JP2002163575A - Rental items reservation system using internet and method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a simple and easy-to-use reservation system for rental items using the Internet. SOLUTION: A user terminal 21 accesses to web pages 32 of a rental company 10 on a server 31 of a provider 30 through the Internet, searches necessary items information and selects rental items and inputs reservation information of the items selected on the web pages 32, and transmits the input items reservation information to the server 31. The server 31 updates both the items information and information of operational status 35 based on items reservation information (order information) received from the user terminal 21, generates reservation identification information, and transmits the reservation identification information to both the user terminal 21 and an onsite terminal of a rental store. The rental store identifies a user 20 based on the reservation identification information and makes a delivery the item in exchange for rental fee.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

The present invention relates to a system and a method for easily reserving rental goods.

[0002]

2. Description of the Related Art Conventionally, a user goes directly to a rental store to reserve and receive rental products, and a clerk searches for rental product information desired by the user, confirms the inventory of the rental products, and then makes a reservation. Processing and lending processing. Even when a user visits a rental store, there is no desired rental product, which is inconvenient.

Therefore, for example, Japanese Patent Application Laid-Open No. 9-330357
The rental shop system disclosed in Japanese Unexamined Patent Publication (Kokai) No. H11-27912 proposes a system in which a user can obtain product information of a rental shop from a telephone at home and make a reservation. This system is
The system comprises an automatic response system connected to a public network, a database in which merchandise information is stored, and a database server for searching, updating, storing, and the like in the database. The user calls the rental shop from the telephone at home, inputs the code of the desired product using the key of the telephone according to the voice guidance of the automatic response system, and transmits the code. The automatic response system takes over the received product code to the database server, and the database server searches the product information database according to the product code, and a search result related to the corresponding product information is converted into an audio file. The automatic answering system sends this search result to the user's telephone as voice information. Therefore, the user can refer to desired rental product information from home without going directly to the rental store. Further, the user can make a reservation for a product from a telephone at home in the same manner as inquiring a product, which is convenient.

[0004] However, the user needs to obtain the merchandise code of the rental store in advance, for example, by using an advertising leaflet or the like. Therefore, you can receive the service
The user is only the rental store from which the code information of the rental product has been obtained, and the user cannot select any or a plurality of rental stores and make a reservation for the product. In addition, the reservation from the user's home phone is a provisional reservation of the corresponding product, and the user goes to the rental store and applies again for the rental period. When receiving a product at the rental store, the user performs identity verification using, for example, an identification card such as a driver's license, and then enters his / her name, address, and telephone number.

[0005]

[Problems to be Solved by the Invention] Recently, an Internet homepage has been established, and rental product information (information on product names, specifications, images, etc.) is introduced on the established homepage, and a charge table etc. according to the rental period is provided. There are rental shops that are posted. The user can access the homepage of the rental shop from a terminal such as a personal computer that can connect to the Internet from home and acquire desired rental product information.

[0006] However, even in such a rental shop homepage, there is no search function for rental information of rental products. Also, since it is often not possible to make a reservation application for a product on the homepage screen, the user must eventually make a reservation by referring to the contact information displayed on the homepage by telephone or e-mail for the desired rental product. Also, when a user wants to rent a product at a plurality of rental stores, the user must make a reservation by telephone or e-mail to each rental store and go to each rental store to pick up the product. . Also in this case, upon receiving the product, the user needs to present an identification card to confirm the identity, and fill in the lending period and the like along with the name, address, telephone number, and the like.

The present invention has been made in view of the above circumstances, and provides a rental product reservation system and method using the Internet that allows a user to browse, search, and make a reservation on a homepage for products handled by a rental store. With the goal.

It is another object of the present invention to provide a rental merchandise reservation system and method using the Internet, which makes the management and operation of a rental store reservation system lighter and facilitates the user's reservation procedure. I do.

[0009]

In order to achieve the above object, a rental product reservation system using the Internet according to a first aspect of the present invention includes a user terminal, a store terminal of a plurality of rental stores, and a rental terminal. A server which stores a homepage of the store and is arranged on a network, and a product database connected to the server, wherein the user terminal accesses the homepage of the rental store via the network and is displayed on the homepage. The user selects a product from the group of products, calls a reservation screen, inputs reservation information of the product on the called reservation screen, transmits the input reservation information to the server, and transmits the reservation information from the user terminal. The received reservation information is received, and based on the received reservation information, the operating information of the product in the product database is updated, and the After generating identification information, transmitting the generated reservation identification information to the user terminal and the store terminal of the rental shop, the rental shop confirms the user based on the reservation identification information, Hand over to
It is characterized by the following.

