommendation", "evaluation point", "following last audit result", "next audit time", "distribution destination", "auditor address" , “Approver destination” is set sequentially. The top of the company, the top of the department, the person in charge of environmental management, etc. are designated as distribution destinations. The address of the environmental manager is set in the “Approver Address”. After that, the process of examination and approval is executed, and when the approval is completed, the approved “internal environmental audit result report” is distributed. Company top, department top, etc.
Audit results can be known from the distributed materials.

5-7. Implementation of corrective action and creation of corrective action report The audited department that receives the nonconformity report takes corrective action. After the corrective action, the person in charge links the nonconformity report and opens the “corrective action report form” as shown in FIG. 23. The “contents of nonconformity”, “cause” of occurrence of nonconformity, and “corrective action implementation” Set “day”, “corrective action” contents, and “attached materials” (if any) explaining the corrective action contents. The "Distribution destination" is the address of the environmental audit team that performed the environmental audit of the department, or the "nonconformity report".
The server 13 automatically sets the address of the environmental inspector who created Finally, when the examination / approval process is performed and approved, the “corrective action report” is stored in the DB 15 in association with the “nonconformity report” and is also distributed to each distribution destination.

5-8. Confirmation process and confirmation report preparation When the environmental auditor receives the approved "corrective action report", it examines the contents. Then, by linking to this “corrective action report”, a “confirmation report form” as shown in FIG. 24 is opened. The person in charge is "corrective action confirmation date",
Set "confirmation result (good / non-defective)", "corrective action confirmation contents", "confirmation in next audit", "distribution destination", "examiner address", and "approver address". After the setting is completed, the examination / approval process is performed, and when approved, the “confirmation report” is stored in the DB 15 in association with the “corrective action report”, and the “corrective action report” approved by each distribution destination. Will be distributed. In addition, at least the addresses of the person in charge who created the “corrective action report”, the department manager, etc. are set in the distribution destination.

5-9. Repeated correction and confirmation The audited department that received the "confirmation report" with "confirmation result" set to "no" again executes corrective action,
Create a “Corrective Action Report” again. The environmental auditor confirms this “corrective action report” and creates a “confirmation report”. In this way, until the confirmation result is "good",
Repeat corrective action and “correction report”, confirmation process and “confirmation report”. FIG. 25 shows the contents of this repetitive processing.

6. In this way, the environmental audit support function unit F6, the server 13 and the DB 15 store various documents linked to each other. In addition, the history of all editing / correction of a registered document is kept.

Further, the server 13
All documents can be sorted from a desired perspective and displayed as a list or individually. That is, documents are classified and displayed from the viewpoint of company, year, all documents, etc.
You can select any document to open and browse. Therefore, by using this system, it is possible to carry out environmental audits for all companies on the network 11 without using paper.

(Second Embodiment) An environmental audit / management support system according to a second embodiment of the present invention will be described below. The overall configuration of the environmental audit support system of this embodiment is the same as the configuration shown in FIG.

However, the server 13 has a function as a database server and a function as a workflow server, as shown in FIG.

As shown in FIG. 26, the database group 15 includes 1) environmental management manual DB 21, 2) environmental impact evaluation DB 22, 3) legal regulation DB 23, 4) EMS (environmental management system) program DB 24, 5) EMS.
Person in charge DB 25, 6) Environmental auditor DB 26, 7) Environmental education manual DB 27, 8) Environmental education history DB 28,
9) Communication DB 29, 10) Document management DB
30, 11) Monitoring DB 31, 12) Internal environmental audit DB 32, 13) Environmental management rule DB 33, 14) Business establishment management DB 34.

ISO14001 makes various requests concerning the environment, and the requirements and each DB (database) correspond as shown in FIG. The environmental management manual DB 21 is a DB that stores an environmental policy and a management manual in order to clarify the environmental policy and manage the document of this environmental management system.

The environmental impact assessment DB 22 is a DB that stores an environmental impact assessment that represents the impact of business activities on the environment, and that identifies and registers business activities and significant environmental aspects that the business activities have on the environment. .

The legal regulation DB 23 is a DB for specifying and registering matters (requirements) to be complied with by laws, regulations and self-regulations concerning the environment, and is a DB which stores legal bases and requirements in association with each other. .

The environmental management program DB 24 is
D that is the basis of the "plan" required by ISO14001
B is a DB for managing progress by registering implementation items, delivery dates, etc. from objectives / goals.

The EMS (Environmental Management System) person in charge DB25 registers information about the person in charge of each environmental management defined by laws and regulations, etc. in order to facilitate DB operation such as document creation, approval and notification. It is the DB of. In this example, as the person in charge of the environment, the chief environmental management officer, the general environmental management officer, the environmental management officer, the environmental promotion committee,
The person in charge of legal regulation and the person in charge of regulation are selected, and the EMS person-in-charge DB 25 registers information such as the addresses of the person in charge and the person in charge.

The environmental inspector DB 26 is a DB for registering information such as addresses relating to persons who have been educated as auditors and who have been certified as environmental inspectors.

The environmental education manual DB 27 is a DB in which an education manual and an education procedure for each responsible person, person in charge, employee, etc. are registered based on the needs table defined by the rules.

The environmental education history DB 28 is a DB in which the person himself / herself registers the attendance history of education and external environment-related education / qualification acquisition education.

The communication DB 29 is a DB that records questions and their answers (internal communication) that arise in the operation of the EMS and questions and responses (external communication) of external stakeholders, and is a kind of electronic bulletin board.

The document management DB 30 is a DB for issuing / storing / discarding documents and documents specified by the environmental manager in accordance with rules other than the DB.

