JP2002128224A - Method and system for data analysis support for improvement of physical distribution - Google Patents

Abstract

PROBLEM TO BE SOLVED: To support the improvement of physical distribution of a company by constructing a method for data analysis on an information communication network to improve the physical distribution. SOLUTION: Various types of information on the execution of data analysis for the improvement of physical distribution and the analysis method therefor at a terminal 3 of a person in charge of a company in use are registered from the homepage of a service center 1 disclosed on an information communication network 5. The analyzed results are presented to the terminal 3 of the person in charge and, according to the request from the terminal 3 of the person in charge, an advice and a guidance on the analyzed results are given from a terminal 4 of an external leader.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to data analysis and a system for improving product distribution through an information communication network.

[0002] The present invention particularly relates to a method in which a service center having a data analysis system for improving logistics is connected to a terminal of a user company using the service center through an information communication network represented by the Internet. The logistics department staff of the user company registers the analysis items on the homepage of the service center published on the communication network, and analyzes the data under the analysis conditions registered by the person in charge of data analysis for logistics improvement. In addition, an external supporter such as a consultant connected to the information communication network provides a function of providing reference information and providing advice and guidance based on actual analysis results as necessary, Providing a data analysis support method for improving logistics, and a system for operating the method, in which billing is performed in accordance with the amount of use, etc. A.

[0003]

2. Description of the Related Art In an organization such as a company or an organization, the shipment quantity of products by product, the shipment quantity by product group, the number of destinations and the number of destinations, the quantity of delivered goods, the quantity of returned goods by destination, the status of missing goods by customers, etc. When analyzing and judging comprehensively the analysis results, it is important to improve the efficiency quickly, accurately and at low cost. Conventionally, when performing such an analysis, a method of mainly storing order information, delivery information, return information, and shipping information in a computer, or inputting an order form, a delivery note, and other paper-based information into a computer. Has taken.

As described above, based on information accumulated in a computer or an order form or delivery note of paper-based information input to a computer, data such as customer-by-customer, merchandise group-by-day, and daily delivery quantity is individually collected. The analysis is conducted to improve the efficiency of distribution center staffing.

Although it is widely known that the above-mentioned input / aggregation work is performed by an electronic information organization (computer system), the work by the computer system plays a role of replacing statistical processing and adjustment processing by manual calculation. And it took a huge amount of work and processing time until the final analysis results were determined.

[0006]

[Problems to be Solved by the Invention] Even if an independent data analysis system for logistics improvement is to be constructed, there is no specialized human resource in the company or guidance or advice (consulting) to a consultant who is an external instructor. In particular, small and medium-sized enterprises have limitations in realizing the construction of such a system due to the cost of consultants' remuneration, daily allowance, etc., if requested.

[0007] Even a company having a data analysis system for improving logistics requires a lot of time and labor to implement it, and it is efficient to change the system because there are many large-scale systems. In most cases, he felt he needed to change the method to create the mechanism, but hesitated to change the current mechanism.

[0008] An object of the present invention is to provide a data analysis mechanism for logistics improvement which can be easily constructed for a company having no data analysis function for logistics improvement through an information communication network represented by the Internet or the like. A data analysis support method and system for logistics improvement that reduce the burden of implementing the above-mentioned mechanism and allow the mechanism to be changed flexibly even for companies that already have the mechanism To provide. As a result, the number of companies that intend to perform data analysis for improving logistics can be increased, and efficient execution can be performed, and merits that have not been considered can be realized in corporate management.

[0009]

In order to achieve the above object, according to the present invention, a website having a data analysis support system for improving logistics is constructed and published as a service center, and an information communication network such as the Internet is provided. To access the service center (web site) through the Internet and execute data analysis for improving logistics.

[0010] The department in charge of a company wishing to analyze data for logistics improvement is WWW from its home page via the Internet or an information communication network such as a corporate information communication network or a wide area computer network (hereinafter referred to as the Internet, etc.). I-mode connected to a browser, barcode reader (and similar services,
Logistics data is input by a terminal (hereinafter, represented by i-mode), and the data is automatically collected, aggregated under certain set conditions, and analyzed.

