JP2003062292A - Game parlor support program, computer-readable storage medium with the program stored therein, and game parlor support system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a game parlor support system capable of performing the interchange of game machines in a game parlor based on an objective judgment. SOLUTION: This game parlor support system provided with a server 12 connectable to clients 13 through Internet 11 comprises the step of inputting a first data group related to model and number of game machines provided within the game parlor to the server 12; the step of the server 12 determining the interchanging order on the basis of the inputted first data group and an interchange order function, and the step of the server 12 outputting the determined interchange order.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a program for supporting the operation of a game hall, a computer-readable recording medium recording the program, and a game hall support system for supporting the operation of the game hall. .

[0002]

2. Description of the Related Art In a game arcade equipped with a plurality of game machines such as pachinko machines and slot machines, conventionally, each game arcade is based on its own experience and intuition without depending on any particular index. The game hall is operated by replacing machines and setting each game machine.

For example, replacement of a game machine is normally performed about twice a month at a game hall. In this way, the replacement of gaming machines, which is performed relatively frequently,
As a general rule, a gaming machine that is rarely used in the game arcade is the target, but conventionally, all of the gaming machines that are rarely used have been manually made offline without objective judgment.

Further, regarding the setting of each gaming machine (for example, the payout rate (divided) etc.), if possible, the information of another store is obtained, and the value is compared with the value of the own store. Above,
Ideally, settings should be made objectively for each gaming machine in the store. This is because the set value of each gaming machine, such as the payout rate, is a factor that directly affects the state of attracting customers at the gaming hall. That is, in order to efficiently operate the game arcade, it is desired to obtain information such as the winning rate at another store. However, such information is
Since none of the stores is disclosed to the outside of the other stores, it is actually impossible to obtain information such as the payout rate of the other stores. Therefore, it is the actual situation that each gaming machine eventually sets each gaming machine based on its own experience and intuition.

Further, it is difficult to objectively judge the service status of the own store by itself, and there is no means for effectively improving the service of the own store.

[0006]

Therefore, the present invention has been made in order to solve the above-mentioned conventional problems, and it is possible to replace game machines in a game arcade on the basis of an objective judgment. The first issue is to provide programs. Further, the present invention provides a program or the like that can predict the payout rate of another store in order to determine the payout rate of each gaming machine in the own store after making a comparative examination with the payout rate of another store. The second subject. Further, a third object of the present invention is to provide a program or the like capable of objectively determining the service status of the own store so as to accurately recognize the service status of the own shop.

[0007]

A game hall support program according to a first aspect of the present invention is provided to solve the first problem of the above-mentioned conventional technique, and a computer is provided in the game hall. Input means for inputting a first data group relating to the type and number of gaming machines, a replacement order function recording means for recording a replacement order function for which a replacement order is obtained based on the first data group, first data input It is characterized by functioning as a replacement order calculation means for obtaining a replacement order from a group and an output means for outputting the replacement order.

According to the amusement hall support program according to the first aspect as described above, since the exchange order is obtained based on the input first data group and the exchange order function, the order for changing the game machines is obtained. Can be comprehensively and objectively judged. Therefore, according to the present invention, even if a player who has newly started the operation of a game hall or is inexperienced, by using this program, it is possible to make an objective judgment without relying on experience or intuition. Based on this, it is possible to appropriately replace the game machine and effectively manage the game hall.

Further, in the game hall support program according to the first aspect, a first suggestion is made in which the computer records a first suggestive term table in which predetermined suggestive terms are associated with the replacement order. A configuration for functioning as a term table recording means, a first suggestive term selecting means for selecting an appropriate suggestive term based on the replacement order and the first suggestive term table, and an output means for outputting the selected suggestive term. Is preferred.

Further, in the game hall support program according to the first aspect, the type of the gaming machine, the number of gaming machines of each type, the installation time of the gaming machine, and the number of hits are input as the first data group. Preferably.

Further, the game hall support program according to the second aspect of the present invention is made to solve the above-mentioned second problem of the prior art, and a computer is used to set a second data group relating to the operating state of the game hall. Inputting means for inputting, a payout predicting function recording means for recording a payout predicting function for which a payout predicting value is obtained based on the second data group, and obtaining a payout predicting value from the inputted second data group Predicted ball output value calculation means,
And output means for outputting the above-mentioned payout prediction value.

According to the game hall support program according to the second aspect, it is possible to calculate the payout value predicting value (the predicting value of the payout rate) of another store by using the payout value predicting function. Become. Therefore, according to the present invention, the payout rate of another store and the payout rate of the own store are compared and examined, and the result of the comparison and examination is used as a reference to set the payout rate in the own store in the future. You can Therefore, it is possible to set the gaming machine based on objective data (ball output rate of other stores) without relying only on experience and intuition.