The monitoring DB 31 is a DB for registering monitoring items and objectives / goals required by law, and measurement results of the methods / procedures of measurement items set by the management program.

The internal environment audit DB 32 is a DB that stores therein a series of documents for internal department audit, such as a plan document, a nonconformity report, a correction report, and a correction result.

The environmental management rule DB 33 is ISO1400.
It is a DB that registers various EMS rules, detailed rules, and procedures for the requirements of No. 1 and serves as the basis for EMS operation / promotion.

The establishment management DB 34 is a DB registered for each establishment or department for the purpose of clarifying the target range of the sales EMS.

In addition, although not shown, a user DB in which information regarding users who are permitted to use this system is registered is arranged.

With such a configuration, in addition to the functions of the first embodiment, all documents created within the organization such as an environmental management manual, an environmental education manual, an environmental education history, and communication are registered in the DB 15. , Its edits, etc. are all recorded. By performing the environmental audit with reference to the contents of the DB 15, the efficiency of the environmental audit can be improved. In addition, it is possible to appropriately manage environmental improvement activities.

All or a part of the programs required for causing a computer or a group of computers to function as the above-mentioned system or to execute the above-mentioned steps is recorded on a recording medium (ROM, flexible disk, hard disk, CD-ROM, MO, CD-R, flash memory, etc. may be recorded and distributed.

[0105]

As described above, according to the present invention,
It becomes possible to manage the environment with the support of the system.

[Brief description of drawings]

FIG. 1 is a diagram showing a configuration of an environmental audit support system according to a first embodiment of the present invention.

FIG. 2 is a diagram showing configurations of a server and a database shown in FIG.

FIG. 3A is a flowchart for explaining registration processing of legal regulation information, and FIG. 3B is a diagram showing an example of legal regulation information.

FIG. 4 is a flowchart for explaining a maintenance process of legal regulation information.

FIG. 5 is a flowchart for explaining environmental impact evaluation processing.

FIG. 6 is a diagram showing an example of environmental impact assessment target information.

FIG. 7 is a diagram showing an example of environmental impact evaluation information.

FIG. 8 is a diagram showing an example of environmental impact evaluation information.

FIG. 9 is a diagram showing an example of a list display of environmental impact evaluation information.

FIG. 10A is a flowchart showing an example of environmental purpose / target / action item registration processing, and FIG. 10B is a view showing an example of an environmental purpose / target / action item input form.

FIG. 11 is a diagram showing an example of a monthly report list display.

FIG. 12 is a diagram showing an example of an annual achievement report.

FIG. 13 is a flowchart illustrating an example of a dunning mail transmission process.

FIG. 14 is a diagram showing an example of a monitoring / measurement procedure manual.

FIG. 15 is a diagram showing an example of monitoring / measurement value information.

FIG. 16 is a diagram showing an example of a list display of monitoring / measurement value information.

FIG. 17A is a diagram showing an example of a nonconformity report;
(B) is a figure which shows an example of a corrective preventive action report, (c)
FIG. 6 is a diagram showing an example of a confirmation report.

FIG. 18 is a diagram showing a processing procedure of monitoring measurement processing.

FIG. 19 is a diagram showing an example of an internal environment audit basic plan form.

FIG. 20 is a diagram showing an example of a list of audit request items by department.

FIG. 21 is a diagram illustrating an example of a nonconformance report.

FIG. 22 is a diagram showing an example of an internal environment audit result report form.

FIG. 23 is a diagram showing an example of a corrective action report.

FIG. 24 is a diagram showing an example of a confirmation report.

FIG. 25 is a diagram showing a procedure of internal inspection.

FIG. 26 is a configuration diagram of a server and a database of an environmental audit / management support system according to a second embodiment of the present invention.

FIG. 27 is a view showing the ISO1 according to the second embodiment of the present invention.
FIG. 27 is a diagram showing the relationship between the requirements of 4001 and the configuration of the database shown in FIG. 26.

[Explanation of symbols]

11 network 13 servers 15 Database

Claims (6)

[Claims] 1. A presenting means for presenting an input request for information on a business to a client terminal connected to a network, and, in response to the input request presented to the presenting means, based on the input information. , A judgment means for judging whether or not the business being conducted conforms to a predetermined standard, and as a result of the judgment by the judgment means, when it is judged that the predetermined standard does not conform to the legal regulation. , An environmental management support system comprising: management means for managing the execution progress of a correction process for correcting the nonconformity state. 2. The presenting means requests input of a measurement value, the determining means determines whether or not the input measurement value conforms to a predetermined standard, and the managing means determines a nonconforming state. The method further comprises: means for registering a report that the occurrence of the problem, means for registering the corrective action for correcting the nonconformity state, and means for registering the result of the corrective action. Environmental management support system described in. 3. A transmission for transmitting the discrimination result and the information managed by the management means to the client terminal via the network in response to an information browsing request from the client terminal connected to the network. It has a means, The environmental management support system of Claim 1 or 2 characterized by the above-mentioned. 4. A registration means for registering an objective, an implementation item, and an implementation schedule regarding environmental improvement, a means for registering an implementation status regarding the implementation item, and whether or not the implementation status meets a predetermined standard in advance. If the result of the discrimination by the discriminating means discriminates that the prescribed standard is not complied with, the progress of the correction process for correcting the nonconformity state is managed. An environmental management support system comprising: management means. 5. A means for registering a matter determined to be in a non-conforming state as a result of an audit regarding environmental improvement, and a management for managing the execution progress of a correction process for correcting the non-conforming state registered by the registering means. An environmental management support system comprising: 6. The management means includes means for registering a report that an incompatible state has occurred, means for registering a corrective action for correcting the incompatible state, and means for registering the result of the corrective action. The environment management support system according to claim 5, further comprising: