JP2002060023A - Baggage receipt/delivery system and baggage receipt/ delivery method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a baggage receipt/delivery system and a baggage receipt/ delivery method capable of receiving a baggage during traveling in route, enhancing a service for a customer and reducing a work cost. SOLUTION: The system 1 is installed at respective collection and delivery sites carrying out loading/unloading of cargos. Vehicle information, cargo information, route information and driver information are managed at real time by various kinds of data bases stored in a memory 12 of a server 6 in the respective system 1. When a cargo is committed at an optional place, a vehicle on which the cargo can be loaded on is looked for by referring to the various kinds of data bases. Change information of a traveling route is transmitted to a navigation system 2 loaded on the corresponding vehicle and this circumstance is informed to a cellular telephone 4 of a driver who drives the corresponding vehicle.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a baggage receiving / delivery system for loading / unloading luggage through a plurality of pickup and drop-off points all over the country, and delivering a received luggage to a predetermined pickup and drop-off point. Regarding the delivery method.

[0002]

2. Description of the Related Art Conventionally, as a luggage receiving / delivery system, a vehicle was loaded on a vehicle while loading and unloading luggage received from a client through a collection / delivery station serving as a base for collecting and delivering luggage nationwide. 2. Description of the Related Art There is known a logistics system for delivering a package to a predetermined collection and delivery place where the destination is controlled.

In such a conventional logistics system, vehicles are operated along a predetermined operation route according to a predetermined time schedule, and loading / unloading work is performed at each collection and delivery station on the operation route. .

[0004]

For this reason, in the above-mentioned conventional logistics system, the client has to deliver the package to a nearby collection and delivery station by a predetermined time, which is very time-consuming. . Also, if the time is not reached, the next flight must be waited, and there is a problem that the delivery of the package is delayed.

[0005] In order to improve the work efficiency when unloading the luggage at each collection and delivery station, it is desirable to load the luggage in the vehicle in the reverse order of the unloading luggage. At present, it is up to the task, and work efficiency has not been raised to a satisfactory level.

Furthermore, even if the number of luggage to be unloaded at each collection / delivery station is relatively small and the load capacity of the vehicle is sufficient at the start of operation, one luggage to be delivered on the operation route is required. However, the vehicle must be operated, and the vehicle is not always operated in a state where the load is fully loaded, and there is a problem that work efficiency is extremely deteriorated. As a result, the number of vehicles to be operated increases,
The labor cost for the driver has increased, the work efficiency has been poor, and the burden on the driver has increased, resulting in a problem that the working time is prolonged and the labor cost is further increased.

[0007] The present invention has been made in view of the above points, and an object of the present invention is to provide a luggage receiving / delivery system capable of receiving luggage during route operation, improving service to customers, and reducing work costs. And a method of receiving and delivering packages.

[0008]

In order to achieve the above object, a luggage receiving / delivery system according to the present invention moves along a predetermined operation route, loads a luggage received from a client, and loads a predetermined luggage. A plurality of delivery means for delivering to a destination, a first database storing the loading capacity of each of the plurality of delivery means, a second database storing the shapes of all packages received from the client, and 3rd storing the operation route of each delivery means
And a receiving unit for receiving a package generated at an arbitrary location. Based on the reception of the package via the receiving unit, the package is referred to the third database. Is searched for a delivery means scheduled to be operated near the place where the occurrence of the error occurs, the loading capacity of the delivery means is obtained from the first database, and the delivery means is loaded with reference to the second database. The method is characterized in that the shapes of all packages are acquired, a delivery unit having a space in which the packages can be loaded is determined, and the packages are loaded on the delivery unit and delivered.

According to the above-mentioned invention, it is possible to receive and deliver a package generated at an arbitrary place, to improve service for a customer, to use a delivery means having a sufficient space for loading a package, and to improve processing efficiency. Can be increased.

Further, according to the invention described above, the destination of the package received via the receiving unit is confirmed, and a delivery unit toward the destination is searched for.

Further, according to the above-mentioned invention, there is further provided a communication means for communicating with the plurality of delivery means, and a delivery means having a space in which a package received via the reception means can be loaded. It is characterized in that an instruction to change the operation route is notified by the communication means.

Further, according to the above-mentioned invention, the communication means includes at least one of a navigation system mounted on each delivery means and a portable telephone device carried by a driver for operating each delivery means. . As a result, the changed operation route can be automatically displayed via the navigation system mounted on the delivery means, and the mobile phone device can be notified that the operation route has been changed.

[0013] Further, the package receiving / delivery system of the present invention comprises a plurality of delivery means which respectively move along a preset operation route, load the package received from the client and deliver it to a predetermined destination, A first database storing the load weight of each of the plurality of delivery means, a second database storing the weights of all packages received from the client, and a preset operation route of each delivery means are stored. A memory storing a third database;
Receiving means for receiving luggage generated at an arbitrary place; based on the reception of the luggage via the receiving means, the third database will be referred to and the service will be operated near the place where the luggage is generated Of the delivery means, and obtains the loading weight of the corresponding delivery means from the first database,
With reference to the second database, the weights of all the packages loaded by the corresponding delivery means are obtained, and the delivery means having a load weight capable of loading the loads is determined. It is characterized by loading and delivering packages.

Further, according to the above-mentioned invention, the destination of the package received via the receiving unit is confirmed, and a delivery unit toward the destination is searched for.

[0015] Further, the baggage receiving / delivery system of the present invention comprises a plurality of delivery means which respectively move along a preset operation route, load the baggage received from the client and deliver it to a predetermined destination; A first database storing the loading capacity and the loading weight of each of the plurality of delivery means, a second database storing the shapes and weights of all the packages received from the client, and A memory storing a third database storing an operation route, and a receiving unit for receiving a package generated at an arbitrary place; based on the reception of the package via the receiving unit, the third The database is searched for a delivery means scheduled to be operated near the place where the package is generated, and the loading capacity and the weight of the delivery means are stored in the first data. A delivery means having a space and a loadable weight in which the shapes and weights of all the packages loaded by the corresponding delivery unit are obtained by referring to the second database with reference to the second database. , And the delivery means is loaded with the package and delivered.

Further, according to the invention described above, the delivery destination of the package received via the reception unit is confirmed, and a delivery unit toward the destination is searched for.

According to the baggage receiving / delivery method of the present invention, a plurality of delivery means which move along a preset operation route, load the baggage received from the client and deliver it to a predetermined destination, A first database storing the load capacity of each of the plurality of delivery means, a second database storing the shapes of all packages received from the client, and a preset operation route of each delivery means. A memory storing a third database;
In a luggage receiving / delivery system having reception means for receiving luggage generated at an arbitrary place, based on the reception of luggage via the reception means, referring to the third database, the location where the luggage is generated Is searched for the delivery means scheduled to be operated near, and the load capacity of the corresponding delivery means is obtained from the first database, and all the packages loaded by the corresponding delivery means are referred to by referring to the second database. Is obtained, the delivery means having a space in which the package can be loaded is determined, and the package is loaded on the delivery means and delivered.

Further, according to the baggage receiving / delivery method of the present invention, a plurality of delivery means, each of which moves along a preset operation route, loads the baggage received from the client and delivers it to a predetermined destination, A first database storing the load weights of the plurality of delivery means, a second database storing the weights of all packages received from the client, and a preset operation route of each delivery means. A memory for storing the third database,
In a luggage receiving / delivery system having reception means for receiving luggage generated at an arbitrary place, based on the reception of luggage via the reception means, referring to the third database, the location where the luggage is generated Is searched for the delivery means scheduled to be operated near, and the loaded weight of the corresponding delivery means is obtained from the first database, and all the packages loaded by the corresponding delivery means are referred to by referring to the second database. Is obtained, a delivery means having a load weight capable of loading the load is determined, and the load is loaded on the delivery means and delivered.

Further, according to the baggage receiving / delivery method of the present invention, a plurality of delivery means, each of which moves along a preset operation route, loads the baggage received from the client and delivers it to a predetermined destination, A first database storing the loading capacity and the loading weight of each of the plurality of delivery means, a second database storing the shapes and weights of all packages received from the client, and a preset delivery means. In a luggage receiving / delivery system having a memory storing a third database storing an operation route of the luggage and a receiving means for receiving luggage generated at an arbitrary location, the luggage is received via the receiving means. Based on the third database, a delivery means scheduled to be operated near the place where the package is generated is searched, and the product of the corresponding delivery means is searched. The capacity and the loading weight are obtained from the first database, and the shape and weight of all the packages loaded by the corresponding delivery means are obtained by referring to the second database, and the packages can be loaded. The present invention is characterized in that a delivery means having a sufficient space and a loaded weight is determined, and the package is loaded on the delivery means and delivered.

