JP2002163331A - House information providing system and recording medium recording house information providing program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a house information providing system capable of providing various kinds of information on the maintenance of house to a resident by utilizing an information communication network such as the Internet. SOLUTION: This system is provided with a member DB 25 for storing client data including the electronic mail addresses of residents, building management DB 27 for storing building management data including the type of house and the date of construction, house diagnosis DB 31 for storing check data including members, the check contents of members and the timing of check, house type DB 33 for storing member data by house types including constitutive members by types of house, and control part 9 for recognizing a member matched to the type of house included in the building management data out of the member data by house types, reading the check contents of the recognized member out of the check data on the basis of the date of construction included in the building management data and the check timing of the recognized member in the check data and transmitting the contents through the Internet 7 to the electronic mail address of the resident.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a housing information providing system, and more particularly, to a housing information providing system and a housing capable of providing various information related to house maintenance to a resident using an information communication network such as the Internet. The present invention relates to a recording medium on which an information providing program is recorded.

[0002]

2. Description of the Related Art With the spread of information communication networks such as the Internet, users can use personal computers, mobile communication terminals (mobile phones, PHSs (Personal Handy-Phone System)).
m) or PDA (Personal Digital Assistant)) or the like, necessary information can be obtained from a predetermined site such as a homepage.

Until now, Internet sites for residents unique to construction manufacturers have been established. Some of these sites provide information on regular maintenance methods, repairs, renovations, etc., as well as applications from users and an inquiry window.

[0004] The information provided on the site unique to the building maker is provided by access from a user, and according to the arrival of a predetermined time such as inspection and repair,
It is not sent for each customer.

[0005]

[Problems to be solved by the present invention]
Periodic inspections and maintenance such as repairs of members or parts are performed by each resident voluntarily based on a manual that contains general advice, but each resident continues these tasks regularly. It is difficult to do.

[0006] For this reason, the person in charge of the construction maker has established a contact point with the customer by telephone or the like. This confirmation by telephone has to be performed for each resident, and also for each periodic inspection and repair item, which requires a lot of human labor.

[0007] An object of the present invention is to record a house information providing system and a house information providing program which can provide various information on house maintenance to a resident in a timely manner using an information communication network such as the Internet. It is another object of the present invention to provide a recording medium that has been designed.

[0008]

SUMMARY OF THE INVENTION A housing information providing system according to the present invention includes a resident data including a resident's transmission destination, a house type and a construction time, and a member, an inspection including inspection contents and an inspection time of the member. Storage means for storing data and house type-specific member data including constituent members for each house type, and recognizing a member matching the house type included in the resident data among the house type-specific member data. Then, based on the building time included in the resident data and the inspection time of the recognition member in the inspection data, read the inspection content of the recognition member from the inspection data, and read the inspection content of the resident via a communication line. And control means for transmitting to a transmission destination.

[0009] Further, the housing information providing system of the present invention comprises:
Tenant data including resident's destination, residence type and construction time, members, replacement list data including replacement contents and replacement time of the member, and residence type-specific member data including constituent members by residence type And storage means for storing the house type-specific member data, the member corresponding to the house type included in the resident data is recognized, and the building time included in the resident data and the exchange list data are included. Control means for reading the replacement content of the recognition member from the replacement list data based on the replacement time of the recognition member and transmitting the content to the destination of the resident via a communication line.

[0010] The housing information providing system according to the present invention comprises:
Tenant data including resident's transmission destination, residence type and construction time, member list, repair list data including the repair content and repair time of the member, and residence type-specific member data including constituent members for each residence type Storage means for storing a member corresponding to a house type included in the resident data among the house type-specific member data, a building time included in the resident data, and the repair list data And control means for reading the repair content of the recognition member from the repair list data based on the repair time of the recognition member and transmitting the repair content to the destination of the resident via a communication line.

In another aspect, the present invention is a computer-readable recording medium storing a program for causing a computer to function as a house information providing system realized in any of the above three aspects.

