JP2002215878A - Member information management method, server used in member information management system and server program used in its system, and recording medium recording program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a member information management method to unitaryly manage member information used on the Internet and construct a site (ASP; Application Service Provider) which provides each one of the sites with member registration function and the member information. SOLUTION: The member information management method in which the member information from a user is managed and provided to the site to be served through a network constitutes a) a receiving process to receive the member information from the above-mentioned user through the network, b) an identification information formation process to form the identification information unique to the user, c) a recording process to record received member information and the identification information unique to the user and d) a transmitting process to transmit the identification information unique to this user.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method of requesting member information from a user or specifying an individual such as a card company when receiving a service as a membership service site or receiving a service from a service site on a network. The present invention relates to a member information management method for managing member information of a user for a service provider or the like that provides a service, a server used in a member information management system, a server program used in the system, and a program recording medium therefor.

[0002]

2. Description of the Related Art At present, there are service sites on the Internet that provide various services. For example, a product sales e-commerce site, a finance / insurance site, a banking site, a content sales e-commerce site, an Internet stock exchange site, There are service sites that provide services through networks such as ticket reservation and settlement sites, stock price information provision sites, hotel and inn reservation and settlement sites, and Internet service providers. Furthermore, providing various information accompanying the actual service,
Service sites such as insurance companies (eg, banks, credit cards, life insurance, non-life insurance, etc.), public services such as electricity, gas, water, etc., and telephone companies (eg, mobile phones, landline phones, etc.) There is.

[0003] Many of them are membership services that provide services and special information only to members. Therefore, for example, a user is required to register member information when receiving each service on the Internet or at the time of a service, or is required to be registered as a member in advance.

For example, when a user receives a service at a plurality of membership service sites, the user must connect to each service site from an information processing terminal and register member information for each service site. Also, for the procedure of changing the user's personal information and canceling the membership, it is necessary to connect to each service site, change the contents of the personal information registered for each service site, and cancel the membership.

[0005] For example, the cost of software and hardware for managing member information and the operating cost are extremely high for the operator of a membership service site. Also, since the service site forces the user to register the member information, the user gives up and cannot secure the user.

[0006]

SUMMARY OF THE INVENTION Accordingly, an object of the present invention is to provide a member information management method and a member information management system for centrally managing user member information and providing member information to each service site or service provider. It is an object of the present invention to provide a server used in a computer, and a program and a computer-readable recording medium storing the program.

[0007]

According to the first aspect of the present invention, there is provided a member information management method for managing member information from a user via a network and providing the member information to a service site. A) receiving the member information, and b) generating an identification information unique to the user; c) recording the received member information and the identification information unique to the user; d. A) transmitting a unique identification information to the user.

According to a second aspect of the present invention, there is provided a member information management method for managing member information from a user via a network and providing the member information to a service site. A) inputting identification information unique to the user to the user; A presentation information step for prompting; b) a reading step of reading out pre-recorded member information based on the unique identification information; and c) a transmitting step of transmitting the read out member information to the user. Is a member information management method.

According to a third aspect of the present invention, there is provided a member information management method for managing member information from a user via a network and providing the service information to a service site. A) inputting identification information unique to the user to the user; A prompting presentation information step; b) a reading step of reading the pre-recorded member information based on the unique identification information; c) a transmitting step of transmitting the read member information to the user; d) receiving from the user And a recording step of recording the changed member information.

According to a fourth aspect of the present invention, in the member information management method according to any one of the first to third aspects, the transmitting step includes the steps of: A member information management method characterized by including transmitting the member information to a service site.

According to a fifth aspect of the present invention, there is provided a server for managing member information from a user via a network and using the member information management system for providing to a service site: a) a member from the user via the network; Receiving means for receiving information; b) identification information creating means for creating identification information unique to the user; c) recording means for recording the received member information and identification information unique to the user; And a transmitting means for transmitting identification information unique to the user. The server used in the member information management system.

According to a sixth aspect of the present invention, there is provided a server used in a member information management system for managing member information from a user through a network and providing the service information to a service site. Presentation information means for prompting input of information; b) reading means for reading pre-recorded member information based on the unique identification information; and c) transmitting means for transmitting the read member information to the user. This is a server used in the member information management system.

[0013] According to a seventh aspect of the present invention, there is provided a server used in a member information management system for managing member information from a user via a network and providing the service information to a service site. Presentation information means for prompting the input of information; b) reading means for reading member information recorded in advance based on the unique identification information; c) transmitting means for transmitting the read member information to the user; d. A) a server for use in a member information management system, comprising: recording means for recording changed member information received from a user.

According to an eighth aspect of the present invention, in the server used in the member information management system according to any one of the fifth to seventh aspects, the transmitting means is based on the member information received from the user. And transmitting the member information to a service site.

According to a ninth aspect of the present invention, there is provided a server for a service site used in a member information management system which receives member information from a member information server which manages member information of a user. A) receiving means for receiving member information from the user; b) creating means for creating identification information unique to a user used in the service site based on the member information; and c) providing the user with information based on the member information. And a transmitting means for transmitting the created identification information. The server of the service site used in the member information management system, characterized by comprising:

According to a tenth aspect of the present invention, a server for managing member information from a user via a network and using the member information management system for providing to a service site is provided. Receiving means for receiving, identification information creating means for creating identification information unique to the user, recording means for recording the received member information and identification information unique to the user, and transmitting identification information unique to the user A server program used in a member information management system characterized by functioning as transmission means.

According to the eleventh aspect of the present invention, in the first aspect,
0 is a recording medium in which a server program used in the member information management system described in No. 0 is recorded in a computer-readable manner.

[0018]

DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of a member information management system according to the present invention will be described below in detail with reference to the schematic diagram of FIG.

