JP2002373224A - Volunteer activity supporting system, device, recording medium and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a device for easily confirming the contribution of a volunteer desiring person to a relief desiring person in a volunteer activity supporting system. SOLUTION: A volunteer activity supporting device 1 stores support commodity information which is the information of support commodities provided for the relief desiring person and merchandise information which is the information of merchandise inviting donations by adding the donation and paying for the merchandise to be purchased by the volunteer desiring person from a cooperating group client 3. The volunteer desiring person performs a volunteer action by purchasing the support commodities or purchasing the merchandise by using a volunteer client 2. For the action performed by the volunteer desiring person, reaction information which is reactions from the relief desiring person is stored in the volunteer activity supporting device 1. The volunteer desiring person can view the reaction information.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a volunteer activity support system and apparatus for supporting volunteer activities.

[0002]

2. Description of the Related Art Conventionally, service systems for supporting the activities of support supply providers and fund-raising applicants have been provided by various methods. In particular, in recent years, volunteer activity support services utilizing a network environment such as the Internet environment have been provided. Have been devised. Regarding such a volunteer activity support service, for example, Japanese Patent Laid-Open No. 10-320462
According to the method described in the issue “Activity Support Method and Apparatus and Medium Recording Activity Support Program”, members participating in the activity and funds required for the activity in the volunteer activity support service operated on the Internet Information exchange and funding with members that provide services can be performed flexibly in cooperation with each other.

According to the system described in Japanese Patent Laid-Open Publication No. Hei 10-334146, "Evacuation Center Management System", the amount of materials needed at an evacuation center by inputting personal information by those who have blamed the evacuation site. Is transmitted to the administrative apparatus connected via the communication network, and the administrative side receiving the information can obtain the latest information and perform optimal support. With these inventions, for example, in markets where there is a mutual demand such as volunteer activities, the quality of volunteer activity information and rescue supplies information is being improved, and volunteer applicants and rescue applicants can obtain useful and efficient information. You can get it.

[0004]

However, the information provided by the volunteer activity support system realized on these networks is mainly intended to provide volunteer applicants with information on rescue applicants. Yes, the information provided is limited to, for example, information such as volunteer recruitment information, a list of desired supplies, or a fundraising recruitment on the network. Therefore, volunteer applicants actually go to the area where they want to rescue, and only meet volunteers if they volunteer.
Volunteer volunteers who conduct fund-raising activities or support supplies through the network have no chance to meet rescue applicants directly, and have a problem in that they cannot get the feeling of volunteering.

[0005] Such a lack of realization of the degree of contribution to the activity may hinder the volunteer applicant from performing a continuous volunteer activity including a support supply activity and a fund-raising activity. SUMMARY OF THE INVENTION The present invention has been made in view of the above-mentioned problems of the prior art, and an object of the present invention is to easily realize the contribution of volunteer volunteers to rescue applicants in a volunteer activity support system. It is an object of the present invention to provide a volunteer activity support system and device that can be used.

[0006]

Means for Solving the Problems In order to achieve the above object, the invention according to claim 1 comprises a terminal of a volunteer applicant and a terminal of a sponsoring organization calling for providing necessary items to a person seeking relief. A volunteer support system comprising a volunteer activity support device connected to a terminal of the volunteer applicant and a terminal of the sponsor organization via a communication network, wherein the terminal of the sponsor organization is implemented for the volunteer applicant. The volunteer information is transmitted to the volunteer activity support device, and the terminal of the volunteer applicant sends a volunteer information browsing request, which is a request to browse the volunteer information for performing the volunteer activity. Send to the volunteer activity support device, The apparatus stores the volunteer information transmitted from the terminal of the sponsoring organization, receives the request for browsing the volunteer information transmitted from the terminal of the volunteer applicant, transmits the stored volunteer information, and transmits the volunteer information of the volunteer applicant. The volunteer applicant information received from the terminal, which is information on the volunteer activity performed by the volunteer applicant, is received, and the rescue applicant for the volunteer activity performed by the volunteer applicant transmitted from the terminal of the sponsoring organization The present invention is characterized in that reaction information, which is information relating to the above reaction, is presented based on a request transmitted from the terminal of the volunteer applicant.

[0007] By adopting the above system configuration, it is possible to easily confirm the contribution of the volunteer applicant to the rescue applicant between the volunteer applicant and the rescue applicant via the network. This enables the realization of higher quality and more sustainable volunteer activities.

[0008] The invention according to claim 2 is a terminal of a volunteer applicant, a terminal of a sponsoring organization calling for providing necessary items to a rescue applicant, and a terminal of the volunteer applicant and the terminal of the sponsoring organization. In a volunteer activity support device connected to a terminal via a communication network, the volunteer activity information transmitted from the volunteer applicant's terminal and related to the volunteer activity performed by the volunteer applicant and the volunteer activity information On the other hand, a storage unit for storing response information, which is information relating to a response from the rescue applicant who received the volunteer action transmitted from the terminal of the sponsoring organization, and a format that can display the response information on the terminal of the volunteer applicant A reaction information generating unit to be converted, and a format that can be displayed to the volunteer applicant. Distribution and characterized by comprising a corresponding portion to be transmitted to the volunteers who wish terminal.

[0009] Thus, it is possible to confirm that the provision of support materials and the donation performed by the volunteer applicant have contributed to the relief applicant. For example, a rescue applicant said, "I received a blanket and my whole family is using it effectively.""Thank you for donating money to buy medicine. This saves my daughter's life." Thus, it is possible to know the reaction to the volunteer action of the volunteer applicant who has not been able to know before. Conventionally, there has been almost no means for confirming whether or not relief supplies and donations have actually been delivered to a rescuer, but the present invention provides a response for a rescuer to a volunteer applicant. Therefore, it is possible to confirm whether the message has actually arrived.

[0010] Further, the invention described in claim 3 is based on claim 2.
In the volunteer activity support device according to the above, the storage unit further stores volunteer information transmitted from a terminal of the sponsoring organization, the volunteer information being information on a volunteer activity that the volunteer applicant wants to perform. And an information generating unit that converts the information into a format that can be displayed on the terminal of the volunteer applicant.

