JP2002236783A - Inspection service system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an inspection service system capable of developing an inspection data analysis original to a client without being restricted by service area by selecting an inspection information retrieval/browsing means by the client. SOLUTION: This inspection service system for providing inspection information to the client is provided with an inspection means 400 for obtaining inspection information by carrying out the inspection requested from a client terminal or the inspection set by a system side voluntarily, an inspection information retrieval/browsing means 130 for retrieving or browsing the inspection information, and a database management means 150 for managing various kinds of data including the inspection information. The inspection information retrieval/ browsing means and the database management means are interconnected through a communication network 200, and the inspection information included in the database can be retrieved or browsed through the inspection information retrieval/browsing means by a client terminal 300 accessing via the communication network.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an inspection service system for executing an inspection in response to a request from a customer using a communication network.

[0002]

2. Description of the Related Art There is a business of an inspection service for performing a matching test, an environmental test, an analysis, and the like of an electronic device on behalf of a developer.

[0003] This inspection service generally meets with customers,
After discussing the test method and issuing an estimate for it, carry the equipment to be inspected to the service company,
The process is to test, create reports, and submit them to customers.

However, one of the purposes for the customer to outsource the inspection at the development and design stage and use the inspection service is to speed up the design and development stage. However, when the above-described inspection process is used, there is a problem that it takes much time.

[0005] In addition, depending on the contents of the inspection result, it may be necessary to add a new inspection or change the inspection method. When outsourcing the inspection, it is necessary to check the progress of the inspection result in real time. There is a problem that it cannot be done.

[0006] Further, when the above-described inspection process is used, an act of visiting a customer and discussing the inspection contents and the like is intervened, so that the inspection service is limited to a certain range of the area.

[0007]

However, a method for solving the above problems of the inspection service is as follows.
It is not generally known at the moment.

That is, the following problems exist. (1) In the conventional inspection system, search and browsing of inspection information (information such as inspection result data and inspection items) have not been considered, so that the customer cannot use inspection information freely. was there.

(2) When executing a certain inspection, if there are a plurality of types of inspection devices, the customer side has not considered to select or change the inspection device arbitrarily. There was a problem that a satisfactory inspection could not be performed.

(3) Conventionally, consideration has not been given to periodic automatic calibration of the inspection apparatus and automatic updating of software incorporated in the inspection apparatus. For this reason, when there are a plurality of inspection devices of the same model, no consideration has been given to matching the calibration and the software state among those inspection devices.

Therefore, the present invention solves the above-mentioned conventional problems, speeds up the service in the inspection service, checks the contents of the inspection in real time, and analyzes the inspection data unique to the customer by selecting the inspection information search / browsing means by the customer. The aim is to realize a development that is not limited to regions.

[0012]

Means for Solving the Problems The inventors of the present application have:
As a result of intensive research on improving the inspection service, a new method for realizing an inspection service system meeting the above-mentioned purpose was found.

That is, the present invention as means for solving the above-mentioned problems is as described below. (1) The invention according to claim 1 is an inspection service system for providing inspection information to a customer, wherein the inspection information is obtained by executing an inspection requested from a customer terminal or an inspection voluntarily set by the system side. , An inspection information retrieval and browsing means for searching or browsing the inspection information obtained by the inspection means, and a database management means for managing various data including the inspection information as a database, and at least the inspection information The search / browsing unit and the database management unit are connected via a communication network, and the inspection information included in the database in the database management unit via the test information search / browsing unit from a customer terminal accessed via the communication network. The inspection service system is configured to be able to search or browse.

According to the present invention, at least the examination information search / browsing means and the database management means are connected via the communication network, and the customer terminal accessed via the communication network accesses the database management means via the examination information search / browsing means. Searching or browsing (one or both of searching and browsing) of examination information contained in a database in the system is enabled. As a result, the customer can freely utilize the inspection information (various information such as inspection result data and inspection items).

(2) In the invention according to claim 2, the inspection information search / browsing means can perform statistical processing of the inspection information, and can be performed by a customer terminal accessed via a communication network. 2. The inspection service system according to claim 1, wherein statistical processing of the inspection information included in the database in the database management means is enabled via the database.

According to the present invention, at least the examination information search / browsing means and the database management means are connected via the communication network, and the customer terminal accessed via the communication network receives the database management means via the examination information search / browsing means. In addition to being capable of searching for or browsing the examination information contained in the database in the database, statistical processing of the examination information contained in the database in the database management means is possible.

