JP2002163534A - Point exchange method and point exchange system - Google Patents
Point exchange method and point exchange systemInfo
- Publication number
- JP2002163534A JP2002163534A JP2000360712A JP2000360712A JP2002163534A JP 2002163534 A JP2002163534 A JP 2002163534A JP 2000360712 A JP2000360712 A JP 2000360712A JP 2000360712 A JP2000360712 A JP 2000360712A JP 2002163534 A JP2002163534 A JP 2002163534A
- Authority
- JP
- Japan
- Prior art keywords
- mobile communication
- communication device
- points
- privilege
- management center
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 238000000034 method Methods 0.000 title claims abstract description 24
- 238000010295 mobile communication Methods 0.000 claims abstract description 77
- 238000004891 communication Methods 0.000 claims description 16
- 238000012790 confirmation Methods 0.000 claims description 14
- 230000004044 response Effects 0.000 claims description 10
- 125000002066 L-histidyl group Chemical group [H]N1C([H])=NC(C([H])([H])[C@](C(=O)[*])([H])N([H])[H])=C1[H] 0.000 claims 1
- 230000001413 cellular effect Effects 0.000 abstract 2
- 230000002159 abnormal effect Effects 0.000 description 2
- 238000011282 treatment Methods 0.000 description 2
- 238000009825 accumulation Methods 0.000 description 1
- 230000005540 biological transmission Effects 0.000 description 1
- 238000010586 diagram Methods 0.000 description 1
- 230000002452 interceptive effect Effects 0.000 description 1
- 230000008520 organization Effects 0.000 description 1
- 230000029305 taxis Effects 0.000 description 1
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- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Mobile Radio Communication Systems (AREA)
Abstract
Description
【０００１】[0001]
【発明の属する技術分野】本発明は、携帯電話、ＰＨ
Ｓ、その他のモバイル機器等、移動通信機器を用いて、
特定店舗での買い物実績、特定施設の入場や体験実績、
特定交通機関の乗車・乗船・搭乗実績、特定情報機関へ
のアクセス実績、特定金融・証券・保険機関等での取引
実績など、特定の店舗・施設・機関等での会員の利用実
績をポイントに交換したり、貯めたポイントを特典に交
換するポイント交換方法及びポイント交換システムに関
する。The present invention relates to a portable telephone, a PH
Using mobile communication devices such as S and other mobile devices,
Shopping at specific stores, admission and experience of specific facilities,
Use points of members' use at specific stores, facilities, institutions, etc., such as boarding, boarding, boarding results of specific transportation, access to specific information agencies, transaction results at specific finance, securities, insurance institutions, etc. The present invention relates to a point exchange method and a point exchange system for exchanging points or accumulating points for award.
【０００２】[0002]
【従来の技術】従来、店舗・施設・機関等の各種営業提
供者は、リピータや固定客を確保する目的等のため、そ
れぞれ独自の会員カードを発行し、会員の利用実績に応
じて、提示されたカードの裏に印を押したりシールを貼
ったり、カードの読み込みやカード番号の申告等により
会員ファイルにポイントを蓄積し、そのポイントが一定
以上貯まると、会員に値引きや、割引券・優待券の提
供、無料チケットの提供、一定の物やサービスの贈呈
等、各種特典を付与するようにしている。2. Description of the Related Art Conventionally, various business providers, such as stores, facilities, and institutions, issue their own membership cards for the purpose of securing repeaters and fixed customers, etc., and present them according to the actual use of members. Stamps or stickers are put on the back of the credit card, points are accumulated in the member file by reading the card, declaring the card number, etc.When the points are accumulated over a certain amount, discounts, discount coupons and special treatments are given to the member Various benefits are provided, such as provision of tickets, provision of free tickets, and presentation of certain goods and services.
【０００３】[0003]
【発明が解決しようとする課題】しかし、カードを媒介
とした従来のポイント交換システムでは専用のカードが
無いと稼働しないため、今日多種雑多なカードが氾濫し
ている情況下、会員は自己の所持する多数のカードから
該当カードを取り出して提示等する必要があり、カード
の管理及び利用が煩雑になると共に、カード自体やカー
ド番号を忘れると、ポイントを貯めることも特典を享受
するこもできない問題がある。However, since the conventional point exchange system using a card does not operate without a dedicated card, the members possess their own in a situation where various cards are flooded today. It is necessary to take out the card from many cards and present it, etc., which complicates the management and use of the card, and if you forget the card itself or the card number, you will not be able to accumulate points or enjoy benefits is there.
【０００４】ところで、特開２０００−１６３４８７号
公報には、携帯電話を用いて、商品やサービスを通信販
売方式により注文できるシステムが提案されているが、
このものでは、代金を会員の口座から引き落としてサー
ビス提供者の口座に送金する決済処理が介入するため、
高いレベルのセキュリティーが求められると共に、シス
テム全体が大掛かりになる問題がある。[0004] Japanese Patent Application Laid-Open No. 2000-163487 proposes a system in which goods and services can be ordered by a mail order method using a mobile phone.
In this case, since the payment process is debited from the member's account and remitted to the service provider's account,
There is a problem that a high level of security is required and the whole system becomes large.