In the game hall support program according to the second aspect, the second data group includes the number of players at a predetermined business time, the number of boxes used by the player at that time, and the number of boxes. A configuration in which the size is input is preferable.

The data of the player or the like can be obtained relatively easily by going to the game hall or the like. Therefore, according to this preferable configuration, the payout rate of another store, which could not be known until now, can be recognized almost accurately based on the data that is relatively easy to obtain, and as described above, It is possible to operate the amusement park efficiently.

A game hall support program according to a third aspect of the present invention is made to solve the third problem of the above-mentioned conventional technology, and a computer is provided for a customer service, a service, etc. in the game hall. Input means for inputting a data group, service frequency function recording means for recording a service frequency function in which a predetermined service frequency is associated with the third data group, and a predetermined suggestive term corresponding to the service frequency A third suggestion term table recording means for recording the third suggestion term table being stored, extracting a service frequency from the input third data group, and selecting an appropriate suggestion term from the extracted service frequency It functions as an extraction / selection unit and an output unit that outputs at least one of the service frequency and the suggestive term. To have.

According to the game hall support program according to the third aspect, the service frequency is calculated based on the third data group and the service frequency function, and the appropriate service frequency corresponding to the calculated service frequency is calculated. Suggested terms (comments) are selected from the third suggested term table. Therefore, according to the present invention, it is possible to objectively judge the service situation in the own store by these service frequencies and suggestive terms and effectively promote the improvement of the service.

Further, in the game arcade support program according to the third aspect, it is preferable that the number of meetings, the number of events, and the number of new machine replacements are input as the third data group.

A recording medium according to the present invention has been made in order to solve the above-mentioned problems of the prior art, and is a computer-readable recording medium recording any or all of the above-mentioned game hall support programs. It is characterized by that.

The game hall support system according to the first aspect of the present invention has been made to solve the first problem of the above-mentioned prior art, and has a server connectable to a client via a network. A game hall support system, wherein a step of inputting a first data group relating to the model and number of game machines provided in a game hall to the server, and the server inputting the first data It is characterized by including a step of obtaining a replacement order based on a group and a replacement order function, and a step of causing the server to output the obtained replacement order.

In such a game hall support system, the server selects a suggestion term corresponding to the exchange order using the exchange order and the first suggestion term table, and the server selects The step of outputting the suggested term that has been performed is preferable.

Further, in the game arcade support system according to the first aspect, from the client, as the first data group, the type of gaming machine, the number of gaming machines of each type, the installation time of the gaming machine, and the typing A configuration having a step of inputting a number is preferred.

The game hall support system according to the second aspect of the present invention was made to solve the above-mentioned second problem of the prior art, and provided with a server connectable to a client via a network. A game hall support system, wherein a step of inputting a second data group relating to an operating state of a game hall to the server, the server based on the input second data group and a payout prediction function And a step of obtaining the expected payout value, and a step of outputting the obtained expected value of the payout.

In such a game hall support system, from the client, the second data group is
A configuration having a step of inputting the number of players at a predetermined business time, the number of boxes used by the player at that time, and the size of the box is preferable.

The game hall support system according to the third aspect of the present invention was made to solve the third problem of the above-mentioned prior art, and provided with a server connectable to a client via a network. In the amusement hall support system, a step of inputting a third data group relating to customer service, service, etc. in the amusement hall to the server, and the server performing the input third data group and a service frequency function. Using the step of extracting a service frequency corresponding to the third data group, the server using the extracted service frequency and the third suggestive term table, selecting a suggestive term corresponding to the service frequency The server outputs at least one of the extracted service frequency and the selected suggestive term. There.

In such a game hall support system, from the client, the third data group is
A configuration having a step of inputting the number of meetings, the number of events, and the number of new machine replacements is preferable.

[0026]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 shows a schematic configuration diagram of a game hall support system according to an embodiment of the present invention. As shown in FIG. 1, the game hall support system according to the present embodiment includes a server 12 connected to a plurality of clients 13 via the Internet 11. As these clients 13, for example, a personal computer (hereinafter referred to as “PC”) provided in each game arcade is used.

In the system according to this embodiment,
Data necessary for connecting the client 13 to the server 12 via the Internet 11, accessing the game hall support program provided in the server 12, and using the game hall support program (corresponding to "data group" of the present invention) )
Is input using the input means (for example, keyboard) of the client 13. Then, in the server 12, various calculations using the game hall support program are performed based on the input data to support the judgments and the like necessary for operating the game hall, or Output is given to give advice.