[0012] The house information providing system of the present invention comprises: resident data including a transmission destination of a resident, a house type and a construction time; inspection data including members, inspection contents and inspection time of the members; Storage means for storing house-type-specific member data including another component, and a member requiring inspection based on the construction time and the inspection time of the inspection data included in the resident data, and recognizing the house-type member. Based on the presence / absence of the recognition member in the data corresponding to the type of house included in the resident data, the inspection content of the recognition member is read from the inspection data, and the resident is read via a communication line. And control means for transmitting to the transmission destination.

[0013] Further, the housing information providing system of the present invention comprises:
Tenant data including resident's destination, residence type and construction time, members, replacement list data including replacement contents and replacement time of the member, and residence type-specific member data including constituent members by residence type Storage means for storing the resident data, and recognizes a member requiring replacement from the building time included in the resident data and the replacement time included in the replacement list data, and among the house type-specific member data, the resident data Based on the presence or absence of the recognition member in the data corresponding to the type of house included in the control, reading the exchange content of the recognition member from the exchange list data, and transmitting the content to the transmission destination of the resident via a communication line Means.

[0014] Further, the housing information providing system of the present invention comprises:
Tenant data including resident's transmission destination, house type and construction time, repair list data including members, repair contents and repair history of the members, and house type-specific member data including constituent members by house type And a storage means for storing the occupant data, and recognizing a member requiring repair from the building time included in the resident data and the repair time included in the repair list data. Based on the presence or absence of the recognition member in the data corresponding to the type of house included in the control, reading the repair content of the recognition member from the repair list data, and transmitting the repair content to the destination of the resident via a communication line Means.

In another aspect, the present invention is a computer-readable recording medium storing a program for causing a computer to function as a house information providing system realized by any one of the above three aspects.

[0016]

Embodiments of the present invention will be described below in detail with reference to the accompanying drawings. FIG. 1 is a block diagram illustrating a configuration of a house information providing system according to an embodiment of the present invention.

First, the home information providing system uses a site that can provide information, such as a homepage, to communicate with the resident about the maintenance of the home. In particular, according to the arrival of a predetermined time, the message “Recommendation for inspection and maintenance (FIG. 14A)
See), “Repair / reform recommendation message (Fig. 1)
4 (B)) for each resident's terminal.
It is intended to deepen maintenance contact with residents.

The housing information providing system shown in FIG. 1 is realized by the information server 1, the service terminal 3, the resident terminal 5, and the Internet 7. The information server 1 discloses the information of the homepage via the Internet 7 and provides the information. In particular, in response to the arrival of a predetermined time, a message prompting inspection, replacement, or repair (reform) of facilities, members, and parts (hereinafter, collectively referred to as members) of each resident's house is created, and the corresponding resident is created. Terminal 5
Send to

The service terminal 3 is arranged, for example, at a service counter of each business office. The service terminal 3
The company accesses its homepage via the Internet 7 and responds to inquiries / consultations on house maintenance. Further, the service terminal 3 can exchange data with a service terminal located at another base in an in-house system (not shown).

[0020] The resident terminal 5 is arranged at a customer house or the like that has already moved into the purchased house. The resident terminal 5 receives and stores information (“inspection / care recommendation message”, “repair / reform recommendation message”) on the maintenance of its own house from the information server 1 by e-mail or the like. The displayed e-mail is displayed on the display screen according to the operation of the user of the resident terminal 5.

In FIG. 1, an Internet service provider (not shown) is disposed between the information server 1, the service terminal 3, and the resident terminal 5 and the Internet 7. The Internet service provider and each of the information server 1, the service terminal 3, and the resident terminal 5 are connected by an ISDN line or the like.

The service terminal 3 and the resident terminal 5 are connected to the TC
The information server 1 is connected so as to be able to communicate with the information server 1 using a communication protocol for the Internet such as P / IP. Next, a detailed configuration of the information server 1 will be described. The information server 1 includes a control unit 9, a transmission / reception unit 11,
AM 13, ROM 15, input operation unit 17, display unit 19,
CD-ROM drive 21, member database (hereinafter, referred to as
DB) 25, building management DB 27, repair history DB 2
9, a house diagnosis DB31 and a house type DB33.

The control unit 9 is a CPU, and controls the operation of the information server 1 as a whole. In particular, communication control of the transmission / reception unit 11, the member DB 25, the building management DB 27, the repair history DB 2
9. Using the data stored in the house diagnosis DB31 and the house type DB33, "inspection / care recommended message", "repair / reform recommended message"
, And a process of reading display data of a homepage or the like from the ROM 15.

