JP2002031455A - Box for storage of foodstuff, refrigerator having the box and foodstuff delivery system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To solve the problems of conventional foodstuff delivery systems that the delivered foodstuff needs to be packed again in a refrigerator or a freezer in the case when it is not cooked soon and that a condition menu is so constituted as to have the same contents as registered initially, since no means for feeding back the results of actual cooking of a customer is taken, and this makes it impossible to meet the liking of the customer satisfactorily. SOLUTION: The present box for storage of foodstuff is used for the delivery system wherein the box holding the foodstuff according to an order of the customer is delivered to the customer or a place designated by the customer. The box has a cover and it can be fitted to a case body part for exclusive use that is provided in the refrigerator installed on the customer side or at the place designated by the customer.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention mainly relates to a storage box for foodstuffs to be delivered to homes according to an order from a customer, mainly for cooking ingredients, foodstuffs, ingredients or cooked foodstuffs, and a refrigerator to which the box is mounted. Or a customer management system in a refrigerator system and a food delivery system.

[0002]

2. Description of the Related Art Food delivery systems for delivering cooking ingredients, ingredients, ingredients or cooked foods to homes have already been widely used, and various menus (hereinafter referred to as menus) are provided. Have been. This is annoying to go shopping, thinking about menus,
This is based on the demand that cooking itself is bothersome, or that a small amount of ingredients suitable for the number of people is sufficient since the couple is an elderly couple or a single household.

[0003] Such a conventional food delivery system will be briefly described.

FIG. 12 is a diagram showing a flow from ordering to cooking in a conventional foodstuff delivery system. First, a menu magazine that describes a menu for one to two weeks is sent to a customer from a company that operates a food delivery system. The customer looks at this menu magazine and fills in the order form with the ingredients, date, quantity, etc. that he wants to order. Next, mail the completed order form to the trader. This may be done by fax or by oral order over the telephone. Next, the trader procures ingredients based on the received order, packs the ingredients to be delivered in a delivery box according to the order quantity, and delivers the ingredients to the customer on the designated date.

[0005] Further, the above-described ordering method using a paper medium has a problem that it is difficult to reflect customer's menu needs in detail in a timely manner. To solve this problem, Japanese Patent Application Laid-Open No. 11-31175 proposes an order delivery system (supply chain system) using a network. This is characterized in that a menu is searched from search condition information such as a desired calorie, a desired price, a meal restriction, a preference, and a cooking level from a customer, and a menu is proposed to the customer. To that end, we propose a mechanism that can reflect the needs of customers' menus in a detailed and timely manner by connecting the customers and the departments related to food delivery via a network.

[0006]

The above conventional food delivery system has the following problems. For example, in a system where foodstuffs are delivered daily, customers must be at home to pick up when the foodstuffs are delivered. If the delivered ingredients are not cooked immediately, it is necessary to repack the delivered ingredients in a refrigerator or freezer. Further, when ingredients for several days are delivered, repacking them in a refrigerator or freezer makes it impossible to know which ingredients were used for cooking on which day. Frozen foods must be thawed before cooking or before eating, but they may forget to thaw. In addition, a styrofoam box is often used at the time of delivery, and this box needs to be stored until the next delivery, which may be difficult to store in an apartment or the like.

[0007] In addition, when cooking the delivered ingredients, the cooking method may not be known. However, in the above-described conventional delivery system, the cooking method is often instructed on a paper medium, and is in accordance with the progress of cooking. Guidance on how to cook was not possible.

[0008] Further, in the conventional food delivery system described in Japanese Patent Application Laid-Open No. 11311175, past order information of a customer or a request (for example, calorie, taste,
Menu is proposed according to the price, etc., but in this case, no detailed feedback means is taken for the result of the customer actually cooking or eating. Therefore, even if a customer who desires "light taste" actually cooks and eats a meal, even if he seeks for a lighter taste, the menu is always configured with the seasonal contents registered at the beginning and the customer's taste There was a problem that it could not cope enough.

The present invention has been made in view of the above problems, and provides a food delivery system and the like that can improve customer convenience and respond more finely to customer preference, thereby realizing a more convenient and rich dietary life. It is the purpose.

