JP2002133033A - Public service system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a public service system in which a user can easily obtain and utilize information about each local government and each public facility operated by the local government, various pieces of information, reservation reception of public facilities, etc., are also managed and operated unitarily and in addition, even an local government that has not performed an on-line service due to operation complexity and expenses, etc., can perform the on-line service. SOLUTION: This system is provided with a center server connected respectively to shared terminals installed in a store, public facilities, etc., and a local government server. The center server presents a menu image for selecting an local government capable of providing the on-line service to a shared terminal when the shared terminal accesses the center server. When the shared terminal selects an local government designation GUI, a relay connection server discriminates position data showing the installation position of the shared terminal and connects the shared terminal to the local government server that governs the installation position.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system for connecting service businesses provided by a local government online and processing a part or all of the online service businesses.

[0002]

2. Description of the Related Art With the rapid increase in the number of Internet users in recent years, local governments have also opened homepages to provide administrative reports and various types of guidance on medical care, welfare, sightseeing, and the like. Some local governments also accept reservations for public facilities and announce lotteries on their website. However, since each local government has its own homepage, and the services provided by each local government are different, users must first start by searching for the homepage of the desired local government. In addition, it is very difficult to use the service because one knows whether or not the user can receive the desired service only after accessing the homepage. In addition, not all households have a device for Internet connection, and those who are not accustomed to electronic devices such as personal computers have only taken steps.

On the other hand, although some local governments have recognized the convenience of online services, some local governments have not been able to implement them on a budget or technical basis. Some municipalities can only respond in an insufficient manner due to lack of budget. In addition, since the public facilities operated by the local government provide online services for each public facility, the local government must operate multiple services. It had to be accessible and difficult to use.

[0004]

SUMMARY OF THE INVENTION According to the present invention, each local government can easily obtain and use information on each public facility operated by the local government, as well as various information and reservations for public facilities. Reception can be managed and operated centrally, and in addition, local governments that did not provide online services due to complexity of management and expenses can also provide online services, and can be legally substituted An object of the present invention is to provide a public service system capable of storing a fee, for example, a fee for a public facility.

[0005]

A public service system according to the present invention includes a center server connected to at least a shared terminal and a local government server installed in a store or a public facility via a communication network.
The center server has a relay connection server for connecting the shared terminal to the local government server in response to a request from the shared terminal, and when the shared terminal accesses the center server, the center server sets at least a predetermined local government. Local government-designated GUI (Graphical User Interfa
ce) and a menu screen including a local government selection GUI for selecting a local government that can provide an online service is presented to the shared terminal. Then, a local government-designated GUI on the shared terminal
Is selected, the relay connection server determines the position data indicating the installation position of the shared terminal, and connects the shared terminal to the local government server that controls the installation position.

[0006] The user can use this system easily because the shared terminal is installed in a nearby store such as a convenience store or a supermarket in addition to the public facilities. Generally, stores with shared terminals used by users are often set up in the area where the user resides, and local governments that provide service services required by the user have jurisdiction over the area. Since the local government is a local government, the user can access or receive a service of a desired local government simply by clicking or touching the local government designation GUI displayed on the shared terminal.

[0007] The public service system according to the present invention may further include a virtual local government server in which the center server functions as a server of a predetermined local government. In this case, when the specific local government GUI is selected by the shared terminal, the relay connection server determines the position data indicating the installation position of the shared terminal, and transmits the shared terminal to the local government server or the virtual local government server that controls the installation position. Will be connected.

Having a virtual local government server not only does not require the local government to prepare its own server, but also allows the local government to provide information updates and service tasks that can be legally commissioned without the local government. it can.

[0009] The public service system according to the present invention may further include a virtual service server for the center server to perform predetermined service work of the local government. In this case, the relay connection server connects the shared terminal to the local government server or the virtual business server according to the content of the service task requested from the shared terminal.

[0010] Having a virtual business server, for example,
It is possible to outsource only certain service operations such as application for use of public facilities and notification of lottery results of facility users. This means that, for example, local governments will be entrusted only with practical service operations excluding advertising functions such as explanations of administrative policies and tourist information, so even local governments that are particularly financially struggling will be able to use local services with minimal cost. Can perform service duties for residents.

The center server according to the present invention may be connected directly to a cash register terminal of a store where a shared terminal is installed or to a management server of the cash register terminal via a communication network. This allows the center server to notify the local government server, the virtual local government server or the virtual business server of the contents of the application when the application for various payments is made from the shared terminal, and to calculate the amount to be received or the charge data recorded in the database. From the common terminal, the notice indicating the amount of money to be received and the summary of the item to be collected are displayed. When the user goes to the cash register and pays the amount described in the notification, the cashier terminal notifies the center server of the receipt of the amount and the summary item, and the center server responds to the corresponding local government server, virtual local government server or virtual business server. Will be notified of the amount and summary items. Thereby, for example, the fee for using public facilities such as a culture hall and a stadium can be paid from a place convenient for the user.

Further, the public service system of the present invention comprises:
The center server can be further connected to the user terminal via a general-purpose communication network such as the Internet. At this time, the relay connection server connects the user terminal to the local government server, the virtual local government server, or the virtual business server in response to a request from the user terminal. Thus, the present system can be used from a personal computer at home, a terminal such as a mobile phone or a mobile phone.

