JP2002352091A - System, method and program for selling article and recording medium for recording program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To realize an article selling system by which a sale processing concerning a customized article is performed via a communication line and sales windows are integrated for users who purchase the customized article. SOLUTION: The system is characterized by providing an article sale processor which performs an article sale processing as follows. Customized vehicle information which indicate the contents of the customized article (a customized vehicle) is received via the communication line from a trader (an automobile selling company 3 or an automobile product maker 4) concerning the customized vehicle and presented to a purchaser 2 via the communication line. Ordering the customized vehicle and the delivery of the vehicle are indicated via the communication line based on purchase application contents which are received from the purchaser 2 via the communication line.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an article sales system and, more particularly, to an article sales system suitable for use in customizing and selling articles, a method thereof, an article sales program, and recording of the program. Related to a recorded medium.

[0002]

2. Description of the Related Art Conventionally, in car buyers,
You may want to customize a purchased car to a specially-designed car that suits your tastes. For example, there are cases where it is desired to mount tires or wheels different from the standard equipment, or to mount an air spoiler or rear wing that is not included in the standard equipment. Alternatively, there may be a case where a car audio system or a car navigation system which is not included in the standard equipment is provided, or a seat is desired to be changed to one suitable for one's body.

[0003] In order to perform such customization, a purchaser selects an article to be used for customization from among automobile articles handled by an automobile dealer at the time of purchase, and requests delivery of the customized automobile. In addition, if none of the car accessories handled by the car dealer matches the preference, the purchaser makes arrangements for customization after delivery.

[0004]

However, as described above, in the conventional customization, if there is no car accessory handled by a car dealer that suits the taste, the purchaser will be asked to purchase the car after delivery. There is a problem that it is necessary to arrange customization again. This is bothersome and troublesome for the buyer.

[0005] Further, there is a problem that it is difficult for an automobile dealer to handle a wide variety of automobile supplies in order to meet customization requests of all customers. In addition, in the case of a manufacturer of automotive supplies, even if a product that is compatible with a certain vehicle is manufactured, the seller of the vehicle may not be able to handle the product, which may cause a problem that sales expansion of the product does not remain. .

[0006] For this reason, it is possible to perform sales processing for a customized car (customized car) via a communication line, and to provide a single sales window for users who purchase the customized car. In addition, there is a demand for an automobile sales system that enables a dealer (automobile dealer, automobile supplier, or the like) relating to a customized vehicle to enter the sales.

The present invention has been made in view of such circumstances, and an object of the present invention is to perform sales processing of a customized article (customized article) via a communication line and purchase the customized article. It is an object of the present invention to provide an article sales system capable of unifying a sales window for a person and a method thereof. Another object of the present invention is to provide an article sales program for realizing the article sales system using a computer, and a recording medium on which the program is recorded.

[0008] Another object of the present invention is to provide an article sales system and a method thereof that enable a seller of customized articles to enter into sales of customized articles. Another object of the present invention is to provide an article sales program for realizing the article sales system using a computer, and a recording medium on which the program is recorded.

[0009]

In order to solve the above-mentioned problems, the invention according to claim 1 is an article sales service for selling a customized article composed of an article to be sold and an article relating to the article. A system, which receives customized article information indicating the content of the customized article from a trader related to the customized article via a communication line, and presents the customized article information to a user via the communication line,
Also, based on the purchase application content received from the user via the communication line, an article which performs an article sales process for instructing the trader via the communication line to order the customized article and to deliver the customized article via the communication line. It is characterized by having a sales processing device.

According to a second aspect of the present invention, in the first aspect of the present invention, the customized article information relates to the customized article proposed in advance by the trader. It is characterized in that a process of publishing customized article information via a communication line is performed.

According to a third aspect of the present invention, in the first aspect of the present invention, the article sales processing device receives the customization request received from the user via a communication line and sends the customized request content to the trader via the communication line. And a process of requesting a proposal for the customized article is performed, and the customized article information is information based on the request.

According to a fourth aspect of the present invention, in the invention according to any one of the first to third aspects, the article sales processing device communicates a purchase price for the customized article from the user. It is characterized by performing a process of receiving by electronic settlement via a line, and paying the price for the order or the delivery to the trader by electronic settlement via a communication line.

According to a fifth aspect of the present invention, in the invention according to any one of the first to fourth aspects, the article is an automobile, and the customized article is the automobile and an automobile related to the automobile. A customizing vehicle comprising: a product; and the article sales processing device includes storage means for storing information of a car dealer handling the car and information of a manufacturer of the car article. Based on the contents of the storage means, a process of selecting a trader who instructs delivery of the customized vehicle is performed.

According to a sixth aspect of the present invention, there is provided an article sales method in an article sales system for selling a customized article composed of an article to be sold and an article related to the article, wherein Receiving the customized article information indicating the contents of the customized article from the user via the communication line, presenting the customized article information to the user via the communication line, and purchasing from the user via the communication line The method includes a step of receiving an application content, and a step of instructing, via the communication line, the trader to place an order for the customized article and to deliver the customized article based on the purchase application content.

According to a seventh aspect of the present invention, in the invention according to the sixth aspect, in the information receiving step, the customized article information on the customized article proposed in advance by the trader is received, and the article selling method is And releasing the customized goods information via a communication line.

According to an eighth aspect of the present invention, in the invention of the sixth aspect, the article selling method includes a step of receiving a customization request from the user via a communication line, and communicating the customization request. A step of disclosing the customized article via the line and requesting a proposal of the customized article, and receiving the customized article information based on the request in the information receiving step.

According to a ninth aspect of the present invention, in the invention according to any one of the sixth to eighth aspects, the article selling method includes a step of transmitting a purchase price for the customized article from the user through a communication line. The method further includes a step of receiving the order or delivery of the goods to the trader by electronic payment via a communication line.

According to a tenth aspect of the present invention, in the invention according to any one of the sixth to ninth aspects, the article is an automobile, and the customized article is the automobile and an automobile related to the automobile. A customized car comprising goods and the article selling method, a step of recording information of a car dealer handling the car and information of a manufacturer of the car supplies, based on the purchase application, Selecting a dealer who instructs the delivery of the customized vehicle from the recorded contents.

According to an eleventh aspect of the present invention, there is provided an article sales program for performing an article sales process in an article sales system for selling a customized article composed of an article to be sold and articles related to the article. An information receiving process for receiving, via a communication line, customized item information indicating the content of the customized item from a trader relating to the customized item, a process of presenting the customized item information to a user via the communication line, A process of receiving the purchase application content from the customer via the communication line, and a process of instructing, via the communication line, the trader to place an order for the customized item and deliver the customized item based on the purchase application content. It is characterized by being executed by a computer.

According to a twelfth aspect of the present invention, in the invention of the eleventh aspect, in the information receiving process, the customized article information on the customized article proposed in advance by the trader is received, and the article sales program executes And causing the computer to further execute a process of disclosing the customized article information via a communication line.

According to a thirteenth aspect of the present invention, in the invention of the eleventh aspect, the article sales program receives a customization request from the user via a communication line, and communicates the customization request. A process of disclosing to the trader via a line and requesting a proposal of the customized article is further executed by a computer, and the information receiving process receives the customized article information based on the request.

According to a fourteenth aspect of the present invention, in the invention according to any one of the eleventh to thirteenth aspects, the article sales program transmits a purchase price for the customized article from the user through a communication line. And making the computer execute a process of receiving by electronic settlement via the communication line the electronic money via the communication line.

According to a fifteenth aspect of the present invention, in the invention according to any one of the eleventh to fourteenth aspects, the article is an automobile, and the customized article is the automobile and an automobile related to the automobile. A customized car composed of articles and the article sales program,
A process of recording information of a car dealer handling the car and information of a manufacturer of the car supplies, and selecting a trader who instructs delivery of the customized car from the recorded contents based on the purchase application contents. And causing the computer to further execute the processing.

According to a sixteenth aspect of the present invention, there is provided a computer-readable recording medium recording the article sales program according to any one of the eleventh to fifteenth aspects.

With these article sales programs, the article sales processing device in the above-mentioned article sales system can be realized using a computer.

[0026]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram showing a configuration of an article sales system according to the first embodiment of the present invention. The goods sales system according to the first embodiment includes:
This is a system for selling a special specification car (hereinafter, referred to as a customized car). Also, the specifications of the customized vehicle are proposed in advance by a person different from the purchaser.

In FIG. 1, reference numeral 1 denotes an intermediary for implementing a car sales service according to the present embodiment. Reference numeral 2 denotes a purchaser who purchases a car by electronic commerce, and is a user of the car sales service provided by the broker 1. Reference numeral 3 denotes a car dealer who sells cars by electronic commerce, and is a user of the car sales service provided by the broker 1. Code 4
Is a manufacturer of automotive supplies, and manufactures and sells automotive supplies suitable for vehicles handled by the automobile dealer 3. The automobile article maker 4 is also a user of the automobile sales service provided by the intermediary company 1.

Reference numeral 5 denotes a communication network for providing a communication line through which data can be transmitted. The communication network 5 includes a wired telephone line network, a wireless telephone line network, a dedicated line network, and a computer network called the Internet. Is available.

In order to provide a car sales service, the broker 1 has a WWW (World Wide Web) server function for providing a car sales service homepage.
A W / AP (application) server, a mail server 12 for sending and receiving e-mail, a database 13 for storing information related to car sales, and a router 14 for connecting the WWW / AP server 11 or the mail server 12 to a communication line. An article sales processing device 10 comprising: The router 14 allows the WWW AP server 11 and the mail server 12 to be connected to the communication network 5.

The database 13 records information on car sales. The information on car sales includes information on customized cars to be sold (customized car information), car dealer information, and car accessories. Includes manufacturer information. Customized car information is car specifications,
It is information that the purchaser 2 refers to when deciding a purchased car, such as an estimated price and a breakdown of the price, appearance, introspection,
These pieces of information are recorded in the database 13 for each customized vehicle.

The specifications of the car include a specification irrelevant to customization and a specification changed by customization (customization specification). The breakdown of the price includes the price of the car body, the price of each automobile article used for the customization specification, the labor cost for customization, and the like. The customized car information is created by the car dealer 3 or the car maker 4 and provided to the broker 1.

The customized car information may be text information, image information or audio information. For example, image information (moving image or still image) is used as information indicating the appearance or introspection (in a room, in an engine room, in a trunk, etc.). The car dealer 3 or the car maker 4 includes, in the customized car information, an image of the appearance or the inside after the car supplies for customization are attached to the car to be sold. Further, as the voice information, the engine sound and the exhaust sound after the customization, the sound when the door is closed, and the like may be included in the customized vehicle information according to the content of the customization.

The car dealer information refers to a car dealer matching the purchase application contents of the purchaser 2, such as the name and contact information of the car dealer 3, the transfer destination of the price, the type of car handled, and the sales target area. This information is referred to when performing the operation, and is recorded in the database 13 for each car dealer.

[0034] The automobile supply maker information includes the name and contact information of the automobile supply maker 4, the destination of the payment, the type of the automobile supply, the product name or model, the price, the model of the vehicle, and the like. And information that can specify the ordering party. These pieces of information are recorded in the database 13 for each automobile supplier.

Also, the WWW / AP server 1 of the broker 1
1 performs an article sales process for publishing and selling customized car information received from an automobile dealer 3 or an automobile supplier 4 on an automobile sales service website. The WWW / AP server 11 provides a homepage for purchasers and a homepage for sellers (automobile dealers 3 or auto supply manufacturers 4) as auto sales service home pages. The buyer's homepage has
Includes a specific purchaser-only homepage that can be accessed only by the purchaser who made the use application. In addition, the homepage for sellers includes a specific seller-only homepage that can be accessed only by the car dealer 3 or the car maker 4 that has applied for the use of the car sales service.

The WWW AP server 11 has a security function for this specific purchaser-limited homepage. With this security function, information can be concealed from a third party other than the buyer 2 to whom access is permitted. Similarly, it also has a security function for the specific seller-limited homepage, and can conceal information from third parties other than the seller who is permitted to access. WW
The W / AP server 11 implements these security functions by an encryption authentication method.

Further, the WWW / AP server 11 performs payment of electronic money for the sale of the customized article. As this electronic settlement, for example, credit card debit or online transfer between accounts can be used. The WWW / AP server 11 performs these electronic settlement processes with a financial institution via a communication line.

The purchaser 2 has a terminal 21 connectable to the communication network 5. This terminal 21 can access the WWW / AP server 11 of the broker 1 via the communication network 5. The terminal 21 has a WWW browser function (WWW search / circulation function). Terminal 2
1 is the WW of the intermediary 1 by this WWW browser function.
The user can access the W.AP server 11 to display the screen of the homepage for the automobile sales service on his / her own display screen, or exchange data via the homepage.

Thus, the purchaser 2 can use the car sales service via the communication line. The terminal 21 has an e-mail transmission / reception function. In addition,
The terminal 21 includes a personal computer, a mobile phone, and PHS (registered trademark) (Personal Handy-phone System).
m) Terminals, personal digital assistants, etc. are available. When the portable information terminal is used as the terminal 21, the portable information terminal may be connected to the communication network 5 via a communication line such as a wired telephone line or a wireless telephone line.

The car dealer 3 has a computer 31 for selling cars by electronic commerce, and a router 32 for connecting the computer 31 to a communication line.
The router 32 allows the computer 31 to be connected to the communication network 5. In addition, automobile supplier maker 4
Comprises a computer 41 for selling automotive supplies by electronic commerce, and a router 42 for connecting the computer 41 to a communication line. The router 42 allows the computer 41 to be connected to the communication network 5. The computers 31 and 41 are connected to the communication network 5
WWW AP server 1 of broker 1 via
1 can be accessed.

Each of the computers 31 and 41 has a WWW browser function (WWW search / circulation function).
The user can access the W / AP server 11 to display the homepage for the automobile sales service on each display screen, or exchange data via the homepage. Thereby, the car dealer 3 and the car maker 4 can use the car sales service via the communication line. The computer 3
Reference numerals 1 and 41 also have an e-mail transmission / reception function.

The servers 11 and 12 and the computers 31 and 41 each include an input device, a display device, and the like. Here, the input device refers to an input device such as a keyboard and a mouse. The display device refers to a CRT (Cathode Ray Tube), a liquid crystal display device, or the like. An output device can be connected to the servers 11 and 12 and the computers 31 and 41 as peripheral devices. The output device refers to a printing device or a writing device for a recording medium (such as a flexible disk).

Next, with reference to FIG. 2, an operation when the purchaser 2 purchases a car in the article sales system shown in FIG. 1 will be described. FIG. 2 is a sequence diagram showing a flow of an article sales process in the article sales system shown in FIG. In the following description, the terminal 21, the servers 11 and 12, and the computers 31 and 41 are respectively connected to the communication network 5. Unless otherwise specified, data and the like are transmitted and received via the communication network 5. Shall be.

First, the car dealer 3 and the car maker 4 apply to the broker 1 to use the car sales service. At the time of this application, the car dealer 3 and the car maker 4 notify the broker 1 of the respective information (car dealer information or car maker information).

The intermediary company 1 performs the processing related to the acceptance of the application by using a user application menu on a homepage for a seller among the homepages for the automobile sales service of the WWW / AP server 11. The WWW / AP server 11 records in the database 13 the car dealer information or the car article maker information received at the time of accepting the application.
The broker 1 may accept the application by mail or the like, and the received information may be recorded in the database 13 by the operator using the input device. In addition, automobile supplier maker 4
Informs the car dealer 3 of the information on the car accessories suitable for the type of vehicle handled in advance. Buyer 2
Also, the application of the automobile sales service is applied to the intermediary company 1 in advance.

First, the car dealer 3 or the car accessory maker 4 creates customized car information relating to the customized car to be sold. Next, the computer 31 or 41 selects a customized car registration menu on the specific seller-limited homepage of the broker 1 and inputs customized car information according to the contents of the menu, thereby providing the customized car information to the WWW / AP server 11. And register it. Next, the WWW / AP server 11
Stores the received customized vehicle information in the database 13
The customized car information is recorded on a homepage for buyers of a car sales service, and the customized car information is presented to the buyer 2 (step S1 in FIG. 2).

Next, the purchaser 2 accesses the homepage for the purchaser of the broker 1 by using the terminal 21, selects the customized car display menu, and acquires customized car information from this menu. After deciding a car to be purchased based on the customization information, the buyer 2 selects a quote request menu on the specific purchaser-limited homepage using the terminal 21 and requests a quote for the desired car from this menu. Here, the number of customized vehicles to be estimated may be singular or plural (Step S2 in FIG. 2).

Upon receiving the request for quote, WWW / AP
The server 11 reads out the estimated price included in the customized vehicle information of the customized vehicle to be estimated from the database 13 and creates an estimate. Here, WWW · A
The P server 11 may also read the details of the price from the database 13 and describe the details of the price in the estimate in addition to the estimated price of the customized vehicle.
Next, the WWW / AP server 11 displays the created quote on the specific purchaser-limited homepage of the purchaser 2 and presents the quote to the purchaser 2 (step S in FIG. 2).
3).

If the e-mail address of the presentation destination is notified at the time of receiving the estimation request, the WWW / AP server 11 also performs the estimation presentation by e-mail via the mail server 12. In this case, the created quote is attached to an e-mail and transmitted.

