JP2002215638A - Know-how information processing system, know-how information processor, information terminal unit, know- how information processing method and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a system and the like capable of integrally managing and providing know-how and evaluation. SOLUTION: This system is constituted by connecting a server device 100 for processing information on know-how, to at least one client device 200 of an information provider and an information user in a communication possible state. This system stores know-how information on know-how of the information provider and stores evaluation information on evaluation of the stored know-how information.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a know-how information processing system, a know-how information processing device, an information terminal device, which can integrally manage and provide know-how and its evaluation.
The present invention relates to a know-how information processing method and a program.

[0002]

2. Description of the Related Art The Internet world
The Wide Web (WWW) provides various know-how information such as sample programs created by individuals and companies, troubleshooting methods, image materials, English conversation, and the like.

[0003]

However, the provision of information through a conventional website or the like has the following basic problems in the system structure. First of all, various know-how information provided on websites etc. is often created by individuals as hobbies, and the reliability, uniformity,
There is a problem that it is difficult for information users to use the know-how because the visibility is different for each website. For this reason, there is a problem that it is not easy for a company or the like to create a collection of know-how for various know-how provided on a website or the like, and to utilize the know-how for business or training.

[0004] Further, since there is no opportunity for an information provider to receive an objective evaluation of a third party for his / her own information provision, it is necessary to provide information with contents that are highly useful to third parties. There is a problem that it is difficult for incentives to work.

[0005] As described above, the conventional system and the like have a number of problems, and as a result, it is inconvenient for both users and providers of know-how information.
The usage efficiency was poor. It should be noted that the problems to be solved by the conventional technology and the invention described so far are not limited to the know-how information provided by the website, and the same should be considered in all know-how information publicly announced, such as books and conferences. Can be. The present invention has been made in view of the above problems, and has a know-how information processing system, a know-how information processing device, an information terminal device, and a know-how information processing method capable of integrally managing and providing know-how information and evaluation information. And to provide programs.

[0006]

In order to achieve the above object, a know-how information processing system according to claim 1 comprises a know-how information processing apparatus for processing information related to know-how, an information provider and an information user. A know-how information processing system configured to communicably connect at least one information terminal device via a network, wherein the know-how information processing device stores know-how information on know-how of the information provider. It is characterized by comprising information storage means, and evaluation information storage means for storing evaluation information relating to evaluation of the know-how information stored in the know-how information storage means.

According to this system, know-how information on the know-how of the information provider is stored, and evaluation information on the evaluation of the stored know-how information is stored.
Know-how information and evaluation information can be integrally managed and provided. In addition, since a company or the like can evaluate know-how information provided by an individual, it is possible to give an incentive for creating know-how information with high added value while giving feedback to an information provider.

According to a second aspect of the present invention, in the know-how information processing system according to the first aspect, the search condition receiving means for receiving a search condition from the information terminal device; and the search condition receiving means. Based on the search condition received at the above, the know-how information stored in the know-how information storage means and the at least one of the evaluation information stored in the evaluation information storage means perform the search. A search means for searching for at least one of the know-how information that meets a condition and the evaluation information is further provided.

According to this system, the search condition is received from the information terminal device, and based on the received search condition, at least one of the stored know-how information and the evaluation information matches the search condition. Since at least one of the know-how information and the evaluation information is searched,
The user can efficiently search for desired know-how information or evaluation information.

[0010] According to a third aspect of the present invention, in the know-how information processing system according to the first or second aspect, based on the evaluation information stored in the evaluation information storage unit, the know-how is processed. An extraction means for extracting the know-how information that meets a predetermined standard from the know-how information stored in the information storage means is further provided.

According to this system, know-how information meeting predetermined criteria is extracted from the stored know-how information based on the stored evaluation information. Know-how information at a level or higher can be automatically extracted. This allows the extracted know-how information to be used for in-house use or commercialization.

[0012] The present invention also relates to a know-how information processing apparatus, and the know-how information processing apparatus according to claim 4 is applied to at least one of an information provider and an information user of information regarding know-how. A know-how information processing device configured to be communicably connected via a network, wherein the know-how information storage means stores know-how information relating to the know-how of the information provider; and the know-how information storage means stores the know-how information storage means. Evaluation information storage means for storing evaluation information relating to the evaluation of the know-how information.

According to this device, know-how information on the know-how of the information provider is stored, and evaluation information on evaluation of the stored know-how information is stored. Therefore, the know-how information and the evaluation information are managed and provided integrally. be able to. In addition, since a company or the like can evaluate know-how information provided by an individual, it is possible to give an incentive for creating know-how information with high added value while giving feedback to an information provider.

According to a fifth aspect of the present invention, in the know-how information processing apparatus according to the fourth aspect, the know-how information is transmitted to the information terminal device of the information provider of the know-how information with respect to the know-how information. An evaluation information transmitting means for transmitting the evaluation information is further provided.

According to this apparatus, since the evaluation information for the know-how information is transmitted to the information terminal device of the information provider of the know-how information, the information provider can obtain the evaluation of the know-how information by a third party. The evaluation information can be fed back to the know-how information.

According to a sixth aspect of the present invention, in the know-how information processing apparatus according to the fourth or fifth aspect, request means for requesting the information terminal device to link information to the know-how information is provided. And link information receiving means for receiving the link information from the information terminal device, and know-how information creating means for creating the know-how information based on the link information received by the link information receiving means. It is characterized by.

According to this device, the link information to the know-how information is received from the information terminal device, and the know-how information is created based on the received link information, so that the know-how information can be efficiently collected. For example, user W
It is possible to automatically collect link information of “favorite” registered in the web browser and create know-how information.

According to a seventh aspect of the present invention, in the know-how information processing apparatus according to any one of the fourth to sixth aspects, the search condition receiving means receives a search condition from the information terminal device. Based on the search condition received by the search condition receiving means, the know-how information stored in the know-how information storage means, and
The at least one of the evaluation information stored in the evaluation information storage unit, the know-how information that matches the search condition, and a search unit that searches for at least one of the evaluation information. It is characterized by having.

According to this apparatus, a search condition is received from the information terminal device, and based on the received search condition, the search condition is obtained from at least one of the stored know-how information and the stored evaluation information. Since the user searches for at least one of the know-how information and the evaluation information that matches the above, the user can efficiently search for the desired know-how information or the evaluation information.

[0020] The know-how information processing apparatus according to claim 8 is the know-how information processing apparatus according to claim 7, wherein the evaluation information is a usage frequency related to a frequency at which the know-how information is used by the information user. Information,
When the know-how information is searched for by the search means, use frequency updating means for updating the use frequency information for the know-how information is further provided.

This shows one example of the evaluation information more specifically. According to this device, the evaluation information includes use frequency information on the frequency at which the know-how information is used by the information user, and when the know-how information is searched, the use frequency information for the know-how information is updated. The use frequency of the user can be recorded as evaluation information of the know-how information. As a result, know-how information having a certain use frequency can be extracted and used in-house or commercialized.

According to a ninth aspect of the present invention, in the know-how information processing apparatus according to the seventh or eighth aspect, the know-how information retrieved by the retrieval means is transmitted from the information terminal apparatus. It is characterized by further comprising know-how information updating means for updating by an instruction.

According to this device, the searched know-how information is updated according to an instruction from the information terminal device, so that the information user can register additional information and the like for the know-how information. This makes it possible to further increase the added value of the registered know-how information.

According to a tenth aspect of the present invention, in the know-how information processing apparatus according to any one of the fourth to ninth aspects, the know-how information processing apparatus stores the evaluation information stored in the evaluation information storage means. Extracting means for extracting the know-how information matching a predetermined standard from the know-how information stored in the know-how information storage means.

According to this device, know-how information that meets a predetermined criterion is extracted from the stored know-how information based on the stored evaluation information. Know-how information at a level or higher can be automatically extracted. This allows the extracted know-how information to be used for in-house use or commercialization.

[0026] According to an eleventh aspect of the present invention, in the know-how information processing apparatus according to any one of the fourth to tenth aspects, the know-how information stored in the know-how information storage means is provided. And a standardization means for standardizing the data in accordance with a predetermined format.

According to this device, the stored know-how information is standardized in conformity with a predetermined format, so that know-how information of various contents can be standardized in a fixed format, and the know-how information can be standardized. Use efficiency can be improved. Further, thereby, the standardized know-how information can be used for in-house use or commercialization.

According to a twelfth aspect of the present invention, in the know-how information processing apparatus according to any one of the fourth to eleventh aspects, the know-how information stored in the know-how information storage means is stored in the know-how information storage means. Information provider information storage means for storing information provider information relating to the corresponding information provider, and information for storing information user information relating to the information user corresponding to the evaluation information stored in the evaluation information storage means User information storage means, at least one of the information provider information stored in the information provider information storage means, and at least one of the information user information stored in the information user information storage means And a community extracting means for extracting at least one of the information provider and the information user meeting predetermined conditions. To.

According to this apparatus, information provider information on the information provider corresponding to the stored know-how information is stored, and information user information on the information user corresponding to the stored evaluation information is stored and stored. Information provider information,
And at least one of the stored information user information
First, since at least one of the information provider and the information user meeting the predetermined condition is extracted, it is possible to automatically generate a community of persons who satisfy the predetermined condition.

Further, the present invention relates to an information terminal device, and the information terminal device according to the thirteenth aspect is connected to a know-how information processing device for processing information related to know-how via a network so as to be communicable. An information terminal device of at least one of an information provider and an information user configured as described above, and input means for inputting know-how information on the know-how of the information provider, or evaluation information on evaluation of the know-how information, A transmitting unit for transmitting the know-how information or the evaluation information input by the input unit to the know-how information processing apparatus.

According to this device, know-how information on the know-how of the information provider or evaluation information on evaluation of the know-how information is input, and the input know-how information or evaluation information is transmitted to the know-how information processing device. Therefore, the know-how information and the evaluation information can be managed and provided integrally.

According to a fourteenth aspect of the present invention, in the information terminal device of the thirteenth aspect, the information terminal device receives output information for outputting the know-how information or the evaluation information from the know-how information processing device. An output information receiving means and an output means for outputting the output information received by the output information receiving means are provided.

According to this apparatus, output information for outputting know-how information or evaluation information is received from the know-how information processing apparatus, and the received output information is output, so that the know-how information and the evaluation information are integrally managed. And can be provided. In addition, since a company or the like can evaluate know-how information provided by an individual, it is possible to give an incentive for creating know-how information with high added value while giving feedback to an information provider.

According to a fifteenth aspect of the present invention, in the information terminal device according to the thirteenth or fourteenth aspect, a search condition input means for inputting a condition for searching the know-how information or the evaluation information is provided. And a search condition transmitting means for transmitting the search condition input by the search condition input means to the know-how information processing apparatus.

According to this device, a condition for searching for know-how information or evaluation information is input and the input search condition is transmitted to the know-how information processing device, so that the user can obtain desired know-how information or evaluation information. Thus, it is possible to efficiently search the evaluation information.

Further, the present invention relates to a know-how information processing method, and the know-how information processing method according to claim 16 is applied to at least one of an information provider and an information user of information regarding know-how. A know-how information processing method using a know-how information processing apparatus configured to be communicably connected via a network, the know-how information storing procedure for storing know-how information related to the know-how of the information provider, and the know-how information An evaluation information storage procedure for storing evaluation information relating to the evaluation of the know-how information stored in the storage procedure.

According to this method, the know-how information on the know-how of the information provider is stored, and the evaluation information on the evaluation of the stored know-how information is stored. Therefore, the know-how information and the evaluation information are managed and provided integrally. be able to. In addition, since a company or the like can evaluate know-how information provided by an individual, it is possible to give an incentive for creating know-how information with high added value while giving feedback to an information provider.

[0038] According to a seventeenth aspect of the present invention, in the know-how information processing method according to the sixteenth aspect, the know-how information is transmitted to the information terminal device of the information provider with respect to the know-how information. An evaluation information transmission procedure for transmitting the evaluation information is further provided.

According to this method, since the evaluation information on the know-how information is transmitted to the information terminal device of the information provider of the know-how information, the information provider can obtain the evaluation of the know-how information by a third party. The evaluation information can be fed back to the know-how information.

A method of requesting information in the know-how information processing method according to claim 16 or 17 is a requesting procedure for requesting the information terminal device to link information to the know-how information. And a link information receiving procedure for receiving the link information from the information terminal device, and a know-how information creating procedure for creating the know-how information based on the link information received in the link information receiving procedure. Features.

According to this method, the link information to the know-how information is received from the information terminal device, and the know-how information is created based on the received link information, so that the know-how information can be efficiently collected. For example, user W
It is possible to automatically collect link information of “favorite” registered in the web browser and create know-how information.

According to a nineteenth aspect of the present invention, in the know-how information processing method according to any one of the sixteenth to eighteenth aspects, a search condition receiving procedure for receiving a search condition from the information terminal device is provided. And, based on the search condition received in the search condition receiving procedure, based on the know-how information stored in the know-how information storing procedure, and at least one of the evaluation information stored in the evaluation information storing procedure. A search procedure for searching for at least one of the know-how information matching the search condition and the evaluation information.

According to this method, the search condition is received from the information terminal device, and based on the received search condition, the search condition is obtained from at least one of the stored know-how information and the stored evaluation information. Since the user searches for at least one of the know-how information and the evaluation information that matches the above, the user can efficiently search for the desired know-how information or the evaluation information.

According to a twentieth aspect of the present invention, in the know-how information processing method according to the nineteenth aspect, the evaluation information is a usage frequency related to a frequency at which the know-how information is used by the information user. And a use frequency updating step of updating the use frequency information with respect to the know-how information when the know-how information is searched in the search procedure.

This shows one example of the evaluation information more specifically. According to this method, the evaluation information includes usage frequency information on the frequency at which the know-how information is used by the information user, and when the know-how information is searched, the usage frequency information for the know-how information is updated. The use frequency of the user can be recorded as evaluation information of the know-how information. As a result, know-how information having a certain use frequency can be extracted and used in-house or commercialized.

According to a twenty-first aspect of the present invention, in the know-how information processing method according to the nineteenth or twentieth aspect, the know-how information searched in the search procedure is specified by the instruction from the information terminal device. And a know-how information updating procedure for updating the information.

According to this method, the searched know-how information is updated according to an instruction from the information terminal device, so that the information user can register additional information and the like for the know-how information. This makes it possible to further increase the added value of the registered know-how information.