Further, this system is based on the Internet 11
Is configured to operate between the server 12 and the client 13 provided in the game hall via the Internet. Specifically, a browser on a PC (client 13) connected to the Internet 11 is used. Then, the system can be utilized by accessing the web page provided by the server 12 and following the display etc. of the web page. That is, this system can use the game hall support system by installing the special software on the PC which is the client 13 by using the Internet 11 or the like. Further, since the present system is configured and used as described above, maintenance or the like of the PC is not particularly performed, and maintenance or the like of only the server 12 is performed to change or upgrade the system using the amusement hall support program. It can be performed.

The amusement hall support program installed in the server 12 is necessary for operating the amusement hall. The management status, the installation balance of the amusement machines in the amusement hall, the internal setting of each amusement machine, or the amusement hall It is configured to give an objective judgment, advice, etc. regarding the service status, etc., and in order to exert such a function, many know-how elements when operating a game arcade are included. In addition, this amusement hall support program is unique using a general-purpose database collected and analyzed and arranged at amusement halls throughout the country and an input database formed based on various information input from the client 13. Create a database of various data, calculation results, graphs,
Alternatively, it is configured to display and output objectively suggestive terms and the like.

FIG. 2 is a schematic diagram showing the operation of a client that can access the game hall support system according to this embodiment. Hereinafter, an operation procedure of the game hall support system in the client 13 will be described.

First, in the client 13, as shown in FIG.
As shown in, a predetermined URL is input to the browser (step S201). In this system, by entering the URL in this way, the website provided by the server 12 can be accessed.

When the server 12 is accessed, a screen for inputting the "user ID" and "password" is displayed on the display screen of the client 13 (step S202). Here, if each user inputs a unique “user ID” and “password”, the server 12 determines whether or not the information is authenticated, and if authenticated, the accessed client 13 The "logon process" for enabling the game hall support system according to the present embodiment is performed (step S20).
3).

When the logon process (S203) is appropriately performed, a work menu selection screen is then displayed on the display screen (step S204). Here, in the system according to the present embodiment, a plurality of (for example, 12 items)
The work menu 2041 is displayed on the display screen of the client 13, and by selecting a menu to be used from these, a transition to various input screens according to the selection is performed. For each user, the server 12
If there is any message from the side, the message file 2042 is displayed on the display screen, and the user can obtain various information by reading this message file 2042.

In the amusement hall support system according to the present embodiment, "normal input" and its output (step S205) are used as an input / output method for data and calculation results.
(Hereinafter referred to as “normal processing”), input and output through “search” (step S206) (hereinafter referred to as “post-search processing”), and input / output based on “rank” (step S207). ) (Hereinafter, referred to as “ranking process”).
In other words, the user can select an appropriate input / output method from these three patterns in order to obtain the result (judgment standard, advice, etc.) he / she desires. Specifically, in this system, a plurality of business menus 20 are displayed while the business menu selection screen is displayed (S204).
One menu in 41 and the input / output method are selected, and the next processing (S205, S206, or S207) is performed.
The transition to.

In the normal process (S205), "normal input" is selected in the state where the job menu selection screen is displayed (S204) (step S204a).
As a result, the normal input / output screen is displayed on the display screen of the client 13 (step S205a). On the normal display screen, the input screen 205 is displayed on the left side.
1 is displayed, and the output screen 2052 is displayed on the right side.
Then, after inputting various data in the own store or another store (hereinafter referred to as “own store etc.”) to the necessary items on the input screen 2051, an output command is issued (step S).
205b). This output command is performed, for example, by clicking an "output" button on the normal input / output screen. In this embodiment, a plurality of “output” buttons (“output 1”, “output 2”, ...) Are provided in order to select one or more output formats from the plurality of output formats.

Various data input by the client 13 are sent to the server 12 via the Internet 11, and based on these data, the server 12 responds to the selected business menu and input / output items. Various calculations, extractions, selections, etc. are performed. Then, the result is displayed on the output screen 205 in the form of numerical values, ranks, graphs, suggested terms, or the like (or plural display forms thereof).
It is displayed in 2. That is, in this embodiment, the input screen 2051 and the output screen 2052 are displayed side by side on the display screen. Note that this input / output screen 205
1, 2052 will be exemplified and described in detail later.

In this normal process, it is possible to save the current input contents by clicking the "save" button, and reload and display the saved contents by clicking the "reread" button. It is possible to return the processing such as input / output by clicking the “Return” button.

In the post-retrieval process (S206), "search" is selected in the state where the job menu selection screen is displayed (S204) (step S204b), so that the search screen for keywords etc. is displayed on the display screen of the client 13. Is displayed (step S206a). In this keyword search screen, a search screen 2061 is displayed on the upper side. Then, when a keyword, a classification, or the like is designated on the search screen 2061, a list of wording or the like regarding the designated keyword or the like is displayed on the lower screen 2062.