The transmission / reception unit 11 performs data transmission and reception processing with the resident terminal 5 and the like based on an instruction from the control unit 9. In particular, the transmission / reception unit 11 transmits an “inspection / care recommendation message” and a “repair / reform recommendation message” to predetermined resident terminals. RA
M13 temporarily stores data necessary for the processing of the information server 1. The ROM 15 fixedly stores display data relating to the homepage and a processing program of the information server 1.

The input operation unit 17 is a keyboard, a mouse, and the like, and is operated when updating the contents of various databases described later. The display unit 19 is an LCD or the like, and converts the code data from the control unit 9 into display data each time the various databases are updated, and performs display processing. CD-RO
Based on an instruction from the control unit 9, the M drive 21
The program or the like stored in the D-ROM 23 is read and written in the RAM 13 or the like.

Member DB 25, building management DB 27, repair history DB 29, house diagnosis DB 31, house type DB 33
Is a large-capacity storage device such as a magneto-optical disk library device. FIG. 1 shows that each DB is stored individually in each storage device.
It may be provided in one storage device.

FIG. 2 is a diagram illustrating customer data stored in the member DB 25. The customer data is data indicating a profile of each resident, and includes a householder, a date of birth, an address, a telephone number, and an e-mail address corresponding to the resident ID.

In the example shown in FIG. 2, the owner of the household is "Ichiro Yamada", the date of birth is "October 13, 1930", and the resident ID is "P00123".
Address "XXX-ku, Tokyo ...", Phone number "03-YYYY-ZZZZ",
E-mail address “seki@ccc.co.jp”
Is stored.

FIG. 3 is a diagram exemplifying building management data stored in the building management DB 27. Building management data
It is data on each resident's house, and corresponds to the resident ID, a house code assigned by the building maker, a house name assigned by the resident, etc., a building site address, a building age, and a building maker of the house. Of the house indicating the trade name of the house.

In the example of FIG. 3, the resident ID shown in FIG.
House code “78910042” corresponding to “P00123”, house name “AB
C, Building address "XXX-ku, Tokyo ...", Building date "1980/1
0 ”and the house type“ AAA ”are stored.

FIG. 4 is a diagram exemplifying repair history data stored in the repair history DB 29. Repair history data is
This data indicates the repair history of each resident's house, and consists of the repair date, repair location, material, construction content, and repair cost corresponding to the house code.

In the example of FIG. 4, the house code "78" shown in FIG.
910042 "is stored. The first is
The repair date “1990/10”, repair location “outer wall”, material “hard wood chip cement board acrylic elastic paint”, construction details “repainting”, and repair cost “aaa” are stored. Stores the repair date “1990/10”, the repair location “roof”, the material “Brook tile”, the construction content “repainting”, and the repair cost “fff”.

The repair history data shows the repair history for each house. Therefore, when the resident changes the residence, the repair history of the previous resident is stored in the repair history of the new resident.

FIG. 5 is a diagram exemplifying house type-specific member data stored in the house type DB 33. As shown in FIG. The house type-specific member data is data for knowing the members included in the house when a house type is specified.

The example of FIG. 5 shows a part of the members constituting the house type “AAA” shown in FIG. 3, and the equipment / member / part name of the equipment / member / part code “100XYZ” “outer wall”. ”, Equipment / member / part code“ 110XXX ”, equipment / member / part name“ roof ”, equipment / member / part code“ 211YY
The equipment / member / part name “Gas water heater” of the equipment / member / part name “112XXY” of the equipment / member / part code “112XXY” is stored.

Finally, the house diagnosis DB 31 stores data serving as indices for checking or repairing each resident's house. This data includes inspection data (FIGS. 6 and 7).
), Exchange list data (see FIG. 8), and repair list data (see FIG. 9).

FIGS. 6 and 7 are diagrams exemplifying inspection data. The inspection data is composed of members constituting the house, contents of inspection / care for the members, and frequency (inspection time) of the inspection / care.

In this example, the member and the inspection and
The contents of the maintenance are stored in descending order of the frequency of inspection and maintenance. For example, the material "gas sensor" and the contents of inspection and maintenance "Is the power lamp on?"
Are stored as those requiring inspection / care frequency “daily inspection / care” (see FIG. 6).