[0010] According to this configuration, the user accesses the homepage of the rental store from the user terminal, browses and searches the detailed information of the products owned by the one or more rental stores, and based on the searched product information, the desired rental. Select a product. A user can easily reserve a desired rental product by calling a product reservation screen via a homepage and inputting necessary reservation information from a user terminal according to the called screen display.

A merchandise company operating a rental store opens a homepage on a server arranged on a network, and manages information on the merchandise by a merchandise database connected to the server. The burden on the user is small, and a simple reservation system can be operated.

The home page of the rental store may display detailed information of a plurality of products selected by a user from a group of products of the plurality of rental stores. The user
This is convenient because detailed information of the selected product can be browsed and searched on the homepage without referring to the rental store having each product for the product information.

[0013] The display information of the product group of one or more rental stores and / or the detailed information of the product in the product database included in the home page displayed on the user terminal can include an image of the product. When selecting a desired product, the user can refer to visual image information in addition to character information, which is convenient. On the other hand, a rental store can expect an advertising effect of a product by displaying image information that appeals to the user.

[0014] A user can reserve a plurality of products owned by a plurality of rental shops on a homepage and designate one rental shop as a receiving place of the reserved products. In this case, the user can make a reservation for a plurality of rental desired products collectively on the homepage, which is convenient because it is not necessary to go to a plurality of rental stores having the respective products for receiving.

[0015] The user may receive the reserved product at home. The user is able to perform all procedures at home from the reservation of a product to the receipt thereof, which is efficient.

[0016] The reservation identification information may include a bar code for identifying the product. The rental shop reads bar code information with a bar code reader, for example, from the printed reservation identification information presented by the user at the time of product delivery,
By comparing and comparing with the reservation identification information of the product database, the product can be easily confirmed.

The user may pay for the product. Also, if the user inputs the card information together with the reservation information on the reservation application screen of the homepage, the rental shop can also settle the payment by card at the time of accepting the reservation.

In order to achieve the above object, a method for reserving rental goods using the Internet according to a second aspect of the present invention includes a user terminal, a shop terminal of a plurality of rental shops, and a rental terminal arranged on a network. Product selection that includes a server that stores a homepage of a store and a product database connected to the server, accesses a homepage of a rental store via a network, and selects a product from a group of products displayed on the homepage. Step: calling a reservation screen, inputting reservation information of the product on the called reservation screen, transmitting the input reservation information to the server, and receiving the reservation information transmitted from the user terminal. Then, based on the received reservation information, the operating information updating unit updates the operating information of the product in the product database. And a reservation identification information transmitting step of generating reservation identification information, and transmitting the generated reservation identification information to the user terminal and the store terminal of the rental store. The rental store is configured based on the reservation identification information. After confirming the user, deliver the product to the user,
It is characterized by the following.

According to this method, the user accesses the homepage of the rental store from the user terminal, browses and searches the detailed information of the products held by one or more rental stores, and based on the searched product information, obtains the desired rental. Select a product. A user can easily reserve a desired rental product by calling a product reservation screen via a homepage and inputting necessary reservation information from a user terminal according to the called screen display.

A search request step of selecting a product from a group of products of a plurality of rental stores displayed on the homepage and requesting a server to search for detailed information of the selected product; and a product having detailed information of the product. The method may further include a detailed information display step of searching a database, extracting detailed information of a corresponding product, and displaying the extracted detailed information of the product on a homepage. The user can also receive the reserved product at home.

[0021]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS A rental merchandise reservation system and method using the Internet according to an embodiment of the present invention will be described below with reference to the drawings.

FIG. 1 shows a configuration example of a rental product reservation system according to the first embodiment of the present invention. The rental product reservation system includes a server 11 of a rental product company 10, a plurality of store terminals 13, 14, 15 of one or more rental stores connected to the server 11, and an Internet provider (hereinafter abbreviated as “provider”) 30. Server 31 and product database 3 connected to server 31
4 and a user terminal 21 of the user 20.

The server 11 of the rental merchandise company 10 and the server 31 of the provider 30 are connected via a communication line 1 such as a public line or a dedicated line including the Internet network. The user terminal 21 can be connected to the access point 33 of the provider 30 via the public line 2 including the Internet network.

The server 11 of the rental merchandise company 10 receives the reservation information of the merchandise from the server 31 of the provider 30, determines the rental store having the corresponding merchandise, and stores the received reservation information and the like in the store of the rental store. Send to terminal. In addition, the server 11 receives information on lending and returning of a product transmitted from the store terminal of each rental store at the time of delivery and receipt of the rental product, and transmits the received product information to the server 31 of the provider 30.
Further, the server 11 uses the mobile terminal 12
And transmission and reception of reservation identification information and the like.

