JP2002109092A - Method for acting as gravestone cleaning - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a method for acting as gravestone cleaning in which a gravestone is cleaned instead of a customer who can not do the maintenance of a grave and work contents can be easily confirmed. SOLUTION: This method for acting as cleaning of a gravestone 22 where a homepage 15 for displaying the advertisement of acting as cleaning the gravestone 22 and the cost is inserted on a server 12 and contacting with customers 16-18 is performed through a communication channel 14, is provided with a first process for receiving orders from the customers 16-18 by electronic mail transmitted after required items are entered to an ordering form provided with at least the input column of the installed place of the gravestone 22 and provided in the homepage 15 or the other homepage linked to the homepage 15, a second process for photographing the photo 25 of the gravestone 22 before cleaning, cleaning the gravestone 22 and photographing the photo 26 of the gravestone 22 after cleaning and a third process for transmitting the photos 25 and 26 of the gravestone 22 before and after cleaning together with required documents to the customers 16-18 by the electronic mail.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a tombstone cleaning agent method for receiving a request from a customer who resides in a remote place for a built tomb and cleaning the tombstone.

[0002]

2. Description of the Related Art Hitherto, graves provided in cemeteries and cemeteries have been regularly visited, for example, on trays and equinoctial week. When visiting the grave, he cleaned the grave, peeled off the surrounding grass, and offered flowers and incense sticks. In this way, the ancestors could be memorialized and the surrounding landscape could be beautified.

[0003]

However, when living away from a grave built for the sake of transfer or the like, for example, when living in a remote place such as overseas, it is possible to visit the grave periodically. In addition, as nuclear families became more and more advanced, there were cases where relatives and others who remained in their hometowns to clean their tombs were gone. In addition, as he grew older, his movements became more restricted, and he sometimes became unable to clean the grave. The present invention has been made in view of the above circumstances, and provides a tombstone cleaning agent method that can clean a tombstone on behalf of a customer who cannot care for a tomb and can easily confirm work contents. Aim.

[0004]

According to the present invention, there is provided a method for cleaning a gravestone according to the present invention, which includes posting an advertisement on a server to perform cleaning of a gravestone and displaying a cost on a homepage, and communicating with a customer. A cleaning method for tombstones performed via a communication line, wherein the order form provided on the homepage or another homepage linked to the homepage and provided with at least an input field for an installation location of the tombstone has necessary items. A first step of receiving an order from a customer by an e-mail transmitted after being described; and a step of taking a photograph of the gravestone before cleaning, cleaning the gravestone, and taking a photograph of the gravestone after cleaning. There are two steps, and a third step of sending a photograph of the gravestone before and after cleaning together with necessary documents to the customer by e-mail. The homepage is composed of one or more pages. Cleaning means weeding around the tombstone, polishing of the tombstone, offering flowers and incense sticks, in addition to washing the tombstone.
In addition, it should include a sutra reading by a monk. In addition, the cost refers to, for example, a set fee determined for each service content or option, and a special fee such as a transportation fee may be added to the cost, or a discount may be provided. Further, the required documents to be transmitted in the third step are those which can be converted into digital data which can be transmitted through an electric communication line.

[0005] For example, a plurality of service contents and a fee corresponding to each service can be posted on a homepage, and a customer can select the type of requested service and place an order by e-mail. In the first step, orders are received by e-mail, so that it is possible to respond quickly to customers. In addition, since the e-mail includes the location of the tombstone, estimate the transportation cost and confirm the location. It can be done easily and reliably. In the second step,
Since the photograph before and after cleaning the tombstone is taken, the state before cleaning and the state after cleaning can be easily checked. For a photograph, it is preferable to use a digital camera that converts an image into an electric signal and digitizes and records the data.
With this configuration, it is possible to perform confirmation by displaying the image on the liquid crystal screen attached to the camera on the spot at the time of photographing, and since the processing such as development is not required, the subsequent steps can be performed quickly. . In the third step, the photograph of the gravestone is transmitted by e-mail, so that the customer can quickly and reliably confirm the cleaning work. In addition, even when the customer is dissatisfied with the cleaning work, it is possible to respond quickly and perform the cleaning work again.