[0011] Thus, the volunteer applicant can obtain information on the volunteer action to be performed. The sponsoring organization can efficiently obtain the volunteer activities required by rescue applicants.

The invention described in claim 4 is the same as the invention described in claim 3.
In the volunteer activity support device described in (1), the volunteer activity desired by the volunteer applicant is an activity including a donation activity and a provision of a support material.

According to a fifth aspect of the present invention, there is provided a volunteer activity support system which is connected via a communication network to a terminal of a volunteer applicant, a terminal of a sponsoring organization calling for providing necessary items to a rescue applicant. In a storage medium describing a volunteer activity support program for the device, the volunteer implementation information transmitted from the volunteer applicant's terminal and related to the volunteer activity performed by the volunteer applicant, and the volunteer implementation information, Storing the response information transmitted from the terminal of the sponsoring organization, which is information on the response from the rescue applicant who received the volunteer action, and converting the response information into a format that can be displayed on the terminal of the volunteer applicant And information that can be displayed to the volunteer applicant And a computer-readable recording medium recording a volunteer support program for executing the steps, to the computer to be transmitted to the volunteers who wish terminal.

According to a sixth aspect of the present invention, there is provided a volunteer activity support system which is connected to a terminal of a volunteer applicant, a terminal of a sponsoring organization calling for providing necessary items to a rescue applicant, and a communication network. In the volunteer activity support program for the device, the volunteer implementation information transmitted from the volunteer applicant's terminal and related to the volunteer activity performed by the volunteer applicant is transmitted from the terminal of the sponsoring organization to the volunteer implementation information. Storing the response information, which is information relating to the response from the rescue applicant who has received the volunteer activity, converting the response information into a format that can be displayed on the terminal of the volunteer applicant, Information in a format that can be displayed on the A volunteer support program for executing the steps of transmitting to the applicant of the terminal to the computer.

[0015]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a system configuration diagram of a volunteer activity support system according to an embodiment of the present invention. With the volunteer activity support system of the present embodiment, volunteer applicants can respond to volunteer activities performed based on volunteer information, which is information on goods and funds requested in places where relief is needed, from volunteer applicants. You can know the reaction.

In FIG. 1, reference numeral 1 denotes a volunteer activity support device for supporting a volunteer activity. Reference numeral 2 denotes a volunteer client, such as a PC (personal computer). Volunteer applicants use this terminal to apply for volunteer activities using the volunteer activity support device. Reference numeral 3 denotes a sponsoring organization client such as a PC. The sponsoring organization uses this terminal to
Registration of volunteer activities such as support supplies and funds required by the rescue applicant, and registration of reactions to volunteer activities performed by volunteer applicants are performed. Note that the sponsoring organization mentioned here is a support organization or the like that calls for providing necessary supplies to rescue applicants, and a general company or the like that sponsors such a support organization. The sponsoring organization provides volunteer applicants with information on volunteer activities required by the rescuer, and provides donations and support supplies from the volunteer to the rescuers and support organizations. 4 is a volunteer activity support client.
C and the like. The volunteer activity support organization uses the volunteer activity support client 4 to allocate the donation obtained from the volunteer applicant to each sponsoring organization. Reference numeral 5 denotes a general settlement processing institution, which performs settlement processing based on information sent from the volunteer activity support device 1.

The volunteer client 2, the sponsoring organization client 3, and the volunteer activity support client 4 are provided with a keyboard, a mouse, a display, and the like as input / output devices. In addition, volunteer client 2 and sponsoring organization client 3
Is provided with a WWW browser.

The volunteer activity support system includes the above-described volunteer activity support device 1, a volunteer client 2, a sponsoring organization client 3, a volunteer activity support client 4, and a settlement processing institution 5. The volunteer client 2, the sponsoring organization client 3, the volunteer activity support client 4, and the payment processing institution 5 are connected to the volunteer activity support device 1 via a network. Here, the volunteer activity support device 1, the volunteer client 2,
The network connecting the sponsoring organization client 3 and the settlement processing institution 5 is the Internet, and the network connecting the volunteer activity support client 4 and the volunteer activity support device 1 is a LAN (Local Area Network).

In this embodiment, volunteer applicants can carry out the following volunteer activities. Purchase a general product provided by the sponsoring organization and pay with the donation added to the price of the product.Purchase the necessary supplies for the rescue applicant and provide it to the rescue applicant. The donated general products are given to volunteer applicants from the sponsoring organization, and donations are distributed by volunteer activity support organizations, etc., and the support organization calls on the allocated sponsoring organizations to provide necessary supplies to relief applicants It is useful for rescue applicants through such means. In addition, in the case of performing the above-mentioned act, the support supplies are delivered to the rescue applicant through a support organization or the like that calls for providing necessary supplies to the rescuer. When the sponsoring organization is a company, by providing its own products as the products purchased by volunteer applicants as described above, it is possible to help volunteer activities even if their products are not directly useful to rescue applicants. Also, if the sponsoring organization is a company that deals with things that are needed by rescue applicants such as blankets and cold protection, it can provide their products as support supplies for volunteer applicants to purchase above, Alternatively, it can be provided as a general product purchased by a volunteer applicant as described above. Here, the configuration of the volunteer activity support device 1 will be described, with the information necessary to carry out the above as product information and the information necessary to carry out the above as support material information.

First, a database provided in the volunteer activity support device 1 will be described. The volunteer activity support apparatus 1 includes an ID database 13, a reaction information database 17, a product information database 18, and a support supplies information database 19. In the ID database 13, personal information (supporting organization information) such as contribution history information, personal settlement information, and purchase processing information is stored in a personal ID assigned to each volunteer applicant (supporting organization).
(Sponsoring organization ID) and stored. Contribution history information includes purchased support supplies product ID, donation amount,
Information on the date and time of purchase or donation of relief supplies,
This is information including a donation ID and the like. The personal settlement information is information used when a volunteer applicant performs a settlement process for a product purchased, and includes, for example, a credit card type and a card number. The contribution history information and the personal settlement information are stored using a personal ID assigned to each volunteer applicant as a key. Purchasing information is
The information is used when a purchase process is performed between a volunteer applicant and a sponsoring organization, and is stored using a sponsoring organization ID assigned to each sponsoring organization as a key. ID
FIG. 13 shows an example of the structure of the database 13.