In addition, the present invention is configured to provide a consulting function for providing advice and guidance on the setting of analysis items as a base for performing data analysis for improving physical distribution and on the results of aggregation itself through a homepage such as the Internet.

That is, according to the present invention, in addition to connecting to a user terminal in a user company such as a planner of distribution improvement and distribution strategy in a company and a person in charge of data analysis for improvement of distribution, through an information communication network. This is a so-called data analysis outsourcing system for improving logistics by connecting the terminal of an external instructor who is a specialist such as a consultant in the field via the Internet or the like. Means for collecting data for improving the logistics of the product, means for setting analysis conditions for totalizing and analyzing the collected data, means for totalizing and analyzing data based on the setting, and database for analyzing the analyzed data. Authentication based on the means to manage , A means for viewing data about a particular analysis, characterized in that it comprises a means for collecting the accounting information for these applications.

The present invention supports the construction of a data analysis system for improving logistics via the Internet or the like, and allows a user company to efficiently link a WWW browser and a barcode reader with an i-mode terminal of a mobile phone. However, it is different from the conventional method in that the data collection and analysis work is performed with low load (low work amount) and in a short time. In particular, by using the Internet and other websites, data collection for logistics improvement at low cost and efficient collection of data using low-cost infrastructure, such as the Internet, which is expected to be rapidly introduced in the future. Tally,
Analysis work can be easily performed. In addition, prior to the implementation of the above work, by providing advice and guidance on establishing a system for improving logistics and providing advice and guidance based on the analysis results, data analysis for effective logistics improvement is possible. become.

[0014]

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, an embodiment of a data analysis support method and a system for improving physical distribution according to the present invention will be described in detail with reference to the accompanying drawings.
First, an example of a system configuration of the present invention and an operation example thereof will be described. Although a case where a wide area computer network is used for connection between terminals of a user company is shown, all terminals may be connected via the Internet. In the following description, the Internet and a wide area computer network are used as information communication networks. May be used in combination.

FIG. 1 is a functional block diagram for explaining a configuration example of a system for operating a data analysis support method for improving physical distribution according to the present invention. In FIG. 1, a service center 1 operated by a data analysis website for improving logistics includes a company information registration unit 11 and a database management unit 1.
2. Analysis item registration means 13, distribution information registration means 14, analysis condition registration means 15, analysis result browsing means 16, use company authentication means 17, charging information management means 18, company information database 21, analysis item database 22, distribution information It comprises a database 23, an analysis result database 24, a billing information database 25, and a file transfer means 20. The platform of this service center is a server having various data processing functions, communication functions / data transfer functions, and the like.

Further, a staff terminal 3 composed of a WWW browser of a company using the service center 1 (user company), an i-mode terminal of a mobile phone connected to a bar code reader, and an external instructor terminal such as a consultant. 4 is
Each has a person in charge access means 31 and an external instructor access means 41, and is configured to be able to access and connect to the service center 1 via the information communication network 5 such as the Internet.

The company information registration means 11 is a means for registering company information necessary for use registration for using the service center 1 with the person in charge terminal 3 of the company to be used from now on. The database management means 12 stores the company information and analysis items collected from the person in charge terminal 3, logistics data on the analysis items, information on the results of analysis by using the present system, and billing information accompanying the use of the function of the service center 1 in each database 21. This is a means for storing and managing the information in .about.25.

The analysis item registration means 13 is a means for registering information on analysis items for improving distribution. This is a means for presenting the analysis items to the user company, transmitting the analysis items to the person in charge terminal 3, and registering necessary information in order to encourage data collection for distribution improvement.

The analysis condition registration means 15 is a means for registering the setting of the analysis conditions when analyzing the data registered from the person in charge terminal 3. The analysis result browsing means 16 is a means for browsing the analysis result in response to a browsing request from the person in charge terminal 3.