[0020]

Embodiments of the present invention will be described below in detail with reference to the drawings.

According to the embodiment of the present invention,
The delivery system connects information management systems 1 (hereinafter, simply referred to as system 1) as shown in FIG. 1 installed at a plurality of collection and delivery stations all over the country to each other via a dedicated line or a public telephone line. Has been built.

As shown in FIG. 1, a system 1 provided at each collection / delivery station has a vehicle-mounted navigation system 2 provided for each of a plurality of vehicles (delivery means) for actually delivering packages, and each driver owns the system. Mobile phone 4
And various kinds of information are transmitted and received in real time with the driver.

The system 1 connects a plurality of input terminals (accepting means) 8a, 8b, 8c,... (Hereinafter, collectively referred to as input terminals 8) to one server 6 via a run. It is configured. The number of input terminals 8 can be set arbitrarily.

The server 6 has a control unit 11, a memory 12, a navigation system 13, and a communication control unit 14. The memory 12 has, for example, a magnetic disk, and stores an operation program of the system 1 and various databases (DB) to be described later. Navigation system 13
Displays maps of various parts of the country, grasps the position of each vehicle currently in operation in real time, and monitors traffic congestion and the like. The communication control unit 14 communicates with the server 6 of the system 1 installed in another collection and distribution place, communicates with each input terminal 8 in the system 1, and communicates with the in-vehicle navigation system 2 mounted on each vehicle. And communication with the mobile phone 4 owned by each driver.

Each input terminal 8 includes a control unit 21 and a display device 2
2, an input device 23, a storage device 24, and an auxiliary storage device 25. The display device 22 is connected to the memory 12 of the server 6.
Displays various data read from various databases stored in the navigation system 1
3, the operation status of each vehicle acquired by the system 1 is displayed. The input device 23 has a keyboard, a mouse, and the like, and receives various input operations by an operator operating each input terminal 8. The storage device 24 has a magnetic disk, for example, and stores an operation program of the input terminal 8 and various data. The auxiliary storage device 25 has a floppy (registered trademark) disk drive (FDD), a magnetic tape device, and the like, and temporarily stores data rewritten by an input operation by an operator or the like.

A printer 26 is connected to the control unit 21 of each input terminal 8. The printer 26 prints and outputs various forms such as shipping slips, and prints and issues labels to be attached to packages delivered to the collection and delivery stations. In the present embodiment, one printer 26 is attached to each input terminal 8, but it is sufficient that at least one printer 26 is provided as the entire system 1.

The in-vehicle navigation system 2 displays the operation route of the vehicle set in advance and, when an instruction to change the route is transmitted from the system 1 installed at each collection and delivery station, displays the changed operation route. Correct and display automatically. When the system 1 transmits an operation route change instruction to the vehicle-mounted navigation system 2,
A guidance indicating that the route has been changed and the details of the change are automatically notified to the mobile phone 4 carried by the driver operating the vehicle by voice guidance or the like.

Next, data contents of various databases stored in the memory 12 in the server 6 of each system 1 will be described with reference to FIGS. In each drawing, only a part of the data content is illustrated.

FIG. 2 partially shows the data contents of a vehicle information database (first database) that stores information on vehicles managed at each collection and distribution place (in each figure, a base). . The vehicle information database includes the scheduled vehicles to be operated at each collection and delivery station, the number of stocked vehicles, and their breakdown, that is, 1t (ton) vehicles, 2t vehicles, 4t vehicles, 8t.
The number of vehicles, 10t vehicles, and chilled vehicles, the planned driver of the vehicle to be operated, the planned operation direction, the vehicle volume of the planned vehicle, and the like are stored for each planned operation date. When the information on the vehicle managed by each collection and delivery station as described above is changed, the data is corrected by the operator via the system 1 each time.