In addition, the material "Electric water heater" and the contents of inspection and maintenance "Is there any damage or water leak on the pipe insulation material?"
Are stored as those requiring an inspection / care frequency “inspection / care once a year” (see FIG. 7).

FIG. 8 is a diagram exemplifying exchange list data. The members to be stored in the exchange list data are members that need to be replaced after a predetermined number of years have elapsed among the members shown in FIGS. This exchange list data,
It consists of a member to be replaced, the content of replacement of the member, and the replacement time.

In the example of FIG. 8, the member “Johkasou (inspection and maintenance once every two to three months, see FIG. 6)” has a replacement content of “replace the machine part” and a replacement time of “about seven years”. Is stored.

FIG. 9 is a diagram exemplifying repair list data. The members to be stored in the repair list data are the members that need to be repaired (reformed) after a lapse of a predetermined number of years from the members shown in FIGS. The repair list data includes repair locations, materials, construction details, repair times, and repair costs according to the type of house in which the member to be repaired is used.

In the example of FIG. 9, in the case of the house type "AAA", the repaired portion "outer wall", the material "hard wood chip cement board acrylic elastic paint", the work content "repainting", the repair time "8"
１２12 years ”and the repair cost“ aaa ”are stored, and the repair location“ roof ”, material“ brook tile ”, construction details“ repainting ”, repair time“ 8-12 years ”, and repair cost “Ffff” is stored.

Creation of “Inspection / Care Recommendation Message” FIGS. 10 to 13 are flowcharts for explaining the operation of the house information providing system according to the present embodiment. FIG.
FIG. 11 is a flowchart illustrating a process of creating an “inspection / care recommendation message”.

First, in step S101, the resident ID and the e-mail address are recognized with reference to the customer data. In step S102, reference is made to the building management data. Next, in step S103, it is determined whether or not there is building management data corresponding to the predetermined resident ID.

Specifically, it is determined whether or not there is building management data (see FIG. 3) corresponding to the resident ID “P00123” of the customer data (see FIG. 2). In this case, since the building management data corresponding to the resident ID “P00123” exists, the process proceeds to step S104. If the building management data corresponding to the resident ID “P00123” does not exist, the message creation processing corresponding to the resident ID “P00123” ends.

Next, in step S104, the construction date and house type stored in the building management data are recognized.
Specifically, the building date “1980/10” and the house type “AAA” included in the building management data (see FIG. 3) of the resident ID “P00123” are recognized.

Next, in step S105, the house type-specific member data (see FIG. 5) is referred to, and step S106 is performed.
Recognize the relevant equipment / member / part. Specifically, of the house type-specific member data, the equipment, members, and the like constituting the house of the type “AAA” recognized in step S104.
Parts (codes and names) are recognized.

Next, in step S107, the inspection data (see FIGS. 6 and 7) is referred to, and then in step S1.
At 08, it is determined whether there is a house type-specific facility, member, or part that prompts an inspection. Specifically, of the members included in the inspection data, based on the inspection time of the members recognized in step S106 and the building date recognized in step S104, it is determined whether or not there is any member that should be inspected. Determine.

In the present embodiment, it is assumed that the control unit 9 executes the operations shown in FIGS. 10 and 11 once a month. Therefore, of the members recognized in step S106, the monthly inspection and maintenance such as "monthly inspection and maintenance", "inspection and maintenance after each use", and "inspection and maintenance once or twice a month". Also, a member whose inspection time is large corresponds to a member for which inspection should be prompted. Further, a member whose inspection time is “inspection and maintenance once every six months (twice a year)” is determined as a member to be prompted to inspect once every six months.

If it is determined in step S108 that there is a member that prompts an inspection, the flow advances to step S109 to read out the corresponding "inspection / care content" from the inspection data.
The data is stored in the RAM 13, and the process proceeds to step S109. Also,
If there is no member prompting the inspection, step S11
Go to 0.

Next, in step S110, the exchange list data (see FIG. 8) is referred to, and then in step S111.
Then, it is determined whether there is a facility type-specific facility, member, or part for which replacement is urged. Specifically, among the members included in the replacement list data, based on the replacement time of the member recognized in step S106 and the building date recognized in step S104, it is determined whether there is a member to be replaced. Is determined.