【０００５】本発明では、代金の決済が不要な会員サー
ビスに着目し、システムがあまり大掛かりにならない範
囲で、携帯電話等を用いて、カードによる煩雑な運用を
することなく手軽に物やサービスを享受できるポイント
交換方法及びそのシステムを提供する点を課題とする。[0005] In the present invention, attention is paid to a member service that does not require payment, and within a range in which the system does not become too large, goods and services can be easily provided using a mobile phone or the like without complicated operation using a card. It is an object to provide a point exchange method and a system thereof that can be enjoyed.
【０００６】[0006]
【課題を解決するための手段】請求項１記載の発明は、
会員が物やサービス等の特典を享受する前提となるポイ
ントを手軽に貯めるためのポイント交換方法であって、
会員識別情報の管理と会員毎のポイントの管理とを担う
管理センターを有し、移動通信機器から管理センターを
呼び出して管理センターにて会員本人の確認をした後
に、移動通信機器から管理センターに送られた交換対象
の利用実績に基づいて、管理センターにて会員本人の貯
蓄ポイントを加算する方法とした。これにより、会員
は、カードレスで、携帯電話等を用いて手軽にポイント
の蓄積ができ、便利になる。会員識別情報とは、移動通
信機器の加入時に付与される携帯電話番号、利用者Ｉ
Ｄ、暗証番号等である。管理センターは、単独の機関や
部門である他、複数の機関や部門であってもよい。According to the first aspect of the present invention,
A point exchange method for easily accumulating points on which members can enjoy benefits such as goods and services,
Having a management center responsible for managing member identification information and managing points for each member, calling the management center from the mobile communication device, confirming the identity of the member at the management center, and then sending it from the mobile communication device to the management center Based on the usage results of the exchanged objects, the savings points of the members themselves are added at the management center. As a result, the member can easily accumulate points using a mobile phone or the like without using a card, which is convenient. The member identification information is the mobile phone number assigned when the mobile communication device is subscribed,
D, a password, and the like. The management center may be a single organization or section, or may be a plurality of organizations or sections.
【０００７】請求項２記載の発明は、請求項１と同様の
課題を解決するポイント交換システムであって、会員識
別情報の管理と会員毎のポイントの管理とを担う管理フ
ァイルをもつ管理手段を備え、この管理手段に、移動通
信機器からの呼び出しに応じて会員本人を確認する本人
確認手段、移動通信機器から送られた交換対象の利用実
績に基づいて会員本人の貯蓄ポイントを加算するポイン
ト加算手段を設けた。According to a second aspect of the present invention, there is provided a point exchange system for solving the same problem as the first aspect, wherein a management means having a management file for managing member identification information and managing points for each member is provided. In this management means, a personal identification means for confirming the identity of the member in response to a call from the mobile communication device, a point addition for adding the saving points of the member himself based on the usage record of the exchange object sent from the mobile communication device Means were provided.
【０００８】請求項３記載の発明は、ポイントの蓄積の
ための一連の処理を良好に行うため、交換対象の利用実
績を確認する利用実績確認手段を備え、この利用実績確
認手段と移動通信機器との間を近距離無線通信インター
フェースで結ぶと共に、利用実績確認手段からの信号を
移動通信機器で受信して管理手段に送信する仕様にし
た。近距離無線通信インターフェースは、通話料無料の
ブルートゥースが好ましい。[0010] The invention according to claim 3 is provided with a use record confirming means for confirming the use record of the exchange target in order to perform a series of processing for accumulating points satisfactorily. And a short-range wireless communication interface, and the specification is such that the signal from the usage record confirmation means is received by the mobile communication device and transmitted to the management means. The short-range wireless communication interface is preferably Bluetooth, which is free of charge.
【０００９】これにより、利用実績確認手段で交換対象
の利用実績を確認すると、利用実績確認手段からの信号
を移動通信機器で受信して管理手段に送信し、管理手段
に貯蓄すべきポイントを送ることができる。こうして、
利用実績確認手段での操作や動作と、移動通信機器によ
る通信とが良好にリンクし、ポイントの蓄積のための一
連の処理が良好に行える。Thus, when the usage record confirming means confirms the usage record to be exchanged, a signal from the use record confirmation means is received by the mobile communication device and transmitted to the management means, and a point to be stored is sent to the management means. be able to. Thus,
The operation and operation of the usage record confirmation means and the communication by the mobile communication device are linked well, and a series of processes for accumulating points can be performed satisfactorily.
【００１０】請求項４記載の発明は、会員が物やサービ
ス等の特典を手軽に享受するためのポイント交換方法で
あって、会員識別情報の管理と会員毎のポイントの管理
とを担う管理センターを有し、移動通信機器から管理セ
ンターを呼び出して管理センターにて会員本人の確認を
した後に、移動通信機器から管理センターに送られた交
換するポイントの価値情報に基づいて、管理センターに
て会員本人の貯蓄ポイントを減算すると共に、会員に特
典を付与する方法とした。これにより、利用者は、カー
ドレスで、携帯電話等を用いて手軽に特典を享受でき、
便利になる。[0010] The invention according to claim 4 is a point exchange method for a member to easily enjoy benefits such as goods and services, and is a management center responsible for managing member identification information and managing points for each member. After calling the management center from the mobile communication device and confirming the identity of the member at the management center, based on the value information of the exchanged points sent from the mobile communication device to the management center, the member at the management center The saving points of the principal are subtracted, and a privilege is given to the member. As a result, the user can easily enjoy the benefits using a mobile phone or the like without a card,
It becomes convenient.