FIG. 3 partially shows the data content of a package information database (second database) storing information on all packages delivered from the client to each collection and delivery place. In the package information database, the delivery request date of each package, the name of the collection / delivery place that accepted the delivery, the delivery address of each package, telephone number, name, the address of the client who requested the delivery of each package,
Telephone number, name, delivery direction of each package, that is, the operation direction of the vehicle delivering each package, product name, weight, shape,
The scheduled shipping date of each package is stored. The data content of the package information database is stored in the input device 2 of the input terminal 8 of the system 1 every time the package is delivered to each collection and delivery place.
3 is rewritten by the operator.

FIG. 4 partially shows the data contents of a route information database (third database) that stores information on operation routes preset for each service area from each collection and delivery station. In the route information database, for each operation area from each collection and delivery station, the name, distance, operation time of each of the plurality of drop-off collection and distribution stations on the operation route, and the name of the scheduled driver of the vehicle that operates this operation route Are stored. In this case, seven drop-off points are set on the operation route, but the number of drop-off points on each operation route can be further increased.

FIG. 5 partially shows data contents of a driver information database storing information on drivers who operate each vehicle. The driver information database stores the name, address, telephone number, mobile phone number, working system, overtime hours, name of the collection and delivery place to which the driver belongs, the operation area for each operation day, operation vehicles, and the like. For example,
When the driver's address or telephone number is changed, the data content of the driver information database is rewritten each time.

When the data contents of the various databases described above are changed, the changed data contents are transmitted and received in real time between the systems 1 in each collection and delivery station, and the data is changed in all systems 1 in real time. It has become. Thus, for example, the vehicles operated on the day can be automatically allocated based on relatively new data in the luggage information database and the vehicle information database, and an efficient operation plan without waste can be established.

Further, at the pickup / delivery station where the operation of the vehicle starts, when loading the load, the loading order of the load can be reversed by referring to the route information database.

Further, when luggage is generated after the vehicle starts operating, when the luggage is received via the navigation system 13 in the system 1 of the pickup and distribution station that has received the luggage, A search is made for a vehicle capable of receiving and delivering the package, and if there is a corresponding vehicle, an operation route change instruction is transmitted to the in-vehicle navigation system 2 of the vehicle. At the same time, the change is automatically transmitted to the mobile phone of the driver driving the vehicle. The driver who has received the operation route change instruction drives according to the changed operation route automatically displayed via the on-vehicle navigation system 2 and receives the luggage generated on the way.

Next, an example of the operation of the baggage receiving / delivery system of the present invention will be described with reference to the flowchart shown in FIG.

First, a loading operation of a vehicle is performed at a pickup / distribution station serving as a starting point for starting operation of the vehicle.

At this time, when the operator operates the input terminal 8 of the system 1 installed in the collection and delivery station,
Data contents managed by various databases stored in the memory 12 of the server 6 are obtained (step 1). Since the data content obtained from each database in step 1 is constantly rewritten with new data in real time via the input terminal 8 of the system 1 installed at each collection and delivery station, each collection and delivery station always writes new data. You can get it.

First, from the luggage information database stored in the memory 12, as the data on all the luggage scheduled to be delivered on the day delivered to the collection / delivery station, data on the operation direction, weight, and shape of each luggage Is obtained. At the same time, from the vehicle information database stored in the memory 12, as the data on the vehicles managed by the collection and delivery station, the operation direction of the vehicles scheduled to be operated on the day,
Data on the vehicle volume and the loaded weight is obtained. Then, all packages are automatically allocated to appropriate vehicles based on the data relating to the packages and the data relating to the vehicles obtained from the respective databases (step 2).

Subsequently, by referring to the route information database stored in the memory 12, a stop-off point set in advance according to the operation direction of each vehicle is confirmed, and the operation route of each vehicle is automatically determined. Is determined (step 3).

Then, based on the operation route of each vehicle determined in step 3, the optimum loading order of the load on each vehicle is automatically determined (step 4). At this time, the loading order of the luggage is set to be the reverse of the order of drop-off at the collection and distribution station on the operation route of each vehicle, the luggage to be unloaded first is set in front of the loading platform, and the vehicle stops. At each collection / delivery station, a device is devised so that the loading / unloading work can be facilitated.

As described above, when the operating vehicles, operating routes, and loading order for all the packages are determined, the operation of the on-vehicle navigation system 2 of each vehicle is controlled by the communication control unit 14 in the server 6. The route information and the information on the loading order of the packages are transmitted (step 5).
Thus, the driver driving each vehicle can load all the luggage in the optimal order simply by loading all the assigned luggage in accordance with the loading order transmitted to the on-vehicle navigation system 2. There is no need to devise the order, and the loading operation can be facilitated.