Each rental store has a store terminal. In FIG. 1, the store terminal 13 is connected to the rental store X16 and the store terminal 1
4 is installed in the rental shop Y17, and the shop terminal 15 is installed in the rental shop Z18. A plurality of store terminals 13, 14, 1
Reference numeral 5 is connected to the server 11 of the rental merchandise company 10 by a communication means such as an intranet. Each store terminal is, for example, a personal computer or the like, and includes a control unit,
It includes an input unit, a display unit, a storage unit, a communication unit, and the like, and is connected to a reading input unit such as a scanner and a barcode reader and an output unit such as a printer as necessary.

For example, when the rental shop X16 has the product selected and reserved by the user 20, the shop terminal 13 receives the reservation identification information transmitted from the server 31 of the provider 30 via the server 11. And memorize. When the user 20 visits the rental shop X16 to borrow a product, the store terminal 13 calls the stored reservation identification information by an operation of a clerk of the rental shop X16, and stores the reservation identification information submitted by the user 20. Read. In addition, store terminal 13
Displays the called reservation identification information and the read reservation identification information on a screen, compares and confirms the two on the screen, updates the stored reservation identification information, and transmits the updated reservation identification information to the server 11. Via the server 3 of the provider 30
Send to 1.

The user terminal 21 is an information processing device such as a personal computer or a portable information terminal, and is connected to an output means such as a printer as required. The user terminal 21 receives an identification number, a password, and the like by the operation of the user 20, requests a connection to the access point 33 of the provider 30 via the Internet network 2, and after the personal authentication of the access point 33, the server 31 Connected to. The user terminal 21 clicks on an advertisement or a homepage guide linked to the portal site of the provider 30 displayed by the server 31,
The homepage 32 having information on one or more rental shops is accessed. The user terminal 21 includes browsing software (web browser) for browsing a web page.

The user terminal 21 requests the server 31 for detailed information of the product selected according to the product classification of the rental product group displayed on the homepage 32, and refers to the detailed information of the product provided from the server 31. User terminal 21
Displays a product reservation application screen from the homepage 32, and inputs and inputs the order information for reserving the selected rental product and the designation information of the receiving place desired by the user by the user's operation. The transmitted information is transmitted to the server 31. The user terminal 21 prints the reservation identification information received from the server 31 as necessary, using an output unit such as a printer 22 connected thereto.

Access point 33 of provider 30
Connects the user terminal 21 to the server 31 after performing personal authentication of the user 20 using the identification number, password, and the like received from the user terminal 21 via the Internet network 2. The access point 33 transmits to the user terminal 21 whether or not the connection to the server 31 is possible and displays it. The access point 33 releases the connection between the user terminal 21 and the server 31 according to the connection disconnection request from the user terminal 21.

The server 31 is an information processing device such as a server computer, and has a home page 32 having product information of one or more rental shops. The server 31 displays a product list (product classification list) provided by the rental product company 10 on the homepage 32, and a product information screen of products that can be used (reserved) within the range of the selected product classification list; A reservation screen for inputting product order information is displayed on the user terminal 21. Further, the server 31 is connected to the product database 34 and has a function of searching, extracting, displaying, and further updating product information of the product database 34 which is posted on the homepage 32 and linked thereto.

The server 31 receives the order information and the designation information of the receiving place transmitted from the user terminal 21, analyzes the received information, and updates the product information and the operation information 35 of the product database 34. Further, it generates reservation identification information from the updated product information and operation information 35, and transmits the generated reservation identification information to the user terminal 21 and a store terminal of a rental store having the corresponding product. In addition, upon delivery of the product to the user 20, the updated reservation identification information transmitted from the store terminal 13 or the mobile terminal 12 is received, and the product information and the operation information 35 in the product database 34 are received based on the received reservation identification information. To update.

The merchandise database 34 stores merchandise information and operation information 35 of rental merchandise. The merchandise information includes, for example, a merchandise classification list such as leisure goods such as travel luggage, barbecue sets and tents, or AV (Audio Visual) goods such as compact discs and videos, and information on each product belonging to the merchandise class. Information such as product name, product number, rentable period, rental fee,
Includes information such as photos. The product information is searched and extracted by the server 31, and is displayed on the homepage 32 as a product information screen and a reservation screen. Further, the product database 34 has operation information 35 relating to product reservation information or lending information. Further, the product database 34
The reservation identification information corresponding to the reservation for each product is stored. Here, the reservation identification information is information for identifying the user (orderer) and the reservation information, and is generated by the server 31 as unique information for each reservation.