The use company authentication means 17 is a means for registering the analysis item 1 from the person in charge terminal 3 of the use company and the external instructor terminal 4.
This is a means for authenticating whether or not the user satisfies predetermined requirements with respect to the registration or browsing request from 3 to the analysis result browsing means 17 by using cryptographic information such as a password or ID. The billing information management means 18 is a means for managing billing information for a company whose use has been registered. The file transfer means 20 is a means for transferring data and files of analysis results and reference materials to a predetermined terminal of the user company by e-mail transmission or file transfer.

The company information database 21 is a database for storing information about the company using the system, such as the identifier of the person in charge (ID), company name, and location of the company. The analysis item database 22 is a database that stores analysis items when a user company performs data analysis for improving logistics, and analyzes items that are set by the company and analysis that is provided by an external instructor who is a consultant. Including items. The distribution information database is a database that stores information collected by the person in charge terminal 3.

The analysis result database 24 is a database that stores data for improving the physical distribution that has been compiled and analyzed under specific analysis conditions. The charging information database 25 is a database that stores information for charging a person in charge according to the contents of use.

The access means 31 of the person in charge terminal 3 is a means for accessing all the registration and browsing means from the company information registration means 11 to the analysis result browsing means 16 of the service center 1.

The external instructor access means 41 provided in the external instructor terminal 4 registers and browses from the company information registering means 11 to the analysis result browsing means 16 of the service center 1 in order to provide advice and guidance to the user company. A means for accessing the means via the information communication network 6.

FIG. 2 is an explanatory diagram of an operation outline of a system for operating a data analysis support method for improving physical distribution according to the present invention, and FIG. 3 is an explanatory diagram of a processing flow between each terminal of a user company and a service center. is there. Hereinafter, a case where the present system is realized using a homepage (HP) on the Internet 51 will be described with reference to FIG.

In FIG. 2 and FIG. 3, the service center home page address (U
RL). The service center 1 has a homepage (H) on the Internet 51 by a Web engine or the like.
Start P). The person in charge of the user company uses the person in charge access means 31 (FIG. 1) such as the WWW browser 310 of the person in charge terminal 3 linked to the Internet 51 (FIG. 2).
The company information is registered by accessing the company information registration means 11 of FIG. 1 using the home page of the service center 1 as an interface.

Company information registration means 1 of service center 1
1 stores and manages registered company information in a company information database 21. The person in charge of the user company uses the person in charge access means 31 such as the WWW browser 310 of the person in charge terminal 3 to enter the analysis item registration means 13 of the service center 1.
Access to and register the analysis item. Analysis item registration means 1
3 creates information on the analysis item in the analysis item database 22.

When requesting an analysis from the present system, the logistics department of the user company is in charge of the person in charge such as the WWW browser of the person in charge terminal 3 linked to the Internet 51 and the i-mode terminal 310 of the portable telephone connected to the bar code reader. The access means 31 accesses the physical distribution information registration means 15 using the home page of the service center 1 as an interface. The system uses the company ID in the using company authentication means 17.
Alternatively, a screen (input screen) for prompting an input is displayed after authenticating that the person in charge is a legitimately registered destination based on registered company authentication information such as a password of the person in charge. The person in charge inputs the distribution information by scanning the barcode with a barcode reader.

The person in charge confirms that the logistics data necessary for the logistics improvement has been registered from his own terminal (person in charge terminal) 3 and then accesses the analysis condition registration means 15 to register the analysis conditions. Aggregation of logistics data for the system,
Instruct analysis. The system comprises a database management means 1
2, necessary information is collected from the relevant database, the data is totaled and analyzed, and the analysis result database 24
To be stored. The person in charge can browse or collect the analysis results as data if necessary. In addition, during the usable period, it is possible to instruct re-aggregation and analysis of data.

