JP2002041604A - System for providing residence maintenance information - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide the maintenance information of a building member at optimum timing even when a customer forgets the maintenance information, let alone when the customer himself/herself wants to have the maintenance information. SOLUTION: This system in which a management by residences server 1 having a maintenance information database 15 where the maintenance information about the whole building members of various residences is stored and a database by residences 16 where the information on building members used for an individual residence is stored in each different residence and a customer terminal 2 are connected through a communication network N, the server 1 is provided with a means for fetching the maintenance information of a corresponding building member from the database 15 on the basis on the selection instruction of an optional building member transmitted from the terminal 2 and transmitting the maintenance information to the terminal 2, and a means for discriminating the maintenance time of various building members on the basis of the maintenance information stored in the database 15 and transmitting the maintenance information to the terminal 2.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a maintenance information database storing maintenance information on all building members of various houses, and a house storing information of building members used in private houses for each house. The present invention relates to a house maintenance information providing system in which a house-by-house management server having a separate database and a customer terminal receiving provision of information on building members from the house-by-house management server are bidirectionally connected via a communication network.

[0002]

2. Description of the Related Art Conventionally, when a house is purchased, a construction book is provided by a builder for maintenance information on building members (floor, wall, ceiling, room, around water, etc.) of the house. Therefore, a customer who purchases a house (hereinafter, also referred to as a user) regularly (or irregularly) purchases a house and conducts maintenance of various building members with reference to the maintenance method described in the manual. Will be done.

[0003]

However, since a large number of building members are generally used in one house, a large number of manuals are required. Therefore, there is a problem that it is troublesome to find an item to be viewed when performing maintenance of a building member. Further, when the number of years has passed, the contact information of the manual has also been changed, and there has been a problem that even if you want to know more detailed contents, there is no way to know.

In fact, even if such a manual is handed over at the time of purchase of a house, it is often forgotten where the manual was sent when maintenance comes. There was also a problem that it was not understood how to do. In addition, users have to decide when it is time to perform maintenance,
It was troublesome.

[0005] In recent years, manufacturers have also released maintenance information on an Internet homepage. However, in that case, customers need to know the part numbers and model numbers of the building components of their own home,
Even if you know the part number and model number, you need to find out the building components of your house from many building components, which is troublesome. In addition, there are various problems such as the need to know different access methods for each manufacturer.

SUMMARY OF THE INVENTION The present invention has been made to solve the above problems, and its object is to provide maintenance information on building members not only when the customer himself wants it, but also when the customer forgets it. It is an object of the present invention to provide a house maintenance information providing system which can be provided at an appropriate timing.

[0007]

SUMMARY OF THE INVENTION In order to solve the above-mentioned problems, a home maintenance information providing system according to the present invention comprises a maintenance information database storing maintenance information on all building members of various houses, and a personal maintenance information database. A house-by-house management server having a house-by-house database storing information on building members used in the house of each house, and a customer terminal installed in each building and receiving provision of information on building members from the house-by-house management server. Is a house maintenance information providing system bidirectionally connected via a communication network, wherein the house-by-house management server performs the maintenance based on an arbitrary building member selection instruction transmitted from the customer terminal. A method of extracting maintenance information of the corresponding building member from the information database and transmitting the information to the customer terminal; If, based on the maintenance information stored in the maintenance information database, to determine the maintenance timing of the various building components, characterized by comprising a means for transmitting maintenance information to the customer terminal.

According to the present invention having such features,
The house-by-house management server manages each customer in the house-by-house database, so that when any customer inputs a request for maintenance information of any building member from a customer terminal, the customer terminal is stored in the customer terminal. Only the building members used in the display are displayed. Therefore, the customer can easily find a building member for which maintenance is to be performed. In addition, the house-by-house management server uses the information of the building member itself stored in the maintenance information database (for example, information such as the name, type, product number, and construction date of the building member) of the building member. Since it is possible to know how many years have passed since the construction of the building member, it is possible to notify (transmit) the maintenance time to the customer terminal at an optimal timing using these as judgment materials. For this reason, such maintenance information is automatically transmitted to the customer at a necessary time, so that the customer does not need to manage the maintenance time of each building member.