The response information database 17 contains a response indicating the response of the volunteer to the past, such as a video file, a text file, and an audio file created by the volunteer, and the response of the volunteer to the past. Information is stored using a purchase ID assigned to each support material purchased by the volunteer applicant or a donation ID assigned to each donation as a key.
An example of the structure of the reaction information database 17 is shown in FIG.

The merchandise information database 18 stores merchandise information such as the contents of the merchandise provided by the sponsoring organization, the price of the merchandise, and a merchandise ID assigned to each merchandise for each sponsoring organization. It is stored in association with the ID. An example of the structure of the product information database 18 is shown in FIG. In the support supplies information database 19, support supplies information such as the contents of the support supplies provided by the sponsoring organization, the price of the support supplies, and the product ID assigned to each support supply for each sponsoring organization is assigned to each support organization. It is stored in association with the sponsoring organization ID. An example of the structure of the support supplies information database 19 is shown in FIG.

Next, each part of the volunteer activity support apparatus 1 will be described with reference to FIG. The response unit 12 performs ID collation, analysis of ID information, generation of display data, output of display data to an output device, and the like in response to a request from the volunteer client 2 or the sponsoring organization client 3.

The activity support section 14 generates various kinds of information to be displayed to volunteer applicants and sponsoring organizations, and generates information necessary for settlement processing. The activity support unit 14 includes a reaction information generation unit 141, a product information generation unit 142, a support supplies information generation unit 143, and a settlement processing unit 144.
The response information generation unit 141 generates response information that indicates the response of the rescuer to the volunteers' past purchases of support supplies and donations. Product information generation unit 1
Reference numeral 42 generates merchandise information that is information on merchandise purchased by volunteer applicants. Support supplies information generation unit 143
Generates support supplies information, which is information on support supplies purchased by volunteer applicants. The payment processing unit 144
Payment information, which is information necessary for payment, is generated from the provided product information or support material information.

The information registration unit 15 performs a process of registering information for volunteer activity support with respect to volunteer applicants and sponsoring organizations. The information registration unit 15 includes a reaction information registration unit 151, a product information registration unit 152, and a support supplies information registration unit 153. The reaction information registration unit 151
For example, registration of reaction information on donations of volunteer applicants and support supplies, such as video files, text files, and audio files created by rescue applicants, is performed.
The product information registration unit 152 registers product information provided by the sponsoring organization. The support supplies information registration unit 153 registers support supplies information provided by the sponsoring organization. 16 is ID
It is a registration unit. The ID registration unit 16 performs new registration and editing of personal settlement information of volunteer applicants and new registration and editing of purchase processing information of the sponsoring organization.

The operation of the volunteer activity support apparatus 1 as described above will be described with reference to FIGS.
A volunteer activity applicant accesses a web page provided by a volunteer activity support organization or the like, and inputs a personal ID using the input / output device of the volunteer client 2. The volunteer client 2 transmits the information such as the ID to the volunteer activity support device 1 using a WWW browser.
Send to In addition, the sponsoring organization accesses the web page on which the volunteer activity support system operates, and uses the input / output device of the sponsoring organization client 3 to display the sponsoring organization ID.
Enter The sponsoring organization client 3 transmits the information such as the ID to the volunteer activity support device 1 using a WWW browser.

First, a description will be given of a case where a volunteer applicant browses information on a product (supporting material) that can be purchased (supportable) and purchases it. Here, a description will be given assuming that a volunteer applicant having a personal ID of “ID = 01001” performs a volunteer action. First, a volunteer applicant accesses the web page provided by the volunteer activity support system using the volunteer client 2. Next, the personal ID (0100) is input from the web page by the input / output device of the volunteer client 2.
1) is input, and ID information, which is information including an ID and the like, is replaced with W
The information is transmitted to the volunteer activity support device 1 via the WW browser.

In the volunteer activity support device 1, the WWW
The ID information sent from the server 11 is received, and the response unit 12 is started. The processing of the response unit 12 will be described with reference to FIG. The response unit 12 receives the ID information from the WWW server 11 (Step S101 in FIG. 2), and checks the received ID information (Step S101 in FIG. 2).
102). The ID collation is performed by searching for a matching ID from the ID database 13 using the ID received via the WWW server 11 as a key. Here, the received "I
Since “D = 01001” exists in the ID database 13, the collation result is determined to be correct.

If the ID collation is correct, the ID information is analyzed (step S104 in FIG. 2), and it is determined whether the client is the volunteer client 2 or the sponsoring organization client 3 (step S105 in FIG. 2). . To realize this determination, a unique ID may be assigned to each of volunteer applicants and sponsoring organizations when generating ID information. Here, the received information “ID = 01001” is “0” indicating an individual.
Since it has “1” at the top, it is determined that the request is from the volunteer client 2.

If the analyzed ID information belongs to the volunteer client 2, the activity support unit 14 is activated,
Transmit ID information (Step S10 in FIG. 2)
6). Here, the ID information “ID = 01001” is transmitted. The process of the activity support unit 14 will be described with reference to FIG. The activity support unit 14 receives the message “ID =
01001 ”is received (step S301 in FIG. 4). Next, it prompts the volunteer client 2 via the WWW server 11 to select request information, such as a request for browsing product / support material information or a request for purchase processing (step S302 in FIG. 4). The request information received from the volunteer client 2 is determined (step S303 in FIG. 4), and if the request information is a request to browse merchandise and support supplies information, the reaction information generation unit 14
1 is started (step S304 in FIG. 4). If it is a purchase processing request, the product ID is received from the response unit 12 (step S308 in FIG. 4), and then the payment processing unit 144
Is started (step S309 in FIG. 4).

