JP2002312573A - Job management method and system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a job management system in which job processing relate with merchandise or the like is efficiently managed. SOLUTION: A Job management system 1 is constituted of a job management server 10 and a job terminal 20. The job management server 10 receives key information for specifying merchandise from the job terminal 20, and specifies merchandise based on the received key information, and extracts the basic information and job information of the specified merchandise, and transmits it to the job terminal 20. Moreover, the job management server 10 receives from the job terminal 20 selection information for selecting prescribed merchandise from among the specific merchandise and designation information for designating the job processing related with the specific merchandise, and provides an input picture for inputting the job information of the designated job processing concerning the selected merchandise to the job terminal 20 in response to the received selection information and designation information. Then, the job management server 10 receives the job information inputted to the input picture from the job terminal 20, and stores it in a prescribed file by associating it with the basic information.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a business management method and a business management system capable of efficiently managing various business processes such as sales of goods (including services) and repairs.

[0002]

2. Description of the Related Art Conventionally, in car dealers (including new car sales and used car sales), estimates, orders, orders, purchases, maintenance, registration (vehicle verification, registration and update of various insurances, etc.),
In charge of delivery, purchase processing (payment of purchase price), sales processing (collection of sales price), business management unit such as customer management (hereinafter referred to as event), the person in charge fills out slips, etc.
The progress of the business is managed by recording this in a ledger or the like.

Recently, a business management system using a computer has been developed and put into practical use from the viewpoint of improving the efficiency of business management. For example, in a distributed processing type system, a person in charge starts a predetermined business management application from a terminal of each store connected to a server that stores and manages various business data via a predetermined network. Execute.

[0004] Specifically, a person in charge selects a process corresponding to a predetermined event from, for example, a menu screen on which a list of events is displayed (for example, an initial screen of a business management application). In response to the selected event,
An input screen for inputting predetermined business data is displayed on the terminal. For example, in the case of a purchase operation, the person in charge inputs business data such as a contract number, a purchase date, a person in charge of purchase, a supplier, vehicle information, document information (vehicle verification, etc.), and insurance information.

[0005] The person in charge checks the input business data on the input screen, and if there is no error, performs an operation for fixing the input business data. When the input business data is determined, it is transmitted to the server via the network. The server generates an identification number for identifying the received business data, and stores the identification number and the business data in the business file described above in association with each other.

When a person in charge wants to confirm or correct business data stored in a business file, he or she selects an event for confirmation or correction, and displays an execution screen for executing desired processing. call. Further, an identification number for identifying business data to be confirmed or corrected is input. The server reads predetermined business data corresponding to the input identification number from the business file and transmits the read business data to the terminal. The terminal displays the business data transmitted from the server on the execution screen, so that the person in charge can confirm or correct the business data.

[0007]

In such a configuration, when performing a plurality of processes, the person in charge terminates the process of one event and switches the screen (for example,
The user must return to the initial screen, select the next event, and execute the next process, which is not efficient. Further, in order to confirm or correct the input business data, an identification number for identifying the business data is required. Therefore, if the person in charge does not know the identification number, for example,
It is necessary to search for an identification number separately from a slip or the like printed for settlement, which is troublesome.

[0008] In addition, progress management of the entire business from estimation, contract, registration, and delivery is also one event.
When this progress management is selected as an event, the execution screen of the terminal displays, for example, contract number, customer information (customer name, address, etc.), contract date, registration (scheduled) date, delivery (scheduled) date, vehicle information, etc. Basic information and an identification number (for each event) for identifying the business data described above are displayed. Such progress management information is stored in a progress management file of the server.

Therefore, the person in charge needs to input the progress management information for each contract separately from the input of the business data for each event, and store and save the information in the progress management file. Since this progress management information is a part of the business data, duplicate business data is input, which is not efficient.

For example, when a customer inquires about a detailed progress status that is not included in the above-described basic information,
First, the person in charge searches the progress management file using the customer name as a key, and displays a list of relevant data. Next, the screen is switched, and as described above, an event for confirming the input business data is selected, and based on the identification number of each business data, the detailed business data requested by the customer is displayed. Needs to be called, which is complicated.
In addition, since the input screen for inputting the business data and the screen for displaying the progress management information are not displayed on the same screen, it is necessary to refer to the data of the progress management information and to input the business data of a predetermined event. Must be returned to the progress management screen each time, which is inconvenient.

