JP2003164851A - Method for controlling water purifier - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a method for controlling a water purifier to respond to specified control points of a water purifier and to abnormalities in the device, to easily and rapidly act proper measures and to increase convenience for the control of a purifier. <P>SOLUTION: The method for controlling a water purifier aims to control the performance of a water purifier 1 equipped with a detecting means 4 which detects changes in the performance of purification or modification in the water quality of the purifier, the amount of the treated water or the flow amount by the treatment in the purifier or abnormal signals by the device of the purifier. The detecting means 4 comprises a detecting procedure to detect changes in the purification or modification performance in the water quality of the purifier 1, the amount of the treated water or the flow amount by the treatment in the purifier 1 or the control information about abnormal signals of the device in the purifier 1, and a control information transmitting procedure to transmit the control signals detected by the detecting procedure to a host center 8 through communication circuits 9 by a communicating means 7 installed in the water purifier 1. <P>COPYRIGHT: (C)2003,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention monitors the performance condition of a water purifier at a host center by utilizing a communication line, and when an abnormality is detected in the water purifier, appropriate measures are taken in accordance with the abnormality. The present invention relates to a water purifier management method that makes it possible.

[0002]

2. Description of the Related Art In recent years, in order to obtain good quality water by purifying or reforming the tap water supplied to general households and factories, water purifiers are connected to water pipes and faucets. The use of water is increasing. Such a water purifier includes a filter, a filter medium layer having a purifying performance, an electrolytic cell having an electrodialysis function, etc., and purifies tap water or adsorbs impurities to purify tap water or improve water quality. . However, since the performance of these filters and the like deteriorates due to use, the purification performance or the water quality reforming performance of the water purifier deteriorates when used for a certain period of time, and thus it is necessary to replace them.
Therefore, when using the water purifier, it is necessary to monitor the purification performance or the water quality reforming performance of the water purifier and replace consumables such as filters when the water quality and the like deteriorate.

In a conventional water purifier management method for such a water purifier, a detection unit such as a sensor or a detector incorporated in the water purifier causes a change in purification or water quality reforming performance, treated water quantity, treated flow rate, etc. By detecting the specified control items and abnormal signals of the water purifier device, detecting abnormalities of the water purifier from these detected values, and displaying these abnormalities on the display device equipped with the water purifier It was configured to notify a person of deterioration of water quality or occurrence of abnormality of the device. The user needs to replace consumable parts such as filters and cartridges, and perform maintenance, inspection, and repair of the water purifier according to the contents of the abnormal alarm and error message displayed on the display device.

[0004]

However, in the above-described conventional water purifier management method, the user of the water purifier responds to the abnormal alarm or the like only by seeing the abnormal alarm or the error message displayed on the display device. However, there was a problem that it was difficult to understand how to deal with replacement of consumable parts. That is, if the user notices that an abnormal alarm is displayed, he / she may investigate the meaning of the abnormal alarm by referring to the instruction manual of the water purifier or contact the manufacturer or distributor of the water purifier. , Maintenance methods, etc. must be confirmed. In addition, when making inquiries to the manufacturer / seller, it is necessary to find contact information for inquiries from the manufacturer / seller. Furthermore, when obtaining consumable parts such as filters required for maintenance of the water purifier, identify the part number and model etc. of the consumable parts that are compatible with the water purifier, and then search for a place where they can be obtained. There must be. Therefore, there is a problem that the user of the water purifier lacks convenience in managing the water purifier.

[0005] Further, if the operator cannot find an accurate coping method adapted to the abnormality occurring in the water purifier or the content of the necessary maintenance just by observing the abnormality alarm displayed on the display device, he / she may purchase an erroneous part, Sometimes the water purifier cannot be used for a long time. In addition, when it is necessary to repair the water purifier, it is necessary to remove the water purifier from the water pipe or faucet and send it to the manufacturer or distributor, or bring it in, and request the manufacturer or distributor for on-site repair. Also in this case, it is necessary to find the manufacturer or the like, and the period until the repair is completed becomes long. Therefore, even if the water purifier is designed to be easily maintained and managed by the user, there is a problem that the management cannot be easily performed in the end.