For example, according to FIG. 8, the member "gas sensor" is replaced every five years after new construction. Therefore, when the member “gas sensor” is included in the resident's house type “AAA”, the resident ID “P0012” whose building date is “1980/10”
The house 3 is the fourth replacement time after new construction on the date 2000/10, so it is a member to be promoted for replacement.

If it is determined in step S111 that there is a house type-specific facility / member / part for which replacement is urged, the process proceeds to step S112, where the corresponding "replacement content" is read from the replacement list data and stored in the RAM 13. If there is no house type-specific equipment / member / part that prompts replacement, the process proceeds to step S113.

In step S113, it is determined whether or not data of "inspection / care content" (step S109) and "replacement content" (step S112) are stored in the RAM 13. Here, if the data is stored in the RAM 13, the process proceeds to step S114, and a "recommendation message for inspection / care (or including replacement)" is created. If the data is not stored in the RAM 13, the message creation process corresponding to the resident ID “P00123” is ended.

FIG. 14A is a diagram exemplifying a “check / care recommendation message”. Here, subheadings of "inspection / care information" and "recommended replacement" are provided in the main heading of "message content".

In the lower layer of the subheading “Inspection / Care Information”, there are “Equipment / Member / Parts” and “Points of Inspection / Care”, and the data read in step S109 (shown by xxx). )It is shown.

In the lower layer of the subheading “Recommended replacement”, the items “equipment / member / part”, “contents of replacement” and “indication of replacement time”, and the data read out in step S112 ( xxx). Finally, in step S115, the message created in step S114 is transmitted to the e-mail address recognized in step S101.

FIG. 12 is a flowchart for explaining the repair plan data creating process. First, step S2
At 01, the house code, the repair date, the repair location, the material, the construction content, and the repair cost are recognized with reference to the repair history data (see FIG. 4).

Next, in step S202, the building management data (see FIG. 3) is referred to, and then in step S203.
Then, it is determined whether or not the building management data corresponding to the predetermined resident ID exists. The processing here is the same as the processing in step S103 described above.

If it is determined in step S203 that there is building management data corresponding to a predetermined resident, the flow advances to step S204 to recognize the building date and house type of the building management data. If not, the process of creating the “repair plan data” corresponding to the predetermined resident is ended.

Next, in step S205, reference is made to the house type-specific member data (see FIG. 5).
At 206, the corresponding equipment / member / part is recognized. Specifically, in the house type-specific member data, step S20
The equipment, members, and parts (codes and names) that make up the house of the type recognized in 4 are recognized.

Next, in step S207, the repair time is calculated from the building date of the building management data and the repair date of the repair history data. Specifically, of the members included in the repair list data (see FIG. 9), the repair time of the member recognized in step S204, the construction date recognized in step S204, and the repair history (see FIG. 4) Calculate the location and time of next repair from the repair date.

For example, the building management data shown in FIG. 3 includes the building date “1980/1” corresponding to the resident ID “P00123”.
0 and the house type “AAA” are stored.
The repair history data shown in FIG. 4 includes the repair date “1990” of the repair location “outer wall” and “roof” corresponding to the resident ID “P00123”.
/ 10 "is stored.

For example, regarding the members “outer wall” and “roof”, the repair time of each of these members is every 8 to 12 years after the new construction according to the repair list data. Therefore, the construction date “19
From "80/10" and the repair date "1990/10", the next repair time (the second time after new construction) of the repair part "outer wall" and "roof"
The year will be "2000/10".

Finally, in step S208, the repair location, the repair date, the material, the construction content, the (next) repair time, and the repair cost are stored for each house (customer ID). This data is stored in the RAM 13 or the like as repair plan data for each house.

In the present embodiment, it is assumed that control unit 9 executes the operation shown in FIG. 12 once a year. Therefore, FIG.
The repair plan data is created for each house (for each resident ID) from the repair time (repair cycle) of the repair list data of FIG. 3, the building date of the building management data of FIG. 3, and the repair date of the repair history data of FIG. You.

