JP2002140401A - Seat reservation and selling system and ticket selling management system of reservation company - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a seat reservation and selling system and a ticket selling management system of a reserving company capable of smoothly managing two kinds of change and refund procedures before and after the issue of tickets, and allowing a ticket issuing store to acquire the same sales and dealing percentage income as the conventional manner. SOLUTION: When a reservation request is issued from a user terminal, the server of a reservation company accepts seat reservation information and payment information related to the seat reservation through a seat reservation and selling site, and temporarily registers seats based on the seat reservation information, and executes the settlement of a price with a financial institute based on the payment information, and changes the temporary registration to registration based on the settlement, and informs the user terminal of the seat selling information. Then, the server of the reservation company decides the amount of payment by performing the acquisition processing of the prescribed percentage and various procedure reserve funds from the price from the financial institute corresponding to the settlement, and updates and registers the various procedure reserve funds in a various procedure reserve fund ledger set for the seat seller of the seat reservation and selling site, and performs payment processing to the seat seller of the price corresponding to the amounts of payment.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention belongs to a business patent and defines a flow of information and a flow of settlement accompanying reservation / payment of a reservation ticket for a railway or the like on the Internet, and a reservation company handling a reservation ticket such as a railway company. This is an invention that defines functions.

[0002]

2. Description of the Related Art Conventionally, trains are reserved at stations and travel agencies, and tickets are issued and settled. That is, the three actions of reservation, settlement, and ticketing were integrated. However, the rapid spread of the Internet has made it possible for individuals to make direct reservations on websites using personal computers and mobile devices. The remaining actions of settlement and ticketing are still unified, and it was necessary to go to a station or travel agency to purchase a reserved train ticket from the website or mobile. At this time, at the time of ticket issuance, the station and the travel agency had a sales equivalent to the face value and a certain handling (ticketing) commission income.

[0003] Japanese Patent Application Laid-Open No. 11-184935 describes a reservation system in which a portable terminal device accesses a computer network, makes a reservation for a predetermined server, and holds the reservation content in the portable terminal device. ing.

[0004] JP-A-2000-123203 discloses that
A ticket issuing device that includes a client and a server connected to the client via a line, and issues an entertainment ticket on the client side. The client selects a communication means with the server, an instruction means for instructing the server to read out information on the event and the like, a receiving means for receiving information on the event and the like, a display means for displaying information on the event and the like, an event and the vacant seat thereof. Possible selection means, means for issuing entertainment tickets. The server is provided with a storage unit for storing information such as an event, a communication unit with the client, a unit for reading out information about the event from the storage unit, and a unit for updating the vacancy information in the storage unit according to the client's ticket issuing information. An apparatus is described.

[0005]

[0005] Even if an individual makes a reservation, a ticket cannot be issued without going to a station or a travel agency, which is not very convenient for the user. Therefore, payment is made at the time of reservation. As a result, the reservation and the settlement are integrated, and the ticket issuance is separated. Therefore, two kinds of change and refund procedures before and after ticketing are smoothly operated, and the ticketing shop has been able to obtain the same sales and handling fee revenue as the seat reservation sales system and reservation so far. The purpose is to provide a company ticket sales management system.

[0006]

The present invention defines two types of change / refund procedures before and after a ticket issuance. The booking company
The reservation number 1 given by the railway information company at the time of reservation is given a reservation number 2 to which a unique code is added for the purpose of specifying the credit card company handling the settlement and inquiring at the time of change / refund, thereby facilitating the handling. This number may be the reservation number 1 plus a unique number / symbol, or a unique number / symbol.
A symbol may be given.

[0007] When reservations and settlements are made via the Internet, the ticketing store receives a ticketing fee instead of sales and handling fee income.

[0008] The reservation company entrusts most of the settlement, change settlement, and refund functions to the credit card company. However, the reservation company issues a fixed percentage or a fixed amount (change / change) from the fee paid by the credit card company. (Reserve for refund) is paid to the regional railway company of the seat reservation sales site through the account host computer of the railway information company,
Stored for a certain period of time when there is no possibility of changing the type of ticket or refunding. After the period ends, after a certain period of time, settle the account together with other settlements, send the settlement data to the account host computer of the railway information company, and go through the financial institution And pay the regional railway company. This means that a complicated and costly change and reimbursement checkout procedure involving the booking company and multiple regional railway companies can be completed only once.

The present invention can be applied not only to seat reservation sales on railways but also to seat reservation sales for airlines, bus companies, hotels, playgrounds and restaurants.

The present invention has the following contents.

The reservation company assigns a reservation company-specific reservation number 2 obtained by adding a unique number to the reservation number 1 given by the railway information company when an individual makes a reservation / payment on the Internet.

[0012] When a ticket type change or refund occurs, the reservation company retrieves the contents using the reservation number 2 assigned in claim 1 and changes the ticket type and refunds.

[0013] The ticket issued at the ticket issuing store has the reservation number 2 assigned by the reservation company recorded or printed or magnetized so that there is no problem even if the reservation number is forgotten.