Next, a first embodiment of the present invention will be described with reference to FIG. FIG. 2 is a flowchart showing the operation procedure of each terminal and server.

The user 20 accesses the homepage 32 of the rental merchandise company 10 from the user terminal 21, inputs necessary reservation information according to the displayed screen, and performs a reservation procedure for a desired merchandise. With reference to FIG. 2, the flow of the reservation process will be described below while showing the operation steps of each terminal and server in detail.

The user terminal 21 receives the self-identifier and the password by the user 20, and transmits the input self-identifier and the password to the access point 33 of the provider 30 (step S1). Access point 3
3 performs personal authentication of the user based on the received self-identifier and password, and then connects the user terminal 21 to the server 3.
1 (step S2). The server 31 connected to the user terminal 21 transmits the portal site of the provider 30 to the user terminal 21 and displays it (step S).
3).

The user terminal 21 clicks an advertisement on the portal site of the provider 30 or clicks a linked website by the operation of the user 20 (step S).
According to 4), the server 31 is provided with a homepage 32 having product information of one or more rental stores of the rental product company 10.
Is displayed on the user terminal 21 (step S5). When the user terminal 21 selects the corresponding product category from the product category list on the homepage 32, the product information of the product belonging to the selected product category is displayed on the screen (Step S6). FIG. 3 shows an example of the displayed product information screen.
As shown in FIG. 3, in addition to information such as a product name, a product number, a rentable period, and a rental fee, a product information screen includes a reservation check box and a button for searching and displaying detailed information for each product. And a button for displaying a reservation screen for inputting order information such as information for designating a rental period and a receiving place of the product checked in the reservation check box.

The user terminal 21 retrieves the detailed information as needed, and acquires the detailed information of the product by clicking the "Details" button on the product screen (FIG. 3) for display. Refer to the acquired product information, enter a check mark in the reservation check box of the selected product on the displayed product information screen (step S7), and click the "Specify rental period / receipt place" button. By calling the reservation screen from the homepage 32 for inputting the information such as the rental period and the receiving location,
It is displayed (step S8).

An example of a reservation screen displayed in FIG. 4 is shown. Input fields for a rental start date and a rental end date, a list of receivable rental stores, a check box for designating a receivable rental store, a button for displaying a detailed location map for each rental store, A button for confirming the input order information and transmitting it to the server 31 as reservation information. The rental store list includes information such as the name, address, and telephone number of the rental store.

The user terminal 21 inputs a rental start date and a rental end date into each input field on the reservation screen (FIG. 4) (step S9). The user terminal 21 retrieves the location information of the rental store, if necessary, and obtains the map information of the rental store by clicking the "map" button on the reservation screen (FIG. 4) to display the map. I do. By referring to the acquired map information, enter a check mark in the designated check box of the rental store selected on the displayed reservation screen (step S10), and click the "reservation" button to obtain the rental period and the receipt. The input information such as the location designation information is determined, and the input reservation information is transmitted to the server 31 (step S1).
1).

The server 31 receives the reservation information transmitted from the user terminal 21, determines the corresponding product, updates the product information of the product in the product database 34 as “reserved”, and further updates the operation information of the product. 35 is updated according to the rental period (step S12). Next, the server 31 generates reservation identification information for identifying the user (orderer) 20 and the reservation information, and transmits the generated reservation identification information to the user terminal 21 and the server 11 of the rental merchandise company 10. Is transmitted together with a message indicating that the reservation has been accepted (step S13).

The server 11 analyzes the received reservation identification information, and stores the shop terminal 13 of the rental shop X16 designated as the receiving location and the rental shop Y17 in which the corresponding product exists.
The received reservation identification information is transferred to the store terminal 14 via communication means for connecting the store terminal such as an intranet (step S14). The store terminals 13 and 14 store the transferred reservation identification information (step S1).
5).

The user terminal 21 displays the reservation reception screen including the reservation identification information transmitted from the server 31 (step S16). FIG. 5 shows an example of the displayed reservation reception screen. The reservation reception screen includes a message indicating that the reservation has been received, a reservation identification information number, a barcode of the product, and a button for confirming that the reservation has been received. The user terminal 21 prints the displayed reservation reception screen by the printer 22 (step S17).