According to a twenty-second aspect of the present invention, in the know-how information processing method according to any one of the sixteenth to twenty-first aspects, based on the evaluation information stored in the evaluation information storing procedure. An extraction procedure for extracting the know-how information that meets a predetermined criterion from the know-how information stored in the know-how information storage procedure is further provided.

According to this method, know-how information that meets a predetermined standard is extracted from the stored know-how information based on the stored evaluation information. Know-how information at a level or higher can be automatically extracted. This allows the extracted know-how information to be used for in-house use or commercialization.

According to a 23rd aspect of the present invention, in the knowhow information processing method according to any one of the 16th to 22nd aspects, the knowhow information stored in the knowhow information storing procedure is It is characterized by further comprising a standardization procedure for standardizing by adapting to a predetermined format.

According to this method, the stored know-how information is standardized in conformity with a predetermined format, so that the know-how information of various contents can be standardized in a fixed format, and the know-how information can be standardized. Use efficiency can be improved. Further, thereby, the standardized know-how information can be used for in-house use or commercialization.

According to a twenty-fourth aspect of the present invention, there is provided a know-how information processing method according to any one of the sixteenth to twenty-third aspects, wherein An information provider information storing procedure for storing information provider information relating to the information provider, and an information use storing information user information relating to the information user corresponding to the evaluation information stored in the evaluation information storing procedure User information storage procedure,
The information that meets a predetermined condition from at least one of the information provider information stored in the information provider information storing procedure and the information user information stored in the information user information storing procedure. A community extraction procedure for extracting at least one of the provider and the information user.

According to this method, information provider information on the information provider corresponding to the stored know-how information is stored, and information user information on the information user corresponding to the stored evaluation information is stored and stored. Information provider information,
And at least one of the stored information user information
First, since at least one of the information provider and the information user meeting the predetermined condition is extracted, it is possible to automatically generate a community of persons who satisfy the predetermined condition.

Further, the present invention relates to a program, and the program according to claim 25 is the program according to claim 1.
A program for causing a computer to execute the know-how information processing method described in any one of 6 to 24.

According to this program, by causing the computer to read and execute the program,
The know-how information processing method according to any one of claims 16 to 24 can be realized using a computer, and the same effect as each of these methods can be obtained.

[0056]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, embodiments of a know-how information processing system, a know-how information processing device, an information terminal device, a know-how information processing method, and a program according to the present invention will be described in detail with reference to the drawings. The present invention is not limited by the embodiment. Particularly, in the following embodiment, an example in which the present invention is applied to a case where know-how information provided by a website is used in an in-house system will be described. However, the present invention is not limited to this case. The same can be applied to all know-how information to be announced in.

(Outline of the present system) Hereinafter, an outline of the present system will be described, and then the configuration and processing of the present system will be described in detail. FIG. 1 is a block diagram showing an example of the entire configuration of the present system, and conceptually shows only a part related to the present invention in the system configuration. This system is a server device 100 that is a know-how information processing device that processes information related to know-how.
And a client device 200, which is an information terminal device of at least one of an information provider and an information user, communicably connected via a network 300.
Note that these information providers and information users are collectively referred to as “users” as necessary.

This system has the following basic characteristics. That is, know-how information on know-how is provided from the server device 100 to the client device 200 or from the client device 200 to the server device 100 via the network 300. The “know-how information” is information on various know-how owned by an individual or a corporation, and is generated by the server device 100, the client device 200, or another device (not shown) and stored in the server device 100. . Examples of the information on the know-how include know-how information on various know-how such as a sample program, a troubleshooting method, an image material, and English conversation, and evaluation information on evaluation of the know-how information.

In the present system configured as described above,
First, the server device 100 collects know-how information from the client device 200 or the like by various methods and accumulates the know-how information in the know-how database 106c. In addition, by creating a "community" including information providers and information users meeting predetermined conditions and managing the "community" in the community database 106d, information collection and updating between users is facilitated. Then, the information user evaluates the collected know-how information, and accumulates the evaluation information in the know-how database 106c. Further, the accumulated know-how information is appropriately standardized and processed so as to be easily used by information users. The evaluation information is fed back to the information provider at any time, and is used for updating the know-how information. The know-how information and evaluation information collected and updated in this manner are reconstructed after extracting information that satisfies certain conditions, and a know-how collection is created, and the know-how is used internally (only inside the company to which the information user belongs). Is used) or commercialized.

(System Configuration) Hereinafter, the configuration of the present system for realizing such basic features will be described.

(System Configuration—Server Device 100) First, the configuration of the server device 100 will be described. FIG.
1 is a block diagram illustrating an example of a configuration of a server device 100 to which the present invention is applied, and conceptually illustrates only a portion of the configuration related to the present invention. In FIG. 2, the server device 100 is schematically connected to a control unit 102 such as a CPU that comprehensively controls the entire server device 100 and a communication device (not shown) such as a router connected to a communication line or the like. Communication control interface unit 104, and a storage unit 106 for storing various databases (evaluation target database 106a to commercialization database 106e), and these units can communicate via an arbitrary communication path. It is connected to the. Further, the server device is communicably connected to the network 300 via a communication device such as a router and a wired or wireless communication line such as a dedicated line.

Various databases (evaluation target database 106a to commercialization database 106e) stored in the storage unit 106 are storage means such as a fixed disk device, and various programs and tables used for various processes and for providing a website. And files, databases, and files for web pages.

Among the constituent elements of these 106, the evaluation subject database 106a is an evaluation subject storage means for storing information on an evaluation subject who evaluates the know-how information among information users of the know-how information. The information stored in the evaluation subject database 106a includes an evaluation subject I for uniquely identifying the evaluation subject.
D, password, name of evaluator, e-mail address,
It is configured by associating information on a homepage address, address, work place, and the like with each other.

The information provider database 106b
Is an information provider storage unit for storing information about the information provider of know-how information. The information stored in the information provider database 106b relates to an information provider ID for uniquely identifying the information provider, a password, a name of the information provider, an e-mail address, a homepage address, an address, and a place of work. It is configured by associating information with each other.

The know-how database 106c is
It is a know-how information storage unit that stores information on the know-how information. The information stored in the know-how database 106c includes a know-how information ID for uniquely identifying know-how information, an information provider ID for uniquely identifying an information provider, a registrant name of the know-how information, a registration date,
URL and other addresses, classification information on the classification of know-how information, item information on items of know-how information, content information on the contents of know-how, update date of know-how information, availability of know-how information, deletion information on deleted history,
Evaluation information on the applicability of in-house teaching materials and evaluation of know-how information (for example, evaluation target ID, use of know-how information, evaluation content, rank, evaluation date, frequency of use of know-how information, etc., additional information, etc.) , Etc.).

The community database 106d
Is a community information storage unit that stores information related to a "community" which is a group satisfying a predetermined condition and is made up of an information provider sharing know-how information and a person to be evaluated. This community database 106
The information stored in d includes a community ID for uniquely identifying the community, a password, conditions for forming the community, know-how information dedicated to the community, an information provider ID for forming the community, and an evaluation subject I
D, information about community personnel such as name, and
Community names are associated with each other.