In the member information management system shown in FIG. 1, a user's information processing terminal 1 (hereinafter, referred to as a terminal) communicates with servers of a plurality of various service sites (hereinafter, referred to as service sites) via a network 2. Connect and receive service. Here, the network includes, for example, the Internet, a local area network, a wide area network, a dedicated line, and the like, and the communication method may be wired or wireless. A typical configuration of an information processing terminal, a server, and a database server is a recording device (R) that stores predetermined programs and data.
OM, RAM, hard disk, etc.) and a CPU (Central Processing Unit), etc., which are information processing devices capable of inputting and outputting information, such as a computer, a portable information processing terminal (P
DA) and mobile phones. As shown in FIG. 1, one or more user terminals 1 may be provided.

The plurality of service sites 3 are mutually connected to a member information database server 4 (hereinafter, referred to as a member information server) via a network 2.
That is, the plurality of service sites 3 and the member information server 4 can be connected to each other, and each service site 3 can connect to the member information server 4. The member information server 4 can also connect to each service site 3. The member information server 4 includes one or a plurality of database servers.

The member information server 4 is provided with a transmitting means 41 and a receiving means 42 used for transmitting or receiving various information to the terminal 1 and the service site 3 of the user. The presentation information unit 43 is a unit used when processing and providing information to the user terminal 1. Reading means 44
Is used to read information recorded in the member information server 4 based on an instruction from the user terminal 1 or the service site 3. The identification information creating unit 45 is a unit that creates identification information unique to a newly registered user, and creates identification information so as to be uniquely determined. The recording unit 46 is used to record the member information received from the user's terminal 1 or the service site 3. The recording unit 46 also records the member information and the identification information unique to the user created by the member information server 4 in association with each other.

A user connects to the member information server 4 from the terminal 1 via the service site 3 or directly, and records the information of the user as new member information, or is recorded in the member information server 4. The user's member information can be read. In this specification, the identification information unique to the user presented from the member information server 4 is information required when using the member information server 4. The identification information unique to each user is information that is differently assigned to each user, and includes, for example, a user ID, a password, and an identification number.

The user may be any user who needs a service, such as an individual, a store, a company,
They are general consumers and users such as various service providers and public facilities. The service site 3 only needs to provide services, such as a product sales e-commerce site, a finance / insurance site, a banking site, a content sales e-commerce site, an Internet stock exchange site, a ticket reservation / settlement site, and a stock price. There are service sites that provide services through networks such as information providing sites, hotel and inn reservation / payment sites, and Internet service providers. Furthermore, financial and insurance companies (for example, banks, credit cards, life insurance, non-life insurance, etc.), public services such as electricity, gas, water, etc., which provide various information accompanying the actual service, A service site of a telephone company (for example, a mobile phone, a landline phone, and the like) is included.

In the member information management system according to the present invention, a plurality of service sites 3 can use the member information server 4. As a result, the member information server 4 can manage, refer to, or provide unified member information. The member information may be any personal information relating to the user. For example, as shown in FIG. 12, “name”, “zip code”,
"Address,""Phonenumber,""Gender,""Date of birth,"
Items such as “E-MAIL address”, “hobby”, “hobby”, and the name of a service site used by the user as a member are listed. Further, it is preferable that these items are items required by the service site 3.

Hereinafter, a method for registering (hereinafter also referred to as a record) or changing member information in the member information server 4 in the member information management system of the present invention, and providing the registered member information to each service site 3. The method will be described.

[Registration Method of New Member Information in Member Information Server]

First, a method in which a user connects to the member information server 4 from the terminal 1 and registers or changes the member information in the member information server 4 will be described. FIG. 4 is a sequence diagram in a case where the user connects to the member information server 4 from the terminal 1 and registers the member information in the member information server 4. When a user newly registers member information in the member information server 4 from the terminal 1, first, (1) the user
Is connected to the member information server 4 via the network 2. Subsequently, (2) the terminal 1 is requested to input the member information from the member information server 4, and an input page screen is output. On this input page screen, for example, a list of names, addresses, ages, names of service sites 3 that can be interconnected with the member information server 4, and the like are output as member information, and a check is made adjacent to the names of the service sites 3. A box is provided. Entering a check in a check box means that the user has entered that check
(Also referred to as selection).

Next, (3) the user inputs his / her member information in accordance with the input page screen (hereinafter also referred to as input page) output to the terminal 1. The user
After confirming whether or not there is any deficiency in the input contents, if there is no deficiency, it transmits to the member information server 4 and instructs to record. According to the instruction given by the user at the terminal 1, (4) the member information server 4 records the transmitted member information. Subsequently, (5) when the member information is recorded, the member information server 4 presents identification information unique to the user to the terminal 1 of the user. (6) The member information server 4 makes it possible to refer to or provide the user's member information to the service site 3 desired to be used by the user. Subsequently, (7) the identification information for using the service site 3 is presented (replyed). The identification information unique to the user is information used when reading out the member information recorded in the member information server 4 and instructing a change or the like. The unique identifier for this user is
Assigned differently for each user. Note that the presentation method may be any method, such as a browser, e-mail, telephone, FAX, or mail. Hereinafter, unless otherwise specified, the method of presentation will be described on the case of presenting on a network, but it goes without saying that any presentation method may be used.

Thereafter, the user who has registered the member information in the member information server 4 executes the above (7) and subsequent steps, for example, from (8) to (1).
1) (not shown), (8) a desired service to be newly used from a plurality of service sites 3 (service sites connectable to the member information server 4) at the user terminal 1 as (8). Select site 3. The user inputs identification information unique to the user previously presented from the member information server 4 to the service site 3 selected by the terminal 1 and transmits the same to the member information server 4. Then, as (9), the member information server 4 reads out the member information of the user corresponding to the input identification information, and
To be referenced. Alternatively, as (10), the member information server 4 reads out the member information of the user corresponding to the input unique identification information, and provides it to the service site 3. And, as (11), the member information server 4
Receives identification information unique to the user from the terminal 1,
It is recorded in the member information as the service site 3 to be newly used. Thus, the user is registered as a member on the new service site 3 without having to enter troublesome member information. Here, the service provision on the network has been described, but it goes without saying that the present invention is also used to provide information accompanying an actual service. For example, registration of use with a finance / insurance company or registration with public services.