The user terminal 21 ends the current reservation process by clicking the "OK" button on the displayed reservation reception screen (FIG. 5) (step S18).
When the reservation process ends, the homepage 32 displays a main (initial) webpage. User terminal 21
Makes a request to disconnect from the server 31 automatically, for example, by closing the homepage browsing browser (step S19). The access point 33 is a user terminal 2
In response to the disconnection request from the server 1, the connection with the server 31 is released (step S20).

The rental shop Y17 determines the reservation identification information received by the shop terminal 14, and sends the product to the rental shop X16 designated as the receiving location by the rental start date.

The user 20 goes to the rental shop X16, which is the designated receiving location, on the designated rental start date, and presents the reservation identification information printed in step S17. Further, the user 20 also provides personal information such as a name, an address, and a telephone number.

The store terminal 13 of the rental store X16 reads the presented reservation identification information by, for example, a bar code reader, calls the reservation identification information stored in step S15, and reads the read reservation identification information and the called reservation identification information. The information is collated and confirmed (step S21).

After the store terminal 13 confirms that the reservation identification information matches, the rental store X16 delivers the product to the user 20 in exchange for the price.

The store terminal 13 reads a bar code attached to the product to be delivered to the user 20 with a bar code reader, and inputs personal information provided by the user. The input information is transmitted to the server 31 of the provider 30 via the server 11 together with the reservation identification information collated and confirmed in step S21 (step S22).

The server 31 determines the received product and personal information and the reservation identification information, updates the product information of the product in the product database during lending, and further updates the operation information 35 of the product according to the rental period. Update and add lending destination information (step S23).

At the end of the rental period, the user 20
Go to the rental store X16 designated as the receiving location and return the product.

The shop terminal 13 of the rental shop X16 reads the barcode attached to the product with a barcode reader.
The store terminal 13 calls the stored reservation identification information, and checks the merchandise information and the reservation information of the called reservation identification information with the read merchandise information (step S24). Next, the store terminal 13 sends the product information of the returned product together with the return receipt notification via the server 11 to the provider 3.
0 to the server 31 (step S25).

The server 31 discriminates the received product information of the product and the return receipt notification, updates the product information of the product in the product database to be reservable, and further includes the operation information 35 of the product in the return receipt notification. The status is updated accordingly, and the status is set to standby (step S26).

As described above, according to the first embodiment of the present invention, the user 20 searches for detailed information of a desired rental product by using the Internet, and performs reservation and selection of the selected product. It is possible to perform all information collection and reservation procedures of the product such as designation of the receiving place on the homepage 32, which is convenient.

In the description of the first embodiment, the user 20 replaces the reservation identification information printed in step S17 with
It is assumed that the user goes to the rental store X16 designated as the receiving location and presents the same. However, the user refers to the reservation reception screen displayed in step S16, makes a note of the reservation identification information number, and notifies the reserved reservation identification information number to the rental store X16. You may.

Further, in the first embodiment, it has been described that the reserved product exists in the rental store Y17 and the product is sent to the rental store X16 designated as the receiving location. When a plurality of selected products exist in a plurality of rental stores, for example, a rental store Y17 and a rental store Z18, the products are sent to the rental store X16 from the two rental stores Y17 and Z18.

In the first embodiment, the user terminal 21 selects a product on the product information screen (FIG. 3) for each single product, and reserves the selected product (FIG. 4).
The user inputs order information such as a rental start date and an end date, and transmits the input information to the server 31. The server 31 updates the product information and the like in the product database and displays a reservation reception screen (FIG. 5) on the user terminal 21. Here, for example, a button for proceeding to the next reservation procedure and a button for completing all the reservation procedures are further provided on the reservation screen (FIG. 4), and a product is selected on the product information screen (FIG. 3). Input order information in FIG. 4). Click the button to proceed to the next reservation procedure to display the product information screen (FIG. 3), select the next product, and enter the order information on the reservation screen (FIG. 4). After repeating these operations for all the products desired to be rented, by clicking a button for completing all the reservation procedures, the product information and order information of all the selected products stored in the user terminal 21 are collectively collected. Then, it transmits to the server 31. Based on the received order information and the like, the server 31 determines the corresponding product in the order of the product codes, updates the product information and the operation information 35 in the product database 34, and makes a reservation reception screen (FIG. 5) may be displayed on the user terminal 21.