Here, it is assumed that the volunteer applicant selects a product and support material information browsing request, and the processing in that case will be described with reference to FIG. The activity support unit 14 activates the reaction information generation unit 141, and transmits ID information “ID = 01001”. The reaction information generation unit 141 receives the personal ID (step S401 in FIG. 5), and reads contribution history information from the ID database 13 using the received ID information as a key (step S40 in FIG. 5).
2). Subsequently, the reaction information is read from the reaction information database 17 using the acquired purchase ID, donation ID and the like as keys (step S403 in FIG. 5). When reading the reaction information, the purchase ID, the amount of donation, the date and time when the donation was performed, and the donation ID are always read.

The above processing (steps S401 to S40)
A specific example of 3) will be described. First, "ID = 01
001 "is received. Next, “ID = 0
1001 ”as a key, contribution history information {purchase ID, donation amount, date and time, donation ID} from ID database 13 =
｛022003_001_01, (NULL), (NULL), (NULL)｝, ｛(NULL), 3
00,2001.2.20 11: 40,2001_02｝ 、 ｛(NULL), 500,2001.
2.28 22:30, 2001_02｝ is extracted. Subsequently, the reaction information database 1 is set using the acquired purchase ID and donation ID as keys.
7 to read the reaction information. Here, reaction information {reaction information file path} = {./res/022003_001_01.txt,./re
Read s / 022003_001_01.mpg｝ and {./res/2001_02.wav}. The reaction information is read out using the reaction information file path and stored in a memory or the like.

The description returns to FIG. Next, activity support unit 14
Prompts the volunteer client 2 via the WWW server 11 to select between a product information browsing request and a support supplies information browsing request, and determines the received request information (step S305 in FIG. 4). If there is, the product information generation unit 142 is activated (step S306 in FIG. 4). If it is a support material information browsing request, the support material information generation unit 143 is activated (step S307 in FIG. 4).

Here, the process of the product information generation unit 142 will be described with reference to FIG. 6 on the assumption that the product information browsing request has been selected. The product information generation unit 142 reads the product information from the product information database 18 (Step S405 in FIG. 6) and transmits the product information to the response unit 12. At the time of reading the product information, the only product ID assigned to each product for each content and price of the product and each sponsoring organization must be read. Here, product information {product ID, content, price} = {021001_001, desktop computer, 130,500},
Read {021001_002, Notebook PC, 230,500},
It is transmitted to the response unit 12.

Next, the processing of the support material information generation unit 143 when the support material information browsing request is selected will be described with reference to FIG. The support material information generation unit 143 reads the support material information from the support material information database 19 (step S407 in FIG. 7) and transmits the information to the response unit 12. When reading the support supplies information, the content and price of the support supplies provided by the sponsoring organization and the only support supplies ID assigned to each support supply by the sponsoring organization must be read. Here, support supplies information ｛support supplies ID, contents,
The price｝ = {022003_001, blanket, 2,000｝, {022003_002, sweater, 3,000｝ ”is read and transmitted to the reception unit 12.

The description returns to FIG. The response unit 12 uses the commodity information or support material information read out in this way and the reaction information previously generated and stored in a memory or the like to display the information using, for example, a predetermined HTML format. Data is generated (step S108 in FIG. 2). Next, the generated display data is transmitted to the response unit 12 and transmitted to the volunteer client 2 via the WWW server 11 (step S109 in FIG. 2). For example, when product information is selected, activity support information as shown in FIG. 15 is displayed on the output device of the volunteer client 2 (step S110 in FIG. 2). In FIG. 15, the product information is displayed in a form classified by product type. The product information as shown as an example in FIG.
Mobile / consumer electronics ", and product information is displayed by clicking the location or the like.

After transmitting the display data to the volunteer client 2, the response unit 12 determines that the next request received is:
It is determined whether the request is an end request (step S1 in FIG. 2).
11). Volunteer applicant closes window,
When you click the end button, an end request is sent,
The process ends. Further, after viewing the product information or the support material information, when a button for purchasing a product or a supplied material is clicked, a purchase processing request is transmitted.

Next, a process in which a volunteer applicant who has browsed product information purchases a product will be described. When the volunteer applicant clicks, for example, “PC / Mobile / Household” on the screen as shown in FIG. 15 by using the volunteer client 2, the output device of FIG. A list of product information as shown in an example in (b) is displayed. Here, a description will be given on the assumption that a volunteer applicant purchases a mouse at 18:30 on March 5, 2001. The volunteer applicant selects a mouse from the list of product information displayed on the output device of the volunteer client 2. Then, the volunteer client 2 receives the purchase processing request and the mouse product ID “product ID = 0212001”.
_003 ”to the volunteer activity support apparatus 1.

The activity support unit 14 receives a purchase processing request and a product ID via the corresponding unit 12. Next, the activity support unit 14 activates the settlement processing unit 144 and transmits the ID information and the product information. The processing of the settlement processing unit 144 will be described with reference to FIG. The settlement processing unit 144 receives the personal ID and the product ID (step S501 in FIG. 8), analyzes the obtained product ID, and determines whether the product to be purchased is a general product or a support material (step S501). Steps S502 and S503 in FIG. 8). In order to realize this determination, it is only necessary to assign a unique ID to each of the general product and the support supplies when generating the product ID. Here, the received product ID “product ID = 020101_003”
Has "021" at the top, which indicates a general product, so that the purchase request from the volunteer client 2 is recognized as a general product.

If the analyzed product ID is that of a general product, the WWW server 1
The user is prompted to input the amount of donation via 1 (step S504 in FIG. 8). For example, a screen such as the one shown in FIG. 16 is displayed on the output device of the volunteer client 2 to allow the volunteer applicant to input the donation amount.
Here, volunteer applicants receive a donation amount of 100
It is assumed that a circle has been input (step S50 in FIG. 8).
5). The volunteer client 2 transmits the input donation amount and the like.

When the payment processing unit 144 receives the donation amount and the like, the ID database 1
3 and reads the matching contribution history information. Next, the donation amount input this time is stored in association with date and time information which is information indicating the current date and time, and contribution history information to which this information is added is generated (step S506 in FIG. 8).
Here, contribution history information {purchase ID, donation amount, date and time, donation ID} = {(NUL
L), 100,2001.3.5 18:30, (NULL)｝ is generated.