"Repair / reform recommendation message"
FIG. 13 is a flowchart illustrating a process of creating a “repair / reform recommendation message”. First, in step S301, the resident ID and the e-mail address are recognized with reference to the customer data (see FIG. 2).

Next, in step S302, referring to the repair plan data created in the process of FIG.
The repair location (for each house type) of the repair plan data corresponding to the resident ID recognized in 01 is recognized. Here, in step S303, it is determined whether or not the repair plan data includes a repair location prompting repair.

In step S303, if there is a place that prompts for repair, the flow advances to step S304 to read repair data of "construction content (repair content)" and "repair cost" from the repair plan data, and then in step S305, Create "Repair / reform recommendation message". Also,
If the repair location does not exist, the process of creating the “repair / reform recommendation message” for the resident ID recognized in step S301 ends. Finally, step S
In step 306, the message created in step S305 is transmitted to the e-mail address recognized in step S301.

FIG. 14B is a diagram exemplifying a “repair / reform recommendation message”. Here, a subheading "Recommendation / reform recommendation" is provided in the main heading "Message content".

Under the subheading “Recommendation / renovation recommendation”, there are fixed greetings, “equipment / member / part”, “repair / renovation contents” and “repair cost estimate”.
And the data (x read out in the process of step S304)
xx).

As described above, the housing information providing system according to the present embodiment performs the processing shown in FIGS. 10 and 11 for each resident at a predetermined frequency (once a month).
By performing the processing shown in FIG. 13 at a predetermined frequency (once a year) to each resident, information on maintenance (inspection, replacement, repair) of the house can be provided.

In particular, here, it is possible to omit provision of information on members not included in each resident's house by steps S105 and S106 shown in FIGS. 10 and 11 and steps S205 and S206 shown in FIG. It is possible to avoid providing unnecessary information to the customer side.

Further, not only the messages illustrated in FIGS. 14A and 14B are transmitted to each resident terminal, but also a window for consultation and request for exchange or repair on each message screen. For example, by directly clicking on a site (illustrated in the 欄 column of each message screen), the intention of the building maker can be easily displayed.

Thus, the person in charge of the building maker can know the response of the customer using the service terminal 3 arranged at each base. The embodiments of the present invention have been described in detail with reference to the drawings. However, the specific configuration is not limited to these embodiments, and changes in design and the like can be made without departing from the scope of the present invention. There may be.

For example, in the above-described embodiment, messages relating to inspection, replacement, and repair are created based on a series of processing shown in FIGS. 10 and 11 in consideration of processing efficiency. As another mode, a configuration may be adopted in which the message creation processes related to inspection, replacement, and repair are executed in parallel. In addition, the inspection time shown in FIGS.
In the replacement time shown in FIG. 9 and the repair time shown in FIG. 9, the frequency of processing may be freely changed, for example, by considering the lowest frequency.

In this case, the processing relating to the inspection (step S
101 to S109 and step S115) are performed at a frequency of once a week, and processing related to replacement (mainly steps S110 to S109) is performed.
S115) is performed once a year, and the processes related to repair (steps S201 to S208 and step S301) are performed.
To S306) is performed once every 5 to 10 years.

In addition, since the maintenance of a house includes a simple replacement work to a repair (reform) work requiring a detailed meeting, a message can be created early and transmitted to the resident terminal. In this case, of the replacement and repair thresholds,
The shortest timing (8 to 12 years, 8 years, etc.)
Can be set.

In the above embodiment, for convenience of explanation, customer data stored in the member DB 25 (see FIG. 2), building management data stored in the building management DB 27 (see FIG. 3), and stored in the repair history DB 29 Repair history data (see FIG. 4) is provided individually. As another form, a configuration in which these data are unified into one piece of data may be provided.

In this case, the data (resident data) includes information unique to the resident such as the resident ID, the e-mail address of the resident, the construction time of the resident's residence, and the type of residence. Only needs to include the replacement or repair history of the members constituting the house. Inspection data includes materials,
The inspection content and inspection time of the member are included. The exchange list data includes the member, the exchange content of the member, and the exchange time. The repair list data includes the member, the repair content of the member, and the repair time. The equipment / member / part data by type (member data by house type) includes constituent members for each house type.