[Input Page Screen When Registering New Member Information in Member Information Server] FIG. 8 is an example of an input page screen in which the user inputs new member information from the terminal 1. For example, in the headline of the input page screen, for example, "Thank you for using this information service. This information service manages member information on the member information server." In, the member information server manages the member information. " When the member information is already recorded in the member information server 4, the identification information unique to the user previously presented from the member information server 4 is displayed in the upper part of the input page screen. Items to be entered are provided. In the lower part of the input page screen, "If the member information is not registered in the member information server 4, click here." A newly registered user who has not registered the member information in the member information server 4 can input the item of the member information on the terminal 1. As the items of the member information, for example,
"Name", "Postal code", "Address", "Phone number"
Information on the individual such as “sex”, “age”, “birth date”, and “E-Mail address”. Note that these items are preferably member information requested by various service sites. And the user is terminal 1
After entering the member information from, press the "Register to Member Information Server" button further down the screen output,
The input member information is output on the next page screen.

The user confirms the correctness of his / her own membership information entered at the terminal 1 and confirms the registration with "O".
Press the "K" button to confirm. On the other hand, if the user finds an error and corrects the member information, the user presses the "NO" button to return to the previous input page screen and re-enter. When the user presses the “OK” button to confirm,
The member information is transmitted to the member information server 4 and recorded. Subsequently, when the member information is recorded, the member information server 4 presents (displays and gives) unique identification information to the user. In this case, for example, an input page screen for selecting a service site is displayed, and identification information unique to the user is presented (displayed or given) in an identification number column of the screen.

FIGS. 9 (a) to 9 (c) show that the user
FIG. 9 is an example of a service site selection input page screen for selecting and inputting a service site to be used from FIG.
(A) a member information ID column, a member information password column,
Identification information unique to the user is automatically displayed in the identification number column by the ID code, password, and identification number, and a transmission instruction is performed by pressing an "OK" button. Subsequently, the member information server 4 reads out the recorded member information from the identification information unique to the user transmitted from the terminal 1 and transmits the member information to the terminal 1. FIG. 9 (b)
All or a part of the member information on the screen is output as shown in FIG. Note that the screen of FIG. 9B displays a list of service site 3 names that can be used from the member information server 4. For example, XX department store e-commerce site, XX hotel reservation site, especially prize prize site, Internet
The names of the auction, the stock information site THEKAbu, and the like are listed. Here, the service site 3 that can be used from the member information server 4 refers to a service site where the service site 3 can refer to or receive member information from the member information server 4. In addition, among the names of the service sites 3, the service site 3 that the user using the terminal 1 has used as a member so far is indicated as “registered”. On the other hand, for the service site 3 not yet used by the user, an output of “member registration” and a check box for instructing “member registration” are provided.

The user outputs at terminal 1 FIG.
The contents of the screen in (b) are confirmed, the member information to be changed is input, and an instruction is made to transmit the changed member information to the member information server 4. The transmission instruction is "Register"
This is done by pressing the button. When the user presses the “return” button on the terminal 1, the screen of FIG. 9A is output again. The member information server 4 transmits a confirmation screen for allowing the user to confirm the transmitted changed member information to the terminal 1 of the user. The screen that is received and output by the user terminal 1 is the screen of FIG. 9C. On the screen of FIG. 9C, the name of the service site 3 for which the user has requested registration of the member information that the user wants to newly use (for example, a special prize site, Internet, etc.)
et auction). User is terminal 1
If there is no deficiency in the content of the screen output to the user, the "register" button is pressed to instruct the member information server 4 to record the member information. On the other hand, if there is any deficiency in the registered member information, the user presses the "return" button. In addition,
When the "return" button is pressed, the terminal 1
The screen of (b) is output, and input can be performed again. The member information server 4 stores the member information (changed member information) instructed to register (record).
It is recorded as member information of the user who instructed from the terminal 1. Subsequently, the member information server 4 allows the user to select or provide the user's member information to the service site 3 desired to be used by the user, and then provides an identification for using the service site 3. Present (reply, give) information.

As described above, the member information can be registered in the member information server 4 or the service site 3 can be requested to refer to the member information. In addition, since the user is connected to the service site 3, the user can register as a member after understanding the service contents of the service site.

The procedures performed by each information processing terminal and each server used in the member information processing system of the present invention are realized as programs and used as software. The created software program includes a semiconductor memory (ROM, RAM, etc.), a recording device (hard disk, etc.), a floppy (registered trademark)
The program may be recorded on a recording medium such as a disc, a DVD-ROM, a CD-ROM or an MO and distributed, or may be provided by communication.

[Change of Member Information to Member Information Server by User] FIG. 5 shows a case where the user changes (hereinafter, also referred to as “modification”) the member information previously recorded in the member information server 4. Will be described. First, (1) the user connects to the member information server 4 via the network 2 at the terminal 1. (2) The member information server 4 requests the user to input identification information unique to the terminal 1. (3) The user inputs and transmits unique identification information given in advance from the terminal 1. Subsequently, (4) the member information server 4 reads out the recorded member information based on the input identification information unique to the user, transmits the recorded member information to the terminal 1, and displays the output. (5) The user instructs to appropriately change the items that need to be changed from the member information output and displayed on the terminal 1, confirm the changed contents, and then transmit the changed contents to the member information server 4 for recording. I do. At this time, the user can simultaneously change the predetermined service site 3 previously selected and registered in advance to another service site, or instruct the user to delete (withdraw) the service site. Accordingly, (6) the member information server 4 records the changed member information input by the user in response to the change instruction issued by the user at the terminal 1. Here, (7) the member information server 4 allows the member information changed by the user to refer to the changed member information to the service site 3 newly selected by the user in advance, An offer can be made available. (8) The identification information for using the service site 3 is returned (presented and assigned) from the service site 3 after the change. As a result, the service site 3 can always refer to or receive new member information.