Further, in the house maintenance information providing system according to the present invention, in the above configuration, the maintenance information is displayed on a screen of the customer terminal including a picture or a drawing of a building member.

According to the present invention having such features,
Simply by touching and selecting a corresponding part of a picture or a figure displayed on the screen with a finger or the like, maintenance information of the building member is displayed. As a result, the customer can easily obtain an easy-to-understand explanation rather than looking at the manual book.

In the house maintenance information providing system according to the present invention, in each of the above-described configurations, the maintenance information includes purchase information of maintenance goods, and the house-by-house management server includes On the other hand, when an order instruction is sent from the customer terminal, order processing of maintenance goods is performed.

According to the present invention having the above features,
Since maintenance goods can be ordered from the customer terminal,
This saves you from having to go to nearby mass retailers and specialty stores to search for maintenance goods.

[0013] In the house maintenance information providing system according to the present invention, in each of the above-described configurations, the house-by-house management server is bidirectionally connected to a sales server of maintenance goods via a communication network. The order processing of goods is performed directly from the house management server to the sales server. As a result, a series of processes from ordering the customer terminal to ordering the seller can be performed without human intervention.
The occurrence of an order error or the like can be prevented.

[0014]

Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is a schematic diagram showing the entire configuration of a house maintenance information providing system according to the present invention.

That is, a maintenance information database 15 (see FIG. 2) which stores maintenance information on all building members of various houses, and a house which stores information on building members used in individual houses by house. A house-by-house management server 1 having another database 16 (see FIG. 2) and customer terminals 2, 2,... Installed in each building and receiving information on building members from the house-by-house management server 1 are provided by a communication network. It is configured to be bidirectionally connected via N. The house-by-house management server 1, the sales servers 3, 3,... Managed by the maintenance goods sales companies, and the service provider servers 4, 4,... Managed by the service providers that provide various maintenance services. Are similarly connected bidirectionally via the communication network N. The communication network N is LA
N, a dedicated line, a public line, and various networks such as the Internet can be used. The house-specific management server 1 is installed in an after-sales service center or the like.

FIG. 2 is a functional block diagram of the house management server 1 and the customer terminal 2.

The house-specific management server 1 includes a CPU, a ROM, an R
The host computer 11 is mainly composed of an AM or the like. A data input / output control unit 12 is connected to the host computer 11. The data input / output control unit 12 communicates with each of the customer terminals 2, 2,..., Each of the selling servers 3, 3,. Control the transmission and reception of data. Also, the host computer 11
Has a maintenance information database 15 that stores maintenance information on all building members of various houses, and a house-by-house database 16 that stores information on building members used for personal houses by house. .

On the other hand, the customer terminal 2 is connected to the communication network N
And a data input / output control unit 22 for controlling the transmission and reception of data with the house management server 1 via the home terminal management server 1. The data input / output control unit 22 is a main control unit 21 for controlling the entire customer terminal 2. It is connected to the. The main control unit 21 also includes various key operations (button operations) performed by the customer.
A key input unit 23 for inputting the operation signal to the main control unit 21 is connected, and a display input unit 24 for displaying various information is connected. The display input unit 24 has a configuration in which a touch panel is arranged on the display screen, and by touching an arbitrary location on the screen with a finger or the like, an operation signal of information displayed at that location is transmitted to the main control unit. 21 is input. Further, the main control unit 21 is connected to a memory unit 25 that stores various maintenance information and the like sent from the house management server 1. Although not shown, the customer terminal 2 of the present embodiment has a function as a door phone or the like, a function as a telephone (calling and receiving functions), and furthermore, a locking / unlocking of a front door, It has a house control function such as turning on / off the lighting of each room.

FIG. 3 is an external view of the customer terminal 2. Since the customer terminal 2 also has a door phone function, a telephone function, a house control function, and the like as described above, the customer terminal 2 is usually installed on a wall or the like of a living room,
It is a control unit integrated with a door phone camera. The display screen 24a is a touch panel as described above, and various function buttons 23a,
23b are arranged. This function button includes
An access button 23c for accessing the house-by-house management server 1 is included. On the left side of the screen, there is provided a transmitter / receiver 26 having a built-in microphone and earpiece, and a camera device 27 is detachably provided on the upper part of the screen.