Next, the purchaser 2 determines the purchase car based on the presented quote, selects the purchase application menu on the specific purchaser-limited homepage with the terminal 21, and applies for purchase of the customized car from this menu. At the time of this application, the purchaser 2 inputs the type of the customized vehicle, the delivery destination of the purchased vehicle, and his / her own contact information such as an e-mail address according to the purchase application menu, and thereby purchases the WWW / AP server 11. Notify the application details. Further, the purchaser 2 pays the purchase price using the price payment menu on the specific purchaser-only homepage. here,
The WWW / AP server 11 performs processing related to payment of the purchase price by electronic payment, and receives the payment (step S4 in FIG. 2).

Next, after confirming the receipt of the purchase price, the WWW / AP server 11 refers to the car dealer information in the database 13 and selects the car dealer 3 from the model of the customized car for which the purchase has been applied and its delivery destination. . After this selection, the WWW / AP server 11 instructs the selected automobile dealer 3 on the construction and delivery of the customized vehicle for which purchase has been applied. The WWW / AP server 11 performs this instruction by posting a request form on a specific seller-specific homepage of the car dealer 3. Further, the request is attached to the electronic mail and transmitted to the computer 31.

The WWW / AP server 11 pays the designated car dealer 3 for the construction and delivery of the customized car by electronic payment. Here, the WWW / AP server 11 refers to the price breakdown of the customized vehicle information in the database 13 and subtracts the price of the automobile supplies and the commission received by the intermediary agent 1 from the price received from the purchaser to obtain the price of the customized vehicle. The cost related to the construction and delivery is set (step S5 in FIG. 2).

Next, the WWW / AP server 11 places an order for automotive supplies used for the customized vehicle.
Here, the WWW / AP server 11 stores the database 13
With reference to the automotive supply manufacturer information of the above, the car supplier 3 of the delivery destination is notified to the automotive supply manufacturer 4 of each automotive supply and an order is placed. The WWW / AP server 11 makes this order by posting an order form on the homepage limited to a specific seller of the automobile article maker 4. Further, the purchase order is attached to the electronic mail and transmitted to the computer 41.

Further, the WWW / AP server 11 pays the price of the automobile supplies to the ordered automobile supplies maker 4 by electronic settlement. Here, the WWW / AP server 11 refers to the price breakdown of the customized vehicle information in the database 13 and determines the price of the auto article and the broker 1
Is the amount to be paid to the automobile supply maker 4 after subtracting the commission received by the manufacturer. (Step S6 in FIG. 2).

Next, the automobile article maker 4 delivers the automobile article to the delivery destination automobile dealer 3 in accordance with the received order sheet (step S7 in FIG. 2). After the completion of the delivery, the automobile supplier maker 4
The user selects the progress report menu on the specific seller-limited homepage, inputs delivery completion in accordance with this menu, and reports the progress to the WWW / AP server 11. Further, the WWW / AP server 11 posts the content of the reported progress on the specific purchaser-only homepage of the purchaser 2 and sends an e-mail describing the content of the progress to the purchaser 2. Send (Step S in FIG. 2)
8).

Next, when the automobile supplies are delivered from the automobile supplies manufacturer 4, the automobile dealer 3 performs customization work. After the completion of this construction, the car dealer 3
The computer 31 selects the progress report menu of the specific seller-limited homepage, and inputs the completion of the construction according to this menu.
Report on the progress in 1. Further, the WWW / AP server 11 transmits the contents of the reported progress to the purchaser 2.
Is posted on the specific purchaser-limited homepage, and an e-mail describing the details of the progress is transmitted to the purchaser 2 (step S9 in FIG. 2).

Next, the automobile dealer 3 carries out a procedure for delivering a customized vehicle for which customization work has been completed. After this procedure is completed, the car dealer 3 delivers the customized car to the buyer 2 at the delivery destination (step S10 in FIG. 2). After this delivery, the car dealer 3
The computer 31 notifies the WWW / AP server 11 of the completion of the car delivery via the progress report menu of the specific seller-limited homepage, and reports the progress (step S11 in FIG. 2).

Next, with reference to FIG. 3, description will be given of an operation when a purchaser purchases a car in the article sales system according to the second embodiment of the present invention. FIG. 3 is a sequence diagram illustrating a flow of the article sales processing according to the second embodiment. The article sales system according to the second embodiment has the same configuration as the system of FIG. However,
The specification of the customized car is presented by the purchaser himself. Less than,
Parts corresponding to the respective parts in FIG. 1 will be described with the same reference numerals.

First, the purchaser 2 presents the request to the intermediary company 1 how he wants to customize the car he wants to purchase. Here, the buyer 2 uses the terminal 21 to
Select the customization request acceptance menu of the specific purchaser-limited homepage of the broker 1 and input the customization request content in accordance with the menu contents, whereby the WWW
Notify the AP server 11 of the contents of the customization request (step S21 in FIG. 3).