The merchandising database 106e is merchandizing information storage means for storing information relating to information for creating a collection of know-how from the collected know-how and achieving commercialization. The information stored in the commercialization database 106e includes know-how collection IDs for uniquely identifying know-how collections to be commercialized, know-how information IDs and contents of the collected know-how information, and merchandising information (information provider (Including contract details, prices, sales dates, etc.).

As other information, the server 1
At 106 of 00, the web site is
00, various Web data, CGI programs, and the like are recorded.

In FIG. 2, the communication control interface unit 104 is connected to the server 100 and the network 30.
0 (or a communication device such as a router). That is, the communication control interface unit 104
Has a function of communicating data with another terminal via a communication line.

In FIG. 2, the control unit 102
It has a control program such as S (Operating System), a program defining various processing procedures and the like, and an internal memory for storing required data, and information processing for executing various processes by these programs and the like. I do. The control unit 102 includes a menu processing unit 102a, an access control processing unit 102b, an information collection processing unit 102c, a community processing unit 102d,
Internal use processing unit 102e and commercialization processing unit 102
f.

The menu processing section 102a is a menu processing means for displaying a menu screen on the client device 200 and selecting the menu screen. The access control processing unit 102b is an access control processing unit that controls access from the client device 200. The information collection processing unit 102c is an information collection processing unit that collects know-how information. The community processing unit 102d
Is a community processing means for creating and managing a community. Further, the in-house use processing unit 102e is an in-house use processing unit for in-house use of the collected know-how information and the like (in a case where the know-how collection is used only in the company to which the information evaluator belongs). Also, the commercialization processing unit 102
f is a commercialization processing unit for commercializing the collected know-how information and the like. The details of the processing performed by these units will be described later.

(System Configuration—Client Device 20)
0) Next, the configuration of the client device 200 will be described. Client device The client device 200 is roughly composed of a control unit, ROM, RAM, HD, input device,
It is provided with an output device, an input / output control IF, and a communication control IF, and these units are connected via a bus so as to enable data communication.

The control unit of the client device is a Web server.
It is configured with a browser and an electronic mailer. Among them, the Web browser basically performs display control (browsing processing) for interpreting Web data and displaying the data on a monitor described later. The electronic mailer is
A predetermined communication protocol (for example, SMTP (SimpleMa
e-mail is transmitted and received in accordance with il Transfer Protocol)).

As the input device, a keyboard, a mouse, a microphone and the like can be used. Also,
A monitor described later also realizes a pointing device function in cooperation with the mouse.

As the output device, a speaker (in addition to a monitor (including a home television)) can be used (hereinafter, the output device is described as a monitor).

The communication control IF controls communication between the client device and the Internet (or a communication device such as a router). The communication control IF is a means for communicating with the network 300.

The client device configured as described above is connected to the Internet via a telephone line or a dedicated line with a communication device such as a modem, a TA, a router, or the like. , TCP / IP
Server device 100 according to the Internet protocol).
Can be accessed.

(System Configuration-Network 300) Next, the configuration of the network 300 will be described. The network 300 has a function of interconnecting the server device 100 and the client device 200, and is, for example, the Internet.

(System Processing) Next, an example of the processing of the present system configured as described above according to the present embodiment will be described in detail with reference to FIGS.

(Menu Processing) Next, details of menu processing as the present method performed using the present system configured as described above will be described with reference to FIG. FIG.
5 is a flowchart illustrating an example of menu processing of the present system in the present embodiment. First, the user ID of the user is transmitted from the client device 200 of the user,
Further, when "menu processing" for executing each menu of the present system is requested (step SA-1), the menu processing unit 102a of the server apparatus 100 transmits the evaluation subject database 106a and the information provider database 1
06b to determine whether the user has logged in (step SA-2). In other words, the menu processing unit 102a registers the received user ID as an evaluation target identifier stored in the evaluation target database 106a or as an information provider identifier stored in the information provider database 106b. Check that you are logged in and have already logged in.

If it is determined in step SA-2 that the user's user ID has not been logged in, the access control processing section 102b executes an access control process described later (step SA-3). On the other hand, the user I of the user
If D is logged in, the menu processing unit 10
2a creates a menu screen web page for displaying the menu screen and transmits it to the menu screen web page client device 200. Thus, the menu screen web page is displayed on the monitor of the client device 200 by the function of the Web browser mounted on the client device 200 (step SA).
-4).

Next, when the user selects a menu via the input device while viewing the displayed menu screen web page (step SA-5), the client device 200 sends the selected information to the server device 100. To send. Then, the menu processing unit 1 of the server device 100
02a executes a corresponding process (details will be described later) of “information collection process”, “community process”, “in-house use process”, or “commercialization process” according to the received information (step SA-6). -Step SA-9). This ends the menu processing.

(Access Control Processing) Next, details of the access control processing will be described with reference to FIG. FIG.
5 is a flowchart illustrating an example of an access control process of the present system in the present embodiment. First, in step SA-3 in FIG. 3 described above, when an access control process is requested (step SB-1), the access control processing unit 102b of the server device 100 sends a request Request to be sent. Here, the access control processing unit 102b may create a submenu web page that displays a submenu for selecting a purpose of use, and transmit the created web page to the client device 200. Then, the access control processing unit 102b
Receives and determines the purpose of use transmitted from the client device 200 (step SB-2).

Here, the purpose of use is “information registration” for the purpose of registering know-how information, “information use” for the purpose of use of know-how information, “information evaluation” for the purpose of evaluating know-how information, or In the case of any one of “commercialization” for commercializing the know-how information, the user of the client device 200 is required to input a user ID and a password (step SB-3 and step SB-). 4), the input information is transmitted to the client device 20
Receive from 0.

Then, based on the received user ID and password, the evaluation subject database 106a and the information provider database 106b are accessed, and
It is determined whether or not the user ID is registered as the identifier of the person to be evaluated or the identifier of the information provider (step SB-
5) If it has been registered, the process returns to the above-described menu processing (step SB-6). If it has not been registered, the process returns to step SB-3 to input the user ID and password again.

In step SB-2, when the purpose of use of the user is "community participation" for the purpose of participating in a community composed of an information provider sharing know-how information and a person to be evaluated. Then, the access control processing unit 102b prompts the user to enter a user ID and a password (step SB-7 and step SB-8), and receives the input information from the client device 200.

Then, the access control processing unit 102b
Based on the received user ID and password, the user accesses the community database 106d and determines whether the received user ID corresponds to the information provider ID and the evaluation subject ID included in the community stored in the community database 106d. It is determined whether the received password corresponds to the password stored in the community database 106d (step S).
B-9).

Then, in step SB-9, if applicable, the community processing section 102d executes a community process described later (step SB-1).
0). On the other hand, if not applicable, the flow returns to step SB-7.

If the purpose of use is “information sales” for the purpose of selling know-how information from an information provider, the information collection processing unit 102c executes an information collection process described later (step SB). -11). Thus, the access control process ends.

(Information Collection Process) Next, the details of the information collection process will be described with reference to FIG. FIG. 5 is a flowchart illustrating an example of information collection processing of the present system in the present embodiment. First, step SA in FIG.
-6, or when information collection processing is requested in step SB-11 of FIG. 4 (step SC-1), the information collection processing unit 102c of the server apparatus 100 determines the processing content requested by the client apparatus 200. (Step SC-2). Here, the information collection processing unit 102c creates a submenu web page for displaying a submenu for selecting the processing content, and
0 may be transmitted.