When an appropriate wording or the like is selected from the lower screen 2062, the normal input / output screen is displayed on the display screen of the client 13 with the wording or the like as an input item (step S206b). (Step S206
c). The normal input / output screen in step S206c is similar to the screen described in step S205a above, except that the input items have already been determined. That is, in this post-search process, after the input item is determined by "search", the output process and the like are performed in the same procedure as the normal process described in step S205. Therefore, the subsequent processing is the same as that described above, and will be omitted.

In the ranking process (S207),
A target for selecting the number of data items (the number of objects) to be ranked on the display screen of the client 13 by selecting "Rank" in the state where the job menu selection screen is displayed (S204) (step S204c) A number selection screen is displayed (step S207a).

When the number of objects is determined on this screen, the input field 2 corresponding to the number of objects is then displayed on the display screen.
071 is displayed (step S207b), and appropriate items, data, and the like are input in each input field 2071. When the input is completed and the decision button is clicked, the screen shifts to the output screen, and the output result (output screen) corresponding to the input / output item is obtained (S207c).

As described above, in the game hall support system according to the present embodiment, it is possible to select three types of input / output methods according to various operations from the client 13. Therefore, in the following, "normal processing"
A case where input / output processing is performed will be described by exemplifying specific work items.

In FIG. 3, the "replacement order" is selected from the items of the plurality of work menus 2041 (see FIG. 2),
6 shows an example of a normal input / output screen when normal processing is performed. Here, the "replacement order" means, for a plurality of gaming machines provided in a game arcade, by inputting various items and data (corresponding to "a first data group" of the present invention), etc. of each gaming machine. Comparing,
It is an item for calculating the replacement order of gaming machines. Then, a function that performs a calculation process or the like based on this data to obtain the replacement order is referred to as a "replacement order function".

When "replacement order" is selected from the work menu 2041, an input screen 310 is displayed on the left side on the display screen of the client 13. In this input screen 310, seven types of input fields 311 to 317 are displayed, the first field 311 is a manufacturer (m) of the gaming machine, and the second field 312 is the installation time of the gaming machine ( j), the type of gaming machine (s) in the third field 313, the number of each gaming machine (d) in the fourth field 314, and the stand-alone sale (b) of the gaming machine in the fifth field 315, the sixth field 315. In the field 316, the number of inputs (u) for each gaming machine and the seventh field 317 can be input, respectively, as data of the divisor (w) of each gaming machine.

When data is entered in each of the above fields, the replacement order function (f (m, j, s, d,
b, u, w)) is used to calculate the replacement point for each gaming machine. This permutation rank function is configured to calculate the permutation points by, for example, converting the data input in each input field into points, adding those points, taking the reciprocal of the points, and then multiplying them by a predetermined constant or the like. Has been done.

Specifically, if the manufacturer (m) entered in the first field 311 is highly popular, a high point is given, and if the manufacturer (m) is not very popular, a low point is given, and the second field 312 is given. If the entered installation time (j) is new, a high point is given, and if old, a low point is given, and the type (s) entered in the third field 313 is popular or has a rare value. If there is a small number (d) entered in the fourth field 314, a high point is given,
If the number of stand-ups (b) input in the fifth field 315 is large, a high point is given, if the number of inputs (u) input in the sixth field 316 is large, a high point is given, and if the number of inputs (u) is small, a low point is given. If there are many divisors (w) input in the seventh field, high points are given.

Since the popularity of each gaming machine changes according to the fashion of the time, the replacement order function in the server 12 of the system of this embodiment conforms to the times and fashion. The number of points is increased or decreased as appropriate to improve the system version.

As described above, each input data is converted into points, and the larger the sum of the pointed data is, the smaller the calculation result obtained by taking the reciprocal thereof is. That is, for a gaming machine that is popular or has a large number of hits, the calculation result (replacement point) of the replacement order function is represented by a small value. Then, for a gaming machine that is less popular or has a small number of hits, the replacement point is represented by a large value.

This replacement point is displayed in the point evaluation column 321 of the output screen 320 after the data input is completed, and further, based on this point, the output screen 320 is displayed.
In the replacement order column 322 of, the replacement order of the gaming machines is displayed. That is, the order of the gaming machines to be replaced is displayed in descending order of the replacement points. In FIG. 3, as a result of the arithmetic processing, the gaming machine of “Company D” installed two months before the fourth row from the top has the replacement order “first place”, and the gaming machine of “A company” on the top row is Swap order "6th"
Has become. Therefore, this "first-place" gaming machine is the first candidate for replacement.