An external instructor such as a consultant can access the external instructor access means 41 such as the WWW browser 410 of the external instructor terminal 4 linked to the Internet 51.
The user accesses the analysis result browsing means 16 using the homepage of the service center 1 as an interface. The system uses the registered company authentication information such as the company ID or the password of the person in charge in the used company authentication means 17 to authenticate that the external instructor has been registered properly.
View analysis results. If necessary, the external instructor contacts the user company representative terminal 3 by e-mail or the like, and provides advice and guidance on addition and deletion of analysis items and analysis conditions.

In the present system, charging information for charging processing corresponding to the above-mentioned operation is recorded in the charging information database 25 by the charging information management means 18. In addition, the operating company (website operator) of the service center 1 charges a usage fee to the user company based on the charging information recorded in the charging information database 25, and the user company pays the fee. It should be noted that charging to the user company can be performed by any charging method such as a time system according to the access time, a pay-as-you-go system or a fixed-rate system according to the amount of registered data. Because the amount of data to be analyzed is different, it is desirable to adopt a system in which a basic fee and a metered system according to the data amount are added. For this settlement, an electronic settlement system on a network can be used, but other known settlement methods may be used.

FIGS. 4 to 8 are explanatory diagrams of examples of the structure of each database managed by the database management means 12 in the service center 1. FIG. 4 shows a user company information database, FIG. 5 shows an analysis item database, FIG. 6 shows a distribution information database, FIG. 7 shows an analysis result database, and FIG. 8 shows a billing information database. For example, as shown in FIG. 4, the company information database 21 stores company ID, company name, address, department, analyst name, e-mail address, analyst password, etc. as company information using this system. You. These company information are registered from the company information registration screen transmitted to the person in charge terminal 3 by the company information registration means 11 of FIG. It should be noted that the company ID is identification information of the user company automatically given at the first access from the user company.

The analysis item database 22 stores company IDs, target products, and analysis items as analysis items displayed on the analysis item input screen as shown in FIG. 5, for example.

The distribution information database 23 stores, for example, company IDs, distribution information items for improving distribution, and the like as shown in FIG.

As shown in FIG. 7, the analysis result database 24 stores information such as a company ID, a title, and an analysis result as a database for temporarily storing the analysis results of the using company.

As shown in FIG. 8, for example, the billing information database 25 stores billing information such as a use start date or a use time as billing information for a user company.

FIG. 9 is a flow chart showing the flow of the screen in the case where the processing from the person in charge to the service center by the company registration to the totalization and analysis of the distribution data is processed by one person. First, when connecting to the service center 1 from the staff terminal 3, the service center 1 transmits an entry screen to the staff terminal 3. The entry screen is a menu screen displayed first for a company that uses the present system.

The staff terminal 3 receives and displays the entry screen (S-101). When the company registration has already been completed, the instruction information for selecting the login screen is transmitted (S-102). However, when newly using the company, the person in charge needs to register his / her company information. The user selects the company information registration menu from the entry screen, and transmits instruction information for selecting the company information registration menu.

When the service center 1 receives the instruction information for selecting the company information registration menu, the service center 1 transmits a company information registration screen to the person in charge 3. The company information registration screen is a screen for registering a company name, an address, a department, a name of an analyst, a mail address, a password of an analyst, and the like.

The person-in-charge terminal 3 receives and displays the company information registration screen (S-103), inputs the company information in a predetermined frame of the company information registration screen, and transmits the input company information to the service center 1. I do.

The service center 1 receives the company information from the person in charge terminal 3, stores it in the company information database 21 by the company information registration means 11, and sends a registration confirmation mail to the person in charge. The registration confirmation mail is an e-mail for receiving the company information and notifying the person in charge of the registered contents.

The person in charge terminal 3 receives the registration confirmation mail and ends the company information registration. To start using,
The instruction information for selecting the login screen is transmitted from the entry screen.

The service center 1 receives the instruction information for selecting the login menu and transmits a login screen. The person in charge terminal 3 receives and displays the login screen (S-1).
02) The user company authentication information is input and the user company authentication information is transmitted to the service center 1. The used company authentication information is information such as a company ID and a person in charge password.