In step SC-2, if the processing content received from the client device 200 is “information collection” for collecting know-how information, the information collection processing unit 102c transmits a web page using a desired keyword. The user accesses a search site having a search function, searches for a website using the keyword received from the client device 200 (step SC-3), and uses link information such as the URL of the searched website as know-how information. It is stored in the know-how database 106c (step SC-4). In addition, the information collection processing unit 102c
A website may be accessed based on link information such as RL and know-how information may be automatically created from the content provided by the website.

In step SC-2, if the processing content is “extract from community” to extract desired know-how information from know-how information registered in advance in the community, the information collection processing unit 102c The community-specific know-how information of the community database 106d is accessed, and desired information is extracted from the community-specific know-how information using the keyword or the like received from the client device 200 (step SC-).
5).

If the processing content is "automatic collection" for automatically collecting know-how information from the client device 200 of the user in step SC-2, the information collection processing section 102c sets the client device 200 , Requesting link information such as a URL registered as a "favorite" of the Web browser of the client device 200, and automatically collecting the link information by receiving the link information from the client device 200 (step SC-6). .

Then, the information collection processing unit 102c picks up the link information of the added website from the automatically collected link information and stores it in the know-how database 106c (step SC-7). Here, as a method of picking up the added link information, for example, the information collection processing unit 102c stores the link information at the time of automatic collection before in the storage unit 106 of the server apparatus 100, and stores the link information previously stored. The picked-up information may be picked up by comparing the collected link information with the link information automatically collected this time. Further, the information collection processing unit 102c may access a website based on the link information and automatically create know-how information from the content provided by the website.

[0095] Then, the information collection processing unit 102c inquires of the user of the client device 200 that has been registered as a "favorite" for the picked-up website, about evaluation information relating to the use and evaluation of the website. To send an e-mail (step SC-8).

Next, the information collection processing unit 102c creates a know-how information creation web page for creating know-how information, and transmits it to the client device 200. Thus, the web page for creating know-how information is displayed on the monitor of the client device 200. The user of the client device 200 inputs necessary contents in accordance with the know-how information creation web page (step S
C-9). Here, as information to be input, for example, the name of the registrant of the know-how information, the registration date, an address such as a URL, the classification information on the classification of know-how information, the item information on the items of the know-how information, the content information on the contents of the know-how, the know-how The date of information update and the like are listed.

Here, FIG.
FIG. 5 is a diagram showing an example of a know-how information creation web page displayed on a monitor of the present invention. Here, a case where a program described in JAVA (registered trademark) SCRIPT is registered as know-how information will be described as an example. As shown in this figure, the know-how information creation web page includes, for example, an input box MA-1 for inputting a registrant, an input box MA-2 for inputting a URL, and an input box MA for inputting a classification. -3, an input box MA-4 for inputting an operation environment, an input box MA-5 for inputting an item, an input box MA-6 for inputting an update date, and inputting contents of know-how. And an input box MA-7.

FIG. 11 shows the client device 200.
FIG. 8 is a diagram showing another example of a know-how information creating web page displayed on a monitor of the present invention. Here, an example in which a usage example of English conversation is registered as know-how information will be described.
As shown in this figure, another example of the web page for creating know-how includes, for example, an input box MC-1 for inputting a registrant and an input box M for inputting a URL.
C-2, an input box MC-3 for inputting a classification,
An input box MC-4 for inputting an item, an input box MC-5 for inputting an update date, and an input box MC-6 for inputting details of know-how are configured.

When the user inputs necessary items via the input device in accordance with the know-how information creating web page,
The client device 200 transmits the input information to the server device 100
Send to Then, the information collection processing unit 102c
After receiving these pieces of input information, checks whether the input is sufficient (step SC-10), and if not, makes the user input again (step SC-9).

On the other hand, if it is sufficient, the information collection processing unit 102c accesses the know-how database 106c to update the availability of the know-how information to "No", and then registers the input information in the know-how database 106c. Then, the information about the information provider is registered in the information provider database 106b (step SC-11).

Then, the information collection processing unit 102c accesses the information provider database 106b to obtain an e-mail address and the like, and inquires of the information provider of the know-how information about the license for use in the company or commercialization. An e-mail is sent to perform (step SC-12).

When there is a reply from the information provider (step S
C-13), the information collection processing unit 102c determines whether use of the know-how information is permitted (step SC-14).
If not permitted, the know-how database 106c
To delete the registered know-how information,
The deletion information is recorded so as not to be registered again (step SC-15).

On the other hand, in step SC-14, if the information provider permits the use, the information collection processing unit 102
c accesses the know-how database 106c and updates the availability of the know-how information to "permitted".
Switch the know-how information to public information (step SC-
16), executing the community processing by the community processing unit 102d or the in-house use processing by the in-house use processing unit 102e (step SC-17, step SC
-18). Thus, the information collection process ends.

(Community Processing) Next, details of the community processing will be described with reference to FIG. FIG.
It is a flow chart which shows an example of community processing of this system in this embodiment. First, when community processing is requested (step SD-1) in step SA-7 in FIG. 3, step SB-10 in FIG. 4, or step SC-17 in FIG. 5, the community of the server device 100 The processing unit 102d determines that the user ID of the user received from the client device 200 is the information provider ID or the evaluation subject ID forming the community.
Is registered as a community database 1
06d and check (step SD-
2).

If no user ID is registered in step SD-2, the community processing unit 102d
Accesses the information provider database 106b and registers the user as a community member (step S
D-3). That is, the user ID of the user received from the client device 200 is registered in the community database 106d as the information provider ID or the evaluation subject ID constituting the community. At this time, the name may be registered with a nickname or the like. In addition, a plurality of communities in which field they want to participate may be selected.

Then, the community processing unit 102d
The user receives the purpose of participation of the community transmitted via the client device 200 and determines what the user wants to do (step SD-4). Here, the community processing unit 102d may create a submenu display web page that displays a submenu for selecting a purpose of participation, and transmit the webpage to the client device 200.

Here, when the user wants to perform “information reference” for referring to information on the community, the community processing unit 102 d
Then, the user accesses d, refers to the know-how information dedicated to the community, and transmits desired information of the user to the client device 200 (step SD-5).

On the other hand, when “writing” for writing know-how information dedicated to the community is desired,
The community processing unit 102d communicates with the client device 20
The additional information received from 0, such as writing of a question or an answer or additional information on know-how information / evaluation information, is accessed and registered in the community database 106d or the like (step SD-6). For this purpose, the community processing unit 102d creates and transmits an information input screen web page for inputting information content to the client device 200.
00 outputs an information input screen web page to the monitor. The user inputs information contents in accordance with the information input screen web page (step SD-7).

Then, the community processing unit 102d
The input information is received from the client device 200, and it is determined whether the input information is sufficient (step SD-8). If not, the process returns to step SD-7. If it is sufficient, the community processing unit 102d accesses the community database 106d or the like for writing the question or answer received from the client device 200, adding additional information to the information, and know-how information / evaluation information. Additional registration is performed (step SD-9). This ends the community processing.