Regarding “Inspection / care message”
The control unit 9 recognizes, from the house type-specific member data, members that match the house type included in the resident data. Next, based on the construction time included in the resident data and the inspection time of the recognition member in the inspection data, the inspection content of the recognition member is read from the inspection data, and the electronic content of the resident terminal 5 is read via the Internet 7. Send to email address.

Regarding the “replacement recommendation message”, the control unit 9 recognizes a member that matches the house type included in the resident data among the house type-specific member data. Next, based on the building time included in the resident data and the replacement time of the recognition member in the replacement list data, the replacement content of the recognition member is read from the replacement list data, and the resident terminal 5 is connected via the Internet 7. To your e-mail address. In addition, in addition to the building time included in the resident data and the replacement time of the recognition member in the replacement list data, the member for which the message is to be created may be determined in consideration of the replacement history.

Regarding the “repair / reform recommendation message”, the control unit 9 recognizes a member that matches the house type included in the resident data among the house type-specific member data. Next, based on the construction time included in the resident data and the repair time of the recognition member in the repair list data, the repair content of the recognition member is read out from the repair list data, and the resident terminal 5 is connected via the Internet 7. To your e-mail address. In addition, in addition to the building time included in the resident data and the repair time of the recognition member in the repair list data, the member to be created for the message may be determined in consideration of the repair history.

In the above embodiment, first, among the members included in the inspection data (or the replacement list data and the repair list data), a member that matches the type of the house is recognized. Each message is created from the inspection time (or replacement time, repair time) of the recognition member and the inspection content (or replacement content, repair content) of the recognition member. As another form, firstly, inspection (or replacement, replacement,
(Repair) is recognized, and then, among the house type-specific member data, it is determined whether or not the data corresponding to the house type includes the recognized member, and “inspection / care (or replacement) is performed. , Repair) recommendation message ". In addition to the building time included in the resident data and the replacement time (repair time) of the recognition member in the replacement list data (or repair list data), the replacement history (repair history) is taken into consideration, and the “replacement (repair history)” is considered. ) The member for which the “recommended message” is to be created may be determined.

In the above embodiment, the information server 1
Is actively transmitting a message about house maintenance to each resident terminal 5. As another form, the repair plan data and the like created by the processing of FIG. 12 are passively created as data at the time of the request only when there is a request for information provision from each resident terminal 5. May be displayed on the screen.

Further, the house information providing system of the present invention
It is also realized by a program for causing the present home information providing system to function. This program is stored in a computer-readable recording medium.

The recording medium on which the program for executing the operation of the present system is recorded is the R of the information server 1 shown in FIG.
The OM 15 itself may be used, or a program reading device such as a CD-ROM drive 21 may be provided as an external storage device, and the CD-ROM 23 or the like readable by inserting a recording medium into the program reading device. . Also,
The recording medium is a magnetic tape, cassette tape, floppy (registered trademark) disk, hard disk, MO / M
It may be a D / DVD or the like, or a semiconductor memory.

[0089]

According to the present invention, it is possible to provide information on the maintenance of the resident's house in a timely manner, and the person in charge of the building maker can perform the maintenance of the maintenance contained in the message transmitted to the resident terminal. Additional contacts with customers can be provided through the inquiry site.

Further, by using the equipment / member / part data for each type of house, it is possible to transmit a message limited to only information on the equipment / members / parts constituting each resident's house. Therefore, confusion on the resident side can be avoided.

[Brief description of the drawings]

FIG. 1 is a block diagram illustrating a configuration of a house information providing system according to an embodiment of the present invention.

FIG. 2 is a diagram illustrating customer data stored in a member DB;

FIG. 3 is a diagram illustrating an example of building management data stored in a building management DB.

FIG. 4 is a diagram illustrating an example of repair history data stored in a repair history DB.

FIG. 5 is a diagram exemplifying house type-specific member data stored in a house type DB;

FIG. 6 is a diagram exemplifying inspection data.

FIG. 7 is a diagram exemplifying inspection data.

FIG. 8 is a diagram exemplifying exchange list data;

FIG. 9 is a diagram illustrating repair list data.

FIG. 10 is a flowchart illustrating an inspection / care recommendation message creation process.

FIG. 11 is a flowchart illustrating an inspection / care recommendation message creation process.

