JP2002312830A - Automatic teller machine - Google Patents

Automatic teller machine

Info

Publication number
JP2002312830A
JP2002312830A JP2001119019A JP2001119019A JP2002312830A JP 2002312830 A JP2002312830 A JP 2002312830A JP 2001119019 A JP2001119019 A JP 2001119019A JP 2001119019 A JP2001119019 A JP 2001119019A JP 2002312830 A JP2002312830 A JP 2002312830A
Authority
JP
Japan
Prior art keywords
passbook
end user
new
atm
teller machine
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
JP2001119019A
Other languages
Japanese (ja)
Other versions
JP3817437B2 (en
Inventor
Kazufumi Chimura
和史 千村
Koji Suematsu
孝二 末松
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Hitachi Ltd
Original Assignee
Hitachi Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Hitachi Ltd filed Critical Hitachi Ltd
Priority to JP2001119019A priority Critical patent/JP3817437B2/en
Publication of JP2002312830A publication Critical patent/JP2002312830A/en
Application granted granted Critical
Publication of JP3817437B2 publication Critical patent/JP3817437B2/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Abstract

PROBLEM TO BE SOLVED: To improve services of bankbook issue to end users when a bankbook is renewed. SOLUTION: Items other than object items to be carried over to a new bankbook when the bank book is renewed are transferred at an end-user's desired.

Description

【発明の詳細な説明】DETAILED DESCRIPTION OF THE INVENTION

【0001】[0001]

【発明の属する技術分野】本発明は、金融関係他の現金
自動取り引き装置に関するものである。
BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automatic cash transaction apparatus related to financial matters and the like.

【0002】[0002]

【従来の技術】通帳発行機構付の現金自動取り引き装置
(以降ATMと記す)においてエンドユーザが持参した
通帳(旧通帳)に記帳可能な頁が無くなった場合、通帳
繰越が発生し、エンドユーザが通帳繰越しを希望する
と、新通帳が通帳発行機構から発行され、未記帳分が新
通帳に印字される。この時、使用している通帳(旧通帳)
が総合口座通帳等の多科目通帳であった場合、繰越しが
発生した取引き科目以外の科目(まだ取引き印字できる
頁がある科目)の未記帳分について従来は(1)その場
で全科目新通帳に記帳処理する。(2)旧通帳に記帳す
るのどちらかで行うことになっている。このため、
(1)の処理を実施する金融機関において、エンドユー
ザが繰越しが必要となった取引きのみ記帳し、それ以外
の科目の未記帳分は後日、新通帳に記帳して欲しいと思
っても出来ないため、全科目記帳処理する間、待たされ
る、という不満があった。特に、4科目通帳等の多科目通
帳では、全科目記帳を行うには、時間が掛かるため、待
ち時間が非常に長くなるという問題があった。このよう
な技術としては、特開平7−244768号公報があ
る。
2. Description of the Related Art In an automatic teller machine with a passbook issuing mechanism (hereinafter referred to as ATM), when a passbook (old passbook) brought by an end user runs out of pages that can be booked, passbook carryover occurs, and the end user loses the passbook. If a passbook transfer is desired, a new passbook is issued from the passbook issuing mechanism, and the unrecorded portion is printed on the new passbook. At this time, the passbook used (old passbook)
Is a multi-subject passbook such as a general account passbook, the unrecorded portion of the non-transactional subjects (the ones that still have pages on which transactions can be printed) other than the transaction subjects that have been carried over are conventionally (1) all subjects on the spot Record the new passbook. (2) It is supposed to be done by either registering in the old passbook. For this reason,
In the financial institution that performs the processing of (1), it is impossible even if the end user wants to record only the transactions that need to be carried over, and to record the unrecorded items of other subjects in the new passbook at a later date Therefore, there was a dissatisfaction that the user had to wait while processing all the account books. In particular, in the case of a multi-subject passbook such as a four-subject passbook, there is a problem that the waiting time becomes extremely long because it takes time to complete all the subject diaries. As such a technique, there is JP-A-7-244768.