[0013]

DESCRIPTION OF THE PREFERRED EMBODIMENTS A public service system according to an embodiment of the present invention includes a center server 1 as shown in FIG. The center server 1 has a database 2 and is connected to a shared terminal 3 installed in a store, a public facility, or the like, and a local government server 4 provided in each local government via a communication network N. The communication network N may be a general-purpose communication network such as the Internet. However, from the viewpoint of certainty of information transmission and prevention of information leakage, a dedicated line or a VPN (Virtual Private Network) is used.
It is desirable to use a dedicated communication network such as k). The center server 1 is also connected at least via a communication network, preferably a dedicated communication network N, to a cashier terminal 5 of a store where the shared terminal 3 is installed, or to a management server 6 connected to the cashier terminal 5. And a user terminal 7 such as a personal computer, a mobile or a mobile phone via a general-purpose communication network N such as the Internet or i-mode (trademark) communication.

The center server 1 includes a relay connection server 8,
A virtual local government server 9 and a virtual business server 10 are provided. The relay connection server 8 connects the access from the shared terminal 3 or the user terminal 7 to the center server 1 to the local government server 4, the virtual local government server 9, or the virtual business server 10 according to an instruction from the user. The virtual local government server 9 has essentially the same function as the local government server 4, and is used mainly when all of the local government's online service operations are outsourced. Virtual business server 10
Is intended to be performed on behalf of local governments only for predetermined service operations, for example, service operations such as application for use of public facilities and notification of lottery results of facility users. Since the operating cost can be reduced, it is used for local governments such as small towns and villages.

When at least the shared terminal 3 accesses the center server 1, at least a local government designation GUI for selecting a predetermined local government and a local government selection GUI for selecting a local government that can provide an online service.
A menu screen including I is presented to the shared terminal 3. When the user selects the local government designation GUI, the relay connection server 8 acquires and determines the location data indicating the installation location of the shared terminal from the shared terminal 3, the local government server 4 that controls the installation location, and the virtual local government. The shared terminal 3 is connected to the server 9 or the virtual business server 10. For this reason, the user
By simply clicking or touching the local government designation GUI displayed on the shared terminal 3, the service is provided by directly accessing the local government server that controls the location of the convenience store or supermarket or the public facility where the shared terminal 3 is located. Can receive.

When paying the usage fee of the public facilities to the local government, the user goes to a store where a common terminal is installed nearby, displays a payment application menu on the common terminal 3, and requires payment destination, payment purpose, etc. Enter an item. When receiving the payment application information from the shared terminal 3, the center server 1 notifies the local government server 4, the virtual local government server 9, or the virtual business server 10 of the application information specified by the payment application information. The server that has received the notification notifies the shared terminal 3 via the center server 1 of the amount to be collected corresponding to the application information. Here, when the amount to be received is determined in advance, the amount may be recorded in the database 2 in advance, and the amount to be received corresponding to the application information may be extracted from the database 2.
Upon receiving the notification, the shared terminal 3 issues a notification indicating the amount to be received and the summary items to the user. When the user goes to the cashier with this notice and pays the amount described in the notice, the cashier terminal 5 sends a receipt notice to the center server 1 for the notice. Center server 1
Sends the receipt notification to the corresponding server. As a result, the usage fee for public facilities such as the culture hall and the stadium can be paid from a place convenient for the user.

Although it is incidental, the fact that the user terminal 7 can access the center server 1 via the communication network not only saves the trouble of searching for a web serving as a contact point of each local government, but also provides a service service that can be received online. Can be grasped in a lump, so that it is possible to apply for use of a public facility, notify a lottery result of a facility user, obtain a description of an administration policy, and obtain information such as sightseeing information from a remote place.

[Brief description of the drawings]

FIG. 1 is a diagram showing an outline of a public service system according to an embodiment of the present invention.

[Explanation of symbols]

1 Center server 2 Database 3 Shared terminal 4 Local government terminal 5 Cash register terminal 6 Management server 7 User terminal 8 Relay connection server 9 Virtual local government server 10 Virtual business server N Communication network

Claims (5)

[Claims] A central server connected to at least a common terminal and a local government server installed in a store, a public facility, or the like via a communication network, wherein the center server responds to a request from the common terminal. A relay connection server for connecting a shared terminal to
When a shared terminal accesses the center server,
The center server is a local government designation GUI (Graphical User Interface) for selecting at least a predetermined local government.
And a menu screen including a local government selection GUI for selecting a local government that can provide an online service, is presented to the shared terminal, and when the local government designation GUI is selected, the relay connection server determines the installation position of the shared terminal. A public service system characterized by determining position data to be indicated and connecting a shared terminal to a local government server that controls the installation position. 2. The center server further includes a virtual local government server functioning as a server of a predetermined local government. When the specific local government GUI is selected by the shared terminal, the relay connection server determines the location of the shared terminal. 2. The public service system according to claim 1, wherein the location data indicated is determined, and the shared terminal is connected to a local government server or a virtual local government server that controls the installation location. 3. The center server further includes a virtual business server for acting on a predetermined service business of the local government, and the relay connection server is configured to execute a local business server or a local business server according to the content of the service business requested from a shared terminal. 3. The public service system according to claim 1, wherein a shared terminal is connected to the virtual business server. 4. The center server is connected directly to a cash register terminal of a store in which a shared terminal is installed or via a management server of the cash register terminal and a communication network, and when an application for various payments is made from the shared terminal, a local government server,
Issue a notice from the shared terminal that displays the amount to be collected by notifying the application contents to the virtual local government server or virtual business server, or the amount to be collected extracted from the charge data recorded in the database and the relevant items Let
When the cash register terminal receives notification that the amount described in the notification has been received together with the summary item, the corresponding local government server, virtual local government server or virtual business server is notified of the amount and the summary item. The public service system according to claim 1, 2 or 3, wherein 5. The center server is further connected to a user terminal via a general-purpose communication network such as the Internet, and the relay connection server is connected to a local government server, a virtual local government server, or a virtual business server in response to a request from the user terminal. The public service system according to any one of claims 1 to 4, wherein a user terminal is connected.