The present invention is to solve the above-mentioned conventional problems, and it is a management item or device that has been determined such as a change in the purification / water quality reforming performance of a water purifier, the amount and flow rate of treated water, or an abnormality in the device of the water purifier. It is possible to take appropriate countermeasures easily and quickly according to the abnormality of the device, to exert stable device performance, and to allow the user to easily respond according to a failure, which is convenient in managing the water purifier. The purpose is to provide an improved water purifier management method.

[0007]

Means for Solving the Problems In order to solve the above problems, the water purifier management method of the present invention is directed to a change in the purification / water quality reforming performance of the water purifier, the amount or flow rate of treated water in the water purifier, or the water purifier. A water purifier management method for managing the performance of a water purifier equipped with detection means for detecting an abnormal signal of the device, wherein the detection means changes the purification / water quality reforming performance of the water purifier, the treated water amount of the water purifier or Transmission of control information to detect the processing flow rate or the control information of abnormal signal of the water purifier device and the control information detected by the detection procedure to the host center through the communication line by the communication means installed in the water purifier. And a configuration with steps and.

With this configuration, appropriate measures can be taken easily and quickly according to predetermined control items in the water purifier and abnormalities of the device, and stable device performance can be exhibited, and the user can respond to the failure. It is possible to provide a water purifier management method that can be easily dealt with and can enhance convenience in management of the water purifier.

[0009]

BEST MODE FOR CARRYING OUT THE INVENTION The method for managing a water purifier according to claim 1 of the present invention is to change the purification / water quality reforming performance of a water purifier, the amount or flow rate of treated water in a water purifier, or an abnormality in a device of the water purifier. A water purifier management method for managing the performance of a water purifier equipped with a detecting means for detecting a signal, wherein the detecting means changes the purification / water quality reforming performance of the water purifier, the treated water amount or the treated flow rate of the water purifier, Alternatively, the detection procedure for detecting the management information of the abnormal signal of the water purifier device and the management information transmission procedure for transmitting the management information detected by the detection procedure to the host center through the communication line by the communication means installed in the water purifier are included. It is configured to include.

With this configuration, first, the management information of the water purifier detected by the detection means in the detection procedure is transmitted to the host center by the communication means in the management information transmission procedure. As a result, the administrator of the water purifier at the host center side can use the management information to change the purification / water quality reforming performance of the water purifier, control items such as the amount of treated water or the flow rate of the water purifier, or the device of the water purifier. It is possible to timely know the abnormality of the water purifier, to accurately grasp the state of the water purifier, how to deal with the management information, and the necessary maintenance / management contents.

Here, "change in purification / water quality reforming performance of the water purifier" means, for example, treated water amount, purified water amount, residual chlorine,
Changes in turbidity, pH, conductivity, redox potential, chromaticity, nitrate nitrogen, hardness, TOC, salinity, etc. Pressure, integrated flow rate, flow rate, residual chlorine, absorption by detection means such as sensors and detectors It is measured by detecting photometric rate, pH, conductivity, potential, CO ₂ generation amount, salt concentration and the like. Also,
The "abnormal signal of the water purifier device" means, for example, an excess of a set value, a deviation from a set range, or the like. Also, "communication means"
For example, a modem, a network card, a wireless LAN or the like is used. In addition, "communication line" refers to a line capable of bidirectional information communication, such as a dedicated line, a wireless line, a communication line such as an optical fiber, an ordinary telephone line, a mobile telephone line, a personal handy phone (PHS) line. Etc. are used. In addition, "host center" refers to a central management station that issues instructions such as replacement of parts of the water purifier, maintenance and inspection of the water purifier, and necessary repairs based on the management information received from the water purifier.
It is installed on the side of the manufacturer or distributor of the water purifier or the management company.

According to a second aspect of the present invention, in the water purifier management method according to the first aspect, the host center stores maintenance management information corresponding to the contents of the management information, and a control means. And an output means, and based on the management information transmitted to the host center in the management information transmission procedure and the maintenance management information stored in the maintenance management information storage means, the type of abnormality in the water purifier is controlled by the control means. And the control means, an abnormality notification instruction output procedure for outputting an instruction using the output means to notify the details of the abnormality according to the type of abnormality that occurred in the water purifier determined in the determination procedure. It is configured to include.

