JP2002329104A - Order receiving and ordering device for article - Google Patents

Abstract

PROBLEM TO BE SOLVED: To eliminate the need to input ordering data, which have been inputted up to right before a communication is interrupted, again after the communication is resumed when an order on a parts is received or sent through the Internet. SOLUTION: A plurality of processors 1 for respective customers are connected to a host processor 7 of a manufacturing company through the Internet 3. Ordering data inputted by a selling store correspond to a customer code and are sent to the host processor 6. The host processor 7 stores a memory with the ordering data, customer code, and a session number for identifying a communication line so that they correspond to one another. The customer processor 1 and host processor communicate again with each other after the communication is interrupted, the session number corresponding to the customer code stored in the memory is updated into a new session number and the ordering data having been inputted up to right before the communication is interrupted are transmitted to the customer processor 1 through the communication line. Consequently, the ordering data up to right before the communication is interrupted are used as they are and further ordering data can additionally be inputted.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an apparatus for ordering an article, for example, a part or product as a product.

[0002]

2. Description of the Related Art When ordering goods using the Internet, in the Internet web processing, a communication network such as a public telephone line between many personal computers and a web server is always connected through a fixed line route. Therefore, there is no guarantee that the communication will be interrupted due to the disconnection of the communication line during the business process of the communication. In addition, a worker who operates a personal computer performs an erroneous operation such as searching for another web server while a communication line is connected, for example, so that the business site of the web server is interrupted and communication may be interrupted. In the prior art, when such a communication interruption occurs, it is necessary to reconnect the communication line and to repeat the input work of the ordering business from the beginning. When such work is large, the worker has to repeat a lot of work, and the work and time are wasted.

[0003]

SUMMARY OF THE INVENTION It is an object of the present invention to eliminate the need for re-entering the order data, which is the communication content before the communication was interrupted, when performing the communication again after the communication was interrupted. It is an object of the present invention to provide an article ordering apparatus with excellent operability capable of simplifying operations.

Conventionally, it has been desired to be able to perform tasks such as ordering articles accurately. For example, a company has a head office and one or more branch sales outlets, and collectively performs article order processing at the head office,
It may be desirable to have the delivery of goods and the billing of the payment made at each branch. In addition, even if there is a single store, when selling in a plurality of types of sales methods with different discount rates of sales prices, there is a demand for performing an order business process for each sales format.

An object of the present invention is to provide an excellent workability in which order processing can be performed differently according to various requests of a customer so that subsequent processing can be easily performed. An object of the present invention is to provide an order receiving / ordering device.

For example, a number of dealers of two-wheeled vehicles
In order to repair a two-wheeled vehicle, the parts are ordered and purchased from a manufacturer. Manufacturers manufacture and sell replacement articles with improved materials and performance for each article. Therefore, conventionally, for example, a substitute part list is printed and distributed from a manufacturing company to a store to notify that a substitute product should be ordered instead of an item ordered from a store. Therefore, a lot of effort is required for the operation of notifying the store of the replacement article, and the replacement parts list must be constantly revised, which may lead to omission of description of the replacement article.

[0007] Furthermore, during normal sales, when a sales operation is performed on assembly parts, the supply of the assembly parts is discontinued, and the inventory of the finally acquired assembly parts is exhausted at the manufacturing company. Sell parts as replacement parts. Traditionally,
This content is notified from the manufacturing company to the dealer by printing and distributing the substitute parts list. When an order is sent from a store to a manufacturing company, when a notification that there is no stock of an assembly component is notified, the store again orders the necessary components. Therefore, a large amount of labor is required for ordering the replacement article, and there is a possibility that an error occurs in the ordering operation of parts and the like.

SUMMARY OF THE INVENTION It is an object of the present invention to provide an article ordering apparatus capable of accurately and easily ordering an article such as a part and its substitute article with a simple operation.

[0009]

According to the present invention, there is provided (a) a processing apparatus for a customer, wherein input means for inputting order data including the type and quantity of articles, display means, and a customer code are set. At the same time, a first memory for storing various data, and order data from the input means are stored in the first memory, and the stored order data is displayed on the display means. A customer processing device including a first processing circuit that outputs intermittently;
Communication means connected to the processing circuit for performing transmission via a communication network; (c) a second memory which is a host processing device and stores order data via the communication means corresponding to the customer code; Communication interruption detecting means for detecting interruption of communication via the communication means between the apparatus and the host processing apparatus; and processing for a customer having the same customer code again after the interruption of communication is detected by the communication interruption detecting means. A host processing device including a second processing circuit that outputs in-process data stored in the second memory and transmits the data to the first memory via the communication unit by being connected to the device. This is an order receiving / ordering device for a characteristic article.

Further, the present invention is characterized in that the first processing circuit intermittently outputs the order data every time an input operation other than the order data is performed by the input means.

According to the present invention, one or a plurality of customer processing devices are connected to the host processing device by communication means via the Internet including a communication network such as a public telephone line. The customer processing device can be realized by, for example, a personal computer provided at each of a number of dealers, and the host processing device may be installed at a manufacturing company. A customer code is set in the first memory of the customer processing device. Order data input from the input means of the customer processing device is stored in the first memory.
The data is output intermittently from the first processing circuit corresponding to the customer code, and stored in the second memory of the host processing device via the communication means. In outputting the order data corresponding to the customer code, the first processing circuit may perform an intermittent output operation each time an input operation other than the order data is performed. When the communication line of the communication network of the communication means is interrupted or interrupted, or the host processing device which is a business site is interrupted, the input means of the customer processing device is operated and the same customer code is used again. To communicate with the host processor. When the in-process data is stored in the second memory of the host processing device when the connection is made again, the in-process data is transmitted from the second memory via the communication means by the second processing circuit, Stored in the first memory. Thus, it is possible to return to the state immediately before the interruption of the communication. Therefore, the customer processing device can continue the order processing by using the order data input before the interruption of the communication as it is. In this way, it is possible to save labor for order processing and to accurately perform the order processing.

Further, according to the present invention, a session number is set by the communication means for each connection between the customer processing device and the host processing device, and the second processing circuit of the host processing device places an order in the second memory. Store data not only for the customer code but also for the session number, connect the individual line corresponding to the session number, reconnect after communication is interrupted, and set a new session number Thus, the old session number of the in-process data is updated to a new session number.

According to the present invention, a session number is individually set for each line connection between the customer processing unit and the host processing unit, and the session number is changed and set for each line connection in the host processing unit. In the state where the session numbers are the same, the ordering and ordering work can be continued. When the communication is interrupted in the Internet web processing and the like, and then the communication is performed again and the reconnect processing is performed, the in-process data corresponding to the customer code stored in the second memory of the host processing apparatus exists. Then, the old session number immediately before the interruption of the communication stored in the second memory is updated and set to the new session number by the connection of the new line. After reconnecting after the interruption of the communication in this way, the communication is continued using the new session number, and the ordering and ordering work is continued.
It can be performed smoothly.

The present invention also provides (a) a plurality of customer processing devices, each of which inputs order data including the type and quantity of an article and outputs a plurality of customer names from among a plurality of customer names. A plurality of customer processing devices are grouped in the input means for selecting one, the display means, and the first memory, and a common customer code common to the customer processing devices constituting each group is set. , A first memory for storing various data, and order data from the input means are stored in the first memory, and the stored order data is stored in the first memory.
A first processing circuit for displaying on the display means and outputting the first processing circuit in accordance with the common customer code;
(B) communication means connected to the first processing circuit for performing transmission via a communication network; and (c) a host processing device, the host processing device including a second memory and a second processing circuit, The second memory stores a customer table, which stores one or more common customer codes and individual customer codes individually corresponding to a plurality of customer processing devices belonging to each common customer code group. , And store the order data via the communication means in correspondence with each individual customer code.
The processing circuit determines whether a plurality of individual customer codes are stored in the customer table in accordance with the common customer code received via the communication means. The customer name corresponding to each individual customer code is output and transmitted by the communication means, thereby displaying the customer name on the display means, and the individual customer code corresponding to the customer name selected by the input means,
An article ordering apparatus which reads out from a customer table and stores order data in a second memory corresponding to the read individual customer code.

According to the present invention, as will be described later with reference to FIGS. 53 to 55, by operating input means of a plurality of customer processing devices, order data including the type and quantity of articles can be obtained. Input and store in the first memory 14. In the first memory, a plurality of customer processing devices are grouped into one or a plurality, and a common customer code common to the customer processing devices constituting each group is set. For example, if one company has a head office and multiple branches,
The common customer code is a customer code representing the head office. Using this common customer code, the common customer code is transmitted from the plurality of customer processing devices 1 belonging to the group to the host processing device 7 via the communication means. The host processor determines whether a plurality of individual customer codes corresponding to the common customer code are stored in the customer table of the second memory 28.

The individual customer code may be a customer code for each branch in one company. Thus, when the customer table includes the common customer code transmitted from the customer processing device, the customer name stored in the second memory corresponding to the plurality of individual customer codes stored in the customer table, for example, The name of the branch is read from the second memory and transmitted from the host processing device to the customer processing device by communication means. Thus, the order data can be stored in the second memory by using the individual customer code corresponding to the customer name selected by the input means in the customer processing device. In this way, the order processing can be performed using the individual customer code, the operability of the order processing can be improved, and the usability can be improved.

The present invention also provides (a) a plurality of customer processing devices, each of which inputs order data including the type and quantity of an article and instructs a customer selection operation; An input unit for selecting one of a plurality of customer names; a display unit; and a first memory, wherein a plurality of customer processing devices are grouped and shared by the customer processing devices constituting each group. In addition to setting a common customer code, a first memory for storing various data, and responding to an output from the input means instructed by the customer selecting operation, outputting the common customer data, and placing order data from the input means, First
A customer processing device that includes a first processing circuit that stores the order data stored in a memory, displays the stored order data on a display unit, and outputs the stored order data in accordance with the common customer code;
(B) communication means connected to the first processing circuit for performing transmission via a communication network; and (c) a host processing device, the host processing device including a second memory and a second processing circuit, The second memory stores a customer table, which stores one or more common customer codes and individual customer codes individually corresponding to a plurality of customer processing devices belonging to each common customer code group. , And store the order data via the communication means in correspondence with each individual customer code.
The processing circuit determines whether a plurality of individual customer codes are stored in the customer table in accordance with the common customer code received via the communication means. The customer name corresponding to each individual customer code is output and transmitted by the communication means, thereby displaying the customer name on the display means, and the individual customer code corresponding to the customer name selected by the input means,
An article ordering apparatus which reads out from a customer table and stores order data in a second memory corresponding to the read individual customer code.

According to the present invention, as will be described later with reference to FIGS. 56 and 57, each of the plurality of customer processing devices instructs the customer selecting operation to perform the order business process by the input means. Manipulate. For example, when business processing for ordering is performed from one of a plurality of branches in one company, the branch to which the order is to be made is specified by the input means. Thus, the first processing device outputs, for example, common customer data corresponding to the one company, whereby the host processing device corresponds to the designated customer name corresponding to the common customer code in the customer table in the second memory. The read individual customer code is read, and the order data from the customer processing device is stored in the second memory in accordance with the read individual customer code. In this way, for example, it is possible to perform business processing of ordering for each of a plurality of branches of one company.

Further, according to the present invention, when the second processing circuit determines that a plurality of individual customer codes corresponding to the received common customer code are not stored in the customer table, the second processing circuit outputs the determination result and outputs the first customer code. The first processing circuit is provided for displaying on the display means that the ordering operation is impossible.

