JP2002091994A - Personal information retrieving system, recording medium and method for business activity - Google Patents

Abstract

PROBLEM TO BE SOLVED: To utilize the personal relationships of employees, their families and customers to the business activity of corporation's own products by managing the relationships efficiently. SOLUTION: This personal information retrieving system 1 includes an personal information database 2 in which personal information 3 including the names 3a and the contact addresses 3b of plural individuals and attribute information 4 are stored, and a personal information retrieving means 5 which retrieves the information 3 of an individual having the information 4 common with an inputted attribute information 4 from the database 2 when inputting the information 4 and outputs it.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

The present invention relates to a personal information retrieval system, a recording medium, and a business activity method for efficiently managing and retrieving personal network information.

[0002]

2. Description of the Related Art As one of sales promotion systems for products, there is a system for introducing the products and services to people close to employees. However, in this method, there is a limit in the system because the target person who introduces the product is limited to those close to the employees. In addition, it is considered that there are many cases in which friends and acquaintances with whom employees interact in their daily private life without knowing about the company to which the employee belongs and the products sold by the company. This is because employees do not actively inform their friends and acquaintances about their company.

[0003]

Therefore, there is a personal connection between an employee and a person in the vicinity (for example, the name of an individual who interacts with the employee / family, the employee / family has been in the past or belongs to the past. The names of organizations such as schools, circles, local communities, previous jobs, etc.) are made into a database in advance, and refer to this database for new customers. To
It is conceivable to train sales activities for the new customers. In particular, if the product to be sold is expensive, it is easier for the customer who purchases the product to have some kind of personal connection with the seller, so that the closing rate increases, This can lead to expanded sales opportunities.

An object of the present invention is to provide a personal information retrieval system, a recording medium, and a business activity method that can efficiently manage personal connection information of employees, their families, and customers, and can use the information for business activities of their products. To provide.

[0005]

Means for Solving the Problems To solve the above problems, a personal information retrieval system 1 according to claim 1 includes, for example, as shown in FIG. 1, a plurality of individual names 3a and contact information 3b. When the personal information database 2 storing the personal information 3 and the attribute information 4 and the attribute information 4 are input, the personal information 3 of the individual having the attribute information 4 common to the attribute information 4 is stored in the personal information database 2. And a personal information retrieval means 5 for retrieving and outputting the retrieved information.

Here, the contact 3b indicates an address, a telephone number, a mobile telephone number, a fax telephone number, an e-mail address, and the like. In addition, the attribute information 4 is information indicating a personal connection between the individual and a person in the vicinity of the individual. For example, the name of another individual interacting with the individual and the family, and the individual and the family Refers to the name of the organization such as the school, organization, workplace, or circle to which you belong or currently belong, the area where you lived, your hobbies, interests, and your specialty.

According to the first aspect of the present invention, when the attribute information 4 is input to the personal information search means 5, the personal information 3 of the individual having the attribute information 4 common to the attribute information 4 is stored in the personal information database 2. Is output after being searched.
The personal information database 2 contains a large number of personal information 3 in advance.
And attribute information 4 are stored in advance, and personal information 3 of an individual having any specific attribute information 4 can be extracted from the personal information database 2.

More specifically, for example, when the present personal information retrieval system 1 is used in a company, personal information 3 and attribute information 4 of employees and their families and past customers are stored in a personal information database 2. If the attribute information 4 of the new customer obtained during the business activity for the new customer is input to the personal information search means 5, the employees having the attribute information 4 common to the attribute information 4 and their families Alternatively, the past customer's personal information 3 is output. Then, it is possible to request the employees, their families, or past customers who have the attribute information 4 common to the new customer, which is output as a result of the search, for example, to support sales activities for the new customer.

According to a second aspect of the present invention, as shown in FIG. 1, for example, in the personal information retrieval system 1 according to the first aspect, the personal information 3 output from the personal information retrieval means 5 is provided.
A notification means 6 for notifying the individual having the information of the predetermined information to the contact 3b included in the personal information 3 of the individual.

Here, the notifying means 6 refers to telephone, fax, e-mail, mail, etc., and includes a contact 3b included in the personal information 3, that is, telephone number, mobile telephone number, fax telephone number, e-mail. The predetermined information is notified to the individual having the personal information 3 with the address or address as the destination.

According to the second aspect of the invention, the same effect as that of the first aspect of the invention can be obtained, and the notification means 6 allows the individual having the personal information 3 output from the personal information search means 5 to be notified. Since the predetermined information is notified, it is not necessary to individually notify the information output from the personal information searching means 5 to the individual.

According to a third aspect of the present invention, there is provided a recording medium storing a computer-executable program as shown in FIG.
b, a program including a program code for retrieving the personal information 3 of the individual having the specific attribute information 4 from the personal information database 2 in which the personal information 3 including the attribute information 4 and the attribute information 4 are stored. I do. According to the third aspect of the invention, the same effect as the first aspect of the invention can be obtained.

According to a fourth aspect of the present invention, as shown in FIG. 1, the personal information search system 1 according to the first or second aspect provides an attribute common to the attribute information 4 obtained from a new customer. Personal information 3 of the individual having information 4
, And a common part of the attribute information 4 of the individual and the attribute information 4 of the new customer output by the search is used for business activities for the new customer.

According to the invention of claim 4, the personal information 3 of the individual having the attribute information 4 common to the attribute information 4 obtained from the new customer is searched, and the individual output as a result of the search is searched. Since the common part of the attribute information 4 with the new customer is used for sales activities for the new customer, for example, the personal information 3 and the attribute information 4 of the employees and their families and the past customers are stored in the personal information database 2. In addition, it is possible to request an employee, his / her family, or a past customer who has the attribute information 4 that is common to the new customer's attribute information 4 to support sales activities for this new customer. In particular, when a product to be sold to a new customer is expensive, it is better for the new customer to have some common attribute information 4 (for example, personal connections, etc.) with employees, their families, or past customers. Since it is easy to have a sense of security on the side, the closing rate increases, which can lead to an increase in sales opportunities.

According to a fifth aspect of the present invention, as shown in FIG. 1, for example, in the sales activity method according to the fourth aspect, the individual using the common part of the attribute information 4 with the new customer for the sales activity. Is characterized by being rewarded.

Here, a reward given to an individual who uses a common part of attribute information with a new customer for a business activity is given, for example, from a company that is a subject of the business activity.

According to the fifth aspect of the invention, the same effect as that of the fourth aspect of the invention is obtained, and the common part of the attribute information 4 with the new customer is provided to the individual used for the business activity. Since a reward is given, a personal information database 2 of personal information 3 and attribute information 4 relating to privacy
Can be encouraged.

[0018]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS A personal information retrieval system, a recording medium, and a business activity method according to the present invention will be described below with reference to the drawings. FIG. 1 is a conceptual diagram showing an entire configuration of a personal information search system 1 of the present embodiment and a business activity method using the same. FIG. 2 is a block diagram showing the overall configuration of the personal information search system 1.

The personal information retrieval system 1 is used in a business activity method of a company M, which will be described later. As shown in FIG. 1, an individual name 3a such as an employee, his or her family, and a past customer is used. When the personal information database 2 stores personal information 3 and attribute information 4 including the contact information 3b and the attribute information 4, the personal information 3 of the individual having the attribute information 4 common to the attribute information 4 is input. Is retrieved from the personal information database 2 and outputted, and the individual having the personal information 3 outputted from the personal information retrieval means 5 is included in the personal information 3 of the individual. It is schematically configured including a notification unit 6 for notifying predetermined information to the contact 3b.

As shown in FIG. 3, in the personal information database 2, each individual's name 3a, contact information 3b (address, telephone number, mobile telephone number, fax telephone number, e-mail address, etc.), date of birth, Personal information 3 such as gender and workplace and attribute information 4 are stored. The attribute information 4 is information indicating a personal connection between the individual and a person in the vicinity thereof. For example, the name of another individual interacting with the individual and his or her family, the individual and his or her family, etc. Organizations such as schools, organizations, workplaces, circles, etc.,
Refers to hobbies, interests, and areas of specialty. The personal information 3 may also store information such as the total number of families, family structure, annual income, and household annual income, if necessary.

The notification means 6 refers to mail, telephone, fax, e-mail, etc., and includes contact information included in personal information, ie, address, telephone number, mobile telephone number, fax telephone number, e-mail address, etc. To the individual having this personal information, the predetermined information is notified.

As shown in FIG. 2, the personal information retrieval system 1 includes a server device 1 installed at a predetermined location in M company.
0, a client terminal device 20 installed at a client side (that is, a branch, an agency, or the like of Company M) that receives information related to personal information. The server device 10 and each client terminal device 20 are connected to the Internet. , LAN, WAN and the like.

The server device 10 has a WWW (World Wide W
eb) It has a function as a server, and has a CPU (Central Processing Unit) 11 and a RAM inside as shown in FIG.
(Random Access Memory) 12, storage device 13, transmission control device 15, input device 16, display device 17, printing device 1
8 are connected to each other via an internal bus 19.