In the description of the first embodiment, when returning a rental product, the user goes to the rental shop X16 designated as a receiving place and performs a return procedure. The user 20 may perform a return procedure at any rental store. That is, the rental shop X16 designated as the receiving location or the rental shop Y17 where the product exists.
Other than the above, return procedures are possible. The store terminal 15 of the rental shop Z18 to which the user has visited requests the provision of the reservation identification information to the server 31 of the provider 30 via the server 11, and the server 31 uses the operation information 35 stored in the product database 34 The reservation identification information is determined and extracted, and the extracted reservation identification information is transmitted to the shop terminal 15. The shop terminal 15 may perform step S24 by checking the received product information and the reservation information of the reservation identification information with the product information read from the barcode attached to the product returned by the user.

Next, a second embodiment of the present invention will be described with reference to FIG. FIG. 6 is a flowchart showing the operation procedure of each terminal and server.

The second embodiment of the present invention is a modification in which the user terminal 21 designates a home as a receiving location on a screen on a homepage 32, and a clerk of a rental store delivers rental products to the home of the user 20. It is. With reference to FIG. 6, the flow of the reservation process will be described while showing the operation steps of each terminal and server in detail.

The user terminal 21 inputs a self-identifier and a password to request the access point 33 to connect to the server 31. From step S31, the user selects a product selected on the displayed product information screen (FIG. 3). The operation procedure up to step S37 of inputting a check mark in the box is a flowchart according to the first embodiment (FIG. 2).
Steps S1 to S7 are the same.

When the user terminal 21 selects a product on the product information screen and clicks the "designation of rental period / receipt place" button (step S37), a reservation screen for inputting the rental period / receipt place designation information and the like. (FIG. 7)
Is called from the homepage 32 and displayed (step S38).

An example of the reservation screen displayed in FIG. 7 is shown. Input fields for a rental start date and a rental end date, a list of receivable rental stores, a check box for designating a receivable rental store, a button for displaying a detailed location map for each rental store, A button for confirming the input order information and transmitting it to the server 31 as reservation information. Further, a button for displaying a screen for inputting personal information (user information) such as a name, an address, and a telephone number when home delivery is desired is provided.
The rental store list includes information such as the name, address, and telephone number of the rental store.

The user terminal 21 inputs the rental start date and the rental end date in the respective input fields on the reservation screen (FIG. 7) (step S39). Next, by clicking the “name / address specification” button on the reservation screen,
A personal information input screen (FIG. 8) for inputting information such as a name, an address, and a telephone number necessary for delivering the rental product to the home is displayed (step S40).

FIG. 8 shows an example of a personal information input screen displayed in FIG. Input fields for address, name, telephone number and receiving time, the product selected on the product information screen (FIG. 3), rental start date and rental end date input on the reservation screen (FIG. 7), and personal information input screen A button for confirming the input order information including the personal information input in (FIG. 8) and transmitting it to the server 31 as reservation information is provided.

The user terminal 21 displays the address, name, and the like of the user 20 in each of the input fields on the personal information input screen (FIG. 8).
The user inputs a telephone number and a date and time desired to receive (step S41). Next, the user terminal 21 clicks a “reservation” button to determine the input information such as the rental period and the information for specifying the receiving place input in steps S38 to S41, and stores the input reservation information in the server 31. (Step S42).

The server 31 determines the corresponding product based on the received reservation information and updates the product information and the operation information 35 of the product in the product database 34. Request to disconnect from the access point (step S50), and
However, the operation procedure up to step S51 of releasing the connection with the server 31 in response to the disconnection request from the user terminal 21 includes steps S12 to S20 of the flowchart (FIG. 2) according to the first embodiment. The same is true.

However, since there is no rental store designated to receive (home is designated as the receiving location), the server 11 transfers the reservation identification information only to the store terminal 14 of the rental store Y17 where the product exists in step S44. I do.
The rental shop Y stores the product until a designated receiving date (a rental start date).

At the date and time of receiving the designated product, the clerk of the rental shop Y17 carries the portable terminal 12 and delivers the product to the user 20's home. When the clerk of the rental store Y17 visits the home of the user 20, the user 20 proceeds to step S
The reservation identification information printed at 47 is presented.

The portable terminal 12 calls the reservation identification information stored in the store terminal 14 at step S45 via the server 11 (step S52), and reads the reservation identification information presented by the user 20 with a portable scanner or the like, for example. The read reservation information and the called reservation identification information are collated and confirmed (step S53).

The clerk at the rental shop Y17 has the portable terminal 12
After confirming that the above-mentioned reservation identification information matches, the product is delivered to the user 20 in exchange for the price.

The portable terminal 12 reads the barcode attached to the product to be delivered to the user 20 with the barcode reader of the rental shop Y17 in advance, and inputs the personal information provided by the user 20. The input information is transmitted to the server 31 of the provider 30 via the server 11 together with the reservation identification information collated and confirmed in step S51 (step S54).