According to the present invention, when a customer name is selected by the input means of the customer processing device, a plurality of individual customer codes corresponding to the common customer code of the group to which the customer processing device belongs are stored in the second customer code. If it is not stored in the memory, the result of the determination is given from the second processing circuit 25 to the first processing circuit 9 via the communication means, and is displayed on the display means 13.
Displays that order processing by input of customer name is not possible. Therefore, the operator of the customer processing device 1 needs to perform a procedure in which the individual customer code is stored in the second memory 28 of the host processing device 7 in correspondence with the customer name. In this way, it is possible to prevent an order from being placed to another customer who is another orderer different from a certain customer who is the orderer.

According to the present invention, there is also provided (a) a processing device for a customer, wherein input means for inputting order data including the type and quantity of an article, display means, a customer code are set, and various data are set. A first memory for storing the order data from the input means in the first memory, and a first processing circuit for displaying the stored order data on the display means; b) communication means connected to the first processing circuit for performing transmission via a communication network;
A host processing device, the host processing device comprising:
A second memory for storing order data via the communication means in correspondence with the customer data, and among the order data, an article number indicating the type of the article;
The second processing circuit stores the order data received via the communication means in the second memory in accordance with the customer code, in correspondence with the article number of the substitute article which replaces the article represented by the article number. A host processing device for storing, outputting an article number of the alternative article, giving the article number to the first processing circuit, and displaying the same on the display means.

According to the present invention, as will be described later with reference to FIGS. 21 to 27, one or more customer processing devices are connected to the host processing device via communication means, and When the article number indicating the kind of the article of the order data input by the input means is stored in the second memory of the host processing device in correspondence with the article number of the substitute article which substitutes the article represented by the article number. Then, the article number of the substitute article is output, transmitted to the first processing circuit via the communication means, and displayed on the display means. It is possible to know from the display contents of the display means of the processing device for the customer that an order for a replacement product having an improved material, performance, etc. is input.

Further, according to the present invention, when the substitute article corresponding to the article number of the order data is of a single type, the article number of the substitute article is output from the second processing circuit via the communication means, and the first processing is performed. The circuit is characterized in that the display means displays the article number of the single type of substitute article together with the article number input by the input means.

According to the present invention, when the substitute article corresponding to the article input by the input means of the customer processing apparatus is of a single type, the article number of the substitute article is transmitted from the host processing apparatus via the communication means. To the customer's processing device and display it on the display means. In this way, in the processing device for the customer, the worker can know that the substitute product of the ordered product is changed.

Further, according to the present invention, when there are a plurality of types of substitute articles corresponding to the article numbers in the order data, the article numbers of the respective substitute articles are output from the second processing circuit via the communication means,
The first processing circuit causes the display means to display the article numbers of the plurality of types of alternative articles together with the article number input by the input means, and outputs the article number selected by the input means among the plurality of alternative articles. The second processing circuit stores the article number of the selected alternative article as order data in the second memory in accordance with the customer code. It is an ordering device for goods.

According to the present invention, when there are a plurality of types of substitute articles corresponding to the article numbers of the articles ordered from the customer processing apparatus, the article numbers of the plurality of types of substitute articles are replaced with the customer processing numbers. It is displayed on the display means of the device. As a result, the operator of the customer processing apparatus can easily recognize that there are a plurality of types of substitute articles for the ordered articles. In addition, it is possible to place an order for a plurality of such alternative products by telephone without having to individually re-enter the product number, to place an order properly, and to quickly place an order, thereby improving operability. It is.

Further, according to the present invention, the second memory stores an article name corresponding to the article number of the substitute article, and the second processing circuit stores the article name together with the article number of the substitute article via the communication means. The first processing circuit outputs to the display means
The article number and the article name of the substitute article are displayed in correspondence.

According to the present invention, not only the article number of the substitute article but also the article name is displayed on the display means, so that the worker of the customer processing apparatus can grasp the substitute article of the article inputted by the input means. And it is possible to place an order accurately.

[0029]

DESCRIPTION OF THE PREFERRED EMBODIMENTS FIG. 1 is a diagram schematically showing an overall configuration of an embodiment of the present invention. For example, in order to place and order a large number of parts and products of a motorcycle, a large number of dealers are provided with a dealer processing device 1. The store processing device 1 constitutes a store browser and is connected to a communication network such as the Internet 3 including the public telephone line 2. A processing device 4 that is a multi-domain HP server is connected to the Internet 3. Furthermore, this processing device 4
, A processing device 5 as an authentication server is connected by a line 6. In the manufacturing company, the processing device 7 is connected to the processing device 5 via a line 8. The processing device 7 is a Web server for a store network.

FIG. 2 is a block diagram showing a specific configuration of the store processing apparatus 1. As shown in FIG. An input means 11 such as a mouse and an input means 12 for inputting a character such as a numeral by a keyboard or the like are connected to a processing circuit 9 realized by a personal computer or the like. Display means 13 having a two-dimensional display screen realized by a liquid crystal panel or a cathode ray tube is connected to the processing circuit 9. Further, the processing circuit 9 includes a memory 14 realized by a random access memory capable of rewriting the stored contents. The processing circuit 9 is connected to the public telephone line 2 via a communication modem or the like, and can perform communication. Such a communication modem, public telephone line 2, Internet 3
Constitute communication means.

FIG. 3 is a front view showing a screen of the display means 13 provided in the processing device 1 for a store. While the processing device 1 for a store is in operation for ordering parts connected to the processing devices 4 and 5 and the processing device 7 via the Internet 3, the screen shown in FIG. The code and the store name may be displayed. The communication connection state of the processing devices 1 and 7 can be confirmed. The screen also displays menus 19 and 20 for ordering parts and services. The parts business menu 19 includes ordering, order correction, quotation, quotation correction / ordering, inventory inquiry, remaining order inquiry, and alternative part inquiry. Product Operations Menu 20
This includes order placement, order cancellation, inventory inquiry, backorder detail inquiry, and backorder summary inquiry. An input operation area 21 for displaying “customer name selection” for selecting various stores is also provided. On the screen of FIG. 3, the name 22 of the store communicating with the manufacturer 7 is displayed.

FIG. 4 shows a processing apparatus 7 provided in a manufacturing company.
FIG. 3 is a block diagram showing a specific configuration of FIG. The display means 26 is connected to the processing circuit 25 realized by the computer, and the input means 27 and the memory 28 are stored. The memory 28 includes a rewritable random access memory and the like. Such a configuration of the processing device 7 has a configuration basically similar to the processing device 1 for a store, and the processing devices 4 and 5 may also have a similar configuration.

FIG. 5 is a flow chart for explaining the operation of the processing circuit 9 provided in the processing device 1 for a store, and FIG. 6 explains a more specific part of the operation shown in FIG. FIG. Processing equipment 7 of the manufacturing company
The program for ordering and ordering of the memory 28 (see FIG. 4 described above), the image data for the product, and the like are stored in the memory 14 of the processing device 1 for a store when the sales diversion processing device 1 starts operating. Sent to and forwarded.
At the store, the operator operates the input means 11 and 12,
Business operations such as ordering parts and products are performed, and the contents of each business are transmitted to the memory 28 connected to the processing device 7 of the manufacturing company, stored in the memory 28, and ordered. In the processing device 7 of the manufacturing company, the ordered parts and products are transported and transported, and the ordered parts and products are delivered to the store.

In the processing device 1 for a store, the process proceeds from step a1 to step a2 in FIG. 5, and a process which can be called single sign-on is performed. This single sign-on process is achieved by the operations (1) to (11) in FIG. In the operation (1) of FIG. 6, the business site that is the processing device 7 of the manufacturing company is selected from the browser of the processing device 1 for the store, and “http://www.kawasaki-ark.com/” (the store Is input, the access operation is performed. In the processing device 4 which is a multi-domain HP server,
In operation (2), "https://portal.khi.co.jp/kawas
aki-ark / "automatically returns the content that it can fly (<META HTT-EQUIV =" refresh "... URL in the header part)
= "Https // ...">). In the processing device 1 for a store, the operation (3) “https: // port
al ... / kawasaki-ark / "is accessed (automatically accessed). In the processing device 5 that is the authentication server, in operation (4), the server certificate (porta
l.khi.co.jp), and an operation for requesting a client certificate is performed.

In the processing device 1 for the store, the server certificate is checked in the operation (5), and the operation of presenting the client certificate is performed in the operation (6).

In the processing device 5, the operation of checking the client certificate is performed in operation (7), and the operation of performing proxy access to the top page of the Backend Web server (web01 or web02) is performed in operation (8). In this way, server authentication, that is, confirmation that communication with the processing device 7 of the business site is to be performed is performed between the processing device 1 for the store and the processing device 5 that is the authentication server, and client authentication, that is, certainly The store is confirmed to be a store, and the store code associated with the client certificate information on a one-to-one basis is added only to the request of the processing device 1 provided in the store that has been confirmed. The operation is performed.

In the processing device 7, the operation of returning the top page (/index.html) is performed in the operation (9). In the processing device 5, in the operation (10), the web01 (or web02) top page is changed to "//portal.khi.co.jp/kawasaki-ark/index.
The operation of rewriting the content is performed so that it looks like "html". In operation (11), an operation of returning content is performed.

In the processing device 1 for a store, an operation of clicking a link is performed by an operator in operation (12).
In the processing device 1 for a store, "" http
s: //portal.../kawasaki-ark/A/b.html "” etc. are accessed.

In the processing device 5, in operation (14), "// web0
1 / kawasaki-ark / A / b.html ”is performed. In the processing device 7, in operation (15), web01 is / A /
Operation to return b.html is performed. In the processing device 5, in operation (16), an operation of rewriting the content is performed. In operation (11), an operation of returning content is performed,
Such an operation is repeated. In this way, by checking the client certificate between the processing device 1 for the store and the web server of the processing device 7 as described above, the session ID is determined.
(Customer ID) is attached to the processing device 7 which is a web server. In this way, the web server of the processing device 7 searches the contents of the customer master stored in the memory 28 from the linked customer code, and stores the customer name as shown by the reference numerals 18 and 22 in FIG. Display on the menu. In the top menu of FIG. 3, the store code 17 is also displayed as described above. In this way, a series of operations that can be called single sign-on is executed in step a2 of FIG.

In step a3 of FIG. 5, the worker at the store operates the input means 11 and 12 to select a desired required business from the parts business menu 19 and the product business menu 20 on the top menu screen. Select and enter the parts ordering business. In step a4, when the part ordering operation is selected, an initial screen of the part ordering operation is displayed on the display means 13 of the processing device 1 for a store, and in step a4, the worker of the store operates the input means 11 , 12
Is operated to selectively input a part number or the like of a part, and to correct the input. In step a5, the operation of confirming the order content is performed by the input means 11, 1
2 is performed. In step a6, for example, in a part ordering operation, an operation for ordering operation is performed. After the completion of such part ordering work, step a7
In step, it is determined whether another next operation should be performed. If there is another operation to be performed, step a3
Return to If there is no next operation to be performed, a series of operations is ended in step a8, and the operation site is completed.

FIG. 7 shows the processing apparatus 1 for a store in FIG.
FIG. 13 is a front view showing a display screen of the display means 13 when a part ordering operation is performed in step a4. While looking at the display screen shown in FIG. 7, the operator of the dealer performs selection and input operations for ordering parts. This display means 1
3 includes a first display area 31, a second display area 32, and a third display area 33 in this order from left to right.
Are arranged in this order. In the first display area 31, 1
Alternatively, an image 35 representing a plurality of parts, a heading number 36 associated with the image 35, and a leader line 37 for associating the image 35 with the heading number 36 are displayed. The image 35 of each component is shown in a perspective view.