The storage device 13 has a recording medium 13a in which programs and data are stored in advance, and the recording medium 14 is constituted by a magnetic or optical recording medium, a semiconductor memory, or the like. This recording medium 14 is provided fixedly in the storage device 13 or is provided detachably. The recording medium 14 includes a personal information database 2 storing personal information 3 and attribute information 4 including the name 3a and contact information 3b of each individual, various application programs including a system program of the personal information search system 1, and the like. The stored program storage unit 13a and the like are stored.

The programs and data stored in the recording medium 13a are partially or wholly transferred from another server device 10 or client terminal device 20 to a transmission control device 14 via a transmission medium such as a network line.
, And can be transmitted to the server device 10 or the client terminal device 20 via the communication line network 30 and installed in these devices.

The CPU 11 stores, in the RAM 12, system programs stored in the storage device 13, various application programs corresponding to personal information search processing, data corresponding to various instruction signals input from the client terminal device 20, and the like. In accordance with the instruction and the input data, various processes are executed in accordance with an application program stored in the RAM 12, and the processing results are stored in the RAM 12.
12 and temporarily transmits the processing result to the client terminal device 20 via the transmission control device 15.

Specifically, as described later, the CPU 11 stores the personal information 3 of the individual having the attribute information 4 common to the attribute information 4 input at the client terminal device 20.
From the personal information 3 stored in the personal information database 2, extracting the searched personal information 3, transmitting the searched personal information 3 from the transmission control device 15 to the client terminal device 20, and displaying the same as the output unit. 17 and printing device 1
In step 8, a process of outputting the retrieved personal information 3 is executed. In addition to this, analysis and editing processing is performed by various application programs as analysis and editing means.

The RAM 12 stores the storage device 13
Forms a program storage area for expanding various data when executing a program stored in
A storage area for temporarily storing data related to the personal information search processing executed by 11 and a work area processed by the input instruction and the input data are formed.

The transmission control device 15 has a modem (MODE)
M: MOdulator / DEModulator), a terminal adapter (TA: Terminal Adapter), a router, or the like, and an instruction signal or the like between the client terminal device 20 via a communication line such as a telephone line, an ISDN line, or a dedicated line. The personal information 3 is transmitted and received.

The display device 17 is, for example, a CRT (Cathod).
e.Ray Tube), an LCD (Liquid Crystal Display), etc., and displays the retrieved personal information 3 by the operation of a WWW browser in accordance with an instruction from the CPU 11.

The printing device 18 prints the retrieved personal information 3 in a predetermined format in accordance with an instruction from the CPU 11.

The client terminal device 20 includes, for example, a personal computer. As shown in FIG. 5, the client terminal device 20 includes a CPU 21, a RAM 22, a hard disk device 23, an input device 24 such as a mouse / keyboard, and a transmission device. It includes a control device 25, a display device 26, a printing device 27, and the like, which are connected to each other via an internal bus 28.

The CPU 21 performs various processes in accordance with programs stored in the hard disk device 23.

The RAM 22 forms a program storage area for expanding various data when the CPU 21 executes a program stored in the hard disk drive 23, and a storage area for temporarily storing data relating to processing executed by the CPU 21. , A work area processed by the input instruction and the input data is formed.

The hard disk system 23 has an OS
(Operating system) and other control programs,
In addition to storing an application program such as a WWW browser, personal information transmitted from the server device 10 is stored in a predetermined file format.

The transmission control device 25 has a modem (MODE)
M: Modulator / DEModulator, terminal adapter (TA: Terminal Adapter), router, etc., and an instruction signal or personal information with the server device 10 via a communication line such as a telephone line, an ISDN line, or a dedicated line. Information 3 is transmitted and received.

The display device 26 is, for example, a CRT (Cathod).
An e-ray tube), an LCD (Liquid Crystal Display), and the like, and displays personal information data transmitted from the server device 10 by an operation of a WWW browser in accordance with an instruction from the CPU 21.

The printing device 27 prints the personal information 3 transmitted from the server device 10 in accordance with an instruction from the CPU 21.

The personal information search processing by the personal information search system 1 configured as described above, and a business activity method using the same will be described with reference to the flowchart shown in FIG. In the following, the term “display” indicates that the information is displayed on the display device 26.
Further, simply “designating”, “input”, or “pressing a button” means “designating”, “inputting”, or “pressing a button” with a mouse or a keyboard.

