JP2002117461A - Commercial transaction data collecting system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To realize the confirmation of the contents of commercial transactions by customers and the minute management thereof in a system for collecting prescribed data in a store and transmitting a main office for centralized control in the transactions. SOLUTION: In this system, prescribed data related to commercial transactions is collected in a store device and delivered to a main device. With respect to data with a code conformed thereto among the prescribed data, both the data name and code thereof are delivered to the main device.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a commercial transaction data collection system for collecting predetermined data relating to commercial transactions in a store apparatus and transferring the data to a head office apparatus. The predetermined data is, for example, data relating to a customer of a commercial transaction, data relating to an object (product / service), data relating to discount contents, data relating to present contents, data relating to a money amount, and the like.

[0002]

2. Description of the Related Art There is a POS system as an example of a commercial transaction data collection system that collects predetermined data relating to commercial transactions in a store device and transfers it to a headquarters device. The POS system is, for example, between a convenience store or a chain restaurant or franchise store in the restaurant industry and the headquarters, between a cleaning agency and a factory (headquarters), between a home delivery reception shop and a pickup / delivery base (headquarters). And between collection / delivery bases.

In the POS system, both the store device and the headquarters device have master data for associating product names, sales prices, and the like with product codes, issue replenishment orders for certain products, and report sales amounts of certain products. In this case, the product code of the product is associated with the order quantity and the sales quantity within the counting period and transmitted to the headquarters device.

Further, in a POS system of a business type in which a customer is registered as a member and a product or service is provided, both the store apparatus and the head office apparatus have master data that associates a customer name, a telephone number, and the like with a customer code. , Addition or subtraction of points such as sales amount, contents of transaction products, member discounts, and points (point addition according to payment amount, point subtraction according to discount amount of point discount, point subtraction according to required point of present) When reporting the results of each customer to the headquarters,
The customer code is transmitted to the headquarters device in association with the sales amount, the transaction product content, the member discount amount, the number of points to be added / subtracted, the type of present, and the quantity.

[0005]

There are cases where the selling price of a product is changed to a price different from the normal price, such as in a sales promotion campaign. In this case, in the above-mentioned POS system, it is necessary to simultaneously change the master data that associates the product code with the selling price in each of the store devices and the head office device. In addition, after the campaign ends, it is necessary to return to the original at the same time. However, in order to change or return the master data of many store devices at the same time, it is necessary to perform the work promptly and accurately, and if an error occurs, it may hinder the counting at the headquarters. Become. Also,
When a sales promotion campaign is conducted in a limited area, the headquarters device needs to manage two types of master data, changed master data and unchanged master data, and accurately determine the store to which each master data should be applied. Therefore, if any management error occurs, the aggregation at the headquarters will be hindered.

[0006] In a POS system of a type of business in which a customer is registered as a member, when a new membership occurs, it is necessary to update master data for associating a customer name, a telephone number, and the like with a customer code between each store device and the head office device. is there. However, since a new membership occurs on a daily basis, updating the master data each time requires a great deal of time and troubles the original business. For this reason, new members are usually registered collectively every certain period.
However, in such a case, until the master data is updated after the above-mentioned certain period expires, there is no data of new members at the headquarters, and it is possible to accurately perform various tallying for each customer. Can not.

[0007] The present invention has been made in view of the above circumstances,
The above-mentioned problem caused by the exchange of information with the code associated with the data name (for example, if the master data of each store device and the headquarters device cannot be updated simultaneously and accurately, there will be a problem in the aggregation at the headquarters. Etc.).

One of the reports that the headquarters receives from each store by the POS system is the sales amount within a certain total period. This sales amount can also be calculated by the headquarters based on the sales quantity of each product / service within the aggregation period reported in association with the product code. Utilizing this, the headquarters performs verification of sales amount, analysis of merchandise / services that are selling well, and the like. However, the above calculation yields PO
It is assumed that the same goods / services are provided at the same price in each store linked with the headquarters by the S system. Therefore, if this premise does not hold, verification, analysis, and the like based on the above calculation results will be inaccurate. The case where the above premise is not satisfied means, for example, that the same product /
This is the case where the service is provided at a different price from other stores.