FIG. 8 is a diagram for explaining an image displayed in the first display area 31. FIG. 8A shows the image data stored in the memory 14 in a reduced size. By expanding the image data stored in the memory 14, the virtual image 3 larger than the area of the first display area 31, as shown in FIG.
8 are formed. A part of the wide virtual image 38 shown in FIG. 8B is displayed in the first display area 31 on the screen 29 of the display unit 13. This virtual image 3
8 has, for example, four times the area of the first display area 31 in this embodiment. By operating the moving means 39 and 40 by the input means 11 of the mouse, the portion to be displayed in the first display area 31 in the wide virtual image 38 can be continuously moved, and thus the wide image 38 Can be partially displayed in the first display area 31. In FIG. 8A, a portion displayed in the first display area 31 of the enlarged image 38 is indicated by a reference numeral 41 for convenience of understanding, and in the display state of FIG. Such a virtual line of the reference numeral 41 is not displayed.

The memory in the processing device 1 for a store also stores a combination of a plurality of articles grouped together, for example, a crankshaft and a heading number corresponding to the combination. . Display means 13
As shown in FIG. 8 (2), the screen number 29 of the heading number “1303” indicating the crankshaft which is the combination product
"1" is displayed as indicated by reference numeral. An area 45 surrounded by a closed circular line, for example, a solid line 44 is formed in the index number 42 by a leader line 43. In this area 45, there are images of individual articles composing the crankshaft which is a combination article. Therefore, the operator of the dealer moves the cursor by operating the mouse of the input means 11 and clicks on the heading number indicated by the reference numeral 42, thereby obtaining the heading number 42.
In addition, a plurality of articles present in the area 45 associated with the leader line 43 can be selected and input as a combined article as a whole. Thus, operability is improved.

FIG. 9 is a processing unit 9 for explaining an enlargement and reduction operation of an image to be displayed on the screen 29 of the display unit 13.
It is a figure for explaining operation of. The operation of FIG.
Shows a part of the operation in step a4. The process proceeds from step d1 to step d2, and the image data of the drawing is read from the memory 14 by the operation of the input means 11 and 12, and is displayed by the display means 13. Reduction is input means 11, 1
If selected by step 2, step d3 to step d
6, the image is reduced in size, and the image shown in FIG. 8A is displayed. When such a reduction operation is not performed, the process proceeds from step d3 to step d4, in which the input means 11 and 12 operate the moving means 39 and 40, and a part of the wide image 38 shown in FIG. Is displayed in the first display area 31. The reduction / enlargement magnification is selected by the input means 11 and 12, and the processing operation of the magnification is performed by the processing circuit 9. Although the memory 14 may store the enlarged image data shown in FIG. 8B, the memory 14 may store the reduced image data shown in FIG. 8A.

FIG. 10 shows a case where the operator in the processing device 1 for a store uses the input means 11 and 12 while watching the screen 29 of FIG.
6 is a flowchart for explaining the operation of the processing circuit 9 when performing a part ordering operation by operating the. This FIG.
The operation of {circle around (4)} shows a specific operation of step a4 in FIG.
The process proceeds from step c1 to step c2, where the first display area 3
1 is an illustration display state in which a component image and a heading number are displayed. The operator inputs the entry number 11 (mouse) to the index number 36 of each part displayed in the first display area 31.
Move the cursor by the operation of and click. When the heading number is selectively input in this manner, the processing circuit 9 counts in step c4.

The second display area 32 adjacent to the right of the first display area 31 on the screen 29 includes a column of a heading number 48, a column of an article number 49, and a column of an article name 50, from left to right. Are displayed in tabular format in this order. In this embodiment, when "13037" and "13037A" are selected as the heading number 36, the second display area 32
At the right side of FIG. 7 corresponding to the column of the heading number 48 of
In the third display area 33, the number as the counting result is displayed. For example, in this embodiment, the number “1” is displayed in the third display area 33 in order to indicate that each of the heading numbers “13037” and “13037A” is selectively input one by one. Displayed corresponding to the part. No display is performed at the position corresponding to the remaining part that has not been selected and input. Thus, the input means 1
According to 1 and 12, the selected and input part and the remaining unselected part can be displayed in the third display area 33 separately.

In step c5, the counting result of each selected and inputted component is displayed in the third display area 33 as described above, and in step c6, such selection,
When the input is incorrect, a correction operation is performed by operating the input means 11 and 12.

The selection and input data of the component selected in this way are supplied to the step a5 in FIG.
Thereafter, the order is transmitted to and transmitted to the processing device 7, and the ordering operation is performed.

The structure for selecting an article while viewing the image of the article is described in, for example, FIG. 15 and FIG.
6, the input means 12 such as a keyboard.
The present invention can be implemented by substituting the configuration for creating order data by operating the. A configuration for selecting an article using the image of the article shown in FIGS. 1 to 10 is described as a configuration for selecting an article using input means 12 such as a keyboard shown in FIGS. Can be replaced by

FIG. 11 is a flowchart for explaining the outline of the ordering operation by the processing circuit 9 in the customer processing apparatus 1. FIG. 12 is a flowchart for explaining a more detailed operation of the ordering operation shown in FIG. 11 by the processing circuit 9 of the processing device 1 for customers. Referring to these drawings, in step s1, a request for web processing is made from a customer processing device 1 to a processing device 5 of an authentication server with a customer code, that is, a store code, together with a session number of a communication line of the Internet 3. . Steps
In 2, the processing circuit 25 of FIG. 4 reads the customer master stored in the memory 28 in the host processing device 7 of the manufacturing company, and checks whether or not the store code which is the customer code is stored. . When it is confirmed that the store code is stored in the memory 28, the process proceeds to step s3, where the in-process data is stored in the memory 28.
Is determined as shown in, for example, FIG. 48 described later. This in-process data is
The input means 11 and 12 are operated in the customer processing device 1, whereby the in-process data is transmitted to the memory 28 of the processing device 7 and is temporarily registered, for example, every time the confirmation button 61 described later is operated. When registering the in-process data, the session number and the store code are also registered and stored correspondingly. When a new web session is called, the store code is compared with the store code on the in-process data.

In step s4, when it is determined in step s3 that there is no in-process data, it is determined whether or not the common customer code is stored. This customer table may be called a multi-customer table in FIG. In this customer table, as shown in Table 5 described later, a common customer code which is a store / head office code at the time of establishing a session and a plurality of customer processing devices 1 belonging to the group of the common customer code are individually corresponded. An individual customer code, which is a dealer code for business processing,
If the customer name corresponding to each individual customer code is stored and exists, in the next step s5, FIG.
4 is displayed by the display unit 13. At step s6, for example, the above-described top menu as shown in FIG. 3 is displayed with the selected store code. Thus, in step s7, the display screen of FIG. 14 and FIG.

When it is determined in step s3 that there is in-process data, the process proceeds to step s8, where it is determined whether the data is part data.
The process moves to step s8a, where it is determined whether or not the product order has been canceled. If the order is cancelled, the process proceeds to the next step s9. If the order is not canceled, the work in process 51 is achieved as shown in FIG. In step s9, it is determined whether there is data on the day. When the data is component data or data of the day, a work in process 51 is performed, and a screen shown in FIG. The processing of the in-process data is selected, and the type of the in-process is checked in the next step s11. When the in-process data is not deleted, it is determined in step s12 whether or not parts should be ordered. At this time, the operations related to FIGS. 13 to 20 described later and FIGS. Thus, the display of the screens of FIGS.
Done by This in-process business process 51 is shown in FIG.
Step 2 includes steps s11 to s18. If it is determined in step s14 that the part order should be corrected, the screens shown in FIGS. If there is in-process data on the product in step s13,
If a product order is placed in step 19, the screens of FIGS.

If the in-process data is neither part data nor data of the day in steps s8 and s9, a warning is issued in step s21 to cancel the product order, and a check process 52 of the customer code is performed. Steps s4a and s6a of the check task processing 52 correspond to the above-described steps s4 and s6, and the display operation of FIGS. 54 and 55 described later is performed.

FIG. 13 is a diagram showing an outline of the transition of the parts ordering business screen of the processing circuit 9 in the customer processing apparatus 1. In this parts ordering business, the screen of the display means 13
14 to 20 are displayed.

FIG. 14 is a front view showing the top menu displayed on the screen of the display means 13 in the parts ordering business. The customer name 54 of the store and the corresponding FIG.
The top menu of is displayed. The authorized store code may be further displayed. Other configurations of the screen of FIG. 14 are similar to the screen of FIG. 3 described above.

The operator of the customer processing apparatus 1 operates the input means 11 which is a mouse, designates the order work 55 of the parts work in the top menu of FIG. .

FIG. 15 is a front view of the screen of the ordering business displayed by the display means 13. When the ordering job 55 is selected, an initial screen of the part ordering job shown in FIG. 15 is displayed. Order line number 56,
The part number 57 and the quantity 58 are input, whereby the retail price 59 for each shipping unit is calculated and displayed, and the total price 60 corresponding to the quantity 58 is calculated and displayed.

FIG. 16 shows the input means 1 for inputting the part number 57 and the quantity 58 on the initial screen of the parts ordering business shown in FIG.
It is a front view of the screen of the display means 13 showing the state input by the operation of 1 or 12. After inputting the part number 57 and the quantity 58 on such a part ordering screen, the confirmation button 61 displayed on the screen is clicked by the instruction of the cursor of the input means 11 which is a mouse, and the confirmation operation is performed. I do.

FIG. 17 is a front view of the screen of the display means 13 obtained by operating the confirmation button 61. The operator checks the order data by looking at the screen shown in FIG. When the confirmation button 61 is operated, the order data input by the input means 11 and 12 shown in FIG. 16 is transmitted to the processing device 7 via the Internet 3 and stored in the memory of the processing device 7 shown in FIG. 28
Stored in In this way, the order data is transmitted every time the confirmation button 61 is operated, and is temporarily registered in the memory 28 and stored. Therefore, even after communication of the Internet 3 or the like is interrupted after transmission of order data to the memory 28, the stored contents of the memory 28 are not erased, and are stored in the memory 14 by restoring the communication connection thereafter. The order data may further include order data.
Thereafter, the operator inputs the order button 6 by the input means 11.
Operate 2.

FIG. 18 is a front view of the screen of the display means 13 after the order button 62 of FIG. 17 has been operated.
The order data is ordered by operating the order button 62, and the display means 13 displays information 63 indicating that the order has been completed.

In FIG. 13, it is assumed that the communication via the Internet 3 is interrupted after the operation of the confirmation button 61 as shown in FIG. Such interruption of communication occurs when the public telephone line is disconnected or when an operator erroneously searches for another web, so that the ordering of parts is interrupted. After the interruption of the communication occurs, in the customer processing device 1, when the dealer's worker again communicates with the web system of the processing device 7, the top menu in FIG. It is determined whether or not the memory 14 has in-process data of the parts ordering business.

FIG. 19 shows the state of the memory 14 after the communication is reconnected.
FIG. 9 is a front view of the screen of the display unit 13 when it is determined that the in-process data exists. When there is in-process data, when deleting the in-process data, the delete button 64 is operated by the input means 11, and when the in-process data is used as it is without being deleted, a button 65 for not deleting is set. It is operated by the input means 11. By operating this button 65, the in-process data is read from the memory 28 and transmitted from the processing device 7 to the customer processing device 1.

FIG. 20 is a front view showing a screen displayed by the display means 13 of the customer processing device 1 when the communication is resumed after the interruption. Memory 28 of processing device 7
The order data at the time when the confirmation button 61 is operated immediately before the interruption of the communication stored in the storage device is read from the memory 28, transferred to the memory 14 of the customer processing device 1 and stored, and the in-process data is It is displayed as shown in FIG. In the screen of FIG. 20, the part number 57,
Quantity 58, Retail Price 59, Amount 60 and Availability 6
6 is displayed. The presence or absence of this stock is input by the input means 27 of the processing device 7 and stored in the memory 28 for each part number. The business site of the processing device 7 has the following information update business. Menus 14 and 20 in FIG.
As described above, in the parts business, there are various operations of ordering, order correction, estimation, estimation correction and ordering, and in the product business, there are operations of ordering and order cancellation. During the execution of these tasks, the store / head office code, the session number, the current date and time of the ordering task, the task name, and the work-in-progress data are transmitted from the customer processing unit 1 to the processing unit 7 and stored in the memory. 28 is temporarily registered as described above.