In this embodiment, the output screen 3
Although the case where only "points" and "ranks" are displayed on 20 has been described, the present invention is not limited to this configuration, and if necessary, the suggestion term table (book The “first suggestion term table” of the invention may be provided to appropriately display the suggestion term corresponding to the replacement point or the like. For example, for the "1st place" gaming machine, suggestive terms such as "Please consider replacing as soon as possible."
The output screen 320 may be configured to display a suggestion term such as “no need to replace” for the gaming machine next to the replacement order column 322.

Further, in this embodiment, the data of seven items (m,
(j, s, d, b, u, w) has been described, but the present invention is not limited to this configuration, and the number of input items can be increased or decreased as necessary. Therefore, for example, in a case where the replacement order is more simply obtained, the replacement order of the gaming machines may be calculated by inputting the number of gaming machines, the installation time of the gaming machines, and the number of drives. In addition, in addition to the seven items described above, other items (for example, retention rate, customer retention rate, sales pattern, competitor store installation rate, base, number of starts, number of ball splits, number of installments, per-customer price, utilization rate, continuation Rate, number of difference balls, number of balls output, unit price, introduction cost, number of special prizes, probability of special prizes,
Special prize middle ball, special prize middle ball, special prize ball, special prize ball, special prize ball, special prize base, special prize start, special prize difference ball,
Gross profit rate, ball gross profit rate, etc.) may be added to obtain the replacement order of the gaming machines.

As described above, in the embodiment described with reference to FIG. 3, the swapping points and the ranking are calculated based on various input data and the swapping ranking function, so that the ranking for swapping the gaming machines is calculated. Can be comprehensively and objectively judged. Therefore, even a person who has newly started the operation of the game arcade or an inexperienced person can appropriately replace the game machine by using this system. That is, it is possible to operate the game arcade based on objective judgment without relying on experience or intuition. In addition, this system includes a server 12
The version is appropriately updated in the server 1
2 is configured to be accessed via the Internet 11, so even if there is a new trend in the industry (for example, a new popular model etc.), it is possible to quickly detect that trend and take that into consideration. At the same time, it is possible to effectively replace the game machines.

FIG. 4 shows an example of a normal input / output screen when normal processing is performed by selecting "expected ball (divided) value" from a plurality of items in the work menu 2041 (see FIG. 2). Is shown. Here, the "outcome predictive value" is a predictive value of outcome rate (outcome prediction) by inputting various items and data (corresponding to the "second data group" of the present invention). Value) is the item that is calculated. Then, a function for performing a calculation process or the like on the basis of this data to obtain a payout prediction value is referred to as a "payout prediction function".

When the "ball payout prediction value" is selected from the work menu 2041, an input screen 410 is displayed on the left side on the display screen of the client 13. For example, this input screen 410 is provided with an input field for each store so that the payout prediction values of the other two stores (A store and B store) can be calculated, and each store has a predetermined time. Every (10:00, 1 in this embodiment)
Three kinds of input fields 41 at (5:00, 20:00)
1 to 413 are provided. The first field 411 has the number of players (x) at that time, and the second field 4
12 is the number of boxes used by the player (y), and the third field 413 is the average number of boxes held by the boxes used in the store (the “box size” of the present invention).
(Corresponding to)) (z) can be input. In addition, in this embodiment, the case where the average number of boxes in the store A is 2880 and the average number of boxes in the store B is 1920 is shown.

When data is entered in each of the above fields, the payout prediction function (f (x, y, z, At) of the game hall support program installed in the server 12 is entered.
(P))) is used to calculate the expected payout value at each time in each game arcade. Here, "At (p)" is a "ball-out coefficient" which the inventors of the present invention have earnestly developed, and the ball-out coefficient is a game medium (pachinko ball, or It is determined based on the exchange rate (p) of medals and the like. The payout predicting function is, for example, the number of boxes (y) obtained by multiplying the payout coefficient (At (p)) determined for each exchange rate (p) by a predetermined coefficient and the average number of held boxes (z). ), And further divided by the number of players (x) multiplied by a predetermined coefficient to calculate the expected payout value.

In FIG. 4, the number of persons (X, 10:00, 15:00, 20:00) as input data for store A
a1, Xa2, Xa3), 10:00, 15:00, 2
The number of boxes to be used at 0:00 (Ya1, Ya2, Ya3) and the average number of boxes (2880) held corresponding to the size of the boxes being used are input. Further, as the input data of the B store, the number of people (Xb1, Xb2, Xb3) at 10:00, 15:00, and 20:00, 10:00 and 15:00.
Number of boxes used at 0,20: 00 (Yb1, Yb2, Yb
3), and the average number of held boxes (1920) corresponding to the size of the box used is input. Data on the number of people, the number of boxes used, and the average number of boxes held are
It can be obtained relatively easily by actually visiting stores A and B.

