JP2002189404A - Mobile learning service system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To speedily provide appropriate teaching materials with respect to the information requested by a learner from a remote place to the learner and to reflect experiential exampla on later teaching materials by preparing the teaching materials newly based on the learning situation of the learner using the provided teaching materials. SOLUTION: Since the service system is provided with a mini learning server 28 on a network 10 and is constituted so as to unitarily manage teaching materials, exemplar and advisors, the learner can access the server 28 via the network 10 from any place, optimum teaching materials can be provided to the request of the learner and also optimum exampla or advisors can be introduced to questions of the learner. Thus, the learner can cover knowledge in case of necessity and can obtain the knowledge appropriately.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a mobile learning service system for providing a learning material to a learner by accessing the learner via a network.

[0002]

BACKGROUND OF THE INVENTION Generally,
2. Description of the Related Art In an organization made up of many users, such as a company or an organization, knowledge about each person's business and related knowledge vary.

[0003] That is, it is statistically known that, in a company, if the educational level for a predetermined educational item is classified into elementary, intermediate, and advanced, the number is as follows: beginner>intermediate> advanced.

[0004] Here, taking "business" as an example of a department, a beginner is a person who has no business experience and has received basic training for a relatively short period of time, and has no so-called outside experience. is there.

[0005] An intermediate person is a person who has several years (for example, about three years) of business experience and has received business training for a predetermined period.
Someone who has little experience in applying practical applications based on work training.

[0006] An advanced person corresponds to a so-called skilled person who has a lot of business experience.

[0007] Beginners experience a lack of knowledge by experiencing a round trip for advanced users. That is, there are many things that you do not know. Intermediate students will also have many opportunities to apply business training by entrusting large customers.

[0008] Considering such a case, it is understood that the more beginners, the more learning is required.

[0009] Even if it is an intermediate or advanced person,
You may fall into a situation where you really want to receive advice while you are out of business. Therefore, if a situation occurs that cannot be dealt with only by the experience of one's own, it is desired to build an environment for taking quick action. In particular, recently, departments other than sales departments (eg, development and design departments) have also been used outside the company (eg, on-site, satellite, home, etc.).
Because of the increasing number of people who work in Japan, there is a growing demand for receiving accurate information quickly.

[0010] However, the information to be provided is currently limited to general learning materials most similar to the request, and it cannot be said that the learning materials are used effectively.

[0011] In addition, cases acquired from outside the company are valuable (informational) assets useful for subsequent work, but cannot be incorporated into learning materials, and are not centrally managed at present.

In view of the above facts, the present invention can quickly provide an accurate learning material to information requested by a learner from a remote place, and can provide a learning situation of a learner using the provided learning material. The purpose of the present invention is to obtain a mobile learning service system that can reflect empirical cases in subsequent learning materials by creating new learning materials based on the learning materials.

[0013]

SUMMARY OF THE INVENTION The present invention is a mobile learning service system for providing a learning material and learning materials to the learner by accessing the learner via a network, wherein the learner wants to learn. Learning content receiving means for receiving the content, personal profile management means for managing a personal profile including information on the learner's knowledge level together with information for identifying the learner, and learning material storage means for storing a plurality of learning materials; A learning material selecting / presenting means for selecting and presenting learning materials from the learning material storage means based on the profile of the learner and the contents of the learner who wants to learn, and providing the learner with the contents of the presented learning materials. And learning means for providing learning material.

According to the present invention, the learner accesses the mobile learning service system of the present invention via a network using, for example, a portable terminal to receive the learning material.

If the learner is new, the learner registration means creates a personal information profile of the learner.
That is, new registration for identifying a learner is performed. For a person whose registration has already been completed, the personal information profile of the learner is updated by the profile update registration unit.

[0016] The learner transmits request information. Based on the request information, the learning teaching material providing means selects, from the learning teaching materials stored in the learning teaching material storage means, an optimal learning information for the learner's request information. Read the teaching material and provide it to the learner.

At this time, since the learning materials stored in the learning material storage means are linked with the learner's personal information profile, if there is the same or similar case in the past, the optimal learning is quickly performed. Can provide teaching materials.