The service center 1 receives the used company authentication information, searches the company information database 21 based on the received company authentication information, and performs authentication. Subsequently, the service center 1 transmits a menu screen to the person in charge terminal 3. The menu screen is a screen that displays each menu for a company that has already registered for use to use the present system.

The staff terminal 3 receives and displays the menu screen (S-104). In order to provide a service to provide the user with a material file such as a reference document related to logistics and its analysis to the user company, when a download menu of the material file or the like is selected, a download process starts (S-106). To continue normal processing, the person in charge selects a menu item on the operation procedure screen from the menu screen and transmits instruction information for selecting an operation procedure menu.

The service center 1 receives the instruction information for selecting the operation procedure menu, and transmits the operation procedure screen. The operator terminal 3 receives and displays the transmitted operation procedure screen (S-105). Next, analysis item registration is selected, and instruction information for selecting an analysis item registration menu is transmitted.

The service center 1 receives the instruction information for selecting the analysis item registration menu and transmits the analysis item registration screen.

The person in charge terminal 3 receives and displays the analysis item registration screen (S-107), and inputs the company name, reading, person in charge, person in charge mail address, analysis item 1, etc. Send analysis item information to

The service center 1 receives the analysis item information, registers the analysis item information in the analysis item database 22 based on the analysis item information, and transmits an analysis item screen.

The person in charge terminal 3 displays the analysis item screen (S-10).
8) Upon receipt of this confirmation, the person in charge confirms the display and clicks the start analysis button to transmit an instruction to start the analysis and input the data of the detailed items displayed on the analysis item screen to the service center 1. I do.

The service center 1 receives the analysis start instruction from the staff terminal 3, searches the analysis item database 22 for necessary analysis items, generates a logistics data display screen, and sends it to the staff terminal 3.

The person in charge terminal 3 scans merchandise information, customer information, and the like with a bar code reader, and transmits physical distribution data to the service center 1 in an i-mode or the like of a mobile phone connected thereto. In this embodiment, on the side of the user company,
Since it is assumed that logistics data such as product information and customer information is managed by barcodes, information input using a barcode reader is performed as described above, but product information, customer information, etc. Is managed by other means, such as an electronic file such as a lookup table, open the electronic file and select the required product information, customer information, etc., and use this as data that can be imported by the service center side. Send.

The service center 1 receives the distribution data transmitted from the person in charge terminal 3 and stores it in the distribution information database 23. When the necessary distribution data is registered in the database 23, the distribution data registration process ends.

On the other hand, when the button for displaying the analysis and result browsing screen is clicked in the state where the menu screen is displayed (S-104) on the person in charge terminal 3, an instruction to display the analysis condition registration screen is issued. It is transmitted to the service center 1.

When the service center 1 receives the instruction to display the analysis condition registration screen, the service center 1 transmits a staff password confirmation screen to the staff terminal 3.

The staff terminal 3 receives and displays the staff password confirmation screen (S-109), inputs the staff password, and transmits the staff password to the service center 1.

The service center 1 receives the person in charge password, searches the company information database 21 based on the password, and performs authentication. Subsequently, the service center 1 transmits an analysis condition registration screen to the staff member terminal 3.

An analysis condition registration screen is received and displayed on the staff member terminal 3 (S-110). The person in charge inputs, from the analysis condition registration screen of the person in charge terminal 3, setting conditions necessary for analyzing the data, for example, frequency distribution survey and standard deviation survey of the delivered quantity for each week, month, and season. Then, the analysis conditions are transmitted to the service center 1.

In the service center 1, the condition setting is received, and based on the condition setting, the database management means 12 performs data aggregation and analysis processing, and transmits the analysis result to the person in charge terminal 3.

The person in charge terminal 3 receives and displays the analysis result list (S-111). The person in charge selects the corresponding analysis result and sends an analysis result display instruction to the service center 1.

The service center 1 receives the analysis result display instruction, searches the analysis result database 24 based on the instruction, and transmits an analysis result display screen to the person in charge terminal 3.