When the loading operation of all the assigned luggage is completed, each vehicle starts operating according to the operation route transmitted to the on-vehicle navigation system 2 in step 5. At this time, the driver who drives each vehicle only needs to drive the vehicle according to the operation route displayed via the on-vehicle navigation system 2, and it is not necessary to look for a drop-off and drop-off place while driving while looking at the map. Even a shallow driver, for example, a part-time worker with low labor costs, can easily and reliably operate the vehicle.

Secondly, when luggage is generated at an arbitrary point after the operation of each vehicle is started, an appropriate vehicle operating near the point where the luggage is generated receives and delivers the luggage. The points where the luggage is generated may be a collection point, a private house, or the like on each operation route. Here, a case will be described in which a package delivered at an arbitrary time to an arbitrary collection and delivery place is delivered.

When a baggage to be delivered on the day occurs at an arbitrary collection and delivery place (step 6; Yes), an input operation is performed by the operator via the input terminal 8 of the system 1 installed at the collection and delivery place, and information on the received package is received. Is entered. Then, the data contents of various databases stored in the memory 12 of the server 6 are obtained, and the operation status of each vehicle is obtained via the navigation system 13 (step 7). The information obtained in step 7 in this way is displayed via the display device 22 as appropriate. Then, an appropriate vehicle is searched for by the operator.

First, the operation direction of each vehicle is confirmed based on the data contents obtained from the vehicle information database stored in the memory 12, and it is determined whether there is a vehicle scheduled to operate in the destination area of the package (see FIG. 1). Step 8). At this time, if there is no vehicle scheduled to be operated in the destination area of the package (step 8; No), the package is delivered on and after the next day.

If it is determined in step 8 that there is at least one vehicle scheduled to be operated in the destination area of the package (step 8; Yes), based on the data content of the vehicle information database, the loading weight of the corresponding vehicle and The vehicle volume is confirmed, and when loading the luggage into the vehicle, step 1
Then, the data (weight, shape, etc.) of the loaded luggage obtained from the luggage information database is confirmed, and it is determined whether or not the vehicle has a space margin and a weight margin for loading the luggage (step 9). . At this time, step 8
If there is no vehicle that has room to load the luggage among the vehicles determined to have the same operation direction (step 9; No), the luggage will be put on the next flight.

If it is determined in step 9 that there is at least one vehicle capable of loading the package (step 9;
Yes), based on the operation status of each vehicle acquired via the navigation system 13 in step 7, it is instantaneously determined where the relevant vehicle is currently traveling, and when the relevant vehicle passes through the collection and delivery station, It is determined whether the operation route of the vehicle needs to be changed (step 1).
0). At this time, when it is determined that there is no need to change the operation route of the vehicle, that is, when it is determined that the vehicle passes through the collection and delivery station according to a preset operation route (Step 10; No). Then, the package is collected and delivered in a normal routine, and the process is terminated.

If it is determined in step 10 that the operation route of the vehicle needs to be changed (step 10;
Yes), based on the traveling position of the vehicle and the position of the collection and distribution place displayed on the display device 22, the loss time when the vehicle changes the route, the extension distance of the operation route, and the like are determined. The operation route of the vehicle is changed only when it is determined that the influence is small (Step 11; Yes). At this time, step 1
If it is determined in step 1 that the effect of changing the operation route of the vehicle is relatively large, it is determined that the route cannot be changed (step 11; No), and the luggage will be carried on the next flight.

When it is determined in step 11 that the operation route can be changed (step 11; Yes), a route change instruction is transmitted from the collection and distribution system 1 to the navigation system 2 of the corresponding vehicle, and at the same time, Then, the fact is automatically transmitted to the mobile phone 4 of the driver driving the vehicle (step 12).

The driver receiving the route change from the system 1 to the mobile phone 4 causes the vehicle to operate according to the changed operation route automatically displayed via the on-vehicle navigation system 2 and receives the luggage. Restart the operation according to the changed operation route.