Thus, the customer can not only browse the inspection information (inspection result data and various information such as inspection items) as it is, but also process it as necessary and use it freely. become.

(3) The invention according to claim 3 is an inspection service system for providing inspection information to a customer, comprising: a customer terminal; an inspection means for executing measurement to obtain inspection information; A test information search and browsing means for searching or browsing the obtained test information, and a database management means for managing various data including the test information as a database are connected via a communication network, and a customer who accesses via the communication network is provided. An inspection service system characterized in that the inspection means to be inspected is selected from a terminal and the inspection is executed.

According to the present invention, it is possible to select an inspection means to be inspected from the customer terminal accessed via the communication network and execute the inspection. As a result, it is possible to execute an inspection after selecting a desired device from a plurality of types of inspection devices. As a result, when a certain product is inspected and delivered to another company, by matching the inspection devices, it is not necessary to correlate the inspection result data (operation for adjusting the variation in calibration). Therefore, a satisfactory inspection of the customer can be performed without being limited to the area.

(4) The inspection service system according to the third aspect of the present invention, wherein an inspection item for performing an inspection can be selected from a customer terminal accessed via a communication network. is there.

According to the present invention, it is possible to select an inspection means to be inspected from the customer terminal accessed via the communication network, and further select an inspection item to execute the inspection.

Thus, it is possible to execute a test after selecting a desired device and a desired test item from a plurality of types of test devices. As a result, when a certain product is inspected and delivered to another company, by correlating the inspection device and the inspection item, it is not necessary to correlate the inspection result data (operation for adjusting the variation in calibration). . Therefore, a satisfactory inspection of the customer can be performed without being limited to the area.

(5) The invention according to claim 5, wherein the database management means notifies the customer terminal of the inspection information,
4. The inspection service system according to claim 3, wherein the inspection service system has a function of storing inspection information or managing inspection information.

According to the present invention, the database management means has a function of notifying the customer terminal of the test information, storing the test information, or executing the management of the test information.

Thus, when a desired device is selected from a plurality of types of test devices and a test is performed, the obtained test information can be effectively managed. As a result, when inspecting a certain product and delivering it to another company, by matching the inspection equipment, it is not only unnecessary to correlate the inspection result data (work to adjust the dispersion of calibration) Also, the inspection information at the time of the inspection can be used effectively. Therefore, a satisfactory inspection of the customer can be performed without being limited to the area.

(6) According to the invention of claim 6, the contents of the test service that can be provided are displayed on the customer terminal via the communication network, and the desired test service content can be selected at the customer terminal. The inspection service system according to any one of claims 1 to 5, wherein an estimated amount and a delivery date of the selected inspection service are displayed on a customer terminal.

According to the present invention, the contents of the test service that can be provided are displayed on the customer terminal via the communication network, and further, the desired test service content can be selected at the customer terminal.
The estimated amount and delivery date for the selected inspection service are displayed on the customer terminal. As a result, the inspection desired by the customer can be performed in a satisfactory state of the customer without being limited to an area.

(7) According to a seventh aspect of the present invention, the inspection device management means for managing the inspection means is connected via a communication network, and is built in the calibration or inspection means of the inspection means via the communication network. The inspection service system according to any one of claims 1 to 6, wherein the inspection service system is configured to be able to execute updated software.

According to the present invention, the inspection device management means for managing the inspection means is connected via a communication network so that the calibration of the inspection means or the updating of software incorporated in the inspection means can be executed via the communication network. It is configured.

Therefore, the inspection desired by the customer in a state where the calibration and the update have been always performed can be executed in a satisfactory state of the customer without being limited to an area. (8) In the invention according to claim 8, the database management means manages a calibration history of the inspection device management means with respect to the inspection means, and is corrected with a calibration value according to the corresponding calibration history. The inspection service system according to claim 7, wherein the inspection information is supplied to a customer terminal.

According to the present invention, the inspection device management means for managing the inspection means is connected via the communication network so that the calibration of the inspection means or the updating of the software incorporated in the inspection means can be executed via the communication network. It is also configured to manage a calibration history, and to supply inspection information corrected with a calibration value to a customer terminal according to the corresponding calibration history.

Therefore, the inspection desired by the customer in a state where the calibration and the update are always performed can be executed without being limited to the area in a satisfactory state of the customer. It will be possible to supply it with appropriate modifications.