The start trigger for registering the in-process data is the target regardless of the operation of any one of the processing buttons on the update business processing screen. , Reedit button,
Order button 62, cancel button, BACK button,
Examples include a NEXT button, a CLEAR button, a correction button, a correction list button, a top menu button, and the like.

After the interruption of the communication, the customer processing device 1 and the processing device 7 are again connected for communication, and when the store connects to the business site of the processing device 7, the processing in progress is executed by the store / head office code. The presence or absence of data is searched, and if the in-process data having the same store / head office code is stored in the memory 28, the above-described reconnect screen of FIG. 19 is displayed. In the memory 28, order data is stored in correspondence with not only the customer code but also the session number. When the business continuation process is performed, that is, when the button 65 in FIG. 19 is operated, the old session number of the in-process data temporarily registered with the new session number is updated. In the reconnect screen of FIG.
The fact that there is in-process data is clearly displayed as "the in-process data exists for the above business." Whether or not to continue the ordering business process using the in-process data depends on the selective operation of the buttons 64 and 65 by the operator of the store. When the delete button 64 is operated as described above, the in-process data is deleted from the memory 28, and the process returns to the top menu of the parts ordering business as shown in FIG.

In order to continue the parts ordering business process using the in-process data, the continuation button 65 may be operated as described above. Regardless of the type of parts business that has been interrupted, whether it is ordering, suspension of ordering, quotation, quotation correction / ordering, or ordering or canceling ordering of product operations, When the business process is continued using the data, the process automatically returns to the business in which the communication was interrupted, and the business process can be resumed by using the order data temporarily registered immediately before the interruption of the communication.

Processing unit 1 for customers in one store
However, if two or more business sites of the processing device 7 are opened (for example, due to an operation error) and the processing is performed, the above-described recollection processing occurs at the time of the second communication connection. In the embodiment of the present invention, the processing circuit 25 is configured in the business site of the processing device 7 to always check whether or not the session numbers are the same when updating in-process data.
As a result, only one business site, for example, only the first business site is normally processed, and the business having a different session number is automatically terminated. Such a reconnect process will be described later with reference to FIGS.

Referring to FIG. 21 to FIG. 27, the order part processing of the replacement part will be described. In the memory 28 of the processing device 7,
For example, as shown in Table 1, a part number of a certain part and a part number of an alternative part whose material is changed so that the performance and the like are improved and the function is improved are one-to-one.
Is stored in correspondence with.

[0069]

[Table 1]

Regarding the assembly parts, for the plurality of parts constituting the assembly parts, the respective part numbers are set correspondingly as shown in Table 2 and stored in the memory 28.

[0071]

[Table 2]

Further, in Tables 1 and 2, corresponding to the part number of each replacement part, the part name is also stored.

FIG. 21 is a flowchart for explaining the operation of the processing circuit 9 of the customer processing device 1 in the parts ordering business. Move from step d1 to step d2,
The input means 11 and 12 are operated to input the part number and the quantity.

FIG. 22 is a front view when the alternative part processing of the parts ordering business displayed by the display means 13 in the customer processing apparatus 1 is performed. When inquiring about a substitute part, the process returns to the top menu in FIG. 22 and in step d4 in FIG.
Operated by 1,12.

FIG. 23 is a front view of the screen of the display means 13 when an input for a parts ordering operation is being performed in step d2 in FIG. Part number 57
And the quantity 58 are performed by operating the input means 11 and 12. After the order data of the part is performed on the display screen of FIG. 23, the confirmation button 61 is operated by the input means 11.

FIG. 24 shows the screen of FIG.
Is obtained after operating the confirmation button 61 in step d3. It is a front view showing the screen of display means 13. This figure 2
In step d5 of FIG. 21, in the one-to-one substitute part table as shown in Table 1 above, the part number "922001456" of the substitute part and the part number "110B0655" of the tank (oil) are stored in step d5 of FIG. The name "bolt" is displayed, and furthermore, the display content 6
9 "The part number will be changed to the lower part number" is displayed.
Briefly describing such alternative parts, FIG.
In step d6, the following display is performed.

[0077]

[Table 3]

In FIG. 24, "KMJ" indicates a manufacturer, and it can be seen that the manufacturer has an inventory of alternative parts.

The part number “2500” of the assembly part
Regarding “11752”, at step d8 in FIG. 21, when there are a plurality of components constituting the assembly component as shown in Table 2 above, “Please refer to alternative component.” Is displayed. The display of the alternative part configuration in FIG. 24 is summarized as follows.

[0080]

[Table 4]

Therefore, in FIG. 24, the user operates the input means 11 to move the cursor to indicate “250011752”, which is the display content 71 of the alternative part number in the lower row, and clicks it. As a result, the operation for returning to the top menu shown in FIG.
Can be performed.

FIG. 25 is a front view showing a screen of the display means 13 at the time of inquiring of a substitute part of the display means 13 in the customer processing apparatus 1. In the display content 72 in FIG.
"Substitute parts inquiry (250011752)" is step d
9 is displayed, whereby the part number “250011” is displayed.
752 "is displayed.

In steps d10 and d11 in FIG. 21, the substitute part number "131691668" is moved to the cursor by the operation of the input means 11 and clicked to select the original part number 73 in FIG. “2500111752” is deleted, and the selected new replacement part number “131691668” is replaced with the part name and updated in step d12.

FIG. 26 shows the display means 1 in the customer processing apparatus 1 after the alternative parts are selected in this way.
FIG. 3 is a front view showing a screen displayed by 3. The order data 74 relating to the new replacement part is updated and displayed. The display of the inquiry result in step d12 in FIG. 21 is performed as shown in FIG.

FIG. 27 is a front view showing the contents displayed on the screen of the display means 13 of the processing device for customer 1 after operating the order button 62 in the display state shown in FIG. In this way, by using the customer processing device 1 by the worker of the store, the ordering operation of the parts is completed with the order including the replacement parts.

FIGS. 28 to 36 are diagrams showing the outline of the transition of the screen displayed by the display means 13 when the input means 11 and 12 are operated in the customer processing apparatus 1 to perform a part order correction business. . First, FIGS. 29 and 30
, The top menu is displayed with the authorized store code. In this top menu, the input means 11 is operated to select an order correction job from the component jobs.

FIG. 29 is a front view showing a screen of the display means 13 when performing a part order correction business. The display content 76 of the order correction is indicated by the cursor, clicked and input.

FIG. 30 shows the display means 1 after the order correction work is selected from the parts work in FIG.
FIG. 4 is a front view showing a screen according to No. 3; The display contents 77 of the correction list are selected and input by the input means 11. As a result, it is possible to correct a part order.

FIG. 31 is a front view showing a screen displayed by the display means 13 when the display content 77 of the correction list in the parts order correction business is selected and operated. The operator operates the input means 11 to make an order number 7 when making a correction.
Select 8.

FIG. 32 is a front view showing the contents displayed on the screen of display means 13 when the order number is selected in FIG. In correspondence with this order number 72,
As shown in FIG. 32, the order line number 56, the part number 57, and the quantity 58 are displayed, and further, the retail price, the amount, and the presence or absence of the stock are displayed. For example, in FIG. 32, the order line number “02” and the part number “110601”
926 ”, basket and clutch cover, and when trying to correct the quantity“ 1 ”, the operator uses the input means 1
The user operates 1 to indicate the value "1" of the quantity 58 with the cursor, and then inputs the desired quantity, for example, "3" by the input means 11 and 12.

FIG. 33 is a front view showing a screen displayed by the display means 13 after making a correction in FIG. In the display state of FIG. 33, the correction button 79 is operated by the input means 11, and thus the order data is corrected.

FIG. 34 is a front view showing the screen of the display means 13 after the correction button 79 has been operated in the display state of FIG. Correction of the order data is completed.

In the display state of FIG.
It is assumed that communication is interrupted in a state where the display screen after confirmation in FIG. 33 is obtained by the operation. The interruption of communication occurs, for example, when the public telephone line is cut off, or when a worker at a store searches for another web, so that the parts ordering operation is interrupted.

After such a communication interruption occurs, the input means 11 and 12 of the customer processing device 1 are again operated to connect the communication line between the customer processing device 1 and the processing device 7.
When the store connects to the web system of the processing device 7 again, the top menu shown in FIGS. 29 and 30 is skipped without being displayed, and the process selection screen of the parts order correction business shown in FIG. 35 is displayed. .

FIG. 35 is a front view showing a screen displayed by the display means 13 after the interruption of the communication is restored after the communication line is connected again. When there is in-process data, a button 65 is operated by the input means 11 to input additional order data to the in-process data.

FIG. 36 is a front view showing the screen of the display means 13 after the button 65 is operated in FIG. In order to continuously reprocess the in-process data and add the order data, the in-process data once registered in the memory 28 of the processing device 7 is transmitted to the customer processing device 1 and communication is interrupted. Immediately before the process, the in-process data as the order data temporarily registered in the memory 28 is read out,
Displayed by the processing means 13. While looking at the screen of the display means 13 shown in FIG.
By operating the input means 11 and 12, the parts ordering operation can be continued.

FIG. 37 is a flow chart for explaining the operation when in-process data for ordering and estimating parts of the processing circuit 9 in the customer processing apparatus 1 is stored in the memory 28 of the processing apparatus 7. . The process proceeds from step e1 to step e2. For example, when the communication line is connected again after the interruption of the communication, it is determined whether or not the in-process data remains in the memory 28. If the in-process data remains, the process proceeds to step e3, where it is determined whether or not to edit. At the time of editing, the order button 61 is operated as described above, a part ordering operation is performed, and a parts estimation operation is similarly performed.

If it is determined in step e2 that there is no in-process data, the process returns to the top menu in step e5. If no editing is performed in step e3, that is, if no order is placed, the in-process data is deleted from the memory 28 and deleted in step e6, and it is determined that there is no order or estimate. Thereafter, in step e7, the process returns to the top menu.

FIG. 38 shows the processing circuit 9 of the customer processing device 1.
9 is a flowchart for explaining a work in progress when a communication line is connected again after interruption of communication in a parts order correction work due to the above. After the communication line is connected and restored, the process proceeds from step f1 to step f2, where it is determined whether the in-process data temporarily registered immediately before the interruption of the communication remains in the memory 28 of the processing device 7. Is determined. If there is any in-process data, it is determined whether or not to edit the data.
The process proceeds to step 4, where a part order correction operation is performed.

If no in-process data remains in step f2, the process returns to the top menu in step f5.

When the in-process data remains in step f3 and further editing is performed, the part order correction work is performed in step f4 as described above. When editing is not performed in step f3, the process proceeds to step f6, where the part order BO file is read from the in-process data,
Updates the fetched flag so that it has not been fetched. Delete in-process data. Thus, in step f7, the process returns to the top menu.

FIG. 39 to FIG. 46 are diagrams showing the outline of the transition of the screen of the display means 13 when the customer processing device 1 of the store performs the ordering operation of the product such as the two-wheeled vehicle. First, the top menu is displayed with the authorized store code. FIG. 40 is a front view of a screen displaying a top menu by the display unit 13 in the product ordering operation. An ordering operation is selected from the product operations by the input unit 11 according to the top menu.