Next, the settlement processing unit 144 stores the contribution history information in a field in the reserved area in the ID database 13 using the personal ID (010001) as a key (step S507 in FIG. 8). When there is no input of the donation amount, the above processing is not performed. Next, the payment processing unit 1
44 reads out personal settlement information from the ID database 13 using the personal ID as a key (step S5 in FIG. 8).
11) Generate payment information using at least personal payment information, donation amount, product ID, etc. (step S5 in FIG. 8).
12), and sends it to settlement processing institution 5 (step S513 in FIG. 8). The payment information includes the price and date and time information of the product provided by the corresponding sponsoring organization, a product ID for identifying them, the acquired personal payment information, and the like.

The above processing (steps S511 to S51)
3) will be specifically described. First, the personal ID "ID = 01
001 ”, personal settlement information {credit card type, card number, NAME} = {XYZ, 1234 5678 9012 345
6. Read ○○○ Tarou｝. Then, "Product ID =
With the key “021001_003” as the key, the ID of the sponsoring organization of the product “Sponsoring Organization I”
D = 021001 ". Using the read "supporting organization ID = 021001", purchase processing information {credit card type, transfer account bank name, name, account number} =
Read {XYZ, {Bank,}, 987654321}. Next, the read settlement information such as the personal settlement information, the purchase processing information, the product ID and the donation amount is transmitted to the settlement processing organization 5.

The payment processing institution 5 performs a payment process based on the received payment information. Since the settlement processing performed by the settlement processing institution 5 is not particularly different from the conventional one, detailed description thereof is omitted here. Thus, the process of purchasing the product by the volunteer applicant ends. The volunteer activity support organization or the like uses the volunteer activity support client 4 to allocate the donation obtained from the volunteer applicant by the above-described processing to each sponsoring organization. further,
It notifies the sponsoring organization to which the donation has been allocated that the donation is to be provided and the date and time information of the donation, the donation ID, and the like.

Next, a process in which a volunteer applicant purchases support supplies will be described. The volunteer applicant who browses the list of the support supplies by the above-described processing selects the support supply to be purchased by clicking or the like. Here, it is assumed that a sweater is purchased as a support material. The volunteer client 2 transmits the merchandise ID of the selected support material and the purchase processing request to the volunteer activity device 1. The settlement processing unit 144 of the volunteer activity device 1 analyzes the received product ID (Step S502 in FIG. 8).
Here, the received ID “product ID = 022003_
Since “002” has “022” at the beginning, which indicates a support material, it is determined that the purchase request target from the volunteer client 2 is a support material.

Next, the settlement processing unit 144 reads the matching contribution history information from the ID database 13 using the acquired personal ID as a key. Second, only one I
Issue a purchase ID D (Step S in FIG. 8)
508). Here, "Purchase ID = 022003_00
2 — 01 ”. Next, the purchase ID of the support material to be purchased is held in association with date and time information that is information indicating the current date, and new contribution history information is generated by adding the read contribution history information to this information ( Step S509 in FIG. 8). Here, contribution history information ｛purchase I
D, donation amount, date and time, donation ID｝ = ｛022003_002_01, (NUL
L), (NULL), (NULL)｝. Next, the contribution history information is stored in a field in the reserved area in the ID database 13 (step S510 in FIG. 8). here,
The contribution history information is stored in the ID database 13 using “personal ID = 000011” as a key.

Next, the settlement processing section 144 reads out personal settlement information from the ID database 13 using the personal ID as a key (step S511 in FIG. 8). Purchase I
The product ID and the like are read using D as a key. The payment information is generated using the read personal payment information, the product ID, and the like (FIG. 8).
Is transmitted to the settlement processing institution 5 (step S513 in FIG. 8). This process is the same as the above-described process for purchasing a product, and thus detailed description is omitted. In addition, the settlement processing unit 144 notifies the sponsoring organization to which the support material is provided, that the support material is supported by the volunteer applicant and the purchase ID of the support material. The above is the description of the process in which the volunteer applicant browses and purchases information on products (support supplies) that can be purchased (supportable).

Next, a description will be given of a process when a volunteer applicant or a sponsoring organization registers various information, updates registered items, and the like. First, a process in which a volunteer applicant or a sponsoring organization edits personal information, newly registers personal information, edits sponsoring group information, or newly registers sponsoring group information will be described.

The volunteer applicant or the sponsor organization is the volunteer client 2 or the sponsor organization client 3.
To access the web page on which the volunteer activity support system is operating, and input the personal ID or the sponsoring organization ID using the input / output device of the volunteer client 2 or the sponsoring organization client 3. The sponsoring organization client 3 transmits the ID information such as the ID to the volunteer activity support device 1. First, the operation will be described with reference to FIG. The corresponding unit 12 of the volunteer activity support device 1
The ID information is received via the WWW server 11 (Step S101 in FIG. 2). Next, the received ID information is collated (step S102 in FIG. 2).

If the matching of the ID is not correct in the response unit 12 (the ID is not stored in the ID database 13), or if the volunteer client 2
Alternatively, if the request from the sponsoring organization client 3 is a personal information editing request, a new registration request for personal information, a sponsoring organization information editing request, or a new registration request for sponsoring organization information, the responding unit 12 sets the ID registration unit. 16 (step S103 in FIG. 2). ID registration unit 1
6 will be described with reference to FIG. ID registration unit 16
Prompts the user to select a registration type of a volunteer applicant or a sponsoring organization (step S20 in FIG. 3).
1).

If the type of registration entered by the client is a volunteer applicant, the system prompts the volunteer client 2 to input personal information via the WWW server 11 (step S202 in FIG. 3). The personal information input here always includes, as an attribute, at least the personal payment information that is used when performing the payment processing as described above. Next, the ID registration unit 16 calculates a unique personal ID for each volunteer client 2 (in the case of editing personal information, does not calculate a new ID, but uses the received personal ID), and obtains this. ID database 1 for personal information
3 (step S2 in FIG. 3).
03). Subsequently, an area for registering such information is secured (step S204 in FIG. 3). As this area, an area capable of storing all the input personal information may be calculated, or an area previously set for the personal information may be secured. The personal information corresponding to the field in the area thus secured is stored (step S205 in FIG. 3).