[0033]

Embodiments of the present invention will be described below in detail. <First Embodiment> FIG. 1 is a configuration diagram showing an example of the overall configuration of an inspection service system used in the first embodiment.

In FIG. 1, reference numeral 100 denotes a service center which is a central part of the inspection service system according to the embodiment. That is, it has an inspection service server, and executes the characteristic operation and control of the present embodiment.

Reference numeral 110 denotes a customer authentication unit for authenticating a customer who has contracted for the inspection service according to the present embodiment, and performs authentication using a well-known ID or password. Reference numeral 120 denotes customer information management means for managing information on customers who have contracted for the inspection service of the present embodiment. Reference numeral 130 denotes inspection information (inspection result data and various types of information such as inspection items) obtained by an inspection unit (inspection device)
This is an examination information search and browsing means for searching or browsing (one or both of search and browsing). Reference numeral 140 denotes an inspection information management unit for managing inspection information (inspection result data and various types of information such as inspection items) obtained by the inspection unit (inspection apparatus).

Reference numeral 150 denotes database management means for managing various databases related to the inspection service. Fifteen
Reference numeral 1 denotes an inspection information database including inspection information including various kinds of information such as inspection result data and inspection items. Reference numeral 152 denotes a usage information database including usage information on the use of the inspection service system. 1
Reference numeral 53 denotes a customer information database including customer information on customers who use the inspection service system.

A communication network 200 connects the service center 100 and customer terminals. This communication network is communication means such as various networks (LAN, WAN, Internet), dedicated lines, public communication lines, and the like.

Reference numeral 300 denotes a customer terminal. Here, three customer terminals 300a to 300c are illustrated. 400
Is an inspection device constituting inspection means, and here, three inspection devices 400a to 400c are illustrated. In addition,
The inspection device 400 may be connected to the service center 100 online via a communication line (see FIG. 2).
(See FIG. 2A), and may be connected to the service center 100 offline without using a communication line (FIG. 2).
(B)).

In this configuration, at least the examination information search / browsing means 130 and the database management means 150 are connected via the communication network 200, and the inspection information search / browsing means 130 is transmitted from the customer terminal 300 accessed via the communication network 200. Through this, it is possible to search or browse the examination information contained in the database in the database management means 150. This allows the customer to freely utilize the inspection information (various information such as inspection result data and inspection items).

FIG. 3 shows the database management means 150.
2 is an example of the internal configuration of a database managed by the. FIG. 3A shows the contents of the usage information database 152, in which a contractor ID, usage date, usage service information, and the like are stored. FIG. 3B shows the test information database 1.
51 shows the contents of the inspection, the inspection category, the product information to be inspected, the inspection number, the date of the inspection registration, the inspection environment information, the inspection items, the inspection data, and the like.

FIG. 3C shows the customer information database 153.
And stores a contractor ID, a contractor name, a password, a location, a department name, a position, a telephone number, a mail address, a service start date, remarks, and the like.

Hereinafter, referring to the flowchart of FIG.
The operation of the inspection service system according to the present embodiment will be described. <Search / Browse> In the inspection service system according to the present embodiment, the inspection result data included in the inspection information is searched and extracted from the inspection information database 150 created in advance by the inspection information management unit 140, and the customer selects and retrieves the inspection result data. It is possible to perform desired arithmetic processing on the inspection item as an axis and display it on the customer terminal 300.

First, the customer uses the customer terminal 300 to access the Web
Access the service center 100 as a site (FIG. 4). At this time, the customer inputs a user ID and a password from the customer terminal 300a. In the service center 100, the customer authentication unit 110 performs authentication with reference to the customer information database 153.

When the authentication is completed, the examination information search / browsing means 130 sends an examination service category menu screen (a screen for selecting an examination service category) to the customer terminal 300. Thereby, the customer terminal 30
0 is the inspection service category menu screen (Fig. 5
(See FIG. 4A) is displayed (FIG. 4).

At this point, the customer selects a desired inspection service category according to the inspection service category menu screen (FIG. 4). The screen example of FIG. 5A shows a situation where the customer selects a recording medium to be inspected.

When the selection of the category of the inspection service is completed, the inspection information search and browsing means 130 sends an inspection item selection menu screen (a screen for selecting an inspection item or the like) to the customer terminal 300. Thereby, the customer terminal 3
00 is an inspection item selection menu screen (see FIG. 5B)
Is displayed (FIG. 4).