When there is different identification information for each service site 3 as identification information necessary for using the service site 3, if (6), ( 9) (not shown) or (10)
After (7) of (not shown) or (change of member information), identification information may be presented from each service site 3 to the terminal 1 of the user. Thereby, the user connects to the service site 3 via the network 2 using the terminal 1 and, in accordance with the request of the service site 3, uses the different identification information of each service site 3 presented in advance to provide various services. Will be able to receive When the member information is changed in the member information server 4, the changed member information may be notified to each service site 3 recorded in the member information that the change has been made. good. By this notification, each service site 3 can always obtain the latest member information from the member information server 4. Here, the case where the user directly connects to the member information server 4 from the terminal with respect to the registration or change of the member information has been described. However, even when the user registers or changes the member information in the member information server 4 from the terminal 1 via the service site 3, the user similarly inputs the unique identification information to the terminal 1 of the user and registers or changes the member information. Is performed, the same is performed. If you go through this service site 3,
It will be described later.

As described above, when the user registers the member information using the member information server 4, the member information is collectively referred to or provided to the desired service site 3 so that the member can be used as a member. There is no need to input troublesome member information that had to be performed for each service site. Further, even when the user connects to the new service site 3 from the terminal 1, even if the input of the member information is requested, the service site 3 is provided by using the identification information unique to the user presented in advance. Since the member information can be referred to or provided from the member information server 4, the user does not need to input the troublesome member information. Further, the service site 3 can passively obtain the latest member information of the user. Here, only services on the network have been described, but in addition to this, for public services and financial services, such as changing the withdrawal address, changing the address due to relocation, changing the mailing address of the usage statement, etc. May also be used.

[Input page screen when user changes membership information] FIGS. 9A to 9C show service site change registration screens, and FIGS. 10A to 10C show member information change registration screens. In the case where the user has already registered the member information in the member information server 4 as described in FIG. 7 is an example of an input page screen used when changing information relating to an individual within the above. Here, FIGS. 9A to 9C and FIGS.
By using (c), the user again has the member information server 4
The case where the member information recorded in is changed will be described. In addition, the following symbols (1) to (8) indicate the input order when a service site is changed or information related to an individual in the member information is changed.

First, (1) the user connects to the member information server 4 via the network 2 at the terminal 1. (2)
The user makes a request from the terminal 1 to the member information server 4 to change the already recorded member information. Here, the terminal 1 receives the information from the member information server 4 as shown in FIG. 9A or FIG.
Is output. The screen is provided with input items such as “member information server: ID”, “member information server: password”, and “identification number” so as to input identification information unique to the user. (3)
The user inputs the user-specific identification information presented in advance according to the item on the terminal 1 and instructs the member information server 4 to transmit the user-specific identification information. In this embodiment, FIG. 9A or FIG.
Is performed by pressing the “OK” button.

Next, (4) the member information server 4
It reads out the recorded member information from the identification information unique to the user transmitted from the terminal 1, and transmits it to the terminal 1. Terminal 1
As shown in FIG. 9B or FIG. 10B, all or part of the member information on the screen is output. FIG. 9 (b)
Screen displays a list of names of service sites 3 that can be used from the member information server 4. For example, the names of OO department store e-commerce site, OO hotel reservation site, especially sweepstakes site, Internet auction, stock information site THEKabu, etc. are listed.
Here, the service site 3 that can be used from the member information server 4 refers to a service site where the service site 3 can refer to or receive member information from the member information server 4. In addition, among the names of the service sites 3, the service site 3 that the user using the terminal 1 has used as a member so far is indicated as “registered”. On the other hand, for the service site 3 not yet used by the user, an output of “member registration” and a check box for instructing “member registration” are provided. On the screen shown in FIG. 10B, each item of the member information and the member information recorded so far in the member information server 4 are presented so that the member information can be changed.

(5) The user checks the contents of FIG. 9 (b) or FIG. 10 (b) outputted at the terminal 1, inputs the member information to be changed, and inputs the changed member information to the member information. An instruction is sent to transmit to the server 4. The transmission instruction is performed by pressing a “register” or “change” button. When the user presses the “return” button on the terminal 1, the screen of FIG. 9A or FIG. 10A is output again. (6) The member information server 4 transmits a confirmation screen for allowing the user to confirm the transmitted changed member information to the terminal 1 of the user. The screen that the user terminal 1 receives and outputs is the screen shown in FIG. 9C or 10C. On the screen of FIG. 9C, the name of the service site 3 (for example, a prize prize site, an Internet auction) for which the user has requested registration of the member information that the user wants to newly use is presented. On the screen of FIG. 10C, the member information changed by the user is presented. (7) If there is no defect in the content of the screen output to the terminal 1, the user presses a “register” or “change” button, and instructs the member information server 4 to record the changed member information. On the other hand, if the content of the changed member information is inadequate, the "return" button is pressed. When the “return” button is pressed, the screen of FIG. 9B or FIG.
Input can be performed again. (8) The member information server 4 records the member information instructed to be recorded (changed member information) as the member information of the user who instructed from the terminal 1.

[Procedure for withdrawing member from user; example of change] Next, FIG. 7 shows a case where the user withdraws from the service site 3 that has registered as a member in the member information recorded before. Will be explained. The withdrawal procedure is the same as that for changing the member information described above. However, there are some differences, which will be described in detail here.