As described above, each of the input fields 411 ...
When the data input of 413 is completed, the payout prediction value is calculated based on these data and the payout prediction function, and the output screen 420 on the right side of the screen displays the payout prediction value which is the calculation result at each predetermined time in each store. Is displayed. Then, the average value of the sunrise ball predicted value is displayed together with the value for each predetermined time.

Since there is a slight variation in the above-mentioned payout estimation function, it is not possible to use another store (for example, A store or B store).
1) to obtain more accurately
It is preferable to continue the survey and calculation three times a day for one month and take the average value. With such a method, it is possible to recognize the average payout rate of another store for one month substantially accurately. In addition, in this system, the data that is input / calculated daily, the expected value of the payout, etc.
Since it can be stored in (or another data storage server connected to the server 12), it is possible to display weekly or monthly graphs using these data and the like as necessary. Further, it is also possible to display a graph for comparing and examining the own store and a plurality of stores of other stores.

As described above, in the embodiment described with reference to FIG. 4, the payout rate of another store is predicted based on the data of another store and the payout prediction function that are relatively easily obtained. It is possible (you can get the expected outcome). That is, it is possible to easily know the payout rate of another store, which could not be known until now, by using available data and this system.

Therefore, if the present system is used, the payout rate of another store and the payout rate of the own store are compared and examined, and the result of the comparison is set as a reference to set the payout rate at the own store in the future. And so on. In other words, according to this system, it is possible to set the gaming machine based on objective data (ball payout rate of other stores, etc.) without relying only on experience and intuition, so it is efficient. Amusement park management can be performed.

In FIG. 5, the “service frequency” is selected from the items of the plurality of work menus 2041 (see FIG. 2),
6 shows an example of a normal input / output screen when normal processing is performed. Here, the "service frequency" means that the customer service level, service level, etc. (service frequency) in the game arcade are objectively entered by inputting various items and data (corresponding to the "third data group" of the present invention). It is an item to be judged. Then, a function for obtaining the service frequency based on this data or the like is called a "service frequency function".

When "service frequency" is selected from the work menu 2041, an input screen 510 for inputting data is displayed on the left side of the display screen of the client 13. For example, 15 types of input fields are displayed on the input screen 510, and these input fields are classified into a customer service level input field 511 and a service level input field 512. Further, the customer service level input field 511 is provided with five types of input fields: morning assembly (number of times), meeting (number of times), customer service manual (presence / absence), uniform (presence / absence), and grooming check (presence / absence). In the service level input field 512, cleanliness, carrying a dollar box (presence or absence), counter prize, member or ball storage system (presence or absence), replay (presence or absence), DM (direct mail), etc., HP (homepage) ) Etc., 10 types of input fields are provided such as a premium event (number of times), a payout event (number of times), and a new table replacement (number of times). In each of these input fields, "number of times", "presence or absence", etc. can be entered.

When data is entered in each of the above fields, point conversion for each input data and addition processing of the converted points are performed using the service frequency function of the game hall support program installed in the server 12. Is performed, and the "service frequency" at the game arcade is calculated.

Each of the input fields is constructed so that data of about 2 to 10 levels can be input.
Points corresponding to respective input data are set in advance. Further, in the present embodiment, 1 shown in FIG.
When each of the five types of input data has the highest score, points are assigned to each input data so that the total of the five types of input data is 100 points. The higher the points are assigned to the items that are considered to directly improve the service. For example, as shown in FIG. 5, relatively high points are assigned to “new machine replacement” and various “events”.

It should be noted that it is considered that the player who receives the service of the amusement hall has an emotion such as "the service here is good" by comparing the services of the plurality of amusement halls. In other words, a comparative examination with other amusement halls is indispensable in calculating and determining the "service frequency". Therefore, in the present embodiment, the points to be allocated based on the input data and the “service frequency” finally obtained are configured to be allocated and determined based on as much data as possible. Specifically, the points or the like converted based on the input data are appropriately changed based on the input data of a plurality of game halls obtained via the Internet 11,
We are constantly updating the system. That is, in comparison with other amusement halls and the like, the "service frequency" of the amusement hall can be determined based on an objective determination that is more timely.

When data is input to each input field of the input screen 510 as described above, the output screen 520 displays the service frequency 521 for each item and the total service frequency of the amusement hall (in the present embodiment, in the present embodiment). "54
“Point”) 522 is displayed. And if necessary,
Various comments (here, comments on the total service frequency) 523 are displayed for each item or the total service frequency.

The game hall support program installed in the server 12 is provided with a suggestion term table (corresponding to the "third suggestion term table" of the present invention) associated with each service frequency. When displaying “comment”, the suggestion term (comment) corresponding to the service frequency is selected from the suggestion term table, and is displayed on the output screen 520.