In the above configuration, the house-by-house management server 1
Based on a selection instruction of an arbitrary building member transmitted from the customer terminal 2, a function of extracting maintenance information of the corresponding building member from the maintenance information database 15 and transmitting it to the customer terminal 2, and a function of storing the maintenance information in the maintenance information database 15. A function of determining the maintenance time of various building components based on the maintenance information provided, and transmitting the maintenance information to the customer terminal 2, and a maintenance product when an order instruction is transmitted from the customer terminal 2 to the purchase information. And a function of performing order processing.

FIG. 4 shows the maintenance information database 1
5 shows a configuration example.

In the maintenance information database 15,
The maintenance information of all building members of various houses is stored, and the configuration is made up of item columns of a product number, a member name, and maintenance information. The maintenance information also includes information on purchasing maintenance goods. For example, in the case of an interior door (product number BBB), the explanation of the adjustment method of the hinge portion and the like is described in detail using pictures, photographs, and the like.
Stored as maintenance information. Further, maintenance goods are also registered in the maintenance information. For example, in the maintenance information of the interior door, a dedicated driver is registered as the maintenance goods.
Further, in the maintenance information of the outer wall panel, the repair paint is registered as the maintenance goods, and in the maintenance information of the floor panel, the wax is registered as the maintenance goods. It should be noted that the content of the description of the maintenance information itself is, of course, different depending on the type and structure of the interior door, for example. Such a maintenance information is requested by a distributor (or a manufacturer) that provides the building member, and is created in accordance with a certain specification, and is registered in the maintenance information database 15. Therefore, the maintenance information is easy-to-understand maintenance information that is created by each distributor (or manufacturer) in accordance with certain specifications. The maintenance information database 15 includes, in addition to such maintenance information on building members, maintenance information on the entire house (for example, dirt and humidity of the air, heat and cold, noise,...).
Etc.) can also be registered. That is, the maintenance information database 15 covers all the contents of the booklet conventionally distributed to the user as a “bookmark of a house”.

FIG. 5 shows an example of the structure of the house-specific database 16.

The house-specific database 16 stores identification fields 16a for specifying the building, such as the delivery number, contract number, owner name, and building area of the building, and data on building members used for the building. Each member registration column 16 to be registered
b, 16b... Member registration field 16b
Contains items that match the building components.
For example, for exterior wall panels, type, finish, color, construction date,
It consists of items of a maintenance cycle (abbreviated as a maintenance cycle in the figure). Also, in general,
It consists of the following items: member name, manufacturer name, product number, and maintenance cycle.
Items such as type and date of installation are added (not shown). In the maintenance cycle, an inspection cycle of each building member is described.

In the present embodiment, each building member registered in the house-specific database 16 uses the product number as a key.
Each building member registered in the maintenance information database 15 is linked.

Next, regarding the operation of providing maintenance information in the maintenance information providing system having the above configuration, (1) when information is provided from the house-by-house management server 1 installed in the after-sales service center, (2) the customer The case of voluntarily requesting information provision will be described with reference to screen display examples shown in FIGS. 6 to 13 separately.

(1) In the case where information is provided from the house-by-house management server 1 installed in the after-sales service center, the house-by-house management server 1 uses the building member list (list of member names) registered in the house-by-house database 16. )
The maintenance time of each building member is determined. Then, when the maintenance time of an arbitrary building member comes, the maintenance information of the building member is transmitted to the customer terminal 2 in the form of a notice.

Upon receiving the notification information, the customer terminal 2 turns on (or blinks) a display section 28a such as an LED provided above the access button 23c, for example, to notify the user of maintenance information. Recognize that.

When the user watching the lighting (or blinking) of the display unit 28a presses the access button 23c, the display screen 2 is displayed.
4a, a message indicating the maintenance time is displayed. FIG. 6 shows a display example of the notification message. In this example, it is notified that it is time to wax the floor as a building member.

In this case, the user is asked "how to apply wax".
Assume that the user touches the part displayed.

The house management server 1 which has received the operation signal
Extracts the corresponding building member (floor panel) from the house-by-house database 16 of the corresponding user, and uses the part number of the floor panel as a key to extract the maintenance information of the corresponding building member (floor panel) from the maintenance information database 15. Read it out and send it to the customer terminal 2. As a result, as shown in FIG. 7, information indicating how to apply floor wax is displayed on the screen of the customer terminal 2 in the form of photographs (or pictures) and characters. In this case, the method of applying the floor wax will be introduced according to the floor specification of the house. Therefore, the user waxes the floor while viewing the maintenance information.