When changing the ticket type and refunding, the ticketing store can quickly and accurately confirm the settlement amount by connecting the terminal to the reservation / refund server of the reservation company and communicating the reservation number 2.

The ticketing store transmits ticketing information from the reservation / account terminal to the reservation company, and obtains ticket information and transmits the fact that the ticket has been issued. In response, the reservation company pays a ticketing fee through a credit card company.

[0016] When there is a change or refund from the ticketing store, the reservation company pays a refund fee and a settlement difference to the ticketing store through the credit card company.

When a change occurs, the reservation company records that the reservation number 2 has been changed, and if the change has been made again, changes the information of the reservation company so that it can shift to refund.

[0018] The reservation company sends the regional railway company an amount obtained by deducting a fixed percentage or a fixed amount (ticketing fee, change / refund allowance, settlement business commission) from the fee paid by the credit card company. Payment is made through the account server of the information company, stored for a certain period of time when there is no possibility of changing the type of ticket or refunding, and after the period, payment is made to the regional railway company via the account host computer of the railway information company.

In the reservation company, the railway information company receives a settlement business commission from the regional railway company by receiving the settlement business. Settlement commissions are charged at a fixed rate or a fixed percentage for each transaction. Alternatively, a fixed amount per month is received from railway information companies and regional railway companies.

The reservation company receives a change / refund business from a regional railway company, and performs a settlement business on the basis of the resulting change / refund allowance.

[0021] Credit card companies make payments for personal Internet reservations. Then, an amount obtained by subtracting the settlement handling fee from the settlement amount is paid to the reservation company.
Thereafter, if there is a change in the details of the reservation, the reservation company specifies the credit card company and the ticket from the reservation number 2, pays the settlement amount to the individual, the refund fee to the ticketing store, and the credit card company that made this settlement. .

[0022]

DESCRIPTION OF THE PREFERRED EMBODIMENTS (Explanation of Configuration) An embodiment of the present invention will be described below with reference to FIG.

FIGS. 1 and 2 show the outline of the present invention. FIG. 1 is a block diagram mainly showing the flow of information, and FIG. 2 is a block diagram mainly showing the flow of charges. In FIG.
The individual 10 connects to the reservation company 20 through the Internet 15 by a user terminal. The reservation company 20 is a non-store sales company developed on the Internet 15,
It has two types of servers, an account server 21 and a reservation refund server 22. At this time, the connection device of the individual 10 may be a personal computer or a mobile device such as a mobile terminal.

The reservation company 20 summarizes the request of the individual 10 and connects to the railway information company 40 through the dedicated line 80 to reserve a designated seat. At this time, the railway information company 40 assigns the reservation number 1 to the railway companies 60, 7 on the seat reservation sales site 100 side.
Send to 0. Upon receiving the reservation, the reservation company 20
The individual 10 makes a payment by credit card. The payment data is sent to the credit card company 30 for examination and payment. Credit card company 3
In the case of 0, the individual 10 is examined and settled if there is no problem.
As a result, the reservation / settlement is established.

Here, the reason for performing the settlement even if the ticket is not issued is that if a seat reservation or the like is performed without the settlement, the reservation company 20 or the railway companies 60 and 70 do not enter the fee when the reservation is canceled immediately before. This is to avoid troubles such as a failure to claim a refund cost.

The reservation company 20 gives the individual 10 a unique reservation number 2 for each reservation. The reservation number 2 may be a number obtained by adding a unique number / symbol to the reservation number 1 or a unique number / symbol may be given. The individual 10 then communicates the reservation number 2 to the ticket issuing store 50 to have the designated ticket issued, and a series of reservation / purchase / ticketing is completed.

At this time, if the reservation number 2 and the branch number assigned to each ticket are displayed and recorded on the ticket or computerized information such as magnetism, the individual 10 will not forget the reservation number 2 Thereafter, smooth processing can be performed even when a change / refund occurs.

Further, in this embodiment, the reservation company 20 and the railway information company 40 achieve overlapping reservations and consistent reservation services from a plurality of regional railway companies (A regional railway company 60 and B regional railway company 70). In order to do so, each company is entrusted with the reservation business, the reservation company 20 performs a window operation with the customer, and the railway information company 40 manages the railway reservation information. The ticketing store 50 is installed at a reservation window or a reservation center provided at a station of each regional railway company, or at a travel agency with a large transaction volume.

The railway information company 40 has an account host computer 41 and a reservation host computer 42, and each regional railway company 60, 70 has an account server 61, 7 respectively.
1, the ticketing store 50 includes an account section 51 and a reservation / refund section 52.
The credit card company 30 includes a billing server 31 and an authentication server 35.

The railway information company 40 and a plurality of regional railway companies (A regional railway company 60, B regional railway company 7
0), the reservation company 20 and the ticketing store 50 are connected by a dedicated line,
Further, the credit card company 30 is connected to the railway information company 40 via a dedicated line and to the individual 10 via the Internet 15. In this embodiment, the communication efficiency is improved by connecting each company with a dedicated line, but the connection may be made via the ordinary Internet 15.

