JP2003104510A - Device and method for maintenance, and system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To conduct efficient maintenance for a medical storage device such as a drug wrapping device and a storage box, from a remote site. SOLUTION: A CPU in a maintenance server generates statistical operation history information using operation history information (step ST2) when receiving the operation history information as to the number of prescriptions, the number of cartridges and the like (step ST1). Then, the CPU predicts a time when expendables such as a drug and wrapping paper are consumed out, and verifies durability for a constitutive component of the drug wrapping device, based on the statistical operation history information (step ST3). An e-mail is prepared to suggest that the expendables are run out after a prescribed data, or that the durability of the component is run out after a prescribed date when the expendables are predicted to be consumed out after few days, or when the durability of the component is run out after the prescribed date, so as to be transmitted to a communication terminal equipment arranged in a business office of a service providing company, or a communication terminal equipment in a base position of the service providing company.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a maintenance device, a maintenance method and a system, and more particularly to a maintenance device, a maintenance method and a maintenance method for remotely performing maintenance on a medicine packaging device, a storage for storing medicines, medical instruments and the like. Regarding the system.

[0002]

2. Description of the Related Art Conventionally, in medical institutions such as hospitals and clinics, a medicine packaging device for packaging a plurality of types of medicines prescribed by a doctor for each dose, and storage and storage of medical equipment. Storage is used to manage the.

The medicine packing device discharges a plurality of kinds of medicines from each tablet case for each dose, collects the medicines with a hopper, a conveyor, etc., and then pulls out the packing paper from the packing paper roll and heat-bonds it. , It is a sachet containing medicines. The storage stores, for example, medicines and the like that are easily affected by temperature and humidity, and manages when, who took out what, and what was put in.

[0004]

By the way, a medical storage device such as a medicine packaging device or a storage has a complicated internal structure. Therefore, when a failure occurs in these medical storage devices, it is difficult for the user to fix the failure by himself / herself, and it is necessary to contact a service company who performs maintenance. The serviceman of the service company heads to the site after hearing the user's failure condition of the medical storage device, but after checking the detailed failure condition, he returns to the service company to prepare the necessary parts, and then returns to the site again. I was doing repairs.

Further, the service person of the service company needs to replace the expendables of the medical storage device at a predetermined replacement time, but the replacement time becomes shorter depending on the frequency of use of the medical storage device. It may be long. Therefore, for a medical storage device whose usage frequency is not constant, a service person actually performs a work of replacing the consumable item after actually checking the state of the consumable item.

Further, the computer controlling the medical storage device is required to perform complicated processing year by year, and it is necessary to upgrade the software version as necessary. However, it is difficult for the user to know the optimal version for the medical storage device and the computer.
Therefore, the service person checks the version of the software on the computer and, if the version is old, installs the new version of the software.

As described above, when performing maintenance on the medical storage device, the service person must go to the site where the medical storage device is actually used and check the inside of the medical storage device. There was a problem that it was very inefficient.

The present invention has been proposed in order to solve the above-mentioned problems, and is a maintenance device and a maintenance method capable of remotely and efficiently maintaining medical storage devices such as drug packaging devices and storages. And to provide a system.

[0009]

The invention according to claim 1 is
Receiving means for receiving information from the medical storage device, and maintenance information for coping with at least one of the operating state, trouble state, and software version of the medical storage device based on the information received by the receiving means. Maintenance information generation means for generating the maintenance information, and transmission means for transmitting the maintenance information generated by the maintenance information generation means.

According to a ninth aspect of the present invention, a receiving step of receiving information from the medical storage device, and an operating state of the medical storage device based on the information received by the receiving step,
A maintenance information generation step of generating maintenance information for coping with at least one of the trouble state and the software version, and a transmission step of transmitting the maintenance information generated in the maintenance information generation step are provided.

The invention according to claim 17 is based on one or more medical storage devices, receiving means for receiving information from the medical storage devices, and medical storage based on the information received by the receiving means. Maintenance information generating means for generating maintenance information for dealing with at least one of the operating state, trouble state, and software version of the device;
A maintenance device including a transmission unit that transmits the maintenance information generated by the maintenance information generation unit; and one or more communication terminal devices that receive the maintenance information transmitted from the maintenance device. .

In the inventions according to claims 1, 9 and 17, the receiving means receives information from one or more medical storage devices. The information received by the receiving means is preferably device information, operating information, trouble information, etc. of the medical storage device. The maintenance information generation means analyzes the state of the medical storage device based on the information received by the reception means, and based on the analysis result, at least one of the operating state, trouble state, and software version of the medical storage device.
Generate maintenance information to deal with one. Then, the transmitting means transmits the maintenance information to the communication terminal device. That is, the present invention, by collecting and centralizing the information from each medical storage device, by analyzing the collected information and transmitting the maintenance information to the communication terminal device,
Each medical storage device can be remotely and efficiently maintained.

The medical storage device and the maintenance device may be connected to each other via the Internet, a local area network, or both the Internet and the local area network. These networks may be wired such as a telephone line, LAN (Local Area Network), or wireless.

According to a second aspect of the invention, in the first aspect of the invention, the maintenance information generating means generates an operation history based on the operation information received by the receiving means,
The maintenance information for maintaining the medical storage device is generated based on the generated operation history.

According to a tenth aspect of the invention, in the invention of the ninth aspect, the maintenance information generating step generates an operation history based on the operation information received in the receiving step, and based on the generated operation history. Maintenance information for maintaining the medical storage device is generated.

According to an eighteenth aspect of the invention, in the seventeenth aspect of the invention, the maintenance information generating means of the maintenance device generates an operation history based on the operation information received by the receiving means, and the generated operation is performed. It is characterized in that maintenance information for maintaining the medical storage device is generated based on the history.