[0010]

In order to achieve the above object, a food storage box according to the present invention mainly delivers a box containing food according to a customer's order to a customer or a place designated by the customer. A box for storing foodstuffs used in a delivery system, wherein the box has a lid and is attached to a dedicated housing unit provided on a refrigerator installed on the customer side or installed at a location designated by the customer. It is characterized by being possible.
Such a box is desirably a standardized box of the same shape, and is generally called a box. It is desirable that this box has a temperature control function in the box. For example, a refrigeration function or a freezing function, and in some cases, a heat retaining function. In addition, when it has a heat retention function, it can also be called a cold storage.

[0011] The temperature control may be performed by receiving temperature-controlled air or electric power from the refrigerator when the box is attached to the housing of a dedicated refrigerator.

Also, since the refrigerated ingredients need to be thawed, this box has a freezing function, a thawing function, and a clock, and cooks or provides food at a predetermined time, for example, the box. It is preferable to have a function of thawing the food so that it can be cooked or served at a scheduled time.

The box may be filled with one day's worth of foodstuffs, or may be divided into one day for foodstuffs. For this reason, the inside of this box may be provided with a partition or may have a small box every day. In this case, it is even more convenient that the foodstuffs for one week can be sorted and put in every day.

Further, a removable storage medium can be mounted on the box, and the storage medium records a method of cooking the food material put in the box. This cooking method may include only text information, or may include audio information and image information. The customer cooks according to the recorded cooking method. In this cooking method, it is desirable that a cooking instruction is given in real time according to the degree of progress of the cooking. Such a recording medium is mounted on a personal computer or the like, and a cooking method is instructed by a screen or sound. In the case where the capacity of the storage medium is small and it is not possible to record all the cooking methods, acquisition source information of the cooking methods may be recorded.
Here, the acquisition source information is an address of a homepage on the Internet, a destination of an e-mail, a television or radio channel, and the like.

Further, the refrigerator of the present invention is characterized in that it has a housing to which one or more removable boxes with lids can be mounted. The box mounted on the housing of the refrigerator has the same features as the box used in the above-described foodstuff delivery system of the present invention.

The box attached to the refrigerator of the present invention has a temperature control function. The refrigerator of the present invention controls the temperature inside the box by supplying temperature-controlled air to the box or supplying power when the box is attached to the housing. Can be done.

The number of such boxes to be mounted is preferably seven (for one week). Further, in the refrigerator system of the present invention, the box according to the present invention having the above characteristics is attached to the housing of the refrigerator having the housing according to the present invention having the above characteristics.

The customer management system of the present invention has a first storage means for storing identification information for identifying a customer, and a second storage for storing attribute information indicating an attribute of the customer associated with the identification information. Questionnaire information storage means for storing questionnaire information associated with the means and the offer to the customer; and questionnaire information on the offer based on the order information on which the customer ordered the offer and the identification information or attribute information of the customer. Selecting means for selecting from the questionnaire information storage means, a transmitting function for transmitting the selected questionnaire information, a receiving means for receiving a result of the questionnaire information, and a receiving function of the customer according to the result of the received questionnaire information. It has an updating means for updating the attribute information. What is provided or ordered here has information and services other than things.

A customer management system for a food delivery system according to the present invention utilizes the above customer management system, and includes a first storage device storing menu information which is information indicating a menu of a meal; A second storage device that stores identification information for identification, a third storage device that stores attribute information indicating an attribute of a customer associated with the identification information, a transmission unit that transmits the menu information, Receiving means for receiving order information that is the order content of the menu selected from the menu information from the customer, questionnaire information storage means storing questionnaire information associated with the menu information, customer order information and Selecting means for selecting questionnaire information on the cooking result or eating and drinking result of the menu based on the identification information or attribute information of the customer from the questionnaire information storage means, Transmitting means for issuing the selected questionnaire information; receiving means for receiving the result of the questionnaire information; and updating means for updating the attribute information of the customer according to the result of the questionnaire information. It is.