The responsible person terminal 3 receives and displays the analysis result screen as shown in FIG. 13 (S-112), browses the contents, makes necessary judgments, and ends the processing.

Next, a specific application example of the present invention will be described. In the following, an example of a simplified service provided by a major Internet provider mainly for small and medium enterprises will be described. For companies that cannot perform data analysis for logistics improvement on their own, so-called outsourcing, and a mechanism to efficiently analyze data for logistics improvement are provided together with consulting functions to improve their business activities. Efficiency can be improved.

In the case of small and medium-sized enterprises, companies that are going to introduce a data analysis system for improving logistics or companies that are already conducting conventional market research, It is effective to use this system for the purpose of introducing a data analysis system for improving logistics in a short period of time for companies that cannot cover the cost of building.

In this embodiment, as long as there is an environment using the Internet, even an unfamiliar person can easily perform data analysis for improving physical distribution according to a prepared scheme.

A major Internet provider has set up a home page as an Internet portal site in its service center. When attempting to use this system, the person in charge of the user company accesses the website of the Internet provider. The service center that operates the system accessed through the website of the Internet provider authenticates the user as a valid user of the service center with the user ID and password given to the user in advance, Send the information registration screen to the person in charge of the user company.

FIG. 10 is an explanatory diagram of an example of a company information registration screen according to the embodiment of the present invention. The person in charge of the user company opens the company information registration screen on the person in charge terminal, and registers necessary items such as company name, address, department and name of the person in charge, e-mail address, and password of the user company. After this registration, the service center notifies the mail address of the person in charge of the use registration and the automatically assigned company ID.

It should be noted that the major Internet provider charges a certain usage fee to the user company based on the registered user information and the service center use registration information. Note that the Internet provider distributes the fees for using the service center to the service center. This usage fee is
Although a fixed-price system with a limited period can be adopted, in this embodiment,
A system will be adopted in which the usage fee, the number of analysis items to be registered, the number of analysis result data to be stored, and the like are added to the basic usage fee.

The first step in performing data analysis for improving distribution is to register items to be analyzed. To register an analysis item, first, a person in charge of the user company accesses the home page of the service center and logs in. Upon receiving the login request, the service center authenticates the person in charge based on the entered company ID of the user company and the person in charge password, and transmits a new analysis item registration screen to the person in charge.

FIG. 11 is an explanatory diagram of an example of a new analysis item registration screen according to the embodiment of the present invention. The person in charge of the user company inputs a product to be analyzed and an analysis item on the new analysis item registration screen. After entering all the items,
Click the register button and send to the service center. These analysis item information is stored in the analysis item database 22 (FIG. 1) of the service center.

After registering company information and analysis items, the person in charge of the user company accesses the home page of the service center again and logs in. Upon receiving the login request, the service center authenticates the person in charge using the company ID of the user company and the person in charge password, and inputs the person from the survey input screen.

FIG. 12 is an explanatory diagram of an example of a distribution information registration screen according to the embodiment of the present invention. The person in charge terminal 3 scans a barcode with a barcode reader, and inputs distribution data using a terminal such as an i-mode of a mobile phone connected to the barcode reader. If a personal computer is added to the user terminal, the physical distribution data is also input from the personal computer terminal.
After completing all the inputs, click the register button to send the logistics data to the service center. The transmitted data is the analysis item database of the service center (Fig. 1)
Is stored in

After inputting the physical distribution data, the person in charge of the user company accesses the homepage of the service center again to analyze the input data, and logs in. Upon receiving the login request, the service center authenticates the person in charge with the entered company ID and the person-in-charge password, and transmits an analysis condition registration screen to the person in charge. The person in charge enters necessary conditions on the analysis condition registration screen, and sends them to the service center together with an analysis execution instruction. The service center that has received the analysis conditions and the analysis execution instruction performs the analysis process, stores the analysis result in the analysis result database 24, and transmits a list of the currently stored analysis results to the person in charge.