In the present invention, if there is no learning material that matches or is similar to the content requested by the learner, there is further provided learning material creating means for newly creating a learning material according to the request information. Features.

Further, the personal information includes terminal information including a type of a portable terminal accessed by the learner and urgency information including a required urgency of a learning material.

Mobile terminals include mobile phones, PHS, PD
A, there are various types such as notebook computers, and it is preferable to provide learning materials according to the type of the portable terminal.
Further, by changing the search time of the learning material in accordance with the urgency of the request, it is possible to provide the learning material not only in the content of the learning material but also in a category that meets the needs of the learner (TPO).

Further, the present invention is characterized in that the learning material is a learning material in which only relatively important points are described.

That is, the contents that can be displayed on the mobile phone and the like are limited, and a learning teaching material that summarizes the main points is desired rather than a full-fledged learning teaching material.

In the present invention, the learning material learning providing means further has a function of selecting and presenting the learning material according to the type of the device for performing the learning.

The learning material learning providing means receives a question from a learner who is learning the learning material, transmits the question to a plurality of individuals managed by the personal profile managing means, and transmits the question from a plurality of individuals. It further has a function to obtain an answer.

Further, based on the profile of the learner and the content that the learner wants to learn, a faculty suitable for the learned content is selected and presented from a plurality of individuals managed by the personal profile management means. It further has a selection / presentation means.

Further, the present invention is characterized in that the learning material storage means further stores an evaluation value for each learning material.

Further, the learning material selecting / presenting means includes:
The method is characterized in that the learning material is selected and presented based on the evaluation value of the learner added to the learning material.

Further, after the learning is completed, there is further provided a learning material evaluation means for accepting the evaluation of the learning material by the learner and updating the evaluation value for the learning material stored in the learning material storage means based on the evaluation.

Further, the present invention is characterized in that it further comprises a learning effect evaluation means for evaluating the degree of understanding of the learner after the learning is completed, and updating the learner's personal profile based on the evaluation.

[0030]

FIG. 1 is a schematic block diagram of a mobile learning service system according to the present embodiment.

In the present embodiment, a learning server 28 connected to a network (for example, the Internet) 10 is mainly used, and a PDA,
A person (learner) 16 having a mobile terminal 14 such as a mobile phone, a PHS, and a personal computer (mainly a notebook type) can access through a provider 18.

The learner is an unspecified number of people, but may be, for example, one of the users of a specific company, and refers to, for example, a salesman who is out on the site. While the salesperson is giving a presentation to the customer, the learning server 28 can be accessed to supplement the lacking knowledge. It should be noted that the salesperson is an example, and a user who works in a satellite office or at home may be used.

In the present embodiment, the learning server 28
The teaching material server 36, the community server 22, and the advisor / case introduction server 12 can also be accessed.

Further, in the present embodiment, a situation where a learner makes an inquiry on the portable terminal 14 is considered. In the teaching material database 38 of the teaching material server 36, relatively short learning teaching materials for mobile are created and stored.

Thus, the learning server 28 can access the teaching material server 36 based on the registered personal information profile of the learner and provide the learner with learning materials suitable for mobile use.

The advisor / case introduction server 12 is connected to the learning server 28 via the network 36, includes the case database 20, and has questions, answers, learner names, Advisor names, references, and the like, which will be described later, are stored as examples. For this reason, when the inquiry from the learner is the same as or similar to the past case, the past data is read from the case database 20 and returned to the learner.

Here, the advisor / case introduction server 1
2 is connected to a plurality of community servers 22 via a network 24.

The community server 22 has a profile database 26 in which personal profiles are stored. The profile contains the user's identification code (I
D), name, email address, years of experience for each business,
It is composed of items such as the history responding to the above-mentioned questions from the learner.

The community server 22 has a function of periodically updating the content of each user's knowledge and the degree thereof, for example.
6, the latest data of each user is always stored.

Here, similarly to the above, when the learner 16 owning the portable terminal 14 accesses the learning server 28, first, the community server 22 accurately responds to the question from the learner. To be able to demand users. The community server 22 determines the user (advisor) corresponding to this request.
Is retrieved from the profile database 26, and if there is a corresponding person, the profile of the advisor is transferred to the advisor / case introduction server 12.