Here, it is also possible to take a photograph of the tombstone after cleaning in the second step from at least the front surface of the tombstone and the surface on which the name of the erected stone is written.
Graveyards and cemeteries often have gravestones with similar forms, and photographs from the front of the gravestone alone may cause misperception. On the other hand, on the tombstone, there is a surface on the burial permit where the name of the builder is easily sculptured, so that you can take photos from that surface to prevent mistakes for other people's graves. At the same time, the customer can surely confirm the cleaning status of the other surface than the front surface.

The surface of the tombstone in the second step can be polished with an abrasive and a polishing machine. The abrasive includes a coarse abrasive in addition to a liquid such as a detergent or a solvent capable of polishing the surface of the tombstone. As the polishing machine, a grinder or a grinder for rotating a polishing wheel can be used. Gravestones are usually erected outdoors, which are directly exposed to the effects of wind and rain, and the surface is eroded by the effects of acid rain in recent years, and dirt may not be removed by ordinary cleaning. By polishing the surface of the tombstone with an abrasive and a polishing machine, the surface can be finished smoothly and dirt can be removed, thereby restoring the appearance at the time of construction.

Further, after receiving an order from a customer in the first step, a contact is made with a district-based cleaner located near the tombstone according to the location of the tombstone, and the second step is performed.
It is also possible to have the above-mentioned area-specific cleaners perform the cleaning. The number of area-specific cleaners can be determined, for example, according to the local population, or can be determined for each predetermined range in which the area-specific cleaners can move. When determining by population, for example, one district-specific cleaner is designated for every 1 million people. When determining by predetermined range, about 1 to 3 district-specific cleaners are used in each prefecture. Can be specified. In addition, the area-specific cleaners can be divided according to the number of customers. District cleaners can be recruited on the website. By posting on the website the areas that can be cleaned by local cleaners,
It is possible to place an order after confirming the area that can be cleaned. By this method, the contents of the order are notified to the district cleaners, and the district cleaners clean the gravestones, so that the work can be performed quickly and the work period from ordering to the end of the work can be shortened. it can.

[0009]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Next, embodiments of the present invention will be described with reference to the accompanying drawings to provide an understanding of the present invention. As shown in FIG. 1, a method for cleaning a gravestone according to an embodiment of the present invention includes a method in which an administrator 11 makes a server 12 manage a homepage 15 via a management computer 13 and the Internet 14 which is an example of a communication line.
And contact with customers 16-18, each customer 16-1
8 through the clients 19-21 and the Internet 14 operated by the
In this method, the tombstone 22 is cleaned on behalf of the customers 16 to 18 by the district-based cleaner 23 of the agency 24 who has been notified via the communication computer 4 and the communication computer 27. Here, the clients 19 to 21 refer to computers that can be operated by the customers 16 to 18, respectively. The home page 15 is composed of one page or a plurality of pages. The details will be described below.

First, the contents of the homepage 15 will be described. The homepage 15 is composed of, for example, four pages, and displays an advertisement indicating that the tombstone 22 is to be cleaned and the cost thereof. On the first page, for example, company name, business description,
And a slogan can be posted. Also, 1
On the page, a link to another page is provided. 2
On the page, for example, a serviceable area, service contents, a fee table, a system description, and samples of photographs 25 and 26 before and after cleaning the tombstone 22 shown in FIGS. 2 and 3 are posted. The serviceable area is displayed, for example, by color-coding a map of Japan into a serviceable area and an impossible area, and the customers 16 to 18 can easily determine whether or not the tombstone 22 is in the serviceable area. Can be confirmed. The service content can list, for example, three courses A course to C course.