In order to eliminate the above-mentioned problems, it is conceivable to enhance the supervision of the store so that the same product / service is provided at the same price at all stores. In addition to the problem that it takes time and effort, there is a problem that it is not possible to carry out detailed sales in consideration of the location conditions of the store such as regional differences. In other words, there is a problem that the flexibility of sales may be lost and as a result, profits may be reduced.

The present invention has been made in view of the above circumstances, and recalculates various data at the headquarters, such as the sales amount and profit amount for each store, and the sales amount and profit amount for each product / service. By making it possible, it is possible to allow the case where the price for the same product / service differs from store to store, thereby enabling fine sales to be performed in consideration of the location conditions of the store such as regional differences. Aim.

[0011] In industries that provide preferential treatment such as member discounts, present processing, and point discounts to registered customers, members must be appropriately discounted when paying for goods / services, and points should be added appropriately. Is performed,
It is important that points are discounted appropriately. Here, “appropriate member discount is performed” means that the product /
The service is eligible for member discounts and / or the degree of discount (discount amount / discount rate) corresponds to the rank of the member (rank set according to the number of years of membership etc.) And / or that the rank of the member is appropriate in light of the rank setting conditions. Further, “appropriate point addition is performed” means that the product / service is a target of point addition, and / or the added points are points corresponding to the product / service. And / or point points corresponding to presenting points. In addition, "appropriate point discount is performed" means that the product / service is subject to point discount, and / or the point score corresponding to the discount amount is subtracted from the point of the customer. To be done.
Also, the gift satisfies the gift conditions for members,
It means that the points corresponding to the present are subtracted from the points held by the customer.

Whether the member discount, the discount, the point discount, and the present processing have been properly performed at the time of payment for the goods / services depends on the setting state of the store apparatus at the time of the payment (the member discount target goods). Products / services for which points are to be added, such as: / service, member rank and discount amount / discount rate of products / services, customer member rank and membership period / birthday, etc.
(The setting status of the goods / services targeted for the point discount and the number of points held by the customer). However, in the conventional POS system, the setting state of the store apparatus regarding the above items at the time of payment cannot be known by the head office apparatus. Therefore, the member discount, the discount, the point discount, and the present processing are appropriately performed. At the headquarters, it was not possible to know whether this was done.

[0013] In industries where chains or franchises are developed, customer complaints are often sent to the headquarters. There are many types of complaints, but among them,
There are also complaints that the expected amount of the customer was different from the amount charged. The difference between the two amounts may be as simple as (a) misconception of the customer, but (b) due to the method of calculating the consumption tax or the processing of the fraction, or
(C) Product / service eligible for membership rank / member discount, product / service eligible for point addition, product / service eligible for point discount is different from what the customer expected. In some cases. In cases (b) and (c), similar complaints may be received from other customers in the future. For example, the method of calculating the consumption tax and the method of handling fractions should be described in slips and receipts. In some cases, it may be necessary to take some measures such as presenting products / services subject to member discount target products / services / points discount target products / services to stores.

The method of calculating the consumption tax, the method of calculating the fraction, the method of calculating the discount, and the method of processing the fraction applied to the calculation of the price of the goods / services are the setting states of the store apparatus at the time of payment of the price. (Consumption tax calculation method / fraction processing method, discount calculation method and fraction processing method setting state) However, in the conventional POS system, it is not possible for the headquarters device to know the setting state of the store device regarding the above items at the time of payment. Further, as described above, the headquarters apparatus could not know the setting state of the store apparatus regarding the member rank and the like. For this reason,
It was also difficult to properly evaluate and respond to customer complaints regarding the amount.

