JP2002251360A - System and server for collecting voice messages - Google Patents

Abstract

PROBLEM TO BE SOLVED: To easily collect voice messages to be introduced at a special event and also to introduce the collected voice messages to absentees from the special event. SOLUTION: A WWW server 3 prepares a voice bulletin board homepage in response to a request of a bridal couple and presents its URL. When the bridal couple notifies an acquaintance of the URL and the acquaintance refers to the voice bulletin board homepage, the acquaintance is requested to input his/her own information, and when the information is inputted, a telephone number for voice message input and an ID number for voice message input are presented. When the acquaintance makes a call to the telephone number, a CTI(computer telephony integration) server 5 requests the ID number for voice message input and a voice message to be inputted and releases the an inputted voice message, information on the voice bulletin board homepage to the public.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a voice message collection system and a voice message collection server, which replace a telegram system used when collecting messages from absent persons at events such as a ceremony or a festival.

[0002]

2. Description of the Related Art Conventionally, for example, a telegram system has been used as a method of collecting congratulations from absent persons at a wedding reception. And in the conventional telegram system, the absent person is sent a congratulatory telegram of the text to the wedding hall etc.,
The moderator of the wedding reception reads out the congratulatory call,
The congratulatory message was introduced to everyone at the wedding reception.

[0003] Also, congratulations have been directly conveyed to the bride and groom by telephone, or congratulations have been recorded on magnetic recording media and sent.

[0004]

However, in the method of introducing a congratulatory message in the above-described conventional telegram system, it is not possible to determine whether or not the sender is the sender because of the print information. In the case of a telephone method, there are many cases where the recipient cannot answer the telephone. In the case of a magnetic recording medium, the receiver has to prepare the reproducing device. Neither method could easily introduce the absentees of other absent persons to those who failed to attend the wedding reception.

[0005] Such a problem is not limited to congratulations to a wedding reception, but also exists when a message is transmitted at other events. The present invention has been made in view of such a problem, and it is possible to easily collect a message and introduce the contents of the message to absent persons who could not attend the event. A voice message collection system and a voice message collection server are provided.

[0006]

To achieve the above object, a voice message collecting system according to the first aspect of the present invention comprises a server connected to a plurality of client machines via communication means, and the server comprises: Creates a homepage in response to a request from a voice message collector who wishes to collect voice messages, and performs URL notification processing for notifying the voice message collector of the URL, and notifying the URL from the voice message collector. A voice message input user information input request process for requesting input of voice message input user information, which is information about the voice message input user, when the input voice message input user refers to the homepage indicated by the URL; Voice message input for inputting voice messages to the input person from the telephone Phone numbers and voice message input I
A voice message input ID number notifying process for notifying a D number, and a voice requesting input of the voice message input ID number when the voice message input person calls the voice message input telephone number. A message input ID number input requesting process; a voice message input requesting process for requesting a voice message input when the voice message inputting person inputs a valid voice message inputting ID number; When a voice message is input, a voice message storing process for storing the input voice message together with the voice message input information, and the input voice message and the voice message of the voice message input user who input the voice message Voice message publishing process that publishes input information and Characterized in that it is way to run.

On the other hand, in order to solve the above-mentioned problem, a voice message collecting system according to a second aspect of the present invention includes a server connected to a plurality of client machines via communication means, and the server includes a voice message collecting server. URL notification processing for creating a homepage in response to a request from a voice message collector who wishes to collect the URL, and notifying the URL to the voice message collector, and a voice message notified of the URL from the voice message collector. When the input user refers to the homepage indicated by the URL,
Voice message input information requesting input of a telephone number used for inputting voice message input information and a voice message input information which is information on the voice message input person; and a voice message to the voice message input person. A voice message input telephone number notifying process of notifying a voice message input telephone number for inputting a voice message from the telephone, and when the voice message input person calls the voice message input telephone number, A source telephone number detecting process for detecting a source telephone number, and inputting a voice message when the detected telephone number is a valid telephone number input by the voice message input information requesting means. Requesting a voice message input request; and A voice message storing process of storing the input voice message together with the voice message input information when the user inputs the voice message, and the input voice message and the voice message input user of the voice message input user who input the voice message And a voice message publishing process for publishing information.

On the other hand, in order to solve the above-mentioned problem, a voice message collecting system according to a third aspect of the present invention includes a server connected to a plurality of client machines via communication means, and the server includes a voice server. In response to a request from a voice message collector who wishes to collect a message, a voice message input telephone number and a voice message input ID number for inputting a voice message from the telephone to the voice message collector are provided. The voice message input ID number notification process for notifying, and the voice message input person notified of the voice message input telephone number and the voice message input ID number from the voice message collector is connected to the voice message input phone number. A voice message requesting the input of the voice message input ID number when making a call A voice message input request process for requesting input of a voice message when the voice message input user inputs a valid voice message input ID number; When you enter a voice message,
A voice message storing process for storing the input voice message and a voice message publishing process for releasing the input voice message are executed.

According to a fourth aspect of the present invention, in the voice message collection system according to any one of the first to third aspects, a voice message reproduction for allowing the telephone to hear the voice message published in the voice message publishing process. The processing is executed. According to a fifth aspect of the present invention, in the voice message collection system according to any one of the first to fourth aspects, the voice message input in the voice message input request processing is processed by the voice message input information request processing. , Along with some or all of the voice message entrant information,
A voice message transmission process for transmitting to the voice message collector is executed.

According to a sixth aspect of the present invention, in the voice message collection system according to any one of the first to fifth aspects, the voice message input request processing is performed in response to a request from the voice message collector. A voice message deletion process for deleting or not disclosing a voice message that has been made is performed. According to a seventh aspect of the present invention, in the voice message collection system according to any one of the first to sixth aspects, a predetermined specific word is included in the voice message input in the voice message input request processing. Is determined, and if it is included, a language determination notification process for notifying the voice message input person of the fact is executed.

According to an eighth aspect of the present invention, in the voice message collecting system according to any one of the first to seventh aspects, a predetermined specific word is added to the voice message input in the voice message input request processing. Is determined, and if it is included, the input voice message is deleted or a language determination deletion process of not disclosing the voice message is executed.

[0012] On the other hand, in order to solve the above-mentioned problem, a voice message collecting system according to a ninth aspect of the present invention comprises a server connected to a plurality of client machines via communication means, and the server comprises A homepage is created in response to a request from the bride and groom or his / her agent who wishes to collect messages, and a URL notification process for notifying the URL to the bride and groom or his / her agent; Refers to a homepage indicated by the URL, requests input of voice message input person information, which is information about the acquaintance, and performs a voice message input person information input request process for inputting a voice message to the acquaintance from a telephone. Voice message for notifying the voice message input telephone number and the voice message input ID number An input ID number notification process, and a voice message input ID number input request process for requesting input of the voice message input ID number when the acquaintance calls the voice message input phone number; A voice message input request process for requesting input of a voice message when an acquaintance inputs a valid voice message input ID number, and, when the acquaintance inputs a voice message, the input voice message Voice message storage processing to save together with message input information, voice message transmission processing for transmitting the input voice message and voice message input information of an acquaintance who has input the voice message to the bride and groom or its agent The input voice message and the acquaintance who input the voice message And the voice message publishing process to publish a voice message input user information,
Is executed.

According to a tenth aspect of the present invention, in the voice message collecting system according to any one of the first to ninth aspects, the server is a WWW server (World Wide Web server).
b server) and CTI server (Computer Telephony Integra
server), and the WWW server communicates with the U
RL notification processing, the voice message input user information input request processing, the voice message input ID number notification processing, and the voice message disclosure processing are executed, and the CTI server performs the voice message input I
A D number input request process, the voice message input request process, the voice message storage process, and the voice message playback process are executed.

[0014] On the other hand, in order to solve the above-mentioned problem, a first aspect of the present invention is described.
The voice message collecting system according to the first aspect of the present invention is a voice message collecting system, wherein a first server having a public place for associating a voice message with the voice message input user information is provided; Means for inputting the voice message input information to the second server via a first communication line, and the input means assigning an input ID for associating the voice message, the voice message input information with the publication location Means,
Means for inputting the voice message to a third server via a second communication line using the input ID.

According to a twelfth aspect of the present invention, in the voice message collecting system according to the eleventh aspect, the first communication line is the Internet, and the second communication line is a telephone line. . According to a thirteenth aspect of the present invention, in the voice message collecting system according to the eleventh or twelfth aspect, the first server is a WWW server having at least one or more public places, and the public place is a WWW server. Home page, the second server is a WWW server, and the third server
Is a CTI server.

According to another aspect of the present invention, there is provided a voice message collection server, comprising: a public place for associating a voice message with the voice message input information; A message entrant receives the voice message entrant information through a first communication line, assigns an input ID for associating the voice message with the voice message entrant information, and the publication location, and uses the input ID. Receiving the voice message through a second communication line.

According to a fifteenth aspect of the present invention, in the voice message collecting server according to the fourteenth aspect, the first communication line is the Internet, and the second communication line is a telephone line. . The invention according to claim 16 is the voice message collection server according to claim 14 or 15, wherein the server is a WWW server and a CT.
And an I server.

Therefore, in the voice message collecting system according to the first aspect of the present invention, the server first prepares a homepage in response to a request from a voice message collector who wants to collect voice messages, and creates a URL of the homepage.
(Universal Resource Locater) is notified to the voice message collector by presenting it on a WWW browser (World Wide Web browser).

Next, when a voice message input user notified of the URL by an electronic mail or the like from the voice message collector refers to a homepage indicated by the URL from a personal computer or the like, information on the voice message input user is obtained. Requesting the input of voice message input user information, and a voice message input telephone number and a voice message input ID number (identificatio) for inputting a voice message from the telephone to the voice message input user.
n number).

When the voice message input person calls the voice message input telephone number,
Requesting input of the voice message input ID number, and requesting input of a voice message when the voice message input user inputs a valid voice message input ID number; When a voice message is input, the input voice message is stored together with the voice message input information, and the input voice message and voice message input information of the voice message input user who input the voice message are stored. Are made public so that they can be browsed by, for example, a WWW browser.

As described above, the voice message collector can easily collect voice messages only by requesting the server to create a homepage or notifying the voice message input user of the URL of the homepage. It is possible to introduce the contents of the message to the absent who could not attend the event.Furthermore, since the voice message input user can input a voice message from the telephone, for example, when used at events such as festivities and festivals, the user Can communicate emotional congratulations and condolences.

[0022] On the other hand, in the voice message collecting system according to the second aspect of the present invention, the server transmits the URL to the voice message collector notified of the voice message collector by e-mail or the like from a personal computer or the like. When the user refers to the homepage indicated by the URL, he / she requests input of voice message input user information which is information on the voice message input user and a telephone number of a telephone used for inputting the voice message, and requests the voice message input user. A voice message input telephone number for inputting a voice message from a telephone is notified.

When the voice message input person calls the voice message input telephone number,
The telephone number of the caller is detected, and when the detected telephone number is the input valid telephone number, input of a voice message is requested. As described above, since the telephone number of the telephone used when inputting the voice message is input in advance and the telephone number is detected, the voice message inputting is compared with the method of inputting the voice message inputting ID number. Can easily input a voice message.

On the other hand, in the voice message collecting system according to the third aspect of the present invention, when a voice message collector who wants to collect voice messages first requests creation of a home page, the server responds to the request. hand,
The voice message collector is notified of a voice message input telephone number and a voice message input ID number for inputting a voice message from a telephone.

Next, the voice message input person who has been notified of the voice message input telephone number and the voice message input ID number by e-mail or the like from the voice message collector is added to the voice message input telephone number. When making a call, requesting input of the voice message input ID number, and when the voice message input person inputs a valid voice message input ID number,
Requesting the input of a voice message, and furthermore, when the voice message input person has input a voice message, the input voice message can be saved and the input voice message can be heard from a telephone, for example. To be published.

As described above, since it is not necessary to use the client machine for inputting the voice message, the voice message inputting person can input the voice message if there is a telephone, and can input the voice message without owning the client machine. Can also input a voice message. The method of publishing the input voice message may be any method. For example, the input voice message may be displayed on a predetermined homepage on the Internet so that the list can be browsed. Alternatively, a voice message input in the voice message input request processing may be made to be able to be heard from a telephone as in the invention described in claim 4.

In the voice message collecting system according to the fifth aspect of the present invention, the voice message input in the voice message input request processing is transmitted to the voice message collector. In the voice message collecting system according to the invention according to claim 6, the collector can more easily collect the voice message. In the voice message collecting system according to the voice message collector request, Since the entered voice message is not deleted or made public, for example, when used in events such as a celebration or festival, it is checked whether words that are inappropriate for the event are included in the voice message. The secretary of the event checks,
Voice messages that you do not want others to hear can be removed in advance.

In the voice message collecting system according to the present invention, it is determined whether or not the voice message input in the voice message input request processing includes a predetermined specific word. When it is included, the fact is notified to the voice message input user who has input the voice, so when it is used in an event such as a celebration or a festival, words that are inappropriate for the event are described. By pre-determining as a specific word,
The user can be made aware that the inappropriate word is accidentally used in the voice message.

[0029] In the voice message collecting system according to the invention of claim 8, it is determined whether or not the voice message input in the voice message input request processing includes a predetermined specific word. When it is included, the input voice is deleted or not made public.For example, when used in an event such as a special event or a festival, a word inappropriate for the event is used as the specific word. It is possible to easily remove in advance a voice message that contains the inappropriate word and is not desired to be heard by other users.

[0030]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An example in which a voice message collecting system according to the present invention is used for a bridal voice service which is a service for collecting congratulations to be transmitted to brides and grooms at wedding receptions will be described with reference to the drawings. FIG. 1 is a schematic configuration diagram showing a first embodiment of a voice message collection system according to the present invention.

As shown in FIG. 1, the voice message collecting system includes a plurality of personal computers 1, a WWW server 3 connected to the plurality of personal computers 1 via the Internet 2, and a communication line connected to the WWW server 3. 4, a CTI server 5 connected via
Connected to the CTI server 5 via the telephone line 6,
And a plurality of touch phones 7 arranged near each personal computer 1.

The WWW server 3 and the CTI server 5 have external storage devices 8 and 9, respectively. A program and information used in the WWW server voice service program are stored, and the CTI server 5 executes the CTI server
A server voice service program and information used in the CTI server voice service program are stored.

Each personal computer 1 has a W
It has a WWW browser and mail client software, and the WWW browser can access the WWW server 3 to execute the WWW server voice service program. The WWW server voice service program is a process executed when a bridal voice service application page is opened. The voice service program for providing a bridal voice service is provided by inputting information of an applicant who applies for the bridal voice service. A service application process for creating a homepage, a process executed when the voice bulletin board homepage is opened, a service content selection process for selecting a desired service content, and a "voice message input" A method executed when "method" is selected, wherein a voice message input application process for inputting information of a voice message input user who inputs a voice message, and "play voice message" selected on the voice bulletin board homepage Processing that is performed when A WWW server voice message publishing process that displays voice message input information and a list of voice messages input by the message input user, and sends a voice message if accessed from a WWW browser, and also opens a message deletion homepage WWW server voice message deletion processing for deleting the storage of the voice message input by the voice message input person from the external storage device 8, and processing further executed at a predetermined cycle ΔT And a voice message receiving process of receiving a voice message or the like transmitted from the CTI server 5 and storing the voice message or the like in the external storage device 8.

First, the service application process will be described.
The service application process is performed by the WW of the personal computer 1
FIG. 2 is a flowchart showing a process executed when the “Bridal Voice Service Application Page” of the WWW server 3 is opened from the W browser, and specifically, is a flowchart showing an outline of the procedure of the process. First, step S
At 100, as shown in FIG. 3 (a), "name", "address", "telephone number", and "mail address" are displayed on the WWW browser so that information about the applicant of this service can be entered.
Items such as “voice bulletin board homepage title” and “payment method”, an input completion button 10 operated when information is input to all of these items, and an e-mail address input when the user presses the input completion button 10 Is displayed to indicate that the e-mail for confirming the e-mail address is to be transmitted, and the process proceeds to step S101.

In step S101, it is determined whether or not the input completion button 10 displayed on the WWW browser has been operated. If the input completion button 10 has been operated, the process proceeds to step S102. The determination in step S101 is repeated. In step S102, a unique congratulations management ID number is set for the applicant, and the process proceeds to step S103.

In step S103, the applicant information entered in the items displayed on the WWW browser, the congratulatory management ID number set in step S102,
Is stored in the external storage device 8 of the WWW server 3. In step S104, the "voice bulletin board homepage title" displayed on the WWW browser is displayed.
As described later, the "voice deletion bulletin board homepage" used for publishing the input voice message and the "message deletion" used when deleting the published voice message. Home page ", and the process proceeds to step S105.

At step S105, based on the congratulations management ID number set at step S102, a voice bulletin board access password for accessing the voice bulletin board homepage created at step S104 and a message deletion homepage are accessed. And the message deletion password in step S1
06.

In step S106, as shown in FIG. 3B, the URL of the voice bulletin board homepage created in step S104, the voice bulletin board access password set in step S105, and the message created in step S104, Delete homepage UR
L and the message deletion password set in step S105 are displayed on the WWW browser, and the process proceeds to step S107.

In the step S107, the mail address of the applicant entered in the item of “mail address” displayed on the WWW browser is added to the step S104.
The URL of the voice bulletin board homepage created in step S105, the voice bulletin board access password set in step S105, the URL of the message deletion homepage created in step S104, the message deletion password set in step S105, and the e-mail An e-mail indicating that a reply is sent to the transmission source within a predetermined period (for example, within three days) is transmitted, and the process proceeds to step S108.

In the step S108, it is determined whether or not the e-mail transmitted in the step S107 has been returned to the transmission source within a predetermined period. Sometimes, the process proceeds to step S110.
In step S109, the service application process is terminated after determining that the e-mail address of the applicant is valid.

On the other hand, in step S110, the service application processing is terminated after it is determined that the e-mail address of the previous applicant is invalid. next,
The service content selection processing will be described. The service content selection process is performed by using the “WWW server 3” on the WWW browser of the personal computer 1
Is a process executed when is opened, and specifically, is a flowchart showing an outline of a procedure of the process. As shown in FIG.
A voice bulletin board access password corresponding to the voice bulletin board homepage accessed from the W browser and a congratulatory management ID corresponding to the voice bulletin board homepage.
And from the external storage device 8 of the WWW server 3,
The process proceeds to step S201.

In step S 201, as shown in FIG. 5A, items such as “voice bulletin board access password” are displayed on the WWW browser of the personal computer 1.
An input completion button 11 to be operated when the voice bulletin board access password is input to the item is displayed, and the process proceeds to step S202. In step S202, it is determined whether or not the input completion button 11 displayed on the WWW browser has been operated. If the input completion button 11 has been operated, the process proceeds to step S203. The judgment is repeated.

In step S203, the "voice bulletin board access password" displayed on the WWW browser is displayed.
It is determined whether or not the information entered in the item of item (b) matches the voice bulletin board access password read out in step S200. If they match, the process moves to step S204.

In step S204, as shown in FIG. 5B, items such as "voice message registration method" and "voice message playback" are displayed on the WWW browser, and an end for ending this service content selection processing. Button 12;
Is displayed and the process proceeds to step S205. In the step S205, it is determined whether or not the item of "voice message registration method" displayed on the WWW browser is selected with a mouse pointer or the like. When the item is selected, the process proceeds to step S206. If not, the process proceeds to step S207.

In the step S206, a voice message input application process, which will be described later, is executed, and then the process returns to the step S204. On the other hand, in step S207, it is determined whether or not the item of "play voice message" displayed on the WWW browser is selected with a mouse pointer or the like. Otherwise, the process moves to step S209.

On the other hand, in step S209, the W
It is determined whether or not the end button 12 displayed on the WW browser has been operated. If the end button 12 has been operated, the service content selection process is ended as it is. If not, the process returns to step S204. It has become. Next, the voice message input application processing executed in step S206 will be described. The voice message input application process is specifically a flowchart showing the outline of the procedure of the process. As shown in FIG. 6, first in step S300, as shown in FIG. Enter voice message, voice message input information about voice message input user, etc. Items such as "Name", "Affiliation", "Relationship with bride and groom", "Whether or not voice message is open", and all of them And an input completion button 133 to be operated when the information is input to the device, and the process proceeds to step S301.

In the step S301, it is determined whether or not the input completion button 13 displayed on the WWW browser has been operated. The determination in step S301 is repeated. In step S302, a unique voice message input ID number is set for the voice message input user who inputs the voice message, and the process proceeds to step S303.

In step S303, the congratulatory management read out in step S200 the voice message input information entered in the item displayed on the WWW browser and the voice message input ID number set in step 302. WWW server 3 in association with user ID number
Is stored in the external storage device 8, and the process proceeds to step S304.

In step S304, as shown in FIG. 7 (b), the telephone number for inputting the voice message, the ID number for inputting the voice message set in step 302, and a telephone call to the telephone number to make a voice call A message to the effect that a message is to be input is displayed on the WWW browser, and step S
305 is performed. Step S3
05, the voice message input user information input to the item displayed on the WWW browser
The voice message input ID number set in Step 2 is associated with the congratulations management ID number read in Step S200, and transmitted to the CTI server 5 via the communication line 4, and the process proceeds to Step S306. I have.

In step S306, step S1 is executed.
In step 09, it is determined whether or not the mail address of the applicant is valid.
7, but otherwise the voice message input application process is terminated. In the step S307, the mail address of the applicant input in the item of “mail address” displayed on the WWW browser in the step S100 is also associated with the congratulations management ID number read in the step S200, and the CTI server 5 After transmitting the message via the communication line 4, the voice message input application process is terminated.

Next, the WWW server voice message publishing process executed in step S208 will be described. The WWW server voice message publishing process is specifically a flowchart showing the outline of the procedure. As shown in FIG. 8, first, in step S400, the WWW server voice message is associated with the congratulation management ID number read out in step S200. ID for voice message playback described later
All the numbers are read from the external storage device 8 of the WWW server 3, and the process proceeds to step S401.

In step S401, as shown in FIG. 9, for each voice message playback ID number read out in step S400, the voice message playback ID number and the voice message playback ID are displayed on the WWW browser. In addition to displaying voice message input information associated with the voice message number and a voice message playback button 14 operated when the user wants to listen to the voice message associated with the voice message playback ID number, A voice message playback telephone number for making a call when the user wants to hear a voice message from the touch phone 7 and an end button 15 for operating the voice message playback process when the user wants to end the process are displayed one by one, and the process proceeds to step S402. It is supposed to.

In step S402, it is determined whether or not the voice message playback button 14 displayed in step S401 has been operated, and if it has been operated, the process proceeds to step S403. It is supposed to move to. In step S403, based on the voice message playback ID number associated with the operated voice message playback button 14, the data of the voice message associated with the voice message playback ID number is transmitted to the personal computer 1. To be reproduced by a WWW browser, and then the process proceeds to step S404.

In step S404, the end button 15 displayed on the WWW browser in step S401
It is determined whether or not has been operated, and if it has been operated, the congratulatory service content selection processing is terminated as it is. If not, the step S402 is repeated.
It is supposed to shift to. Next, the WWW server voice message deletion process will be described. The WWW server voice message deletion process is a process executed when a “message deletion homepage” of the WWW server 3 is opened from the WWW browser of the personal computer 1, and specifically, an outline of the procedure of the process First, as shown in FIG. 10, step S
At 500, a message deletion password corresponding to the message deletion homepage accessed from the WWW browser, a congratulatory management ID number corresponding to the message deletion homepage, and a voice message playback associated with the congratulations management ID number. All of the ID numbers are read from the external storage device 8 of the WWW server 3, and the process proceeds to step S501.

In step S501, FIG.
As shown in (1), an item such as "message delete password" and an input completion button 16 operated when a message delete password is input to the item are displayed on the WWW browser of the personal computer 1, and step S
The process moves to 502. Step S5
In 02, it is determined whether or not the input completion button 16 displayed on the WWW browser has been operated, and when it has been operated, the process proceeds to step S503.
Otherwise, the determination in step S502 is repeated again.

In step S503, it is determined whether or not the information input in the item of "message deletion password" displayed on the WWW browser matches the message deletion password read in step S501. If they do not match, the voice message deletion processing is terminated as it is, but if they do match, the process proceeds to step S504.

In the step S504, FIG.
As shown in the figure, the above-mentioned step S5 is displayed on the WWW browser.
01 for each voice message playback ID number read at 01
The voice message playback ID number, the information input to the item displayed on the WWW browser associated with the voice message playback ID number, and the voice message playback ID number are associated with each other. A voice message delete button 17 that is operated when a voice message is to be deleted is displayed, and one end button 18 that is operated when the congratulatory service content selection process is to be ended is displayed, and the process proceeds to step S505. Has become.

In step S505, it is determined whether or not the voice message delete button 17 displayed in step S504 has been operated. If the button 17 has been operated, the process proceeds to step S506. It is supposed to move to. In step S506, based on the voice message playback ID number associated with the operated voice message deletion button 17, the data of the voice message associated with the voice message playback ID number is stored in the WWW server 3. After deleting from the external storage device 8, the process proceeds to step S507.

In step S507, the voice message playback ID number associated with the operated voice message delete button 17 is transmitted to the CTI server 5 via the communication line 4, and then the process proceeds to step S508. It is supposed to. On the other hand, step S508
Then, the end button 18 displayed in step S504 is displayed.
It is determined whether or not has been operated, and if operated, the congratulatory service content selection processing is terminated as it is. If not, the step S505 is performed again.
It is supposed to shift to.

Next, the voice message receiving process will be described. The voice message receiving process is a process executed by the WWW server 3 at a predetermined period ΔT (for example, 10 msec.). Specifically, FIG. 12 is a flowchart showing the outline of the procedure. As shown, first, in step S600, in step S811 described later, the CTI
It is determined whether information such as a voice message transmitted from the server 5 via the communication line 4 has been received, and when the information has been received, the process proceeds to step S601.
Otherwise, the determination in step S600 is repeated again.

In step S601, the received information is stored in the external storage device 8 of the WWW server 3, and then the voice message receiving process ends. On the other hand, the voice service program for the CTI server is:
WW which has a plurality of processes executed every predetermined period ΔT
A voice message input user information receiving process for receiving voice message input user information and the like transmitted from the W server 3 and storing the information in the external storage device 9, and a process executed at predetermined intervals ΔT. A voice message input request process for inputting a voice message, a CTI server voice message playback process for playing a voice message input by a voice message input person and flowing from the touch phone 7, and storing a voice message input by the voice message input user To delete from the external storage device 9
I server voice message deletion processing.

First, the voice message input user information receiving process will be described. The voice message input information receiving process is performed by the CTI server 5 at a predetermined period ΔT (for example, 10 ms).
ec.), and specifically, is a flowchart showing an outline of a procedure of the processing.
As shown in (1), it is first determined in step S700 whether or not voice message input information transmitted from the WWW server 3 via the communication line 4 has been received in steps S305 and S307.
However, if not, the determination in step S700 is repeated again.

In step S701, the received information is stored in the external storage device 9 of the CTI server 5, and then the voice message input user information receiving process is terminated. Next, the voice message input request process will be described. The voice message input request process is a process executed by the CTI server 5 at a predetermined cycle ΔT (for example, 10 msec.). Specifically, FIG. As shown in (1), first, in step S800, it is determined whether or not a call has been made to the telephone number displayed on the WWW browser in step S304, and if a call has been made, the process proceeds to step S801. However, otherwise, the determination in step S800 is repeated.

In the step S801, the voice message input I
The guidance urging the input of the D number is played, and step S80 is performed.
2. Step S802
In step S80, it is determined whether a valid voice message input ID number has been input.
The process proceeds to step S801. Otherwise, the process returns to step S801.

In step S803, the voice message input person information corresponding to the voice message input ID number input in step S802 is read from the external storage device 9 of the CTI server 5, and the process proceeds to step S804. I have. In step S804, a voice message is input using the call received in step S800, and when the input of the voice message is completed, a guidance urging the user to press the “#” button of the touch phone 7 is played, and the process proceeds to step S805. Has become.

In step S805, recording of a voice message input from the telephone received in step S800 is started, and the process proceeds to step S806. In step S806, it is determined whether or not the "#" button of the touch phone 7 has been pressed. If the button has been pressed, the process proceeds to step S807. If not, the determination in step S806 is repeated. Has become.

In the step S807, the mail address is also associated with the voice message input ID number in the CTI format.
It is determined whether or not it is stored in the external storage device 9 of the server 5, and if it is stored, the process proceeds to step S808. If not, the process directly proceeds to step S809. In step S808, the recorded voice message and the voice message input information read out in step S803 are transmitted to the applicant by e-mail, and then the process proceeds to step S809.

In step S 809, it is determined whether “voice message release permission” is “discloseable” in the voice message input user information read from the external storage device 9 of the CTI server 5 in step S 803. When it is determined that the content can be disclosed, step S8 is performed.
The process proceeds to step S10, but if not, the voice message input request processing ends.

In step S810, a unique voice message playback ID number is set for the voice message recorded in step S805, and the flow advances to step S811. In step S811, the voice message recorded in step S805 and the voice message playback ID number of the voice message are associated with the voice message input ID number, and the information is transmitted to the WWW server 3 via the communication line 4. And the process proceeds to step S812.

In step S812, the voice message recorded in step S805 is associated with the voice message playback ID number of the voice message, and
It is stored in the external storage device 9 of the TI server 5, and the voice message input request processing is terminated. Next, the CTI server voice message playback process is a process executed at a predetermined period ΔT (for example, 10 msec.) At the CTI server 5, and is specifically a flowchart showing an outline of the procedure of the process. As shown in FIG. 15, first, in step S900, it is determined whether or not a call has been received to the telephone number for voice message reproduction displayed on the WWW browser of the personal computer 1 in step S401. If it is, the process proceeds to step S901. If not, the determination in step S900 is repeated again.

At step S901, the voice message playback I
The guidance urging the input of the D number is played, and step S90
2. Step S902
Then, it is determined whether or not a valid voice message playback ID number has been input.
The process proceeds to step S901. If not, the process returns to step S901.

In step S903, the voice message corresponding to the voice message playback ID number input in step S902 is read out from the external storage device 9 of the CTI server 5 and played back. Then, the CTI server voice message playback processing is terminated. next,
The CTI server voice message deletion processing will be described. The CTI server voice message deletion process is a process executed at a predetermined period ΔT (for example, 10 msec.) In the CTI server 5, and is specifically a flowchart showing an outline of the procedure of the process. As shown in FIG. 16, first, in step S1000, the aforementioned step S507 is performed.
It is determined whether or not the voice message playback ID number transmitted from the WWW server 3 via the communication line 4 has been received. If the voice message playback ID number has been received, the process proceeds to step S901. S
The determination of 900 is repeated.

In step S901, the voice message corresponding to the voice message playback ID number received in step S900 is deleted from the external storage device 9 of the CTI server 5, and then the CTI server voice message deletion processing is terminated. It has become. Next, an example in which the voice message collection system according to the present invention is used for a bridal voice service, which is a service for collecting congratulations to be transmitted to a bride and a groom at a wedding reception, will be described in detail based on a specific situation. .

First, it is determined that a wedding reception is to be held, and the bride and groom who wish to collect voice messages to be introduced to attendees at the wedding reception apply for the personal computer 1 owned by the bride and groom to apply for the bridal voice service. It is assumed that the “bridal voice service application page” of the WWW server 3 is opened from the WWW browser of the above. Then, a service application process is executed in the WWW server. First, in step S100, as shown in FIG. 3A, "name" is entered on the WWW browser so as to fill in the applicant information and the like regarding the applicant of this service. "address Telephone number"
Items such as “mail address”, “voice bulletin board homepage title”, “payment method”, etc., and an input completion button 10 operated when information is input to all of those items;
When the applicant presses the input completion button 10, a message to the effect that an e-mail for confirming the e-mail address will be transmitted to the input e-mail address is displayed.
In step S1, since the user has not yet operated the input completion button 10, the determination is "No", and
The determination of 01 is repeated.

After the bride and groom enter their information in the items displayed on the WWW browser, an input complete button 10
Is operated with the mouse pointer. Then, the determination in step S101 becomes “Yes”, and step S102
In step S103, a unique congratulatory management ID number is set for the applicant. In step S103, the applicant information input in step S100 and the congratulations management ID number set in step S102 are WWW. It is stored in the external storage device 8 of the server 3.

Then, in step S104, the "voice bulletin board homepage" used for publishing the input voice message and the published voice message with the title entered in the "voice bulletin board homepage title" item And a “message deletion homepage” used when deleting a message, are created, and step S105 is performed.
The congratulations management ID set in step S102
Based on the numbers, a voice bulletin board access password for accessing the voice bulletin board homepage created in step S104 and a message deletion password for accessing the message deletion homepage are set. In step S106, FIG. As shown in b), the URL of the voice bulletin board homepage created in step S104, the voice bulletin board access password set in step S105, and the step S1
URL of the message deletion homepage created in 04
And the message deletion password set in step S105 are displayed on the WWW browser. Also,
In step S107, the URL of the voice bulletin board homepage created in step S104, the voice bulletin board access password set in step S105, and the message deletion created in step S104 are sent to the mail address of the bride and groom who are the applicants. U of homepage
An e-mail describing the RL, the message deletion password set in step S105, and the fact that this e-mail is to be returned to the transmission source within a predetermined period (for example, within three days) is transmitted.

The bride and groom who operate the input completion button 10 start the mail client software of the personal computer 1 to receive the e-mail transmitted from the WWW server 3, and further, as described in the e-mail. It is assumed that a reply is received within a predetermined period. Then, step S
The determination at Step 108 is “Yes”, and Step S109 is performed.
The service application process is terminated after it is determined that the e-mail addresses of the bride and groom who are the applicants are valid.

Then, the bride and groom notified of the URL of the voice bulletin board homepage and the voice bulletin board access password by the display on the WWW browser in step S106 or the e-mail transmitted in step S107 perform the wedding reception. Along with the notice, notify the acquaintance of the URL of the voice bulletin board homepage and the access password for the voice bulletin board, and requesting that the user access the voice bulletin board homepage and enter a voice message by e-mail or letter, and receive the notification. It is assumed that the acquaintance accesses the “voice bulletin board homepage” of the WWW server 3 from the WWW browser of the personal computer 1 at home to input a congratulation. Then, a service content selection process is executed in the WWW server 3. First, in step S200, a voice bulletin board access password corresponding to the voice bulletin board homepage accessed from the WWW browser and a congratulatory management ID corresponding to the voice bulletin board homepage are also stored. Is the external storage device 8 of the WWW server 3
In step S201, as shown in FIG. 5A, when an item such as "voice board access password" and a voice board access password are input to the item on the WWW browser of the personal computer 1, The input completion button 11 to be operated is displayed, and since the input completion button 11 has not been operated in step S202, the determination is "No", and the determination in step S202 is repeated.

It is assumed that the acquaintance inputs the voice bulletin board access password notified from the bride and groom to the items displayed on the WWW browser. Then, the determinations in steps S202 and S203 are “Yes”, and the
5, as shown in FIG. 5B, items such as “voice message registration method” and “voice message playback” on the WWW browser and an end button 12 for ending this service content selection processing are displayed. Is displayed.

The acquaintance is “voice message registration method”
Is selected with the mouse pointer. Then, the determination in step S205 becomes “Yes”, and step S206
, A voice message input application process is executed. In the voice message input application process, first, in step S300,
As shown in FIG. 7 (a), "name" and "affiliation" are entered on a WWW browser to input voice message input person information and the like regarding a voice message input person who inputs a voice message.
Items such as “the relationship with the bride and groom” and “whether or not to publish a voice message” and an input completion button 13 that is operated when information is input to all of the items are displayed.
In step S301, the user still has input completion button 13
Is not operated, the determination is “No”, and the determination in step S301 is repeated.

After the acquaintance enters his / her own information in the items displayed on the WWW browser, the input completion button 13
Is operated with the mouse pointer. Then, the determination in step S301 becomes “Yes”, and step S302
Then, a voice message input ID number unique to the acquaintance who is the voice message input user is set, and step S30 is performed.
In step 3, the voice message input user information input to the item displayed on the WWW browser and the voice message input ID number set in step 302 are the congratulation management ID numbers read out in step S200. Is stored in the external storage device 8 of the WWW server 3 and, at step S304, as shown in FIG.
Is displayed on the WWW browser, indicating that the voice message input ID number has been set and that the telephone message is input by calling the telephone number.

In step S305, the voice message input user information input to the item displayed on the WWW browser and the voice message input ID number set in step 302 are read out in step S200. Associated with the congratulations management ID number
It is transmitted to the I server 5 via the communication line 4, and in step S306, it is determined in step S109 that the e-mail address of the bride and groom, which is the applicant, is valid. S307
Then, the e-mail addresses of the bride and groom are also associated with the congratulations management ID number, transmitted to the CTI server 5 via the communication line 4, and the voice message input application processing is terminated.

When the information is transmitted to the CTI server 5 via the communication line 4, in the voice message input person information receiving process of the CTI server 5, the determination in step S 700 is “Yes”, and in step S 701, Is stored in the external storage device 9 of the CTI server 5, and the voice message input user information receiving process is terminated. Then, it is assumed that the acquaintance calls the telephone number from the touch phone 7 to input the voice message in accordance with the fact that the voice message is input by calling the telephone number displayed on the WWW browser. Then C
In the voice message input request processing of the TI server 5,
First, the determination in step S800 is “Yes”, and in step S801, guidance for prompting the input of a voice message input ID number is played.
Since a valid voice input ID number has not been input yet, the determination is "No" and
Returning to 801, the above procedure is repeated.

An I for inputting a voice message effective by the acquaintance
It is assumed that the D number is input from the touch phone 7. Then
The determination in step S802 is “Yes”, and in step S803, voice message input person information corresponding to the voice message input ID number input in step S802 is read from the external storage device 9 of the CTI server 5, and In step S804, a voice message is input, and when the input of the voice message is completed, a guidance prompting to press the “#” button of the touch phone 7 is played. In step S805, recording of the voice message is started. Since "#" has not been pressed yet, the determination is "No", and the determination in step S806 is repeated.

It is assumed that the acquaintance has finished inputting the voice message and has pressed the “#” button of the touch phone 7. Then, the determination in step S806 becomes “Yes”, and the determination in step S807 also becomes “Yes”. Emailed to the bride.

In this way, the bride and groom simply input their e-mail address or inform the acquaintance of the URL, and the acquaintance sends a voice message to the e-mail address. You will be able to collect voice messages. In addition, the acquaintance can input a voice message from the touch phone 7, so that congratulations with emotion can be conveyed.

Further, if it is determined in step S 809 that “whether or not to publish voice message” in the voice message input user information is “discloseable”, the determination is “Ye”.
s ", and in step S810, a unique voice message playback ID number is set for the recorded voice message. In step S811, the recorded voice message and the voice message playback ID number of the voice message are used for voice message input. The information is transmitted to the WWW server 3 via the communication line 4, and the recorded voice message is correlated with the voice message playback ID number in step S812.
The voice message input request processing is stored in the external storage device 9 of the server 5 and the processing ends.

When information such as a voice message is transmitted to the WWW server 3 via the communication line 4, in the voice message receiving process of the WWW server 3, the determination in step S 600 is “Yes”, and in step S 601 the received message is received. The information is stored in the external storage device 8 of the WWW server 3, and the voice message receiving process ends. Also,
An announcement that a wedding reception was to be held was sent in the same manner as the acquaintance, but other acquaintances who were unable to attend the wedding reception were asked by the WWW browser of the personal computer 1 at home to listen to a voice message. It is assumed that the user has accessed the voice bulletin board homepage. Then, as described above, first, the service content selection processing is executed in the WWW server 3, and in step S200, the voice bulletin board access password corresponding to the voice bulletin board homepage accessed from the WWW browser, and the voice bulletin board homepage corresponding thereto. The congratulations management ID and the congratulations management ID are read from the external storage device 8 of the WWW server 3, and in step S201, as shown in FIG. 5A, the “voice board access password” or the like is displayed on the WWW browser of the personal computer 1. An item and an input completion button 11 to be operated when the voice bulletin board access password is input to the item are displayed.
Since the input completion button 11 has not been operated yet,
The determination is “No”, and the determination in step S202 is repeated.

Assume that the other acquaintance has input a valid voice bulletin board access password notified by the bride and groom to the items displayed on the WWW browser. Then, the determinations in steps S202 and S203 are “Yes”, and in step S204, as shown in FIG. 5B, items such as “voice message registration method” and “voice message playback” are displayed on the WWW browser. An end button 12 for ending the service content selection processing is displayed.

Assume that the other acquaintance has selected the item of "reproduction of voice message" displayed on the WWW browser with the mouse pointer. Then, step S2
05 is “No”, and step S207
Is "Yes", and WW is determined in step S208.
The W server voice message publishing process is executed. First, in step S400, the voice message playback ID number associated with the congratulations management ID number is read from the external storage device 8 of the WWW server 3, and step S401 is performed.
As shown in FIG. 9, for each voice message playback ID number on the WWW browser, the voice message playback I
D message number, voice message input information associated with the voice message playback ID number, and a voice message playback button operated when the user wants to listen to the voice message associated with the voice message playback ID number 14 is displayed, a telephone number for voice message reproduction for making a call when the user wants to hear those voice messages from the touch phone 7, and an end button 15 for operating when the congratulatory service content selection processing is to be ended. Are displayed one by one, and step 4
02, since the voice message playback button 14 has not been operated yet, the determination is "No". Further, in Step 403, since the end button 15 has not been operated yet, the determination is "No", and again The above procedure is repeated from step S402.

It is assumed that the other acquaintance operates the desired play button 14 while viewing the voice message input person information. Then, the determination in step S402 becomes “Yes”, and in step S403, based on the voice message playback ID number associated with the operated voice message playback button 14, the corresponding voice message playback ID number is associated. The data of the voice message being sent is transmitted to the personal computer 1, and the voice message is reproduced by the WWW browser.

It is assumed that the other acquaintance who has finished listening to most of the voice messages operates the end button 15. Then, the determination in step S404 is “Yes”, and the congratulatory service content selection processing ends. Also, the personal computer 1 owned by the other acquaintance is not provided with a speaker or the like necessary for reproducing voice, and in order to listen to those voice messages from the touch phone 7, a telephone number for voice message reproduction is called. And multiply
Then, in the CTI server voice message playback processing of the CTI server 5, the determination in step S900 is “Ye
s ", the guidance prompting the input of the voice message playback ID number is played in step S901, and the determination is" No "because the voice message playback ID number has not been input yet in step S902. Returning to step S901 again, the above procedure is repeated.

It is assumed that the other acquaintance has input a valid voice reproduction ID number from the touch phone 7. Then, the determination in step S902 is “Yes”, and in step S903, the data of the voice message corresponding to the voice message playback ID number is read out from the external storage device 9 of the CTI server 5 and played back. The CTI server voice message playback processing is terminated after being played from the touch phone 7.

Since the input voice message is made public, the bride and groom can introduce the contents of the congratulations to the absent who could not attend the wedding reception. Further, it is assumed that the bride and groom who have noticed that some of the voice messages transmitted by e-mail from the CTI server do not want to be heard by an acquaintance have accessed the “message deletion homepage”. Then
The WWW server voice message deletion process is executed. First, in step S500, a message deletion password corresponding to the message deletion homepage accessed from the WWW browser, a congratulation management ID number corresponding to the message deletion homepage, and the congratulation management. For I
Voice message playback ID associated with D number
All of the numbers are read from the external storage device 8 of the WWW server 3, and in step S501, as shown in FIG. 11A, items such as "message delete password" are displayed on the WWW browser of the personal computer 1. , An input completion button 16 to be operated when the message deletion password is input to the item is displayed, and in step S502, since the input completion button 16 has not been operated yet, the judgment is "No", This step S
The determination of 502 is repeated.

It is assumed that the bride and groom operate the input completion button 16 after inputting the message deletion password. Then, the determination in step S503 is “Yes”, and in step S504, a congratulatory management ID number corresponding to the voice bulletin board access password, a voice message playback ID number associated with the congratulatory management ID number, and
Is read from the external storage device 8 of the WWW server 3, and in step S504, as shown in FIG.
On the browser, for each voice message playback ID number, the voice message playback ID number, voice message input information associated with the voice message playback ID number, and the voice message playback ID number are displayed. A voice message deletion button 17 that is operated when the associated voice message is to be deleted is displayed, and one end button 18 that is operated when the congratulatory service content selection process is to be ended is displayed. In step S505, since the voice message deletion button 17 has not been operated yet, the determination is “No”. Further, in step S508, since the end button 18 has not been operated, the determination is “No”. Returning to step S502, the above procedure is repeated.

Suppose that the bride and groom looked at the voice message input user information and operated the delete button 17 associated with the voice message to be deleted. Then, step S50
The determination of No. 5 is "Yes", and in step S506, based on the voice message playback ID number associated with the operated voice message deletion button 17, the voice message playback ID number is associated. The voice message data is deleted from the external storage device 8 of the WWW server 3, and in step S507, the voice message playback ID number associated with the operated voice message delete button 17 is transmitted to the CTI server 5 via the communication line. 4.

Suppose that the bride and groom who have finished deleting voice messages that they do not want their acquaintances to operate operate the end button 17. Then, the determination in step S508 is “Yes”
, And the WWW server voice message deletion processing ends. When the voice message playback ID number is transmitted to the CTI server 5 via the communication line 4, in the voice message deletion process of the CTI server 5, step S10 is executed.
The determination of “00” is “Yes”, and step S1001
Then, the voice message corresponding to the received voice message playback ID number is deleted from the external storage device 9 of the CTI server 5, and the CTI server voice message deletion processing is terminated.

As described above, the voice message input in the voice message input request processing can be deleted according to the request of the bride and groom, so that words inappropriate for the wedding are included in the voice message. The bride and groom can check if they are not in the air, and remove in advance the voice messages that they do not want others to know. The above operation is repeated by the bride and groom and their acquaintances to collect voice messages on the voice bulletin board homepage, and the moderator plays the collected voice messages on the personal computer 1 at the wedding reception. ,
Congratulations from the absent will be introduced to everyone attending the wedding reception.

Next, a description will be given of a second embodiment of the voice message collecting system according to the present invention. In this embodiment, it is determined whether or not an inappropriate word is included in a recorded voice message. The first point is that they are not stored in the storage devices 8 and 9.
Is different from the embodiment.

That is, in the second embodiment, among the processes executed by the CTI server 5, as shown in FIG. 17, the step S8 of the process of FIG.
Between step 06 and step S807 to analyze words included in the recorded voice message in step S813
It is determined whether the words analyzed in step S813 include a specific word that is determined to be inappropriate in advance, and if the specific word is not included, the process proceeds to step S807. Step S814, which is to be shifted to, and, if it is determined in step S814 that the specific word is included, a part of the voice message corresponding to the specific word is reproduced and the
Step S815 is provided so that the voice message input can be heard by the voice message input user and that voice message input is refused by voice guidance, and then the process proceeds to step S804. Then, the same processing as in the first embodiment is performed. FIG.
Are denoted by the same reference numerals, and detailed description thereof will be omitted.

More specifically, first, at step S8
In step 13, as a method of analyzing words contained in the recorded voice message, a voice message input from the touch phone 7 is analyzed into a phoneme sequence such as a phoneme using a phoneme recognition method called a hidden Markov model. As a result, time-series information indicating which portion of the recorded voice message corresponds to the phoneme sequence is added to the phoneme sequence, and the process proceeds to step S814.

It should be noted that, in the voice analysis processing, Japanese Patent Application No.
No. 051577, “Technique for removing additive noise with a known sound source in a use environment of a speaker”
And Japanese Patent Application No. 09-056018, “Technique for correcting multiplicative distortion caused by reverberation and microphone characteristics” may be used in combination, and by using the technique in combination, a conventional speech analysis method may be used. Thus, a high speech recognition rate can be realized.

In step S 814, of the phoneme strings obtained as a result of the analysis in step S 813, a portion matching the inappropriate word phoneme string stored in the external storage device 9 of the CTI server 5 in advance. Judge whether there is,
When there is no matching part, the process shifts to step S807 to store the recorded voice message in the external storage devices 8 and 9. When there is a matching portion, the process shifts to step S815. It has become.

In step S815, the part determined to match the phoneme string of the inappropriate word is determined based on the time-series information added in step S813 from where to where in the input speech. Then, the corresponding point is played from the touch phone 7 to be heard by the voice message input user, and the voice message input user who has input the voice message is notified that recording is refused, and the process returns to step S804 again. Has become.

Next, in the voice message collecting system according to the present invention, it was determined whether or not an inappropriate word was included in the recorded voice message, and if so, the voice was input to that effect. The operation of notifying an acquaintance will be described in detail. First, it is assumed that the acquaintance calls the telephone number for voice input from the touch phone 7 to record a voice message, and that the recording is completed and the “#” button of the touch phone 7 is pressed. Then, in the voice message input request processing of the CTI server 5, the determination in step S106 is “Yes”, and in step S813, a phoneme recognition method is used, and the voice message input from the touch phone 7 is analyzed for phoneme strings such as phonemes. After the resulting output,
Time-series information indicating which part of the recorded voice message corresponds to those phoneme strings is added to the phoneme strings, and in step S814, the acquaintance mistakenly uses words that are not appropriate for a wedding reception. If so, the determination in step 814 is “Yes”, and in step S815, the portion determined to match the phoneme string of the inappropriate word is played from the touch phone 7 and the voice message input with the voice message is input. The input user is notified that the recording is refused, and the process returns to step S804 to request the input of a voice message.

As described above, it is determined whether or not an inappropriate word is included in a recorded voice message. Therefore, it is possible to remind the user that an acquaintance accidentally used a word inappropriate for a wedding reception in a voice message.

When an inappropriate word is included in the voice message, the voice message is deleted, so that the inappropriate word is included in the wedding reception, and it should be told to another acquaintance. Unwanted voice messages can be easily removed in advance. In the above embodiment, the client machine corresponds to the personal computer 1, the communication means corresponds to the Internet 2, and the server machine is the WWW server 3 and the CTI server 5.
And the URL notification process is performed in steps S100 to S11.
0, the voice message input user information input request processing corresponds to step S300, and the voice message input ID
The number notification processing corresponds to step S304, the voice message input ID number input request processing corresponds to step S801, and the voice message input request processing corresponds to step S80.
4, the voice message saving process is performed in step S60.
1, corresponding to S812, the voice message publishing process is performed in steps S400 to S404 and steps S900 to S90.
In step S90, the voice message playback process corresponds to step S90.
0 to S903, the voice message transmission process is S8
08, the voice message deletion process is executed in step S5.
Corresponding to 00 to S508 and steps S1000 and 1001, the language judgment notification processing and the language judgment deletion processing correspond to steps S813 to S815, and the first server and the second server
Server corresponds to a WWW server, a first communication line corresponds to the Internet 2, a third server corresponds to a CTI server 5, a public place corresponds to a voice bulletin board homepage, and a second line corresponds to a telephone line. Corresponding to

The above embodiment is an example of the voice message collecting system according to the present invention, and does not limit the use or configuration of the system. For example,
In the above-described embodiment, an example is shown in which the voice message collection system according to the present invention is used for a bridal voice service which is a service for collecting congratulations to be transmitted to brides and grooms performing a wedding reception. The present invention is not limited to use for collecting congratulations. For example, congratulations from people who are absent from events such as synchronization events and golf competitions may be collected and introduced instead of congratulations. In addition, it may be used not only for congratulatory telegrams but also for condolence telegrams.

WWW server 3 and CT as server machines
Although the example using two devices with the I server 5 has been described,
1 having the function of the W server 3 and the function of the CTI server 5
It may be configured using a single device. further,
An example in which an acquaintance who inputs a voice message inputs an ID number for voice message input has been described.
In the voice message input application process of the WWW server 3, in step S300, the voice message input user is used to input a voice message as voice message input user information in the same manner as the server voice registration method described in Japanese Patent No. 5117. The telephone number of the touch phone 7 is input as an ID number for voice message input, and when the voice message input person makes a call from the touch phone 7, in the voice eye message input request processing of the CTI server 5, in step S801, Using the caller ID notification function, enter the telephone number of the caller from the voice message input ID
Recognition as a number may reduce the trouble of inputting the voice message input ID number.

Also, when the voice message is heard from the touch phone 7, an example is shown in which the voice message playback ID number is input from the touch phone 7. However, in the WWW server voice message publishing process of the WWW server 3, in step S401, A telephone number input field is provided for each voice message, and a telephone number of the touch telephone 7 used when listening to the voice message is input to a telephone number input field corresponding to the voice message desired to be heard by the touch phone 7, and the CTI server is provided. In the CTI server voice message reproducing process of No. 5, in step S901, the telephone number of the caller is recognized using the caller number notification function, and the recognized telephone number is described in the telephone number column in step S401. To play the voice message It may be save the trouble of input of the message playback for the ID number.

Further, using the personal computer 1 connected to the Internet 2 and the push phone 7 connected to the telephone line 6, the WWW server 3 and C
Although an example in which voice messages are exchanged with the TI server 5 has been described, a part that has a function of connecting to the Internet 2 instead of the personal computer 1 or the like, and is provided with a valid part as a telephone number when given a predetermined number A telephone may be used to make a telephone call using a telephone number, and to transmit a number of a part not used for the telephone after the telephone is connected. For example, using a mobile phone having a function of connecting to the Internet 2 and capable of displaying an image, which is to be dialed a predetermined number when selected, on an image display unit,
In the WWW server voice message publishing process of the WWW server 3, in step S401, when the play button 14 is selected, a voice message play phone number indicating the voice message play phone number and the voice message to which the play button is associated when selected. The ID number may be dialed to save the trouble of inputting the voice message reproducing ID number.

In the service application process of the WWW server 3, in step S106, the voice message input telephone number and the voice message input ID number are notified to allow the voice message input user to access the voice bulletin board homepage. Instead of having to use a client machine to input a voice message without having to use a client machine, the voice message input user can input a voice message if there is a telephone. And voice message entrants who do not own the client machine can also enter voice messages.

Further, in the service application processing of the WWW server 3, in step S106, the URL of the homepage of the voice bulletin board may be notified together with the telephone number for voice message input and the ID number for voice message input. A voice message input user who immediately inputs a voice message from the telephone without accessing the voice bulletin board homepage may be made to access the voice bulletin board homepage later to input voice message input user information. In this case, the source telephone number may be stored when the voice message is input, and the telephone number may be checked to confirm that the user is who he or she is when inputting voice message input information.

[0114]

As described above, in the voice message collecting system according to the present invention, the server machine
First, a homepage is created in response to a request from a voice message collector who wishes to collect voice messages, and the home page is created.
The RL is notified to the voice message collector by presenting it on a WWW browser.

Next, when the voice message input user notified of the URL by e-mail or the like from the voice message collector refers to the homepage indicated by the URL from a personal computer or the like, information on the voice message input user is obtained. Is requested, and the voice message input user is notified of a voice message input telephone number and a voice message input ID number for inputting a voice message from the telephone.

When the voice message input person calls the voice message input telephone number,
Requesting input of the voice message input ID number, and requesting input of a voice message when the voice message input user inputs the voice message input ID number; When a message is input, the input voice message is stored together with the voice message input information, and the input voice message and voice message input information of the voice message input user who input the voice message are stored. Publish.

As described above, the voice message collector can easily collect voice messages only by requesting the server machine to create a homepage or notifying the voice message input user of the URL of the homepage.
In addition, it is possible to introduce the contents of the message to those who are unable to attend the event.

[Brief description of the drawings]

FIG. 1 is a schematic configuration diagram showing a first embodiment of a voice message collection system of the present invention.

FIG. 2 is a flowchart of a service application process executed by the WWW server of FIG. 1;

FIG. 3 is an explanatory diagram for explaining an operation of the personal computer when the service application process of FIG. 2 is executed.

FIG. 4 is a flowchart of a service content selection process executed by the WWW server of FIG. 1;

FIG. 5 is an explanatory diagram for explaining an operation of the personal computer when the service content selection processing of FIG. 4 is executed.

FIG. 6 is a flowchart of a voice message input application process executed by the WWW server of FIG. 1;

FIG. 7 is an explanatory diagram for explaining an operation of the personal computer when the voice message input application processing of FIG. 6 is executed.

FIG. 8 is a flowchart of a WWW server voice message publishing process executed by the WWW server of FIG. 1;

FIG. 9 is an explanatory diagram for explaining the operation of the personal computer when executing the WWW server voice message publishing process of FIG. 8;

FIG. 10 is a flowchart of a WWW server voice message deletion process executed by the WWW server of FIG. 1;

FIG. 11 is an explanatory diagram for explaining an operation of the personal computer when executing the WWW server voice message deletion process of FIG. 10;

FIG. 12 is a flowchart of a voice message receiving process executed by the WWW server of FIG. 1;

FIG. 13 is a flowchart of a voice message input user information receiving process executed by the CTI server of FIG. 1;

FIG. 14 is a flowchart of a voice message input request process executed by the CTI server of FIG. 1;

FIG. 15 is a flowchart of a CTI server voice message playback process executed by the CTI server of FIG. 1;

FIG. 16 is a flowchart of a CTI server voice message deletion process executed by the CTI server of FIG. 1;

FIG. 17 is a flowchart corresponding to the voice message input request process of FIG. 14 in the second embodiment.

[Brief description of reference numerals]

 1 is a personal computer 2 is the Internet 3 is a WWW server 4 is a communication line 5 is a CTI server 6 is a telephone line 7 is a touch phone 8, 9 is an external storage device

Claims (16)

[Claims] 1. A server connected to a plurality of client machines via communication means. The server creates a homepage in response to a request from a voice message collector who wants to collect voice messages, and creates a URL of the homepage. URL notification processing for notifying the voice message collector of the URL, and the voice message inputter notified of the URL from the voice message collector checks the URL.
A voice message input user information input request process for requesting input of voice message input user information, which is information about the voice message input user, when referring to the homepage indicated by, and inputting a voice message to the voice message input user from the telephone Voice message input telephone number and voice message input ID number (identification nu
mber), and a voice requesting input of the voice message input ID number when the voice message input person calls the voice message input phone number. A message input ID number input requesting process; a voice message input requesting process for requesting a voice message input when the voice message inputting person inputs a valid voice message inputting ID number; When a voice message is input, a voice message storing process for storing the input voice message together with the voice message input information, and the input voice message and the voice message of the voice message input user who input the voice message A voice message publishing process that publishes the input information, Voice message collection system characterized by being adapted to execute. 2. A server connected to a plurality of client machines via communication means, wherein the server creates a homepage in response to a request from a voice message collector who wants to collect voice messages, and creates a URL for the homepage. URL notification processing for notifying the voice message collector of the URL, and the voice message inputter notified of the URL from the voice message collector checks the URL.
A voice message input user information input request process for requesting input of a voice message input user information which is information on the voice message input user and a telephone number of a telephone used when inputting a voice message when referring to the homepage indicated by A voice message input telephone number notifying process for notifying the voice message input user of a voice message input telephone number for inputting a voice message from a telephone; and the voice message input user calls the voice message input telephone number. Source phone number detection processing to detect the source phone number of the call when
When the detected telephone number is a valid telephone number input by the voice message input user information input requesting means, a voice message input request process for requesting input of a voice message; When a message is input, a voice message storing process for storing the input voice message together with the voice message input person information, and a voice message input of the voice message input user who input the input voice message and the voice message And a voice message publishing process for publishing user information. 3. A server connected to a plurality of client machines via a communication means, wherein the server responds to a request from a voice message collector who wishes to collect voice messages by the voice message collector. A voice message input ID number notifying process for notifying a voice message input telephone number and a voice message input ID number for inputting a voice message from a telephone; A voice message input requesting input of the voice message input ID number when a voice message input person notified of a telephone number and a voice message input ID number calls the voice message input phone number. ID number input request processing, and the voice message input A voice message input requesting process for requesting input of a voice message when a number is input, and a voice message storing process for storing the input voice message when the voice message input person inputs a voice message; And a voice message publishing process of publishing the input voice message. 4. The voice message collection system according to claim 1, wherein a voice message playback process is performed so that the voice message published in the voice message disclosure process can be heard from a telephone. 5. When the voice message input in the voice message input request processing is passed through the voice message input information request processing, the voice message is input together with a part or all of the voice message input information. The voice message collection system according to any one of claims 1 to 4, wherein a voice message transmission process for transmitting the voice message to a collector is performed. 6. A voice message deletion process for deleting or not publishing a voice message input in the voice message input request process in response to a request from the voice message collector. The voice message collection system according to claim 5. 7. It is determined whether or not a predetermined specific word is included in the voice message input in the voice message input request processing, and when the specific word is included, the fact is notified to the voice message input person. 7. A language determination notification process for notification is executed.
The voice message collection system according to any one of the above. 8. It is determined whether or not a predetermined specific word is included in the voice message input in the voice message input request processing, and when the specific word is included, the input voice message is deleted. Or a process of deleting a language judgment not to be disclosed.
The voice message collection system according to claim 7. 9. A server connected to a plurality of client machines via a communication means, wherein the server creates a homepage in response to a request from a bride or groom or his / her agent who wants to collect voice messages, URL notification processing of notifying the URL to the bride and groom or its agent, and voice message input information that is information about the acquaintance when the acquaintance refers to the homepage indicated by the URL from the bride and groom or the agent. And a voice message input ID number for notifying the acquaintance of a voice message input telephone number and a voice message input ID number for inputting a voice message from a telephone to the acquaintance. Notification processing and when the acquaintance calls the voice message input telephone number A voice message input ID number input request process for requesting the voice message input ID number, and a voice message requesting a voice message input when the acquaintance inputs a valid voice message input ID number. An input request process, a voice message storing process for storing the input voice message together with the voice message input information when the acquaintance inputs a voice message, and inputting the input voice message and the voice message A voice message transmitting process of transmitting the voice message input information of the acquaintance to the bride and groom or its agent, and publishing the input voice message and the voice message input information of the acquaintance who input the voice message. And voice message publishing process. A voice message collection system characterized by the following. 10. The server may be a WWW server (World W
ide Web server) and CTI server (Computer Telephony I)
integration server), wherein the WWW server is
The URL notification processing, the voice message input person information input request processing, the voice message input ID number notification processing, and the voice message publishing processing are executed, and the CTI server is configured to execute the voice message input ID. The voice message collection system according to claim 1, wherein the voice message collection system executes a number input request process, the voice message input request process, the voice message storage process, and the voice message playback process. 11. A voice message collection system, comprising: a first server having a public place for associating a voice message with the voice message input information, and a first location;
Means for a voice message entrant to input the voice message entrant information to a second server via a first communication line, and an input for associating the voice message with the voice message entrant information and the public place by the input means For I
A voice message collecting system, comprising: means for giving a D; and means for inputting the voice message to a third server via a second communication line using the input ID. 12. The voice message collecting system according to claim 11, wherein said first communication line is the Internet, and said second communication line is a telephone line. 13. The voice message collecting system according to claim 11, wherein the first server is a WWW server including at least one or more public places, and the public place is a home page of a WWW server. Wherein the second server is a WWW server and the third server is a CTI server. 14. A voice message collection server, comprising:
A public place for associating and opening the voice message and the voice message input information, wherein the voice message input is input through the first communication line, and the voice message and the voice message input Input ID for associating information with the location of publication
Wherein the voice message is input through a second communication line using the input ID. 15. The voice message collection server according to claim 14, wherein said first communication line is the Internet, and said second communication line is a telephone line. 16. The voice message collection server according to claim 14, wherein the server comprises a WWW server and a CTI server.