In the course A, flowers and incense are provided after brush cleaning of the tombstone 22, weeding around the tombstone 22, and cleaning. For example, this can be selected when returning home to the tray is not possible. In the course B, the surface of the tombstone 22 is polished with an abrasive and a grinder, the weeding and cleaning around the tombstone 22 are performed, and flowers and incense are provided. When years have passed after the construction and the surface of the tombstone 22 has been eroded by rain breeze or the like, the surface of the tombstone 22 can be smoothed by polishing the surface of the tombstone 22 and the appearance of the tombstone 22 can be improved.
As the polishing agent here, a coarse powder can be used in addition to a case using a chemical such as a detergent or a solvent. In addition, an apparatus using a rotating disk such as a grinder which can be manually operated is usually used as the polishing machine, but other polishing machines and grinding machines can be used. The same type of abrasive and polishing machine can be used at each agent 24, but can be changed depending on the material of the tombstone 22. In the course C, the contents of the course A are performed four times a year (for example, spring equinox, autumn equinox, Bon-mae, New-Year-before) according to an annual maintenance contract. The number of times
It can be changed three or less times a year, or five or more times a year.
By making a contract a plurality of times in advance, it is possible to avoid forgetting the request. In addition, the A to C courses may optionally have a chanting service that accompanies a monk in accordance with the sect of each of the customers 16 to 18 and performs a sutra by the monk.

On the third page of the homepage 15, an order form for customers 16 to 18 to place an order is posted. In the input fields of the order form, necessary items, for example, e-mail (e-mail) addresses, names, birth dates, addresses, telephone numbers, service contents of the customers 16 to 18, the address of the grave, the graveyard or Cemetery name, founder's name, tombstone 2
You can fill in the wards, columns, and numbers where the two are located. The address of the grave, the name of the graveyard (or the name of the cemetery), the name of the founder, the ward, line, and number where the tombstone 22 is installed can be easily confirmed by, for example, a burial permit. These items need to be described at least to the extent that the installation location of the tombstone 22 can be confirmed. In addition, it is also possible to select and describe other desired items, sect name, and desired work end date. The order form is provided with a send button, and when the customers 16 to 18 press the send button, the contents described in the order form are sent to the administrator 11 by e-mail to place an order. Also, on page 3 of the homepage 15, a description of a cleaning work procedure after ordering and a procedure for paying a fee are described.

On the fourth page of the homepage 15, the recruitment guidelines for the agency 24 and the district-based cleaners 23 that operate the agency 24 are posted. Applicants who wish to certify as Agency 24
It is possible to confirm the serviceable area on page 2 of the homepage 15 and select an area for which an agency has not yet been determined and apply. For example, the administrator 11 defines a plurality of areas on a map of each prefecture so that the population of each area is less than 1,000,000, and assigns one agency 24 in each area.
Stores can be set up for each store. The district-based cleaner 23 that operates the agency 24 can clean the grave as a main business or can perform the cleaning as a side business. Accreditation as the agency 24 is subject to, for example, two days of pre-training after a headquarters review. After certifying Agency 24,
The serviceable area is displayed on two pages of the homepage 15.

Next, the procedure of the tombstone cleaning proxy method according to the present embodiment will be described. Here, a case where the customer 16 places an order will be described. (Preparation process) The administrator 11 uses the homepage 15 described above.
Is created and posted on the server 12. (First Step) The administrator 11 receives an order from the customer 16 by e-mail transmitted after necessary items are described in an order form provided on page 3 of the homepage 15. The order form may be provided on another homepage (not shown) linked to the homepage 15. The received e-mail can be stored in a database (not shown) provided in the server 12 or the management computer 13. If the received e-mail is incomplete, the administrator 11 contacts the customer 16 to have the e-mail sent again. The e-mail you received is
Since the information is described based on the predetermined order form, it is possible to easily and reliably store and manage the data in the database.

(Agent Transferring Step) The received e-mail is transferred to the communication computer 27 of the agent 24 located near the tombstone 22 to contact the district cleaner 23. At this time, if the customer 16 desires a work with a short delivery time, the manager 11 preferably also makes a telephone call to the district-based cleaner 23. When the setting place of the tombstone 22 is unclear, the district-based cleaner 23 sets the manager 11
Customer 1 via telephone or directly via phone or email
Confirm the installation location in 6. It is naturally possible that the manager 11 operates the agency 24 and also serves as the district-based cleaner 23. In addition, the customer 16 performs cleaning four times a year.
When the course is selected, when the administrator 11 notifies the customer 16 and the agent 24 of the first cleaning, the administrator 11
Can be notified of the scheduled cleaning date for the second and subsequent times, and when the scheduled cleaning date is approaching, the manager 11 will again contact the district-based cleaner 23 of the agency 24 for confirmation. You can go and call attention.