At this point, the customer selects a desired inspection item, product name, inspection date, etc., according to the inspection item selection menu screen (FIG. 4). The screen example of FIG. 5B shows a state where the customer selects an inspection item, a product name, and an inspection date.

When the service center 100 receives the inspection service category, the inspection item, and the selection result, the inspection information search and browsing unit 130 stores the inspection information of the inspection service category and the inspection item requested by the customer in the inspection information database 151. Search by. Then, the examination information search and browsing unit 130 retrieves and extracts the corresponding examination information from the examination information database 151, and performs a calculation process (such as a statistical process) requested by the customer. Then, the inspection information search / browsing means 130 sends the operation-processed inspection information to the customer terminal 300.

Thus, an inspection item selection menu screen (see FIG. 5B) is displayed on the customer terminal 300 (FIG. 4). Thereby, the inspection information obtained by statistically calculating the inspection items and the like is displayed on the screen of the customer terminal 300 (FIG. 4). That is, the customer searches for inspection information (inspection result data and various information such as inspection items), browses,
Arithmetic processing can be used freely.

<Registration of Inspection Information> In the inspection service system of the present embodiment, the inspection apparatus 400 accesses the service center 100, and registers the inspection data with the registrant through the inspection information management means 140 for each data. It can be registered and managed in the database 151.

First, an operator (data registrant) who intends to register inspection information accesses the service center 100 from the inspection device 400 or an information terminal (not shown) connected to the inspection device 400 (FIG. 6). ). At this time, the registrant's ID and password are input as necessary.

As a result, the data registrant menu screen is displayed on the inspection device 400 or on an information terminal (not shown) connected to the inspection device (see FIG. 7). The operator inputs inspection data to be registered using the inspection device 400 or an information terminal (not shown) connected to the inspection device (FIG. 6). When the input is completed, the data to be registered is stored in the service center 100.
(FIG. 6). Then, the test data is registered and managed in the test information database 151 via the test information managing means 140 for each registrant and each data.

<Second Embodiment> FIG. 8 is a block diagram showing an entire configuration example of an inspection service system used in the second embodiment. In the second embodiment, each customer accesses an inspection device at an arbitrary location via a communication network and a service center, selects an inspection item,
This is an inspection service system that performs inspection.

In FIG. 8, reference numeral 100 denotes a service center which is a central part of the inspection service system according to the embodiment. That is, it has an inspection service server, and executes the characteristic operation and control of the present embodiment.

Reference numeral 110 denotes a customer authentication unit for authenticating a customer who has contracted for the inspection service of the present embodiment, and performs authentication using a well-known ID and password. Reference numeral 120 denotes customer information management means for managing information on customers who have contracted for the inspection service of the present embodiment. Reference numeral 130 denotes inspection information (inspection result data and various types of information such as inspection items) obtained by an inspection unit (inspection apparatus).
It is an examination information search and browsing means for searching or browsing. Reference numeral 140 denotes an inspection information management unit for managing inspection information (inspection result data and various types of information such as inspection items) obtained by the inspection unit (inspection apparatus).

Reference numeral 150 denotes a database management unit for managing various databases related to the inspection service. Fifteen
Reference numeral 1 denotes an inspection information database including inspection information including various kinds of information such as inspection result data and inspection items. Reference numeral 153 denotes a customer information database including customer information on customers who use the inspection service system. Reference numeral 154 denotes an inspection request information database constituted by inspection request information. Reference numeral 155 denotes an inspection device management information database constituted by inspection device management information.

Reference numeral 160 denotes inspection request information registration means for registering inspection request information in the inspection request information database 154. Reference numeral 170 denotes an inspection device management information registration unit for registering the inspection device management information in the inspection device management information database 155. Reference numeral 180 denotes an inspection request information management unit for managing the inspection request information in the inspection request information database 154. Reference numeral 190 denotes an inspection device management information management unit for managing the inspection device management information in the inspection device management information database 155.

A communication network 200a connects the service center 100 and customer terminals. A communication network 200b connects the service center 100 and the inspection device 400. This communication network is composed of various networks (LAN, WA
N, the Internet), a dedicated line, a public communication line, or the like.

Reference numeral 300 denotes a customer terminal. Here, three customer terminals 300a to 300c are illustrated. 400
Is an inspection device constituting inspection means, and here, two inspection devices 400a to 400b are illustrated. In addition,
It is assumed that the inspection apparatus 400 is connected to the service center 100 online via a communication line (see FIG. 9).