With this configuration, the control means appropriately notifies the user of the water purifier of the instruction for notifying the content of the abnormality according to the type of abnormality that has occurred in the water purifier in the abnormality notification instruction output procedure. The user does not have to overlook abnormalities in the water purifier and necessary maintenance and management. In addition, the user can know the contents of the prescribed management items, the abnormality of the water purifier and the contents of the necessary maintenance management, and know the state of the water purifier accurately and how to deal with the management information and take prompt action. It becomes possible.

Here, the "type of abnormality that has occurred in the water purifier" means, for example, consumption of consumable parts such as filters and cartridges, failure of the water purifier, electric leakage, overvoltage, abnormal decrease in water pressure and flow rate, and circuit It refers to the types of abnormal conditions that interfere with the normal functioning of the water purifier, such as wire breakage, board abnormalities, sensor life, deterioration of sensors, lamps, and detectors.

According to the third aspect of the invention, in the water purifier management method according to the second aspect, the host center has information on whether or not there is a parts delivery contract concluded between the water purifier administrator and the user. A part delivery contract storage means for storing the part, which is concluded between the administrator and the user of the water purifier by referring to the information stored in the part delivery contract storage means after the determination procedure is executed. When the control means determines that there is a delivery contract, the control means determines whether or not there is a delivery contract, and when the control means determines that there is a delivery contract in the parts contract determination procedure, and from the type of abnormality determined in the determination procedure, A configuration including a part replacement instruction output procedure in which the control means outputs, using the output means, an instruction that the replacement part needs to be sent when the control means determines that the parts of the water purifier need to be replaced. With That.

With this configuration, in the part replacement instruction output procedure, when the control means outputs the instruction that the parts need to be replaced by using the output means, the administrator at the host center side uses the water purifier. Replacement parts can be sent to the person. As a result, the user of the water purifier can easily implement corrective measures that match the maintenance management content and the acquisition of necessary parts.

Here, the "parts sending contract" is a contract concluded between the user and the administrator of the water purifier, and when the parts of the water purifier need to be replaced, the administrator A contract to send the replacement part to the user.

The invention according to claim 4 is the invention according to claim 2 or 3.
In the water purifier management method described in (1), the host center includes a visiting maintenance contract storage means for storing information on the presence or absence of a visiting maintenance contract signed between the water purifier administrator and the user,
The control means refers to the information stored in the visit maintenance contract storage means, and the visit maintenance contract determination procedure in which the control means determines the presence or absence of the visit maintenance contract concluded between the administrator and the user of the water purifier, If the control means determines that there is an on-site maintenance contract in the on-site maintenance contract determination means, replacement or maintenance inspection of the water purification device parts should be performed according to the type of abnormality that occurred in the water purification device determined by the determination procedure. And a visiting instruction output procedure in which the control means outputs the instruction using the output means.

With this configuration, in the visiting instruction output procedure, the control means outputs an instruction to replace or perform maintenance inspection of parts of the water purifier according to the type of abnormality occurring in the water purifier determined in the determination procedure. Since the output is performed by using, the administrator on the host center side can grasp the abnormality of the management item and the device and the content of necessary maintenance management before visiting the place where the water purifier is installed. For this reason, the administrator can promptly respond to the repair or inspection of the water purifier, and the period until the completion of the repair or inspection of the water purifier can be significantly shortened.

Here, the "visit maintenance contract" is a contract concluded between the user and the administrator of the water purifier, and when replacement or maintenance inspection of parts of the water purifier is required. This is a contract for the administrator to replace the parts or maintain and inspect the user's water purifier.

The invention according to claim 5 is the water purifier management method according to claim 4, wherein the host center is based on a maintenance management contract concluded between the administrator and the user of the water purifier. The history storage means for storing the result of the replacement or maintenance / inspection of the parts by the administrator and the input means are provided, and the result of the replacement or maintenance / inspection of the parts of the water purifier is input to the control means through the input means. In this case, a history storage procedure for storing the result in the history storage means is included.

With this configuration, after the administrator performs the replacement or maintenance / inspection of the parts of the water purifier based on the instruction to replace or maintain / inspect the parts of the water purifier output in the visiting instruction output procedure, When the result of the replacement or maintenance / inspection of the part is input to the control means through the input means, the result of maintenance / inspection performed by the administrator in the past is stored in the history storage means in the history storage procedure. This allows the administrator to refer to the maintenance inspection result stored in the history storage means at the host center. Therefore, the administrator can centrally manage the maintenance management history of the water purifier, which is different for each installation condition, at the host center. As a result, it becomes possible to prepare for maintenance management and maintenance inspections that differ depending on the characteristics of each region and users, and to operate maintenance management of the water purifier more smoothly.