Referring to FIG. 2, the flow of charges in this system will be described. The individual 10 can enter the credit card company 3 via the Q financial institution 90 established by the user.
0, the reservation company 20, and the ticketing store 50 are paid and withdrawn. On the other hand, the reservation company 20 sends the railway information company 4 via the R financial institution 91 which is the main bank of this system.
0 and each local railway company (60, 70) will carry out deposit and withdrawal procedures. Although not shown, the ticketing store 50 is the R financial institution 9
It is advisable to enable deposit and withdrawal procedures with 1. By doing so, the individual 10, the reservation company 20, and the ticketing store 50
It can be done smoothly with the deposit and withdrawal procedures. Further, the reservation company 20 can smoothly perform the deposit / withdrawal procedure via the R financial institution 91.

In this embodiment, as for the fee paid by the individual 10, the amount obtained by subtracting the handling fee from the credit card company 30 is paid to the reservation company 20 at the same time as the settlement. The reservation company 20 stores this amount for a fixed period of time during which the amount can be changed and refunded. During this time, if tickets are issued,
The ticketing store 50 contacts the reservation company 20 via the dedicated line 80, identifies the credit card company 30 from the contacted reservation number 2, and issues the ticket to the ticketing store 50 via the credit card company 30 from the stored amount. Pay commission.

However, there is a case where the individual 10 cancels the reservation. One is when no ticket is issued. In this case, the individual 10 informs the reservation company 20 of the reservation number 2 and cancels the reservation. The reservation company 20 transmits the reservation number to the railway information company 40 and cancels the reservation. At the same time, the booking company 20
Credit card company 3 handling payment from reservation number 2
Identify 0 and return the amount minus refund fees through this company. This procedure is outsourced to the credit card company that has received the handling fee.

If a ticket has already been issued, the individual 10 goes out to the ticket issuing store 50 where the ticket has been issued and pays back. This procedure is outsourced to the ticketing store that has obtained the ticketing fee. Also in this case, the reservation number 2 is notified. The ticketing store 50 notifies the reservation company 20 of the reservation number 2 from the reservation / account terminal 55 to cancel the reservation, and at the same time, confirms the refund fee to the reservation company 20. Upon receiving the notification, the reservation company 20 transmits the reservation number to the railway information company 40, cancels the reservation, and notifies the ticketing store 50 of the reimbursement amount minus the reimbursement fee. In response to this, the ticketing store 50 pays the individual 10 a refund amount. Reservation company 20
Specifies the credit card company 30 that handled the settlement from the reservation number 2 sent from the ticket issuing store 50, and refunds the amount obtained by subtracting the refund fee through this company to the ticket issuing store 50. In addition, a fee for the number of refunds is paid from the reservation company 20 to the ticket issuing store 50.

In this embodiment, since such a procedure occurs, when the credit card company 30 pays the fee to the reservation company 20, the reservation company 20 issues
In this method, a fixed percentage of the fare or the remainder after deducting a certain amount is paid immediately to the railway information company 40 in preparation for a change / refund. Then, when a certain period of time elapses, it is counted,
A method of distributing the settlement amount to each regional railway company through the railway information company 40 is adopted.

If the received amount is immediately distributed via the railway information company 40 to the A-region railway company 60 or the B-region railway company 70 according to the degree of use, a refund occurs. The amount distributed from the regional railway company 60 or the regional railway company 70 is returned to the railway information company 40, the amount obtained by subtracting the refund fee is returned to the reservation company 20, and at the same time, the refund fee is reduced to the regional railway company A 60 and the regional railway company B 70 must be redistributed according to certain rules. This means that when two or more regional railway companies, such as tickets, are crossed, the amount of one regional railway company may be less than the refund fee, or there is a problem of fractional distribution of 10 yen or less.

In order to solve such a problem, a method may be adopted in which the payment is distributed from the credit card company 30 to each regional company immediately when the fee is paid, and the settled amount of each company is deducted at a certain deadline. However, in this case, a complicated settlement procedure is performed between each regional company, a ticket issuing store, and a credit card company, so that the efficiency of office work becomes extremely poor. Of course, in a ticket issuing store where tickets are issued frequently, changes and refunds are often performed, so that the administrative procedure cost exceeds the commission income, and there is a high possibility that the ticket is not accepted. That would lose the sales channel for the railway company and lose its merit.

As another method, there is a method in which the reservation company 20 finishes issuing a ticket, determines no change or refund, determines the payment amount, and then deposits the payment in the account host computer of the railway information company 40. According to this method, it can be said that it is a good method from the viewpoint of reducing man-hours for administrative procedures and eliminating return costs. However, this method also has problems. As a regional railway company, a lot of fees that should be paid immediately to the reservation company 20 will stay, which is not good. In addition, since changes and refunds do not frequently occur, it is better for the regional railway company to pay the railway hate company 40 and distribute it to each regional railway company when the fee is paid from the credit card company 30 to the reservation company 20. convenient.