(Second Step) Cleaner 2 by District of Agent 24
3 moves to the place where the tombstone 22 is installed by bringing a cleaning tool including a polishing machine such as a brush, an abrasive, and a grinder. The cleaning tool can be added or omitted depending on the service contents of the A to C courses ordered by the customer 16. In addition to the cleaning tools, bring flowers and lights for offering as needed. When the option (reading service) is selected, a monk is accompanied. After arriving at the place where the tombstone 22 is installed, the district-based cleaner 23 first takes at least one photograph 25 of the tombstone 22 before cleaning with a digital camera. The size and photographing conditions of the photograph 25 are determined in advance by the administrator 11, and each agent 2
It is preferable to unify among the four.

Next, the tombstone 22 is cleaned based on one of the services A to C ordered by the customer 16. The term "cleaning" as used herein refers to service contents of courses A to C, and includes offering of flowers and reading of monks.
On the rear surface (not shown) of the tombstone 22 to be cleaned in the present embodiment, the name of the erected person is written. After the cleaning, the digital camera takes a photograph 26 including the front side and one side surface of the tombstone 22, and a confirmation photograph including the other side surface and the rear surface. The photograph 26 after cleaning and the photograph for confirmation are taken at least from the front of the tombstone 22 and the surface on which the name of the erected person is written. Since the photograph is taken from the side on which the erection name is written after the cleaning, the visibility of the erection name is improved, and the tombstone 22 can be specified with certainty. At least two photographs, including the photograph 26 of the gravestone 22 and the confirmation photograph, are taken after cleaning, but if the name of the erected person is written on the side of the gravestone 22, the front and side of the gravestone 22 should be one. It is also possible to omit the confirmation photograph by copying the photograph. In addition, when there is a stone slab engraved with the name of the burial person in the grave, it is preferable to take a photograph of this stone slab. When it is difficult to determine the name of the erected person on the gravestone 22, the gravestone 22 can be identified by a photograph of the slab.

(Third Step) Cleaner 2 by District of Agent 24
3 is a photograph 25 of the gravestone 22 before cleaning, and the gravestone 22 after cleaning.
The photograph 26 and the confirmation photograph are attached to an e-mail describing the work completion report and transmitted to the administrator 11, and the administrator 11
After confirming the work contents with the photographs 25 and 26 and the confirmation photograph, the photograph 25 and 26 and the confirmation photograph of the tombstone 22 before and after the cleaning are transmitted to the customer 16 by e-mail together with necessary documents such as bills. The customer who received the e-mail is picture 2
5, 26 and the tombstone 22 photographed in the confirmation photograph confirms that it is the gravestone 22 requested by the builder, and confirms the work contents by the photographs 25 and 26 of the gravestone 22 before and after cleaning and the confirmation photograph. be able to. If the cleaning status matches the requested content, the amount described in the invoice can be paid by a remittance method such as a bank transfer or electronic settlement, and if there is dissatisfaction with the work content, An inquiry can be made to the administrator 11. On the other hand, the manager 11 accumulates in the database the necessary documents after the work received from the district-based cleaners 23, the photographs 25 and 26, and the confirmation photographs together with the e-mail for order received from the customer 16.

Since the photographs 25 and 26 before and after the work and the confirmation photograph are transmitted to the customer 16 by e-mail, the time from ordering to the work confirmation by the customer 16 after the work is completed can be extremely shortened. In addition, the customer 16 has photos 25
6 and the confirmation photograph can be displayed and compared on the client 19, so that the work can be confirmed simply and reliably. Further, since the digital data of the photographs 25 and 26 and the confirmation photograph can be easily duplicated, the manager 11, the customer 16, and the district-based cleaner 23 can be easily copied.
Can store the data of the duplicated photographs 25 and 26 and the confirmation photograph, respectively. For example, it is possible to exchange opinions and communicate while viewing the same photograph data in different places, Responses such as processing can be performed quickly and reliably. In addition, since the customers 16 to 18 and the agents 24 can be gathered via the Internet 14 using the homepage 15, the cleaning of the tombstones 22 scattered and built in Japan is evenly distributed in Japan. Tombstone 2 by agency 24
2 can be shortened, the work can be performed quickly, and the transportation cost required for cleaning can be kept low, so that the total cost can be reduced. Although the embodiment according to the present invention has been described above, the present invention is not limited to the above-described embodiment. For example, an order from a customer is not limited to an electronic mail, but is received by telephone It is also possible. In addition, it is possible to display the date when the photograph was taken in the photograph data. With this configuration, it is possible to easily confirm whether or not the delivery date requested by the customer is being met, and to perform multiple cleanings. When requesting, it is also possible to compare with the previous work state.