In the inventions according to claims 2, 10 and 18, the maintenance information generating means generates the operation history based on the operation information received by the receiving means. The operation history is a history generated by statisticizing a lot of operation information, and indicates the operation tendency of the medical storage device. Then, since the tendency of the medical storage device to malfunction, the consumption of parts and chemicals, etc. can be known based on the operation history, it is possible to generate only the information necessary for maintenance in advance, which enables maintenance of the medical storage device to be performed. The efficiency can be improved.

The invention according to claim 3 is the invention according to claim 1 or 2.
In the invention described above, the maintenance information generation unit determines whether or not a predetermined component of the medical storage device needs to be replaced based on an operation history, and maintenance that prompts replacement of the component when the replacement is necessary. It is characterized by generating information.

The invention according to claim 11 is the invention according to claim 9 or 10, wherein in the maintenance information generating step, it is necessary to replace a predetermined part of the medical storage device based on an operation history. It is characterized in that the maintenance information for making a judgment and prompting the replacement of the component when the replacement is necessary is generated.

According to a nineteenth aspect of the present invention, in the seventeenth or eighteenth aspect, the maintenance information generating means of the maintenance device needs to replace a predetermined part of the medical storage device based on an operation history. It is characterized in that it determines whether or not it has become necessary, and generates maintenance information that prompts replacement of the component when replacement is required.

In the inventions according to claims 3, 11 and 19, the maintenance information generating means determines whether or not it is necessary to replace a predetermined part of the medical storage device based on the operation history. For example, the replacement period is set in advance for each component of the medical storage device, and it is determined based on the operation history whether there is a component that has exceeded the replacement period. Then, maintenance information that prompts replacement is generated for the parts that have exceeded the replacement period. As a result, it is possible to know that there is a component that needs to be replaced without inspecting the inside of the medical storage device, and thus it is possible to further improve the quality of the maintenance service.

According to a fourth aspect of the present invention, in the first aspect of the present invention, the maintenance information generating means determines whether or not the medical storage device has a trouble based on the information received by the receiving means. When there is a trouble, maintenance information for notifying the cause of the trouble is generated.

According to a twelfth aspect of the present invention, in the ninth aspect of the invention, the maintenance information generating step determines whether or not the medical storage device has a trouble based on the information received in the receiving step. When there is a trouble, maintenance information for notifying the cause of the trouble is generated.

According to a twentieth aspect of the present invention, in the invention according to the seventeenth aspect, whether the maintenance information generating means of the maintenance device interferes with the medical storage device based on the information received by the receiving means. Is determined, and when there is a problem, maintenance information for notifying the cause of the problem is generated.

In the inventions according to claims 4, 12 and 20, whether the maintenance information generating means of the maintenance device interferes with the medical storage device based on the information received by the receiving means. To judge. Here, the obstacle of the medical storage device is a failure of parts, an operation stop due to clogging of chemicals or lack of consumables, etc.
A state in which normal operation is impossible. Then, when there is a problem, the cause of the problem can be grasped without going to the site by generating the maintenance information for notifying the cause of the problem, thus shortening the maintenance time and improving the efficiency. be able to.

According to a fifth aspect of the present invention, in the first aspect of the present invention, the maintenance information generating means is based on the information received by the receiving means and has been consumed or disappeared in the medical storage device. It is characterized by detecting that there is a medicine and generating maintenance information for notifying the consumed parts or the medicine that has run out.

According to a thirteenth aspect of the present invention, in the ninth aspect of the present invention, the maintenance information generating step is based on the information received in the receiving step, and is consumed or lost in the medical storage device. It is characterized by detecting that there is a medicine and generating maintenance information for notifying the consumed parts or the medicine that has run out.

According to a twenty-first aspect of the invention, in the seventeenth aspect of the invention, the maintenance information generating means of the maintenance device is a component that has been consumed in the medical storage device based on the information received by the receiving means. Alternatively, it is characterized by detecting that there is a missing drug and generating maintenance information for notifying the consumed parts or the missing drug.

In the inventions of claim 5, claim 13 and claim 21, the maintenance information generating means analyzes the information received by the receiving means, and exhausts or loses parts in the medical storage device. To detect the presence of a drug. If the medical storage device has exhausted parts or some medicines are lost, there is a problem that necessary medicines cannot be taken out when necessary. Therefore, when the maintenance information generation unit detects a consumed component or a lost medicine, it generates maintenance information for notifying the content. As a result, the medical storage device can be promptly returned even if a sudden problem occurs by exchanging expended parts promptly or replenishing the lacking medicine promptly.

According to a sixth aspect of the present invention, in the first aspect of the present invention, the maintenance information generating means has a version of software for controlling the medical storage device based on the information received by the receiving means. When it is determined that the software is old or there is a bug in the software, maintenance information that prompts the download of data for updating the software is generated.

According to a fourteenth aspect of the present invention, in the aspect of the ninth aspect, the maintenance information generating step is a software version for controlling the medical storage device based on the information received in the receiving step. When it is determined that the software is old or there is a bug in the software, maintenance information that prompts the download of data for updating the software is generated.

According to a twenty-second aspect of the invention, in the seventeenth aspect of the invention, the maintenance information generating means of the maintenance device is software for controlling the medical storage device based on the information received by the receiving means. When it is determined that the version is old or there is a bug in the software, maintenance information that prompts download of data for updating the software is generated.

In the inventions of claim 6, claim 14 and claim 22, when the software version becomes old or a bug is found, it is necessary to update the software, but the user must I cannot easily know. Therefore, when the maintenance information generation means determines that the version of the software for controlling the medical storage device is old or the software has a bug, the maintenance information generation means generates maintenance information for prompting the download of data for updating the software. . This allows the user to
The software of the medical storage device can be updated immediately.