First, (1) the user connects to the member information server 4 via the network 2 at the terminal 1. (2)
The terminal 1 is requested from the member information server 4 to input identification information unique to the user. (3) User is terminal 1
Then, the identification information unique to the user presented in advance is input and transmitted to the member information server 4. (4) The member information server 4 reads out the recorded member information of the corresponding user based on the transmitted identification information unique to the user, and transmits the member information to the terminal 1. (5) The user selects the service site 3 that needs to be unsubscribed from the member information output to the terminal 1 as appropriate, confirms the content, transmits the service site 3 to the member information server 4, and instructs the member information server 4 to record it. I do.
(6) In response to the instruction given by the user at the terminal 1, the member information server 4 records the service site 3 selected by the user as information to be unsubscribed, and deletes the selected service site 3 from the member information. . (7) The member information server 4 gives an instruction to the service site 3 selected by the user that he / she wants to withdraw, that the user has requested the withdrawal procedure. (8) The service site 3 determines that the user is to be unsubscribed based on the received instruction that the unsubscription procedure has been requested, and unsubscribes the user according to the procedure defined by the service site 3. At this time, the service site 3 may present to the user that the withdrawal procedure has been performed.

As described above, when the user withdraws from the service site 3 using the member information server 4, the user is instructed to perform the withdrawal procedure for the desired service site 3 at a time. There is no need to perform the withdrawal procedure that had to be done in the first place. Although the procedure of withdrawal has been described here, for example, the user may be able to stop services due to relocation or stop using a credit card or a cash card.
As a result, the services can be collectively stopped, so that the stop can be performed at a timing desired by the user, and further, even in the event of an unexpected situation, the service can be stopped instantaneously.

[Regarding Input Screen in the Case of Member Unsubscribing Procedure by User] FIGS. 11A to 11C first show in FIG.
As shown in FIGS. 10 (a) to 10 (c) and FIGS. 10 (a) to 10 (c), an input page used when the user cancels the service site 3 which is a modified example when the user changes the member information. It is an example of a screen. Here, with reference to FIGS. 11A to 11C, in the member information in which the user has already been recorded,
A procedure for canceling the service site 3 will be described.

(1) The user connects to the member information server 4 via the network 2 at the terminal 1. (2) The user requests the membership information server 4 to withdraw from the terminal 1. Here, the terminal 1 is provided with the member information server 4 shown in FIG.
A screen as shown in FIG. Then, on this screen, enter the identification information unique to the user,
Input items such as “member information server: ID”, “member information server: password”, and “identification number” are provided. (3) The user inputs identification information unique to the user presented in advance in the terminal 1 according to the item, and instructs the member information server 4 to transmit the identification information unique to the user. In this embodiment, as shown in FIG. 11A, a transmission instruction is issued by pressing an “OK” button.

Next, (4) the member information server 4
It reads out the recorded member information from the identification information unique to the user transmitted from the terminal 1, and transmits it to the terminal 1. Terminal 1
, All or a part of the member information on the screen is output as shown in FIG. In addition, the screen of FIG.
A list of the names of the service sites 3 used as members by the user is output using the member information server 4. For example, XX department store e-commerce site, XX hotel reservation site, especially prize prize site, Internet
Auction, stock information site THEKabu, and the like. Further, adjacent to the name of the service site 3, there is provided a display of "Leave" and a check box for instructing "Leave".

(5) The user confirms the contents of FIG. 11 (b) outputted at the terminal 1, selects the service site 3 for proceeding withdrawal procedure, and transmits the changed member information to the member information server 4. It is instructed to send to. In the example of this screen, the service site 3 for proceeding withdrawal procedure
Is selected by checking a check box. Further, the transmission instruction is performed by pressing the "withdraw" button. When the user presses the “return” button on the terminal 1, the screen in FIG. 11A is output again. (6) The member information server 4 transmits a confirmation screen for the user to confirm to the terminal 1 of the user. The terminal 1 of the user receives this screen and outputs the screen as shown in FIG.
It is a screen of (c). On the screen of FIG. 11C, the name of the service site 3 from which the user has requested the unsubscription procedure (for example, XX hotel reservation site, especially a prize site) is presented. (7) If the content of the screen output to the terminal 1 is not defective, the user presses the “unsubscribe” button,
It instructs the member information server 4 to record the changed member information. On the other hand, if the content of the changed member information is inadequate, the "return" button is pressed. Note that when the "return" button is pressed, the terminal 1 is displayed in FIG.
Is output, and input can be performed again. (8) For the transmitted member information, the member information server 4 records the service site 3 selected by the user as information to be withdrawn, and deletes the selected service site 3 from the member information. (9) The member information server 4 transmits an instruction to the service site 3 selected by the user to perform the withdrawal procedure, to the effect that the user has requested the withdrawal procedure. (10) The service site 3 determines that the user is to be withdrawn based on the received instruction that the request for the withdrawal procedure has been made, and withdraws the user according to the procedure defined by the service site 3. After this procedure is performed, the service site 3 may indicate to the user that the procedure for unsubscribing has been performed.

[Method of Registering and Changing Member Information from Service Site (Part 1)] First, a method of registering new member information (Part 1) will be described in detail.
FIG. 2 is a sequence diagram illustrating a work flow in registering member information from a service site (part 1). The service site 3 connected to the user terminal 1 via the network 2 includes a member information server 4 and a network. 2 are connected.

As shown in FIG. 2, first, (1) the user
The terminal 1 connects to the service site 3 via the network 2. (2) The terminal 1 is requested by the service site 3 to register member information, and outputs an input menu screen.
(3) The user inputs the member information of the user necessary for registration of the service site 3 at the terminal 1 according to the items on the input menu screen. Then, the user confirms that all the items have been input on the terminal 1 and issues a registration instruction.

(4) The member information server 4 records the member information for which this user has been instructed to register from the terminal 1. Here, the member information also includes information on the service site 3 that has passed. In other words, this means that the service site 3 is included in the member information as a service site selected to be used by the user. When the user member information is recorded in the member information server 4, (5) the member information server 4 presents identification information unique to the user to the terminal 1. Further, the identification information unique to the user presented from the member information server 4 is information required when using the member information server 4.