[0015] The cleaning agency and the factory (headquarters)
In a business format linked by the OS system, it is important that the goods (laundry) received from the customer are reliably returned to the customer after washing. It is also important that the special washing process specified by the customer is performed reliably. For this reason, for example, countermeasures such as stating the tag number attached to the laundry on the slip issued at the time of custody or stating the designated special washing process on the slip (and the tag if necessary) are taken. ing. This countermeasure is based on the condition that there is no overlap between the tag number and the slip number. However, since the number of digits that can be identified without error by the person receiving or washing is about 3 to 4 digits, Cannot be assigned a unique number.
For this reason, the situation of the agency (the situation such as the ratio of reception at the store, the ratio of reception of diplomacy, the number of diplomacy courses and the number of persons in charge)
The above numbers are given according to a method appropriately selected according to the above.

When a complaint from the customer (such as a complaint that the laundry is not returned, a special laundry process specified for the laundry is not performed, etc.) occurs, the headquarters issues a tag attached to the article (laundry). The article (laundry) is tracked based on the corresponding slip, but for that purpose, it is necessary to uniquely determine the tag or the slip. That is, it is necessary to know the numbering method and the form of issuing the slip. However, in the conventional POS system, the setting state of the store apparatus at the time of reception regarding the numbering method and the form of issuing the slip cannot be known by the headquarters apparatus. Tracking could be very difficult.

The present invention enables the headquarters device to know the setting state of the store apparatus at the time of payment for the goods / services (at the time of receipt of the deposit), so that member discounts and point discounts can be obtained. To be able to know at the headquarters whether it was done properly and / or to properly evaluate and respond to customer complaints regarding the amount, and / or entrusted by the customer An object of the present invention is to make it possible to easily track goods (eg, laundry).

[0018]

A first aspect of the present invention is a commercial transaction data collection system for collecting predetermined data relating to a commercial transaction in a store apparatus and transferring the data to a headquarters apparatus, wherein a code corresponds to the predetermined data. A business transaction data collection system characterized in that both the data name and the code are passed to the headquarters device for the given data attached. The commercial transaction is a transaction for transferring a product and receiving a price (sale of a product), or a transaction for providing a service and receiving a price (cleaning, home delivery, etc.). The same applies to the following claims. As a method of transferring data, a method of transferring data online (a method of connecting a line and transferring), a method of transferring data offline (a method of transferring a recording medium such as FD, MO, CD-R (RW)), and a method of transferring data to a head office device ( Example: a method of sending packet data to a network (with the IP address of the headquarters device), and the like. The following claim 2
The same applies to claim 6. A second aspect of the present invention is characterized in that, in the first aspect, the predetermined data associated with the code includes at least customer data relating to a commercial transaction partner and target data relating to a commercial transaction target. It is a business transaction data collection system. Other data associated with the code include, for example, customer name / telephone number / member rank / birthday and customer code, person in charge and person in charge, product name and product code, department name and department code. , Diplomatic course name and diplomatic course code, cleaning course of cleaning (such as washing method according to the material such as Angola / cashmere and washing method by the difference of washing solvent) name and washing course code, special processing of cleaning (waterproofing,
(Additional processing, special processing, stain removal, etc.).

According to a third aspect of the present invention, there is provided a commercial transaction data collection system which collects predetermined data including data relating to the amount of a commercial transaction in a store apparatus and transfers the data to a headquarters apparatus. A transaction data collection system characterized in that the value of each data used for calculating the actual consideration is transferred to the headquarters device together with the amount actually charged to the customer). The invention of claim 4 is
4. The data according to claim 3, wherein each of the data used for calculating the actual consideration includes a basic amount of the commercial transaction, and further includes a member discount amount, a point discount amount, a consumption tax amount, and an added value associated with the commercial transaction. A commerce data collection system, optionally including an amount. The basic amount of the commercial transaction is a display price of a product determined for each product and a suggested price of a service determined for each service. That is, the product selling price / service providing price when there is no option. The member discount amount is, for example, a member-only discount amount determined for each product (and according to the member rank), or (for each product)
A member-only discount amount calculated based on a predetermined discount rate (and / or according to the member rank). The point discount amount is a discount amount that is performed with the amount corresponding to the points held by the customer as an upper limit. After the discount is implemented, the points are reduced by the amount corresponding to the discount. The value-added amount is, for example, the amount of special processing or special washing for cleaning. In the case of home delivery, it is an amount for express delivery, freezing state maintenance, and the like.