(In-house use process) Next, details of the in-house use process will be described with reference to FIG. FIG. 7 is a flowchart illustrating an example of an in-house use process of the present system in the present embodiment. First, step SA in FIG.
In step -8 or in step SC-18 in FIG. 5, when the in-house use processing is requested (step SE-1), the in-house use processing unit 102e of the server apparatus 100 transmits the know-how information to the client apparatus 200. Specific search criteria (eg, keywords, categories, etc.) to search for
Is designated (step SE-2).

Then, the information collection processing unit 102c receives the search condition specified in the client device 200 and, based on the search condition, the know-how database 106
c, etc., to search for know-how information that matches the search condition (step SE-3). Here, for the searched know-how information, the know-how database 1
06c, and the usage frequency indicating the number of uses, etc., is set to 1
Is added (step SE-4).

Then, the in-house use processing unit 102e creates an evaluation web page for evaluating the searched know-how information and transmits it to the client device 200. Thereby, the client device 200 outputs the evaluation web page to the monitor. Client device 2
The user No. 00 inputs evaluation information according to the evaluation web page (step SE-5).

FIG. 10 is a view showing an example of the display of the evaluation web page displayed on the monitor of the client device 200. As shown in FIG. As shown in this figure, the evaluation web page
For example, an input box MB- for inputting a user
1. Input box MB-2 for inputting a use, input box MB-3 for inputting an evaluation, input box MB-4 for inputting a rank, input box MB-5 for inputting an evaluation date , And an input box MB-6 for inputting additional information.

FIG. 12 shows the client device 200.
FIG. 10 is a diagram showing an example of another evaluation web page displayed on the monitor of FIG. As shown in this figure, the evaluation web page is, for example, an input box MD for inputting a user.
-1, an input box MD-2 for inputting an application, an input box MD-3 for inputting an evaluation, an input box MD-4 for inputting a rank, and an input box MD- for inputting an evaluation date 5 and an input box MD-6 for inputting additional information.

Upon receiving the information information input from the client device 200, the in-house use processing unit 102e stores the evaluation information in the know-how database 106c (step SE-6). Then, the in-house use processing unit 102e
Transmits the evaluation information to the client device 200 of the information provider of the know-how information (step SE-).
7).

When the user of the client device 200 similarly processes and edits the registered contents of the know-how information (step SE-8), the information is sufficiently received by the in-house use processing unit 102e. It is determined whether or not there is (step SE-9). If not, step SE
Returning to -8, if it is sufficient, it is registered in the know-how database 106c (step SE-10).

As described above, a plurality of persons to be evaluated can use one piece of know-how information to perform evaluation and add information. In addition, not only the know-how information registered by the information provider at first, but also additional information added by another user later, and evaluation information such as comments, corrections, and additional information on the additional information can be referred to. Thus, the in-house use processing is completed.

(Commercialization process) Next, the details of the commercialization process will be described with reference to FIG. FIG. 8 is a flowchart illustrating an example of a commercialization process of the present system in the present embodiment. First, in step SA-9 in FIG. 3 described above, when a commercialization process is requested (step SF-
1) The commercialization processing unit 102f of the server device 100 accesses the evaluation information stored in the know-how database 106c to extract the evaluation content for the know-how information, the frequency of use of the know-how information, and the like, and the know-how information is used as an in-house teaching material. To evaluate whether or not the information can be used (step S
F-2). For example, when the usage frequency exceeds a predetermined threshold value, or when a plurality of evaluation subjects set evaluation contents or ranks equal to or higher than a certain standard, the merchandising processing unit 102
f evaluates that it can be used as an in-house teaching material.

If it is determined in step SF-2 that it can be used as an in-house teaching material, the commercialization processing unit 102f
Registers in the know-how database 106c that the know-how information is available as in-house teaching materials (step SF)
-3). The information provider database 106b is accessed to extract the e-mail address and the like of the information provider of the know-how information, and the information provider is notified by e-mail and the like that the know-how information is used as in-house teaching materials. (Step SF-4).

Then, the commercialization processing unit 102f registers the know-how information in a collection of know-how for in-house teaching materials, and registers it as an in-house teaching material in the commercialization database 106e (step SF-5).

Next, when an in-house information user uses this know-how collection as an in-house teaching material and updates the evaluation information for the know-how information (step SF-
6) By accessing the information provider database 106b and referring to the e-mail address of the information provider, the updated evaluation information is notified to the information provider by e-mail or the like (step SF-7). At the same time, by accessing the evaluator database 106a and referring to the e-mail address or the like of the evaluator registered for the know-how information, the evaluator is notified of the updated evaluation information by e-mail ( Step SF-8).

Then, the commercialization processing unit 102f of the server device 100 accesses the evaluation information stored in the know-how database 106c to extract the contents of evaluation of the know-how information, the frequency of use of the know-how information, and the like. It is evaluated whether the know-how information registered in the know-how collection is information that can be used as a product (step SF-
9). For example, when the usage frequency exceeds a predetermined threshold value, or when a plurality of evaluation subjects set evaluation contents or ranks equal to or higher than a certain standard, the merchandising processing unit 102f
Evaluates that it is available as a product.

If the product can be used as a product, the commercialization database 106e is accessed and the know-how information is registered in a know-how collection for commercialization (step SF-1).
0). As a result, the collected know-how information can be selected and the customized know-how collection can be sold as teaching materials and know-how collections, and can be provided to third parties with added value to the know-how information. Here, when registering the know-how information in the collection of know-how for commercialization, the know-how information may be reconfigured and registered. For example, one piece of know-how information may be created by combining necessary parts from a plurality of know-how information, or an appropriate process may be added so as to increase the use efficiency of the user.

The information provider is notified based on the notification of commercialization and the merchandising information (including the contract contents of the information provider, the price, the sales date, etc.) stored in the commercialization database 106e. And pay the consideration (Step SF
-11) Also inform the information evaluator of the commercialization (step SF-12). Thus, the commercialization process ends.

(Other Embodiments) The embodiments of the present invention have been described so far. However, the present invention is not limited to the above-described embodiments, and may be modified according to the technical concept described in the claims. The invention may be embodied in various different embodiments within the scope thereof.

Further, among the processes described in the embodiment, all or some of the processes described as being performed automatically can be manually performed, or the processes described as being performed manually can be performed. All or a part of the processing can be automatically performed by a known method. In addition, the processing procedures, control procedures,
Information including parameters such as specific names, various types of registered data and search conditions, and screen examples can be arbitrarily changed unless otherwise specified.

In the server device 100, the components shown in the drawings are functionally conceptual, and need not necessarily be physically configured as shown in the drawings. For example,
Regarding the processing functions provided in each server of the server apparatus 100, in particular, each processing function performed by the control unit, all or any part thereof is replaced by a CPU (Central Procedure)
essing Unit) and a program interpreted and executed by the CPU, or can be realized as hardware by wired logic. The program is recorded on the recording medium (not shown), and is mechanically read by the server device 100 as necessary.

The server apparatus 100 further includes, as further components, an input device (not shown) including various pointing devices such as a mouse, a keyboard, an image scanner, a digitizer, and the like, and a display device (not shown) used to monitor input data. ), A clock generating unit (not shown) for generating a system clock, and an output device (not shown) such as a printer for outputting various processing results and other data. The device and the output device may each be connected to the control unit 102 via an input / output interface.