Here, the maintenance information generating means may generate an electronic mail as the maintenance information as described in claims 7, 15 and 23.
Further, the maintenance information generating means may generate website information for displaying a website screen as the maintenance information as described in claim 8, claim 16 and claim 24. As a result, the medical storage device can be remotely and efficiently maintained.

As the medical storage device, as described in claims 25, 26 and 27, a medicine packaging device for wrapping and discharging a medicine with medicine wrapping paper, and a medicine supply device for supplying a medicine to a container. Preferably, it is a storage for storing medical equipment.

[0036]

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the drawings. The present invention can be applied to, for example, the maintenance system 1 having the configuration shown in FIG.

[First Embodiment] A maintenance system 1 according to the first embodiment is a system for remotely maintaining a medical storage device such as a tablet packing device and a storage, and a service company that performs the maintenance. , The business offices of service companies, and users who use the medical storage device.

The maintenance system 1 is specifically
A communication terminal device 10 arranged in a medical institution, a communication terminal device 20 arranged in each business office of a service company, a communication terminal device 30 arranged in a home of a service company, and a communication terminal 30 arranged in a home of a service company Maintenance server 40
And are equipped with. The communication terminal devices 10, 20, 30 and the maintenance server 40 can exchange data with each other via the Internet 50.

The communication terminal device 10, specifically, as shown in FIG. 2, is an I / O (Input / Output) port 11 for transmitting / receiving data to / from the Internet 50.
, A keyboard 12 for inputting sentences and symbols, a mouse 13 as a pointing device, and a RAM (Random Ac) for temporarily storing data as a work area.
cess Memory) 14 and a CPU (Central Proc) for controlling data transmission / reception and overall operation
and a ROM (Read Only Me) that stores a control program for the CPU 15.
16), a hard disk drive 17 for storing and reading out a predetermined application program, predetermined data, etc., and a monitor 18 for displaying the contents of transmitted and received data. The communication terminal device 2
0 and 30 are also configured similarly to the communication terminal device 10.

Here, the communication terminal device 10 installed in the medical institution is a LAN (Local Area Network).
rk) 80 via the storage 90 and the medicine packaging device 100
Etc. is connected to a medical storage device. The details of the medicine packaging device 100 will be described later.

The maintenance server 40, as shown in FIG.
I / O port 41 for transmitting and receiving data to and from 20, 30 and RA for temporarily storing data as a work area
M42, a CPU 43 for controlling a predetermined process, and a CPU
A ROM 44 for storing the control program of 43 and a hard disk drive 45 for storing device information of the medical storage device, statistical operation history information and later-described version upgrade data, and the like are provided.

(Structure of Medicine Packing Device 100) FIG. 4 is a view showing a sectional structure of the medicine packing device 100. As shown in the figure, the medicine packaging device 100 is composed of a solid medicine storage mechanism 103 provided in a rectangular outer case 102, a solid medicine packaging mechanism 114 provided below the solid medicine storage mechanism 103, and the like. A tablet case storage section 105 of the solid medicine storage mechanism 103 is formed in the upper part of the outer case 102, and the tablet case storage section 105 has an upper opening opened and closed by an upper panel 104.

A plurality of tablet cases 106, 106, ... Are accommodated inside the tablet case accommodating portion 105, and a sub-accommodating portion 107 is installed in the front upper part thereof.

The tablet case 106 is a container for accommodating the same kind of medicine, and a maximum of about 400 tablets are arranged. The medicine stored in the tablet case 106 is discharged one tablet at a time.

The sub-storing section 107 is the tablet case 1.
The solid medicine (for example, a tablet cut in half) which cannot be stored in 06 is stored. Further, a belt 109 (not shown) (in this case, may be connected by a chain, a gear or the like) is driven by a belt 109 stretched around a pulley of a rotating shaft of the conveyor motor 108. And the storage section 107A is located on the belt conveyor.
Are continuously provided.

Each tablet case 106, 106, ...
Ejection counting devices such as photosensors described below are provided under the. This discharge counting device includes upper tablet cases 106, 106, ...
And a motor-driven discharge drum inside. That is, one discharge drum is provided for one tablet case 106. The discharge drum has a structure in which solidified medicines such as the tablets, capsules, pills, and troches are put in a single row vertically in a groove formed in plural on the side surface. Then, the medicine drops one by one from each groove as the discharge drum rotates.

Further, the sub storage units 107, 107, ...
Has a drop passage formed at one end thereof, and the fall passage communicates with the turntable 110. Sub compartment 1
The solid medicines are stored in the storage compartments 107A of 07, respectively. When the motor conveyor motor 108 is rotated by a switch operation by the user, each storage compartment 1
The solid medicines 07A, 107A, ... Are dropped one by one from the dropping passage onto the turntable 110.

Then, each tablet case 106, 10
Discrete turntables 110 for collecting solid medicines are provided below the drop passages 6 ,. The turntable 110 has an area corresponding to all the tablet cases 106, 106, ... And below the drop path. Further, a conical raised portion 110A is formed at the center of the turntable 110. The turntable 110 is rotationally driven at a predetermined speed by a turntable motor (not shown) provided below the raised portion 110A.

An annular guide 111 is provided upright around the turntable 110.
A discharge port 112 is cut out at a predetermined position of 11. A shooter 113 is provided below the discharge port 112. As a result, the solid medicine is transferred to the turntable 11
By the rotation of 0, it is collected on the guide 111 side and dropped into the shooter 113.

The shooter 113 is formed in the shape of an inverted quadrangular pyramid, the upper end opening of which corresponds to the discharge port 112 of the turntable 110, and the open lower end (tip) of the shooter 113 located above the wrapping paper. It is arranged.