When an analysis result is selected from the analysis result list and the title line is clicked, the corresponding analysis result is transmitted from the service center to the person in charge. Analysis results by product,
Delivery by product group, delivery direction, delivery destination, etc.
Returned goods amount, amount, etc. are displayed. FIG. 13 shows an example of the analysis result in the example of the present invention.

When the user company needs guidance and advice in performing data analysis for improving logistics, the user company notifies the company ID and the person-in-charge password to an external leader terminal such as a consultant. Make a request.
The external instructor accesses the homepage of the service center from the external instructor terminal, obtains information on data analysis implementation for logistics improvement of the requested user company, and provides appropriate advice and guidance. Also. It is also possible to perform analysis processing on request.

As is clear from the above description of the embodiment, for a company that is going to introduce a data analysis system for improving logistics, the system of the service center is used to improve the physical distribution. Since a large framework of the data analysis mechanism is prepared in advance, a data analysis mechanism for improving logistics can be constructed in a short period of time and at low cost. For companies that have already performed data analysis to improve logistics,
By using an information communication network such as the Internet,
Since the work is converted into electronic data, the speed of information transmission is increased, and the analysis process can be performed using existing data as it is, so that the time required for implementation can be reduced. Another advantage is that many companies outsource and share the core of the system to reduce operating costs.

On the other hand, from the viewpoint of an external instructor who gives advice and guidance, it is not necessary to go to a client company every time a request is made.
Since the data analysis mechanism for improving the physical distribution using the information communication network such as the Internet and the advice and guidance on the construction and implementation thereof can be provided, the work can be streamlined.
The effect of such efficiency improvement will ultimately be returned to the users through reduction of consultant fees.

The present invention is applicable not only to the small and medium-sized companies described in the above embodiments but also to a relatively large-scale company that wants to incorporate more of its ideas into data analysis for improving logistics. In addition to the openness of the Internet and other information communication networks, the company can use its own information and communication networks, and can use any company's own information and communication networks. It can be applied regardless of size, and offers the possibility to create new business forms.

[0079]

As described above, according to the present invention,
By constructing a means for performing data analysis for improving logistics on an information communication network, it is possible to provide a person in charge of data analysis for improving logistics and a system for efficiently linking logistics information. With the advice and guidance of experts in the relevant field through the above, consulting can be provided for the user companies to build their own ideas and frameworks. Further, according to the present invention, a data analysis mechanism for logistics improvement that can be easily constructed is provided to a company without a data analysis function for logistics improvement through an information communication network, and the company already has a mechanism. To provide a data analysis support method and system for logistics improvement that can reduce the load when implementing a data analysis mechanism for logistics improvement in a company and enable the mechanism to be changed flexibly be able to.

[Brief description of the drawings]

FIG. 1 is a block diagram illustrating a configuration example of a system that operates a data analysis support method for improving physical distribution according to the present invention.

FIG. 2 is an explanatory diagram of an operation outline of a system for operating a data analysis support method for improving physical distribution according to the present invention.

FIG. 3 is an explanatory diagram of a processing flow between a terminal of a company using a system for operating a data analysis support method for improving physical distribution according to the present invention, a service center, and a terminal of an external instructor.

FIG. 4 is an explanatory diagram of an example of a structure of a user company information database managed by a database management unit in a service center of a system that operates a data analysis support method for improving physical distribution according to the present invention.

FIG. 5 is an explanatory diagram of an example of a structure of an analysis item database managed by a database management unit in a service center of a system for operating a data analysis support method for improving physical distribution according to the present invention.

FIG. 6 is an explanatory diagram of an example of the structure of a logistics information database managed by a database management unit in a service center of a system that operates a data analysis support method for improving logistics according to the present invention.

FIG. 7 is an explanatory diagram of an example of a structure of an analysis result database managed by a database management means in a service center of a system that operates a data analysis support method for improving physical distribution according to the present invention.

FIG. 8 is an explanatory diagram of an example of the structure of a billing information database managed by a database management unit in a service center of a system that operates a data analysis support method for improving physical distribution according to the present invention.