Here, the "results of maintenance and inspection" refer to replacement of parts, disconnection or abnormality of circuit, fluctuation of supply water quality, replacement frequency or cycle of regularly replaced parts, rectification status of sensors and detectors, and the like. In addition, "maintenance management contract" is a contract concluded between the user and the administrator of the water purifier, and an agreement that the administrator of the water purifier will continue the maintenance management of the water purifier. Say.

An embodiment of the present invention will be described below with reference to the drawings.

(Embodiment) FIG. 1 is a block diagram of a water purifier management system according to an embodiment of the present invention. Figure 1
In FIG. 1, reference numeral 1 is a water purifier, and 2 is a purification / water quality reforming processing unit disposed inside the water purifier 1 for purifying or reforming the water quality of a flow 3 of water passing through the water purifier 1. The purification / water quality reforming processing unit 2 is composed of, for example, a filter, a filter material layer having a purification performance, an electrolytic layer having an electrodialysis function, and the like.

Reference numeral 4 is a predetermined management item for the water purified or reformed by the purification / water quality reforming unit 2 and the water purifier 1.
It is a detecting means for measuring the abnormal signal. The detection means 4 is
For example, it is composed of a sensor, a detector and the like. The “predetermined control item for purified or reformed water” detected by the detection means 4 is, for example, the purity of the treated water, the change in the purification / water quality reforming performance of the treated water, the amount of treated water, the treated water. Flow rate, amount of purified water, residual chlorine, turbidity, pH, conductivity, redox potential, chromaticity, nitrate nitrogen, hardness, TOC, salinity and the like.

Reference numeral 5 is a power supply unit for supplying electric power for driving the water purifier 1, 6 is an arithmetic unit for controlling the water purifier 1, 6a is output means comprising a display device such as a speaker or a display, and 7 is the water purifier 1. It is a communication means for communicating with the outside. The communication means 7 is composed of a modem, a network card, a wireless LAN and the like. The arithmetic unit 6 is provided with a notification contract storage unit that stores information about the presence or absence of a notification contract to be concluded between the administrator and the user of the water purifier 1. still,
The “notification contract” is a contract that is concluded between the administrator and the user of the water purifier 1 and manages the predetermined management items for the management information of the water purifier 1 or the contents of abnormality of the device of the water purifier. Means a contract that a person notifies the user.

Reference numeral 8 is a host center for maintaining and managing the water purifier 1, and 9 is a communication line for transmitting information between the communication means 7 of the water purifier 1 and the host center 8.

The host center 8 is composed of a workstation, a personal computer, a server / router, etc., and inside thereof, control means for controlling the operation of the host center 8, input means for inputting data to the control means, control Output means for outputting data under the control of the means, maintenance management information storage means for storing maintenance management information corresponding to the contents of the management information, and information for presence / absence of parts delivery contract between the administrator of the water purifier 1 and the user Based on the maintenance contract with the user of the water purifier 1, the visitor maintenance contract storage means for storing information about the presence or absence of the on-site maintenance contract between the administrator and the user of the water purifier 1 The history storage means for storing the result of the replacement or maintenance inspection of the parts of the water purifier 1 by the user. A display device, a printer, an audio output device, etc. are used as the output means.

Regarding the water purifier management system of the present embodiment configured as described above, the water purifier management method will be described below with reference to the flowchart of FIG.

FIG. 2 is a flow chart of a water purifier management method according to an embodiment of the present invention.

First, when water for purifying or reforming tap water or the like is supplied to the water purifier 1, the supplied water passes through the purifying / water quality reforming processing unit 2 and is purified or reformed. . The purified or reformed water passes through the detection means 4 and is discharged to the outside of the water purifier 1 as purified water or reformed water. Detection means 4
Is a predetermined management item determined based on the contract concluded between the user and the administrator of the water purifier 1 such as the amount of treated water passing through the water purifier 1 and the treatment flow rate, and an abnormal signal of the device of the water purifier 1. Is detected (S1). The information measured by the detection means 4 is sent to the calculation unit 6. The calculation unit 6 refers to the information regarding the presence or absence of the notification contract stored in the notification contract storage means,
If there is no notification contract (S2), the output means 6a displays an error message or issues an abnormal alarm (S).
3). As a result of referring to the information regarding the presence or absence of the notification contract stored in the notification contract storage means by the calculation unit 6, if there is a notification contract (S2), the calculation unit 6 uses the communication line 9 according to the protocol set by the communication unit 7. The management information is transmitted to the host center 8 through (S4).