In this case, if a change / refund occurs,
The reservation company 20 notifies the railway information company 40 of the reservation number 1 and performs a change procedure. Then, the refund amount is paid out to the reservation company 20 from the iron suitable information company 40, and the money is distributed to the individual and the ticket issuing store through the credit card company 30. This method is convenient because the sales are immediately reflected on the railway company. However, the change / refund procedure between the railway information company 40 and the reservation company has not been improved much.

Therefore, as the most realistic and effective method, in this embodiment, when the charge is paid from the credit card company 30 to the reservation company 20, the reservation company 2
0 is a method in which a fixed percentage of the fare or the remainder after deducting a certain amount is paid immediately to the railway hate company 40 in preparation for ticketing, change, and refund. Then, when a certain period has elapsed, the total is calculated, and the settlement amount is distributed to each regional railway company through the railway information company 40. With this method, each regional railway company can immediately record most of the fare as income, and the change / payment procedure is performed by the reservation company 20, and the credit card company 30 performs the transfer procedure to financial institutions. The administrative procedure of the railway information company 40 and each regional railway information company is only to receive the settlement money after a certain period of time. Also, the reservation company 20 can always prepare a fixed ticketing fee, change / refund allowance, and can promptly respond to actual ticketing / change / refund. In addition, the credit card company 30 and the reservation company 20 both focus on sales because the larger the transaction amount, the higher the commission income. Increasing sales will lead to increased income for regional railway companies, which is a great advantage. At the same time, the reservation company 20 can manage the change / refund allowance collectively. In addition, a cancellation fee will be charged when a refund is issued even at a ticket issuing store, even if the ticket is not a ticket handled by self-owner.

In this embodiment, the reservation company 20 makes a reservation and, at the same time, accepts a change / refund business from the railway information company 40, the A-region railway company 60, and the B-region railway company 70.

The credit card company 30 is in charge of the settlement business and the transfer business to a financial institution. Credit card companies get a handling fee every time they make an Internet payment, but since the work related to changes and refunds is not frequent, depositing the ticketing fee to the ticket issuing store 50 and refunding at the time of refund are also a heavy burden. Does not. Reservation company 20
Is a non-store sales company on the Internet, but it will also aim to pay the settlement business commission fee by accepting the change / refund business from a mere reservation company.

As described above, according to the ticket sales management system of the reservation company that performs seat reservation sales according to the present embodiment, the server of the reservation company 20 receives a reservation request from the user terminal (individual 10). At the time, the seat reservation information and the payment information relating to the seat reservation are received via the seat reservation sales site, the seat is provisionally registered based on the seat reservation information, and the financial institution is contacted based on the payment information. Execute the settlement of the consideration between, and change the temporary registration to registration based on the settlement, notify the user terminal of the seat sales information, a predetermined fee from the consideration for the settlement from the financial institution and Acquisition processing fees are acquired and the payment amount is determined, and the procedure reservation fees are renewed and registered in the procedure reservation fee register provided for the seat seller at the reservation sales site. Payment processing corresponding to the payment amount is performed to the seat seller, cancellation is received from the user terminal for a predetermined period, the processing for canceling the seat reservation is performed, and the payment for the kinsell is applied with the procedure reserve fee. Processing to update the registration in the various procedures reserve fee ledger to obtain the remaining data, and based on the remaining data of the various procedures reserve fee ledger, pay the remaining balance from the server of the reservation company to the seat sales company. A ticket sales management system of a reservation company that performs the above is provided.

Further, in the sales management system of a reservation company that performs seat reservation sales according to the present embodiment, the server of the reservation company is used when a reservation request is issued from either the user terminal or the ticket sales terminal. Receiving the seat reservation information and the payment information relating to the seat reservation via the seat reservation sales site, temporarily registering the seat based on the seat reservation coasting information, and communicating with the financial institution based on the payment information. Execute the settlement in, while changing the temporary registration to registration based on the settlement, and notify the seat sales information to one of the user terminal and the ticket sales terminal,
From the consideration for the settlement from the financial institution, determine the payment amount by acquiring predetermined fees and various procedures reserve fee,
Perform the renewal registration of the procedure reserve fee in the procedure reserve fee ledger provided for the seat seller of the reservation sales site, perform payment processing to the seat seller for the price corresponding to the payment amount,
Accepting a cancellation from either the user terminal or the ticket sales terminal for a predetermined period, performing a process of canceling the seat reservation, and performing a process of applying the payment for the cancellation with the various procedure reserve fee, A ticket sales management system of a reservation company that updates the registration in the fee register to obtain balance data, and based on the balance data in the reserve book for various procedures, processes the balance from the reservation server to the seat sales company. Is provided.

Here, the server of the reservation company 20 may be provided with a reservation company reservation number for each reservation, and the cancellation of the cancellation may be performed by the ticket sales management system of the reservation company processed based on the reservation company reservation number. .

Further, when a seat reservation process is performed from the user terminal and a cancellation payment is made from the ticket sales terminal, a reservation company that performs a process in which the cancellation allocation fee is applied to the ticket sales terminal from various procedure allocation fees. Ticket sales management system.

Next, the operation will be described.