In response to this, the advisor / case introduction server 12 introduces the advisor to the portable terminal 14 being accessed, that is, the learner. As a result, the learner can receive accurate advice from the advisor.

In the present embodiment, the advisor / case introduction server 14 accesses the learning server 28 in response to the learner's request when the learner is not satisfied with the learning material corresponding to the learner's inquiry. receive,
It is an additional thing to introduce an appropriate advisor, and the learning server 28 is the main subject.

Thus, regardless of the location of the learner, it is possible to eliminate the lack of knowledge by providing learning materials and introducing examples and advisors.

The operation of this embodiment will be described below.

FIG. 2 shows a procedure when a user uses the learning server 28 according to the present embodiment.

That is, in the first step A, an application for a mobile learning service is accepted. In step A, when a learner has applied for a learning service, the learning area is specified, and the situation of the learner (user) (for example, the type of the portable terminal possessed and the degree of urgency) is recognized.

When the application reception (Step A) is completed,
Proceeding to step B, teaching materials are created based on the user's profile, the learning area, and the user's situation.

The next step C is for the learner to learn with the provided teaching material. If the user is satisfied with the learning using the teaching material, but is not satisfied with the learning material such as wanting to obtain more detailed information, it is possible to introduce an advisor or a case in cooperation with the community server 22.

In step D, the learning effect of the learner is measured. In other words, with feedback from learners,
A questionnaire on the degree of satisfaction with the teaching materials and the like is sent to the content reuse business entity 34 for reference to the following teaching materials.

Finally, in step E, the learning update history of the learner is obtained, thereby updating the learner's knowledge level stored in the user profile.

Next, the flow of the mobile learning service system according to the present embodiment will be described with reference to the flowchart of FIG. In this flowchart, the learner is described as an unspecified user.

First, in step 200, the portable terminal 14
It is determined whether or not the learner who has contacted the learning server 28 has started for the first time, and in the case of an affirmative determination (for the first time), the process proceeds to step 202 to register a new user. In this new user registration, an account is issued and user information is input.

When a negative determination (registered) is made in step 200 or the user registration is completed in step 202, the process proceeds to step 204, where a login is accepted, whereby access to the learning server 28 becomes possible.

In step 206, it is determined whether or not the user's profile needs to be updated. If the determination is affirmative, the user profile is updated in step 208. If the determination is negative, step 210
Move to.

In step 210, the received request information is grasped. This request information includes not only the learning topic requested by the user, but also the user's terminal information (the type of terminal being accessed) and the user's requested urgency information.

Further, learning materials are formulated based on the request information grasped in step 210 and the user profile (step 212).

Thereafter, learning materials are acquired, and learning is performed using the learning materials (steps 214 and 216).

In the next step 218, it is determined whether or not there is a question from the user. If it is determined that there is a question, the process proceeds to step 220 to access the advisor / case introduction server 12 (see FIG. 4). Execution of advisor / case introduction subroutine). If it is determined in step 218 that there is no question, the process proceeds to step 222 (hereinafter, described later).

In the advisor / case introduction server 12,
The processing is executed according to the flow shown in FIG.

That is, as shown in FIG. 4, in a step 112, the question is interpreted, then in a step 114, a search of the advisor case database 12 is executed, and in a step 116, it is determined whether or not there is the same or similar case. Judge. If an affirmative determination is made in step 116, the process proceeds to step 118 to introduce the same or similar case, and then proceeds to step 120.
If a negative determination is made in step 116, the process proceeds to step 122 to access the community server 22 and search for an advisor. Step 120
If it is determined that the case introduced in (1) is not satisfactory (negative determination), the process proceeds to step 122 to search for an advisor. On the other hand, if the case introduced in step 120 is satisfied, this subroutine ends and the process returns to step 222 in FIG.

In step 124, the searched advisor is introduced, and then in step 126, the learner (user) exchanges information with the advisor (response to a question) and returns to step 222 in FIG.

In step 222 (the process also proceeds to step 222 if it is determined in step 218 that there is no question), the process proceeds to step 222 to measure the learning effect. That is, the user receives feedback on the evaluation of the provided learning materials.