【００１１】請求項５記載の発明は、疑義なく所望の特
典を享受するため、管理センターにて会員本人の確認を
した後に、管理センターから移動通信機器に利用可能ポ
イントを通知し、この後、移動通信機器から管理センタ
ーに交換するポイントの価値情報を送信する方法とし
た。これにより、自己のポイントを予め知った上で特典
を決めることができ、疑義なく所望の特典を享受でき
る。According to the invention described in claim 5, in order to enjoy a desired privilege without any doubt, after confirming the identity of the member at the management center, the management center notifies the mobile communication device of available points, and thereafter, The method is to transmit the value information of the points exchanged from the mobile communication device to the management center. Thereby, the privilege can be determined after knowing the own point in advance, and the desired privilege can be enjoyed without doubt.
【００１２】請求項６記載の発明は、請求項４と同様の
課題を解決するポイント交換システムであって、会員識
別情報の管理と会員毎のポイントの管理とを担う管理フ
ァイルをもつ管理手段を備え、この管理手段に、移動通
信機器からの呼び出しに応じて会員本人を確認する本人
確認手段と、移動通信機器から送られた交換するポイン
トの価値情報に基づいて会員本人の貯蓄ポイントを減算
するポイント減算手段及び特典の付与を許可する特典付
与許可手段を設けた。According to a sixth aspect of the present invention, there is provided a point exchange system for solving the same problem as the fourth aspect, wherein a management means having a management file for managing member identification information and managing points for each member is provided. The management means includes an identity confirmation means for confirming the identity of the member in response to a call from the mobile communication device, and subtracts the member's saving points based on the value information of the points exchanged from the mobile communication device. A point subtraction unit and a privilege granting unit for granting a privilege are provided.
【００１３】請求項７記載の発明は、請求項５と同様の
課題を解決するポイント交換システムであって、管理手
段に、確認した会員本人の利用可能ポイントを移動通信
機器に通知するポイント通知手段を設けた。According to a seventh aspect of the present invention, there is provided a point exchange system for solving the same problem as in the fifth aspect, wherein a point notifying means for notifying the managing means of the confirmed available point of the member to the mobile communication device. Was provided.
【００１４】請求項８記載の発明は、特典を享受するた
めの一連の処理を良好に行うため、交換する特典を指定
する特典指定手段を備え、この特典指定手段と移動通信
機器との間を近距離無線通信インターフェースで結ぶと
共に、特典指定手段からの信号を移動通信機器で受信し
て管理手段に送信し、管理手段からの信号を移動通信機
器で受信して特典指定手段に送信する仕様にした。[0014] The invention according to claim 8 is provided with privilege designating means for designating a privilege to be exchanged in order to perform a series of processes for enjoying the privilege satisfactorily. In addition to the connection via the short-range wireless communication interface, a signal from the privilege specifying means is received by the mobile communication device and transmitted to the management means, and a signal from the management means is received by the mobile communication device and transmitted to the privilege specifying means. did.
【００１５】これにより、特典指定手段で交換する特典
を指定すると、特典指定手段からの信号を移動通信機器
で受信して管理手段に送信し、管理手段からの特典付与
の許可信号を移動通信機器で受信して特典指定手段に送
信し、特典指定手段から特典を付与したり特典付与の許
可を通知したりできる。こうして、特典指定手段での操
作や動作と、移動通信機器による通信とが良好にリンク
し、特典を享受するための一連の処理が良好に行える。When the privilege to be exchanged is designated by the privilege designating means, a signal from the privilege designating means is received by the mobile communication device and transmitted to the management means, and a privilege grant permission signal from the management means is transmitted to the mobile communication device. And transmits it to the privilege designating means so that the privilege designating means can give a privilege or notify the permission grant. In this way, the operation and operation of the privilege designating unit and the communication by the mobile communication device are linked well, and a series of processes for enjoying the privilege can be satisfactorily performed.
【００１６】[0016]
【発明の実施の形態】図１において、Ａは、特定の店舗
１等の会員が所持する携帯電話等の移動通信機器であ
る。この移動通信機器Ａの加入時に、利用者識別情報と
して、電話番号、利用者ＩＤ、暗証番号が付与されてい
る。例えば、電話番号は移動通信機器Ａの本体に付属し
ており、利用者ＩＤは電話会社の内部管理情報として付
され、暗証番号はメールや留守電等の特定サービスを受
ける際に申告した４桁等の数桁の数字等である。DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS In FIG. 1, A is a mobile communication device such as a mobile phone owned by a member of a specific store 1 or the like. When subscribing to the mobile communication device A, a telephone number, a user ID, and a password are assigned as user identification information. For example, the telephone number is attached to the main body of the mobile communication device A, the user ID is attached as internal management information of the telephone company, and the password is the four-digit number declared when receiving a specific service such as e-mail or voice mail. And so on.