A heat seal mechanism 127 is provided at the bottom of the medicine packaging device 100. Heat seal mechanism 1
Reference numeral 27 denotes a member for sealing the opening of the wrapping paper by heat welding and partitioning it for each dose. A pair of main heaters 128 and 128 and a pair of auxiliary heaters 129 are provided facing each other at a predetermined interval. , 129 and.

A draw-in roller 130 is provided above the heat-sealing mechanism 127. Pull-in roller 1
Reference numeral 30 denotes a pair of narrow rubber rollers (rollers made of natural rubber, synthetic rubber or the like), which sandwich the wrapping paper and draw it out from the wrapping paper roll.

FIG. 5 is a block diagram showing the structure of the medicine packaging device 100. The medicine packaging device 100 also includes various sensors as shown in FIG. Specifically, the medicine packaging device 100 includes the communication terminal device 10 via the LAN 80.
An I / O port 131 that sends and receives data to and from
A bar code reader 132 that reads the bar code printed on the prescription, a discharge drum motor 133 that drives the discharge drum to rotate, a motor sensor 134 that detects the rotation of the discharge drum motor 133, and a drug discharged by the discharge drum. A photo sensor 135 for detecting a shutter, a shutter sensor 136 for detecting an opening / closing operation of a shutter, and a conveyor sensor 13 for detecting a malfunction of the belt conveyor.
7 is provided.

Although not shown in FIG. 5, the discharge drum motor 1 is provided for one tablet case 106.
One 33, a motor sensor 134, and one photo sensor 135 are provided.

Further, the medicine packaging device 100 has a paper remaining amount sensor 141 for detecting the remaining amount of the medicine packing paper, and a paper brake sensor 142 for detecting whether the medicine packing paper is properly loaded.
A printer head 143 for printing on the medicine packing paper, a ribbon end sensor 144 for detecting the end of the ribbon for printing on the medicine packing paper, a ribbon break sensor 145 for detecting that the ribbon has been cut halfway, and a ribbon running out. Ribbonless sensor 146 that detects the temperature, heater temperature sensor 147 that detects the temperature of heaters 128 and 129 shown in FIG. 4, upper panel sensor 148 that detects whether upper panel 104 is closed, and middle panel is closed. An intermediate panel sensor 149 for detecting whether the lower panel is closed, a lower panel sensor 150 for detecting whether the lower panel is closed, and a microcomputer 160 for executing a predetermined process based on the detection result of each sensor.

When the microcomputer 160 detects the signals from the respective sensors, it generates operation information based on these signals and outputs it via the I / O port 131.
The operation information includes, for example, the number of prescription barcodes read by the barcode reader 132 (the number of prescriptions), the number of medicine packages, the operating tablet case, and the number of print lines printed by the printer head 143. The number of tablets per one package, the amount of medicine used, the amount of medicine packing paper and printer ribbon consumed, and the like.

The medicine packaging device 100 sends the operation information thus generated to the communication terminal device 10 via the LAN 80.
Send to.

(Generation of History Information) The communication terminal device 10
When the operation information is received from the medicine packaging device 100, the operation history information is generated based on the operation information. Specifically, the CPU 15 of the communication terminal device 10 performs the following processing.

When the CPU 15 receives the operation information from the medicine packaging device 100 via the I / O port 11, it generates operation history information based on the operation information and stores the operation history information in the hard disk drive 17.

FIG. 6 is a diagram showing the package number history information showing the package number history. The number-of-packages history information is the "date" when the medicine package was created, the "time" when the medicine package was created, the number of drug packages created ("packet number"), and the total number of packages created in one day (" Number of packages /
Sun ”) ,.

FIG. 7 shows a tablet case (TC) 106.
It is a figure which shows TC operation history information which is an operation state of. T
The C operation history information is ejected from the “date” when the tablet case 106 is operated, the “time” when the tablet case 106 is operated, the “TC address” for identifying the tablet case 106 that is operated, and the tablet case 106. The number of medicines is “the number of medicines”. Since there are 400 tablet cases 106, corresponding TC addresses exist from 1 to 400.

The CPU 43 also generates history information such as the number of prescriptions, the number of print lines printed by the printer head 143, the number of tablets per medicine package, the amount of medicine used, the amount of medicine package paper or printer ribbon consumed, and the like. be able to.

The communication terminal device 10 transmits the operation history information thus generated to the maintenance server 40 via the Internet 50. The communication terminal device 10
Sets the operation history information to the maintenance server 40 by 1
It may be transmitted only once a day, or may be transmitted every predetermined time.

(Generation of Statistical Operation History Information) The maintenance server 40 generates statistical operation history information indicating statistics of the operation state of each medical storage device based on the operation information transmitted from each communication terminal device 10. . Specifically, the CPU 43 of the maintenance server 40 executes the processing of step ST1 and subsequent steps shown in FIG.

In step ST1, the CPU 43 causes the I / O
It is determined whether or not the operation history information such as the number of prescriptions and the number of packages is received via the O port 41, and the operation waits until it is determined that the operation history information is received.

In step ST2, the CPU 43 causes the I / O
The statistical operation history information is generated using each operation history information received by the O port 41, and is stored in the hard disk drive 45.

FIG. 9 is a diagram showing the structure of the statistical operation history information stored in the hard disk drive 45. The statistical operation history information includes “year / month / day” indicating the statistical target date, “prescription number” indicating the number of prescriptions on the statistical target date, “number of packages” indicating the number of medicine packages created on the statistical target date, statistical target "Tablet case utilization rate" showing the utilization rate of each tablet case for the day,
“Drug usage” indicating the usage of each drug, “Printed line count” indicating the total number of lines printed, “Tablet count / packet” indicating the average number of tablets per drug package, on the day of the statistics It is composed of a "paper usage amount" indicating the usage amount of the medicine packing paper and a "ribbon usage amount" indicating the usage amount of the printer ribbon on the statistical target day.