In this suggestive term table, for example, when the total of service degrees is 0 to 30, a corresponding suggestive term is "Service frequency is too low. Improvement is required." When the score is 31 to 50, the corresponding suggestive term is "service frequency is a little low. Let's consider each item.", And when the total service frequency is 51 to 75, the suggestive term is "service. The frequency is in the standard range. Let's consider each item. ", And the suggestive terms corresponding to when the total of the service frequency is 76 to 100," service frequency is above the standard. ", Etc. are prepared. Then, in the present embodiment, as shown in FIG. 5, the total service frequency is “5”.
While the score was "4 points", the comment "The service frequency is within the standard range. Let's examine each item." Is displayed.

In the present embodiment, the case where 15 pieces of data are input when calculating the service frequency has been described, but the present invention is not limited to this configuration, and the input items can be increased or decreased as necessary. It is possible. Therefore, for example, in a case where the service frequency is more simply calculated, the service frequency may be calculated by inputting the number of meetings, the number of events, and the number of times of replacement of new machines as input data. In addition to the items described above, other items (for example, quality management system, quality control, quality target setting, customer satisfaction survey, customer service education / guidance, customer service training system, customer service evaluation system, complaint handling manual, trouble handling manual) , In-store rule guidance, lighting management, in-store broadcasting management, in-store temperature / humidity management, freebie assortment, freebie display,
In-store notice management, incidental equipment management, game machine maintenance, island equipment maintenance, equipment management, cleaning management, out-of-store activities, local contribution activities,
Crime prevention / disaster prevention response, IT response, etc.) may be added to obtain the service frequency.

As described above, in the embodiment described with reference to FIG. 5, the service frequency is calculated based on various input data and the service frequency function, and an appropriate suggestion term corresponding to the calculated service frequency. (Comment) is selected. Therefore, according to the present embodiment, it is possible to objectively judge the service status in the own store by these service frequencies and suggestive terms, and effectively promote the improvement of the service. Further, in the server 12, information in other stores is collected and managed as needed, and the system is appropriately upgraded based on this information. Therefore, according to the present embodiment, since the version upgrade is always performed based on a lot of information, it is possible to continuously provide the objective judgment in accordance with the times.

The present invention is not limited to the above embodiment, and various changes other than those described above can be made without departing from the spirit of the present invention.

For example, although the case where the PC is used as the client 13 has been described in the present embodiment,
The present invention is not limited to this configuration, and other devices such as a mobile phone can be used as long as they can be connected to the Internet and can perform the above-described predetermined input.

Further, in this embodiment, the client 13 is connected to the server 12 in which the game hall support program is installed via the Internet 11, data is input from the client 13, and the server 12 performs calculation, selection, The case of configuring the amusement hall support system for performing extraction and the like has been described, but the present invention is not limited to this configuration, and if the amusement hall support program can be effectively utilized, its form is somehow Not limited. Therefore, for example, a computer-readable recording medium in which all of the above-mentioned functions (replacement ranking function, payout prediction function, service frequency function) or at least one function is recorded, and the game hall support program is utilized. Good. That is, it is also the intent of the present invention to utilize the amusement hall support program by using such a recording medium, particularly by a PC or the like not connected to the Internet or the like.

Further, in the present embodiment, “replacement order”, “ball payout prediction value”, and “service frequency” are selected from a plurality of work menus 2041 (see FIG. 2),
The case where normal processing is performed for each business menu has been described, but the present invention is not limited to this configuration, and other business menus include, for example, “capital strength judgment”, “promotion judgment”, and “promotion judgment”. Management Index ",
Examples include "location / competition index", "model balance", "business decision", "organization development decision", "new store opening plan", etc. Further, not only the normal process but also the post-retrieval process and the ranking process can be performed for each of these business menus and all the business menus described in the present embodiment.

[0075]

As described above, according to the present invention, it is possible to obtain a program and a system capable of replacing game machines in a game arcade based on objective judgment. Further, in the present invention, a program and system capable of predicting the payout rate of another store in order to determine the payout rate of each gaming machine in its own store after being compared and examined with the payout rate of another store. You can Further, in the present invention, it is possible to obtain a program and a system capable of objectively judging the service status of the own store so as to accurately recognize the service status of the own shop.

[Brief description of drawings]

FIG. 1 is a schematic configuration diagram of a game arcade support system according to an embodiment of the present invention.

FIG. 2 is an operational schematic diagram of a client that can access the game hall support system according to the present embodiment.

FIG. 3 shows an example of a normal input / output screen when normal processing is performed by selecting “replacement order” from a plurality of work menu items when using the game hall support system according to the present embodiment. It is a thing.

FIG. 4 is an example of a normal input / output screen when normal processing is performed by selecting “ball payout prediction value” from a plurality of business menu items when using the game hall support system according to the present embodiment. It is shown.