Further, in FIG. 6, there is a portion displayed as "automatic maintenance" in addition to "how to apply wax". Here, when the user touches the part displayed as "Random Maintenance", the calendar screen shown in FIG. 8 is displayed, and the user selects a convenient date and time from the calendar screen. Specifically, after touching a convenient day, touch one of the buttons displayed as "AM" or "PM" in order to select whether it is good morning or good afternoon, and finally, Touch “order” button 31. Thereby, the floor waxing order information specifying the date and time is transmitted to the house-by-house management server 1.

House-based management server 1 that has received this order information
Performs order processing to the service provider server 4 of the maintenance company via the communication network N. When the service provider server 4 receives this order information, it sends confirmation information to the house-by-house management server 1 and ends the order receiving process.

Upon receiving the confirmation information from the service provider server 4, the house-by-house management server 1 transmits this to the customer terminal 2. This allows the user to confirm that the maintenance service request (order) has been completed. That is, the maintenance company dispatches employees at the designated date and time to perform maintenance work. At this time, the payment can be made directly by cash after the maintenance is completed, for example, or can be made later by a bank transfer or the like. In some cases, it is also possible to make an automatic debit from a bank account by electronic settlement between the customer terminal 2 and the house management server 1.

When the user wants to purchase maintenance goods, the display returns to the display screen shown in FIG. 6, and a portion (not shown) displayed as "maintenance goods" is touched from this screen. Since FIG. 6 is a display screen showing how to apply floor wax, the house-by-house management server 1 reads information on maintenance goods included in the maintenance information of the floor panel (part number DDD) from the maintenance information database 15 and displays this. Send to customer terminal 2. Thereby, as shown in FIG. 9, a wax product required for waxing the floor is displayed on the customer terminal 2. In this case, as for the wax product, a wax suitable for the floor specification (material, etc.) of the house is introduced.

In the example of the display screen of the maintenance goods, the amount of the wax product is also displayed.
When the user who sees the displayed content places an order for the displayed wax product, the order is automatically placed by touching the “order” button 32 displayed on the screen. I have. That is, the house-by-house management server 1 that has received the operation signal of the “order” button 32 performs an order process to the sales server 3 of the corresponding sales company via the communication network N. When the selling server 3 receives this ordering information, it sends the delivery date and time (delivery date and time) to the house management server 1 and completes the order receiving process.

Upon receiving the data of the delivery date and time from the selling server 3, the house-by-house management server 1 transmits the delivery date and time data to the customer terminal 2. The screen example of the delivery date and time displayed on the customer terminal 2 is a screen example similar to FIG. In this display screen example, the calendars of the month including the delivery date are displayed in a list, and the delivery date of the calendar is marked. In this example, the display color of the background is changed from white to red, for example. In addition, about delivery time,
Either AM (AM) or PM (PM) displayed on the screen is marked. In this example, the display color of the background is changed from white to red, for example. As a result, the user can confirm the date and time when the ordered item arrives. If the date and time are not convenient, the user selects a convenient date and time on the same calendar screen shown in FIG. 8 and touches the “order” button 31.

This date and time information is transmitted to the selling server 3 via the house-by-house management server 1. If the received date and time information is acceptable, the selling server 3 changes the delivery date and time to the received date and time, and transmits the change confirmation information to the house management server 1.

The house management server 1 transmits this confirmation information to the corresponding customer terminal 2 (not shown). Thereby, the user can confirm that the order is delivered at the changed date and time. That is, the seller distributes the product to the user so that the user arrives at the delivery date and time. The payment at this time can be dealt with, for example, by cash on delivery.

The operation of providing maintenance information described above is a case where the maintenance time is determined for each building member and the maintenance information is notified to the user for each building member. not,
Periodically, the entire building may need to be inspected.
In this case, the house-by-house management server 1
The periodic inspection information is transmitted to the customer terminal 2 when the time of the periodic inspection approaches, when the time of the periodic inspection approaches.