FIG. 9 is a flowchart showing the flow of a screen in a case where a person in charge processes a company from registration to distribution data totaling and analysis to a service center by one person.

FIG. 10 is an explanatory diagram of an example of a company information registration screen according to the embodiment of the present invention.

FIG. 11 is an explanatory diagram of an example of a new analysis item registration screen according to the embodiment of the present invention.

FIG. 12 is an explanatory diagram of an example of a distribution information registration screen according to the embodiment of the present invention.

FIG. 13 is an explanatory diagram illustrating an example of a data analysis result in the example of the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Service center 11 Company information registration means 12 Database management means 13 Analysis item registration means 14 Distribution information registration means 15 Analysis condition registration means 16 Analysis result browsing means 17 Use company authentication means 18 Accounting information management means 20 File transfer means 21 Corporate information database Reference Signs List 22 Analysis item database 23 Distribution information database 24 Analysis result database 25 Billing information database 3 Person in charge terminal 31 Person in charge access means 4 External instructor terminal such as consultant 41 External instructor access means 5 Information communication network 51 Internet.

Claims (6)

[Claims] An information communication network connects a service center having a data analysis mechanism for improving logistics and a terminal of a logistics department of a user company using the service center. Using the homepage published on the network, logistics information of the logistics department, analysis items, and various information on the analysis method are registered in the service center, and the service center performs the use according to the registered analysis items. Collecting data on the homepage from the logistics department of the company, analyzing the collected data by the registered analysis method, and providing the analysis result to the terminal of the logistics department using the homepage or the like. Data analysis support method for improving logistics. 2. An external leader terminal is connected to the information communication network,
Using the homepage, registering analysis items relating to the execution of data analysis for logistics improvement for the logistics department of the user company and the service center, registering an analysis method, a data analysis mechanism for logistics improvement, and 2. The data analysis support method for improving logistics according to claim 1, wherein guidance and advice on data analysis results are provided. 3. The logistics system according to claim 1, wherein the service center performs a simulation for analyzing various logistics information registered in the service center from the user company under predetermined analysis conditions. Data analysis support method for improvement. 4. A service center having a data analysis system for improving logistics and a logistics department of a user company using the service center are connected by an information communication network, and data for improving logistics of the user company is provided. A data analysis support system for logistics improvement for outsourcing analysis to the service center, wherein the user company includes a terminal of a person in charge of a logistics section connected to the information communication network, A company information registration means for prompting the person in charge of the company attempting to use the center to enter company information necessary for use registration, and registering the entered company information; Analysis item registration means for registering analysis items of logistics information and logistics information for registering data for logistics improvement, such as customer, product group, and daily delivery volume Registration means, and a mobile phone connected to a WWW browser and a bar code reader capable of reading bar-coded data for improving the logistics for the logistics department of the user company based on the registered analysis items. A terminal that can use the i-mode or equivalent mode of the telephone prompts data input, obtains logistics information for the analysis item, analyzes the distribution information by the analysis conditions registered by the analysis condition registration means, and analyzes the result. As a result, an analysis result browsing means to be browsed by the person in charge terminal, a user company authentication means to authenticate a person in charge of a user company registered or requested to be browsed, and a file of the analysis result and logistics-related reference materials transmitted by e-mail File transfer means to transfer to the terminal in charge of the user company by file transfer and file collection from the terminal in charge of the user company And a database for storing the information on the obtained analysis information, the information on the obtained analysis results, and the billing information associated with the use. The terminal of the person in charge of the user company is connected to the service center via the information communication network. A data analysis support system for improving logistics, which is connected to a computer. 5. The logistics improvement according to claim 4, wherein said service center is provided with billing information management means for managing billing information relating to use of said service center for said registered use company. Data analysis support system for PC. 6. A method for registering various types of information relating to the execution of data analysis for improving logistics in the logistics department and the service center of the user company using the homepage published on the information communication network, and improving the physical distribution. 7. A data analysis support system for improving logistics according to claim 5, wherein an external instructor terminal for providing guidance and advice on data analysis for the system is connectable.