Next, the volunteer client 2
The volunteer ID is notified to the volunteer ID obtained through the WWW server 11 (step S20 in FIG. 3).
6). This notification processing is performed in step S10 described above.
8. The operation is almost the same as that in step S109. If the registration type entered by the client is a sponsoring organization, I
The D registration unit 16 urges the sponsoring organization client 3 to input the sponsoring organization information via the WWW server 11 (Step S207 in FIG. 3). Here, as described above, the sponsor group information to be input always includes, as an attribute, at least purchase processing information that enables purchase processing via a network.

Next, a unique sponsoring organization ID is calculated for each sponsoring organization (in the case of editing sponsoring organization information, a new ID is not used, but the received sponsoring organization ID is used), and the acquired sponsoring organization ID is used. The information is converted into a storage format in the ID database 13 (Step S208 in FIG. 3). continue,
An area for registering such information is secured (step S209 in FIG. 3). This area may be calculated as an area capable of storing all the input sponsoring organization information, or an area previously set for the sponsoring organization information may be secured. The supporting organization information corresponding to the field in the area secured in this way is stored (step S in FIG. 3).
210).

Next, WWW is provided to the sponsoring organization client 3.
The acquired sponsor organization ID is notified via the server 11 (step S211 in FIG. 3). This notification processing is performed in steps S108 and S109 in FIG.
Since the operation is almost the same, the description is omitted. next,
The processing when the sponsoring organization registers or updates reaction information, support supplies information, or product information will be described. The sponsoring organization uses the sponsoring organization client 3 to access a web page on which the volunteer activity support system operates,
Supporting organization I using the input / output device of the supporting organization client 3
Enter D. The sponsoring organization client 3 transmits the ID information such as the ID to the volunteer activity support device 1.

The corresponding unit 12 of the volunteer activity support device 1
Receives the ID information via the WWW server 11 (step S101 in FIG. 2). Next, the received ID information is collated (step S102 in FIG. 2).
As a result of the comparison, the received ID is stored in the ID database 13, so that the ID information is analyzed (step S104 in FIG. 2). Here, I in the response unit 12
Since the D information analysis result is the sponsoring organization ID, the information registration unit 15 is activated.

The operation of the information registration unit 15 will be described with reference to FIG. The information registration unit 15 receives the sponsoring organization ID from the response unit 12 (step S601 in FIG. 9), and prompts the sponsoring organization client 3 to input request information. In the present embodiment, the sponsoring organization selects which of the three information, reaction information, support supplies information, and product information, to register or update, and transmits the information using the sponsoring organization client 3. The information registration unit 15 receives request information from the sponsoring organization client 3 via the WWW server 11. Next, the received request information is analyzed to determine the type of request (steps S602 and S603 in FIG. 9). If the request information is a reaction information registration processing request, the reaction information registration unit 151 is activated (step S604 in FIG. 9). If the request information is a product information registration process request, the product information registration unit 152
Is started (step S605 in FIG. 9). If the request is for a support material information registration process, the support material information registration unit 15
3 is started (step S606 in FIG. 9).

First, the processing when a reaction information registration processing request is received will be described with reference to FIG. When activated, the reaction information registration unit 151 prompts the sponsoring organization client 3 to select whether to register the reaction information for the support material or the response information for the donation (step S701 in FIG. 10). Next, the type of the registration information transmitted from the sponsoring organization client 3 is determined (step S702 in FIG. 10). The case where the type of the registration information is for the support supplies will be described. If the type of the registration information input from the sponsoring organization client 3 is for the support supplies, the input of the purchase ID of the support supplies is accepted (step S703 in FIG. 10). The purchase ID is a unique ID for each purchased product, and is transmitted to the sponsoring organization by the operation of the payment processing unit 144.

Next, the storage destination of the reaction information is determined in the reaction information database 17 based on the purchase ID (step S704 in FIG. 10). Subsequently, the support organization client 3 is urged to input the reaction information via the WWW server 11 (step S705 in FIG. 10). Here, the input reaction information is a video file, a text file, a sound file, or the like created by the rescue applicant. Next, the input reaction information is converted into a format that can be stored in the reaction information database 17 (step S70 in FIG. 10).
6). Next, an area for registering information registration is secured (step S707 in FIG. 10). As the area to be reserved, an area capable of storing all of the input reaction information may be calculated, or an area previously set for the reaction information may be reserved. The reaction information corresponding to the field in the area secured in this way is stored (Step S in FIG. 10).
708).

Next, a case where the type of the registered information is for a donation act will be described. The type of the registration information is determined (step S702 in FIG. 10), and if the type of the registration information input from the sponsoring organization client 3 is for donation, the information indicates the date and time when the volunteer applicant donated. The input of the date and time information is received (step S709 in FIG. 10). Next, purchase ID
Is determined in the reaction information database 17 (step S710 in FIG. 10). Subsequently, the sponsoring organization client 3 via the WWW server 11
Prompts the user to input reaction information (step S7 in FIG. 10).
11). Next, the input reaction information is converted into a format that can be stored in the reaction information database 17 (step S712 in FIG. 10). Next, an area for registering information registration is secured (step S71 in FIG. 10).
3). The response information corresponding to the field in the secured area is stored (step S714 in FIG. 10).

In the processing of steps S602 and S603 (FIG. 9) described above, the processing when a product information registration processing request is received will be described with reference to FIG. When activated, the product information registration unit 152 gives the sponsoring organization client 3
The user is prompted to select either new registration of product information or editing of product information (step S801 in FIG. 11), and identifies the received request information (step S802 in FIG. 11). If editing product information, support organization ID
Is read from the product information database 18 as the key information (step S803 in FIG. 11), and the sponsoring organization client 3 is prompted to edit the product information via the WWW server 11 (step S804 in FIG. 11). ). Subsequently, the edited product information is stored in a storage source in the product information database 18 (Step S805 in FIG. 11).