FIG. 12 is a flowchart illustrating a repair plan data creation process.

FIG. 13 is a flowchart illustrating a repair / reform recommendation message creation process.

FIG. 14A is a diagram illustrating an inspection / care recommendation message; FIG. 14B is a diagram exemplifying a repair / reform recommendation message.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Information server 3 Service terminal 5 Resident terminal 7 Internet 9 Control part 11 Transmission / reception part 13 RAM 15 ROM 17 Input operation part 19 Display part 21 CD-ROM drive 23 CD-ROM 25 Member DB 27 Building management DB 29 Repair management DB 31 House diagnosis DB 33 House type DB

──────────────────────────────────────────────────続 き Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) G06F 17/50 680 G06F 17/50 680B (72) Inventor Yukitaka Inami 2-3-17 Toranomon, Minato-ku, Tokyo Sekisui Chemical Co., Ltd. F-term (reference) 5B046 AA03 CA06 KA05

Claims (8)

[Claims] 1. A resident data including a resident's transmission destination, a resident's type and a construction time, a member, inspection data including an inspection content and an inspection time of the member, and a resident including a member of each type of the resident. Storage means for storing type-specific member data;
Among the house type-specific member data, a member that matches the house type included in the resident data is recognized, and the building time included in the resident data and the inspection time of the recognized member in the inspection data are determined. Control means for reading the inspection contents of the recognition member from the inspection data based on the inspection data and transmitting the inspection contents to a destination of the resident via a communication line. 2. Includes resident data including the destination of the resident, the type of house and the construction time, member list, exchange list data including the replacement content and time of replacement of the member, and constituent members for each type of house. Storage means for storing house type-specific member data, and among the house type-specific member data, a member that matches a house type included in the resident data is recognized, and a building time included in the resident data is recognized. Control means for reading the exchange content of the recognition member from the exchange list data based on the exchange time of the recognition member in the exchange list data, and transmitting the exchange content to the destination of the resident via a communication line. A housing information providing system, characterized in that: 3. Includes resident data including the resident's transmission destination, house type and building time, repair list data including members, repair contents and repair time of the members, and constituent members for each house type. Storage means for storing house type-specific member data, and among the house type-specific member data, a member that matches a house type included in the resident data is recognized, and a building time included in the resident data is recognized. Control means for reading the repair content of the recognition member from the repair list data based on the repair time of the recognition member in the repair list data, and transmitting the repair content to the destination of the resident via a communication line. A housing information providing system comprising: 4. A computer-readable recording medium on which a program for causing a computer to function as the home information providing system according to claim 1 is recorded. 5. The resident data including the resident's transmission destination, the house type and the construction time, the members, the inspection data including the inspection contents and the inspection time of the members, and the house including the constituent members for each house type Storage means for storing type-specific member data;
Recognize a member that needs to be inspected from the building time included in the resident data and the inspection time of the inspection data, and among the house type-specific member data, data corresponding to the house type included in the resident data. Control means for reading the inspection contents of the recognition member from the inspection data based on the presence or absence of the recognition member, and transmitting the inspection contents to a destination of the resident via a communication line. Delivery system. 6. Includes resident data including the resident's destination, resident type and building date, members, replacement list data including the replacement contents and replacement time of the members, and constituent members for each resident type. The storage means for storing the house type-specific member data, and the member requiring replacement is recognized based on the building time included in the resident data and the replacement time included in the replacement list data, and among the house type-specific member data, Based on the presence / absence of the recognition member in the data corresponding to the house type included in the resident data, reads out the exchange content of the recognition member from the exchange list data, and transmits the resident via a communication line. And a control means for transmitting information first. 7. Tenant data including a resident's transmission destination, a house type and a construction time, a member, repair list data including a repair content and a repair history of the member, and constituent members for each house type. The storage means for storing the house type-specific member data, and the member requiring repair is recognized from the building time included in the resident data and the repair time included in the repair list data, and among the house type-specific member data, Reading the repair content of the recognition member from the repair list data based on the presence or absence of the recognition member in data corresponding to the type of house included in the resident data, and transmitting the resident via a communication line. And a control means for transmitting information first. 8. A computer-readable recording medium on which a program for causing a computer to function as the house information providing system according to claim 5 is recorded.