Various databases (evaluator database 106a to commercialization database 106e) stored in the storage unit are storage devices such as a memory device such as a RAM and a ROM, a fixed disk device such as a hard disk, a flexible disk, and an optical disk. Yes, and stores various programs, tables, files, databases, web page files, and the like used for various processes and website provision.

The server device 100 connects peripheral devices such as a printer, a display, and an image scanner to an information processing device such as an information processing terminal such as a known personal computer and a workstation, and connects the information processing device of the present invention to the information processing device. The method may be implemented by implementing software (including programs, data, and the like) for implementing the method.

Further, the specific form of distribution / integration of the server device 100 is not limited to the illustrated one, and all or part of the distribution / integration may be functionally or physically distributed in arbitrary units corresponding to various loads and the like. -Can be integrated and configured. For example, each database may be independently configured as an independent database device, and a part of the processing may be performed by CGI (C
Ommon Gateway Interface).

The client device 200 is connected to a known information processing device such as a personal computer, a workstation, a home game device, an Internet TV, a PHS terminal, a portable terminal, a mobile communication terminal, or an information processing terminal such as a PDA. And a peripheral device such as a display and an image scanner as needed, and the information processing device is implemented by implementing software (including programs, data, and the like) for realizing a web information browsing function and an e-mail function. You may.

The control unit of the client device 200
The CPU or the CPU
It can be realized by a program interpreted and executed by. That is, in the ROM or the HD, the OS (Oper
A computer program for giving an instruction to the CPU in cooperation with an appointing system and performing various processes is recorded. This computer program is
M is executed by being loaded into M, and forms a control unit in cooperation with the CPU. However, this computer program may be recorded in an application program server connected to the client device 200 via an arbitrary network, and it is also possible to download all or part of the computer program as needed.
Alternatively, all or any part of each control unit can be realized as hardware such as wired logic.

The “computer-readable recording medium” is a floppy (registered trademark) disk, a magneto-optical disk, a ROM, an EPROM, an EEPROM, a CD-ROM, or the like.
Any "portable physical medium" such as ROM, MO, DVD, etc.
And ROM and R built into various computer systems
The program is held for a short period of time, such as a communication line or a carrier wave when transmitting the program via an arbitrary “fixed physical medium” such as AM or HD, or a network represented by LAN, WAN, or the Internet. "Communication medium" shall be included.

[0135] A "program" is a data processing method described in an arbitrary language or description method, and may be in any form such as a source code or a binary code. In addition,
The “program” is not necessarily limited to a single program, but may be distributed as a plurality of modules or libraries, or may be an OS (Operating System).
m) to achieve the function in cooperation with a separate program represented by m). Note that a specific configuration for reading a recording medium in each device described in the embodiment,
A well-known configuration or procedure can be used for the reading procedure or the installation procedure after reading.

The network 300 has a function of connecting the server device 100 and the client device 200 to each other. For example, the Internet, an intranet, a LAN (including both wired / wireless), a VAN,
PC communication network, public telephone network (including both analog and digital), leased line network (including both analog and digital), CATV network, IMT2000 system, G
Mobile circuit switching network / mobile packet switching network such as SM system or PDC / PDC-P system, radio paging network, Blue
local wireless network such as tooth, PHS network, CS, BS
Alternatively, it may include any of a satellite communication network such as ISDB. That is, the present system can transmit and receive various data via any network regardless of wired or wireless.

[0137]

As described above in detail, according to the present invention, the know-how information on the know-how of the information provider is stored, and the evaluation information on the evaluation of the stored know-how information is stored. It is possible to provide a know-how information processing system, a know-how information processing apparatus, an information terminal device, a know-how information processing method, and a program that can integrally manage and provide information. In addition, since a company or the like can evaluate know-how information provided by an individual, a know-how that can provide an incentive for creating high-value-added know-how information while providing feedback to an information provider. An information processing system, a know-how information processing device, an information terminal device, a know-how information processing method, and a program can be provided.

Further, according to the present invention, since the evaluation information for the know-how information is transmitted to the information terminal device of the information provider of the know-how information, the information provider obtains the evaluation of the know-how information by a third party. The evaluation information can be fed back to the know-how information.

Further, according to the present invention, the link information to the know-how information is received from the information terminal device, and the know-how information is created based on the received link information, so that the know-how information can be efficiently collected. . For example, know-how information can be created by automatically collecting link information of "favorite" registered in the user's Web browser.

Further, according to the present invention, a search condition is received from the information terminal device, and based on the received search condition, at least one of the stored know-how information and the stored evaluation information is used. Since at least one of the know-how information and the evaluation information that matches the search condition is searched, the user can efficiently search for the desired know-how information or the evaluation information.

Further, according to the present invention, the evaluation information includes use frequency information on the frequency of use of the know-how information by the information user, and when the know-how information is searched, the use frequency information for the know-how information is replaced with the evaluation information. Since the information is updated, the use frequency of the user can be recorded as the evaluation information of the know-how information. As a result, know-how information having a certain use frequency can be extracted and used in-house or commercialized.

Further, according to the present invention, the searched know-how information is updated according to an instruction from the information terminal device, so that the information user can register additional information and the like for the know-how information. This makes it possible to further increase the added value of the registered know-how information.

Further, according to the present invention, know-how information that meets a predetermined criterion is extracted from the stored know-how information based on the stored evaluation information. Thus, know-how information of a certain level or more can be automatically extracted. This allows the extracted know-how information to be used for in-house use or commercialization.

Further, according to the present invention, the stored know-how information is standardized in conformity with a predetermined format, so that it is possible to standardize the know-how information of various contents in a certain format. The utilization efficiency of know-how information can be improved. Further, thereby, the standardized know-how information can be used for in-house use or commercialization.

Further, according to the present invention, information provider information relating to the information provider corresponding to the stored know-how information is stored, and information user information relating to the information user corresponding to the stored evaluation information is stored. Extracting at least one of an information provider and an information user that meets a predetermined condition from at least one of the stored information provider information and the stored information user information. It is possible to automatically generate a community by those who meet the conditions.

[Brief description of the drawings]

FIG. 1 is a block diagram showing an example of the overall configuration of the present system.

FIG. 2 is a block diagram showing an example of a configuration of a server device 100 to which the present invention is applied.

FIG. 3 is a flowchart illustrating an example of a menu process of the present system in the present embodiment.

FIG. 4 is a flowchart illustrating an example of an access control process of the system according to the embodiment.

FIG. 5 is a flowchart illustrating an example of information collection processing of the present system in the present embodiment.

FIG. 6 is a flowchart illustrating an example of a community process of the system according to the embodiment.

FIG. 7 is a flowchart illustrating an example of an in-house use process of the present system in the present embodiment.

FIG. 8 is a flowchart illustrating an example of a commercialization process of the system according to the embodiment.

9 is a diagram showing an example of a web page for creating know-how information displayed on a monitor of the client device 200. FIG.

FIG. 10 is a diagram showing an example of a display of an evaluation web page displayed on a monitor of the client device 200.

11 is a diagram illustrating another example of a web page for creating know-how information displayed on a monitor of the client device 200. FIG.

FIG. 12 is a diagram showing an example of another evaluation web page displayed on a monitor of the client device 200.