Here, a specific example in which the individual 10 makes a reservation / payment on the Internet and issues a ticket will be described with reference to FIG. The amounts and ratios given here are examples, and other amounts and ratios may be used.

For example, it is assumed that the individual 10 makes a reservation by connecting to the reservation / refund server 22 of the reservation company 20 via the Internet 15. A total of two tickets are issued, 10,000 yen per ticket: 5,000 yen per ticket and 5,000 yen per reserved seat express ticket. Among them, the area A railway company 60 and the area B railway company 70 are used at a ratio of 1: 1.

The reservation / refund server 22 of the reservation company 20
The reservation contents are transferred to the reservation host computer 42 of the railway information company 40 via the railway company dedicated line 80. Reservation host computer 42 of railway information company 40
Makes a tentative reservation of the desired contents by making a vacancy inquiry, and returns the reservation / refund server 22 of the reservation company 20 via the railway company dedicated line 80. Receiving this reply, reservation company 20
Reservation / refund server 22 requests the account server 21 for settlement. The account server 21 of the reservation company 20 requests the individual 10 for settlement via the Internet 15 and causes the handling credit card company, credit card number, and personal identification number to be input on the settlement screen. The account server 21 connects to the authentication server 35 of the credit card company 30 via the credit card company dedicated line 81 based on the credit card company name sent from the individual 10 via the Internet 15, and provides a credit card number and a password. Transfer number data.

The authentication server 3 of the credit card company 30
5 judges whether or not settlement is possible by performing personal authentication, and transmits to the account server 31 of the credit card company 30 that settlement is possible. Account server 31 of credit card company 30
Enters a settlement procedure, in which a settlement amount of 10,000 yen is deducted from the Q financial institution 90 of the designated account of the individual 10. As a result, the fee of 10,000 yen is withdrawn from the designated account of the Q financial institution 90 of the individual 10 after a predetermined period.

At the same time, the account server 31 of the credit card company 30 that has settled the payment and the refund server 22 of the reservation company 20 via the credit card company dedicated line 81.
To the end of payment. The reservation / refund server 22 of the reservation company 20 that has received the notification of the settlement completion transmits the temporary reservation to the reservation host computer 42 of the railway information company 40 via the railway company dedicated line 80 so as to register the temporary reservation as the main reservation. The reservation host computer 42 of the railway information company 40 changes the contents of the provisional reservation to the actual reservation, and
To the reservation / refund server 22 of the reservation company 20 via the railway company dedicated line 80. Reservation of reservation company 20
The refund server 22 issues a reservation number 2 indicating that the reservation company 20 is handling the reservation number 1. The reservation number 2 is a unique number for searching for information such as the name, credit card company name, credit card number, and transaction amount of the individual 10. This reservation number 2 is sent to the Internet 15
To the individual 10 via. The individual 10 records the received reservation number 2 and informs it at the time of issuing a ticket so that the ticket can be issued smoothly. The individual 10 completes the reservation procedure.

Credit card company 30 that settled
Transmits the payment information from the account server 31 to the account server 21 of the reservation company 20 via the credit card dedicated line 81. At the same time, handling fee from 10,000 yen to handling fee 300
Pay 9,700 yen after subtracting the yen to the reservation company 20 via the Q financial institution 90. The reservation company 20 transmits the payment information from the account server 21 to the account host computer 41 of the railway information company 40 via the railway company dedicated line 80. From 9,700 yen paid by the credit card company 30 at the same time, 600 yen for two tickets, one ticket fee of 300 yen for the ticketing shop 50,
Ticket refund fee 210 yen, reserved seat express ticket refund fee 32
8,570 yen minus 0 yen is paid to the railway information company 40 through the R financial institution 91.

The railway information company 40 transmits the payment information from the accounting host computer 41 to the accounting server 61 of the regional railway company 60 and the accounting server 71 of the regional railway company 70 via the railway company dedicated line 80. Reservation company 2 at the same time
The 8,520 yen paid from 0 is paid in a ratio of 1: 1 to the account server 61 of the regional railway company 60 and the account server 71 of the regional railway company 70 via the R financial institution 91 at a rate of 4,260 yen.

Of the 1,180 yen remaining in the reservation company 20, the ticketing fee of 600 yen is stored until the ticket is issued, and the remaining 530 yen is stored by the reservation company 20 until the change / refund period ends. 50 remaining
The yen becomes the settlement business commission of the reservation company 20.

The individual 10 goes out to the ticket issuing store 50 and notifies the reservation number 2 to have the ticket issued. Reservation of terminal 55 of ticketing shop
The reservation number 2 is connected from the refund unit to the reservation / refund server 22 of the reservation company 20 via the railway company dedicated line 80 to receive information necessary for ticketing and issue the ticket. The ticketing information is transmitted from the terminal 55 of the ticketing store 50 to the reservation / refund server 22 of the reservation company 20 via the railway company dedicated line 80, and requests the account server 21 to pay a ticketing fee. Reservation company 20
The account server 21 transmits the payment information to the account server 31 of the credit card company 30 via the credit card company dedicated line 81. Credit card company 30
Account server 31 receives the payment information, and
Pay a ticketing fee of 600 yen to the ticketing store 50 via 0.
At the same time, the account server 31 of the credit card company 30
The payment information to the ticketing store 50 is transmitted to the account server 21 of the reservation company 20 via the credit card company dedicated line 81. The billing server 50 of the reservation company 20
And sends it to the reservation / refund server 22. The reservation / refund server 22 of the reservation company 20 stores this information until it cannot be changed or refunded.

