JP2002540703A - 通話容易化装置用の口頭ユーザインターフェイス - Google Patents

通話容易化装置用の口頭ユーザインターフェイス

Info

Publication number
JP2002540703A
JP2002540703A JP2000608364A JP2000608364A JP2002540703A JP 2002540703 A JP2002540703 A JP 2002540703A JP 2000608364 A JP2000608364 A JP 2000608364A JP 2000608364 A JP2000608364 A JP 2000608364A JP 2002540703 A JP2002540703 A JP 2002540703A
Authority
JP
Japan
Prior art keywords
user
telephone
message
call
agent
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP2000608364A
Other languages
English (en)
Japanese (ja)
Other versions
JP2002540703A5 (enExample
Inventor
ガルダドリ、ハリナス
デジャコ、アンドリュー・ピー
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Qualcomm Inc
Original Assignee
Qualcomm Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Qualcomm Inc filed Critical Qualcomm Inc
Publication of JP2002540703A publication Critical patent/JP2002540703A/ja
Publication of JP2002540703A5 publication Critical patent/JP2002540703A5/ja
Pending legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/26Devices for calling a subscriber
    • H04M1/27Devices whereby a plurality of signals may be stored simultaneously
    • H04M1/271Devices whereby a plurality of signals may be stored simultaneously controlled by voice recognition
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/22Procedures used during a speech recognition process, e.g. man-machine dialogue
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/56Arrangements for indicating or recording the called number at the calling subscriber's set
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/57Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/06Creation of reference templates; Training of speech recognition systems, e.g. adaptation to the characteristics of the speaker's voice
    • G10L15/063Training
    • G10L2015/0638Interactive procedures
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/487Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4938Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals comprising a voice browser which renders and interprets, e.g. VoiceXML

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Human Computer Interaction (AREA)
  • Physics & Mathematics (AREA)
  • Health & Medical Sciences (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Computational Linguistics (AREA)
  • Acoustics & Sound (AREA)
  • Multimedia (AREA)
  • Telephone Function (AREA)
  • Telephonic Communication Services (AREA)
  • Navigation (AREA)
  • Selective Calling Equipment (AREA)
  • Telephone Set Structure (AREA)
JP2000608364A 1999-03-31 2000-03-30 通話容易化装置用の口頭ユーザインターフェイス Pending JP2002540703A (ja)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US09/283,340 1999-03-31
US09/283,340 US6519479B1 (en) 1999-03-31 1999-03-31 Spoken user interface for speech-enabled devices
PCT/US2000/040041 WO2000058944A1 (en) 1999-03-31 2000-03-30 Spoken user interface for speech-enabled devices

Publications (2)

Publication Number Publication Date
JP2002540703A true JP2002540703A (ja) 2002-11-26
JP2002540703A5 JP2002540703A5 (enExample) 2007-07-12

Family

ID=23085572

Family Applications (1)

Application Number Title Priority Date Filing Date
JP2000608364A Pending JP2002540703A (ja) 1999-03-31 2000-03-30 通話容易化装置用の口頭ユーザインターフェイス

Country Status (11)

Country Link
US (1) US6519479B1 (enExample)
EP (2) EP1171870B1 (enExample)
JP (1) JP2002540703A (enExample)
KR (1) KR100856358B1 (enExample)
CN (1) CN1292574C (enExample)
AT (1) ATE377242T1 (enExample)
AU (1) AU4372400A (enExample)
DE (1) DE60036931T2 (enExample)
ES (1) ES2295025T3 (enExample)
HK (1) HK1043424B (enExample)
WO (1) WO2000058944A1 (enExample)