Here, the "tablet operating rate" is a value (percentage) indicating how much of the tablet case is used in all tablet cases on the day of statistics, and for example, all tablets provided in the medicine packaging device 100. Case 106
Specified tablet case 10 for the total number of operating times
The ratio of the number of times of operation of 6 is shown. "Tablet utilization"
"1", "2", ..., "399", "400"
Is a TC address for identifying each tablet case 106.

"Drug usage" is, for example, drug "A",
"B", ..., "Z" are used in each statistical target day. The "printed line number" indicates the total number of lines printed on the medicine packing paper on the day of the statistics.

In step ST3, the CPU 43 predicts, based on the statistical operation history information stored in the hard disk drive 45, the extent to which consumables such as medicines and medicine packing papers will be cut off, and constituent parts of the medicine packaging device 100. The durability of the heater, printer head, shutter, rubber, etc. is verified, and the process proceeds to step ST4.

In step ST4, the CPU 43 determines, based on the verification result in step ST3, whether the consumable item will run out after a predetermined number of days or the durability of the constituent parts will be lost after a predetermined number of days. Then, if the consumables run out after a few days or the durability of the component parts is lost after a predetermined number of days, step S
The process proceeds to T5, and when none of these is applicable, the process returns to step ST1.

In step ST5, the CPU 43 creates an electronic mail indicating that the consumable item will run out after a predetermined number of days or the durability of the constituent parts will be lost after a predetermined number of days. CP
For example, when the U43 determines that the drug A of the user X will be exhausted in the next three days, the U43 creates an e-mail having the content "The drug A of the user X will be exhausted in the other three days."
Output through the I / O port 41.

Then, the maintenance server 40 sends the above-mentioned e-mail to the communication terminal device 20 arranged at the business office of the service company or the communication terminal device 30 at the base of the service company.

As a result, the service company can accurately recognize the status of the consumable goods of the user and can deliver the medicine A which is likely to be consumed, at his own discretion.
Service efficiency can be improved.

The maintenance server 40 may also send the above-mentioned e-mail to the communication terminal device 30 of the user X himself. As a result, the user X can recognize that the medicine A is likely to be consumed, and can place an order with the service company before the medicine A runs out.

As described above, the maintenance system 1
Manages the operating state of the medicine packaging device 100 used in a medical institution by the maintenance server 40 in a unified manner, and when the consumables are almost exhausted or the components of the medicine packaging device 100 are likely to lose their durability. An e-mail notifying that effect can be transmitted to the communication terminal devices 20 and 30 of the service company. Accordingly, the service company can grasp the operating state of the medicine packaging device 100 without directly visiting the medical institution and directly checking the state of the medicine packaging device 100. Therefore, the consumables and the non-durable components can be delivered at the optimum time without receiving the notification from the user, so that the service content can be further improved.

Therefore, the service company can manage the state of the user's medical storage device and can predict the replacement of consumables and durable products, so that scheduled regular maintenance can be performed. You can
As a result, the maintenance contract rate can be improved.

On the other hand, the medical institution, which is the user, can automatically and surely transmit the state of the medical storage device to the service company. Therefore, preventive measures such as loss of consumables such as medicines should be taken. You can

In this embodiment, the medicine packaging device 100 has been described as an example of the medical storage device.
The present invention is not limited to this. For example, the operating state of the storage 90 and the medicine filling device that fills the medicine bottle can be similarly grasped and the operating state can be notified to the service company or the user.

Further, in the present embodiment, the electronic mail is used as means for notifying the operating condition of the medical storage device, but it is also possible to notify the operating condition of the medical storage device by using the website screen.

[Second Embodiment] Next, a second embodiment of the present invention will be described. The same devices and circuits as those in the first embodiment are designated by the same reference numerals,
Detailed description thereof will be omitted.

The maintenance system 1 according to the second embodiment is sudden in that the medical storage device of each medical institution breaks down, the medicine does not work due to clogging, and the consumable supplies run out. When any trouble occurs, the following predetermined processing is performed in order to promptly deal with the trouble.

Here, the medicine packaging device 100 will be described as an example of the medical storage device. Pharmaceutical packaging device 100
The microcomputer 160 included in the CPU detects various troubles as described below and generates alarm information indicating the trouble condition.

(Generation of Alarm Information) The microcomputer 160 detects the drive signal of the discharge drum motor by the motor sensor 134, and the photo sensor 135 detects the medicine by the photo sensor 135 even after 5.00 [sec] has elapsed from the start of the detection of the drive signal. When the drug discharge signal indicating the discharge of No. is not detected, it is determined that there is no drug in the tablet case 106 at the designated address, or there is a problem such as the tablet case 106 clogged with the drug. Then, alarm information indicating that the designated address of the tablet case 106 is abnormal is generated.

When the photo sensor 135 detects a drug discharge signal of 0.2 [sec] or more, the microcomputer 160 determines that the photo sensor 135 at the designated address is dirty or the photo sensor 135 at the designated address operates. It is determined to be defective. Then, alarm information indicating that the photo sensor 135 at the specified address is dirty or that the operation is defective is generated.

The microcomputer 160 detects a drive signal of 0.2 [sec] or less by any one of all the motor sensors 134 when it has not received a command for discharging the medicine, that is, in a non-operating state. In this case, it is determined that the drug not specified has been discharged. Then, alarm information indicating that there is a possibility that the medicine other than the designated medicine has been mixed is generated.

The microcomputer 160 detects the stop of the drive signal by the motor sensor 134, and when the drive signal is further detected within 0.5 [sec] from the stop of the drive signal, the number of medicines equal to or more than the designated number of tablets is reached. Is determined to have been discharged. Then, alarm information is generated that indicates that the medicine may be packaged with the specified number of tablets or more being mixed.