Thereafter, when the change / refund period ends without any change / refund request from the individual 10 and a certain period of time elapses before the settlement deadline, the reservation / refund server 22 of the reservation company 20
The account server 21 is sent to the account server 21 to perform the settlement business for all the cases that have reached the settlement time. Account server 21 of reservation company 20
Transmits the settlement information of all the cases up to the settlement deadline to the account host computer 41 of the railway coastal information company 40 via the railway company dedicated line 80. At the same time, the account server 21 of the reservation company 20 pays the settlement amount to the railway information company 40 via the R financial institution 91.

In accordance with the distribution rules, the railway coast information company 40 adjusts the settlement amount to the A region railway company 60 and the B region railway company 7
And distributes the settlement amount to the account server 61 of the regional railway company 60 and the account server 71 of the regional railway company 70 via the railway company dedicated line 80. At the same time, the railway information company 40 pays the settlement money to the A-region railway company 60 and the B-region railway company 70 via the R financial institution 91, and all operations are completed.

Next, a modification of FIG. 2 will be described with reference to FIGS.
This will be described using.

The example of FIG. 4 is an example of a case where no difference is generated by the change before the ticket issuance. For example, in this embodiment,
It is possible to change the seat only once. In such a case, the user accesses the reservation / refund server 22 of the reservation company 20 from the individual 10 and performs a procedure for changing the reservation. The contents are transferred to the railway information company 40, and the introduction of the contents and provisional reservation information of the changed reservation are transmitted to the reservation company 20. In response to this, the reservation / refund server 22 of the reservation company 20 makes the account server 21 confirm that there is no difference in the provisionally reserved contents, and makes a main reservation request to the reservation host computer 42 of the railway information company 40. Upon receiving the reservation request, the reservation host computer 42 sends the reservation to the reservation / refund server 22 with the reservation number 1 attached. In response, the reservation / refund server 22 changes the reservation number 1 to the reservation number 2
, And send this content to the individual 10. This allows
The individual 10 can receive the reservation number 2 whose reservation content has been changed.

In this embodiment, the change can be made only once, and the change after the second time must be paid once and then purchased again.

The example of FIG. 5 is a case where the money amount becomes insufficient due to the change before the ticket issuance. In the example of FIG. 4, there is no shortage of money, but in the example of FIG. 5, for example,
This is a case in which the amount of money is insufficient due to a section change or the addition of a green ticket or the like. In such a case, it is necessary to deduct the insufficient amount from the account of the individual 10 again.
Therefore, the debit flow of FIG. 3 is added to the flow of FIG. In this embodiment,
Up to one change before ticketing (Credit card company
30 includes handling fees).
However, as in FIG. 3, the second and subsequent changes are paid once and then purchased again.

In the example of FIG. 6, contrary to FIG. 5, a surplus amount is generated by a change before ticket issuance. Also in this case, no fee is charged for the first change before the ticket issuance. In this case, when the surplus amount occurs in the settlement amount, the account server 21 of the reservation company 20 sends a surplus payment request to the account server 31 of the credit card company 30 simultaneously with the reservation confirmation instruction. In response, the accounting server 31 notifies the user (individual 10) of the contents. In addition, after the second change, it will be refunded once and then purchased again.

The example shown in FIG. 7 is a case in which a refund is made before a ticket is issued, and it is necessary to refund to the account of the individual 10. In this case, when the reservation company 20 receives the cancellation of the reservation from the individual 10, it notifies the railway information company 40 of the content and performs the cancellation processing of the reservation and the settlement processing of the cancellation to determine the refund amount. The payment is instructed to the credit card company 30 and the reservation cancellation is confirmed.

The example of FIG. 8 is the first change after the issuance of a ticket, but no difference is generated, so that no issuance fee is generated. In this embodiment, even after the ticket is issued, if the first change is made, the fee is not charged unless a difference occurs. Changes after the first time will be refunded once and purchased again. In this case, individual 1
No. 0 transmits the reservation number 2 to the ticketing store 50 that issued the ticket and performs the change procedure. Upon receiving this request, the reservation / refund unit of the ticketing store 50 transmits the changed contents to the reservation company, and the reservation company 20 transfers the contents to the railway information company 30 to make a content inquiry and provisional reservation of the reservation contents. After receiving the provisional reservation, confirming that no difference occurs, make a reservation request to the railway information company 30, receive a new reservation number 1, convert the reservation number 1 to the reservation number 2, and issue the ticket. Inform the terminal of the store 50. The ticketing store 50 notifies the individual 10 of the details of the change and issues a ticket for the changed reservation.