According to a fifth aspect of the present invention, there is provided a commercial transaction data collection system for collecting predetermined data relating to a commercial transaction in a store apparatus and transferring the data to a headquarters apparatus, wherein the predetermined data is a setting state of the store apparatus at the time of the commercial transaction. Is a commercial transaction data collection system characterized by including setting data representing the following. According to a sixth aspect of the present invention, in the fifth aspect, the setting data includes a consumption tax (excl. Tax / incl. Tax / none, tax rate), a method of calculating an amount (fractional digits, a method of processing a fraction (truncated / rounded / Rounded up)), charge specification function (cannot be changed / can be changed with limitation / can be changed without limitation), member rank (rank of member discount rate), membership card validity period, discount amount per point, point addition A commercial transaction data collection system comprising at least one or more of each setting state of an object. As the setting state, in addition to the setting state of whether to treat the amount as receivable or treat it as full payment,
The setting state of the form of issuing the slip, the setting state of the numbering method of the tag attached to the deposited article and the corresponding slip, the setting state of the print message and the system function name can be cited.

According to a seventh aspect of the present invention, in any one of the first to sixth aspects, the store device and the headquarters device are configured to be able to transmit and receive data via a communication line. This is a commercial transaction data collection system characterized by the following.
That is, the system transmits predetermined data after the store device calls the headquarters device and connects the communication line. In the system according to the seventh aspect, it is essential that each of the store device and the headquarters device has a connection means for a communication line. According to an eighth aspect of the present invention, in any one of the first to sixth aspects, the store device and the headquarters device are configured to be able to transmit and receive data via a network, and the store device is A business transaction data collection system, wherein data to be passed to a headquarters device is transmitted to a network to the headquarters device. The predetermined data to be passed to the head office device is, for example, an attached file of an SMTP e-mail. As a format of the attached file, for example, CSV
The format can be adopted. In the system according to claim 8, it is essential that each of the store device and the headquarters device has a network connection means. An example of the network is the Internet.

[0022]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, a specific example in which the present invention is realized as a system in which a computer device (store device) of a cleaning agency and a computer device (headquarters device) of a cleaning factory are linked via the Internet will be described. I do. Note that the present invention is not limited to such an embodiment, and it is needless to say that the present invention can be similarly applied to systems for other industries.

FIG. 1 shows a cleaning transaction data collection system according to an embodiment. As shown, the system is:
The n store apparatuses corresponding to the number n of agency stores and the headquarters apparatus are configured to be able to transmit and receive data via the Internet. The headquarters device and each store device are each provided with a network connection device. The headquarters device and each store device may be always connected, or may be dial-up connection. The headquarters device may have a server function, or may use a separately provided computer having a server function.

FIG. 2 is a perspective view exemplifying the appearance of a store apparatus (store apparatus i in FIG. 1) for a cleaning agent according to the embodiment, and FIG. 3 is a block diagram illustrating the configuration of the store apparatus in FIG. It is. The illustrated store apparatus i includes a main body portion containing the control device 20 and the storage device 30, a keyboard (dedicated keyboard, see FIG. 4) 13 provided on the upper front side of the main body portion, and A printer (dot impact printer) 12 provided, a cash drawer 11 provided at a lower portion of the main body, an operator (store clerk) display 14 provided with the front side facing the rear right side of the upper surface of the main body, and a main body. And a customer display 15 provided on the back side of the portion with the other side (customer side) facing the other side.

The control device 20 includes the peripheral devices (keyboard 13, printer 12, cash drawer 11, operator display 14, customer display 1).
5) a function of inputting / outputting control signals and data for controlling, a function of reading / writing data of various files stored in the storage device 30, and a setting of sending data read from the file to the Internet. It has a function to do. Each function of the control device 20 is realized by a process executed by the control device 20 according to a program stored in the ROM 23 or an application program for a cleaning agent stored in the storage device 30. The RAM 23 stores, for example, an E for sending to the Internet.
It is used as a work area for creating an attached file of mail (data passed to the headquarters device; predetermined data in claims).