【0003】[0003]

【発明が解決しようとする課題】上記従来技術の問題点
を解決するため、通帳繰越が発生した場合の新通帳への
記帳方法をエンドユーザが選択できるようにすること
で、通帳繰越し時の待ち時間の短縮、あるいはその場で
通帳繰越しが完了する(再度記帳に行かなくてもよい)
というエンドユーザに対するサービス向上を図ることが
できる装置を提供することにある。
SUMMARY OF THE INVENTION In order to solve the above-mentioned problems of the prior art, the end user can select a method for registering a new passbook when a passbook is carried over, so that the waiting time when the passbook is carried over is changed. Shorten the time, or complete the passbook transfer immediately (you do not need to go to the book again)
It is an object of the present invention to provide a device that can improve the service for end users.

【0004】[0004]

【課題を解決するための手段】上記目的を達成するた
め、本発明のATMは、通帳繰越が発生した場合、エン
ドユーザが(1)その場で全科目を新通帳に印字する
(全科目繰越し処理する)。(2)繰越しが必要となっ
た取引き科目以外の科目の未記帳印字は後日改めて、新
通帳に行うのどちらか希望する方を選択出来るようにす
る。(1)が選択された場合は繰越しとなった科目以外
の科目の未記帳取引きについても記帳を行い、新通帳を
エンドユーザに発行する。(2)が選択された場合には
繰越しとなった科目のみ新通帳に記帳し、残りの科目の
未記帳情報はホストに登録後、新通帳をエンドユーザに
発行すると共に、後日、繰越し当該取引き科目以外の科
目の印字をしてもらうよう案内を表示する。以上のよう
にエンドユーザの指定に従って通帳繰越しを実施するこ
とでエンドユーザに対するサービス向上を図ることがで
きる。
In order to achieve the above object, in the ATM of the present invention, when passbook carryover occurs, the end user (1) prints all the subjects on the spot in a new passbook (forward all subjects). Process). (2) The non-bookkeeping printing of the courses other than the transaction courses that need to be carried over will be renewed at a later date so that the user can select the desired one of the new passbooks. If (1) is selected, entries are made for unregistered transactions other than those carried over, and a new passbook is issued to the end user. When (2) is selected, only the account carried over is recorded in the new passbook, and the unposted information of the remaining subjects is registered in the host, and then the new passbook is issued to the end user, and the transaction carried forward at a later date. The guidance is displayed so that the subject other than the subject can be printed. As described above, by carrying out the passbook transfer according to the designation of the end user, it is possible to improve the service for the end user.

【0005】[0005]

【発明の実施の形態】以下に本発明の一実施例を図面に
より説明する。
DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will be described below with reference to the drawings.

【0006】図1は、本発明の一実施例における現金自
動取り引き装置の概略図である。
FIG. 1 is a schematic view of an automatic cash transaction apparatus according to one embodiment of the present invention.

【0007】図2は、本発明の一実施例における現金自
動取り引き装置の制御フロー図である。
FIG. 2 is a control flow chart of the automatic cash transaction apparatus according to one embodiment of the present invention.

【0008】通帳発行機構付きのATMにおいて通帳を
使用した取引き時に当該取引き科目の印字可能な頁が満
行になり、未記帳分の印字データが残っている場合、通
帳繰越しが発生する。この時、当該通帳が多科目通帳で
あり、取引き中の科目以外にも未記帳の印字データがあ
る場合、ATMの操作画面にその場で全科目を新通帳に
記帳するか、後日、残りの科目の記帳を新通帳に行う
か、どちらか選択するよう表示を行う。
In an ATM with a passbook issuing mechanism, when a passbook is used for a transaction and a printable page of the transaction item becomes full and unprinted print data remains, passbook carryover occurs. At this time, if the passbook is a multi-subject passbook and there is unprinted print data in addition to the course being transacted, either record all the courses in the new passbook on the ATM operation screen on the spot, or Is displayed on the new passbook, or a choice is made.