When the customer terminal 2 receives the periodic inspection information, the customer terminal 2 receives the L provided on the access button 23c.
The display unit 28a such as an ED is turned on (or blinks) to notify the user that there is a notice of the periodic inspection.

When the user watching the lighting (or blinking) of the display section 28a presses the access button 23c, the display screen 2
At 4a, a message indicating that it is time for periodic inspection is displayed. FIG. 10 shows a display example of a message notifying the time of the periodic inspection.

Here, when the user requests a periodic inspection, a calendar screen shown in FIG. 8 is displayed, and a convenient date and time is selected from the calendar screen. Specifically, after touching a convenient day, touch one of the buttons displayed as "AM" or "PM" in order to select whether it is good morning or good afternoon, and finally, Touch the “order” button 32. Thereby, the request (order) information specifying the date and time of the periodic inspection is transmitted to the house-by-house management server 1.

The house management server 1 having received the request (order) information transmits the confirmation information to the customer terminal 2 and terminates the order receiving process. Thereby, the user can confirm that the request for the periodic inspection has been completed. That is, the company that manages the house-by-house management server 1 dispatches an inspector at a designated date and time to perform a periodic inspection. At this time, the payment can be made, for example, by direct cash payment after the completion of the periodic inspection, or can be made later by a bank transfer or the like. In some cases, it is also possible to make an automatic debit from a bank account by electronic settlement between the customer terminal 2 and the house management server 1.

(2) In the case where the customer voluntarily requests the provision of information A user who wants to obtain maintenance information on the house presses the access button 23c of the customer terminal 2 shown in FIG. As a result, a list of services that can be provided on the house-by-house management server 1 is displayed on the display screen 24a of the customer terminal 2 as shown in FIG. Is touched, that is, the portion of the display screen 24a where "Home Advice" is displayed is touched.

House management server 1 which has received this operation signal
Reads out all items related to “bookmark of house” from the maintenance information database 15 and sends it to the customer terminal 2. FIG. 12 shows display contents displayed on the screen of the customer terminal 2 at this time. In this example, the detailed items of "living well and comfortably", "care and management of the room", and "care and management of the outside" are displayed. The contents of each item are listed below. In other words, each detailed item of “care and management of the room” and “care and management of the outside” correspond to the building member in the present embodiment. On this display screen, when the user selects “outside care and management” and selects an indoor door in the detailed items, maintenance information of the indoor door shown in FIG. 13 is displayed.

On the other hand, when the user desires to purchase maintenance goods, the item "maintenance goods" is selected from the service list screen shown in FIG. 11, that is, "maintenance goods" is displayed on the display screen 24a. Touch the touched part. In this case, as for the maintenance goods, since the target building member is not specified, all the maintenance goods registered in the maintenance information database 15 are displayed, for example, in order,
Although illustration is omitted, the operation is switched to the next maintenance goods by operating the “next” button on the screen. Alternatively, when "maintenance goods" is selected on the display screen 24a, the building member names are first displayed in a list. By selecting a building member corresponding to the desired maintenance goods from the list, the desired maintenance goods are displayed. It is supposed to be. At the time of purchase, as shown in FIG. 9, the "order" button 32 is displayed on the display screen, so that the "order" button 3
Just touch 2.

In the above embodiment, the customer terminal 2 is described as a door phone camera integrated control unit. However, it is a matter of course that a general-purpose personal computer or the like may be used instead of such a dedicated device. is there. In the case of a personal computer, each of the above selections (such as touching the screen) is a click with a mouse or a key operation with a keyboard.

[0050]

According to the house maintenance information providing system according to the present invention, the house-by-house management server makes the corresponding building member from the maintenance information database based on an arbitrary building member selection instruction transmitted from the customer terminal. Means for extracting maintenance information of the various types of building members and transmitting the maintenance information to the customer terminal based on the maintenance information stored in the maintenance information database. It is provided with a configuration. That is, since the house-by-house management server manages the house-by-house database for each customer, when any customer inputs a request for maintenance information of any building member from the customer terminal, the customer terminal is stored in the customer terminal. Only the building members used for the house are displayed. Therefore, the customer can easily find a building member for which maintenance is to be performed. In addition, the house-by-house management server can know how many years have passed since the construction of the building member based on the information on the building member itself stored in the maintenance information database.
The maintenance terminal can be notified (transmitted) of the maintenance terminal at the optimal timing. Therefore, such maintenance information is automatically transmitted to the customer at a necessary time, so that the customer does not need to manage the maintenance time of each building member.