【００１７】店舗１は、小売店、スーパー、コンビニ、
デパート、レストラン、ホテル、無人の自動販売機等、
具体的な商品の販売やサービスを提供する営業所であ
り、レジポス装置等の代金決済手段１１を有する。代金
決済手段１１には、当該店舗１の会員の利用実績である
商品等の代金に見合ったポイントを付与するための利用
実績確認手段１２を付属させている。レジを通す際に移
動通信機器Ａから後述する管理センターＢに通信するこ
とにより、ポイントへの交換対象となる利用実績を確認
する。レジを通す際以外にも、後でレシート等を読み込
ませることによっても交換対象の利用実績を確認できる
ようにしている。又、店舗１には、代金決済手段１１と
独立させて、又は付属させて、値引きや、割引券・優待
券・その他一定の物やサービスの提供を受けるといった
所定の特典を選んで指定する特典指定手段１３を設けて
いる。Store 1 is a retail store, a supermarket, a convenience store,
Department stores, restaurants, hotels, unmanned vending machines, etc.
It is a sales office that provides specific merchandise sales and services, and has a payment means 11 such as a cash register device. The payment settlement means 11 is provided with a usage result confirmation means 12 for giving points corresponding to the price of a product or the like which is a usage result of the member of the store 1. By communicating from the mobile communication device A to the management center B, which will be described later, at the time of passing through the cash register, the usage record to be exchanged for points is confirmed. In addition to passing through a cash register, it is possible to confirm the actual use of the exchange target by reading a receipt or the like later. In addition, the store 1 can select or designate a predetermined privilege such as a discount, a discount coupon, a preferential coupon, or a certain fixed product or service provided independently or attached to the payment means 11. Designation means 13 is provided.
【００１８】施設２は、遊園地、テーマパーク、映画
館、スポーツクラブ等の入場料等を徴収する営業所であ
り、チケットブースや券売機等の料金徴収手段２１を有
する。料金徴収手段２１には、当該施設２の会員の利用
実績である入場料等に見合うポイントを付与するための
利用実績確認手段２２を付属させている。料金徴収手段
２１での発券処理に伴って移動通信機器Ａから管理セン
ターＢに通信することにより、ポイントへの交換対象と
なる利用実績を確認する。発券処理時以外にも、後でチ
ケットやその半券を読み込ませることによっても交換対
象の利用実績を確認できるようにしている。尚、施設２
は当該施設２内の売店や付帯設備等での別収益を期待で
き、入場料以外に入場回数等により利用実績を確認して
もよい。又、施設２には、料金徴収手段２１と独立させ
て、又は付属させて、割引券・招待券・その他一定の物
やサービスの提供といった交換する特典を選んで指定す
る特典指定手段２３を設けている。The facility 2 is a sales office that collects entrance fees and the like for amusement parks, theme parks, movie theaters, sports clubs, and the like, and has a fee collecting means 21 such as a ticket booth or a ticket vending machine. The fee collecting means 21 is provided with a use result confirming means 22 for giving points corresponding to an entrance fee or the like which is a use result of the member of the facility 2. By communicating from the mobile communication device A to the management center B in accordance with the ticketing process in the fee collection means 21, the usage record to be exchanged for points is confirmed. In addition to the ticketing process, it is also possible to confirm the actual use result of the exchange object by reading the ticket or its stub later. Facility 2
Can expect another profit at a shop or ancillary facilities in the facility 2, and the use result may be confirmed by the number of times of entrance and the like in addition to the entrance fee. In addition, the facility 2 is provided with a privilege designating means 23 for selecting and designating a privilege to be exchanged, such as a discount ticket, an invitation ticket, or the provision of certain goods or services, independently of or attached to the fee collecting means 21. ing.
【００１９】機関３は、航空機、電車、バス、タクシ
ー、フェリー等の交通機関、インターネット等により特
定のサービスを提供する情報機関、銀行、証券会社、保
険会社等の資産運用機関等、運賃や手数料を徴収する営
業所であり、支払い窓口や券売機等の料金徴収手段３１
を有する。料金徴収手段３１には、当該機関３の会員の
利用実績である運賃や利用経路、提供されたサービス内
容等に見合うポイントを付与するための利用実績確認手
段３２を付属させている。料金徴収手段３１での発券処
理等に伴って移動通信機器Ａから管理センターＢに通信
することにより、ポイントへの交換対象となる利用実績
を確認する。発券処理時以外にも、後でチケットやその
半券を読み込ませることによっても交換対象の利用実績
を確認できるようにしている。又、機関３には、料金徴
収手段３１と独立させて、又は付属させて、無料チケッ
ト・優待券・その他一定の物やサービスのの提供といっ
た交換する特典を選んで指定する特典指定手段３３を設
けている。The institution 3 includes transportation means such as aircraft, trains, buses, taxis, and ferries, information agencies providing specific services via the Internet, etc., asset management institutions such as banks, securities companies, insurance companies, etc., fares and fees. And a fee collection means 31 such as a payment window or a ticket vending machine.
Having. The charge collecting means 31 is provided with a use result confirming means 32 for giving points corresponding to the fare, the use route, and the provided service contents which are the use results of the member of the institution 3. By communicating from the mobile communication device A to the management center B in accordance with a ticketing process or the like in the fee collection unit 31, the usage record to be exchanged for points is confirmed. In addition to the ticketing process, the use record of the exchange target can be confirmed by reading the ticket or its stub later. In addition, the institution 3 is provided with a privilege designating means 33 for selecting and designating a privilege to be exchanged, such as a free ticket, a special treatment ticket, or the provision of certain other goods or services, independently of or attached to the fee collecting means 31. Provided.