In this configuration, the inspection is performed by selecting the inspection means 400 to be inspected from the customer terminal 300 accessed via the communication network 200a. As a result, it is possible to execute an inspection after selecting a desired device from a plurality of types of inspection devices. As a result, when a certain product is inspected and delivered to another company, by matching the inspection devices, it is not necessary to correlate the inspection result data (operation for adjusting the variation in calibration). Therefore, a satisfactory inspection of the customer can be performed without being limited to the area.

FIG. 10 shows the database management means 15.
2 is an example of the internal configuration of a database managed by the system.
FIG. 10A shows the contents of the inspection device management information database 155. The inspection device ID, the inspection device name, the owned vehicle ID, the software version information / history, the calibration information /
The history is stored.

FIG. 10 (b) shows the contents of the inspection request information database 154, and includes the inspection request ID and the contractor I.
D, inspection request date and time, request contents (inspection category, product information to be inspected, inspection items) and the like are stored.

Hereinafter, the operation of the inspection service system according to the present embodiment will be described with reference to the flowchart of FIG. <Execution of Inspection by Selecting Optional Inspection Device> In the inspection service system according to the present embodiment, each customer communicates with the inspection network 400 at an arbitrary location with the communication network 200a, 20b.
0b and the service center 100, and it is possible to execute an inspection after selecting an inspection item.

First, the customer uses the customer terminal 300 to access the Web
Access the service center 100 as a site (FIG. 11 (1)). At this time, the customer inputs a user ID and a password from the customer terminal 300a. In the service center 100, the customer authentication unit 110 performs authentication with reference to the customer information database 153.

When the authentication is completed, the examination information search and browsing means 130 sends an examination service category menu screen (a screen for selecting an examination service category) to the customer terminal 300. Thereby, the customer terminal 30
In the inspection service category menu screen (FIG. 12)
(See FIG. 11A) is displayed (FIG. 11 (2)).

At this point, the customer selects a desired inspection service category according to the inspection service category menu screen (FIG. 11 (3)). The screen example of FIG. 12A shows a state where a customer selects a recording medium to be inspected.

When the selection of the category of the inspection service is completed, the inspection information search and browsing means 130 sends an inspection item selection menu screen (a screen for selecting an inspection item or the like) to the customer terminal 300. Thereby, the customer terminal 3
At 00, an inspection item selection menu screen (see FIG. 12 (b)) is displayed (FIG. 11 (4)).

At this point, the customer selects a desired inspection item, product name, inspection date, etc., according to the inspection item selection menu screen (FIG. 11 (5)). In the screen example of FIG.
This shows how the customer selects an inspection item.

When the service center 100 receives the inspection service category, the inspection item, and the selection result, the service center 100 transmits the calculation results such as the waiting time until the start of the inspection, the inspection time, the estimated amount, and the like and the request form to the customer terminal 300. Send to

Thus, on the customer terminal 300, a screen (see FIG. 12 (c)) of the calculation result (waiting time until the start of the inspection, time for the inspection lab, estimated price, etc.) and the request form is displayed (see FIG. 12 (c)). 11 (6)).

At this point, the customer selects a request according to the displayed screen (FIG. 11 (7)). Upon receiving this request from the customer terminal 300 (FIG. 11 (8)), the service center 100 checks the availability of the inspection device among the inspection devices 400, issues an inspection instruction, and instructs execution of the inspection. In addition, by using the inspection device management unit 190, calibration of the inspection device 400 and updating of software built in the inspection device 400 are automatically and periodically performed, and stability and reliability of the inspection device 400 are ensured. . Inspection device 4
When the examination is completed at 00, the examination information management means 140
Registers the examination information in the examination information database 151.

Then, the service center 100 sends the inspection end report and the inspection service category menu to the customer terminal 300. A screen as shown in FIG. 12D is displayed on the customer terminal 300 which has received the inspection completion report and the inspection service category menu (FIG. 11).
(9)). Note that a check box for calibration value correction is provided on the screen of FIG. 12D, and when this check box is checked, calibration of the inspection information according to the calibration value is automatically performed.

Then, the customer selects a processing method when the inspection data is processed by various kinds of statistical processing or the like (see FIG. 11 (1)).
0)), and transmits it to the service center 100. The service center 100 that has received this processing method processes the inspection information by various statistical processes or the like in accordance with the instructions of the customer, and sends it to the customer terminal 300 as a calculation result. As a result, the customer terminal 300 displays, for example, data obtained by statistically processing the inspection items for the inspection information as shown in FIG. 12 (e) (FIG. 11 (11)). FIG. 12E shows a state in which the inspection information statistically calculated for the inspection item “jitter” is displayed.