Thereafter, the user who has registered the member information in the member information server 4 is (6) from the plurality of service sites 3 (service sites that can be connected to the member information server 4) at the user's terminal 1. A desired service site 3 to be newly used is selected. The user inputs identification information unique to the user previously presented from the member information server 4 to the selected service site 3 at the terminal 1, and transmits the information to the member information server 4. (7) The member information server 4 reads out the member information of the user corresponding to the input identification information, and makes it possible to refer to the service site 3. Alternatively, (8) the member information server 4 reads out the member information of the user corresponding to the input identification information, and provides it to the service site 3. Here, (9) the member information server 4 records the service site 3 in the user member information of the server 4. As a result, the user can be registered as a new member of the service site 3.

As described above, once the user registers the member information in the member information server 4 at the terminal 1, the user only needs to use the identification information unique to each user presented in advance.
In other service sites 3, the member information can be referred to or provided. Further, each service site 3 does not necessarily require the user to input troublesome member information. On the other hand, the service site 3 does not always need to manage the member information,
The load on the operation of hardware and software can be reduced. In addition, the user can access the service site 3
Service site 3 because the member information is registered through
You can register as a member after understanding the service contents.

Further, the identification information unique to the user required when using the service site 3 may or may not be the same as the identification information of the member information server 4. For example, when the identification information of the member information server 4 is different from the identification information presented for each service site 3, the identification information of each service site 3 is recorded as member information, and It may be recorded in association with the identification information. When the user requests the terminal 1 to input the identification information from the service site 3, the user inputs the identification information of the member information server 4.
The member information server 4 reads the identification information of the corresponding service site based on the identification information, and provides the identification information to the service site. Accordingly, if the user only remembers the identification information of the member information server 4, the user can use the service of the service site 3 without remembering the identification information of the service site 3.

Next, a method (1) for changing the member information is performed according to the following procedure shown in FIG. In this case, the user has already recorded or registered the member information in the member information server 4 using the terminal 1. The member information server of the service site 3 shown in FIG.
-A may or may not be connected. As shown in FIG. 6, first, (1) the user connects to the service site 3 via the network 2 at the terminal 1.
(2) The service site 3 requests the user to input unique identification information. (3) The user from the terminal 1
The identification information unique to the user presented (given) in advance is input to the service site 3 and transmitted. (4) The service site 3 transmits the identification information to the member information server 4. (5) The member information server 4 reads out the registered member information based on the identification information received via the service site 3 and transmits it to the member information server of the service site 3; The member information server transmits the registered member information to the terminal 1, and the terminal 1 receives the member information and outputs and displays the member information. (7) The user checks the contents of the member information output and displayed on the terminal 1, appropriately changes items to be changed, and transmits the changed items to the member information server of the service site 3. (8) The member information server of the service site 3 transmits the received changed member information to the member information server 4. (9) The member information server 4 records the changed member information. (10) The member information server 4 notifies the corresponding service site 3 that the member information has been changed, based on the changed member information. Here, the service site 3 that has received the notification may request the member information server 4 to be able to refer to the member information or to be provided. (11) The service site 3 notifies the terminal 1 that the member information has been changed.

[Registration and Change Method of Member Information from Service Site (Part 2)] A registration method (Part 2) when a user newly registers member information from the service site will be described in detail. Fig. 3 shows registration of member information (part 2)
FIG. 6 is a sequence diagram illustrating a work flow when newly registering member information in the service site 3 connected to the user's terminal 1 via the network 2 by using a dedicated member information database server 3-a of the site 3; Is connected to this dedicated member information database server 3
-A (hereinafter, referred to as member information server 3-a) is connected to the member information server 4 via the network 2.

The service site 3 to which the user terminal 1 is connected has a member information server 3 dedicated to the service site 3.
-A is provided. This member information server 3-a,
It is connected to the member information server 4 via the network 2. The service site 3 and the member information server 3-a may be integrated, or may be separate units connected via the network 2.

As shown in FIG. 3, first, the user
(1) The terminal 1 connects to the service site 3 via the network 2. Subsequently, the terminal 1 is requested to register the member information from the service site (2) and outputs an input menu screen. Subsequently, the user (3) uses the terminal 1 to input the member information of the user required for registration of the service site 3 according to the items on the input menu screen. Then, the user confirms that all the items have been input on the terminal 1 and issues a registration instruction.

The member information in which the user is input from the terminal 1 and the registration is instructed is (4) the service site 3
Is recorded as member information in the member information server 3-a attached to the server. At the same time or after the member information is recorded in the member information server 4, (5) the member information server 3-a transmits the newly input member information from the member information server 3-a to the member information. Send it to server 4. Then, (6) the member information server 4 receives and records the transmitted member information, and completes the registration or registration. Here, similarly to the member information registration method (part 1) described above, this member information includes
It is assumed that the information of the service site 3 passed through is included. When the member information is recorded in the member information server 4, (7) the member information server 4 sends identification information unique to the user for using the member information recorded in the member information server 4 to the user terminal. Present to 1 (reply, grant)
And registered.

When the new registration is completed in this way, the member information server is thereafter changed to the member information server as shown in FIG. The user who registered the member information in 4,
(6) At the user's terminal 1, a plurality of service sites 3
One or more desired service sites 3 to be newly used are selected from (service sites that can be connected to the member information server 4) and connected. The user inputs identification information unique to the user previously presented by the member information server 4. Then, (7) the service site 3 transmits the identification information to the member information server 4. Then, (8) the member information server 4 makes it possible to refer to the service site 3 for the member information of the user corresponding to the input identification information. Alternatively, the member information server 4 stores the member information of the user corresponding to the input unique identification information in the service site 3
To provide. Thus, for example, the user can be registered as a new member of the selected one or more service sites 3.

As described above, once the user registers the member information from the terminal 1 to the member information server 4, the user only needs to use the identification information unique to each user presented in advance.
Refer member information to other service sites 3,
Can be offered. Further, each service site 3 does not necessarily require the user to input troublesome member information. On the other hand, the service site 3 does not always need to manage the member information, and can reduce the load on the operation of hardware and software. Further, the user confirms the service content of the service site 3 and then registers as a member, so whether the user can receive the service intended by the user is determined.
It can be determined in advance.