The server 31 determines the received merchandise information, personal information and reservation identification information, updates the merchandise information of the merchandise in the merchandise database during lending, and further updates the operating information 35 of the merchandise according to the rental period. And the rent destination information is added (step S55).

At the end of the rental period, the clerk of the rental shop Y17 goes to the home of the user 20 with the portable terminal 12 and picks up the product.

The portable terminal 12 reads the bar code attached to the product with a portable bar code reader. Mobile terminal 12
Transmits the reservation identification information stored in the store terminal 14 to the server 11
Then, the merchandise information and the reservation information of the called reservation identification information are collated and confirmed with the read merchandise information (step S56). Next, the mobile terminal 12 sends the returned product information of the product together with the return receipt notification to the server 11.
Is transmitted to the server 31 of the provider 30 (step S57).

The server 31 discriminates the received product information of the product and the return receipt notification, updates the product information of the product in the product database to be reservable, and further transmits the operation information 35 of the product to the return receipt notification. And the status is set to standby (step S58).

As described above, according to the second embodiment of the present invention, as in the first embodiment, the user 20 uses the Internet to collect product information and make a reservation. All procedures can be performed on the homepage 32, and the product can be received and returned at home, so that it is easy to use.

In the second embodiment, it has been described that the reception time is input on the personal information input screen (FIG. 8).
The return time may also be input. In this case, it is convenient for the user 20 and a rental store who goes to pick up a product. Further, the user 20 may be able to change the pre-specified receiving time and returning time by contacting by telephone or the like.

In the description of the second embodiment, the user 20 replaces the reservation identification information printed in step S47 with
Although it was presented to the clerk of the rental store Y17 who visited the home for the delivery of the product, the reservation identification information number is referred to with reference to the reservation reception screen displayed in step S46, and the reserved reservation identification information number is provided to the clerk. You may notify.

The present invention is not limited to the description of the above embodiment, and various application modifications are possible. In the above embodiment, the store terminal of each rental store is connected to the server 11 of the rental merchandise company 10 by a communication means such as an intranet.
, And transmits and receives information to and from the server 31 of the provider 30 via the server 11. For example, the store terminal of each rental store may be directly connectable to the server of the provider via a dedicated line or the Internet network.

Further, the server 31 in which the homepage 32 is stored and the product database 34 are provided in the provider 30. For example, an external source (a data management outsourcing service or the like) such as a data center or a lending server is used. Thus, the management and operation of the homepage 32 and the product database 34 can be entrusted.

Each of the product information screen, the reservation screen, and the personal information input screen displayed on the user terminal 21 has an “interrupt” button for interrupting the product reservation procedure and returning to the initial screen of the homepage 32. May be.

In the above embodiment, the reservation screen (FIG. 4) of the first embodiment displayed on the user terminal 21 and
The reservation screen (FIG. 7) and the personal information input screen (FIG. 8) of the second embodiment each have a “reservation” button, and determine the reservation information such as the rental period and the receiving place input on each screen. It has been described that the reservation information determined by clicking the “reservation” button is transmitted to the server 31.
Here, when the user terminal 21 clicks the "reservation" button on each of the above screens, an input information confirmation screen (not shown) is displayed, and all the input items including the name of the selected product and the product number are displayed. The reservation information is displayed collectively, and user 2
After 0 confirms the reservation content, all the displayed reservation information may be transmitted to the server 31 by clicking a “confirm” button provided on the input information confirmation screen.

Further, if there is an error in the information displayed on the above input information confirmation screen, correct the information and input it to the user terminal 2.
After confirming the corrected information by clicking the "correction" button provided on the input information confirmation screen of 1,
All the displayed reservation information may be transmitted to the server 31 by clicking the “confirm” button.

In the description of the above embodiment, the rental product is assumed to be delivered in exchange for the price. For example, a button for selecting a payment method is provided on the reservation screen (FIG. 4 or FIG. 7), and the user 20 selects cash payment or card payment. When the card payment is selected, the user terminal 21
A card information input screen is displayed, and necessary items such as a card type, a card number, an expiration date, a payment amount, a name, and a registered address are input according to the screen. Next, by clicking the “confirm” button provided on the card information input screen, the inputted card information is stored in the server
The server 31 transfers the received card information to the server 11 of the rental merchandise company. The server 11 may transmit the received card information to a payment terminal (not shown), and the payment terminal may settle the payment based on the card information.

[0085]

According to the present invention, it is possible to easily reserve a rental product by using the Internet.

[Brief description of the drawings]

FIG. 1 is a configuration example of a rental product reservation system according to an embodiment of the present invention.