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US7400712B2 (en) * 2001-01-18 2008-07-15 Lucent Technologies Inc. Network provided information using text-to-speech and speech recognition and text or speech activated network control sequences for complimentary feature access
ATE305697T1 (de) * 2001-03-27 2005-10-15 Nokia Corp Methode und system zur verwaltung einer datenbank in einem kommunikationsnetz
US6957259B1 (en) * 2001-06-25 2005-10-18 Bellsouth Intellectual Property Corporation System and method for regulating emails by maintaining, updating and comparing the profile information for the email source to the target email statistics
US7418381B2 (en) * 2001-09-07 2008-08-26 Hewlett-Packard Development Company, L.P. Device for automatically translating and presenting voice messages as text messages
US7483832B2 (en) * 2001-12-10 2009-01-27 At&T Intellectual Property I, L.P. Method and system for customizing voice translation of text to speech
US20060069567A1 (en) * 2001-12-10 2006-03-30 Tischer Steven N Methods, systems, and products for translating text to speech
JP3943949B2 (ja) * 2002-02-12 2007-07-11 キヤノン株式会社 電子メール処理システム、方法、プログラム及び記憶媒体
DE10220524B4 (de) 2002-05-08 2006-08-10 Sap Ag Verfahren und System zur Verarbeitung von Sprachdaten und zur Erkennung einer Sprache
EP1363271A1 (de) 2002-05-08 2003-11-19 Sap Ag Verfahren und System zur Verarbeitung und Speicherung von Sprachinformationen eines Dialogs
KR20050039876A (ko) * 2002-09-16 2005-04-29 코닌클리케 필립스 일렉트로닉스 엔.브이. 통신 장치 및 소프트웨어
US20040121812A1 (en) * 2002-12-20 2004-06-24 Doran Patrick J. Method of performing speech recognition in a mobile title line communication device
JP2004227468A (ja) * 2003-01-27 2004-08-12 Canon Inc 情報提供装置、情報提供方法
US8571584B1 (en) 2003-04-03 2013-10-29 Smith Micro Software, Inc. Delivery of voice data from multimedia messaging service messages
DE10322706A1 (de) * 2003-05-20 2004-12-16 Web.De Ag Verfahren und Kommunikationsumgebung zum Aufbau einer Telefonverbindung
US20090286515A1 (en) * 2003-09-12 2009-11-19 Core Mobility, Inc. Messaging systems and methods
US20050064835A1 (en) * 2003-09-18 2005-03-24 International Business Machines Corporation Audio system responsive to incoming phone calls
US7664639B2 (en) * 2004-01-14 2010-02-16 Art Advanced Recognition Technologies, Inc. Apparatus and methods for speech recognition
US7672436B1 (en) * 2004-01-23 2010-03-02 Sprint Spectrum L.P. Voice rendering of E-mail with tags for improved user experience
US7010099B2 (en) * 2004-03-11 2006-03-07 Bellsouth Intellectual Property Corporation Methods and systems for updating a voice activated dialing directory
US7283622B2 (en) * 2004-04-28 2007-10-16 At&T Bls Intellectual Property, Inc. Process integrated messaging
US20060026248A1 (en) * 2004-07-29 2006-02-02 International Business Machines Corporation System and method for preparing electronic mails
US7627638B1 (en) 2004-12-20 2009-12-01 Google Inc. Verbal labels for electronic messages
DE602005011122D1 (de) * 2005-07-28 2009-01-02 Harman Becker Automotive Sys Verbesserte Kommunikation für Innenräume von Kraftfahrzeugen
US20070088549A1 (en) * 2005-10-14 2007-04-19 Microsoft Corporation Natural input of arbitrary text
WO2007079359A2 (en) * 2005-12-21 2007-07-12 Sandisk Corporation Voice controlled portable memory storage device
US8161289B2 (en) * 2005-12-21 2012-04-17 SanDisk Technologies, Inc. Voice controlled portable memory storage device
US20070143111A1 (en) * 2005-12-21 2007-06-21 Conley Kevin M Voice controlled portable memory storage device
US20070143117A1 (en) * 2005-12-21 2007-06-21 Conley Kevin M Voice controlled portable memory storage device
US7917949B2 (en) * 2005-12-21 2011-03-29 Sandisk Corporation Voice controlled portable memory storage device
US20080091719A1 (en) * 2006-10-13 2008-04-17 Robert Thomas Arenburg Audio tags
KR100897553B1 (ko) 2007-01-04 2009-05-15 삼성전자주식회사 사용자의 기기 사용 패턴을 이용한 음성 인식 방법 및 장치
US20080208594A1 (en) * 2007-02-27 2008-08-28 Cross Charles W Effecting Functions On A Multimodal Telephony Device
JP2008263543A (ja) * 2007-04-13 2008-10-30 Funai Electric Co Ltd 記録再生装置
US8548433B1 (en) 2007-06-27 2013-10-01 Smith Micro Software, Inc. Voice messaging service for network-based instant connect systems
TWI360109B (en) 2008-02-05 2012-03-11 Htc Corp Method for setting voice tag
KR20090107365A (ko) * 2008-04-08 2009-10-13 엘지전자 주식회사 이동 단말기 및 그 메뉴 제어방법
CN101399888B (zh) * 2008-09-26 2010-10-06 深圳市众方信息科技有限公司 处理VoIP业务的网络系统及其信息同步方法
US8600763B2 (en) 2010-06-04 2013-12-03 Microsoft Corporation System-initiated speech interaction
KR101718027B1 (ko) * 2010-09-09 2017-03-20 엘지전자 주식회사 이동 단말기 및 그의 메모 관리방법
US8300777B1 (en) 2011-09-25 2012-10-30 Google Inc. Divided call history user interface
US9148499B2 (en) 2013-01-22 2015-09-29 Blackberry Limited Method and system for automatically identifying voice tags through user operation
EP2757556A1 (en) * 2013-01-22 2014-07-23 BlackBerry Limited Method and system for automatically identifying voice tags through user operation
CN104656897A (zh) * 2015-02-11 2015-05-27 夏大庆 昵称唤醒技术
US10506088B1 (en) * 2017-09-25 2019-12-10 Amazon Technologies, Inc. Phone number verification
CN108133708B (zh) * 2017-12-04 2021-01-08 维沃移动通信有限公司 一种语音助手的控制方法、装置及移动终端

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WO1998025393A2 (en) * 1996-12-05 1998-06-11 Northern Telecom Limited Method and apparatus for locating a desired record in a telephone directory

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JPH07140998A (ja) * 1992-12-28 1995-06-02 Toshiba Corp 音声認識インターフェース
WO1998025393A2 (en) * 1996-12-05 1998-06-11 Northern Telecom Limited Method and apparatus for locating a desired record in a telephone directory

Also Published As

Publication number Publication date
DE60036931T2 (de) 2008-08-07
CN1292574C (zh) 2006-12-27
KR100856358B1 (ko) 2008-09-04
EP1171870B1 (en) 2007-10-31
CN1346486A (zh) 2002-04-24
US6519479B1 (en) 2003-02-11
EP1876584A2 (en) 2008-01-09
HK1043424B (zh) 2007-06-08
HK1043424A1 (en) 2002-09-13
WO2000058944A1 (en) 2000-10-05
EP1876584A3 (en) 2012-10-24
EP1171870A1 (en) 2002-01-16
AU4372400A (en) 2000-10-16
KR20020004954A (ko) 2002-01-16
DE60036931D1 (de) 2007-12-13
ATE377242T1 (de) 2007-11-15
ES2295025T3 (es) 2008-04-16

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