FIG. 41 is a front view showing a screen of the display means 13 when an ordering business is selected from the product business. Product model code 81, product color 8
2, input areas such as a number 83, a desired delivery date 84, and the like are provided. Thus, the initial screen of the product ordering operation is displayed on the display unit 13.
Is displayed as shown on the screen. Therefore, the operator of the store inputs the model, color, number, desired delivery date, and the like by operating the input means 11 and 12 on the screen of FIG.

FIG. 42 is a front view showing the screen after the product order data displayed by display means 13 has been input. In a state where such order data is input, the confirmation button 61 is operated by a cursor instruction by operating the mouse of the input unit 11.

FIG. 43 is a front view showing the display state of the screen by the display means 13 after the confirmation button 61 is operated in the state where the order data of FIG. 42 is displayed. Thus, the order data of the product can be confirmed.

FIG. 44 is a front view showing a screen showing a state after order button 62 is operated to order the order data confirmed in FIG. 43. By operating the confirmation button 61, the master stored in the memory 28, the model, the color, and the like are checked. The order button is operated in FIG. 44 described above, and the order data is stored in the memory 28 and registered.

As shown in FIG. 43, the confirmation button 61
It is assumed that after the operation of, the telephone line is disconnected or another web is erroneously searched to interrupt the communication. After the interruption of the communication, the processing device 1 for customers at the store sends the processing device 7
The communication line connection is restored. Thereby, the processing device 7
The processing circuit 25 determines whether the in-process data corresponding to the customer code is stored in the memory 28.

FIG. 45 is a front view showing a screen displayed by the display means 13 when in-process data is stored in the memory 28 after the communication line interrupted in the product ordering business is restored. For the in-process data, the button 65 is operated by the input means 11 to reprocess the in-process data.

FIG. 46 is a front view showing a screen displayed by the display means 13 for reprocessing the in-process data and adding the order data in FIG. In this way, the in-process data immediately before the interruption of the communication temporarily registered by operating the confirmation button 61 as in FIG. 42 is displayed. This allows additional input of order data for the product.

FIG. 47 is a flow chart for explaining the operation of the processing circuit 9 provided in the customer processing apparatus 1 when the product order is ready. In the process of ordering products,
When the communication between the processing circuit 9 of the customer processing device 1 and the processing circuit 25 of the processing device 7 is interrupted, and the communication from the customer processing device 1 is again connected to the business site, the step u1 is executed. From step u2 to the processing device 7
The processing circuit 25 determines whether the in-process data of the product order remains in the memory 28. When the in-process data remains, it is determined whether or not to edit in the next step u3, and if it is determined that the editing is to be performed, the process proceeds to step u4 to perform a product ordering operation.

In step u2, if there is no in-process data after the connection of the communication line, the process returns to the top menu in step u5.

If it is determined in step u3 that the editing is not to be performed, the process proceeds to step u6, in-process data is deleted, no order is placed, and the process returns to the top menu in step u7.

FIG. 48 is a flow chart for explaining the operation of the processing circuit 9 provided in the customer processing apparatus 1 when the product order is canceled. During the process of canceling the product order, the communication is interrupted while the communication between the processing circuit 9 of the processing device 1 for the customer and the processing circuit 25 of the processing device 7 is connected, and then the communication from the processing device 1 for the customer is returned to the business site. When the connection is made, the process proceeds from step g1 to step g2,
The processing circuit 25 of the processing device 7 determines whether the in-process data of the product order remains in the memory 28.
When the in-process data remains, it is determined in the next step g3 whether the in-process data is within the current day. When the data is not in-process data on the day, in step g4,
A message prompting reordering is output, stating that the order for canceling the product order being processed is deleted, and the processing circuit 9 displays the message on the screen of the display unit 13. Thus, in step g5, the product order BO file is read from the in-process data, and the in-process data is deleted. Thereafter, in step g6, the process returns to the top menu.

In step g2, if there is no in-process data after the connection of the communication line, the process returns to the top menu in step g7.

At step g3, if the data is in-process data within the current day, the process proceeds to step g8, where it is determined whether or not editing is to be performed.
In step g11, a product ordering operation is performed from the customer processing device 1. When it is determined in step g8 that the editing is not to be performed, in step g9, the product ordering BO file is read from the in-process data, the corresponding data extracted flag is set to an unextracted state, updated, the in-process data is deleted, and the order is deleted. And returns to the top menu in step g10.

FIG. 49 shows the processing circuit 9 of the processing device 1 for customers.
6 is a flowchart for explaining an operation after recovery from interrupted communication relating to in-process data due to the in-process data. The process proceeds from step h1 to step h2. For example, during input of order data of the parts business, the confirmation button 61
When the operation is performed by the processing units 1 and 12, the in-process data until immediately before the confirmation button 61 is operated in step h3 is transmitted from the memory 14 of the customer processing device 1 by the operation of the processing circuit 9, and is processed by the processing circuit 25 of the processing device 7. And stored in the memory 28. Such information updating work is performed, for example, every time the order button 62 is operated, and the in-process data is stored in the memory 2 together with the store / head office code, the session number, the date and time, the type of work, and the contents.
8 is temporarily registered.

FIG. 50 is a front view showing a screen displayed by the display means 13 when the input means 11 and 12 are operated in the customer processing apparatus 1 to perform a parts ordering business. By operating the confirmation button 61 on the screen shown in FIG.
Are temporarily registered in the memory 28 by the operation of the processing circuit 25 in the processing device 7.

At step h1, it is determined whether or not the business has been interrupted due to the line being interrupted. After the interruption, when it is determined in the next step h5 that the communication line is connected again, the user login processing in the customer processing device 1 is performed in step h6.

FIG. 51 is a front view showing a screen displayed by the display means 13 when the login process is being performed in the customer processing device 1. On the screen of the display unit 13 shown in FIG.
Is displayed, and the operation proceeds to the next step h7 by operating the “OK” button 87. By operating the "NO" button 88, the in-process data is canceled.

In step h7, when the communication line is connected and the communication is restored, a new session number in the communication between the customer processing device 1 and the processing device 7 is set. In step h8, the processing circuit 25 in the processing device 7 determines whether there is any in-process data having the same customer code as the customer code due to the restoration of the communication line among the data stored in the memory 28. When it is determined that the in-process data having the same customer code is stored in the memory 28 of the processing device 7, the process proceeds to step h9, where the in-process data stored in the memory 28 immediately before the interruption of the communication is determined. The session number is updated again to the session number at the time of restoration of the communication line.

At step h7, it is determined whether to delete the in-process data. When the operator inputs an instruction to delete the in-process data by the input means 11 or 12, the process proceeds to step h11.

FIG. 52 is a front view showing the contents of the screen of the display means 13 provided in the customer processing device 1 when deletion of in-process data is instructed in step h7 of FIG. Either of the buttons 89 and 90 for instructing whether to leave or delete the in-process data is designated by an operation of the input unit 11 by the operator. When the button 89 is operated to leave the in-process data, the process proceeds from step h7 to step h10. When it is instructed to delete the in-process data by operating the button 90, the process proceeds to step h11, where a series of operations is completed, and a new job is performed.

When it is instructed in step h7 to leave the in-process data, in the next step h10, the remaining order data stored in the memory 28 of the processing device 7 is transferred from the processing device 7 to the customer processing device 1. And is displayed on the screen of the display means 13.

FIG. 53 is a flowchart showing step h10 in FIG.
FIG. 4 is a front view showing a screen displayed by the display means 13. Immediately before the interruption of the communication occurs, the confirmation button 61 is operated to display the temporarily registered order data.
Looking at such a screen shown in FIG. 53, the operator can operate the input means 11 and 12 to continue the parts ordering operation performed before the interruption of the communication.

Referring to FIGS. 54 to 58, the configuration and operation of the customer name selection process according to the present invention will be described. Some dealers provided with the customer processing devices 1 may wish to perform part order processing at the head office in a lump, and request delivery of parts and billing of payments by branch name. In this case, the head office performs the order processing on behalf of the branch, so that the processing device 7 has a sales / branch code different from that of the head office.
You need to run a website.

FIG. 54 is a flow chart for explaining the operation of the processing circuit 25 of the processing device 7 for performing the customer name selection processing. When a communication line is connected from the customer processing device 1 to the business site of the processing device 7, the process proceeds from step g1 to step g2, where the received customer code from the customer processing device 1 is stored in the memory 28 in advance. A search is performed on the customer table to determine whether or not the received customer code is registered as a store / head office code at the time of session establishment registered in the customer table. In step g3, it is determined whether the received customer code is registered in the customer table and whether there are a plurality of registered customer codes.
If a plurality of store codes for business processing are registered in the customer table as shown in Table 5 corresponding to the store / head office code as the customer code at the time of establishing the session, the process proceeds from step g3 to step g4. Then, in Table 5, the store name individually corresponding to the store code in the business process is read from the customer table in the memory 28 and transmitted to the customer processing device 1. As a result, the name of the store is displayed on display means 1
3 is displayed on the screen.

[0127]

[Table 5]

FIG. 55 is a front view showing a screen displayed by the display means 13 of the processing device for customer 1 in step g4 of FIG. FIG. 55
Is displayed on the screen of the display means 13, and the cursor is pointed to the store name using the input means 11, and one of these store names is selected.

In step g5 of FIG. 54, when the store name is selected according to the display screen of FIG. 55, in the next step g6, a signal representing the store name selected in step g5 is sent from the customer processing device 1. The data is transmitted to the processing device 7. As a result, in step g6, Table 5
In accordance with the customer table, a dealer code in the business process corresponding to the selected dealer name is read, and the read dealer code is used.

In step g3 described above, if a plurality of dealer codes in business processing are not registered corresponding to the dealer / head office code at the time of establishing the session, that is, in accordance with the dealer / head office code at the time of establishing the session. If there is only one store code in the business process, the store / head office code at the time of establishing the session is used as it is in step g7.

In step g8, the store code in the business process corresponding to the store name selected in step g5 is read out in step g6, and the store code of the selected store name is used. g8
, The order processing is performed by using the store code in the business process corresponding to the selected customer name and replacing it with the store / head office code at the time of establishing the session. When the store / head office code at the time of establishing a session and the store code in business processing are the same, the same store code may be used as it is.

Thus, in step g9, delivery of parts,
The billing of the payment amount can be processed by a dealer code in business processing, that is, by a branch name.

FIG. 56 is a front view of a screen showing the contents displayed by the display means 13 of the customer processing device 1 in step g8 of FIG. On the screen of the display unit 13 displayed in FIG. 55 described above, if one of a plurality of (for example, 2 in this embodiment) dealer names is selected by the input unit 11 in step g5 of FIG. In FIG. 56, as shown in FIG. 56, the top menu is displayed in place of the store code corresponding to the selected customer name. The store name 92 is displayed in the top menu of FIG. The store code is also
It may be displayed. In this way, the above-described order processing is performed using the store code corresponding to the store name 92.

FIG. 57 is a flow chart for explaining the operation of the processing circuit 25 of the processing device 7 for performing the customer selection processing according to another embodiment of the present invention. In the customer processing device 1, the operator operates the input means 11 and 12,
In the top menu screen shown in FIG. 3, the input operation area 21 displayed as "customer name selection" is designated by moving the cursor by operating the input means 11 which is a mouse, and clicks to input. When the business process is to be executed using a code other than the currently executed store code, the input operation area 21 is operated in the top menu of FIG. The process proceeds from step k1 to step k2 in FIG. 57, and when the input operation area 21 is operated as described above, the process proceeds to the next step k3. It is determined whether the customer is registered in the customer table stored in the store 28. If the store code for which the session is being established is registered in the customer table, for example, as shown in Table 5, a plurality of store names corresponding to a plurality of store codes in business processing are displayed. FIG. 58 shows that the processing device 7 is operated by operating the “select customer name” input operation area 21 in this manner.
One or a plurality of store names are read out based on the customer table stored in the memory 28, and are displayed on the screen of the display means 13 in the customer processing device 1.