Next, the WWW / AP server 11 of the intermediary company 1 posts the received customization request contents on all the car dealerships 3 and the specific seller-specific homepages of the automobile supply maker 4, and discloses the customization request contents. And request a proposal for the customized vehicle. Also,
The customizing request is notified to all the automobile dealers 3 and the automobile maker 4 who have applied for use by e-mail, and the proposal of the customized car is requested (step S22 in FIG. 3).

Next, the car dealer 3 or the car maker 4 creates customized car information based on the disclosed customization request contents. Next, FIG.
Similarly to the step S1, the car dealer 3 or the car accessory maker 4 provides the customized car information to the WWW / AP server 11 by using the computer 31 or 41 and registers it. Next, WWW AP server 1
1 is the database of the received customized car information
The customized vehicle information is recorded on the specific purchaser-limited homepage of the purchaser 2 who made the request, and the customized vehicle information is presented to the purchaser 2. When the purchaser 2 desires to release the information, the customized vehicle information is disclosed on a purchaser's homepage (step S1 in FIG. 3).

Further, the WWW / AP server 11 creates a quote based on the quoted price or the breakdown of the price included in the posted customized vehicle information, and stores the quote in the specific purchaser-only homepage of the buyer 2. It is displayed on the top and the quote is presented to the buyer 2 (step S in FIG. 3).
3).

Next, steps S4 to S11 in FIG.
In the same manner as described above, the processes from the purchase application to the delivery of the vehicle and the progress report thereof are performed, and the desired customized vehicle is delivered to the purchaser 2.

In the above-described embodiment, the broker 1 and the car dealer 2 may be the same dealer. In this case, the car dealer 2 is an implementer of the car selling service according to the present embodiment.

In the above-described embodiment, the car dealer 2 performs the customization work and delivers the car. However, the car supplier 4 may perform the customization work and deliver the customized car.

According to the above-described embodiment, a company (automobile dealer 3) related to a customized vehicle (customized article)
Alternatively, the customized vehicle information indicating the contents of the customized vehicle is received from the automobile supply maker 4) via the communication line, and the customized vehicle information is presented to the user (the purchaser 2) via the communication line. In addition, based on the purchase application content received from the user via the communication line, an order for the customized vehicle and delivery (delivery) of the customized vehicle are instructed to a company relating to the customized vehicle via the communication line.

As a result, it is possible to carry out the sales processing relating to the customized car via the communication line, and it is possible to obtain an effect that the sales window can be unified for the user who purchases the customized car. Further, since the customized vehicle information provided by the customized vehicle supplier is presented to the user, when the customized vehicle supplier proposes the customized vehicle to the user, the customized vehicle information may be provided. It is possible to easily realize the entry of the customized car into the sales of the customized car.

As a result, for example, it is possible to provide a customized car equipped with an automobile accessory not handled by an automobile dealer, and to reduce the burden of re-arranging customization after purchasing the car for the car buyer. Is possible. For car dealers,
While avoiding the burden of handling a wide variety of automotive supplies, it is now possible to respond to customer customization requests, and as a result, the product value of the models handled can be increased, and the effect of increasing sales volume can be expected. Can be
In addition, it becomes possible for an automobile maker to propose a customized vehicle incorporating the manufactured automobile supple- ment, thereby obtaining an effect of further promoting the sale of the article.

Further, in the first embodiment, the customized car information is related to the customized car proposed in advance by a company relating to the customized car, and the customized car information is disclosed through a communication line. As a result, an advantage can be obtained in which the opportunity to actively participate in sales related to the customized car can be given to the trader related to the customized car.

Further, in the second embodiment, the contents of the customization request received from the user via the communication line are disclosed to the company related to the customized vehicle via the communication line, and a request for the customized vehicle is requested. Since the customized vehicle information based on the request is received, it is possible to provide a user who wants to purchase a customized vehicle based on the content of each customized request.

Further, in the above-described embodiment, the purchase price for the customized vehicle is received from the user by electronic payment via the communication line, and the price for ordering or delivering the vehicle to the contractor for the customized vehicle is received. Since payment is made by electronic payment via the communication line, the number of steps for payment can be reduced, and the effect of efficiently performing the sales processing for the customized vehicle can be obtained.