【００２０】尚、以上の店舗１、施設２、機関３の区別
は一便宜的分類に過ぎず、会員の資格を与える営業提供
者に係る有人・無人の如何なる形態の営業所をも含む。It should be noted that the distinction between the store 1, the facility 2, and the institution 3 is merely a convenient classification, and includes any type of manned or unmanned business offices related to a business provider who qualifies as a member.
【００２１】管理センターＢは、移動通信機器Ａを介し
て会員とその会員資格を与えた営業提供者との間に介入
し、会員毎のポイントに関する管理を担う管理手段を構
成する。会員識別情報を管理する会員管理部門Ｂ０、会
員毎のポイントを管理するポイント管理部門Ｂ１を含
む。会員識別情報は、移動通信機器Ａの利用者識別情報
をそのまま使用している。The management center B intervenes between the member and the sales provider who has given the membership through the mobile communication device A, and constitutes management means for managing the points for each member. A member management section B0 for managing member identification information and a point management section B1 for managing points for each member are included. As the member identification information, the user identification information of the mobile communication device A is used as it is.
【００２２】各管理部門は、それぞれ会員管理ファイル
４０、ポイント管理ファイル４１を備える。これらの管
理ファイルは単一ファイルにまとめてもよい。また、管
理センターＢ自体、各部門を統合した単一部門で構成す
る他、各部門毎に独立した２つの管理センターで構成し
てもよい。Each management section has a member management file 40 and a point management file 41, respectively. These management files may be combined into a single file. Further, the management center B itself may be constituted by a single section in which each section is integrated, or may be constituted by two independent management centers for each section.
【００２３】管理センターＢにおける会員管理部門Ｂ０
は、移動通信機器Ａからの呼び出しに応じて、移動通信
機器Ａに、利用実績をポイントに交換するのか、ポイン
トを特典に交換するのかの選択並びに暗証番号の入力を
促し、電話番号又は利用者ＩＤと関連づけて予め登録さ
れた暗証番号と入力された暗証番号とを照合することに
より会員本人を確認する本人確認手段５を備える。The member management section B0 in the management center B
Prompts the mobile communication device A to select whether to exchange use results for points or to redeem points for benefits and to input a password in response to a call from the mobile communication device A, The personal identification means 5 for identifying the member by collating the personal identification number registered in advance with the ID and the input personal identification number is provided.
【００２４】管理センターＢにおけるポイント管理部門
Ｂ１は、ポイントを特典に交換する際、会員本人の利用
可能ポイントを移動通信機器Ａ側に通知するポイント通
知手段８０を備える。又、移動通信機器Ａから送られた
交換対象の利用実績に基づいて会員本人の貯蓄ポイント
を加算するポイント加算手段８１、移動通信機器Ａから
送られた特典に交換するポイントの価値情報に基づいて
会員本人の貯蓄ポイントを減算するポイント減算手段８
２、移動通信機器Ａから送られた交換するポイントの価
値情報に基づいて特典の付与を許可する特典付与許可手
段８２０を備える。The point management section B1 of the management center B has a point notifying means 80 for notifying the mobile communication device A of the available points of the member when the points are exchanged for a privilege. Further, the point addition means 81 adds the saving points of the member himself / herself based on the use result of the exchange target sent from the mobile communication device A, based on the value information of the points exchanged for the privilege sent from the mobile communication device A. Point subtraction means 8 for subtracting the saving points of the member himself / herself
2. It has a privilege granting unit 820 for granting a privilege based on the value information of the exchanged points sent from the mobile communication device A.
【００２５】移動通信機器Ａと管理センターＢとの間
は、例えば、既存の携帯電話システムで用いられている
シュートメッセージ、電子メール等と同様な文字情報主
体のデータ通信プロトコルで結んでいる。管理センター
Ｂは、自動メッセージ応答により、対話形式で移動通信
機器Ａに入力や選択項目を返信する。又、自動メッセー
ジ応答から適宜オペレータ応答への切換えも可能にして
いる。The mobile communication device A and the management center B are connected by a data communication protocol mainly composed of character information similar to, for example, a shoot message, an electronic mail and the like used in the existing portable telephone system. The management center B responds to the mobile communication device A with input and selection items in an interactive manner by an automatic message response. It is also possible to switch from automatic message response to operator response as appropriate.
【００２６】店舗１、施設２、機関３の各利用実績確認
手段１２，２２，３２と、移動通信機器Ａとの間はブル
ートゥース等の近距離無線通信インターフェースで結ん
でいる。各利用実績確認手段１２，２２，３２にはその
ブルートゥース等の近距離無線通信端末Ｃ１，Ｄ１，Ｅ
１を設けている。移動通信機器Ａの通話中に、利用実績
確認手段１２又は２２若しくは３２から近距離無線通信
端末Ｃ１又はＤ１若しくはＥ１を介して出力する交換対
象の利用実績信号を移動通信機器Ａで受信して管理セン
ターＢに送信する。The mobile communication device A is connected to each of the use result checking means 12, 22, 32 of the store 1, the facility 2, and the institution 3 by a short-range wireless communication interface such as Bluetooth. Each of the use result confirmation means 12, 22, 32 has a short-range wireless communication terminal C1, D1, E such as Bluetooth.