The control means of the host center 8 is the water purifier 1
Based on the management information transmitted from the maintenance management information and the maintenance management information stored in the maintenance management information storage means, the type of abnormality occurring in the water purifier 1 is determined. Then, the control means refers to the information regarding the presence or absence of the on-site maintenance contract stored in the on-site maintenance contract storage means, and when there is no on-site maintenance contract (S5), the control means is stored on the parts delivery contract storage means. If there is no parts delivery contract (S6), the control means controls the output means of the host center 8 to indicate the content of the abnormality according to the type of abnormality that has occurred in the water purifier 1. An instruction to notify is output (S7). This allows
The administrator of the water purifier 1 informs the user of necessary maintenance contents and a list of parts to be arranged. Also, step S6
When there is a parts delivery contract (S6), the control means outputs an instruction that the replacement parts need to be sent by the output means of the host center 8 (S8). As a result, the administrator of the water purifier 1 notifies the user of the necessary maintenance contents and sends the necessary parts and tools.

In step S5, if the control means refers to the information regarding the presence or absence of the on-site maintenance contract stored in the on-site maintenance contract storage means, and if there is the on-site maintenance contract (S5), the control means controls the host center 8 The output means outputs the instruction to replace the parts of the water purifier 1 or perform maintenance inspection according to the type of abnormality that has occurred in the water purifier 1 (S
9). As a result, the administrator of the water purifier 1 replaces parts or performs maintenance inspection on the water purifier 1 of the user.

After step S9 is executed, the control means refers to the information regarding the presence or absence of the parts delivery contract stored in the parts delivery contract storage means, and if there is no parts delivery contract (S10), the control means The output means of the host center 8 outputs an instruction to notify the details of the abnormality according to the type of abnormality that has occurred in the water purifier 1 (S11). This allows
The administrator of the water purifier 1 reports to the user the details of the abnormality that has occurred in the water purifier 1, and the user of the necessary maintenance contents and a list of parts to be arranged. In step S10, when there is a parts delivery contract (S10), the control means outputs an instruction that the parts need to be replaced by the output means of the host center 8 (S12). As a result, the administrator of the water purifier 1 reports to the user the details of the necessary maintenance, performs the necessary maintenance and inspection of the water purifier 1, replaces the consumable parts, etc. And report the list of replacement parts.

Further, after step S12 is executed,
When a maintenance management contract is concluded with the user (S13), the administrator of the water purifier 1 inputs the result of the maintenance inspection performed by the input means of the host center 8. The control means of the host center 8 stores the input result of the maintenance and inspection in the history storage means (S14). As a result, information on the maintenance management of the water purifier 1 and the history of maintenance management of the water purifier 1 that differs depending on the installation conditions is stored in the host center 8. In addition, when the maintenance contract is not concluded with the user (S13), the administrator of the water purifier 1 reports the contents of the maintenance inspection to the user (S15).

As described above, according to the water purifier management method of the present embodiment, the user and the administrator of the water purifier 1 are identified based on the management information transmitted to the host center 8 by the communication means 7. The contact notified based on the contract allows you to know the prescribed management items, device abnormalities, and the contents of necessary maintenance, and the user knows the exact state of the water purifier 1 and how to deal with it, and promptly responds. Can take Further, based on the contract between the user of the water purifier 1 and the manager, the manager notifies the user of abnormalities detected by the detection means 4 and sends consumable replacement parts such as filters and cartridges. Therefore, it is possible to realize correct measures that match the contents of maintenance and the acquisition of necessary purchased parts. Also,
Detection means 4 based on the contract between the user of the water purifier 1 and the administrator
In addition to notifying of abnormalities detected in, the workers and contractors, etc., visit the equipment installation location of the water purifier 1 to replace consumable replacement parts such as filters and cartridges, and to perform maintenance inspection of the equipment. Then, the prescribed management items, device abnormalities,
Also, since the contents of the required maintenance can be grasped in advance by the host center 8 that manages the water purifier 1, it is possible to quickly respond to the repair of the water purifier 1 and to shorten the period until completion. . Also, based on the contract between the user of the water purifier 1 and the administrator, the administrator visited the device installation location of the water purifier 1 and replaced consumable replacement parts such as filters and cartridges and performed maintenance inspection of the device. Is recorded and managed in the history storage means of the host center 8 that maintains and manages the performance, the host center 8 can centrally manage the maintenance / maintenance history of the water purifier that is different for each installation condition. It is possible to perform advance preparations for maintenance and maintenance / inspection that are different for each local feature and user, and to operate the water purifier 1 more smoothly.