In addition, information of a car dealer handling automobiles and information of a manufacturer of car accessories are recorded, and a supplier who instructs delivery of a customized car is selected from the recorded contents based on the contents of a purchase application. Then, a delivery instruction can be given to a company suitable for delivering the customized vehicle.
As a result, for example, it is possible to select a contractor closest to the delivery destination included in the purchase application content, and to reduce the transportation cost and transportation time required for delivery.

The above embodiment can be applied to other goods sales. For example, the present invention can be applied to the case of selling a customized house combining a house and furniture, electric appliances and the like provided in the house in the same manner as in the above embodiment.

Further, a program for realizing the function of the article sales processing apparatus in the first or second embodiment is recorded on a computer-readable recording medium, and the program recorded on this recording medium is stored in a computer system. The article sales processing may be performed by reading and executing. Here, the “computer system” includes an OS and hardware such as peripheral devices. The “computer system” also includes a homepage providing environment (or a display environment) if a WWW system is used. Also,
"Computer readable recording medium" means a flexible disk, a magneto-optical disk, a ROM, a CD-RO
A storage device such as a portable medium such as M or a hard disk built in a computer system.

Further, a “computer-readable recording medium” refers to a volatile memory (RAM) in a computer system serving as a server or a client when a program is transmitted through a network such as the Internet or a communication line such as a telephone line. ), A program that holds the program for a certain period of time is also included. Further, the above program may be transmitted from a computer system storing the program in a storage device or the like to another computer system via a transmission medium or by a transmission wave in the transmission medium. Here, the "transmission medium" for transmitting a program refers to a medium having a function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line. Further, the program may be for realizing a part of the functions described above. Furthermore, what can implement | achieve the function mentioned above in combination with the program already recorded on the computer system, and what is called a difference file (difference program) may be sufficient.

The embodiment of the present invention has been described in detail with reference to the drawings. However, the specific configuration is not limited to this embodiment, and a design change or the like may be made without departing from the gist of the present invention. included.

[0077]

As described above, according to the present invention,
The customized article information indicating the contents of the customized article is received from a trader relating to the customized article via a communication line, and the customized article information is presented to a user via the communication line. Further, based on the contents of the purchase application received from the user via the communication line, the ordering of the customized article and the delivery of the customized article are instructed to the company relating to the customized article via the communication line.

Thus, it becomes possible to perform the selling process on the customized article via the communication line. As a result, it is possible to obtain an effect that a sales window can be unified for a user who purchases a customized article. Also, since the customized article information provided by the customized article supplier is presented to the user, if the customized article supplier proposes the customized article to the user, the customized article information should be provided. It is possible to easily realize the entry of the trader of the customized article into the sale of the customized article.

Further, if the customized article information is related to a customized article proposed in advance by a supplier related to the customized article, and the customized article information is made public through a communication line, the customized article information can be disclosed to the dealer related to the customized article. The effect is obtained that an opportunity to actively participate in sales related to the customized article can be given.

Further, the contents of the customization request received from the user via the communication line are disclosed to the trader relating to the customized item via the communication line, and a request for a proposal of the customized item is made. Is received, it is possible to provide a user who wants to purchase a customized article based on the content of each customization request.

Further, a purchase price relating to the customized article is received from the user by electronic payment via a communication line, and a price relating to ordering or delivery to the trader relating to the customized article is electronically settled via the communication line. In this case, it is possible to reduce the number of man-hours required for payment, and it is possible to obtain the effect of efficiently performing the sales process relating to the customized article.

Further, one article to be sold is a car, and a customized article is a customized car composed of the car and a car article relating to the car. Information on a car dealer handling the car and a manufacturer of the car article are provided. Is recorded, and based on the contents of the purchase application, a supplier who instructs the delivery of the customized car is selected from the recorded contents, so that the delivery instruction can be given to a supplier suitable for the delivery of the customized car. . As a result, for example, it is possible to select a contractor closest to the delivery destination included in the purchase application content, and to reduce the transportation cost and transportation time required for delivery.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration of an article sales system according to a first embodiment of the present invention.

FIG. 2 is a sequence diagram showing a flow of an article sales process in the article sales system shown in FIG.

FIG. 3 is a sequence diagram showing a flow of an article sales process according to a second embodiment of the present invention.