Next, a change method (2) when the user changes the member information from the service site will be described in detail. FIG. 6 is a sequence diagram illustrating a work flow when changing the member information in the member information changing method (part 2). The user has already recorded the member information in the member information server 4 from the terminal 1. The service site 3 connected to the user's terminal 1 via the network 2 is connected to a dedicated member information server 3-a.
Are connected via the network 2.
As shown in FIG. 6, first, (1) the user
It connects to the service site 3 via the network 2 and instructs to change the member information. (2) Service site 3
Require the user to enter unique identification information.
(3) The user inputs and transmits from the terminal 1 identification information unique to the user presented in advance. (4) 'The service site 3 reads the member information from the member information server 3-a based on the identification information. (5) 'The member information read from the member information server 3-a is transmitted via the service site 3 to (6) the terminal 1, and the terminal 1 receives and outputs and displays the member information. (7) The user confirms the contents of the member information output to the terminal 1, changes the items to be changed as appropriate, transmits the changed items to the service site 3, and instructs the member information server 3-a to record them. The service site 3 records the changed member information in the member information server 3-a, or (8) 'the service site 3 transmits the changed member information to the member information server 4 at the same time or thereafter. Here, so that the member information can be referred to the member information server 4,
Alternatively, it may be requested that the offer be received.
(9) The member information server 4 records the changed member information received from the service site 3. (10) 'The member information server 4 notifies the corresponding service site 3 that the member information has been changed, based on the changed member information. And (11) the service site 3 receiving the notification
The user terminal 1 is notified that the member information has been changed.

As described above, the member information server 3-a and the member information server 4 attached to the service site 3 can exchange or register the latest member information in cooperation with each other. In addition, since the member information is also recorded on the service site 3, the member information can be independently analyzed to measure the user's action, or the member information can be uniquely determined.

[Input Screen for Registering and Changing Member Information from Service Site (Part 1, Part 2)] FIG.
In the case of the method for registering and changing member information from the service site as shown in FIGS. 2, 3 and 6 (parts 1 and 2), the user inputs the member information from the service site 3 at the terminal 1 Is an example of an input page screen on which the user inputs member information from the terminal 1.

For example, the headline of the input page screen displays "In the service site, the member information server manages the member information." Then, in the upper part of the input page screen, for the user whose member information has already been recorded in the member information server 4,
An item is provided for inputting identification information unique to the user previously presented from the member information server 4. The user inputs the unique identification information presented in advance from the terminal 1 in accordance with this item, and “acquires from the member information server”
Press the button. This unique identification information is transmitted to the member information server 4. Then, the member information server 4 provides the user with the member information of the user corresponding to the transmitted unique identification information. Here, if the user can confirm that the member information is his / her own, the user presses the “OK” button, and the member information is provided to the service site 3. When the user needs to make a change to the member information provided by the member information server 4, the user makes an appropriate change using the same input page screen as the change shown in FIG. 9 or FIG. The member information recorded in the member information server 4 can be changed and recorded, and the service site 3 can be provided with the updated member information. Therefore, once the user registers the member information in the member information server 4, even if the user requests the member information from the service site 3, it is not necessary to input the member information many times. Furthermore, service site 3
Also, the member information can be easily referred to or obtained from the member information server 4.

If the service site 3 is provided with the member information server 3-a, the member information is read from the member information server 3-a and output to the terminal 1. When the user changes the member information from the terminal 1,
The changed member information is recorded in the same manner as in the procedure shown in FIG.

In the lower part of the input page screen,
"If you have not registered the member information in the member information server 4, click here." Member information server 4
A user who does not register member information to the terminal can input items of member information at the terminal 1. The items of the member information include, for example, "name", "zip code",
Information on the individual such as “address”, “telephone number”, “gender”, “age”, “birth date”, and “E-Mail address”. Note that these items are preferably member information requested by various service sites. Then, after the user inputs the member information from the terminal 1 and presses the “register in the member information server” button further below the screen output, the input member information is output on the next page screen. You.

The user confirms the correctness of his / her own member information entered on the terminal 1, and if the user decides to register, the message "O
Press the "K" button to confirm. On the other hand, if the user finds an error and corrects the member information, he / she presses the "NO" button to return to the previous input page screen and re-enter.

When the user presses the “OK” button to confirm, the member information is transmitted to the member information server 4 and recorded. Or, at the same time as being recorded in the member information server 3-a attached to the service site 3,
Alternatively, after being recorded, it is transmitted from the member information server 3-a attached to the service site 3 to the member information server 4 and stored. Then, the member information server 4 presents identification information unique to each user for using the member information server 4 to the terminal 1 of the user.

As described above, the user can register the member information in the member information server 4 via the service site 3 or request the service site 3 to refer to the member information. In addition, since the user is connected to the service site 3, the user can register as a member after understanding the service contents of the service site.

The procedure performed by each information processing terminal and each server used in the member information processing system of the present invention is realized as a program and used as software. The created software program includes a semiconductor memory (ROM, RAM, etc.), a recording device (hard disk, etc.), a floppy disk,
It may be recorded on a recording medium such as a VD-ROM, a CD-ROM or an MO and distributed, or may be provided by communication.

[0073]

As described in detail above, claim 1 is as follows.
According to the inventions described in (4) and (4), the member information of the user can be managed collectively in the member information server. Further, the member information server is given unique identification information different for each user, so that other users cannot know the member information. Also, since the member information is managed collectively, the service site does not need to record the member information, so that the burden on hardware and software is reduced. Furthermore, if the service site to be used can be specified in the member information, the members can be registered in the service site collectively.

According to the second and fifth aspects of the present invention, the user can connect to the member information managed by the member information server via the network using the identification information. Thus, the user is not required to input the member information many times, so that the burden on the user is reduced. Further, since identification information is uniquely determined for each user on the server side, different member information is not provided to the user.