When the personal information search process is started, first,
In step S1, a WWW browser is started on the client terminal device 20 (for example, one installed in the M company A branch), and the input device 24 or the like operates according to an instruction on the screen displayed on the display device 26. Then, the sales employee inputs the attribute information 4 obtained from the new customer. Specifically, for example, an input is made on the input screen shown in FIG. At this time, a plurality of pieces of attribute information 4 may be input as a search keyword, and it is possible to search for personal information 3 of an individual including all or any one of the plurality of pieces of attribute information 4. Also, attribute information 4 input as a search keyword
Is not limited to the one in which all information is known, such as "Misawa Home Co., Ltd.", but may be ambiguous or partial information such as "Misawa". Next, in step S2, the input attribute information 4 is transmitted to the transmission control device 25.
With this, processing for transmitting to the server device 10 is performed.

Next, in step S3, step S2
The transmission control device 15 receives the transmitted attribute information 4 in step S4. In step S4, the CPU 11 extracts from the personal information database 2 the personal information 3 of the individual common to the received attribute information 4.

At this time, a plurality of corresponding personal information 3 may be extracted from the personal information database 2, or only one case may be extracted, and the corresponding personal information 3 may not exist. In step S5, it is determined whether or not the extracted personal information 3 is "0".

If the extracted personal information 3 is "0", the flow goes to step S11 to create data no information and to transmit the data no information to the client terminal system 20 via the transmission control device 15. I do. Then
In step S12, the client terminal device 20 side
After performing the process of receiving the transmitted data non-information by the transmission control device 25, the process proceeds to step S13 to perform the process of outputting the data non-information to the display device 26 or the printing device 27. Then, the personal information search processing ends. Specifically, for example, as a display example of the display device 26, a message such as "there is no corresponding data" is output.

On the other hand, if the extracted personal information 3 is not “0”, the flow shifts to step S 6 to transmit the extracted personal information 3 to the client terminal device 20 via the transmission control device 15.

Next, in step S7, the client terminal device 20 performs processing for receiving the transmitted personal information 3 by the transmission control device 25, and then proceeds to step S8 to display the personal information 3 on the display device. 26, or a process of outputting to the printing device 27. Specifically, for example, as shown in FIG. 8, a list of all searched personal information 3 is displayed on the display device 26. Therefore, the sales staff can obtain the personal information 3 of the individual having the attribute information 4 common to the new customer from the personal information 3 stored in the personal information database 2.

Next, in step S8, it is determined whether or not an inquiry is made as to whether or not the individual having the personal information 3 retrieved by the personal information retrieval processing can be assisted in sales activities for a new customer. I do. If it is not necessary to make an inquiry to the individual having the searched personal information 3, the personal information search processing is terminated at this point.

When an inquiry is made to the individual having the retrieved personal information 3, the process proceeds to step S9. Specifically, on the search result display screen of the personal information 3 shown in FIG.
"Phone number", "mobile phone number", "fax"
Check and specify the necessary parts of the checkboxes displayed in the “Email” and “Address” cells, and press the “Notify” button.
An inquiry voice message or e-mail is sent by the notification means 6 (phone, fax, e-mail, mail, respectively). In this way, the process of notifying the individual having the retrieved personal information 3 ends.

The individual notified by the notification means 6
Responds to the sales staff about the possibility of supporting sales activities for new customers. If the sales employee receives a notification from the individual that sales support is possible, and if the sales support is actually received, the sales representative will notify the designated contact of Company M to that effect. A predetermined reward is given from the company M to the individual who has notified and supported the business activity.

As described above, according to the personal information search system 1 and the recording medium 14 described in the present embodiment, when the attribute information 4 is input to the personal information search means 5, the attribute information 4 is shared with the attribute information 4. Since the personal information 3 of the individual is retrieved and output from the personal information database 2, the personal information 3 and attribute information 4 of a large number of individuals are stored in the personal information database 2 in advance, and the personal information database 2 is stored.
, Personal information 3 of an individual having any specific attribute information 4 can be extracted.

More specifically, when the personal information retrieval system 1 is used by the company M, personal information 3 and attribute information 4 of employees and their families and past customers are stored in the personal information database 2. By inputting the new customer's attribute information 4 obtained when conducting business activities to the new customer into the personal information retrieval means 5, an employee having the same attribute information 4 as the attribute information 4, its family, or The past customer's personal information 3 is output. Then, it is possible to request the employees, their families, or past customers who have the attribute information 4 common to the new customer, which is output as a result of the search, for example, to support sales activities for the new customer.

Also, the notifying means 6 notifies the individual having the personal information 3 output from the personal information searching means 5 of the predetermined information, so that the individual output from the personal information searching means 5 is To notify the information to the user.