FIG. 5 shows an example of a normal input / output screen when normal processing is performed by selecting “service frequency” from a plurality of work menu items when using the game hall support system according to the present embodiment. It is a thing.

[Explanation of symbols]

11 ... Internet 12 ... Server 13 ... Client

   ─────────────────────────────────────────────────── ─── Continued front page    (72) Inventor Akira Takai             2-22-10 Higashi-Ueno, Taito-ku, Tokyo Koike             Building Rim Co., Ltd. (72) Inventor Takuya Takano             2-22-10 Higashi-Ueno, Taito-ku, Tokyo Koike             Building Rim Co., Ltd. (72) Inventor Masahiko Murata             2-1026 Minamisenba, Chuo-ku, Osaka             Asion Netcom Co., Ltd. F-term (reference) 2C088 CA31 CA35

Claims (15)

[Claims] 1. A computer, an input means for inputting a first data group relating to a model, the number of gaming machines, etc. provided in a game arcade, and a switching order function for obtaining a replacement order based on the first data group is recorded. An amusement hall support program which functions as a replacement order function recording means to be stored, a replacement order calculation means for obtaining a replacement order from an input first data group, and an output means for outputting the replacement order. 2. A first suggestive term table recording means for recording, in a computer, a first suggestive term table in which a predetermined suggestive term is associated with the replacement order, the replacement order and the first suggestion. The game hall support program according to claim 1, which functions as first suggestion term selection means for selecting an appropriate suggestion term based on the term table and output means for outputting the selected suggestion term. 3. The game hall support program according to claim 1, wherein as the first data group, the type of gaming machine, the number of gaming machines of each type, the installation time of the gaming machine, and the number of hits are input. 4. A payout prediction in which a computer is provided with an input means for inputting a second data group relating to an operating state of a game hall, and a payout prediction function for obtaining a payout prediction value based on the second data group. A game hall support program which functions as a function recording means, a payout value predicting value calculating means for obtaining a payout value predicting value from an inputted second data group, and an output means for outputting the payout value predicting value. 5. The game hall according to claim 4, wherein the number of players at a predetermined business time, the number of boxes used by the player at that time, and the size of the box are input as the second data group. Support program. 6. A computer, an input means for inputting a third data group relating to customer service, service, etc. in a game arcade, and recording a service frequency function in which a predetermined service frequency is associated with the third data group. Service frequency function recording means for storing, third suggestive term table recording means for recording a third suggestive term table in which a predetermined suggestive term is associated with the service frequency, service frequency from the input third data group A game hall support that functions as an extraction and selection unit that extracts an appropriate suggestive term from the extracted service frequency and an output unit that outputs at least one of the service frequency and the suggestive term. program. 7. The game hall support program according to claim 6, wherein the number of meetings, the number of events, and the number of new machine replacements are input as the third data group. 8. At least one of claims 1 to 7.
A computer-readable recording medium recording the amusement hall support program according to the item. 9. A game hall support system comprising a server connectable to a client via a network, wherein the server is a first data group relating to the model, number, etc. of game machines provided in the game hall. Is input, the server, based on the input first data group and the replacement order function, a step of obtaining a replacement order, the server, a step of outputting the obtained replacement order, A game hall support system comprising: 10. The step of the server selecting a suggestive term corresponding to the interchange order using the interchange order and the first suggestive term table; and the server outputting the selected suggestive term. The game hall support system according to claim 9, further comprising: 11. The method according to claim 9, further comprising the step of inputting, as the first data group, the type of gaming machine, the number of gaming machines of each type, the installation time of the gaming machine, and the number of drives from the client, as the first data group. A game hall support system described in. 12. A game hall support system comprising a server connectable to a client via a network, the step of inputting to the server a second data group relating to an operating state of a game hall, the server Is, based on the input second data group and the payout predicting function, to obtain a payout predicting value, and the server outputs the obtained payout predicting value. Characteristic amusement hall support system. 13. The method further comprises the step of inputting, as the second data group, the number of players at a predetermined business time, the number of boxes used by the players at that time, and the size of the boxes from the client. Item 12. A game hall support system according to Item 12. 14. A game hall support system comprising a server connectable to a client via a network, wherein a third data group regarding customer service, service, etc. in the game hall is input to the server. A step of extracting the service frequency corresponding to the third data group by the server using the input third data group and the service frequency function; and the server extracting the service frequency and the third suggestive term Selecting a suggestive term corresponding to the service frequency using the table, and outputting the at least one of the extracted service frequency and the selected suggestive term by the server. Playground support system. 15. The game hall support system according to claim 14, further comprising a step of inputting the number of meetings, the number of events, and the number of new machine replacements as the third data group from the client.