When the above-mentioned alarm information is generated, the microcomputer 160 further determines whether the drive current of the discharge drum motor is 20 [mA] or more. When the drive current is not more than 20 [mA], alarm information indicating that the operation of the discharge drum motor is defective is further generated.

When the remaining paper amount detection sensor 141 detects the vicinity of the end of the medicine packing sheet, the microcomputer 160 generates alarm information indicating that the medicine packing sheet is exhausted. Also, when the paper brake sensor 142 does not switch within the packaging operation for one package, alarm information indicating that the medicine packing paper is not properly loaded is generated.

When the printer head 143 is broken, specifically, when any one of 720 head lines is broken, the microcomputer 160 generates alarm information indicating that the printer head 143 is broken.

The microcomputer 160 outputs the alarm output or the ready output of the printer unit Hi after 0.7 [sec] from the command to print to the printer unit.
gh or when the alarm output of the printer is High immediately before the printing command to the printer unit, the printer cover is open, the printer lock lever is disengaged, or the operation of the printer is defective. To determine. Then, alarm information indicating that any of these is applicable is generated.

The microcomputer 160 sounds a buzzer when the upper panel sensor 148, the middle panel sensor 149, and the lower panel sensor 150 detect that two or more of the upper panel, the middle panel, and the lower panel are open. Generates alarm information indicating that one or more panels are open.

The microcomputer 160 determines by the heater temperature sensor 147 whether the main heater 128 and the auxiliary heater 129 mounted on the heat seal unit have both reached the set temperature (135 ° C.), and when the set temperature has not been reached. Determines that the heater is disconnected, or that the heater does not simply reach the set temperature. Then, alarm information indicating that the heater is disconnected or the heater simply does not reach the set temperature is generated.

When the AC power supply frequency is 60 [Hz] and the motor sensor 134 cannot detect the drive signal even after 400 [msec] has elapsed since the operation of the heat seal unit, , It is determined that the operation of the mechanism of the heat seal unit is defective. When the AC power supply frequency is 50 [Hz], 450 [m
sec] or more, when the drive signal cannot be detected by the motor sensor 134, it is determined that the operation of the mechanism of the heat seal unit is defective. Then, alarm information indicating that the mechanism of the heat seal unit is malfunctioning is generated.

The microcomputer 160 opens the shutter sensor 136 immediately before the shutter drive signal is output.
Is detected (when the shutter is already open), it is determined that the shutter opening / closing operation is defective. Further, immediately before the shutter drive signal is stopped, when the shutter sensor 136 detects “closed” (when the shutter has not been opened), it is determined that the shutter opening / closing operation is defective. Then, alarm information indicating that the shutter opening / closing operation is defective is generated.

In the microcomputer 160, the output of the conveyor sensor 137 is 1.0 when the belt conveyor is operating.
When it does not change for more than [sec], it is determined that the belt conveyor operation is defective, and alarm information indicating that the belt conveyor operation is defective is generated.

(Transmission of Alarm Information) When the microcomputer 160 generates the alarm information as described above, it outputs the alarm information via the I / O port 131. Thereby, the medicine packaging device 100 sends the alarm information to the LAN 8
It transmits to the communication terminal device 10 connected via 0.

On the other hand, when the communication terminal device 10 receives the alarm information from the storage 90 or the medicine packaging device 100, the maintenance server 4 receives the alarm information via the Internet 50.
Send to 0.

(Processing of Maintenance Server 40) When the CPU 43 of the maintenance server 40 receives the alarm information via the I / O port 41, it analyzes the alarm information. Then, the CPU 43 creates an e-mail indicating that the medicine packaging device 100 has a failure or the consumable item has run out based on the alarm information, and outputs the e-mail via the I / O port 41.

When the CPU 43 receives, for example, alarm information indicating that the operation of the discharge drum motor is defective, the CPU 43 creates an electronic mail having the content "The discharge drum motor is defective." Also, when you receive the alarm information indicating that the tablet case at XX address has run out, create an e-mail with the message "The tablet case at XX address has run out, so please replenish it." To do.

The maintenance server 40 sends the e-mail created as described above via the Internet 50 to the communication terminal device 20 installed at each business office of the service company.
And the communication terminal device 3 located at the home of the service company
Send to 0.

As a result, the service company can immediately recognize the failure state of the medicine packaging device 100 via the maintenance server 40 even if the medicine packaging device 100 installed in the medical institution has a sudden failure. it can. Therefore, it is possible to immediately carry out repairs on site without going to the site for failure diagnosis. Further, the service company can recognize what kind of parts and consumables have disappeared when parts and consumables such as medicines constituting the medicine packaging device 100 are gone. Replenishment can be done immediately.

The failure diagnosis and the replenishment of consumables are not limited to the medicine packing apparatus 100, and the same can be applied to the storage 90 and the medicine filling apparatus for filling the medicine into bottles. Of course you can.

The maintenance server 40 also generates failure history information as shown in FIG. 10 for each user, and uses the failure history information as the communication terminal device 20 of the service company.
30 may be transmitted. Note that FIG. 10 shows the medicine packaging device 1.
Although it is a diagram showing the failure history information of 00, the maintenance server 40 can also generate failure history information of the storage 90 and other medical storage devices.

As a result, the service company can grasp the tendency of the medical storage device that is likely to break down and the details of the failure for each user. The service of can be improved.

[Third Embodiment] Next, a third embodiment of the present invention will be described. The same devices and circuits as those in the above-described embodiment are designated by the same reference numerals, and detailed description thereof will be omitted.