As described above, according to the present invention, in the system 1 installed in each collection and delivery station, various information such as vehicle information, luggage information, operation route information, and driver information can be managed in real time, and the navigation system 13 Thus, the operation status of each vehicle can be grasped in real time. For this reason, all information related to logistics such as the weight and shape of all luggage collected at each collection and delivery station, all information related to logistics such as the operation status of all vehicles, the loading status of luggage of all vehicles, etc. Can be reliably grasped in real time.

Therefore, according to the present invention, it is possible to quickly receive a suddenly generated package at an arbitrary place and deliver it to a predetermined destination, thereby greatly improving customer service.
In the above-described embodiment, the case of suddenly delivering luggage at each collection / delivery station has been described as a representative. However, if the method of the present invention is used, for example, it is possible to go to a private home to receive luggage. Become.

Also, when loading luggage into each vehicle at each departure and delivery station serving as a departure point, the system 1 installed at each of the departure and delivery stations
Optimum loading order of luggage for each vehicle can be automatically set on the basis of luggage information managed by the system and information such as the operation route of each vehicle. In other words, it is possible to easily load the load in the reverse order of the order of unloading the load loaded on each vehicle, and it is possible to reduce the work burden of the driver on loading and unloading the load.

The present invention is not limited to the above-described embodiment, but can be variously modified within the scope of the present invention. For example, in the above-described embodiment, the case of loading and unloading luggage via the collection and distribution stations all over the country has been described. However, the present invention is not limited to this. The present invention can also be applied to a delivery system for delivering to a private house in the country. In this case, if luggage is generated at an arbitrary place, the vehicle running nearby will receive the luggage regardless of the direction of operation of the vehicle.

In the above-described embodiment, the case where the system 1 is installed at each collection and delivery station has been described. However, the present invention is not limited to this. May be provided with only the input terminal 8.

Furthermore, in the above-described embodiment, the case where the package is delivered using the vehicle has been described. However, the present invention can be applied to the case where the package is delivered using a ship or an aircraft, for example.

[0058]

As described above, the luggage receiving / delivery system of the present invention has the above-described configuration and operation, so that it is possible to receive luggage during route operation and provide services to customers. Can be improved, and the operating cost can be reduced.

[Brief description of the drawings]

FIG. 1 is a block diagram schematically showing a configuration of an information management system according to an embodiment of the present invention.

FIG. 2 is a view showing data contents stored in a vehicle information database managed by a server of the system in FIG. 1;

FIG. 3 is a view showing data contents stored in a package information database.

FIG. 4 is a diagram showing data contents stored in a route information database.

FIG. 5 is a diagram showing data contents stored in a driver information database.

FIG. 6 is a flowchart for explaining an operation example of the system of FIG. 1;

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 ... Information management system, 2 ... In-vehicle navigation system, 4 ... Cellular phone, 6 ... Server, 8 ... Input terminal, 11 ... Control part, 12 ... Memory, 13 ... Navigation system, 14 ... Communication control part, 21 ... Control part , 22 display device, 23 input device, 24 storage device, 25 auxiliary storage device, 26 printer.

Claims (11)