Further, according to the business activity method described in the present embodiment, the personal information 3 of the individual having the attribute information 4 common to the attribute information 4 obtained from the new customer is searched.
Since the common part of the attribute information 4 between the individual and the new customer output as a result of the search is used for sales activities for the new customer, for example, personal information 3 and attribute information 4 of employees and their families, past customers, Is stored in the personal information database 2 and the attribute information 4 common to the attribute information 4 of the new customer.
You can ask employees, their families, or past customers who have the support of sales activities for this new customer. In particular, when a product to be sold to a new customer is expensive, it is better for the new customer to have some common attribute information 4 (for example, personal connections, etc.) with employees, their families, or past customers. Since it is easy to have a sense of security on the side, the closing rate increases, which can lead to an increase in sales opportunities.

Also, since the individual who used the common part of the attribute information 4 with the new customer for the business activity is given a reward, the personal information 3 and the attribute information 4 relating to privacy are given.
To the personal information database.

It should be noted that the present invention is not limited to the above-described embodiment, and is within the scope of the present invention.
Various improvements and design health may be made. For example, the personal information search system 1 described in the present embodiment
Although the server device 10 and the client terminal device 20 installed in each branch or agency are connected to each other by a communication network 30, if the personal information search system 1 is small, All components of the information search system 1 may be provided on the client terminal device 20 side. In addition, it is needless to say that specific detailed structures can be appropriately changed.

[0055]

According to the first or third aspect of the present invention,
When the attribute information is input to the personal information search means, the personal information of the individual having the same attribute information as the attribute information is searched for and output from the personal information database. And attribute information, and personal information of an individual having any specific attribute information can be extracted from the personal information database.

According to the second aspect of the invention, the same effect as that of the first aspect of the invention can be obtained, and predetermined information can be transmitted to the individual having the personal information output from the personal information search means by the notification means. Since the notification is made, the trouble of individually notifying the information output to the individual output from the personal information searching means can be omitted.

According to the fourth aspect of the present invention, the personal information of the individual having the attribute information common to the attribute information obtained from the new customer is searched, and the individual output as a result of the search and the new customer are searched. Since the common part of the attribute information is used for sales activities for the new customer, for example, personal information and attribute information of employees and their families, past customers are stored in a personal information database, and the attribute information of the new customer is stored. Employees, their families or past customers who have the same attribute information as above can be requested to support sales activities for this new customer.

According to the fifth aspect of the present invention, the same effect as that of the fourth aspect of the invention can be obtained, and a common part of the attribute information with the new customer is given a reward to the individual used for the business activity. Since it is given, it is possible to encourage the provision of personal information and attribute information related to privacy to the personal information database.

[Brief description of the drawings]

FIG. 1 is a conceptual diagram showing an overall configuration of an example of a business activity method according to the present invention.

FIG. 2 is a block diagram showing an overall configuration of a personal information search system according to the present invention.

FIG. 3 is a schematic diagram showing an example of the contents of a personal information database.

FIG. 4 is a block diagram showing a configuration of a main part of a server device in the personal information search system of FIG. 2;

FIG. 5 is a block diagram illustrating a configuration of a client terminal device in the personal information search system of FIG. 2;

FIG. 6 is a flowchart showing a flow of a personal information search process and a notification process by the personal information search system according to the present invention.

FIG. 7 is a schematic diagram showing an example of an attribute information input screen for searching for personal information.

FIG. 8 is a schematic diagram illustrating an example of a search result of personal information.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Personal information search system 2 Personal information database 3 Personal information 3a Name 3b Contact information 4 Attribute information 5 Personal information search means 6 Notification means 14 Recording medium

Continued on the front page F-term (reference)

Claims (5)

[Claims] 1. A personal information database in which personal information and attribute information including names and contact information of a plurality of individuals are stored, and when the attribute information is input, information of the individual having attribute information common to the attribute information is provided. A personal information search means for searching and outputting personal information from the personal information database;
A personal information retrieval system comprising: 2. The personal information search system according to claim 1, wherein the personal information having the personal information output from the personal information search means is provided with predetermined information to a contact address included in the personal information of the individual. A personal information retrieval system comprising a notifying means for notifying. 3. A recording medium storing a computer-executable program, wherein said specific attribute information is stored in a personal information database in which personal information and attribute information including names and contact information of a plurality of individuals are stored. A storage medium storing a program including a program code for retrieving personal information of the individual having the above. 4. The personal information retrieval system according to claim 1, wherein the personal information of the individual having attribute information common to the attribute information obtained from a new customer is searched, and the personal information output by the search is retrieved. A business activity method, wherein a common part between attribute information of an individual and attribute information of the new customer is used for business activity for the new customer. 5. The business activity method according to claim 4, wherein a reward is given to the individual who uses the common part of the attribute information with the new customer for the business activity. .