Next, in step 224, the profile registered as the personal information of the user (learner) is updated. That is, the user's learning history, knowledge level, and the like are updated, and are used for creating and searching for learning materials in the future.

As described above, the learning server 28 is provided on the network 10, and learning materials (learning materials),
Since the case and the advisor are interconnected, the learner can provide the learning material optimal for the learner's request by accessing the learning server 28 via the network 10 irrespective of the location of the learner. The best case or advisor can be introduced. Accordingly, knowledge can be supplemented in an emergency situation, and this knowledge can be compensated accurately.

Further, the database (personal information profile) is updated every time a learner accesses, so that the latest data can be always secured.

In the present embodiment, the learner is described as an unspecified number of learners. However, the learning service system can be performed in a single company.

[0067]

As described above, according to the present invention, it is possible to quickly provide an accurate learning material for information requested by a learner from a remote place, and to learn the learner using the provided learning material. By creating a new learning material based on the situation, there is an excellent effect that empirical cases can be reflected as subsequent learning materials.

[Brief description of the drawings]

FIG. 1 is a schematic configuration diagram of a mobile learning service system according to the present embodiment.

FIG. 2 is an explanatory diagram showing a flow along a procedure of a learner when receiving a mobile learning service according to the present embodiment.

FIG. 3 is a system flowchart of a mobile learning service according to the present embodiment.

FIG. 4 is a flowchart showing an advisor / case introduction subroutine 220 in FIG. 3;

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 10 Network 12 Advisor and case introduction server 14 Mobile terminal 16 Learner (user) 20 Case database 22 Community server 26 Profile database 28 Learning server 34 Content reuse business entity 36 Teaching material server 38 Teaching material database

──────────────────────────────────────────────────続 き Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme court ゛ (Reference) G06F 17/60 506 G06F 17/60 506 (72) Inventor Go Go Minashi 430 Nakaicho, Ashigarakami-gun, Kanagawa Prefecture Green Tech Nakai F-term in Fuji Xerox Co., Ltd. (reference) 2C028 BA02 BB04 BB05 BC01 BD02 BD03 CA13 5B075 KK07 ND20 PR08

Claims (8)

[Claims] 1. A mobile learning service system for providing a learning material and a learning material to the learner when the learner accesses the learner via a network, comprising: a learning content receiving means for receiving a content desired by the learner; Personal profile management means for managing a personal profile including information of the learner's knowledge level together with information for identifying the learner; learning material storage means for storing a plurality of learning materials; learner profile and learner A learning teaching material selection / presentation unit that selects and presents learning teaching materials from the learning teaching material storage unit based on the content that the user wants to learn, and a teaching material learning providing unit that provides the learner with the content of the presented learning teaching materials. Mobile learning service system characterized by having. 2. The mobile learning service system according to claim 1, wherein said learning material learning providing means further has a function of selecting and presenting learning learning materials according to a type of a device for performing learning. . 3. The learning material learning providing means receives a question from a learner who is learning the learning material, transmits the question to a plurality of individuals managed by a personal profile management means, and The mobile learning service system according to claim 1 or 2, further comprising a function for obtaining an answer. 4. A professor who selects and presents a professor suitable for the learned content from a plurality of individuals managed by personal profile management means based on the profile of the learner and the content that the learner wants to learn. The mobile learning service system according to any one of claims 1 to 3, further comprising a selection / presentation unit. 5. The mobile learning service system according to claim 1, wherein said learning material storage means further stores an evaluation value for each learning material. 6. The mobile device according to claim 5, wherein the learning material selecting / presenting means selects and presents the learning material based on an evaluation value of a learner added to the learning material. Learning service system. 7. A learning material evaluation means for accepting an evaluation of a learning material by a learner after learning and updating an evaluation value for the learning material stored in the learning material storage means based on the evaluation. 7. The mobile learning service system according to claim 6, wherein: 8. After learning is completed, the degree of understanding of the learner is evaluated,
The mobile learning service system according to any one of claims 1 to 7, further comprising learning effect evaluation means for updating a learner's personal profile based on the evaluation.