FIG. 58 is a front view showing a customer name selection screen displayed on the display means 13 of the customer processing device 1 in step k4 of FIG. If the store code for which the session is being established is registered in the customer table in the memory 28 of the processing device 7, the customer name selection screen shown in FIG. 58 is displayed. The operator of the store uses the input means 1
Using one mouse, one of the customer names shown in FIG. 58 is selected and input. Thus, by the operation of the processing circuit 9 of the processing device 1 for a customer, the processing circuit 25 of the processing device 7 reads the store code in the business process corresponding to the selected store name from the customer table of the memory 28, The store code in the business process is replaced with the store / head office code at the time of establishing the session to perform the business process.

In step k3, the store code with which the session is currently established is stored in the memory 28 of the processing device 7.
If it is not registered in the customer table stored in the server, when it is determined that the customer is not registered, the process proceeds from step k3 to step k7, and a signal indicating a message “This process cannot be selected” is sent from the processing device 7 to the customer. The message is transmitted to the processing device 1 and this message is displayed on the screen of the display means 13 and treated as an error.

In this way, at the store, the customer name desired to perform business is selected from one or a plurality of customer names displayed on the customer name selection screen shown in FIG. The business is performed using the store code, and the top menu is obtained in the same manner as in FIG. 56 described above. Using the customer name and customer code selected in this way, a part / product ordering operation is performed.

According to the concept of the present invention, even if there is physically one store, different store codes are set for each sales type having a different discount rate, and a single personal computer is used. There is a case where a certain customer processing apparatus 1 is required to perform business processing such as ordering of parts, and the present invention can implement the present invention even in such a request.

In the above embodiment, the customer processing device 7
Although the processing circuit 9 and the processing circuit 25 of the processing device 7 have a part where their operations are described and described in a common flowchart, these processing circuits 9 and 25
They are connected via communication means and operate in cooperation.

FIGS. 59 to 69 are front views showing display screens of the display means 13 when ordering parts for two-wheeled vehicles in the processing device 1 for a store. The operator of the dealer operates the input means 11 and 12 while looking at the display screens shown in FIGS. 59 to 69 to achieve the parts ordering operation by the processing circuit 9. A program for performing such an operation of the processing circuit 9 is transmitted from the processing device 7 and executed in the processing circuit 9.

FIG. 59 is a front view showing a display screen of the display means 13 for performing an operation of specifying a parts catalog and narrowing down the parts catalog when ordering parts. On the screen 101 of the display unit 13 in FIG. 59, the display unit 11 which is a mouse is operated, the display area 103 relating to the frame number is operated using the cursor 102, and the parts catalog by the frame number is specified.
Further, the user operates the display area 104 to search and input attributes of various models, for example, a marketing code, a manufacturing year, a destination, and the like, thereby narrowing down a parts catalog. Thus, the article number 105 of the part,
The article name 106 is selected in accordance with the attributes of the marketing code 107, the year 108, and the destination 109.

FIG. 60 is a front view showing the display screen 110 of the display means 13 when selecting parts using the parts list after narrowing down the parts catalog shown in FIG. On this screen 110, a part number 105 and a part name 106 are displayed, and a selection display area 111 for specifying the page of the parts list and a selection display area 112 from the illustration list including the parts screen are displayed. , Can be selected by operating the input means 11. FIG.
0, for example, the cylinder head 11
3 is selected, and a list for each attribute for each year and model name is displayed in the display areas 114 and 115.

FIG. 61 is a front view showing the display screen 117 of the display means 13 when the user selects the part by operating the input means 11 from the title of the part in FIG.
When a cylinder head is selected, a heading number 4 relating to a plurality of predetermined parts related to the cylinder head
8, a part number 49, a part name, a retail price 118, a year 119, and the like are displayed. Further, an individual order input area 121 for ordering parts using the input means 11 which is a mouse is provided for each part. The operator enters an order input area 12 corresponding to each part.
1 can be operated to perform an ordering operation. This figure 61
Then, it is possible to move to the previous page and the next page to perform the same display, and it is also possible to move to, for example, FIG.

FIG. 62 shows a state in which the operator superimposes a part of the parts list shown in FIG. 61 in a state where the operator displays the screen of the parts ordering business display means 13 shown in FIG. Screen 1 of the display means 13 showing the state of displaying
It is a front view which shows 23. For example, in this embodiment, the state when the input operation is performed using the cursor 102 in the part number 110041237, the part name gasket (head), and the order input area 121 is shown. As a result, the selected part number 49 is copied and displayed on the part number 57 in the parts ordering operation.
After a component is selected on the screen 123 in FIG. 62,
In the display area 125, an input operation by the input means 11 and 12 for the quantity of the selected component is prompted. The worker sets the quantity,
When input by the operation of the input means 11 and 12, the quantity 5
8 is input. By operating the mouse to move the cursor and clicking on the order button on the parts list display, automatic input is possible, and the quantity can be input both at the time of ordering and thereafter.

FIG. 63 shows the display means 13 shown in FIG.
FIG. 13 is a front view showing a screen of the display unit 13 after additionally selecting parts and inputting an order on the screen of FIG. Part number 921501566 previously input, quantity 1
And the above-mentioned part number 110041237, quantity 1
Will be added and ordered. Thus, FIG.
Can be ordered by selectively inputting parts from the parts list on the display screen 117 shown in FIG. By inputting such part numbers and quantities, the above-described screen of FIG. The confirmation button 61 in FIG. 16 is operated, and the order button 6 in FIG.
2 is operated to perform the ordering operation as described above.

FIG. 64 is a front view showing a screen 127 of display means 13 when a part is selected from an illustration list and ordered. In order to select from the illustrations, input operation is performed on the selection display area 112 using the cursor 102 of the input unit 11. Thereby, a plurality of illustration storage screens 128 to 130 are displayed on a single screen 127. The single screen 127 includes all of at least one illustration set screen 129, and further includes at least a part of the illustration set screens 128 and 130. Thus, the operator can select the display area 1 included in each of the plurality of illustration collection screens 128 to 130 while viewing this screen 127.
31 and 132 can be selected by the input means 11 of the mouse. The illustration set screens 128 to 130 are screens including a plurality of parts, and in another embodiment of the present invention, each of the screens 128 to 130 may include a screen of a single part.

FIG. 65 shows a display screen 133 of the display unit 13 when selecting a part based on the illustration list.
FIG. The screen 133 in FIG. 65 corresponds to the display content of the first display area 31 in FIG. 7 described above. When one of the illustration set screens 128 to 130 in FIG. 64 is selected by a selection operation using the mouse in the selection display areas 131 and 132, the selected illustration set screen 134 is selected as shown in FIG.
Is displayed. This illustration set screen 134 is shown in FIG.
This corresponds to the virtual image 38 described above in relation to (2). On the screen 133 near the illustration grouping screen 134, selection display areas 135 and 136 for enlarging and reducing the illustration grouping screen 134 are provided. By operating these selection display areas 135 and 136 with the mouse, the illustration set screen 1 can be set almost steplessly.
34 is enlarged / reduced.

FIG. 66 is a front view showing the screen 137 of the display means 13 when the illustration set screen 134 shown in FIG. 65 is enlarged, and FIG. 67 is a display when the illustration set screen 134 is reduced. It is a front view showing screen 138 by means 13. By enlarging the illustration set screen 134 of FIG. 65 to obtain the screen 137 of FIG. 66, the display area 31 shown in FIG.
Is obtained. Thus, it is possible to easily select and enter the heading number 36 with the cursor 102. On the screen 138 of FIG. 67, a screen 140 in which the illustration group screen 134 is reduced is obtained. In this way, the illustration collection screen 134 is continuously set.
By scaling up / down, the component selection work can be performed accurately.

FIG. 68 is a front view showing a screen of the display means 13 when a component is selected by illustration display. The screen 142 of the display unit 13 displays the screen shown in FIG. 62 described above and the illustration set screen 134 shown in FIG.
In the illustration grouping screen 134 in FIG. 68, the cursor 102 is moved to the entry number 36 displayed via the leader line 37 from the image of the component, and the input means 1 such as a mouse is used.
By selecting and inputting by the operation 1, a new display area 143 is displayed on the uppermost layer in the screen 142 in FIG. 68.

FIG. 69 shows the display area 12 shown in FIG.
3 is an enlarged view of FIG. In this display area 143, a heading number 921 selected and input by the cursor 102 is displayed.
50A, the corresponding part number 49, and the part name 50
And the retail price 118 are displayed. Further, the selected part number 49 is copied and input in the column of the part number 57 of the parts ordering business. Further, the quantity 58 is input by operating the input means 11 and 12. FIG. 68
As is clear from the screen 142 of FIG.
By using the button 34, it is possible to accurately select and input a component while confirming the selected component in the display area 143.

The present invention is capable of the following embodiments.
The present invention stores a display unit having a two-dimensional display screen, an image representing an article, and a heading number set for each article in association with each other, a heading number, and an article number corresponding to the heading number. , A memory for storing an article number in a rewritable manner, input means for inputting an index number, an image of the article stored in the memory, and an index number associated with the image of the article are read out from the memory and displayed. And a control means for displaying an article number corresponding to the input heading number from a memory and outputting the article number on a screen of the means.

According to the present invention, the heading number is stored as image data in the memory by associating the heading number with an image such as a perspective view of the article using, for example, a leader line. Is stored. The article number needs to be changed or updated in accordance with, for example, an improvement of a part or the like, and therefore at least the article number in the memory is rewritable.

The operator looks at the image of the article displayed on the two-dimensional display screen of the display means, selects a required article, and inputs the index number displayed on the screen by the input means. The input means may be configured such that the operator inputs a character such as a numeral of a heading number using a keyboard or the like, but it is preferable to use a mouse connected to a personal computer to display the area of the heading number displayed on the screen. Thus, the heading number is input by pointing and clicking with the cursor, and thereby the heading number input operation can be performed accurately.

The control means reads out the article number corresponding to the index number inputted by the input means from the memory and outputs it. Therefore, the article number corresponding to the article can be output accurately. Even if the image of the article displayed on the screen, that is, the perspective view of the article, for example, appearance, is the same, and therefore the heading number is the same, the article differs for each configuration with different materials, performances, etc. The numbers are associated with each other, and the latest article number representing the article selected and input by the input means can be read from the memory and output.

The input means inputs a heading number associated with the image of the article displayed on the screen, so that the article can be selected and input properly. Therefore, for example, even if images of a plurality of articles are partially overlapped and displayed on the screen, by inputting the heading number, only a single selected article among the plurality of parts can be individually and accurately determined. Can be entered.

The article may be a product, for example, a part and a product, but may also be a combined part in which a plurality of parts are combined and grouped, or an assembly part in which a plurality of parts are assembled. And
A heading number may be associated with such an assembly, and the article may be an article other than a commodity.
The article may be an article related to a two-wheeled vehicle, but may be an article related to another automobile, or may be an article related to various devices and facilities. The display means is realized by a liquid crystal panel, a cathode ray tube, or the like.

According to the present invention, it is easy to accurately perform an input for selecting an article, and it is possible to output the latest article number changed by improving the article. Become. Also, the index number associated with the article image is not changed and is kept constant, so that the correct article number can be output without changing the image data including the article image and the index number. Workability is good. Thus, according to the present invention, for example, when an article is a large number of parts of a two-wheeled vehicle, it is possible to select a part to be ordered, for example, without having to bind and create the thick parts catalog described above in connection with the prior art. It is possible to output the part number by performing the operation properly.