【0009】例えば、普通・定期・貯蓄預金を有する3
科目通帳を使用しているエンドユーザが普通預金の取引
き時に印字可能な頁がなくなった(普通預金の頁が満行
になった)ために、繰越しが必要となった場合(A
1)、取引き中の通帳と同一種類のの通帳が通帳発行機
構にセットされていれば(A2)、ATMの操作画面に
通帳繰越しが必要となったことを表示する(A3)と共
にホストコンピュータと交信し(A4)、定期、貯蓄預
金の印字データを問い合わせる。定期、貯蓄預金にも未
記帳分の取引き印字データがあり(A5)、エンドユー
ザが繰越しを希望した場合には、「普通預金の繰越し処
理を行うため、新通帳の発行を行う」ことを表示(A
6)する。取引き中の科目以外にも未記帳データがある
場合には、「定期預金、(あるいは貯蓄預金)の未記帳
内容もこの場で新通帳に記帳する」か「定期、貯蓄預金
の未記帳内容は後日新通帳に記帳する」か選択する案内
をATMの操作画面に表示(A7)する。
[0009] For example, 3 with ordinary, regular and savings deposits
When the end user using the account passbook runs out of pages that can be printed during the transaction of the ordinary deposit (the page of the ordinary deposit is full), it is necessary to carry over (A
1) If a passbook of the same type as the passbook being traded is set in the passbook issuing mechanism (A2), it is displayed on the operation screen of the ATM that passbook transfer is necessary (A3), and the host computer is displayed. (A4), and inquire about the print data of the savings and deposits at regular intervals. If there is unprinted transaction printing data in the regular and savings deposits (A5), and the end user wants to carry over, "Issuing a new passbook in order to carry out the ordinary deposit carryover process" Display (A
6) Yes. If there is unposted data other than the account being transacted, either "Record the unposted contents of time deposits (or savings and deposits) in the new passbook on the spot" or "Unrecorded contents of time deposits and savings deposits" Is displayed on the ATM operation screen (A7).

【0010】ATMの画面表示に従い、エンドユーザは
自分の希望する処理方法を選択する。
According to the display on the ATM screen, the end user selects his / her desired processing method.

【0011】その場で全科目を新通帳に記帳することを
エンドユーザが選択した場合には、普通預金の繰越し取
引き分の印字(A8)と、定期と貯蓄預金の既に旧通帳
に印字してあった分と未記帳分の印字を行い(A9)、
新通帳と旧通帳をエンドユーザに返却する(A10)。
If the end user selects to record all the items in the new passbook on the spot, the printing of the carry-over transaction of the ordinary deposit (A8) and the printing of the regular and savings accounts in the old passbook are performed. The print of the remaining portion and the unrecorded portion are performed (A9),
The new passbook and the old passbook are returned to the end user (A10).

【0012】一方、後日定期と貯蓄預金の未記帳分の記
帳を新通帳に行うことが選択された場合には、普通預金
の繰越し取引き分の印字(A11)と、旧通帳に印字し
てあった定期と貯蓄預金の内容のみ新通帳に記帳し(A
12)、後日未記帳分の印字が必要であるという情報を
ホストに登録後(A13)、後日記帳をお願いする案内
画面を表示し(A14)、新通帳と旧通帳をエンドユー
ザに返却する(A15)。
On the other hand, if it is selected that a new passbook is to be recorded at a later date and for a bank account of a savings deposit, the printing (A11) of the carry-over transaction of the ordinary deposit and the printing of the old passbook are performed. Only the contents of the regular period and the savings deposit are recorded in the new passbook (A
12) After registering information indicating that printing is required for an unregistered book at a later date in the host (A13), a guidance screen requesting a later register is displayed (A14), and the new passbook and the old passbook are returned to the end user (A13). A15).

【0013】以上により、通帳繰越し時の処理をエンド
ユーザの希望により実施することができ、通帳繰越し時
のエンドユーザに対するサービスを向上させる事ができ
る。
[0013] As described above, the process at the time of passbook transfer can be performed according to the request of the end user, and the service for the end user at the time of passbook transfer can be improved.