As shown in FIG. 4, the keyboard 13 is a keyboard dedicated to a store device for a cleaning agency. The keyboard 13 has a product name key group for calling an input screen for product names such as sweaters and blousons, a material key group for inputting materials and the like, and a processing mode key for inputting processing modes and the like. Enter the name key to call the input screen for the group, customer name, etc., the subtotal key to call the payment settlement screen, the fee-related keys to perform ancillary operations on the amount, etc. on the payment settlement screen, and the confirmation operation An OK key or the like is provided.

The printer 12 is a dot impact printer, and three or four sheets of exclusive paper are used as recording paper. That is, a dedicated slip sheet in which a deposit slip, a delivery note, a copy for a factory, and a copy for an agency are stacked in order from the top is used. A format as shown in FIG. 5A is printed in advance on the deposit slip, and data different for each deposit slip is described in each column of the format. That is, the control device 20 stores the information input for each visit of the customer in the RAM 22 according to a predetermined recording format (not shown), and outputs the information to the printer 12 according to a predetermined printing format for printing. The input information is stored in the RAM 2
2 and collected in the storage device 30 (collection file for data generated each time a slip is issued;
In addition, there is a collection file for data generated for each product and a collection file for data generated for each aggregation). The data to be passed to the headquarters device is transmitted after converting the data corresponding to the designated target period into a CSV format. Here, the CSV format means that items are separated by commas,
Text format data that separates records with line feed codes. The lowermost layer of the three- or four-sheet copy is a sheet that is lightly colored every other line (see FIG. 5B). That is,
The custody form is not printed.

When the power of the store apparatus is turned on, an application program for the cleaning agency is activated, and a "daily operation" screen is displayed. "Daily business"
The screen includes a screen for reception work to open when taking goods (laundry) from the customer or returning goods (laundry) to the customer, a screen for tallying work to perform tallying, and a screen for headquarters equipment. The options for the screen for the transmission task for performing data transmission are displayed. Note that the screen for the transmission task can be called from the screen for the tabulation task or the screen for the reception task.

When an option to the screen for the transmission business is selected on the "daily business" screen, the screen for the transmission business is opened, and the transmission data (the "predetermined data to be passed to the head office" in the claims) is opened. ) Can be selected and set. Select the data to send and press the send button displayed on the screen,
The data selected above is sent as an attached file of the e-mail to the head office (= with the IP address of the head office apparatus) and sent to the Internet.

An example of data items sent to the headquarters will be described below.

(1) Items of record for each product: Data items created for reporting to the headquarters device, and the items of the record created for each product (selected item) are shown below. It should be noted that the "setting data indicating the setting state" in claim 5 includes the tag type, diplomatic tag classification, TAG. Prints one point at a time. Note: The slip number of the slip in which the product is described, the registration order of the screen input, the printing order of the slip when splitting the slip, the slip detail classification, the slip registration time (day), the slip registration time (hour), the slip registration time ( Day), the original slip number in case of unpaid or undetermined payment, the original registration order which is the registration order of the original screen input of undetermined payment, original slip registration time (day), original slip registration time (hour), original slip registration time (Day), Member discount target flag (Target / Not applicable), KEY
TBL code, TAG No. , The price of the product (actual value of claim 3), points, washing course code,
Washing name, discount rate of member discount, value-added price (D; dry), value-added price (L; landry), value-added price (Y; Y-shirt), value-added price (T; special product), value-added price (S; Others), Value Added Rate (D), Value Added Rate (L), Value Added Rate (Y), Value Added Rate (T), Value Added Rate (S), Product Number, Product Number, Product Name,
Tax classification, number of value added cases, value added amount, service amount,
Quantity of the product, status flag, finish (stock) classification,
Finishing category name, D / L / Y / T / S washing category, washing finishing date category of how many days can be passed, scheduled finishing time (day), scheduled finishing time (hour), finishing date name, curtain , Vertical size in the case of curtains, number of tags indicating how many points the product is composed of, tag type of serial number / cleaning tag / group tag, diplomatic tag classification, TAG. 1
Point printing (yes / no), department code, department name, added value 1 code, added value 1 name, added value 1 state, added value 1 fee, added value 1 rate, added value 2 code, added value 2 name, Value added 2 state, value added 2 rate, value added 2 interest rate, value added 3 code, value added 3 name, value added 3 state, value added 3 rate, value added 3 rate, product sales discount (tax included), product sales value Discount (excl. Tax), sales discount (no tax).