According to the third and sixth aspects of the present invention, the user can connect to the member information managed by the member information server via the network using the identification information, and change the member information appropriately. it can. The service site can obtain the latest member information by being provided with the member information of the user who is collectively managed from the server.

According to the inventions set forth in claims 4 and 8, the changed member information is transmitted to each service site based on the changed member information, so that the service site always has the latest member information. Can be obtained. In addition, since the user is only required to change the member information that is managed collectively, the member information is reflected on each service site, so that the user can save time and effort.

According to the ninth aspect of the present invention, the service site server can passively obtain the user's member information from the member information server. Thereby, a user can be newly acquired. Further, it is possible to save the user from having to enter troublesome member information.

According to the tenth aspect, the member information is received from the user via the network.
It creates unique identification information for each user, stores the member information input from the user in association with the unique identification information, and transmits the created identification information unique to each user to this user. A computer program for realizing an operation environment including procedures on a server that manages member information can be provided in the form of software.

According to the eleventh aspect of the present invention, the member information is received from the user via the network, the identification information unique to each user is created, and the member information input by the user and the unique identification information are created. And a computer program for realizing an operating environment including a procedure for transmitting the created identification information unique to each user to this user in a server for managing member information. I have. This makes it possible to easily build a server that manages member information using a medium on which the computer program is recorded.

[Brief description of the drawings]

FIG. 1 is an explanatory diagram showing a concept of a relationship between a user, a service site, and a member information database server using a member information management system.

FIG. 2 is a sequence diagram showing an example of a method for registering member information via a service site using a member information management system.

FIG. 3 is a sequence diagram showing another example of a method for registering member information via a service site using the member information management system.

FIG. 4 is a sequence diagram showing a method for directly registering member information in a member information server using a member information management system.

FIG. 5 is a sequence diagram showing a method for directly changing member information to a member information server using the member information management system.

FIG. 6 is a sequence diagram showing a method for changing member information via a service site using the member information management system.

FIG. 7 is a sequence diagram showing a method for directly canceling a service site to a member information server using the member information management system.

FIG. 8 is an explanatory diagram showing an example of an input screen for member information.

FIG. 9 is an explanatory diagram showing an example of an input screen for member information.

FIG. 10 is an explanatory diagram showing an example of a member information input screen.

FIG. 11 is an explanatory view showing an example of an input screen for member information.

FIG. 12 is a diagram showing an example of items of member information.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 1 ... Information processing terminal 2 ... Network 3 ... Service site server 3-a ... Member information database server attached to the service site 4 ... Member information database server 41 ... Transmission means 42 ... Receiving means 43 ... Presentation information means 44 ... Reading Means 45 ... Identification information creation means 46 ... Recording means

 ──────────────────────────────────────────────────続 き Continuing on the front page (72) Tadashi Amano, Inventor, 1-5-1, Taito, Taito-ku, Tokyo Inside Toppan Printing Co., Ltd. (72) Takuro Suzumori 1-1-1, Taito, Taito-ku, Tokyo Inside Toppan Printing Co., Ltd.

Claims (11)

[Claims] 1. A member information management method for managing member information from a user via a network and providing the service information to a service site, comprising: a) a receiving step of receiving the member information from the user via a network; C) a recording step of recording the received member information and the user-specific identification information; and d) a transmission step of transmitting the user-specific identification information to the user. And a member information management method characterized by comprising: 2. A member information management method for managing member information from a user via a network and providing the service information to a service site, comprising: a) a presentation information step for prompting the user to input identification information unique to the user; b. A) a reading step of reading member information recorded in advance based on the unique identification information; and c) a transmitting step of transmitting the read member information to a user. 3. A member information management method for managing member information from a user via a network and providing the member information to a service site, comprising: a) a presentation information step for prompting the user to input identification information unique to the user; b. A) a reading step of reading the pre-recorded member information based on the unique identification information; c) a transmitting step of transmitting the read member information to the user; and d) transmitting the changed member information received from the user. A member information management method, comprising: a recording step of recording. 4. The method according to claim 1, wherein the transmitting step includes transmitting the member information to a service site based on the member information transmitted by the user. Member information management method described in. 5. A server for managing member information from a user via a network and using the member information management system for providing a service site, comprising: a) receiving means for receiving the member information from the user via the network; B) identification information creation means for creating identification information unique to the user; c) recording means for recording the received member information and identification information unique to the user; d) identification information unique to this user. A server for use in a member information management system, comprising: a transmission unit for transmitting. 6. A server used in a member information management system for managing member information from a user via a network and providing the service information to a service site, comprising: a) presentation information for prompting the user to input identification information unique to the user; Means, b) reading means for reading member information recorded in advance based on the unique identification information, and c) transmitting means for transmitting the read member information to the user. Server used in the information management system. 7. A server used in a member information management system that manages member information from a user via a network and provides the service information to a service site: a) presentation information for prompting the user to input identification information unique to the user; Means, b) reading means for reading out the pre-recorded member information based on the unique identification information, c) transmitting means for transmitting the read out member information to the user, and d) changed information received from the user. Recording means for recording the member information. The server used in the member information management system. 8. The apparatus according to claim 5, wherein said transmitting means includes transmitting the member information to a service site based on the member information received from the user.
A server used in the member information management system according to any one of the above. 9. A server for a service site used in a member information management system that receives member information from a member information server that manages member information of a user, comprising: a) receiving member information from the member information server; Means, b) creating means for creating identification information unique to a user used in the service site based on the member information, and c) transmitting the created identification information to the user based on the member information. A service site server used in the member information management system, comprising: a transmission unit. 10. A server for managing member information from a user via a network and using the server for a member information management system for providing to a service site, receiving means for receiving the member information from the user via the network, And identification information creation means for creating identification information unique to the user, recording means for recording the received member information and identification information unique to the user, and transmission means for sending identification information unique to the user. A server program used in the featured member information management system. 11. A recording medium on which a server program used in the member information management system according to claim 10 is recorded in a computer-readable manner.