Further, according to the house maintenance information providing system according to the present invention, the user simply touches and selects a pertinent part of a picture or figure displayed on the screen with a finger or the like, for example.
The maintenance information of the building member is displayed. As a result, the customer can easily obtain an easy-to-understand explanation rather than looking at the manual book.

Further, according to the house maintenance information providing system according to the present invention, the maintenance information includes:
The purchase information of maintenance goods is also included, and when an order instruction is transmitted from the customer terminal to the purchase information, order processing of the maintenance goods is performed. Thus, maintenance goods can be ordered from the customer terminal, so that it is not necessary to go to a nearby mass retailer or specialty store and search for maintenance goods.

Further, according to the house maintenance information providing system according to the present invention, the house-by-house management server is bidirectionally connected to the maintenance goods sales server via the communication network, and can order maintenance goods. The processing is performed directly from the house management server to the sales server. Thus, a series of processes from placing an order from a customer terminal to placing an order with a seller can be performed without any manual operation, so that occurrence of an order mistake and the like can be prevented.

[Brief description of the drawings]

FIG. 1 is a schematic diagram showing an entire configuration of a maintenance information providing system according to the present invention.

FIG. 2 is a functional block diagram of a house-based management server and a customer terminal.

FIG. 3 is an external view of a customer terminal.

FIG. 4 is an explanatory diagram showing a configuration example of a maintenance information database.

FIG. 5 is an explanatory diagram showing a configuration example of a house-specific database.

FIG. 6 is an explanatory diagram showing an example of a display screen of a customer terminal.

FIG. 7 is an explanatory diagram showing an example of a display screen of the customer terminal (an example of a display screen of how to apply floor wax).

FIG. 8 is an explanatory view showing an example of a display screen of a customer terminal (an example of a maintenance service order screen).

FIG. 9 is an explanatory diagram showing an example of a display screen of a customer terminal (an example of a display screen of maintenance goods).

FIG. 10 is an explanatory diagram showing an example of a display screen of a customer terminal (an example of a notice display screen of a periodic inspection time).

FIG. 11 is an explanatory diagram showing an example of a display screen (an example of an initial screen) of the customer terminal.

FIG. 12 is an explanatory diagram showing an example of a display screen of a customer terminal (an example of a display screen when a house advice is selected).

FIG. 13 is an explanatory diagram showing an example of a display screen of the customer terminal (an example of a display screen of a method of removing an entrance door).

[Explanation of symbols]

 REFERENCE SIGNS LIST 1 house-based management server 2 customer terminal 3 vendor server 4 service provider server 11 host computer 12 data input / output control unit 15 maintenance information database 16 house-based database 21 main control unit 22 data input / output control unit 23 key input unit 24 display / Input unit 25 Memory unit N Communication network

Claims (4)

[Claims] A maintenance information database storing maintenance information on all building members of various houses;
And a house-by-house management server having a house-by-house database storing information on building members used in individual homes, and a customer installed in each building and receiving information on building members from the house-by-house management server A terminal is a maintenance information providing system for a house that is bidirectionally connected via a communication network, wherein the house-by-house management server is based on a selection instruction of an arbitrary building member transmitted from the customer terminal, Means for extracting maintenance information of the corresponding building member from the maintenance information database and transmitting it to the customer terminal, based on the maintenance information stored in the maintenance information database, determining the maintenance time of various building members, Means for transmitting maintenance information to the customer terminal. My maintenance information providing system. 2. The house maintenance information providing system according to claim 1, wherein the maintenance information is displayed on a screen of the customer terminal including pictures and drawings of building members. 3. The maintenance information also includes purchase information of maintenance goods, and the house-by-house management server, when an order instruction is transmitted from the customer terminal to the purchase information, the maintenance goods The equipment information providing system according to claim 3, wherein an order processing is performed. 4. A house server for maintenance goods is bidirectionally connected to the house-by-house management server via a communication network, and the maintenance goods order processing is performed from the house-by-house management server to the sales server. The house maintenance information providing system according to claim 3, wherein the maintenance information is provided directly to the house.