[Explanation of symbols]

 REFERENCE SIGNS LIST 1 broker 2 purchaser 3 car dealer 4 car supplier 5 communication network 10 goods sales processor 11 WWW / AP server 12 mail server 13 database 14, 32, 42 router 21 terminal 31, 41 computer

Claims (16)

[Claims] 1. An article sales system for selling a customized article composed of an article to be sold and an article relating to the article, wherein customized article information indicating the contents of the customized article from a trader related to the customized article. Via the communication line, presenting the customized article information to the user via the communication line, and, based on the purchase application received from the user via the communication line, ordering the customized article. An article sales system, comprising: an article sales processing device that performs an article sales process for instructing the trader via a communication line with delivery of the customized article. 2. The customized article information relates to the customized article proposed in advance by the trader, and the article sales processing device performs a process of publishing the customized article information via a communication line. The article sales system according to claim 1, wherein: 3. The article sales processing device discloses a customization request received from the user via a communication line to the trader via a communication line, and performs a process of requesting a proposal of the customized article. 2. The article sales system according to claim 1, wherein the customized article information is information based on the request. 4. The goods sales processing device receives a purchase price for the customized goods from the user by electronic payment via a communication line, and also receives a price for the order or delivery to the trader. 4. The article sales system according to claim 1, wherein a process of paying the electronic payment via a communication line is performed. 5. The article is a car, and the customized article is a customized car composed of the car and car accessories related to the car. The article sales processing device is a car dealer handling the car. Storage means for storing the information of the manufacturer and the information of the manufacturer of the automotive supplies. Based on the content of the purchase application, a process of selecting a supplier to instruct delivery of the customized vehicle from the content of the storage means is performed. The article sales system according to any one of claims 1 to 4, characterized in that: 6. An article sales method in an article sales system for selling a customized article composed of an article to be sold and an article relating to the article, wherein a content of the customized article is transmitted from a supplier of the customized article. An information receiving step of receiving the customized article information shown through the communication line, a step of presenting the customized article information to the user through the communication line, a step of receiving the purchase application content from the user through the communication line, A method for selling goods, comprising the steps of instructing, via a communication line, an order for the customized goods and delivery of the customized goods to the trader based on the purchase application content. 7. In the information receiving step, the customized article information on the customized article proposed by the trader in advance is received, and the article selling method further comprises a step of publishing the customized article information via a communication line. 7. The article selling method according to claim 6, comprising: 8. The article selling method includes: receiving a customization request from the user via a communication line; disclosing the customization request to the trader via a communication line; The method according to claim 6, further comprising a requesting step, wherein in the information receiving step, the customized article information based on the request is received. 9. The method for selling goods, the method comprising: receiving a purchase price for the customized goods from the user by electronic payment via a communication line; and providing the purchaser for the order or the delivery to the trader. The method according to any one of claims 6 to 8, further comprising: paying by electronic payment via a communication line. 10. The article is a car, and the customized article is a customized car composed of the car and car accessories related to the car. The article selling method is performed by a car dealer handling the car. Further comprising the steps of: recording information and information of a manufacturer of the automotive supplies; and selecting a supplier to instruct delivery of the customized vehicle from the recorded content based on the purchase application. The method for selling goods according to any one of claims 6 to 9, characterized in that: 11. An article sales program for performing an article sales process in an article sales system that sells a customized article composed of an article to be sold and an article related to the article, wherein Receiving the customized article information indicating the content of the customized article from the user via the communication line, presenting the customized article information to the user via the communication line, and purchasing from the user via the communication line Causing the computer to execute a process of receiving the application content, and a process of instructing the trader via the communication line to place an order for the customized article and deliver the customized article based on the purchase application content. Featured product sales program. 12. In the information receiving process, the customized product information regarding the customized product proposed in advance by the trader is received, and the product sales program further includes a process of publishing the customized product information via a communication line. The article sales program according to claim 11, wherein the article sales program is executed by a computer. 13. The article sales program receives a customization request from the user via a communication line, discloses the customization request to the trader via a communication line, and proposes the customized article. 12. The article sales program according to claim 11, further comprising: causing a computer to execute a requesting process; and receiving the customized article information based on the request in the information receiving process. 14. The article sales program, comprising the steps of: receiving a purchase price for the customized item from the user by electronic payment via a communication line; and receiving a price for the order or the delivery to the trader. And causing the computer to further execute a process of paying by electronic settlement via a communication line.
An article sales program according to any one of claims 1 to 13. 15. The article is a car, and the customized article is a customized car composed of the car and car accessories related to the car. The article sales program is executed by a car dealer who handles the car. A process of recording information and information of a manufacturer of the automotive supplies, and a process of selecting a vendor to instruct delivery of the customized vehicle from the recorded content based on the purchase application content, further comprising: The article sales program according to any one of claims 11 to 14, wherein the program is executed. 16. A computer-readable recording medium on which the article sales program according to claim 11 is recorded.