If the request information is new registration of product information,
The sponsoring organization client 3 is urged to input product information via the WWW server 11 (step S80 in FIG. 11).
6). Here, the input product information always includes at least the content and price of the product as described above. Next, a unique product ID is issued to each product (step S8 in FIG. 11).
07), and converts the acquired product information into a storage format in the product information database 18 (step S808 in FIG. 11). Subsequently, an area for registering such information is secured (step S809 in FIG. 11).
As this area, an area capable of storing all the input product information may be calculated, or an area previously set for the product information may be secured. The corresponding product information is stored in the field in the area thus secured in association with the issued product ID (step S81 in FIG. 11).
0).

In the above-described steps S602 and S603 (FIG. 9), processing when a support material information registration processing request is received will be described with reference to FIG. When activated, the support material information registration unit 153 prompts the sponsoring organization client 3 to select either new registration of support material information or editing of support material information (step S901 in FIG. 12). Next, the request information transmitted from the sponsoring organization client is determined (step S9 in FIG. 12).
02). If the request information is the editing of the support material information, the support material information matching the sponsor organization ID is read from the support material information database 19 using the sponsor organization ID as key information (step S903 in FIG. 12), and the request is sent via the WWW server 11. Prompts the sponsoring organization client 3 to edit the support supplies information (step S904 in FIG. 12). Subsequently, the edited support material information is stored in a storage source in the support material information database 19 (step S905 in FIG. 12).

If the request information is a new registration of the support material information, the sponsoring organization client 3 via the WWW server 11
Prompts the user to input support supplies information (step S906 in FIG. 12). Here, as described above, the input support material information always includes at least the content and price of the support material.
Next, a unique product ID is issued to each support material (step S907 in FIG. 12), and the obtained support material information is converted into a storage format in the support material information database 19 (step S908 in FIG. 12). Subsequently, an area for registering such information is secured (step S909 in FIG. 12). This area may be calculated as an area capable of storing all input supplies information, or an area set in advance for the supplies information may be reserved. The support material information corresponding to the field in the area secured in this way is stored (step S910 in FIG. 12).

The description returns to FIG. After performing each process in the information registration unit 15, the response unit 11 converts the result into data to be displayed on the sponsoring organization client 3 (step S108 in FIG. 2). Next, the data is transmitted to the sponsoring organization client 3 (step S109 in FIG. 2) and displayed on an output device such as a display (step S110 in FIG. 2). It is confirmed whether there is a termination processing request from the sponsoring organization client 3 (step S in FIG. 2).
111). If there is no end processing request, each unit executes the processing after receiving the request information. If there is an end processing request, end processing is performed.

Each database in FIG. 1 includes a non-volatile memory such as a hard disk drive, a magneto-optical disk drive, a flash memory, a read-only storage medium such as a CD-ROM, and a random access memory (RAM).
ry) or a combination thereof. Further, each of the above-described units may be realized by dedicated hardware, and each of the units includes a memory and a CPU (Central Processing Unit), and a program for realizing the function of each unit is loaded into the memory. Then, the function may be realized by executing the function.

Further, a program for realizing a part or all of the functions of each unit in FIG. 1 is recorded on a computer-readable recording medium, and the program recorded on this recording medium is read by a computer system and executed. By doing so, the function may be realized.
Here, the “computer system” is an OS
And hardware such as peripheral devices. Also,
The "computer system" includes a homepage providing environment (or display environment) if a WWW system is used.

The “computer-readable recording medium” includes a flexible disk, a magneto-optical disk,
It refers to a portable medium such as a ROM or a CD-ROM, or a storage device such as a hard disk built in a computer system. Furthermore, "computer readable recording medium"
A program that dynamically stores programs for a short period of time, such as a communication line for transmitting a program via a network such as the Internet or a communication line such as a telephone line. Such as a volatile memory in a computer system that holds a program for a certain period of time. Further, the program may be for realizing a part of the functions described above, or may be for realizing the functions described above in combination with a program already recorded in the computer system. Although the present invention has been described based on the embodiments, the present invention is not limited to the above embodiments, and it goes without saying that various changes can be made without departing from the scope of the present invention.

[0068]

As described above, according to the volunteer activity support apparatus of the present invention, the following effects can be obtained. A volunteer applicant's device and a sponsoring organization's device calling on the rescuer to provide what they need,
In a volunteer activity support device connected to the terminal of the volunteer applicant and the terminal of the sponsoring organization via a communication network, information on the volunteer activity performed by the volunteer applicant transmitted from the terminal of the volunteer applicant A storage unit for storing certain volunteer execution information, reaction information transmitted from a terminal of the sponsoring organization in response to the volunteer execution information, the reaction information being information on a reaction from a rescue applicant who received the volunteer action; A response information generating unit that converts the information into a format that can be displayed on the terminal of the volunteer applicant; and a corresponding unit that transmits information in a format that can be displayed on the volunteer applicant to the terminal of the volunteer applicant. .

Thus, in the volunteer activity support realized on the network, the response of the rescue applicant to the action performed by the volunteer applicant including both the support material provider and the fund-raising wish is sufficiently reflected on the volunteer applicant. Is realized, and it becomes possible for volunteer applicants to realize that they have contributed to relief applicants. In addition, it is possible to make a donation to a volunteer applicant when purchasing a product, and to easily purchase support supplies.

[Brief description of the drawings]

FIG. 1 is a system configuration diagram of a volunteer support system according to an embodiment of the present invention.

FIG. 2 is a diagram for explaining an actual processing flow performed by a response unit 12 in the embodiment.

FIG. 3 is a diagram for explaining an actual processing flow performed by an ID registration unit 16 in the present embodiment.

FIG. 4 is a diagram for explaining an actual processing flow performed by an activity support unit 14 in the present embodiment.

FIG. 5 illustrates a reaction information generation unit 141 according to the present embodiment.
FIG. 4 is a diagram for explaining an actual processing flow performed in FIG.