As described above, when a desired device is selected from a plurality of types of test devices and a test is executed,
It is possible to effectively manage the obtained inspection information.
As a result, when inspecting a certain product and delivering it to another company, by matching the inspection equipment, it is not only unnecessary to correlate the inspection result data (work to adjust the dispersion of calibration) Also, the inspection information at the time of the inspection can be used effectively. Therefore, a satisfactory inspection of the customer can be performed without being limited to the area. In addition, the contents of the test service that can be provided are displayed on the customer terminal via the communication network, and furthermore, the content of the desired test service can be selected at the customer terminal, and the estimated amount and delivery date for the selected test service are displayed on the customer terminal. Will be displayed. As a result, the inspection desired by the customer can be performed in a satisfactory state of the customer without being limited to an area.

<Update of Inspection Device Built-in Software> In this embodiment, the inspection device management means 190 for managing the inspection device 400 is connected via the communication network 200b (see FIG. 8), and is connected via the communication network. It is characterized in that it is configured to be able to execute updating of software built in the inspection device 400. Therefore, the inspection desired by the customer in a constantly updated state can be performed in a satisfactory state of the customer without being limited to an area.

At this time, first, the service center 100
Sends an inspection device ID to an arbitrary inspection device 400 via the communication network 200b to attempt access (FIG. 13). The inspection device 400 that has received its own inspection device ID responds to the service center 100 with an inspection device response signal (FIG. 13).

After receiving the response signal, the service center 100 checks the inspection device management information database 155 (FIG. 10).
(A), the current software of the inspection apparatus is compared with the latest software version, and if it is determined that the software is necessary, the updated software information is transmitted to the inspection apparatus. At this time, the updated software information includes a command for setting the inspection apparatus to the software update mode and a software program.

After completing the reception of the updated software information, the inspection apparatus 400 starts a software update process based on the received updated software information (FIG. 13). After the update processing is completed by the inspection device 400, a software update processing completion signal is transmitted to the service center 100.

After receiving the software update processing completion signal (FIG. 13), the service center 100 adds the software update history of the inspection device to the inspection device management information database 155 via the inspection device management information registration means 170.

<Calibration of Inspection Apparatus> In this embodiment, the inspection apparatus management means 190 for managing the inspection apparatus 400
Are connected via a communication network 200b (see FIG. 8), and are configured to be able to execute calibration of the inspection device 400 via the communication network. Therefore, the inspection desired by the customer in a state where the calibration is always performed can be executed in a satisfactory state of the customer without being limited to an area.

At this time, first, the service center 100
Sends an inspection device ID to an arbitrary inspection device 400 via the communication network 200b to attempt access (FIG. 14). The inspection device 400 that has received its own inspection device ID responds to the service center 100 with an inspection device response signal (FIG. 14).

After receiving the response signal, the service center 100 checks the inspection device management information database 155 (FIG. 10).
(Refer to (a)), the current calibration status of the inspection apparatus (the latest calibration time) is confirmed, and when it is determined that the calibration is necessary, a calibration program is transmitted to the inspection apparatus 400. At this time, the calibration program includes a command for setting the inspection apparatus to the calibration mode and a calibration program main body.

After completing the reception of the calibration program, the inspection apparatus 400 starts calibration based on the received calibration program (FIG. 14). After the calibration process is completed by the inspection device 400, the calibration program result (calibration process result: the result of what kind of calibration was performed) is transmitted to the service center 100.

After receiving the result of the calibration program (FIG. 14), the service center 100 checks the inspection device management information database 1 via the inspection device management information registration means 170.
55, the calibration history of the inspection apparatus and the calibration processing result are added.

As described above, the inspection desired by the customer in a state where the calibration is performed at regular intervals can be executed in a satisfactory state of the customer without being limited to an area. Further, it is configured to manage the calibration history, calculate the inspection information corrected by the calibration value corresponding to the time of performing the inspection, and supply the inspection information to the customer terminal according to the corresponding calibration history.
Therefore, the inspection desired by the customer can always be performed in a state where the calibration and update have been performed, without being limited to the area in a satisfactory state of the customer.Furthermore, even the past inspection result can be corrected according to the calibration history And supply.