【0014】[0014]

【発明の効果】本発明によれば、既存のATMを利用し
て、通帳繰越し時のエンドユーザに対するサービスを向
上させることができる。特に近年、多科目の通帳を使用
する金融機関が増加していることからも通帳繰越し時間
が待てないエンドユーザに対して有効な手段と言える。
According to the present invention, it is possible to improve the service for the end user when the passbook is carried over using the existing ATM. In particular, in recent years, the number of financial institutions using multi-passbooks has been increasing, so this can be said to be an effective means for end users who cannot wait for the passbook transfer time.

【図面の簡単な説明】[Brief description of the drawings]

【図1】本発明の一実施例における現金自動取り引き装
置の概略図。
FIG. 1 is a schematic diagram of an automatic cash transaction apparatus according to an embodiment of the present invention.

【図2】本発明の一実施例における現金自動取り引き装
置の制御フロー図。
FIG. 2 is a control flow chart of the automatic cash transaction apparatus in one embodiment of the present invention.

【符号の説明】[Explanation of symbols]

1…ATM、2…通帳発行機構、3…ATM操作画面、
4…ホストコンピュータ、5…オンライン回線、A1〜
A15…通帳繰越し時の主な処理。
1 ATM, 2 passbook issuing mechanism, 3 ATM operation screen,
4: Host computer, 5: Online line, A1
A15: Main processing at the time of passbook transfer.

─────────────────────────────────────────────────────
────────────────────────────────────────────────── ───

【手続補正書】[Procedure amendment]

【提出日】平成14年7月17日(2002.7.1
7)
[Submission date] July 17, 2002 (2002.7.1)
7)

【手続補正1】[Procedure amendment 1]

【補正対象書類名】明細書[Document name to be amended] Statement

【補正対象項目名】特許請求の範囲[Correction target item name] Claims

【補正方法】変更[Correction method] Change

【補正内容】[Correction contents]

【特許請求の範囲】[Claims]

フロントページの続き Fターム(参考) 3E040 BA07 FK05 FK06 Continued on the front page F term (reference) 3E040 BA07 FK05 FK06

Claims (1)

【特許請求の範囲】[Claims] 【請求項1】 通帳発行機構を備えた現金自動取り引き
装置(ATM)において総合口座通帳等の多科目通帳を
使用していて通帳繰越が発生した場合、繰越しとなった
科目以外の科目の未記帳分の記帳処理をその場で行う
か、後日行うかをエンドユーザが選択することが出来る
ことを特徴とする現金自動取り引き装置。
1. An automatic teller machine (ATM) provided with a passbook issuing mechanism, when a multi-passbook such as a comprehensive account passbook is used and a passbook is carried over, unregistered books other than the carried-over subject. An automatic cash transaction apparatus characterized in that an end user can select whether to perform a bookkeeping process on the spot or at a later date.
JP2001119019A 2001-04-18 2001-04-18 Automatic cash transaction equipment Expired - Fee Related JP3817437B2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP2001119019A JP3817437B2 (en) 2001-04-18 2001-04-18 Automatic cash transaction equipment

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP2001119019A JP3817437B2 (en) 2001-04-18 2001-04-18 Automatic cash transaction equipment

Publications (2)

Publication Number Publication Date
JP2002312830A true JP2002312830A (en) 2002-10-25
JP3817437B2 JP3817437B2 (en) 2006-09-06

Family

ID=18969306

Family Applications (1)

Application Number Title Priority Date Filing Date
JP2001119019A Expired - Fee Related JP3817437B2 (en) 2001-04-18 2001-04-18 Automatic cash transaction equipment

Country Status (1)

Country Link
JP (1) JP3817437B2 (en)

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2012048493A (en) * 2010-08-26 2012-03-08 Oki Electric Ind Co Ltd Passbook updating system
JP2019046208A (en) * 2017-09-04 2019-03-22 富士通フロンテック株式会社 Automatic transaction system and automatic transaction method

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2012048493A (en) * 2010-08-26 2012-03-08 Oki Electric Ind Co Ltd Passbook updating system
JP2019046208A (en) * 2017-09-04 2019-03-22 富士通フロンテック株式会社 Automatic transaction system and automatic transaction method

Also Published As

Publication number Publication date
JP3817437B2 (en) 2006-09-06

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