[Explanation of symbols]

 Reference Signs List 100 server device 102 control unit 102a menu processing unit 102b access control processing unit 102c information collection processing unit 102d community processing unit 102e in-house use processing unit 102f commercialization processing unit 104 communication control interface unit 106 storage unit 106a evaluation target person database 106b information provision Database 106c Know-how database 106d Community database 106e Commercialization database 200 Client device 300 Network

Claims (25)

[Claims] 1. A know-how information processing apparatus configured to connect a know-how information processing apparatus for processing information related to know-how and at least one of an information provider and an information user to be communicable via a network. In the system, the know-how information processing device includes: a know-how information storage unit that stores know-how information regarding the know-how of the information provider; and evaluation information regarding evaluation of the know-how information stored in the know-how information storage unit. A know-how information processing system, comprising: 2. A search condition receiving means for receiving a search condition from the information terminal device; and the know-how information stored in the know-how information storage means based on the search condition received by the search condition receiving means. And a search unit that searches for at least one of the know-how information that matches the search condition and at least one of the evaluation information from at least one of the evaluation information stored in the evaluation information storage unit. The know-how information processing system according to claim 1, further comprising: 3. Extracting the know-how information that matches a predetermined criterion from the know-how information stored in the know-how information storage means based on the evaluation information stored in the evaluation information storage means. The know-how information processing system according to claim 1 or 2, further comprising: an extraction unit that performs the extraction. 4. A know-how information processing apparatus configured to be communicably connected to at least one of an information provider and an information user of information related to know-how via a network, the information processing apparatus comprising: Know-how information storage means for storing know-how information on the know-how of the provider, and evaluation information storage means for storing evaluation information related to the evaluation of the know-how information stored in the know-how information storage means, Know-how information processing device. 5. The apparatus according to claim 4, further comprising: evaluation information transmitting means for transmitting the evaluation information for the know-how information to the information terminal device of the information provider of the know-how information. The described know-how information processing apparatus. 6. A request unit for requesting the information terminal device to link information to the know-how information, a link information receiving unit receiving the link information from the information terminal device, and a link information receiving unit. 6. The know-how information processing apparatus according to claim 4, further comprising: a know-how information creating unit that creates the know-how information based on the received link information. 7. A search condition receiving means for receiving a search condition from the information terminal device, and the know-how information stored in the know-how information storage means based on the search condition received by the search condition receiving means. And a search unit that searches for at least one of the know-how information that matches the search condition and at least one of the evaluation information from at least one of the evaluation information stored in the evaluation information storage unit. The know-how information processing apparatus according to any one of claims 4 to 6, further comprising: 8. The evaluation information includes use frequency information on a frequency at which the know-how information is used by the information user. When the search means searches for the know-how information, the evaluation information corresponds to the know-how information. 8. The know-how information processing apparatus according to claim 7, further comprising: use frequency updating means for updating the use frequency information. 9. The know-how information updating means for updating the know-how information searched by the search means in accordance with an instruction from the information terminal device, further comprising: a know-how information updating means. Know-how information processing device. 10. Based on the evaluation information stored in the evaluation information storage means, the know-how information matching a predetermined standard is extracted from the know-how information stored in the know-how information storage means. The know-how information processing apparatus according to any one of claims 4 to 9, further comprising: an extraction unit that performs the extraction. 11. The standardizing means for standardizing the know-how information stored in the know-how information storage means in conformity with a predetermined format. The know-how information processing apparatus according to one of the above aspects. 12. An information provider information storage means for storing information provider information on the information provider corresponding to the know-how information stored in the know-how information storage means, and stored in the evaluation information storage means. Information user information storage means for storing information user information about the information user corresponding to the evaluation information, the information provider information stored in the information provider information storage means, and the information use Community extraction means for extracting, from at least one of the information user information stored in the user information storage means, at least one of the information provider and the information user meeting predetermined conditions; The know-how information processing apparatus according to claim 4, further comprising: 13. An information terminal device of at least one of an information provider and an information user, configured to be communicably connected to a know-how information processing device for processing information relating to know-how via a network. An input means for inputting know-how information relating to the know-how of the information provider, or evaluation information relating to evaluation of the know-how information; and the know-how information input by the input means, or the know-how information processing for the evaluation information An information terminal device, comprising: transmission means for transmitting to an apparatus. 14. An output information receiving means for receiving output information for outputting the know-how information or the evaluation information from the know-how information processing device, and outputting the output information received by the output information receiving means. The information terminal device according to claim 13, comprising: an output unit. 15. A search condition input means for inputting a condition for searching for the know-how information or the evaluation information, and transmitting the search condition input by the search condition input means to the know-how information processing apparatus. The information terminal device according to claim 13, further comprising: a search condition transmitting unit that performs search condition transmission. 16. An information terminal device of at least one of an information provider and an information user of know-how information,
A know-how information processing method using a know-how information processing device configured to be communicably connected via a network, the know-how information storing procedure for storing know-how information regarding the know-how of the information provider, and the know-how information storage An evaluation information storage method for storing evaluation information relating to evaluation of the know-how information stored in the procedure. 17. The method according to claim 16, further comprising an evaluation information transmitting step of transmitting the evaluation information for the know-how information to the information terminal device of the information provider of the know-how information. The know-how information processing method described in the above. 18. A request procedure for requesting link information to the know-how information from the information terminal apparatus, a link information receiving procedure for receiving the link information from the information terminal apparatus, and a link information receiving procedure for receiving the link information. 18. A know-how information creating procedure for creating the know-how information based on the link information described above, further comprising:
5. The know-how information processing method according to 1. 19. A search condition receiving procedure for receiving a search condition from the information terminal device, based on the search condition received in the search condition receiving procedure, the know-how information stored in the know-how information storing procedure, and A search procedure for searching for at least one of the know-how information that matches the search condition and at least one of the evaluation information from at least one of the evaluation information stored in the evaluation information storage procedure. The know-how information processing method according to any one of claims 16 to 18, further comprising: 20. The evaluation information includes use frequency information on a frequency at which the know-how information is used by the information user, and when the know-how information is searched in the search procedure, the evaluation information with respect to the know-how information 20. The know-how information processing method according to claim 19, further comprising a use frequency updating procedure for updating use frequency information. 21. A know-how information update procedure for updating the know-how information searched in the search procedure according to an instruction from the information terminal device.
5. The know-how information processing method according to 1. 22. Extraction for extracting the know-how information that matches a predetermined criterion from the know-how information stored in the know-how information storage procedure based on the evaluation information stored in the evaluation information storage procedure. The know-how information processing method according to any one of claims 16 to 21, further comprising: 23. The method according to claim 16, further comprising a standardization procedure for standardizing the know-how information stored in the know-how information storage procedure so as to conform to a predetermined format. The know-how information processing method according to any of the first to third aspects. 24. An information provider information storage procedure for storing information provider information relating to the information provider corresponding to the know-how information stored in the know-how information storage procedure, and the information provider stored in the evaluation information storage procedure. An information user information storing procedure for storing information user information relating to the information user corresponding to the evaluation information, the information provider information stored in the information provider information storing procedure, and the information user information storing A community extraction step of extracting at least one of the information provider and the information user meeting predetermined conditions from at least one of the information user information stored in the procedure. The know-how information processing method according to any one of claims 16 to 23, characterized in that: A program for causing a computer to execute the know-how information processing method according to any one of claims 16 to 24.