[0011] A similar problem exists not only in vehicles but also in a management system for sales operations of various products (including services).

The present invention has been made in view of the above circumstances, and has as its object to improve the efficiency of business management.

[0013]

In order to achieve the above object, a business management method according to a first aspect of the present invention includes a key information input step of inputting key information for specifying a product, and specifying the product. A basic information file storing basic information for each product is searched for, and the basic information corresponding to the key information and a product specifying step for specifying the product represented by the basic information are specified. A basic information display step of displaying information representing a product and basic information, a business process specifying step of specifying a business process to be performed on the product, and a product specified in the product specifying step, which is specified in the business process specifying step. Business data that extracts and displays business data indicating the contents of business processes that have been performed from business files that store products and business data in association with each other. And a business process selecting step of selecting one product from the products specified in the product specifying step in response to a user operation, and selecting a business process for the selected product, and the business process. An input screen display step of displaying a business data input screen for inputting business data related to the business process selected in the selection step, and the business data input from the business data input screen, in correspondence with the basic information, And a business data storage step of storing the business data in a business file.

According to this method, for example, the user roughly specifies a plurality of products by using arbitrary key information, displays the basic information thereof, further specifies an arbitrary business process, and specifies each business process. Business data can be displayed.
Therefore, the user can select a predetermined or desired product from a plurality of products with reference to the displayed basic information and business data. As a result, a product can be efficiently selected, and for example, a product can be quickly identified and responded to using fragmentary storage of a user or fragmentary information provided by a customer.

Further, when a business process is specified for the specified product, an input screen for inputting business data of the business process of the product is displayed, and business data can be input. Therefore, the user can easily specify the product and input the business data.

For example, the business file is prepared for each business process, and the business process designating step performs a predetermined business process in response to an operation of a button switch (including an icon or the like) linked to each business file. The specified business data display step displays business data in a business file linked to the operated button switch.

It is desirable to display the basic information and the business data on the same screen. The user can refer to the displayed basic information and business data at the same time, and it becomes easier to specify the product.

For example, the business file is prepared for each business process, the business data display step displays the business data in a tabular form with tabs linked to the business file, and the business process selection step includes: A business process corresponding to the tab selected by the user is selected.

In the business data display step, business data is displayed in tabular form with tabs for each business process.
The tab may be linked to a business file corresponding to each event. It is easy and convenient for the user to visually recognize the items arranged in the table format in association with the business data representing the contents of the business process.

[0020] The information processing apparatus may further include a step of extracting and displaying from the business file progress information indicating a progress status of the business related to the product specified in the product specifying step. With this configuration, there is no need to provide a data file for progress management separately from the business file, and the file configuration is simplified.

In order to achieve the above object, the business management system according to the second aspect of the present invention can access a file storing basic information of a product and business information indicating the contents of business processing for each business processing unit. And a business management system capable of communicating with a terminal, wherein key information for identifying a product is received from a terminal device, and key information receiving means for receiving the key information and basic information stored in a file. A basic information search unit for identifying a product based on the extracted basic information and business information of the identified product; and a basic information transmitting unit for transmitting the extracted basic information and business information of the specific product to the terminal. Means for receiving, from the terminal, selection information for selecting a predetermined product from the specific products and specification information for specifying a business process for the specific product; In response to the-option information and the designation information, and means for providing an input screen for inputting operational information for the specified business processes for the selected items to the terminal,
Means for receiving the business information input to the input screen from the terminal, associating the business information with the basic information, and storing the business information in the file, and specifying the product based on the key information,
Display the input business information of the specified product together with the basic information, enable the selection of the product based on the displayed business information and the basic information, and input the business information of another business process for the selected product. It is characterized in that input from a screen is enabled.

In order to achieve the above object, a business management device according to a third aspect of the present invention stores a file storing basic information of a product and business information indicating the content of business processing for each business processing unit related to the product. Means for storing, key information receiving means for receiving key information for specifying the product, means for specifying the product based on the received key information and basic information stored in a file, A means for extracting basic information from a file for a product, a means for receiving business process specification information for specifying a business process, and a business information for the specified product for the business process specified by the received business process specification information From a file, means for displaying the extracted basic information and business information, and selection information for selecting a predetermined product from the specific products. Means for receiving designation information designating the business process for the specific product, and inputting the business information of the business process designated for the selected product in response to the received selection information and the designation information. And a means for receiving the business information input on the input screen, storing the business information in the file in association with the basic information.

In order to achieve the above object, a program according to a fourth aspect of the present invention comprises: a key information input step of inputting key information for specifying a product to a computer;
A basic information file storing basic information for each product, a product specifying step of specifying a product based on the key information input in the key information input step, and basic information indicating the content of the product specified in the product specifying step; A basic information display step of extracting and displaying from the business data, a business data specifying step of specifying a type of business data indicating the content of business processing performed on the product, and the product specifying step. Information display step of extracting and displaying the business data of the type from the business file storing the business data relating to the business processed for each product, and a user based on the business data displayed in the auxiliary information display step Select one product from the products specified in the product specifying step in response to the operation of A business process selection step of selecting a business process for the selected product, an input screen display step of displaying a business data input screen for inputting business data related to the business process selected in the business process selection step, the business data And executing a business data storing step of storing business data input from an input screen in the business file in association with the key information.

A computer program for causing a computer to execute the above-described business management method, or for causing the computer to function as the above-described business management system, is recorded on the computer, recorded on a recording medium, distributed, or communicated. You may distribute and download.

[0025]

DESCRIPTION OF THE PREFERRED EMBODIMENTS A business management system according to an embodiment of the present invention will be described by taking a distributed business management system related to used car sales as an example.

As shown in FIG. 1, the business management system 1 of this embodiment can be connected to the business management server 10 located at the management headquarters and the business management server 10 via the network 2. And a business terminal 20 installed at a used car dealer. Although not shown, settlement terminals arranged for each regional base can also be connected to the business management server 10 via the network 2.

The business management server 10 is a server computer including a communication unit 11, a storage unit 12, and a control unit 13.

The communication unit 11 communicates with the business terminal 20 via the network 2, receives information (data, commands, etc.) transmitted from the business terminal 20, and provides the information to the control unit 13. The information from the control unit 13 is transmitted to the business terminal 20.
Send to

The storage unit 12 is composed of a hard disk, a semiconductor memory, and the like. A program for causing this server computer to function as a business management server and an OS (Op
erating System).

The storage unit 12 further stores various files (information holders) necessary for business management, for example, an access information file, a basic information file, and a business information file. The access information file stores a pair of a terminal identification number and a password for identifying the business terminal 20 connectable to the management server via the network 2.

The basic information file stores basic information of the vehicle. Basic information includes the management number, contract date, plate number, body number, supplier, supplier, credit number (buyer), order form number, vehicle type,
This is information relating to a vehicle number such as an exhibition number (an identification number assigned to an exhibition at a store or an Internet auction or the like), a sales destination, a salesperson, and the like.

Business files include purchase, customer management,
Document information (vehicle verification, various insurance related), tax management, registration /
It consists of files for each business process (event) such as delivery, sales management, purchase management, cost management, and maintenance. Each business file includes predetermined business data (for example,
If purchasing, purchase classification, purchase date, goods receipt date, purchaser,
Data such as supplier, purchase price, vehicle type, accessory options, accident history, repair history, etc.) are recorded.

The basic information file and each business file are:
Relational database (RDB, Relational Dat
abase). That is, in the basic information file, key information (basic information on the vehicle described above) used when the control unit 13 searches for each business file is stored as a candidate for a main key. On the other hand, business data on a specific vehicle in each business file corresponds to key information (basic information) on the same vehicle in the basic information file, and one of the data included in the basic information file is used as an external key to search. It is configured to be possible.

The control unit 13 has a CPU (Central Process
ng Unit), a ROM (Read Only Memory), a RAM (Random Access Memory) as an operation work area, and the like, and operate according to an operation program stored in the storage unit 12.

The control unit 13 receives the access information sent from the business terminal 20 via the communication unit 11, and compares the received access information with the data of the access information file stored in the storage unit 12. I do.

The control unit 13 searches the basic information file stored in the storage unit 12 on the basis of the key information received from the communication unit 11, specifies a corresponding vehicle (a plurality of vehicles may be used), and Extract the basic information of Further, a primary key (here, a management number) included in the extracted basic information is detected. The control unit 13 extracts predetermined business data from the business file as accompanying information, using the detected management number as an external key. The control unit 13 transmits the extracted basic information (including the item name and data) and the accompanying information (including the item name and data) of the vehicle from the communication unit 11 to the business terminal 20 via the network 2. Send.

The control unit 13 receives business data, an event name (business processing name), and a management number transmitted from the business terminal 20 via the communication unit 11 as described later. The control unit 13 reads the business file corresponding to the received event name from the storage unit 12, writes the business file in association with the management number and the business data, and stores the file in the storage unit 12.

The business terminal 20 includes a communication unit 21 and a storage unit 2
2, a control unit 23, a display unit 24, and an input unit 25.

The communication unit 21 performs communication with the business management server 10 via the network 2.

The storage unit 22 includes a hard disk, an SRAM,
(Static Random Access Memory) and DRAM (Dynamic
Random Access Memory). The storage unit 22 includes: an application program for functioning as a business terminal of the business management system;
OS (Op
erating System).

The storage unit 22 receives a request from the business management server 10 in response to a request from the control unit 23.
The basic information, the accompanying information, and the progress management information of the vehicle to be searched are stored.

The control unit 23 reads an application program for executing the business management system from the storage unit 22 in response to an operation from the input unit 25, and starts up the application program. The control unit 23 displays an access screen for inputting a terminal identification number and a password for accessing the business management server 10 on the display unit 24 as an initial screen of the application program.

The control unit 23 transmits the terminal identification number and the password input by operating the input unit 25 to the communication unit 21.
To the business management server 10 via the network 2. When a connection with the business management server 10 is established based on the result of the collation of the access information by the business management server 10, a message to that effect is displayed on the display unit 24, and the execution screen of the business management application shown in FIG. Is displayed.

Here, the execution screen 30 includes a one-click button 31 for shifting to business processing for each event, an extraction item button 32, an extraction condition input field 33,
It comprises a vehicle information display window 34, a progress information display window 35, and an inquiry information display window 36.

The one-click button 31 is a button for shifting to an input screen for performing a predetermined business process. These buttons correspond to the function keys of the keyboard of the input unit 25. For example, the one click button 3
When one of them is selected, the control unit 23 generates an input screen for executing the business process of the event corresponding to the selected one-click button 31, and displays the input screen on the display unit 24.

The extraction item button 32 is a button for selecting an item (extraction item) of key information for searching for a vehicle. The extraction condition input field 33 contains an extraction condition (key data) corresponding to the selected key information item.
This is a field for inputting. For example, input unit 2
5, when one of the extraction item buttons 32 is selected and predetermined key data is input to the extraction condition input field 33, the control unit 23 generates a request signal requesting a search, and transmits the request signal to the key. The communication section 21 transmits the information item and the key data to the business management server 10 via the network 2.

The vehicle information display window 34 is
3, basic information of a specific vehicle (management number, vehicle type name, chassis number, registration number, order form number, sales destination, supplier) sent from the business management server 10 in response to the search request from the third server 3 Is a window for displaying.

The progress information display window 35 is
3 is progress management information (procurement date, storage date, number of negotiations, order date, registration date, car delivery date, sales date, etc.) extracted from the business data (accompanying information) received from the business management server 10, This is a window for displaying the sales balance and the purchase balance.

The inquiry information display window 36 is
Reference numeral 3 denotes a window for displaying business data (associated information) on the vehicle received from the business management server 10. Here, the accompanying information includes purchase / inventory information, sales information, name / document information, customer information, sales information, purchase information, vehicle cost information, vehicle gross margin information, and maintenance history. The information is categorized and displayed separately in a table format.

For example, when one of the tags with the item names indicating the contents of the accompanying information is selected by the input unit 25,
The control unit 23 reads the associated information corresponding to the item name given to the tag from the storage unit 22 and displays the associated information in the inquiry information display window 36 in a table format.

As described above, the control unit 23 responds to the operation of the input unit 25 on the execution screen 30 of the business management application displayed on the display unit 24, in response to the operation of the input unit 25, the request for the transition to the business process, the search or the inquiry. And performs a predetermined operation in response to the request.

The control unit 23 temporarily stores in the storage unit 22 the basic information of the vehicle to be searched and the accompanying information sent from the business management server 10. As described above, in response to the operation from the input unit 25, the requested accompanying information is read from the storage unit 22, and the inquiry information display window 36 is displayed.
To be displayed. Furthermore, from the accompanying information, progress management information (for example, purchase date, storage date, order date, registration date, delivery date, payment date, unpaid balance, unpaid balance, etc.) indicating the progress of the business process related to the specific vehicle is obtained. (Including data) and display it in the progress information display window 35.

The basic information and the accompanying information corresponding to the vehicle corresponding to the requested search condition are stored in the business management server 10.
, The control unit 23, based on the received basic information, generates a list of search results (management number, vehicle type name, chassis number, system color, registration number, order form number, sales destination name, purchaser, ) Is displayed in the inquiry information display window 36.

For example, when a predetermined vehicle is selected by operating the input unit 25, basic information, progress management information, and accompanying information relating to the vehicle are displayed in a vehicle information display window 34 and a progress information display window 35, respectively. Is displayed in the inquiry information display window 36. The control unit 23 performs, as a default (when nothing is specified), the basic information and the progress management information on the vehicles displayed at the top of the search result list (here, the list is arranged in the order of the management number). And accompanying information.

In response to the operation of the input unit 25, the control unit 23 transmits the input business data together with the management number as an identifier from the communication unit 21 on the input screen of the business process of each event (not shown). , To the business management server 10 via the network 2.

The display unit 24 includes a display device such as an LCD, and receives data (basic information, progress management information,
(Including data included in the accompanying information and data indicating a display format for displaying each data), and displays data such as basic information according to the display format.

The input unit 25 includes a pointing device such as a keyboard and a mouse, inputs predetermined data into an input field displayed on the display unit 24, and further selects a one-click button 31 and the like displayed on the execution screen 30. I do. The input unit 25 transmits the input data and a signal corresponding to the selected item or business process to the control unit 23.

The business terminal 20 and the business management server 10
They are connected by a network 2. Here, the network 2 is a WAN (Wide Area) using a public line.
Network).

Next, the steps of the business process using the business management system 1 and the operation of the components of the business management system 1 in each step will be described.

FIG. 3 is a flowchart showing the schematic steps of the business management method. First, the user operates the business terminal 2
0 is started, a business management application is started, a connection with the business management server 10 is established, and the execution screen 30 shown in FIG. Next, in order to search for information on a specific vehicle, one of the extraction item buttons 32 is selected by operating the input unit 25, and key data corresponding to the selected item (for example, if a sales person is selected, a sales person Name) in the extraction condition input field 33
(Step S101).

In order to identify used vehicles at the stage of purchasing used vehicles, and to manage various business processes (general business processes related to sales from quotation to delivery) executed for the vehicles. This is convenient because various items of key information (extracted items) can be selected in addition to the management number given to the key.

The control unit 23 of the business terminal 20 sends a request signal requesting a search together with the selected key information item and the input key data from the communication unit 21 via the network 2 to the business management server 10. Send to The control unit 13 of the business management server 10 searches the basic information file stored in the storage unit 12 based on the key data in response to the search request from the business terminal 20, and stores the basic information of the corresponding vehicle. Extract. Further, a business file for each event stored in the storage unit 12 is searched using the management number included in the extracted basic information as an external key, and business data of the corresponding vehicle is extracted (step S102).

The control unit 13 transmits the extracted basic information (including the item name and data) and the accompanying information (including the item name and data) from the communication unit 11 via the network 2 to the business terminal. 20. Control unit 2 of business terminal 20
3 temporarily stores the received basic information and the accompanying information in the storage unit 22. Further, based on the received basic information, the control unit 23 displays a list of vehicles (search results) corresponding to the extraction condition (key data) requested to be searched in the inquiry information display window 36 (step S103). .

The user refers to this search result (step S104), and if there is no corresponding vehicle, returns to step S101 again, changes the key data at the business terminal 20, and returns to the business management server. 10 requests a search based on the changed key data.

If there is a corresponding vehicle, the user operates the input unit 25 to designate a vehicle to be inquired from the list of vehicles displayed in the inquiry information display window 36 (step S105). ). Control unit 23
Reads the basic information and the accompanying information corresponding to the vehicle from the storage unit 22 in response to the operation of the input unit 25 (step S106). The control unit 23 displays the read basic information in the vehicle information display window 34,
Extract the progress management information indicating the progress from the accompanying information,
Displayed in the progress information display window 35 (step S1
07).

At this point, preparations for inquiring necessary business processing or accompanying information are completed, and the main processing (step S10) is completed.
Go to 8). This main processing will be described later. When the main processing is completed, the user determines whether or not to continue the business processing (step S109), and when ending the business processing, the user clicks the end button of the one-click button 31 (or the function key of the input unit 25). (Operation of F12), and terminates the business management application.

The control unit 23 of the business terminal 20 uses the business management server 10 as an end screen of the business management application.
"Disconnect" button to disconnect the connection with the display unit 2
4 is displayed. The user clicks the “disconnect” button to open the business management server 10 and the business terminal 2.
0, and the business management application is terminated normally.

When the user specifies another vehicle from the list of search results and performs the main process, the process returns to step S105. When a vehicle to be subjected to the main processing is searched based on new search conditions (key information and key data), the process returns to step S101, and the subsequent steps are repeated.

The main process is a sub process 1 for inquiring associated information.
It is composed of a process and a sub 2 process for shifting to an input screen for performing a predetermined business process. FIG. 4 is a flowchart related to the main processing, FIG. 5 is a flowchart related to the sub 1 processing, and FIG. 6 is a flowchart related to the sub 2 processing.

As shown in FIG. 4, in the main processing,
The user, for the vehicle specified in step S105,
The user selects whether to inquire the accompanying information (sub 1 processing) or shift to the input screen of the business processing (sub 2 processing) (step S110).

As shown in FIG. 5, when inquiring the accompanying information, the user clicks on a predetermined tag in accordance with the item name attached to the tag displayed on the inquiry information display window 36 (step). S201). The control unit 23 of the business terminal 20 reads the business data classified into the item designated in step S201 from the accompanying information stored in the storage unit 22, and displays the business data in the inquiry information display window 36 in a table format ( Step S202). As described above, the accompanying information includes purchase / inventory information, sales information, name / document information, customer information, sales information, purchase information, vehicle cost information, vehicle gross information, It is classified into maintenance history information.

FIG. 7 shows an example of the inquiry information display window 36 on which sales information is displayed. Here, the sales information is
Vehicle information, dealer option information, manufacturer option information, dressing / repair information, various cost information, trade-in information, installment information, vehicle remark information, and optional insurance information, Each is displayed in table format. In addition, since tags are attached to the respective tables corresponding to the classified items, the user can display desired sales information by clicking the tags.

As shown in FIG. 6, when the user shifts to the input screen for executing the business process, the user clicks a predetermined one-click button 31 (step S301). The control unit 23 of the business terminal 20 stores the storage unit 2
The management number is read from the basic information stored in Step 2 to generate an input screen for performing the business process specified in Step S301, and the execution screen 30 is switched to display this input screen (not shown). (Step S30)
2).

The user inputs predetermined business data into a predetermined input field of the input screen, confirms that the input data is correct, selects “Save” from the pull-down menu, and selects the input business data. The data is saved (step S303). In response to this operation, the control unit 23 transmits the input business data, the management number read in step S302 to identify the business data, and the event name selected in step S301 to the communication unit 2
1 through the network 2 to the business management server 10
Send to

The control unit 13 reads out the business file corresponding to the received event name from the storage unit 12, writes the business file in association with the management number and the business data,
The file is stored in the storage unit 12.

Since the above-mentioned one-click button 31 is displayed on the input screen, the user can easily switch to the input screen for executing a different business process by clicking a desired button. Can be. Also,
When the “end” button is clicked, the screen returns to the execution screen 30 of the business management application.

As described above, the extraction item button 32, the extraction condition input field 33, and the vehicle information display window 3 are displayed on the execution screen 30 of the business management application.
4, a progress information display window 35, and an inquiry information display window 36 are displayed at the same time. Since the user can refer to the basic information, the progress management information, and the accompanying information on the predetermined vehicle without switching the screen, the inquiry work becomes efficient. Further, since the accompanying information is arranged and displayed in a tabular form with tabs attached, the desired accompanying information (business data) can be specified by the item names attached to the tabs.
Can be queried. In addition, even if the user does not know the management number, for example, even if an inquiry is received from a customer or a sales representative, the user identifies the inquired vehicle by selecting other key information and identifies the vehicle. It is possible to inquire predetermined information (basic information, accompanying information, progress management information) regarding the vehicle.

The execution screen 30 includes a one-click button 31 for shifting to business processing for each event. Therefore, the user can directly shift to necessary business processing while referring to information on the specified vehicle, so that efficient business processing can be performed.

The present invention is not limited to the above embodiment, and its application and modification are optional. For example, in the above embodiment, the business management system 1 is described as a distributed processing type system, but the configuration is arbitrary. For example, a central processing type (non-distributed type) system including a business management server 10 having a host function and a business terminal 20, wherein the business terminal 20 performs all operations on the business management server 10. good. Further, the present invention can be applied to a stand-alone system.

In the above embodiment, the business management system and the business management method relating to the sale of used vehicles have been described. However, the sales target is not limited to used vehicles, and is optional.
The sale of properties involves a lot of business processing, such as name change and registration, various insurances, installment (loans), etc. For example, even if it is targeted at new vehicles, new houses, or existing houses,
These operations can be made more efficient. Furthermore, the goods need not be tangible, but also include so-called services and services. For example, the present invention may be applied to management of transactions and registration of rights to use golf and resorts (golf membership tickets, resort membership tickets) and the like.

In the above embodiment, the business terminal 20 is
It has been described that it is connectable to the business management server 10 via the network 2 configuring the AN. Here, the form of the network 2 is arbitrary. For example, the business terminal 20 and the business management server 10 may be connected by a dedicated line.

In the above embodiment, the business terminal 20
Has been described as a personal computer device. However, the form is arbitrary as long as the information device is provided with a communication unit, an input unit, and a display unit. For example, the business terminal 20 may be a mobile phone terminal or a PDA.

[0083]

According to the present invention, the management of business processes can be executed efficiently.

[Brief description of the drawings]

FIG. 1 is a block diagram illustrating a configuration example of a business management system according to an embodiment of the present invention.

FIG. 2 is a schematic diagram showing an example of an execution screen displayed on a business terminal in the business management system according to the embodiment of the present invention.

FIG. 3 is a flowchart showing schematic steps of a business management method according to the embodiment of the present invention.

FIG. 4 is a flowchart showing processing steps of a main processing in the business management method according to the embodiment of the present invention.

FIG. 5 is a flowchart showing processing steps of sub 1 processing in the business management method according to the embodiment of the present invention.

FIG. 6 is a flowchart showing processing steps of sub 2 processing in the business management method according to the embodiment of the present invention.

FIG. 7 is a schematic diagram showing an example of an inquiry information display window displayed on a business terminal in the business management system according to the embodiment of the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Business management system 2 Network 10 Business management server 11 Communication unit 12 Storage unit 13 Control unit 20 Business terminal 21 Communication unit 22 Storage unit 23 Control unit 24 Display unit 25 Input unit 30 Execution screen 31 One-click button 32 32 Extraction item button 33 Extraction condition input field 34 Vehicle information display window 35 Progress information display window 36 Inquiry information display window

Claims (8)

[Claims] 1. A key information input step of inputting key information for specifying a product, and a basic information file storing basic information for specifying a product for each product is searched to correspond to the key information. Specifying a basic information to be performed and a product indicated by the basic information, a basic information displaying step of displaying information indicating the product specified in the product specifying step and basic information, and specifying a business process performed on the product. A business process designating step, and a business which stores business data indicating the contents of the business process specified in the business process designating step in association with the product and the business data for the product specified in the product specifying step. A business data display step of extracting and displaying the file from the file; A business process selection step of selecting one of the products and selecting a business process for the selected product; and displaying a business data input screen for inputting business data relating to the business process selected in the business process selection step. Input screen display step to perform, the business data input from the business data input screen,
A business data storage step of storing the business data in the business file in association with the basic information. 2. The business process file is prepared for each business process, and the business process designating step designates a predetermined business process in response to an operation of a button switch linked to each business file. The business management method according to claim 1, wherein the displaying step displays business data in a business file linked to the operated button switch. 3. The business management method according to claim 1, wherein the basic information display step and the business data display step display basic information and business data on the same screen. . 4. The business file is prepared for each business process, the business data display step displays the business data in a tabular form with tabs linked to the business file, and the business process selection step includes: 4. The business management method according to claim 1, wherein a business process corresponding to the tab selected by the user is selected. 5. The method according to claim 1, further comprising a step of extracting progress information indicating a progress status of a business relating to the product specified in the product specifying step from the business file and displaying the extracted progress information. The business management method according to item 1. 6. A business management system that can access a file storing basic information of a product and business information indicating the content of business processing for each business processing unit and can communicate with a terminal, and specifies a product. Key information receiving means for receiving key information from the terminal device, and based on the received key information and the basic information stored in the file, specify a product, and convert the basic information and the business information of the specified product. Basic information searching means for extracting, basic information transmitting means for transmitting the extracted basic information and business information of a specific product to the terminal, and selecting a predetermined product from the specific product from the terminal Means for receiving the selection information and the designation information for designating the business process for the specific product; Means for providing an input screen for inputting business information of business processing to the terminal; means for receiving business information input on the input screen from the terminal, storing the business information in the file in association with the basic information, And comprising: specifying a product based on the key information; displaying input business information of the specified product together with the basic information; enabling selection of a product based on the displayed business information and the basic information;
A business management system, which enables input of business information of another business process for a selected product from an input screen. 7. A means for storing a file for storing basic information of a product and business information indicating the contents of business processing for each business processing unit related to the product, and receiving key information for receiving key information for specifying the product Means, a means for specifying a product based on the received key information and basic information stored in a file, a means for extracting basic information from the file for the specified product, and a task for specifying a business process Means for receiving the process specification information; means for extracting, from the file, the business information on the business process specified by the received business process specification information for the specified product; displaying the extracted basic information and business information Receiving the selection information for selecting a predetermined product from the specific products and the specification information for specifying a business process for the specific product. Means for displaying, in response to the received selection information and specification information, an input screen for inputting business information of business processing specified for the selected product, Means for receiving business information and storing the business information in the file in association with the basic information. 8. A key information input step of inputting key information for specifying a product into a computer; a product specification step of specifying a product based on the key information input in the key information input step; A basic information display step for extracting and displaying basic information indicating the content of the product specified in the basic information file storing the basic information for each product, a type of business data indicating the content of business processing performed on the product. Business data specification step to specify, the product specification step, for the product specified, business data of the type specified in the business data specification step,
Accompanying information display step of extracting and displaying from the business file storing the business data related to the processed business for each product, in response to a user operation based on the business data displayed in the accompanying information displaying step, A business process selection step of selecting one product from the products specified in the product specification step and selecting a business process for the selected product; inputting business data relating to the business process selected in the business process selection step An input screen display step of displaying a business data input screen for the business data input from the business data input screen,
A business data storing step of storing the business data in the business file in association with the key information.