1 is provided. During the call of the mobile communication device A, the mobile communication device A receives and manages a usage result signal to be exchanged, which is output from the usage result confirmation means 12 or 22 or 32 via the short-range wireless communication terminal C1 or D1 or E1. Send to Center B.
【００２７】尚、加算後の蓄積ポイントは、移動通信機
器Ａから管理センターＢに問い合わせることで何時でも
確認可能である。もっとも、ポイントの加算蓄積処理毎
に、管理センターＢから今回の加算ポイント数、合計の
ポイント数等を返信し、これを移動通信機器Ａで受信し
て近距離無線通信端末Ｃ１又はＤ１若しくはＥ１より利
用実績確認手段１２又は２２若しくは３２に送信し、こ
れら利用実績確認手段に付属する表示器等から報知して
もよい。The accumulated points after the addition can be confirmed at any time by making an inquiry from the mobile communication device A to the management center B. However, the management center B returns the number of points added this time, the total number of points, and the like, and receives this at the mobile communication device A and receives it from the short-range wireless communication terminal C1, D1, or E1 for each point accumulation process. The information may be transmitted to the usage result confirmation means 12 or 22 or 32, and may be notified from a display or the like attached to the usage result confirmation means.
【００２８】店舗１、施設２、機関３の各特典指定手段
１３，２３，３３と、移動通信機器Ａとの間もブルート
ゥース等の近距離無線通信インターフェースで結んでい
る。各特典指定手段１３，２３，３３にはそのブルート
ゥース等の近距離無線通信端末Ｃ２，Ｄ２，Ｅ２を設け
ている。移動通信機器Ａの通話中に、特典指定手段１３
又は２３若しくは３３から近距離無線通信端末Ｃ２又は
Ｄ２若しくはＥ２を介して出力する特典に交換するポイ
ントの価値情報信号を移動通信機器Ａで受信して管理セ
ンターＢに送信し、管理センターＢからの利用可能ポイ
ントや特典付与の許可信号等を移動通信機器Ａで受信し
て近距離無線通信端末Ｃ２又はＤ２若しくはＥ２より特
典指定手段１３又は２３若しくは３３に送信する。The privilege designating means 13, 23, 33 of the store 1, the facility 2, the institution 3, and the mobile communication device A are also connected by a short-range wireless communication interface such as Bluetooth. Each privilege designating means 13, 23, 33 is provided with a short-range wireless communication terminal C2, D2, E2 such as Bluetooth. During the call of the mobile communication device A, the privilege designating means 13
Alternatively, the mobile communication device A receives a value information signal of a point to be exchanged for a privilege output from 23 or 33 through the short-range wireless communication terminal C2 or D2 or E2, transmits the signal to the management center B, and The mobile communication device A receives an available point, a permission grant signal, or the like, and transmits the signal to the privilege designating unit 13, 23, or 33 from the short-range wireless communication terminal C2, D2, or E2.
【００２９】図３に示すように、会員が店舗１又は施設
２若しくは機関３で利用実績をポイントに交換してポイ
ントを貯める場合、移動通信機器Ａから電話をかけて管
理センターＢを呼び出し（Ｔ１）、自動メッセージ応答
に従い「利用実績をポイントに交換」を選んで暗証番号
を入力する（Ｔ２）。会員管理部門Ｂ０において暗証番
号の照合により本人確認し（Ｔ３）、本人確認される
と、ポイント加算許可信号が返信され（Ｔ４）、代金決
済手段１１におけるレジの通過や、料金徴収手段２１又
は３１における発券処理により確定される商品代金や徴
収料金等に見合う価値情報を利用実績として確認する
（Ｔ５）。尚、既にポイントへの交換済の利用実績や、
交換対象外の店舗等における利用実績は、この確認処理
で排除される。又、管理センターＢにおいて暗証番号不
一致により本人確認不可の場合、移動通信機器Ａ側に異
常メッセージが返信される（Ｔ８）。As shown in FIG. 3, when the member exchanges the usage record for points at the store 1, the facility 2, or the institution 3, and accumulates points, the mobile communication device A calls the management center B by calling (T1). In accordance with the automatic message response, the user selects "exchange usage record for points" and inputs a password (T2). The member management section B0 confirms the identity by collating the personal identification number (T3), and when the identity is confirmed, a point addition permission signal is returned (T4). In step T5, value information corresponding to the product price, collection fee, and the like determined by the ticketing process is confirmed as use results. In addition, the usage record that has already been exchanged for points,
The usage record at stores and the like that are not subject to exchange is excluded by this confirmation processing. If the personal identification is not possible due to the password mismatch at the management center B, an abnormal message is returned to the mobile communication device A side (T8).
【００３０】確認した利用実績は移動通信機器Ａから管
理センターＢに送信される（Ｔ６）。この送信信号に
は、確認済の交換対象となる利用実績の他、店舗１等を
区別する営業所ＩＤ等が含まれる。そして、ポイント管
理部門Ｂ１にて、会員本人の当該店舗等における貯蓄ポ
イントに今回の利用実績に見合ったポイントが加算され
（Ｔ７）、電話を切って正常終了する。The confirmed usage record is transmitted from the mobile communication device A to the management center B (T6). The transmission signal includes a sales office ID for distinguishing the store 1 and the like, in addition to the confirmed usage record to be exchanged. Then, in the point management section B1, a point corresponding to the current use result is added to the saving point of the member himself / herself in the store or the like (T7), the call is terminated, and the process ends normally.