[Claims] 1. A plurality of delivery means which respectively move along a preset operation route, load a package received from a client and deliver it to a predetermined destination, and a loading capacity of each of the plurality of delivery means. A memory storing a first database stored therein, a second database storing shapes of all packages received from the client, and a third database storing operation routes of preset delivery means; Receiving means for receiving luggage generated at the place, and based on the reception of the luggage via the receiving means, the third database is referred to and the operation is scheduled to be performed near the place where the luggage is generated. The delivery means is searched, the loading capacity of the delivery means is obtained from the first database, and the delivery means is loaded by referring to the second database. A luggage receiving / delivery system characterized by acquiring the shapes of all the loaded luggage, determining a delivery means having a space capable of loading the luggage, loading the luggage on the delivery means, and delivering the luggage. 2. The package receiving / delivery system according to claim 1, wherein a destination of the package received via the receiving unit is confirmed, and a delivery unit toward the destination is searched for. 3. A delivery unit having a space capable of loading a package received via the reception unit, further comprising a communication unit for communicating with the plurality of delivery units. The package receiving / delivery system according to claim 1, wherein an instruction to change an operation route is notified. 4. The communication device according to claim 3, wherein the communication means includes at least one of a navigation system mounted on each delivery means and a mobile phone device carried by a driver for operating each delivery means. Package receiving / delivery system. 5. A plurality of delivery means which respectively move along a preset operation route, load a package received from a client and deliver it to a predetermined destination, and a load weight of each of the plurality of delivery means. A memory storing a first database stored therein, a second database storing weights of all packages received from the client, and a third database storing operation routes of preset delivery means; Receiving means for receiving luggage generated at an arbitrary place; based on the reception of the luggage via the receiving means, the third database will be referred to and the service will be operated near the place where the luggage is generated Of the corresponding delivery means, obtains the load weight of the corresponding delivery means from the first database, and refers to the second database so that the corresponding delivery means Receiving the weight of all of the loaded luggage, determining a delivery means having a load weight capable of loading the luggage, loading the luggage on the delivery means, and delivering the luggage. system. 6. The package receiving / delivery system according to claim 5, wherein a destination of the package received via the receiving unit is confirmed, and a delivery unit toward the destination is searched for. 7. A plurality of delivery means which respectively move along a preset operation route, load the package received from the client and deliver it to a predetermined destination, and a loading capacity of each of the plurality of delivery means and A first database that stores the load weight, a second database that stores the shape and weight of all packages received from the client, and a third database that stores preset operation routes of each delivery means. It has a stored memory and a receiving means for receiving a package generated at an arbitrary place, and based on the reception of the package via the receiving means, refers to the third database and generates the location of the package. Is searched for a delivery means that is scheduled to operate near the destination, and the loading capacity and the loading weight of the delivery means are obtained from the first database, and the second database is obtained. With reference to the package, the shapes and weights of all the packages loaded by the corresponding delivery means are obtained, the delivery means having a space capable of loading the loads and the loading weight is determined, and the delivery A luggage receiving / delivery system characterized by loading and delivering luggage. 8. The package receiving / delivery system according to claim 7, wherein a destination of the package received via the receiving unit is confirmed, and a delivery unit toward the destination is searched for. 9. A plurality of delivery means which respectively move along operation routes set in advance, load a package received from a client and deliver it to a predetermined destination, and a loading capacity of each of the plurality of delivery means. A memory storing a first database stored therein, a second database storing shapes of all packages received from the client, and a third database storing operation routes of preset delivery means; And a receiving means for receiving a package generated at the location of the package, based on the fact that the package is received via the receiving means, the third database is referred to, and the location of the location where the package is generated is determined. A search is made for a delivery means to be operated nearby, a load capacity of the corresponding delivery means is obtained from the first database, and the second database is obtained. Obtaining the shapes of all the packages loaded by the relevant delivery means with reference to the above, determining the delivery means having a space in which the packages can be loaded, and loading and delivering the packages to the delivery means. A method of receiving and delivering luggage. 10. A plurality of delivery means which respectively move along operation routes set in advance, load a package received from a client and deliver it to a predetermined destination, and a load weight of each of the plurality of delivery means. A memory storing a first database stored therein, a second database storing weights of all packages received from the client, and a third database storing operation routes of preset delivery means; In a luggage receiving / delivery system having reception means for receiving luggage generated at an arbitrary place, based on the reception of luggage via the reception means, the third database is referred to, and the location where the luggage is generated Is searched for a delivery means that is scheduled to operate near the ship, and the loading weight of the corresponding delivery means is obtained from the first database, and the second database is obtained. With reference to the above, the weight of all the packages loaded by the corresponding delivery means is obtained, the delivery means having a loading weight capable of loading the package is determined, and the package is loaded on the delivery means. A package receiving / delivery method characterized by delivering. 11. A plurality of delivery means which respectively move along a preset operation route, load a package received from a client and deliver it to a predetermined destination, and a loading capacity of each of the plurality of delivery means and A first database that stores the load weight, a second database that stores the shape and weight of all packages received from the client, and a third database that stores preset operation routes of each delivery means. In a luggage receiving / delivery system having a stored memory and a receiving means for receiving luggage generated at an arbitrary place, based on the reception of the luggage via the receiving means, the third database is referred to. A search is made for a delivery means scheduled to be operated near the place where the package is generated, and the loading capacity and the loading weight of the corresponding delivery means are stored in the first database. From the source, and by referring to the second database, obtaining the shapes and weights of all the packages loaded by the corresponding delivery means, and having a space and a loading weight capable of loading the packages. A method for receiving and delivering a package, comprising determining means and loading the package on the delivery means for delivery.