The maintenance system 1 according to the present embodiment updates the software of the medical storage device such as the communication terminal device 30, the storage 90 and the medicine packaging device 100 arranged in the medical institution to the latest version. .

Here, the hard disk drive 45 of the maintenance server 40 stores version upgrade data of software for controlling the storage 90 and medical storage devices such as the medicine packaging device 100.

(When the specification is changed or a bug occurs) The maintenance server 40 sends an e-mail notifying that the version has been upgraded, for example, when the version of the software of the medicine packing apparatus 100 has been upgraded. It is created and transmitted to the communication terminal device 10 of each medical institution. The maintenance server 40 may display a homepage on the web for notifying that the software version has been upgraded. This allows the user to recognize that the software of the medicine packaging device 100 has been upgraded.

Further, the maintenance server 40 also creates an e-mail notifying that it is necessary to urgently upgrade the software, for example, when a software bug of the medicine packaging device 100 occurs, and then the maintenance server 40 makes it available to each medical institution. To the communication terminal device 10. The maintenance server 4
0 may display a home page on the web informing that an urgent version upgrade is required due to the occurrence of a bug. This allows the user to recognize that the medicine packaging device 100 needs to be upgraded.

Then, the communication terminal device 10 of each medical institution
Is the maintenance server 4 via the Internet 50.
0 to download the upgrade data from the maintenance server 40. Communication terminal device 10
Downloaded the version update data to LA
It transmits to the medicine packaging apparatus 100 via N80. As a result, the microcomputer 160 of the medicine packaging device 100
Can take in version upgrade data and execute processing based on the latest version of software.

(Special Order, Individual Order) Further, the maintenance server 40 can deal with software version upgrade even if a special order or individual order is made for each user. Here, in the hard disk drive 45 of the maintenance server 40, for example, FIG.
As shown in FIG. 1, the storage destination table in which the storage destination address indicating the storage destination of the upgrade data is described for each user is stored. Furthermore, hard disk drive 4
Version upgrade data is stored in each of the storage destination addresses 5.

Then, the maintenance server 40 creates an e-mail notifying the specific user who made the special order or the individual correspondence that the version of the medicine packaging apparatus 100 has been upgraded, and the communication of each medical institution is made. Terminal device 10
Send to. The maintenance server 40 may display a homepage on the web for notifying that there has been an individual order or version upgrade of individually tailored software. Thereby, the user can check the medicine packaging device 100.
It is possible to recognize that there was a version upgrade of the software.

The communication terminal device 10 of each medical institution accesses the maintenance server 40 via the Internet 50.

At this time, the maintenance server 40 preferably requests the communication terminal device 10 to input the user ID and the user password so that only a specific user can access. When the maintenance server 40 identifies the accessing user, the maintenance server 40 refers to the storage destination table, reads out the version upgrade data corresponding to the identified user, and transmits it to the communication terminal device 10.

When the communication terminal device 10 downloads the upgrade data from the maintenance server 40, it transmits the upgrade data to the medicine packaging device 100 via the LAN 80. As a result, the microcomputer 160 of the medicine packaging device 100 can take in the version upgrade data and execute the process based on the latest version of the software.

As described above, in the maintenance system 1 according to the third embodiment, when the software of the medical storage device needs to be updated, the fact is notified by e-mail or the homepage. , It is possible to prompt the user to download the version upgrade data. Therefore, the service company does not need to call the user, notify the user by mail, or mail the recording medium on which the version upgrade data is recorded.
Service efficiency can be improved.

[0118]

According to the maintenance device, the maintenance method and the system of the present invention, information from the medical storage device is received, and based on the received information, the operating state and trouble state of the medical storage device, By generating the maintenance information for dealing with at least one of the software versions and transmitting it to the outside, the medical storage device can be efficiently maintained remotely.

[Brief description of drawings]

FIG. 1 is a diagram showing a configuration of a maintenance system according to an embodiment of the present invention.

FIG. 2 is a block diagram showing a configuration of a communication terminal device of the maintenance system.

FIG. 3 is a block diagram showing a configuration of a maintenance server of the maintenance system.

FIG. 4 is a cross-sectional view of a medicine packaging device connected to a communication terminal device installed in a medical institution.

FIG. 5 is a block diagram showing a configuration of a medicine packaging device.

FIG. 6 is a diagram showing package number history information stored in a hard disk drive of a communication terminal device of a medical institution.

FIG. 7 is a diagram showing tablet case operation history information stored in a hard disk drive of a communication terminal device of a medical institution.

FIG. 8 is a flowchart showing an operation procedure of a microcomputer of the medicine packaging device.

FIG. 9 is a diagram showing a configuration of statistical operation history information stored in a hard disk drive of a maintenance server.

FIG. 10 is a diagram showing a configuration of failure history information stored in a hard disk drive of a maintenance server.

FIG. 11 is a diagram showing a storage destination table showing storage destination addresses of users and version upgrade data stored in a hard disk drive of a maintenance server.