【００３１】図３に示すように、会員が店舗１又は施設
２若しくは機関３でポイントを特典に交換する場合、移
動通信機器Ａから電話をかけて管理センターＢを呼び出
し（Ｕ１）、自動メッセージ応答に従い「ポイントを特
典に交換」を選んで暗証番号を入力する（Ｕ２）。会員
管理部門Ｂ０において暗証番号の照合により本人確認し
（Ｕ３）、本人確認されると、ポイント管理部門Ｂ１で
検索した利用可能ポイントが返信され（Ｕ４）、移動通
信機器Ａ及び特典指定手段１３又は２３若しくは３３の
各表示器等に利用可能ポイントが表示される（Ｕ５）。
暗証番号不一致により本人確認不可の場合、移動通信機
器Ａ側に異常メッセージが返信される（Ｕ１１）。As shown in FIG. 3, when a member exchanges points for a privilege at the store 1, the facility 2, or the institution 3, a call is made from the mobile communication device A to the management center B (U1), and an automatic message response is performed. , Select "exchange points for benefits" and enter the password (U2). The member management section B0 confirms the identity by collating the personal identification number (U3). When the identity is confirmed, the usable point searched by the point management section B1 is returned (U4), and the mobile communication device A and the privilege designating means 13 or The available points are displayed on each of the display devices 23 and 33 (U5).
If the personal identification is not possible due to the password number mismatch, an abnormal message is returned to the mobile communication device A side (U11).
【００３２】本人確認を経て利用可能ポイントが表示さ
れた後、特典指定手段１３又は２３若しくは３３から交
換する特典を指定する（Ｕ６）。このとき、利用可能ポ
イントを超える特典の指定は受け付けない。指定された
交換する特典の価値情報は移動通信機器Ａから管理セン
ターＢに送信され（Ｕ７）、ポイント管理部門Ｂ１に
て、その指定分に見合うポイントを会員本人の当該店舗
等における蓄積ポイントから減算すると共に（Ｕ８）、
移動通信機器Ａに特典付与の許可信号を返信する（Ｕ
９）。許可信号を受け取った特典指定手段１３又は２３
若しくは３３からは指定した特典又はその目録等が出力
され（Ｕ１０）、電話を切って正常終了する。After the available points are displayed after the personal identification, the privilege to be exchanged is designated by the privilege designating means 13 or 23 or 33 (U6). At this time, designation of a privilege exceeding the available points is not accepted. The value information of the designated privilege to be exchanged is transmitted from the mobile communication device A to the management center B (U7), and the point management section B1 subtracts points corresponding to the designated amount from the accumulated points of the member himself / herself in the store or the like. (U8)
A privilege grant permission signal is returned to the mobile communication device A (U
9). Privilege designating means 13 or 23 receiving the permission signal
Alternatively, the designated privilege or the list thereof is output from U or 33 (U10), the call is terminated, and the process ends normally.
【図１】本発明を適用したポイント交換システムの一実
施形態のブロック図。FIG. 1 is a block diagram of an embodiment of a point exchange system to which the present invention is applied.
【図２】ポイント蓄積時のフローチャート。FIG. 2 is a flowchart at the time of accumulating points.
【図３】特典享受時のフローチャート。FIG. 3 is a flowchart when a privilege is received.
Ａ；移動通信機器 Ｂ；管理センター（管理手段） A: Mobile communication equipment B: Management center (management means)
───────────────────────────────────────────────────── フロントページの続き (72)発明者 富士本 淳 東京都江東区有明３−１−25有明フロンテ ィアビルＢ棟 Ｆターム(参考） 5B049 CC36 EE02 GG06 5K067 AA34 BB02 EE02 EE16 FF02 ────────────────────────────────────────────────── ─── Continuing on the front page (72) Atsushi Fujimoto Inventor F-term (reference) 5B049 CC36 EE02 GG06 5K067 AA34 BB02 EE02 EE16 FF02 3-1-25 Ariake Frontier Building B, Ariake, Koto-ku, Tokyo
Claims (8)
用実績をポイントに交換するためのポイント交換方法で
あって、会員識別情報の管理と会員毎のポイントの管理
とを担う管理センターを有し、移動通信機器から管理セ
ンターを呼び出して管理センターにて会員本人の確認を
した後に、移動通信機器から管理センターに送られた交
換対象の利用実績に基づいて、管理センターにて会員本
人の貯蓄ポイントを加算することを特徴とするポイント
交換方法。1. A point exchange method for a member to exchange his or her own use results into points using a mobile communication device, wherein a management center responsible for managing member identification information and managing points for each member is provided. After calling the management center from the mobile communication device and confirming the identity of the member at the management center, based on the usage results of the exchange target sent from the mobile communication device to the management center, the management center A point exchange method characterized by adding saving points.