(2) Record Items for Each Voucher: The items of the record, which are data created for reporting to the head office apparatus and are generated each time a voucher is issued, are shown below. The “setting data representing the setting state” of claim 5 includes, in addition to (3) a system setting master item described later, a store code, a terminal code, a print message, a version of the creation system, an item name 1, an item name 2 , Item name 3, and so on. Note: Count No., slip number, slip type indicating the type of issue slip, customer code, customer name, customer name Kana, customer phone number, customer pre-reception points, current addition points, point total, customer Month of birth, birthday, membership rank of customer, store code, terminal code, closing date, person in charge, person in charge, course code indicating diplomacy, storefront, or diplomacy course name, course name, total time (day ), Total time (hour), total time (day), slip registration time (day), slip registration time (hour), slip registration time (day),
Scheduled finish time (day), Scheduled finish time (hour), total points,
Service amount, subtotal amount in the voucher, in-tax amount, out-of-tax amount, total amount, receivable amount, cash deposit amount, change amount, ticket deposit amount, voucher deposit amount, other ticket deposit amount, cleaning sales amount, cleaning Consumption tax amount, bank transfer amount in case of diplomacy, member discount rate, print message, total number of products, number of items, total value added, status flag, slip canceled flag (valid slip / cancelled slip), invoice date ( Date), invoice issue date (hour), creation system version, original slip number, original slip classification, function name, slip start TAG No. , Unfixed number, above customer code, below customer code, amount subject to product sales tax, amount subject to non-product sales tax, amount billed without product sales tax, item name 1, item name 2, item name 3, system file contents ((3) below) Contents of system master), remarks.

(3) System Setting Master Items: The system setting master items included as "system file contents" in the data created each time a slip is issued for reporting to the headquarters device are shown below. In claim 5, all of the contents of the system setting master are "setting data indicating the setting state". Note: Format ID, store number, center (headquarters) phone number (correct), center phone number (secondary), terminal number, consumption tax pattern (no tax / external tax / internal tax), consumption tax rate, consumption tax calculation method ( Truncation / rounding / rounding up), tag type (serial number / cleaning / group), diplomatic tag classification (common / outside store / course / person in charge), TA
G. FIG. Point-by-point printing, TAG printer selection, parent tag printing when group tags, heading tag simultaneous printing, heading tag output style, external keyboard, bill paper, store payment OK function (receivable / full payment), charge specification function (Cannot be specified / limited / free),
Discount calculation method (round down / round off / round up), discount calculation unit (10 yen / 1 yen), subtotal discount calculation method, curtain size basic unit, member discount rate A, member discount rate B, member discount rate C, card validity period A, Card validity period B, Card validity period C, Change printing, Issuance of slips by finishing date, Issuing of slips by finishing (stock) classification, Value-added items Member discount target (No / Excluding processing & stains / All), Value added Content distinction printing (no / excluding processing / stains / all), printing one slip, limiting the number of TAGs, the amount of one point, the classification of points, the target (dry), the target (laundry), the target (laundry) Y-shirt product), point object (special item), point object (other), point object (product sales), store slip number management area, diplomatic slip number management area, store TA Number management area, diplomatic TAG number management area, aggregate number management area, diplomatic claim number management area, the person in charge by TAG number management area, course by TAG
Number management area, spare field.