FIG. 6 is a diagram illustrating a product information generation unit 142 according to the embodiment.
FIG. 4 is a diagram for explaining an actual processing flow performed in FIG.

FIG. 7 shows a support material information generation unit 1 in the present embodiment.
It is a figure for explaining the actual processing flow performed in 43.

FIG. 8 is a diagram for explaining an actual processing flow performed by a settlement processing unit 144 in the present embodiment.

FIG. 9 is a diagram illustrating an actual processing flow performed by the information registration unit 15 in the present embodiment.

FIG. 10 shows a reaction information registration unit 15 in the present embodiment.
FIG. 2 is a diagram for explaining an actual processing flow performed in Step 1;

FIG. 11 shows a product information registration unit 15 in the present embodiment.
FIG. 3 is a diagram for explaining an actual processing flow performed in Step 2;

FIG. 12 is a diagram illustrating an actual processing flow performed by a support material information registration unit 153 in the present embodiment.

FIG. 13 is a diagram illustrating an example of a database structure of the volunteer activity support device 1 in the present embodiment.

FIG. 14 is a diagram illustrating an example of a database structure of the volunteer activity support device 1 in the present embodiment.

FIG. 15 is a diagram illustrating an example of an output screen of the volunteer activity support system in the present embodiment.

FIG. 16 is a diagram illustrating an example of an output screen of the volunteer activity support system in the present embodiment.

[Explanation of symbols]

1: Volunteer activity support device, 2: volunteer volunteer client, 3: sponsoring organization client, 4: volunteer activity support client, 5: payment processing organization, 11:
WWW server, 12: correspondence unit, 13: ID database, 14: activity support unit, 15: information registration unit, 16: ID
Registration unit, 17: reaction information registration unit, 18: product information registration unit, 19: support material information registration unit, 141: reaction information generation unit, 142: product information registration unit, 143: support material information registration unit, 144: settlement Processing unit, 151: reaction information registration unit,
152: Product information registration section, 153: Assistance supplies information registration section

 ──────────────────────────────────────────────────続 き Continuing on the front page (72) Inventor Akihiro Kanazawa 2-3-1 Otemachi, Chiyoda-ku, Tokyo Inside Nippon Telegraph and Telephone Corporation (72) Inventor Tomohiko Arikawa 2-3-3, Otemachi, Chiyoda-ku, Tokyo No. 1 Nippon Telegraph and Telephone Corporation

Claims (6)

[Claims] 1. A terminal of a volunteer applicant, a terminal of a sponsoring organization calling for providing necessary items to a rescue applicant, and a terminal of the volunteer applicant and a terminal of the sponsoring organization connected via a communication network. In the volunteer support system including the volunteer activity support device, the terminal of the sponsoring organization transmits, to the volunteer activity support device, volunteer information that is information on a volunteer activity that the volunteer applicant wants to perform. The terminal of the volunteer applicant transmits a volunteer information browsing request, which is a request for browsing the volunteer information for performing a volunteer action, to the volunteer activity support device, and the volunteer activity support device transmits a request from the terminal of the sponsoring organization. Record volunteer information to be sent In response to a request for browsing volunteer information transmitted from the terminal of the volunteer applicant, the stored volunteer information is transmitted, and the volunteer action performed by the volunteer applicant transmitted from the terminal of the volunteer applicant Receiving volunteer implementation information that is information about, and sending from the terminal of the sponsoring organization, response information that is information about the response of the rescue applicant to the volunteer action performed by the volunteer applicant, A volunteer activity support system characterized by presenting based on a request transmitted from a terminal. 2. A terminal of a volunteer applicant, a terminal of a sponsoring organization calling for providing necessary items to a rescue applicant, and a terminal of the volunteer applicant and the terminal of the sponsoring organization connected via a communication network. In the volunteer activity support device, the volunteer implementation information transmitted from the volunteer applicant's terminal and related to the volunteer activity performed by the volunteer applicant and the volunteer implementation information are transmitted from the terminal of the sponsoring organization to the volunteer implementation information. A storage unit that stores reaction information that is information relating to a response from a rescue applicant who has received the volunteer action, a response information generation unit that converts the response information into a format that can be displayed on a terminal of the volunteer applicant, Information in a format that can be displayed to volunteer applicants And a corresponding unit for transmitting to a terminal of a volunteer. 3. The storage unit further stores volunteer information transmitted from a terminal of the sponsoring organization, the volunteer information being information on a volunteer activity that the volunteer applicant wants to carry out. The volunteer activity support device according to claim 2, further comprising: an information generation unit that converts the information into a format that can be displayed on a terminal of the applicant. 4. The volunteer activity support device according to claim 3, wherein the volunteer activity desired by the volunteer applicant is an activity including a donation activity and a provision of support supplies. 5. A volunteer activity support program for a volunteer activity support device connected via a communication network, a terminal of a volunteer applicant, a terminal of a sponsoring organization calling for providing necessary items to a rescue applicant. The volunteer storage information transmitted from the terminal of the volunteer applicant and information on the volunteer activity performed by the volunteer applicant, and the volunteer transmitted to the volunteer execution information from the terminal of the sponsoring organization. Storing response information that is information relating to a response from the rescue applicant who received the act; converting the response information into a format that can be displayed on the terminal of the volunteer applicant; and a format that can be displayed to the volunteer applicant Information of the volunteer Volunteer support program a computer-readable recording medium for executing the steps of transmitting to the terminal, to the computer. 6. A volunteer activity support program for a volunteer activity support device connected via a communication network, comprising: a terminal of a volunteer applicant; a terminal of a sponsoring organization calling for providing necessary items to the relief applicant; Volunteer implementation information transmitted from the volunteer applicant's terminal and related to the volunteer activity performed by the volunteer applicant, and rescue receiving the volunteer activity transmitted from the sponsoring organization's terminal to the volunteer implementation information. Storing reaction information that is information relating to a response from the applicant; converting the response information into a format that can be displayed on the terminal of the volunteer applicant; and information in a format that can be displayed to the volunteer applicant. Send to the volunteer applicant's terminal Volunteer support program to be executed by Tsu and up, to the computer.