Further, according to the present invention, the screen of the display means includes a first display area for displaying the image of the article in association with the index number, a second display area for displaying the index number and the article number, and an input means. Each item selected and entered,
And a third display area for displaying the remaining items that are not selected.

According to the present invention, first to third display areas are provided on one screen of the display means, and the first display area is associated with an image such as a perspective view of an article and an image of the article. The heading number is displayed in correspondence with the heading number.
The image of the article in the display area is confirmed, and the heading number is input by the input means. In the second display area, the article number corresponding to the heading number is displayed, and the operator can check the article number corresponding to the input heading number.

In the third display area, the input and selected article is displayed separately from the remaining articles, and the display mode is different from the selected article and the remaining unselected articles. For example, for the selected article, the number of orders, etc. corresponding to the number of times selected, etc. are displayed by numbers, and for the remaining articles, such numbers are not displayed. It may be performed to display.

Further, according to the present invention, the first to third display areas are displayed on a single screen of the display means, and the selection (input operation) (operation) by the input means can be performed even more accurately. become able to.

According to the present invention, the control means enlarges or reduces an image displayed in the first display area, and the enlarged image is a part of a virtual image wider than the first display area. A part of the enlarged image is selected by the input means and displayed in the first display area.

According to the present invention, in the first display area, a part of the virtual image is displayed in a larger area than the first display area, thereby facilitating selection and input of each article. it can. It is also possible to reduce the image and display the entire image for one page in the first display area.

According to the present invention, a part of the enlarged image is displayed in the first display area, and the enlarged heading number is input by the input means while viewing the enlarged image of each article. be able to. Therefore, the operability is good, and the input operation (work) can be performed even more accurately.

Further, the present invention is characterized in that the control means counts each article selected and input by the input means for each article, and displays the counting result of each article in the third display area. And

According to the present invention, selection by input means,
Each input article is counted each time the article is input, and the number resulting from the counting is displayed in the third display area as described above. In this way, the selected article and the non-selected article can be displayed separately, and the number of the selected article is also displayed together, so that the operability is good.

According to the present invention, the article name of each article is also stored in the memory, and in the second display area,
The article name is also displayed corresponding to each heading number.

According to the present invention, the article name of each article stored in the memory is also displayed in the second display area. Therefore, the operator can confirm the article selected and input by the input means by looking at the article name. Therefore, the input operation (work) can be performed more accurately.

According to the present invention, the input counting result of the articles is displayed in the third display area, and the article name is displayed in the second display area, so that the selection of the articles and the input operation (work) can be properly performed. Can be done.

Further, according to the present invention, in a memory, a heading number corresponding to the combination article is also stored in a combination article constituted by grouping a plurality of articles, and the screen of the display means displays the information of the combination article. A heading number is also displayed, and when the heading number is inputted by the input means, the control means outputs the article numbers of a plurality of articles constituting the combined article.

According to the present invention, a combination article composed of a plurality of articles is selected by inputting the heading number of the combination article, and the article numbers of the plurality of articles constituting the selected combination article are stored in the memory. It is read and output by the control means. Therefore, it is not necessary to individually select a plurality of articles composing the combination article by the input means, and the selection of the combination article is facilitated, and the article numbers of the plurality of articles composing the combination article are not omitted. It becomes possible to output easily. As a result, the operability is improved, and the selection of a plurality of articles becomes accurate.

For example, the combination article is a crankshaft, and each article constituting the crankshaft may be a connecting rod, a small end bearing, a large end bearing, a crankpin and a crankshaft.

By inputting the heading number of the combination article, it is possible to output the article numbers of a plurality of grouped articles constituting the combination article, so that the input of the plurality of articles constituting the combination article can be performed. Leakage can be prevented, and there is no need to input each item individually, so that operability is improved. In such a combination article, since a plurality of articles composing the combination article are grouped by being surrounded by a line, it is easy for an operator to confirm the combination article. Further, by arranging the first to third display areas in this order from the left to the right of the single screen, the display is performed according to the work procedure by the operator, and as a result, Also has good operability. Further, the article number of the article selected by the article selecting device in this way can be transmitted by a communication means such as a public telephone line or the Internet, so that the present invention can be easily and widely implemented.

The present invention is also characterized in that the combined articles are grouped on the screen by the presence of a plurality of articles constituting the combined article in a region surrounded by a line.

According to the present invention, each of these combined articles surrounds a plurality of individual articles, for example, with a solid line, and the articles in the area surrounded by the lines constitute a combined article. The heading number is associated with, for example, a leader line or the like for each combination article constituted by the individual articles grouped in this way. In this way, what each combination article is made up of,
The operator can easily grasp.

Further, the present invention is characterized in that the first to third display areas are arranged in this order from left to right of the article.

According to the present invention, the first to third display areas are
The operability is improved by being provided sequentially from left to right on the screen of the display means. The operator looks at the image of the article and the heading number displayed in the first display area and inputs the heading number by the input means, and inputs the article number corresponding to the heading number thus input, and further the article name,
Input operation (work) that can be confirmed in the second display area
Can be performed accurately. The article thus input is displayed in the third display area, for example, by the counted number, in distinction from the remaining articles, so that the input operation (work) can be performed more accurately. Operability is good.

The present invention is also an article ordering apparatus including the above-described article selecting apparatus and communication means for transmitting an article number from a control means via a communication network.

According to the present invention, the article number of the article selected and inputted by the article selecting device is transmitted by a communication means such as a public telephone line by a communication means, and this communication network can be realized by the Internet, for example. it can. In this way, it is not necessary to create the above-described thick bookbinding parts catalog of the prior art for selecting an article, and the latest headline number after revision can be transmitted.

[0180]

According to the present invention, the order processing between the customer processing device and the host processing device via the communication means is continued after the communication is interrupted and the communication line is connected again. The ordering operation can be continued, and the ordering data input in the customer processing device can be used as it is until immediately before the interruption of the communication. Thus, when a large amount of order data is input by the input means, even if the communication is interrupted, it is not necessary to input the data again, and the ordering operation can be performed smoothly.

According to the present invention, for example, when one company has a head office and a plurality of branches, order processing is performed collectively using a common customer code which is the customer code of the head office. Business processes such as delivery of goods and billing of payment amount can be performed using individual customer codes for each of a plurality of branches.Also, even if there is only one dealer, the discount rate corresponds to the sales format. If they are different, it is possible to set an individual customer code corresponding to each sales format, and perform order processing. In this way, the order processing is performed in various modes, and the usability is improved.

According to the present invention, the substitute article of the article inputted for ordering by the input means of the customer processing apparatus is displayed on the display means, so that a new substitute article having improved material and performance can be obtained. The operator of the customer processing apparatus can easily understand that the order has been placed, and the order can be placed accurately. Further, not only the article number of the substitute article, but also the name of the article is displayed on the display means, so that the operator of the processing device for the customer can accurately grasp the grasp of the substitute article. In addition, it is possible to place an order accurately.

[Brief description of the drawings]

FIG. 1 is a simplified diagram showing the overall configuration of an embodiment of the present invention.

FIG. 2 is a block diagram showing a specific configuration of a processing device for a store 1;

FIG. 3 shows a display unit 13 provided in the processing device 1 for a store.
It is a front view which shows the screen of FIG.

FIG. 4 is a block diagram showing a specific configuration of a processing device 7 provided in a manufacturing company.

FIG. 5 is a flowchart for explaining the operation of a processing circuit 9 provided in the processing device 1 for a store.

FIG. 6 is a diagram for explaining a more specific part of the operation shown in FIG. 5;

FIG. 7 shows a step a in FIG.
FIG. 4 is a front view showing a display screen of a display unit 13 when a part ordering operation is performed in FIG.

FIG. 8 is a diagram for explaining an image displayed in a first display area 31.

FIG. 9 is a diagram for explaining the operation of the processing device 9 for explaining the operation of enlarging and reducing an image to be displayed on the screen 29 of the display means 13;

FIG. 10 is a diagram showing an example in which a worker in the processing device 1
9 is a flowchart for explaining the operation of the processing circuit 9 when ordering parts by operating the input means 11 and 12 while watching the screen 29 of FIG.

FIG. 11 is a flowchart for explaining an outline of an ordering operation by the processing circuit 9 in the customer processing device 1;

FIG. 12 shows the processing circuit 9 of the processing device 1 for a customer.
6 is a flowchart for explaining a more detailed operation of the ordering operation shown in FIG.

FIG. 13 is a diagram showing an outline of transition of a parts ordering business screen of the processing circuit 9 in the customer processing apparatus 1.

FIG. 14 is a front view showing a top menu displayed on a screen of a display means 13 in a parts ordering business.

FIG. 15 is a front view of a screen for ordering business displayed by the display unit 13;

FIG. 16 shows a part number 57 and a quantity 58 on an initial screen of a part ordering business shown in FIG.
FIG. 9 is a front view of a screen of a display unit 13 showing a state input by the operation 2;

FIG. 17 is a front view of the screen of the display unit 13 obtained by operating the confirmation button 61.

18 is a front view of the screen of the display unit 13 after the order button 62 of FIG. 17 has been operated.

FIG. 19 shows a display unit 1 when it is determined that in-process data exists in the memory 14 after reconnection of communication.
It is a front view of the screen of No. 3.

FIG. 20 is a front view showing a screen displayed by the display unit 13 of the customer processing device 1 when communication is resumed after interruption.

FIG. 21 is a flowchart for explaining the operation of the processing circuit 9 of the customer processing device 1 in the parts ordering business.

FIG. 22 is a front view when performing a substitute part process of a part ordering operation displayed by the display unit 13 in the customer processing apparatus 1.

FIG. 23 is a front view of the screen of the display unit 13 when an input for a parts ordering operation is performed in step d2 in FIG. 21.

24 is obtained after operating a confirmation button 61 on the screen of FIG. 23. It is a front view showing the screen of display means 13.

FIG. 25 is a front view showing a screen of the display unit 13 at the time of querying for a substitute part of the display unit 13 in the customer processing apparatus 1.

FIG. 26 is a front view showing a screen displayed by the display unit 13 in the customer processing device 1 after selecting a substitute part.

FIG. 27 is a front view showing the content displayed on the screen of the display unit 13 of the processing device for customer 1 after the order button 62 is operated in the display state shown in FIG. 26;

FIG. 28 shows input means 11, 1 in the customer processing device 1.
FIG. 7 is a diagram showing an outline of transition of a screen displayed by a display unit 13 when a part order correction business is performed by operating No. 2;

FIG. 29 is a front view showing a screen of the display means 13 when performing a part order correction business.

30 is a front view showing a screen displayed by the display unit 13 after an order correction job is selected from the component jobs in FIG. 29. FIG.

FIG. 31 shows a display unit 13 when the display content 77 of the correction list in the parts order correction business is selected and operated.
FIG. 6 is a front view showing a screen according to FIG.

32 is a front view showing the content displayed on the screen of the display means 13 when an order number is selected in FIG. 31. FIG.

FIG. 33 is a front view showing a screen displayed by the display unit 13 after performing correction in FIG. 32;

34 is a front view showing the screen of the display unit 13 after the correction button 79 has been operated in the display state of FIG. 33.

FIG. 35 is a front view showing a screen displayed by the display unit 13 after the interruption of communication is restored by connecting the communication line again.

36 is a front view showing a screen of the display unit 13 after a button 65 has been operated in FIG. 35. FIG.

FIG. 37 is a flow chart for explaining an operation when in-process data of part ordering and part estimation of the processing circuit 9 in the customer processing apparatus 1 is stored in the memory 28 of the processing apparatus 7;

FIG. 38 is a flowchart for explaining the interruption of communication in the part order correction business by the processing circuit 9 of the customer processing device 1 and the in-process business when the communication line is connected again.