(4) Record Items for Each Settlement: The items of records created for reporting to the headquarters device and created for each settlement are shown below. It should be noted that the "setting data indicating the setting state" of claim 5 includes the tag type,
G classification, TAG. From the version of the one-point printing / creation system to the system item name (printer 11). Note: Total No. which is the serial number of the end total. , The total number of times until the end of the day, the end or intermediate count type, the count type (store / diplomacy), the store code, the count time (day), the count time (hour), the count time (day), the sales amount (theoretical Amount), consumption tax (theoretical amount), cash (theoretical amount), ticket (theoretical amount), cash voucher (theoretical amount), other tickets (theoretical amount), change reserve (registered amount), cash (amount of money), Ticket (money amount), Gold voucher (money amount), Other tickets (money amount),
Cash surplus / deficit amount (difference between theory and amount of money), cleaning sales, cleaning consumption tax, receivables, receivables, undetermined payments, finishing balance payments, small deposits, transfers, accounts receivable, returns, refunds, finishing balances Refund, small refund, D quantity, L quantity,
Y quantity, T quantity, S quantity, total points, undecided points, number of accepted customers, number of new members, number of members renewed, number of cancellations, unit price,
Price per customer, total value-added amount, service amount, discount amount,
Single item discount, discount / discount, subtotal discount / subtotal discount, member discount, deposit discount, billing discount, commission discount, in-store discount, diplomatic discount, aggregation start time (day), tabulation Start time (hour), counting start time (day of week), tag type (serial number tag / cleaning tag / group tag), diplomatic tag classification (common /
Diplomacy / course / person in charge), TAG. One point printing, starting slip number, starting tag number, starting person tag number 1,
Tag number by starting person 2, Tag number by starting person 3, Tag number by starting person 4, Tag number by starting person 5, Tag number by starting course 1, Tag number by starting course 2, Tag by starting course Number 3, starting course tag number 4, starting course tag number 5, starting course tag number 6, starting course tag number 7, starting course tag number 8, starting course tag number 9, starting course tag number 10, end slip number, end tag number, end person in charge tag number 1, end person in charge tag number 2, end person in charge tag number 3, end person in charge tag number 4, end person in charge tag number 5, End Course Tag Number 1, End Course Tag Number 2, End Course Tag Number 3, End Course Tag Number 4, End Course Tag Number 5, End Course Tag Number 6, End Course Tag Number 7, End By course Grayed number 8, the end course by tag number 9, the end course by tag number 10, course, course name,
Person in charge, person in charge, version of the creation system,
System Item Name (Screen 1), System Item Name (Screen 2), System Item Name (Screen 3), System Item Name (Screen 4), System Item Name (Screen 5), System Item Name (Screen 6), System Item Name (Screen 7), System Item Name (Screen 8), System Item Name (Screen 9), System Item Name (Screen 10), System Item Name (Screen 11), System Item Name (Printer 1), System Item Name (Screen 1) Printer 2), system item name (printer 3), system item name (printer 4), system item name (printer 5), system item name (printer 6), system item name (printer 7), system item name (printer 8) ), System item name (printer 9), system item name (printer 10), system item name (printer 11) Ticket sales amount, merchandise sales amount, product sales consumption tax amount of money, spare Firudo.

(5) Record item for each product type related to product sales for each checkout: Data created for reporting to the headquarters device, and for records created for each product type related to product sales for each checkout The items are shown below. Note: The total number is a serial number up to the end total. , Total count until the end of the day, total category (end / middle), total type (store / diplomacy), product code (ticket / product sales),
Product name (ticket / product sales), total time (day), total time (hour), total time (day), tax classification (none / external tax / internal tax /
Ticket), number of sales, sales amount, tax amount, remarks.

Data consisting of the above items is passed from the storefront device to the head office device. In the above description, the transmission of data via the Internet is described. However, the above-described data is recorded on a recording medium and delivered to the headquarters, or the connection of the communication line between the headquarters apparatus and the store apparatus is maintained. May be transmitted.

[0037]

According to the first aspect of the present invention, predetermined data relating to a commercial transaction is collected by the store device and passed to the headquarters device. Both the data name and the code are passed to the headquarters device. For this reason, a defect caused by passing information by a code associated with a data name (for example, the complexity of having to simultaneously and accurately update the master data of each store device and the headquarters device, If the master data cannot be updated simultaneously and accurately, it would be possible to eliminate the problem of hindrance to counting at the headquarters).