[Explanation of symbols]

1 Maintenance system 10, 20, 30 Communication terminal device 11,41 I / O port 15,43 CPU 17,45 hard disk drive 40 maintenance server 50 Internet 80 LAN 90 Storage 100 medicine packaging equipment

─────────────────────────────────────────────────── ─── Continuation of front page (51) Int.Cl. ⁷ Identification code FI theme code (reference) B65B 57/00 B65B 57/00 H 57/10 57/10 A B65G 1/137 B65G 1/137 A 61 / 00 420 61/00 420 G06F 17/60 126 126 G06F 17/60 126Z 138 138 F Term (reference) 3E118 AA07 AB07 BA03 BA10 BB08 BB12 CA06 CA10 CA18 DA01 DA02 DA09 DA20 EA08 FA08 FA11 3F022 AA10 CC10 FF33 MM21MM33MM21MM30

Claims (27)

[Claims] 1. Receiving means for receiving information from a medical storage device, and at least one of an operating state, a troubled state, and a software version of the medical storage device is dealt with based on the information received by the receiving means. A maintenance device, comprising: a maintenance information generation unit that generates maintenance information for performing maintenance; and a transmission unit that transmits the maintenance information generated by the maintenance information generation unit. 2. The maintenance information generation means generates an operation history based on the operation information received by the reception means, and maintenance information for maintaining the medical storage device based on the generated operation history. The maintenance device according to claim 1, wherein the maintenance device is generated. 3. The maintenance information generating means determines whether or not a predetermined part of the medical storage device needs to be replaced based on an operation history, and a maintenance prompting the replacement of the part when the replacement is necessary. The maintenance device according to claim 1, wherein the maintenance device generates information. 4. The maintenance information generating means determines whether there is a problem in the medical storage device based on the information received by the receiving means, and when there is a problem, notifies the cause of the problem. The maintenance device according to claim 1, wherein maintenance information is generated. 5. The maintenance information generating means detects, based on the information received by the receiving means, that there is a consumed component or a lost medicine in the medical storage device, and the consumed component or the lost component is detected. The maintenance device according to claim 1, wherein maintenance information for notifying the drug is generated. 6. The maintenance information generating means, when it is determined that the version of software for controlling the medical storage device is old or the software has a bug based on the information received by the receiving means, The maintenance device according to claim 1, wherein maintenance information is generated to prompt download of data for updating the software. 7. The maintenance device according to claim 1, wherein the maintenance information generation means generates an electronic mail as the maintenance information. 8. The maintenance device according to claim 1, wherein the maintenance information generating means generates website information as the maintenance information. 9. A receiving step of receiving information from the medical storage device, and at least one of an operating state, a trouble state, and a software version of the medical storage device is dealt with based on the information received by the receiving step. A maintenance method comprising: a maintenance information generation step of generating maintenance information for performing the maintenance; and a transmission step of transmitting the maintenance information generated in the maintenance information generation step. 10. The maintenance information generating step generates an operation history based on the operation information received in the receiving step, and outputs maintenance information for maintaining the medical storage device based on the generated operation history. The maintenance method according to claim 9, wherein the maintenance method is generated. 11. The maintenance information generating step determines whether or not a predetermined component of the medical storage device needs to be replaced based on an operation history, and a maintenance prompting the replacement of the component when the replacement is necessary. The maintenance method according to claim 9, wherein information is generated. 12. The maintenance information generating step determines whether there is a problem in the medical storage device based on the information received in the receiving step, and if there is a problem, notifies the cause of the problem. The maintenance method according to claim 9, wherein maintenance information is generated. 13. The maintenance information generation step detects, based on the information received in the reception step, that there is a consumed component or a lost medicine in the medical storage device, and the consumed component or the lost component is detected. 10. The maintenance method according to claim 9, wherein maintenance information for notifying the medicine is generated. 14. The maintenance information generating step, when it is determined that the version of software for controlling the medical storage device is old or the software has a bug based on the information received in the receiving step, 10. The maintenance method according to claim 9, wherein maintenance information that prompts download of data for updating the software is generated. 15. The maintenance method according to claim 9, wherein the maintenance information generating step generates an electronic mail as the maintenance information. 16. The maintenance method according to claim 9, wherein the maintenance information generating step generates website information as the maintenance information. 17. One or more medical storage devices, and receiving means for receiving information from the medical storage devices,
Maintenance information generating means for generating maintenance information for dealing with at least one of the operating state, the trouble state, and the software version of the medical storage device based on the information received by the receiving means; and the maintenance information generating means. A maintenance system, comprising: a maintenance device including: a transmission unit that transmits the maintenance information generated in 1 .; and one or more communication terminal devices that receive the maintenance information transmitted from the maintenance device. 18. The maintenance information generating means of the maintenance device generates an operation history based on the operation information received by the receiving means, and maintains the medical storage device based on the generated operation history. 18. The maintenance system according to claim 17, wherein maintenance information is generated. 19. The maintenance information generating means of the maintenance device determines whether or not a predetermined part of the medical storage device needs to be replaced based on an operation history, and when the replacement is necessary, the part is replaced. 19. The maintenance system according to claim 17 or 18, wherein maintenance information for prompting is generated. 20. The maintenance information generating means of the maintenance device determines whether or not the medical storage device has a trouble based on the information received by the receiving means, and when there is a trouble, notifies the cause of the trouble. The maintenance system according to claim 17, wherein maintenance information for performing the maintenance is generated. 21. The maintenance information generating means of the maintenance device detects, based on the information received by the receiving means, that there is a consumed component or a lost drug in the medical storage device, and the maintenance information is consumed. 18. The maintenance system according to claim 17, wherein maintenance information is generated to notify a part or a missing medicine. 22. The maintenance information generating means of the maintenance device determines that the version of software for controlling the medical storage device is old or the software has a bug based on the information received by the receiving means. 18. The maintenance system according to claim 17, wherein the maintenance information is generated when the maintenance information is prompted to download the data for updating the software. 23. The maintenance system according to claim 17, wherein the maintenance information generation means of the maintenance device generates an e-mail as the maintenance information. 24. The maintenance information generating means of the maintenance device generates website information as the maintenance information.
The maintenance system according to any one of 2 above. 25. The maintenance system according to claim 17, wherein the medical storage device is a medicine packaging device that wraps a medicine in medicine packing paper and discharges the medicine. 26. The medical storage device is a drug supply device for supplying a drug to a container.
The maintenance system according to any one of 7 to 24. 27. The maintenance system according to claim 17, wherein the medical storage device is a storage for storing medical-related equipment.