FIG. 2 is a flowchart showing an operation procedure of each terminal and server according to the first embodiment of the present invention.

FIG. 3 is an example of a product information screen of a rental product company homepage.

FIG. 4 is an example of a reservation screen on a rental merchandise company website.

FIG. 5 is an example of a reservation reception screen on a rental merchandise company website.

FIG. 6 is a flowchart showing an operation procedure of each terminal and server according to the second embodiment of the present invention.

FIG. 7 is an example of a reservation screen on a rental merchandise company homepage.

FIG. 8 is an example of a personal information input screen on a rental merchandise company website.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Communication line 2 Internet network 10 Rental commodity company 11 Server 12 Mobile terminal 13 Store terminal 14 Store terminal 15 Store terminal 16 Rental store X 17 Rental store Y 18 Rental store Z 20 User 21 User terminal 22 Printer 30 Provider 31 Server 32 Homepage 33 Access point 34 Product database 35 Operation information

Claims (11)

[Claims] 1. A user terminal, a store terminal of a plurality of rental stores, a server which stores a homepage of the rental store and is arranged on a network, and a product database connected to the server, wherein the user terminal Access the rental shop homepage via the network, select a product from a group of products displayed on the homepage, call a reservation screen, input reservation information of the product on the called reservation screen, and input The received reservation information is transmitted to the server, the server receives the reservation information transmitted from the user terminal, updates the operation information of the product in the product database based on the received reservation information, and identifies the reservation. Information, and transmits the generated reservation identification information to the user terminal and the store terminal of the rental shop. After confirming the user based on the identification information and passes the product to the user, the reservation system of the rental product on the Internet, characterized in that. 2. The user terminal selects a product from a group of products of a plurality of rental stores displayed on a homepage,
Requesting the server to search for the detailed information of the selected product, the server searches the product database having the detailed information of the product, extracts the detailed information of the corresponding product, The rental product reservation system using the Internet according to claim 1, wherein the detailed information is displayed on a homepage. 3. The rental commodity reservation system using the Internet according to claim 1, wherein the detailed information of the commodity in the commodity database includes an image of the commodity. 4. The server updates operating information of a plurality of products in a product database based on reservation information of a plurality of products input and transmitted by the user terminal from a reservation screen of a home page, and stores a plurality of pieces of reservation identification information. Generating and transmitting the generated plurality of reservation identification information to the user terminal and the store terminal of the plurality of rental stores, wherein one of the plurality of rental stores is based on the plurality of reservation identification information. 2. The rental product reservation system using the Internet according to claim 1, wherein the plurality of products are delivered to the user after confirming the user. 5. The rental commodity reservation system using the Internet according to claim 1, wherein the plurality of rental shops deliver the commodity to a user's home. 6. The rental commodity reservation system using the Internet according to claim 1, wherein the reservation identification information includes a bar code for identifying the commodity. 7. The rental product reservation system using the Internet according to claim 1, wherein the product is delivered to a user in exchange for a price. 8. The user terminal calls a reservation screen of a home page, the reservation information of the product and the card information are input to the called reservation screen, and the card information is transmitted to the server together with the input reservation information. 7. The server according to claim 1, wherein the server transmits card information to the shop terminal based on the reservation information received together with the card information, and makes a payment based on the card information received by the rental shop. A rental product reservation system using the Internet according to any one of the above. 9. A system comprising a user terminal, store terminals of a plurality of rental stores, a server for storing homepages of the rental stores arranged on a network, and a product database connected to the server. Access the homepage of the rental store, call a product selection step to select a product from a group of products displayed on the homepage, call the reservation screen, enter the reservation information of the product on the called reservation screen, and enter A reservation information transmitting step of transmitting reservation information to the server; an operation information updating step of receiving the reservation information transmitted from the user terminal and updating the operation information of the product in the product database based on the received reservation information. Generating reservation identification information, and transmitting the generated reservation identification information to the user terminal and the store end of a rental store. And transmitting the reservation product to the user after confirming the user based on the reservation identification information, wherein the rental store transmits the product to the user. How to book. 10. A search requesting step of selecting a product from a group of products of a plurality of rental stores displayed on a homepage and requesting the server to search for detailed information of the selected product, and detailed information of the product. A detailed information display step of searching the product database having the following, extracting detailed information of the corresponding product, and displaying the extracted detailed information of the product on a homepage. How to reserve rental products using the internet described. 11. The method of claim 9 or claim 10, wherein the rental store comprises a product delivery step of delivering the product to a user's home.