According to the third aspect of the present invention, predetermined data relating to the commercial transaction is collected by the store device and passed to the headquarters device, and the actual data of the commercial transaction (for the customer) The value of each data used for calculating the actual price is transferred to the headquarters device together with the actually charged amount). For this reason, various data such as the sales amount and profit amount for each store, the sales amount and profit amount for each product / service, and the like can be totaled from the original data at the head office.
In addition, this makes it possible to perform an operation in which the price for the same product / service is different for each store, that is, a fine operation in consideration of the location conditions of the store such as regional differences.

According to the fifth aspect of the present invention, the predetermined data relating to the commercial transaction is collected by the store apparatus and passed to the head office apparatus, and the setting data indicating the setting state of the store apparatus at the time of the commercial transaction is included in the predetermined data. Included. For this reason, the headquarters device can know the setting state of the store device at the time of payment for the goods / services (at the time of receiving the stored goods) and the setting state of the store device at the time of performing the tallying process. Therefore, the headquarters can know whether or not the commercial transaction has been properly performed. In addition, this makes it possible to appropriately evaluate customer complaints and respond appropriately.

According to the seventh and eighth aspects of the present invention, the predetermined data relating to the commercial transaction is collected by the store device and sent to the headquarters device via a communication line or a network, so that it is troublesome to mail a recording medium. It becomes unnecessary. According to the invention of claim 8, since it is not necessary to secure the connection state of the line between the store apparatus and the head office apparatus, the degree of freedom regarding data transmission is increased.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a network configuration of a cleaning data collection system according to an embodiment.

FIG. 2 is a perspective view showing the appearance of the store apparatus.

FIG. 3 is a block diagram showing a configuration of the store apparatus of FIG. 2;

FIG. 4 is an explanatory view showing a keyboard of the store apparatus of FIG. 2;

FIG. 5 is an explanatory diagram illustrating a slip.

[Explanation of symbols]

 100i store device 25 network connection device

Claims (8)

[Claims] 1. A commercial transaction data collection system for collecting predetermined data relating to a commercial transaction in a store device and transferring the data to a headquarters device, wherein the predetermined data associated with a code in the predetermined data is a data name. A transaction data collection system, wherein both the code and the code are passed to the headquarters device. 2. The commercial transaction data according to claim 1, wherein the predetermined data associated with the code includes at least customer data on a commercial transaction partner and target data on a commercial transaction target. Collection system. 3. A commercial transaction data collection system which collects predetermined data including data relating to the amount of a commercial transaction in a store apparatus and transfers the data to a headquarters apparatus, wherein the data relating to the amount of money is calculated together with the actual price of the commercial transaction. Passing the value of each data used in the above to the headquarters device. 4. The data according to claim 3, wherein each of the data used for calculating the actual consideration includes a basic amount of the commercial transaction as essential, and further includes a member discount amount, the number of points, a point discount amount, and a discount amount. A transaction data collection system, optionally including a discount amount and rate, a consumption tax amount, and a value-added amount attached to the transaction. 5. A commercial transaction data collection system which collects predetermined data relating to a commercial transaction in a store apparatus and transfers the data to a headquarters apparatus, wherein the predetermined data is a setting state of the store apparatus at the time of the commercial transaction and at the time of settlement and aggregation work. A commercial transaction data collection system, comprising setting data representing: 6. The setting data according to claim 5, wherein the setting data includes a consumption tax, a calculation method of an amount, a charge designation function, a membership rank, a membership card validity period, an amount required for one point, and an amount per one point. Discount amount, point addition target, print message, system function name setting,
A business transaction data collection system, including at least one or more of each setting state of a slip output method. 7. The shop device according to claim 1, wherein the store device and the headquarters device are configured to be able to transmit and receive data via a communication line. Commerce data collection system. 8. The headquarters device according to claim 1, wherein the store device and the headquarters device are configured to be able to transmit and receive data via a network. And transmitting the data to be sent to the headquarters device to the network.