[0038]

As described above, according to the method for managing a water purifier according to the first aspect of the present invention, the change in the purification / water quality reforming performance of the water purifier, the amount or flow rate of treated water of the water purifier, or the water purifier. Is a water purifier management method for managing the performance of a water purifier equipped with detection means for detecting an abnormal signal of the device, wherein the detection means changes the purification / water quality reforming performance of the water purifier and the treated water amount of the water purifier. Alternatively, the management information for detecting the processing flow rate or the management information of the abnormal signal of the water purifier device and the management information detected by the detection procedure is transmitted to the host center through the communication line by the communication means installed in the water purifier. Due to the configuration including the transmission procedure, the administrator of the water purifier on the host center side can accurately understand the state of the water purifier, as well as know the prescribed management items, device abnormalities and necessary maintenance management contents. Can be, also it is easy to know the Action in question regarding the maintenance of the water purifier of the user, an advantageous effect that it is possible to take a prompt action can be obtained.

According to the invention described in claim 2, claim 1
In the water purifier management method described in, the host center
A maintenance management information storage unit for storing maintenance management information corresponding to the contents of the management information, a control unit, and an output unit;
Based on the management information transmitted to the host center in the management information transmission procedure and the maintenance management information stored in the maintenance management information storage means, the control means determines the type of abnormality that has occurred in the water purifier, and the control The means includes the abnormality notification instruction output procedure for outputting the instruction for notifying the content of the abnormality according to the type of abnormality that has occurred in the water purifier discriminated in the discrimination procedure by the output means There will be no oversight of water purifier abnormalities and necessary maintenance management for the manager and user of the water purifier. In addition, the water purifier administrator and user can know the contents of predetermined management items, equipment abnormalities and necessary maintenance management, know the exact state of the water purifier and how to deal with it, and take prompt action. The advantageous effect of being able to take is obtained.

According to the invention of claim 3, claim 2
In the water purifier management method described in, the host center
It is equipped with a parts delivery contract storage means for storing information on the presence or absence of a parts delivery contract concluded between the administrator and the user of the water purifier, and after executing the determination procedure, the information stored in the parts delivery contract storage means is stored. There is a parts sending contract in the parts sending contract judgment procedure, in which the controlling means judges whether there is a parts sending contract signed between the administrator and the user of the water purifier, and the parts sending contract in the parts contract judging procedure. If the control means determines that the water purifier component needs to be replaced based on the type of abnormality determined in the determination procedure, the replacement part needs to be sent. By including the parts replacement instruction output procedure in which the control means outputs the instruction of using the output means, the user of the water purifier who has signed the parts delivery contract with the administrator of the water purifier is required. Suitable for various maintenance And the availability of accurate Action and necessary replacement parts can be facilitated. In addition, users of water purifiers can search for contact information such as manufacturers and distributors of water purifiers, and obtain necessary consumables, so they can specify and obtain the part number and model of necessary replacement parts. An advantageous effect is obtained in that it is unnecessary to search for a suitable purchaser.

According to the invention of claim 4, claim 2
Alternatively, in the water purifier management method described in item 3, the host center includes a visiting maintenance contract storage unit that stores information about the presence or absence of a visiting maintenance contract signed between the water purifier administrator and the user. The control means refers to the information stored in the storage means, and the control means determines whether there is a visit maintenance contract signed between the water purifier administrator and the user, and a visit maintenance contract determination procedure. When the control means determines that there is an on-site maintenance contract in the judgment means, it controls the instruction to replace the parts of the water purifier or perform maintenance inspection according to the type of abnormality that has occurred in the water purifier judged in the judgment procedure. The means includes a visit instruction output procedure that is output using the output means, so that predetermined management items, device abnormalities, and necessary maintenance management contents are used for water purification at the host center side that manages the water purifier. Since the administrator of the water purifier knows in advance, the water purifier administrator can respond promptly when the water purifier needs to be repaired, which can significantly shorten the period until the repair is completed. The effect is obtained.