[0086]

As described above in detail, according to each invention described in this specification, the speed of service in the inspection service, the real-time check of the inspection contents,
By selecting the inspection information search and browsing means by the customer, it is possible to realize inspection data analysis unique to the customer and development not limited to the service area.

[Brief description of the drawings]

FIG. 1 is a configuration diagram showing an overall configuration of an inspection service system according to a first embodiment of the present invention.

FIG. 2 is a configuration diagram illustrating a schematic configuration of an inspection service system according to the first embodiment of the present invention;

FIG. 3 is an explanatory diagram showing the contents of a database of the inspection service system according to the first embodiment of the present invention.

FIG. 4 is a flowchart showing an operation of the inspection service system according to the first embodiment of the present invention.

FIG. 5 is an explanatory diagram showing an example of a display screen in the operation of the inspection service system according to the first embodiment of the present invention.

FIG. 6 is a flowchart showing the operation of the inspection service system according to the first embodiment of the present invention.

FIG. 7 is an explanatory diagram showing an example of a display screen in the operation of the inspection service system according to the first embodiment of the present invention.

FIG. 8 is a configuration diagram illustrating an overall configuration of an inspection service system according to a second embodiment of the present invention.

FIG. 9 is a configuration diagram illustrating a schematic configuration of an inspection service system according to a second embodiment of the present invention.

FIG. 10 is an explanatory diagram showing the contents of a database of an inspection service system according to a second embodiment of the present invention.

FIG. 11 is a flowchart showing the operation of the inspection service system according to the second embodiment of the present invention.

FIG. 12 is an explanatory diagram showing an example of a display screen in the operation of the inspection service system according to the second embodiment of the present invention.

FIG. 13 is a flowchart showing the operation of the inspection service system according to the second embodiment of the present invention.

FIG. 14 is a flowchart showing the operation of the inspection service system according to the second embodiment of the present invention.

[Explanation of symbols]

 REFERENCE SIGNS LIST 100 service center 110 customer authentication means 120 customer information management means 130 test information search and browse means 140 test information management means 150 database management means 151 test information database 152 usage information database 153 customer information database 200 communication network 300 customer terminal 400 inspection device

Claims (8)

[Claims] 1. An inspection service system for providing inspection information to a customer, comprising: an inspection unit that obtains the inspection information by executing an inspection requested from a customer terminal or an inspection voluntarily set by the system side; A test information search and browsing means for searching or browsing the test information obtained by the test means; and a database management means for managing various data including test information as a database, at least the test information search and browsing means and the database The management means is connected via a communication network, and the customer terminal accessed via the communication network can search or browse the test information contained in the database in the database management means via the test information search / browsing means. An inspection service system, characterized in that: 2. The test information search and browsing means can perform statistical processing on test information. A customer terminal accessed via a communication network can access the test information in the database management means via the test information search and browsing means. 2. The inspection service system according to claim 1, wherein a statistical processing of the inspection information included in the database is enabled. 3. An inspection service system for providing inspection information to a customer, comprising: a customer terminal; an inspection means for performing measurement to obtain inspection information; and searching or browsing the inspection information obtained by the inspection means. Inspection information search / browsing means and database management means for managing various data including inspection information as a database are connected via a communication network, and the inspection to be executed from a customer terminal accessed via the communication network An inspection service system, wherein an inspection is performed by selecting a means. 4. The inspection service system according to claim 3, wherein an inspection item for performing the inspection can be selected from a customer terminal accessed via a communication network. 5. The method according to claim 1, wherein the database management unit notifies the customer terminal of the test information, stores the test information,
4. The inspection service system according to claim 3, wherein the inspection service system has a function of managing inspection information. 6. An inspection service that can be provided is displayed on a customer terminal via a communication network, and a desired inspection service content can be selected at the customer terminal. The inspection service system according to any one of claims 1 to 5, wherein the delivery date is displayed on a customer terminal. 7. An inspection apparatus management means for managing the inspection means is connected via a communication network so that calibration of the inspection means or updating of software incorporated in the inspection means can be executed via the communication network. The inspection service system according to any one of claims 1 to 6, wherein the inspection service system is configured. 8. The database management unit manages a calibration history of the inspection device management unit with respect to the inspection unit, and sends inspection information corrected with a calibration value to a customer terminal according to a corresponding calibration history. The inspection service system according to claim 7, wherein the inspection service system supplies the inspection service.