FIGS. 9 and 10 show a case where a difference occurs due to a change after a ticket is issued. In this case, the individual 10 pays the difference to the ticketing store 30 directly. FIG. 9 shows a case where a shortage occurs, and FIG. 10 shows a case where a surplus occurs.
Specifically, in the flow of FIG. 8, when it is determined that there is a difference in the difference recognition (judgment of settlement and difference generation) of the reservation company, the settlement amount is notified to the ticket issuer terminal. Then, the difference is settled between the ticket issuing store 30 and the individual 10 through the credit card company 30 or the like. The difference amount is transmitted to the reservation company 20, the railway information company 40 and the regional railway companies 60 and 70 through the ticketing store terminal, and at the same time, the fee is transferred from the ticketing store 30 to the reservation company 20,
It pays in order to the railway information company 40 and the regional railway companies 60 and 70. There is no commission for one change even after the ticket is issued.

As in the previous case, even after the ticket is issued, if the first change is made, no fee is charged unless a difference occurs. After the second change
You will have to pay once and buy again.

The example of FIG. 11 is a case of paying out after issuing a ticket. The difference from the case of FIG. 7 is that the settlement information is also transferred from the railway information company 40 and the reservation company 20 to the ticket issuing store 50 because the ticket issuing store directly refunds to the individual 10. The point is that payment is made with the ticketing store 50.

In the above embodiment, the ticket issuing store 30
Although the individual 10 has been described in the procedure via the Internet, the individual 10 may go to the user ticketing store 30 for the procedure.

As described above, in this embodiment, when a change occurs, the reservation company 20 records that the reservation number 2 has been changed, and when there is a change again, it can shift to refund. Reservation / refund server 22 of the reservation company 20
Make sure to change the information in And the booking company 2
0 designates a reservation and a change / refund operation at the same time as, for example, the railway coaster company 40, the A regional railway company 60, the B regional railway company
By accepting from 0, it becomes a company that also performs change / refund business from a mere reservation company. This is expected to reduce changes and settlement procedures for railway companies. Further, the reservation company can independently manage the settlement business commission and the storage fee for a certain period and work on another business.

[0071]

[Effects of the Invention] Most regional fees can be immediately recorded as income by each regional railway company, and the change, settlement, and transfer procedures are performed by the reservation company 20 and the credit card company 30. The company's administrative procedures can be reduced to only receiving payments after a certain period of time.

The reservation company 20 can also prepare a change / refund, and can promptly respond to any change / refund. In addition, it will be possible to work on different businesses by independently operating the clearing business commission and the storage fee for a certain period of time.

Credit card company 30 and reservation company 20
In both cases, the greater the transaction amount, the greater the commission income. Increasing sales will lead to increased income for regional railway companies, which is a great advantage.

[Brief description of the drawings]

FIG. 1 is a diagram showing a flow of information and a system configuration in the present invention.

FIG. 2 is a diagram showing a flow of a fee and a system configuration according to the present invention.

FIG. 3 is a diagram showing a flow of normal reservation, settlement, and ticketing in the present invention.

FIG. 4 is a diagram showing a flow when a difference does not occur due to a change before a ticket is issued according to the present invention.

FIG. 5 is a diagram illustrating a flow in a case where a shortage occurs due to a change before a ticket is issued according to the present invention.

FIG. 6 is a diagram showing a flow in a case where a surplus occurs due to a change before a ticket is issued according to the present invention.

FIG. 7 is a diagram showing a flow in the case of paying back before issuing a ticket in the present invention.

FIG. 8 is a diagram showing a flow in a case where a difference does not occur due to a change after a ticket is issued in the present invention.

FIG. 9 is a diagram showing a flow when a shortage occurs due to a change after a ticket is issued in the present invention.

FIG. 10 is a diagram showing a flow when a surplus occurs due to a change after a ticket is issued in the present invention.

FIG. 11 is a diagram showing a flow in the case of paying back after a ticket is issued in the present invention.

[Explanation of symbols]

10 ... individual, 15 ... internet, 20 ... reservation company,
21, 31: account server, 22: reservation / refund server, 3
0: credit card company, 35: authentication server, 40:
Railway information company, 41: accounting host computer, 42: reservation host computer, 50: ticketing store, 51: accounting section, 5
2 ... Reservation / refund unit, 55 ... Reservation / account terminal, 60 ... A regional railway company, 61 ... A regional railway company account server, 70 ...
B area railway company, 71 ... B area railway company account server, 8
0: Railway company dedicated line, 81: Credit card company dedicated line, 90: Q financial institution, 91: R financial institution.