According to the invention of claim 5, claim 4
In the water purifier management method described in, the host center shall display the result of the administrator performing replacement or maintenance inspection of the water purifier parts based on the maintenance management contract concluded between the water purifier administrator and the user. A history storage that includes a history storage unit for storing and an input unit, and stores the result in the history storage unit when the result of the replacement or maintenance inspection of the components of the water purifier is input to the control unit via the input unit. By including the procedure, it becomes possible to centrally manage the maintenance management history of the water purifier that differs depending on the installation conditions at the host center, and the administrator of the water purifier differs depending on the regional characteristics and users. Preliminary preparation for maintenance management or maintenance inspection becomes possible, and as a result, the advantageous effect that more smooth management and operation of the water purifier can be obtained.

[Brief description of drawings]

FIG. 1 is a configuration diagram of a water purifier management system according to an embodiment of the present invention

FIG. 2 is a flowchart of a water purifier management method according to an embodiment of the present invention.

[Explanation of symbols]

1 water purifier 2 Purification / water quality improvement treatment department 3 water flow 4 Detection means 5 power supply 6 computing unit 6a output means 7 Communication means 8 Host Center 9 communication lines

Claims (5)

[Claims] 1. A water purifier equipped with a detection means for detecting a change in the purification / water quality reforming performance of the water purifier, the treated water amount or treatment flow rate of the water purifier, or an abnormal signal of the water purifier device. A water purifier management method for detecting a change in the purification / water quality reforming performance of the water purifier, the amount or flow rate of treated water of the water purifier, or the management information of the abnormal signal of the water purifier by the detection means. And a management information transmission procedure of transmitting the management information detected by the detection procedure to a host center through a communication line by a communication unit provided in the water purifier. 2. The host center includes a maintenance management information storage unit for storing maintenance management information corresponding to the contents of the management information, a control unit, and an output unit, and in the management information transmission procedure, the host center. Based on the management information transmitted to the maintenance management information and the maintenance management information stored in the maintenance management information storage means, a determination procedure for determining the type of abnormality occurred in the water purifier by the control means, and the control means And an abnormality notification instruction output step of outputting, using the output means, an instruction to notify the details of the abnormality according to the type of abnormality that has occurred in the water purifier that has been discriminated in the discrimination procedure. The water purifier management method according to claim 1. 3. The host center comprises a parts delivery contract storage means for storing information on whether or not there is a parts delivery contract concluded between a manager and a user of the water purifier, and after the execution of the discrimination procedure. The control unit refers to the information stored in the component delivery contract storage unit, and the control unit determines whether or not there is the component delivery contract concluded between the administrator and the user of the water purifier. The parts delivery contract determination procedure and the case where the control means determines that there is the parts delivery contract in the parts contract determination procedure, and replaces the parts of the water purifier from the type of abnormality determined in the determination procedure. If the control means determines that
3. The water purifier management method according to claim 2, further comprising: a part replacement instruction output procedure in which the control unit outputs an instruction that the replacement part needs to be sent using the output unit. 4. The host center comprises a visit maintenance contract storage means for storing information on the presence or absence of a visit maintenance contract concluded between the administrator and the user of the water purifier. A visit maintenance contract determination procedure in which the control unit refers to the stored information, and the control unit determines the presence or absence of the on-site maintenance contract concluded between the administrator and the user of the water purifier, and the visit When the control means determines that the maintenance contract determination means has the on-site maintenance contract, replacement or maintenance of parts of the water purifier according to the type of abnormality that has occurred in the water purifier determined in the determination procedure. 4. The water purifier management method according to claim 2 or 3, further comprising: a visit instruction output procedure in which the control unit outputs an instruction to perform an inspection using the output unit. 5. The host center stores the result of the replacement of the parts of the water purifier or the maintenance and inspection by the manager based on a maintenance management contract signed between the manager and the user of the water purifier. When the result of replacement or maintenance inspection of the components of the water purifier is input to the control means via the input means, the result is stored in the history storage means. The water purifier management method according to claim 4, further comprising: