JP2002245377A - Method and system for renting vehicle - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a method and a system for renting vehicles, which reduce the number of days required for vehicle maintenance while securing the operating ratio of vehicles by synchronizing the maintenance schedule in a maintenance factory and the arrangement schedule of vehicles. SOLUTION: The main system 11 of a reservation management center 1 acquires vehicle information such as the degree of consumption of parts and the gasoline consumption from a vehicle management database 12 to generate the schedule of maintenance. The generated maintenance schedule is opened to a terminal of a maintenance factory 3 through a communication network like the Internet to allow the maintenance factory 3 to apply for maintenance work for its convenience. After the maintenance factory for a vehicle is determined, ordering processing of parts is performed to a parts center 4 so that parts can be delivered to the maintenance factory. On the day before the day of maintenance, the main system 11 of the reservation management center 1 arranges the vehicle so that the use of a shared vehicle 2 is terminated at a port close to the determined maintenance factory 3.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a vehicle management (rental) system shared by a plurality of users, and more particularly to a vehicle lending system and a vehicle lending method which are most suitable for securing a vehicle operation rate in vehicle maintenance. About.

[0002]

2. Description of the Related Art Conventionally, Japanese Unexamined Patent Publication No.
A vehicle management system that includes a management center that mounts communication means for each of a plurality of vehicles and manages vehicles based on information transmitted through the communication means, and in which a user jointly uses vehicles based on a contract with the management center. Is disclosed. In this system, a user of a vehicle inserts a recording medium, such as an IC card, in which a user ID number given in advance is recorded, into a card reader provided in the vehicle, thereby providing usage information via communication means. Is notified to the management center. The management center performs a procedure for permitting the lending of the vehicle and billing for the cost based on the received usage information. Japanese Patent Application Laid-Open No. H05-054727 discloses a method for coping with a sudden problem during running of a vehicle.
When the means for detecting the occurrence of a malfunction included in the own vehicle detects the occurrence of the malfunction, a navigation device that displays a guidance route to the destination searches for a nearest service station, and connects to the service station to communicate with the service station. A technique for communicating with a station is disclosed.

[0003]

In the vehicle management system for realizing the shared use of vehicles as described above, not only because of a sudden trouble during traveling, but also to keep the vehicle in an optimum state, It is necessary to perform vehicle maintenance depending on how parts are consumed. However, in the shared use of vehicles, how to increase the operating time of the vehicle is the key to profit. Therefore,
It is desirable to complete the vehicle maintenance in the minimum necessary time. As a result, there is a problem that the operating rate of the vehicle is reduced, the convenience of the user is reduced, and the profit in the vehicle shared use service using the vehicle management system is deteriorated. Also, if the staff moves the vehicle only for maintenance, the work efficiency of the staff deteriorates,
There has been a problem that the operating rate of the vehicle also deteriorates.

SUMMARY OF THE INVENTION The present invention has been made in view of the above problems, and synchronizes a maintenance schedule of a maintenance shop with a vehicle allocation schedule to reduce the number of days required for vehicle maintenance while securing a vehicle operation rate. It is an object to provide a system and a vehicle lending method.

[0005]

According to one aspect of the present invention, there is provided a vehicle lending system for managing a vehicle parked at a port and lending the vehicle to a user. A maintenance schedule creating means for creating a maintenance work schedule by referring to the vehicle information in which the state is recorded (for example, step S in the embodiment)
11 to step S15), a vehicle dispatching means (for example, steps S41 to S45 of the embodiment) for executing the movement of the vehicle to a port suitable for vehicle maintenance based on the schedule created by the maintenance schedule creating means, According to the schedule created by the maintenance schedule creating means, if the vehicle is parked at a port suitable for maintenance, vehicle lending stopping means for stopping lending of the vehicle (for example, step S in the embodiment)
51 to step S53).
With the above configuration, it is possible to perform vehicle movement by using the shared vehicle of the user instead of the staff, and to suppress movement of the vehicle only for maintenance by the staff.

According to a second aspect of the present invention, in the vehicle rental system according to the first aspect, a maintenance schedule created by a maintenance schedule creating means is provided for a terminal of a maintenance shop registered in advance in association with a nearby port. A maintenance schedule presenting means for presenting a work schedule (for example, step S21 in the embodiment) and a vehicle receiving a work application notified from a maintenance shop capable of responding to the maintenance work presented by the maintenance schedule presenting means; Work application registration means (for example, steps S22 to S24 in the embodiment) for registering information is provided. With the above configuration, it is possible to secure a maintenance shop in accordance with the maintenance time of each vehicle and perform maintenance of the vehicle without waiting time.

According to a third aspect of the present invention, in the vehicle lending system according to the second aspect, based on the contents of the work application registered by the work application registration means, necessary parts are ordered according to a maintenance work schedule. A part arranging means for arranging delivery to the maintenance shop which has applied for the maintenance work (for example, steps S31 to S3 in the embodiment)
2) is provided. With the above configuration, parts can be procured in accordance with the work schedule of the maintenance shop, and it is possible to avoid delays in the work schedule of the maintenance shop due to waiting for parts procurement.

According to a fourth aspect of the present invention, there is provided a vehicle lending method in a vehicle lending system for managing a vehicle parked at a port and lending the vehicle to a user, wherein the vehicle lending method refers to vehicle information recording a state of the vehicle. , A maintenance schedule creation process for creating a maintenance work schedule, a vehicle dispatch process for executing movement of a vehicle to a port suitable for vehicle maintenance based on the schedule created by the maintenance schedule creation process, and a maintenance schedule creation process. According to the created schedule, when a vehicle is parked at a port suitable for maintenance, the vehicle lending stop processing for stopping lending of the vehicle is included.

[0009]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram showing the configuration of the embodiment of the present invention. In FIG. 1, a reservation management center 1 includes a shared vehicle 2 shared by users.
It is a management center that manages the shared use of vehicles, such as reservations, allocation of vehicles, and billing of usage fees. The maintenance shop 3 is a factory for repairing general vehicles in a town where a contract has been made with the reservation management center 1, and repairs the shared vehicle 2 using parts supplied by the parts center 4. Further, the maintenance shop 3 and the parts center 4 are provided with terminals that can be communicatively connected to the reservation management center 1 via a communication network such as the Internet. It is assumed that one or more shared vehicles 2 are managed under the reservation management center 1. In addition, the maintenance shop 3 and the parts center 4 are not limited to the contract of one company with the reservation management center 1, and a plurality of contractors may be contracted.

The reservation management center 1 comprises a main system 11, a vehicle management database 12, a maintenance shop management database 13, a customer management database 14, an input / output means 15, and a LAN communication network 16. I have. The main system 11 executes a reservation management center control program in a computer system having a CPU (Central Processing Unit) and manages the operation of the entire reservation management center. The operation of the main system 11 will be described later in detail. The vehicle management database 12 is a database that records the status of each shared vehicle and port in order to manage the shared vehicle 2. The recorded contents include, for example, (1) location (2) for each shared vehicle Periodical inspection period (3) Mileage (4) Parts consumption (5) Gasoline consumption and each port (1) Current parking lot (2) Currently available vehicles (3) Reserved vehicles (use / return) And so on. Note that the above-described gasoline is an example of the fuel that drives the power source of the shared vehicle 2, and the consumption amount may be recorded as long as the fuel is used.

The maintenance shop management database 13 is a database for registering maintenance shops 3 in the town where a contract has been made with the reservation management center 1. For example, an ID and a PIN (Personal Identification) given to the maintenance shop 3 are stored. Numb
er), and further records an electronic mail (E-mail) address and identification information of a parking lot of the shared vehicle 2 called a port installed near the maintenance shop. In the example of the present embodiment, as shown in FIG. 1, the port installed near the Z maintenance shop is port A.

The customer management database 14 is a database for recording the registration data of each user registered as a member. For example, when the member is an individual member, (1) a card for each individual member (2) A plurality of PINs associated with different use logs such as PIN 1 and PIN 2 and (3) a member's mobile phone number. If the member is a corporate member, the recorded contents are different for each corporate member: (1) the number of corporate contracts, (2) the associated use logs such as PIN for member 1 and PIN for member 2 are different. There are a plurality of PINs.

The input / output means 15 transmits / receives reservation data and use status data of the shared vehicle 2 to / from a portable telephone (not shown) owned by the user by the reservation management center 1, or the reservation management center 1 The vehicle management data is transmitted / received to / from the shared vehicle 2, and the reservation management center 1
And a parts center 4 for exchanging information on maintenance schedules, ordering maintenance, and ordering parts required for maintenance. Transmission and reception of vehicle management data between the reservation management center 1 and the shared vehicle 2 are performed by wireless communication via a communication device (not shown) provided for each port. The exchange of information between the reservation management center 1 and the maintenance shop 3 or the parts center 4 is performed by a terminal provided in the maintenance shop 3 or the parts center 4 via a communication network such as the Internet. . The LAN communication network 16 connects the main system 11, the vehicle management database 12, the maintenance shop management database 13, the customer management database 14, and the input / output means 15 in the reservation management center 1, and This is a communication network configuring a LAN (Local Area Network) for transmitting and receiving data.

Next, a shared vehicle 2 used in the present embodiment will be described with reference to the drawings. FIG. 2 is a block diagram showing a configuration of the shared vehicle 2. In FIG. 2, the shared vehicle 2 includes a road-vehicle communication antenna 21, a road-vehicle communication device 22, an ID management unit 23, and a door antenna 24.
, ID receiving device 25, touch panel 26, IG
(Ignition) switch 27 and return switch 28
, A storage device 29, a door lock mechanism 30, and a main power supply control mechanism 31. The shared vehicle 2 is parked in a parking space called a port, and the reservation management center 1 communicates with a communication device (for each port) via a road-vehicle communication device 22 connected to a road-vehicle communication antenna 21. (Not shown) to exchange various data.

When the user holds the IC card 5 of, for example, a non-contact read / write system over the door antenna 24 provided in the shared vehicle 2, the signal read by the ID receiving device 25 is transmitted to the shared vehicle 2. ID for managing numbers
The management unit 23 is notified. ID management unit 23
Performs wireless communication with a communication device (not shown) provided for each port via a road-to-vehicle communication device 22 and a road-to-vehicle communication antenna 21 and allows a user to hold the IC card 5 and hold the shared vehicle. The request for use of the vehicle 2 is transmitted to the reservation management center 1 to request permission to lend the vehicle. The above-mentioned IC card 5 is an example of an ID terminal from which a recorded ID number can be read and written.
The ID terminal used to notify the number to the shared vehicle 2 is:
In addition to the non-contact read / write IC card, if the reading device on the shared vehicle 2 is compatible, not only the non-contact and contact read / write method but also a recording such as a magnetic card, a mobile phone with a built-in IC chip, etc. Any ID can be used as long as the ID number can be read and written.

When renting the shared vehicle 2, the user inputs necessary items from the touch panel 26 to the ID management unit 23, presses the IG switch 27 to turn on the ignition of the shared vehicle 2, and starts using the shared vehicle. . When the user returns the shared vehicle 2 to the port, the user presses the return switch 28 at the port to perform a return process. Further, the storage device 29 previously stores the vehicle ID number assigned to each shared vehicle 2 and temporarily stores the user ID number and PIN entered by the user. The ID number of the vehicle stored in the storage device 29 by the ID management unit 23 and the I
The D number and the PIN are transmitted to the reservation management center 1, and when the lending permission of the shared vehicle 2 to the user is obtained, the reservation management center 1 is requested to lend the vehicle.
The door lock mechanism 30 unlocks the door key, and the main power control mechanism 31 enables the ignition circuit.

FIGS. 3A and 3B are views showing the internal appearance of the shared vehicle 2. FIG. 3A is an internal view near the driver's seat of the shared vehicle 2, and FIG. Is shown. FIG.
In (a), the IG switch 27 is arranged near the steering wheel 50 of the driver's seat, and the touch panel 26 is arranged at a position where the front view of the driver is not obstructed. A return switch 28 used when returning to the port of the shared vehicle 2 is disposed below the touch panel 26. FIG.
In (b), the road-to-vehicle communication antenna 21 is arranged on the roof of the shared vehicle 2 so as to receive omnidirectional radio signals, and the door antenna 24 is arranged on the door glass near the driver's seat. .

Next, a vehicle management operation in the vehicle lending system using such a shared vehicle 2 will be described. FIG. 4 is a flowchart showing the overall operation of the vehicle management operation of the reservation management center 1 of the vehicle lending system according to the present embodiment. First, the main system 11 of the reservation management center 1 The vehicle information such as the consumption level and the gasoline consumption amount is obtained, and the maintenance schedule is created by confirming the periodic inspection time of the vehicle or the maintenance schedule calculated from the component consumption level and the gasoline consumption amount (step S1). ). Next, the prepared maintenance schedule is disclosed to the terminal of the maintenance shop 3 via a communication network such as the Internet, and the maintenance shop 3
Then, a maintenance reception process for requesting a maintenance work suitable for each user is performed (step S2).

When the maintenance shop of the vehicle is determined, a part ordering process is performed on the parts center 4 via a terminal so as to reach the maintenance shop (step S3). When the maintenance shop 3 including the parts is ready and the day before the maintenance day comes, the main system 11 of the reservation management center 1 causes the corresponding vehicle to make a trip at the port near the maintenance shop 3 determined in step S2. The vehicle allocation process is performed so as to end (the use of the shared vehicle 2 ends) (step S4). Further, when the vehicle is returned to the port, if the port is a target port near the maintenance shop 3, the vehicle is scheduled for maintenance and a lending stop process is performed (step S).
5).

Next, each process of the above-described vehicle management operation will be described in detail with reference to the drawings. FIG. 5 is a diagram showing the vehicle management operation of the reservation management center 1 described above, and particularly shows the maintenance schedule creation processing operation in detail. First, the main system 1 of the reservation management center 1
1 designates the first vehicle (step S11) and acquires vehicle information of the target vehicle from the vehicle management database 12 (step S12). When the vehicle information is obtained, the periodic check time of the vehicle or the maintenance schedule calculated from the consumption of parts and the consumption of gasoline is confirmed, and it is determined whether or not this is within the target period (step S1).
3).

Here, a method of confirming the maintenance schedule will be described with reference to an example shown in FIG. FIG. 6 is an example of vehicle information recorded in the vehicle management database 12. The vehicle information is assumed to be constantly maintained in accordance with the mileage of the vehicle. It is assumed that the degree of consumption and gasoline consumption have been recorded. The figures of the degree of consumption of parts and the amount of gasoline consumed in FIG.
Only the parts necessary for explanation are specifically described with numbers. For example, if today is March 1 and the target period is 30 days, the shared vehicle 2 with the vehicle number 1 has a periodic inspection time of 3
Since it is the 23rd of the month, the vehicle is within the target period. Next, a description will be given of a maintenance schedule calculated from the degree of wear of parts. For example, for the part B, a 1% consumption amount corresponds to a mileage of 6 days, and the recommended replacement date is set to 10 parts.
If it is 0%, the shared vehicle 2 with the vehicle number of 5 has 100% −98% = 2%..., Which is equivalent to 12 days. Therefore, the target period 30
Vehicles within days.

Similarly, the maintenance schedule calculated from the gasoline consumption will be described. For example, assuming that 10% of gasoline consumption corresponds to the mileage of 5 days,
Assuming that the refueling instruction indicates that the gasoline consumption amount is 80% or more, the shared vehicle 2 with vehicle numbers 6 and 7 can run 80% -70% = 10%, which is equivalent to 5 days. The number of days remaining is obtained. Therefore, the target period 3
Vehicles within 0 days.

As described above, the periodic inspection time of the vehicle or the maintenance schedule calculated from the degree of exhaustion of parts and the amount of consumption of gasoline is confirmed from the obtained vehicle information, and it is determined in step S13 that this is within the target period. If it has been (YES in step S13), it is recorded in the maintenance table (step S14). Then, the process proceeds to step S15. In step S13, when this is not determined to be within the target period (NO in step S13), the process proceeds to step S15 without performing anything. In step S15, for all the shared vehicles 2 managed by the vehicle management system according to the present embodiment, it is determined whether or not the periodic inspection time of the vehicle or the maintenance schedule calculated from the consumption of parts and the consumption of gasoline has been confirmed. If there is a vehicle for which the maintenance schedule has not yet been confirmed (NO in step S15),
The next vehicle is specified (step S16), and step S12 is performed.
Then, the above operation is repeated.

In step S15, for all the vehicles, if the regular inspection time of the vehicles or the maintenance schedule calculated from the consumption of parts and the consumption of gasoline has been confirmed (YES in step S15), the maintenance is performed. The schedule creation processing ends, and the next maintenance reception processing is executed.

FIG. 7 shows an example of a vehicle maintenance table recorded in the vehicle management database 12.
Step S of the maintenance schedule creation process described above
13, for each shared vehicle 2 determined to be within the target period, (1) vehicle number of the target shared vehicle (2) work date (scheduled date) (3) work content (4) designated port information (5) 7) Maintenance shop information is recorded.
(4) Designated port information shown in (a) (5) A state where maintenance shop information is not entered indicates a state where the maintenance shop 3 that performs maintenance is undecided.

FIG. 8 is a diagram showing the vehicle management operation of the reservation management center 1 described above, and particularly shows the maintenance reception processing operation in detail. First, the main system 11 of the reservation management center 1 creates a maintenance reception screen, as shown in FIG. 9A, describing maintenance information such as the maintenance schedule of this month, the details of the maintenance work, the number of work vehicles, and the like. Is displayed on the terminal of the contracted maintenance shop 3 via a communication network such as the Internet (step S21). Next, the maintenance shop 3 that has acquired the maintenance information is made to apply for and accepts maintenance work suited to each user's convenience (step S22).

Upon receiving an application for maintenance work from the maintenance shop 3, the ID and PIN given to the maintenance shop 3
Then, it is confirmed whether or not the shop is a contracted maintenance shop (step S23). If the shop is a contracted maintenance shop (OK in step S23), an application for maintenance work is registered (step S24). Finish the maintenance reception process,
Execute the following parts order processing. In step S23, the ID and PI of the maintenance shop that applied for the maintenance work
If N cannot be confirmed (NG in step S23), the process returns to step S21, and the above operation is repeated.

FIG. 9 is a view showing an example of a maintenance reception screen displayed on a terminal of the maintenance shop 3 and showing maintenance schedules, maintenance work contents, maintenance information such as the number of working vehicles, and the like. On the maintenance schedule list screen shown in FIG. 9A displayed first, the terminal of the maintenance shop 3 clicks the "application" button for "part B replacement" on the 12th to register the application. As a result, when the maintenance center for the maintenance schedule on the 12th is determined in the reservation management center 1, the maintenance schedule on the 12th is as shown in FIG.
As shown in (b), it is not displayed again. Further, when the application registration is performed for the maintenance schedule and the maintenance shop is determined, as shown in FIG. 7B, the maintenance shop is determined in the corresponding part of the vehicle maintenance table recorded in the vehicle management database 12. The specified port information and maintenance shop information are described.

FIG. 10 is a diagram showing the vehicle management operation of the reservation management center 1 described above, particularly showing the parts ordering processing operation in detail. First, the main system 11 of the reservation management center 1 checks whether there is a part necessary for scheduled maintenance (step S31), and if there is no part (no step S31), the maintenance work / schedule registered for the application. At the same time, parts are ordered via the terminal to the parts center 4 so that necessary parts are delivered to the maintenance shop 3 determined in the maintenance reception processing (step S32), and the next vehicle allocation processing Execute Also, in step S31, if there is a part (step S31 is present), the part terminates the order processing without performing anything, and executes the next vehicle allocation processing.

FIG. 11 is a diagram showing the vehicle management operation of the reservation management center 1 described above, particularly showing the vehicle allocation processing operation in detail. First, when there is a reservation request from the user, the main system 11 of the reservation management center 1 determines whether or not the desired reservation date is the day before the maintenance date (step S41). In step S41, when the desired reservation date is the day before the maintenance date (YES in step S41), the departure place and the destination of the reservation request are the current parking port of the shared vehicle 2 and the registered maintenance shop 3 on the day before the maintenance. It is determined whether or not the port matches a nearby port (step S42). In step S42, the departure place and the destination for which the reservation is desired match the current parking port of the shared vehicle 2 and the registered port near the maintenance shop 3 on the day before the maintenance (step S42).
YES), a vehicle number is set for the reservation (step S43), the vehicle allocation process ends, and the next vehicle lending stop process is executed. Note that the above-described vehicle dispatching process is a method in which the target vehicle is directly dispatched to the destination. However, when the movement of the target vehicle from the port where the target vehicle is parked to the port of the destination is rare, the destination By allocating the vehicle to another port that frequently moves to the destination port, the vehicle can be indirectly allocated from the parked port of the target vehicle to the destination port.

On the other hand, if it is determined in step S41 that the desired reservation date is not the day before the maintenance date (N in step S41).
O), the vehicle allocation process ends without setting a vehicle number for the reservation, and the next vehicle lending stop process is executed. Also,
In step S42, when the departure place and the destination for which reservation is desired do not match the current parking port of the shared vehicle 2 and the registered port near the maintenance shop 3 on the day before the maintenance (NO in step S42), At the port where the shared vehicle 2 is parked, it is determined whether or not another reservation is made at the set time (step S44).

If it is determined in step S44 that there is no other reservation at the set time at the port where the shared vehicle 2 was parked the day before the maintenance (step S44)
YES), the staff is notified and the shared vehicle 2 is redistributed to the target port (step S45), the vehicle allocation process ends, and the next vehicle lending stop process is executed. In step S44, if another reservation is made at the set time at the port where the shared vehicle 2 was parked the day before the maintenance (NO in step S44), the vehicle distributing process ends without performing any processing, and the next The vehicle lending stop process is executed.

FIG. 12 is a diagram showing a vehicle management operation of the reservation management center 1 described above, and particularly shows a vehicle leasing stop processing operation in detail. First, when the user uses the shared vehicle 2, the main system 11 of the reservation management center 1 determines whether or not the use date is the day before the maintenance date (step S <b> 51). In step S51, if the use date is the day before the maintenance date (YES in step S51), does the destination of the shared vehicle use match the port near the maintenance shop 3 where the shared vehicle 2 is registered the day before the maintenance? It is determined whether or not it is (step S52). In step S52, when the destination of use of the shared vehicle matches the port near the maintenance shop 3 where the shared vehicle 2 is registered the day before the maintenance (YES in step S52), the shared vehicle 2 is returned to the port. At the time, the status of the shared vehicle 2 is changed to the maintenance schedule, and the lending of the shared vehicle 2 is stopped (step S53),
The vehicle lending stop processing ends. On the other hand, in step S51, when the use date is not the day before the maintenance date (step S51).
51) or, in step S52, when the destination of the shared vehicle does not match the port near the maintenance shop 3 where the shared vehicle 2 is registered the day before the maintenance (NO in step S52), nothing is performed. Without ending the vehicle lending stop processing.

In the above-described vehicle management operation, it has been described that the movement of the vehicle is completed by the day before the maintenance. However, it is needless to say that the maintenance time is designated and the movement of the vehicle is completed before the time. Further, by performing stricter control, it is possible to further suppress a decrease in the operating rate of the vehicle due to maintenance.

Next, the vehicle lending operation of the reservation management center 1 of the vehicle lending system will be described with reference to the drawings. Figure 1
3 is a flowchart illustrating the entire vehicle lending operation of the reservation management center 1. First, when a user accesses the reservation management center 1 with his / her mobile phone, the main system 11 of the reservation management center 1 The user is required to enter an ID number, PIN, and password to perform authentication processing, and confirm whether the user is a registered member (step S61). If the user is a registered member, the user is allowed to input usage conditions (designation of a departure / arrival port, scheduled use time, etc.) for renting the shared vehicle 2 and perform a reservation acceptance process (step S62).

Next, the reservation management center 1 determines whether or not the user's desired use conditions such as the departure port, destination port, vehicle type, scheduled use time and the like input in the reservation acceptance processing can be satisfied. If it is determined that the request cannot be satisfied, the vehicle shortage handling process for requesting the user to input the usage condition again is performed (step S63). When there is a shared vehicle 2 that can be used, the following reservation confirmation processing is executed. Then, a reservation confirmation process for finally determining the use condition by the user is executed (step S64), and the reservation is set according to the item confirmed by the user, and the step S64 is performed.
From 61, the "reservation procedure" of step S64 is completed.

The user performs a reservation procedure and finds a shared vehicle 2
When the right to use the shared vehicle 2 can be secured, actually go to the parked port of the shared vehicle 2 and use the shared vehicle 2
Over the IC card 5 to present his / her card ID. The shared vehicle 2 presented with the card ID performs a vehicle lending determination process with the reservation management center 1 to determine whether or not the user can enter (access) the vehicle (step S65).
When the user is allowed to enter the vehicle, the user inputs a desired PIN for an individual member and a PIN assigned to the user for a corporate member from the operation unit 25 of the shared vehicle 2. Then, a vehicle use determination process is performed with the reservation management center 1 (step S66). When the user who has been permitted to use the shared vehicle 2 in the vehicle use determination process ends the use of the shared vehicle 2, the vehicle is returned to the port of the shared vehicle 2 (step S <b> 67). The operation of the vehicle lending management system ends. When the user performs the return process, the billing calculation for the usage log is performed, and the usage log in which the billing cost is recorded is settled by a designated credit company by an account designated for each usage log. Is performed.

Next, the above-described reservation confirmation processing operation will be described in detail with reference to the drawings. FIG. 14 is a diagram showing a reservation procedure operation of the shared vehicle 2 between the user (mobile phone) and the reservation management center 1 including a user operation, and particularly shows a reservation confirmation processing operation in detail. is there. First, the reservation management center 1 performs an initial charging calculation for determining a charge for each port for use of a shared vehicle in accordance with the vehicle lending status of each port (step S71). next,
The reservation management center 1 selects a vehicle that specifies the most suitable vehicle to lend to the user, taking into account vehicle allocation for managing the maintenance of the shared vehicle 2 (step S72). As a result of the vehicle selection, if there is a shared vehicle 2 according to the user's desired condition, the reservation management center 1 transmits a status screen for reservation confirmation that describes the condition specified by the user to the mobile phone of the user. (Step S
73). The status screen at the time of reservation confirmation is received (step S
74) The user confirms the desired item and sends a confirmation input back to the reservation management center 1 (step S75).

Upon receiving the user's confirmation input (step S
76) The reservation management center 1 determines whether or not the processing is canceled (step S77). If the user cancels the processing (YES in step S77), the communication is disconnected (step S78). If the user has not canceled the processing (NO in step S77), the reservation setting processing is executed according to the confirmed item (step S7).
9).

FIG. 15 is a flow chart showing the operation transmitted from the reservation management center 1 in step S74 of the above-mentioned reservation confirmation processing operation.
It is a figure which shows an example of the situation screen at the time of reservation confirmation displayed on the mobile telephone which a user has, and is a screen, (1) Departure Port (2) Destination port (Destination Port)
t) (3) Vehicle type (Car Type) (4) Available time (Use Time) (5) In addition to the initial charging fee (Initial Fee), the reservation management center 1 allocates vehicles for the purpose of maintenance management. 6) Vehicle designation (Vehicle) is displayed.
In FIG. 15, the vehicle number 5 on the day before the scheduled maintenance is shown.
No. 5 shared vehicle 2 is located at port 1 and the destination is designated as port 2 which is a port adjacent to the maintenance shop scheduled for maintenance. Therefore, shared vehicle 2 having vehicle number 5 is selected and designated as a vehicle designation. ing.

[0041]

As described above, according to the first aspect of the present invention, in a vehicle lending system that realizes shared use of vehicles, the vehicle lending system is created by referring to vehicle information that records vehicle parts and fuel consumption. According to the maintenance schedule, the vehicle is dispatched to a port convenient for maintenance,
In addition, by stopping the lending of the vehicle, the vehicle does not need to be moved by the staff, and the utilization rate of the shared vehicle can be prevented from deteriorating by applying the user's use of the shared vehicle to the vehicle movement. The effect is obtained.

According to the second aspect of the present invention, by maintaining a maintenance shop according to the maintenance time for each vehicle,
Since the maintenance can be performed without waiting time, there is an effect that the maintenance can be completed while minimizing the deterioration of the operation rate of the shared vehicle. Further, according to the third aspect of the present invention, by arranging parts in accordance with the work schedule of the maintenance shop, it is possible to avoid a delay in the work schedule due to waiting for parts procurement,
An effect is obtained that it is possible to prevent the shared vehicle from being used during periods other than the scheduled period, thereby preventing the operating rate of the shared vehicle from deteriorating. Therefore, it is possible to construct a vehicle lending system that carefully performs maintenance of the vehicle while securing the operation rate of the vehicle, secures the safety and the operation rate of the vehicle, and the convenience of the user, and uses the vehicle lending system of the present invention. The effect that the profit in the vehicle shared use service can be improved can be obtained.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration of an embodiment of the present invention.

FIG. 2 is a diagram showing a configuration of a shared vehicle 2 used in the embodiment.

FIG. 3 is a diagram showing an inner appearance of the shared vehicle 2 used in the embodiment.

FIG. 4 is a flowchart showing an overall operation of the vehicle management operation of the reservation management center 1 of the vehicle lending system of the embodiment.

FIG. 5 is a diagram showing a vehicle management operation of the reservation management center 1 of the vehicle lending system according to the embodiment, particularly showing a maintenance schedule creation processing operation in detail.

FIG. 6 is a diagram showing vehicle information recorded in a vehicle management database of the vehicle lending system of the embodiment.

FIG. 7 is a diagram showing a maintenance table recorded in a vehicle management database of the vehicle lending system according to the embodiment.

FIG. 8 is a diagram showing a vehicle management operation of the reservation management center 1 of the vehicle lending system according to the embodiment, particularly showing a maintenance reception processing operation in detail.

FIG. 9 is a diagram showing a maintenance reception screen presented from the reservation management center 1 of the vehicle lending system of the embodiment to a terminal of the maintenance shop 3.

FIG. 10 is a diagram showing a vehicle management operation of the reservation management center 1 of the vehicle lending system of the embodiment, particularly showing a part ordering operation in detail.

FIG. 11 is a diagram showing a vehicle management operation of the reservation management center 1 of the vehicle lending system according to the embodiment, particularly showing a vehicle allocation processing operation in detail.

FIG. 12 is a diagram showing a vehicle management operation of the reservation management center 1 of the vehicle lending system of the embodiment, and particularly showing a vehicle leasing stop processing operation in detail.

FIG. 13 is a flowchart illustrating the entire vehicle lending operation of the reservation management center 1 of the vehicle lending system of the embodiment.

FIG. 14 is a diagram showing a reservation procedure operation of the shared vehicle 2 between the user and the reservation management center 1 including a user operation of the embodiment, and particularly showing a reservation confirmation processing operation in detail. It is.

FIG. 15 is a diagram showing details of a mobile phone display screen at the time of reservation of the vehicle lending management system of the embodiment.

[Explanation of symbols]

 Reference Signs List 1 reservation management center 2 shared vehicle 3 maintenance shop 4 parts center 12 vehicle management database 13 maintenance shop management database S11 to S15 maintenance schedule creation means S41 to S45 vehicle distribution means S51 to S53 vehicle rental stop means S21 maintenance schedule presentation means S22 to S24 Work application registration means S31 to S32 Parts arrangement means

──────────────────────────────────────────────────の Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) B60S 5/00 B60S 5/00 (72) Inventor Shunji Yano 1-4-1 Chuo, Wako-shi, Saitama Stock (72) Inventor Toshiyasu Watanabe 1-4-1 Chuo, Wako-shi, Saitama F-term (reference) 3D026 BA02 BA29 BA31

Claims (4)

[Claims] 1. A vehicle lending system that manages vehicles parked at a port and lends the vehicles to a user, wherein a maintenance work schedule is created by referring to vehicle information that records the state of the vehicles. Schedule creation means, vehicle distribution means for executing the movement of the vehicle to the port suitable for maintenance of the vehicle based on the schedule created by the maintenance schedule creation means, and according to the schedule created by the maintenance schedule creation means A vehicle lending stop means for stopping lending of the vehicle when the vehicle is parked in the port suitable for maintenance. 2. A maintenance schedule presenting means for presenting a maintenance work schedule created by the maintenance schedule creating means to a terminal of a maintenance shop registered in advance in association with a nearby port, and the maintenance schedule presenting means. 2. A work application registration means for receiving a work application notified from the maintenance shop capable of responding to the maintenance work presented by (1) and registering the work application in the vehicle information. Vehicle lending system. 3. A parts arrangement for ordering necessary parts in accordance with a maintenance work schedule based on the contents of the work application registered by the work application registration means and arranging delivery to the maintenance shop which has applied for the maintenance work. The vehicle lending system according to claim 2, further comprising means. 4. A vehicle lending method in a vehicle lending system for managing a vehicle parked at a port and lending the vehicle to a user, wherein a maintenance work schedule is referred to by referring to vehicle information recording a state of the vehicle. A maintenance schedule creation process for creating a vehicle; a vehicle dispatch process for executing the movement of the vehicle to the port suitable for maintenance of the vehicle based on the schedule created by the maintenance schedule creation process; and A vehicle lending stop process for stopping lending of the vehicle when the vehicle is parked at the port suitable for maintenance according to the created schedule.