FIG. 39: Display means 1 when order processing of a product such as a two-wheeled vehicle is performed by the customer processing device 1 of the store
It is a figure showing the outline of transition of the 3rd screen.

FIG. 40 is a front view of a screen displaying a top menu by the display unit 13 in the product ordering operation.

FIG. 41 is a front view showing a screen of the display unit 13 when an ordering operation is selected from product operations.

FIG. 42 is a front view showing the screen after the product order data displayed by the display means 13 is input.

43 is a front view showing a screen display state of the display unit 13 after the confirmation button 61 is operated in a state where the order data of FIG. 42 is displayed.

44 is a front view showing a screen showing a state after an order button 62 has been operated to order the order data confirmed in FIG. 43. FIG.

FIG. 45 is a front view showing a screen displayed by the display unit 13 when in-process data is stored in the memory 28 after the communication line interrupted in the product ordering operation is restored.

FIG. 46 is a front view showing a screen displayed by the display means 13 for reprocessing in-process data and adding order data in FIG. 45;

FIG. 47 is a flowchart for explaining the operation of the processing circuit 9 provided in the customer processing device 1 when the product order is in process;

FIG. 48 is a flow chart for explaining the operation of the processing circuit 9 provided in the customer processing device 1 when the product order is canceled.

FIG. 49 is a flowchart for explaining an operation after recovery of interrupted communication relating to in-process data by the processing circuit 9 of the customer processing device 1;

FIG. 50 shows input means 11, 1 in the customer processing device 1.
FIG. 7 is a front view showing a screen displayed by a display unit 13 when a part ordering operation is being performed by operating No. 2;

FIG. 51 is a front view showing a screen displayed by the display unit 13 when a login process is being performed in the customer processing device 1.

FIG. 52 is a front view showing the content of the screen of the display means 13 provided in the processing device for customer 1 when deletion of in-process data is instructed in step h7 of FIG. 41.

FIG. 53: Display means 1 in step h10 in FIG.
FIG. 4 is a front view showing a screen displayed by No. 3;

FIG. 54 is a flowchart illustrating an operation of performing a customer name selection process by the processing circuit 25 of the processing device 7;

FIG. 55 is a front view showing a screen displayed by the display unit 13 of the customer processing device 1 in step g4 of FIG. 54.

FIG. 56 is a front view of a screen showing the content displayed by the display unit 13 of the customer processing device 1 in step g8 of FIG. 54.

FIG. 57 is a flowchart for explaining the operation of the processing circuit 25 of the processing device 7 for performing the customer selection process according to another embodiment of the present invention.

FIG. 58 is a front view showing a customer name selection screen displayed on the display means 13 of the customer processing device 1 in step k4 of FIG. 57.

FIG. 59 is a front view showing a display screen of a display unit 13 for performing an operation of specifying a parts catalog and narrowing down the parts catalog when performing a part ordering operation.

60 is a front view showing a display screen 110 of the display unit 13 when selecting parts using the parts list after narrowing down the parts catalog according to FIG. 59. FIG.

FIG. 61 shows display means 1 when a part is selected by operating input means 11 from a part title in FIG.
3 is a front view showing a display screen 117 of FIG.

62. In a store, a part of the parts list shown in FIG. 61 is superimposed and displayed while the operator is displaying the screen of the parts ordering operation display means 13 shown in FIG. 15 described above. FIG. 9 is a front view showing a screen 123 of the display unit 13 showing a state.

FIG. 63 is a front view showing the screen of the display unit 13 after additionally selecting parts and inputting an order on the screen of the display unit 13 shown in FIG. 62.

FIG. 64 is a front view showing a screen 127 of the display unit 13 when a part is selected from an illustration list and ordered.

FIG. 65 is a front view showing a display screen 133 of the display unit 13 when selecting a component based on the illustration list.

66 is a front view showing a screen 137 of the display unit 13 when the illustration set screen 134 shown in FIG. 65 is enlarged.

FIG. 67 is a front view showing a screen 138 of the display unit 13 when the illustration grouping screen 134 is reduced.

FIG. 68 is a front view showing a screen of a display unit 13 when selecting a part by displaying an illustration.

FIG. 69 is an enlarged view of a display area 123 shown in FIG. 68.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Processing device for store 3 Internet 4, 5, 7 Processing device 9 Processing circuit 11 Input means (mouse) 12 Input means (keyboard) 13 Display means 14 Memory 31 First display area 32 Second display area 33 Third display area 36,48 Heading number 37,43 Leader line 38 Virtual image 44 Solid line 45 Area 49 Article number 50 Article name 61 Confirmation button 62 Order button 71,72,73 Alternative part 74 Order data 79 Correction button 86 Customer code 89,90 Work in process data

 ──────────────────────────────────────────────────続 き Continuing on the front page (72) Inventor Kazushi Yamamuro 1-1, Kawasaki-cho, Akashi-shi, Hyogo Prefecture Kawasaki Heavy Industries, Ltd. Inside Akashi Factory (72) Inventor Hiroyuki Shimakawa 1-1-1, Kawasaki-cho, Akashi-shi, Hyogo Prefecture Kawasaki Heavy Industries Inside the Akashi Factory (72) Inventor Takamitsu Hashimoto 1-1, Kawasaki-cho, Akashi-shi, Hyogo Kawasaki Heavy Industries Inside Akashi Factory, Ltd. (72) Ryoichi Murame 1-1, Kawasaki-cho, Akashi-shi, Hyogo Kawasaki Heavy Industries Stock (72) Inventor Daiki Sato 1-1, Kawasaki-cho, Akashi-shi, Hyogo Kawasaki Heavy Industries, Ltd.

Claims (10)

[Claims] 1. A processing device for a customer, wherein input means for inputting order data including the type and quantity of an article, display means, and a customer code are set, and various data are stored. A first memory, storing order data from the input means in the first memory;
A customer processing device including a first processing circuit for displaying the stored order data on a display means and outputting intermittently in accordance with the customer code; and (b) connecting to the first processing circuit. Communication means for performing transmission via a communication network; (c) a host processing device, a second memory for storing order data via the communication means corresponding to the customer code; A communication interruption detecting means for detecting interruption of communication via the communication means with the apparatus; and after the communication interruption detecting means detects that the communication is interrupted, the communication interruption detecting means is again connected to the customer processing device having the same customer code. In this way, the in-process data stored in the second memory is output, and the first data is output via the communication means.
And a host processing device including a second processing circuit for transmitting to a memory. 2. The article ordering apparatus according to claim 1, wherein the first processing circuit outputs the order data intermittently each time an input operation other than the order data is performed by the input means. . 3. The communication means sets a session number for each connection between the customer processing device and the host processing device, and a second processing circuit of the host processing device stores order data in a second memory. Stores not only the customer code but also the session number, connects the individual line corresponding to the session number, connects again after the communication is interrupted, and sets a new session number. 3. The article ordering / ordering apparatus according to claim 1, wherein the old session number of the data is updated to a new session number. 4. (a) a plurality of customer processing devices,
Each of the customer processing devices is provided with input means for inputting order data including the type and quantity of the article, and selecting one of a plurality of customer names, display means, and a first memory. Customer processing devices are grouped, a common customer code is set for the customer processing devices constituting each group, and a first memory for storing various data, and order data from the input means are stored in the Store in one memory,
A customer processing device including a first processing circuit for displaying the stored order data on the display means and outputting the stored order data in accordance with the common customer code; and (b) a communication network connected to the first processing circuit. (C) a host processing device, the host processing device including a second memory and a second processing circuit, the second memory storing a customer table, The table includes one or a plurality of common customer codes, individual customer codes individually corresponding to the plurality of customer processing devices belonging to each common customer code group, and a customer name corresponding to each individual customer code. And storing the order data via the communication means in correspondence with each individual customer code, and the second processing circuit corresponding to the common customer code received via the communication means,
It is determined whether or not a plurality of individual customer codes are stored in the customer table. When a plurality of individual customer codes are stored, a customer name corresponding to each of the plurality of individual customer codes is output and transmitted by the communication means. The customer name is displayed on the display means, the individual customer code corresponding to the customer name selected by the input means is read from the customer table, and the order data is stored in the second memory in accordance with the read individual customer code. An order receiving / ordering apparatus for articles, wherein 5. (a) A plurality of customer processing devices,
Each of the customer processing devices inputs order data including the type and quantity of the article, and instructs a customer selection operation, and selects input means for selecting one of a plurality of customer names; display means; A first memory for storing a plurality of customer processing devices in which a plurality of customer processing devices are grouped, a common customer code common to the customer processing devices constituting each group is stored, and various data are stored; In response to the output from the input means to which the operation has been instructed, common customer data is output, the order data from the input means is stored in the first memory, and the stored order data is displayed on the display means. A processing device for a customer including: a first processing circuit that outputs in response to a common customer code; (b) communication means connected to the first processing circuit for performing transmission via a communication network; and (c) a host. The host processing device includes a second memory and a second processing circuit, wherein the second memory stores a customer table, the customer table includes one or more common customer codes, The order data transmitted through the communication means includes an individual customer code individually corresponding to each of the plurality of customer processing devices belonging to the common customer code group, and a customer name corresponding to each individual customer code. And a second processing circuit corresponding to the common customer code received via the communication means,
It is determined whether or not a plurality of individual customer codes are stored in the customer table. When a plurality of individual customer codes are stored, a customer name corresponding to each of the plurality of individual customer codes is output and transmitted by the communication means. The customer name is displayed on the display means, the individual customer code corresponding to the customer name selected by the input means is read from the customer table, and the order data is stored in the second memory in accordance with the read individual customer code. An order receiving / ordering apparatus for articles, wherein 6. When the second processing circuit judges that a plurality of individual customer codes corresponding to the received common customer code are not stored in the customer table, the judgment result is output to the first processing circuit. 6. The article ordering apparatus according to claim 5, wherein the first processing circuit displays on the display means that the ordering operation is not possible. 7. A processing device for a customer, wherein input means for inputting order data including the type and quantity of an article, display means, a customer code are set, and various data are stored. A first memory, storing order data from the input means in the first memory;
A processing unit for a customer including a first processing circuit for displaying the stored order data on a display unit; (b) a communication unit connected to the first processing circuit and transmitting the data via a communication network; A) host processing device, the host processing device including a second memory and a second processing circuit, wherein the second memory stores order data via the communication means in correspondence with the customer data; Among them, the article number indicating the type of the article and the article number of the substitute article which substitutes for the article represented by the article number are stored correspondingly, and the second processing circuit stores the order data received via the communication means. And a host processing device for storing in the second memory corresponding to the customer code, outputting the article number of the substitute article, giving the article number to the first processing circuit, and displaying it on the display means. 8. When the substitute article corresponding to the article number in the order data is of a single type, the article number of the substitute article is
An output is provided from the second processing circuit via the communication means, and the first processing circuit causes the display means to display the article number of the single type of substitute article together with the article number inputted by the input means. The article ordering / ordering apparatus according to claim 7, wherein 9. When there are a plurality of types of substitute articles corresponding to the article numbers in the order data, the article numbers of the respective substitute articles are output from the second processing circuit via the communication means. Means for displaying the article numbers of the plurality of types of alternative articles together with the article number input by the input means, and outputting the article number selected by the input means from among the plurality of alternative articles, via the communication means. A second processing circuit for storing the article number of the selected alternative article in the second memory as ordering data in accordance with the customer code. 10. An article name corresponding to the article number of the alternative article is stored in the second memory, and the second processing circuit outputs the article name together with the article number of the alternative article via the communication means. 10. The article ordering / ordering apparatus according to claim 7, wherein the first processing circuit causes the display means to display the article number and the article name of the substitute article in association with each other.