[0020]

According to the tombstone cleaning agent method of the present invention, an order is received by e-mail in the first step, so that it is possible to promptly respond to customers.
Since the location of the tombstone is described in the e-mail, estimation and confirmation can be performed easily and reliably. Second
In the process, since the photograph before and after the cleaning of the gravestone is taken, the state before the cleaning of the gravestone and the state after the cleaning can be easily confirmed. In the third step, the photograph of the gravestone is transmitted by e-mail, so that the customer can quickly and reliably confirm the cleaning work. Further, even when the customer is dissatisfied with the cleaning work, it is possible to promptly confirm the cleaning work and perform the cleaning work again. In particular, in the tombstone cleaning agent method described in claim 2, since the photograph after cleaning the tombstone is taken from the front of the tombstone and the surface on which the name of the erected stone is written, it is possible to prevent a mistake from another person's grave. At the same time, the cleaning status of the other surface than the front surface can be surely confirmed. According to the tombstone cleaning agent method of the third aspect, in the third step, the surface of the tombstone is polished with an abrasive and a polishing machine, so that the surface can be finished smoothly and the aesthetic appearance at the time of construction can be restored. In the tombstone cleaning agent method according to the fourth aspect, since a district-specific cleaner disposed near the tombstone performs cleaning, the work can be performed quickly, and the work period from ordering to the end of the work is performed. Can be shortened.

[Brief description of the drawings]

FIG. 1 is an explanatory diagram showing a tombstone cleaning proxy method according to an embodiment of the present invention.

FIG. 2 is an explanatory diagram of a photograph of a gravestone before cleaning, which is taken by the gravestone cleaning proxy method.

FIG. 3 is an explanatory diagram of a photograph of a cleaned tombstone taken by the tombstone cleaning proxy method.

[Explanation of symbols]

11: Administrator, 12: Server, 13: Management computer, 14: Internet (communication line), 15: Homepage, 16-18: Customer, 19-21: Client, 22: Tombstone, 23: Cleaner by district, 24: Agency,
25, 26: Photograph, 27: Computer for communication

Claims (4)

[Claims] 1. A tombstone cleaning agent method for posting an advertisement to the effect of cleaning a tombstone on a server and displaying a cost thereof on a server and communicating with a customer via a communication line, Or a first step of receiving an order from a customer by e-mail sent after an order form provided on at least another homepage linked to the homepage and provided with at least an entry field for the installation location of the tombstone is transmitted. A second step of taking a photograph of the gravestone before cleaning, cleaning the gravestone, and taking a photograph of the gravestone after cleaning, and e-mailing the photograph of the gravestone before and after cleaning together with necessary documents to a customer. And a third step of transmitting the tombstone by a cleaning method. 2. The tombstone cleaning agent method according to claim 1, wherein the photograph of the tombstone after cleaning in the second step is taken at least from the front of the tombstone and the surface on which the name of the erected stone is written. A tombstone cleaning agent method characterized by the following. 3. The tombstone cleaning agent method according to claim 1, wherein the surface of the tombstone in the second step is:
A method for cleaning tombstones, characterized by being polished by an abrasive and a polishing machine. 4. The tombstone cleaning agent method according to any one of claims 1 to 3, wherein after receiving an order from a customer in the first step, depending on an installation place of the tombstone, the tombstone is located near the tombstone. A cleaning method for tombstones, wherein the arranged district-based cleaner is contacted, and the second step is performed by the district-based cleaner.