──────────────────────────────────────────────────続 き Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) G07B 1/00 G07B 1/00 CE

Claims (6)

[Claims] Claims 1. A user terminal used by a user, a server of a reservation company entrusted by a seat provider to reserve and sell a seat, and a system for making a seat reservation application and contract accessible from a public line. A seat reservation sales system that includes a seat reservation sales site that provides a user and a computer of a financial institution that acts as a proxy for payment of the user and gives and receives consideration for transactions between the user and the reservation company The server of the reservation company, when receiving a reservation request from the user terminal, receives the seat reservation information via the seat reservation sales site and the payment information relating to the seat reservation, Temporarily registering a seat based on the information, executing settlement of consideration with the financial institution based on the payment information, and changing the temporary registration to registration based on the settlement. Notifying the user terminal of the seat sales information, performing a process of obtaining a predetermined fee and various procedure reserve fees from the consideration from the financial institution for the settlement and performing a process of determining the payment amount, Renew and register the procedure reserve fee in the procedure reserve fee register provided at the seat seller, perform payment processing to the seat seller for the price corresponding to the payment amount, and determine the cancellation from the user terminal Performing the process of accepting the period, performing the process of canceling the seat reservation, performing the process of allocating the payment for this cancellation with the procedure reserve fee, updating and registering in the procedure reserve fee ledger to obtain the balance data, Seat reservation sales, wherein payment of the balance from the server of the reservation company to the seat sales company is performed based on the balance data of the reserve book for various procedures. System. 2. A user terminal used by a user, a server of a reservation company entrusted by a seat provider to reserve and sell seats, and a mechanism for making a seat reservation application and contract accessible from a public line. Seat sales site that offers
A computer of a financial institution acting on behalf of a user to transfer and receive consideration for a transaction between the user and a reservation company, and a ticket sales terminal installed at a ticket issuing store and issuing a ticket for the seat. Wherein the server of the reservation company, when there is a reservation request from any of the user terminal and the ticket sales terminal, seat reservation information via the seat reservation sales site and Performing a process of receiving payment information related to the seat reservation, temporarily registering a seat based on the seat reservation information, executing a payment with the financial institution based on the payment information, and performing a payment based on the payment. The temporary registration is changed to registration, and seat sales information is notified to one of the user terminal and the ticket sales terminal. A predetermined fee and various procedures allowances are acquired from the consideration from the Seki, and the processing to determine the payment amount is performed. Performs renewal registration, performs payment processing to the seat seller for consideration corresponding to the payment amount, performs processing for accepting a predetermined period of cancellation from either the user terminal or the ticket sales terminal, and performs the seat reservation. In addition to performing the cancellation process, perform the process of applying the payment for this cancellation with the above-mentioned various procedures allowance fee, update and register in the above-mentioned various procedures allowance fee ledger to obtain the remaining balance data, And performing a payment process for the balance from the reservation company server to the seat sales company. 3. A ticket sales management system of a reservation company that performs seat reservation sales, wherein the server of the reservation company, when a reservation request is made from the user terminal, through the seat reservation sales site. Receiving the reservation information and payment information relating to the seat reservation, temporarily registering the seat based on the seat reservation information, executing a payment with the financial institution based on the payment information, The temporary registration is changed to a registration based on the information, and the user terminal is notified of the seat sales information. Determined,
The renewal of the procedure reserve fee is registered in the procedure reserve fee register provided for the seat seller of the reservation sales site, and the payment process corresponding to the payment amount to the seat seller is performed. From a predetermined period of time to accept the cancellation, perform the process of canceling the seat reservation, perform the process of applying the payment for this cancellation with the procedure reserve fee, update and register in the procedure reserve fee ledger, and request the balance data, A ticket sales management system of a reservation company, wherein payment processing of the balance from a server of the reservation company to the seat sales company is performed based on the balance data of the various procedures reserve fee ledger. 4. A ticket sales management system of a reservation company that performs a seat reservation sale, wherein the server of the reservation company is configured to execute the seat reservation when a reservation request is received from any of the user terminal and the ticket sales terminal. Receiving seat reservation information and payment information relating to the seat reservation via a reservation sales site, temporarily registering a seat based on the seat reservation information, and executing settlement with the financial institution based on the payment information Then, based on the settlement, the temporary registration is changed to registration, and seat sales information is notified to one of the user terminal and the ticket sales terminal. Acquisition of the procedure reserve fee, processing to determine the payment amount, and various procedures in the procedure reserve fee ledger provided for the seat seller of the reservation sales site. Perform renewal registration of the reserve fee, perform payment processing to the seat seller for the price corresponding to the payment amount, perform processing for accepting a predetermined period of cancellation from any of the user terminal and the ticket sales terminal, In addition to performing the process of canceling the seat reservation, performing the process of applying the payment for this cancellation with the above-mentioned various procedures reserve fee, updating and registering it in the above various procedures reserve fee ledger, seeking the remaining balance data, A ticket sales operation system for a reservation company, wherein payment processing of the balance from the reservation company server to the seat sales company is performed based on the data. 5. The reservation company server according to claim 3, wherein the reservation company server is provided with a reservation company reservation number for each reservation, and cancellation is processed based on the reservation company reservation number. Reservation company ticket sales management system. 6. The system according to claim 4, wherein the seat reservation processing is performed from the user terminal, and the cancellation payment is performed from the ticket sales terminal.
A ticket sales operation system of a reservation company, wherein processing is performed in which a reservation allowance fee is applied to a ticket sales terminal from various procedure reserve fees.