用実績をポイントに交換するためのポイント交換システ
ムであって、会員識別情報の管理と会員毎のポイントの
管理とを担う管理ファイルをもつ管理手段を備え、この
管理手段に、移動通信機器からの呼び出しに応じて会員
本人を確認する本人確認手段、移動通信機器から送られ
た交換対象の利用実績に基づいて会員本人の貯蓄ポイン
トを加算するポイント加算手段を設けたことを特徴とす
るポイント交換システム。2. A point exchange system for a member to exchange his / her own use results into points using a mobile communication device, wherein a management file for managing member identification information and managing points for each member is stored. Identification means for confirming the identity of the member in response to a call from the mobile communication device, and the member's saving points based on the usage record of the exchange target sent from the mobile communication device. A point exchange system comprising a point addition means for adding points.
確認手段を備え、この利用実績確認手段と移動通信機器
との間を近距離無線通信インターフェースで結ぶと共
に、利用実績確認手段からの信号を移動通信機器で受信
して管理手段に送信する仕様にした請求項２記載のポイ
ント交換システム。3. A use result confirmation means for confirming the use result of the exchange target. The use result confirmation means is connected to the mobile communication device by a short-range wireless communication interface, and a signal from the use result confirmation means is transmitted. 3. The point exchange system according to claim 2, wherein the point exchange system is designed to receive the data at the mobile communication device and transmit it to the management means.
イントを特典に交換するためのポイント交換方法であっ
て、会員識別情報の管理と会員毎のポイントの管理とを
担う管理センターを有し、移動通信機器から管理センタ
ーを呼び出して管理センターにて会員本人の確認をした
後に、移動通信機器から管理センターに送られた交換す
るポイントの価値情報に基づいて、管理センターにて会
員本人の貯蓄ポイントを減算すると共に、会員に特典を
付与することを特徴とするポイント交換方法。4. A point exchange method for exchanging points saved by a member for a privilege using a mobile communication device, comprising a management center for managing member identification information and managing points for each member. After calling the management center from the mobile communication device and confirming the identity of the member at the management center, based on the value information of the points to be exchanged sent from the mobile communication device to the management center, the member at the management center is referred to. A point exchange method characterized by subtracting saving points and granting a privilege to a member.
後に、管理センターから移動通信機器に利用可能ポイン
トを通知し、この後、移動通信機器から管理センターに
交換するポイントの価値情報を送信する請求項４記載の
ポイント交換方法。5. After confirming the identity of the member at the management center, the management center notifies the mobile communication device of an available point, and thereafter, the mobile communication device transmits value information of the points to be exchanged to the management center. The point exchange method according to claim 4.
イントを特典に交換するためのポイント交換システムで
あって、会員識別情報の管理と会員毎のポイントの管理
とを担う管理ファイルをもつ管理手段を備え、この管理
手段に、移動通信機器からの呼び出しに応じて会員本人
を確認する本人確認手段と、移動通信機器から送られた
交換するポイントの価値情報に基づいて会員本人の貯蓄
ポイントを減算するポイント減算手段及び特典の付与を
許可する特典付与許可手段を設けたことを特徴とするポ
イント交換システム。6. A point exchange system for exchanging points accumulated by a member for a privilege using a mobile communication device, comprising a management file for managing member identification information and managing points for each member. Management means, wherein the management means includes: identity confirmation means for confirming the identity of the member in response to a call from the mobile communication device; and the member's saving points based on the value information of the exchanged points sent from the mobile communication device. A point exchange system comprising a point subtracting means for subtracting the number and a privilege granting means for granting a privilege.
能ポイントを移動通信機器に通知するポイント通知手段
を設けた請求項６記載のポイント交換システム。7. The point exchange system according to claim 6, wherein the management means includes point notification means for notifying the mobile communication device of the confirmed available points of the member.
備え、この特典指定手段と移動通信機器との間を近距離
無線通信インターフェースで結ぶと共に、特典指定手段
からの信号を移動通信機器で受信して管理手段に送信
し、管理手段からの信号を移動通信機器で受信して特典
指定手段に送信する仕様にした請求項６又は７記載のポ
イント交換システム。8. A privilege designating means for designating a privilege to be exchanged. The privilege designating means is connected to the mobile communication device by a short-range wireless communication interface, and a signal from the privilege designating device is received by the mobile communication device. 8. The point exchange system according to claim 6, wherein the point exchange system transmits the signal to the management unit, receives the signal from the management unit by the mobile communication device, and transmits the signal to the privilege designating unit.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP2000360712A JP2002163534A (en) | 2000-11-22 | 2000-11-22 | Point exchange method and point exchange system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP2000360712A JP2002163534A (en) | 2000-11-22 | 2000-11-22 | Point exchange method and point exchange system |
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| Publication Number | Publication Date |
|---|---|
| JP2002163534A true JP2002163534A (en) | 2002-06-07 |
Family
ID=18832259
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| Application Number | Title | Priority Date | Filing Date |
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| JP2000360712A Pending JP2002163534A (en) | 2000-11-22 | 2000-11-22 | Point exchange method and point exchange system |
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| JP (1) | JP2002163534A (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
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| JP2020135592A (en) * | 2019-02-22 | 2020-08-31 | 株式会社Ｑｕａｎｔｕｍ Ｂａｎｋ | Taxi fare discount system and taxi fare discount method |
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