Here, the identification information for identifying the customer is basic customer data of the customer, for example, data for uniquely identifying the customer, such as an address, a name, and a membership number. The attribute information indicating the attribute of the customer associated with the identification information is, for example, data associated with the customer, such as the customer's family structure, hobbies, eating preferences, preferences, and health status, and this is, of course, the identification information of the customer. Is stored in association with. In addition, dietary guidance from a dietitian may be attribute information. In this case, instead of the customer inputting the attribute information, the customer management system side inputs the nutritionist's guidance according to the customer's health condition and the like. Is also good. If the customer has a family, attribute information such as preferences and health status may be stored for each family. It should be noted that whether a certain data should be classified into identification information or attribute information may be freely determined by the system.

Further, the foodstuff delivery system of the present invention is a foodstuff delivery system for delivering a box containing ingredients according to a customer's order to a customer or a place designated by the customer, wherein the information indicates a menu of meals. A first storage device storing menu information, a second storage device storing identification information for identifying a customer, and a second storage device storing attribute information indicating an attribute of the customer associated with the identification information. Storage device, transmitting means for transmitting the menu information, receiving means for receiving order information, which is the order content of the menu selected from the menu information, and order information of the customer and identification of the customer. Slip creating means for creating an ordering slip which is a slip for instructing the delivery of ingredients based on information or attribute information, and instructing means for instructing a food delivery company on the delivery of ingredients to be ordered by the ordering slip. , A food delivery system having a journalizing means for journalizing the ordered ingredients for each customer and putting them in a box, a delivery means for delivering a box containing the sorted ingredients, and a pick-up means for picking up the box. The boxes are of the same standard, have a lid, and can be installed in a housing provided in a refrigerator. Here, the boxes of the same standard include not only cases having the same shape but also boxes having the same shape as a case where two or more boxes are connected.

[0022] Further, it has a transmitting function for issuing a questionnaire for asking the customer for an opinion on the result of cooking or eating and drinking, a function for receiving the result of the questionnaire, and a function for updating the information of the customer according to the result of the questionnaire. It is characterized by the following. The box and refrigerator used here have the same features as the above-described food storage box and refrigerator or refrigerator system of the present invention.

In the present invention, when a refrigerator is referred to,
It also includes a refrigerator-freezer.

[0024]

1 to 3 are system configuration diagrams showing the configuration of a food delivery system according to the present invention. FIG. 4 is a diagram showing a flow from ordering to cooking of ingredients using the ingredient delivery system according to the present invention. In FIGS. 1 to 3, dotted arrows indicate the flow of electronic information (data), dashed-dotted arrows indicate the flow of foodstuffs, and solid arrows indicate the flow of standardized boxes according to the present invention into which foodstuffs are to be put. The ingredients include ingredients, semi-cooked foods, cooked foods and the like.

As shown in FIG. 1, a customer who wants to receive a food delivery service can use a computer 101 such as a home or an office to access a homepage established by a food delivery company 20 (hereinafter referred to as a company) via the Internet or the like. Access via the network. Customer is their ID
Can be accessed by entering Customer I
If this is the first customer who does not have D, a new member registration process is performed according to instructions on the homepage as shown in FIG. At the time of registration, the customer information server 205 requests input of information as shown in FIGS. 5A and 5B, for example. The customer enters necessary information according to the request and registers as a member. At this time, a payment method may be specified (for example, input of a payment account number or a credit card number). When registered, a customer ID is given. The input customer information is stored in the customer database (DB) 211. At this time, the basic registration contents of FIG. 5A are stored as identification information for identifying the customer, and the pre-registered contents of FIG. 5B are associated with the identification information as attribute information accompanying the customer identification information. Is memorized. The identification information and the attribute information may be stored as integrated information.

If the customer has already been registered, the customer is required to enter a customer ID (in some cases, a password). When the customer ID is entered, the customer is guided to a dish menu search screen.

Next, the customer searches for a food menu (menu) to be eaten. The customer searches the menu in consideration of the mood and taste of the day, the schedule of the day on which the ingredients are delivered, and the like. The menu is stored in the menu database 212 and is provided from the menu search server 201.
Upon the search, the attribute information of the customer is referred to, and the search based on the attribute information is performed.

The menu database stores a menu table as shown in FIG. 6, material contents of each menu linked to each menu No., images of each menu, cooking time, calories, and the like. The menu table stores some attribute information corresponding to the menu No. and the menu name. In FIG. 6, as attribute information,
Although "calorie", "preference", "dietary restriction", and "main ingredient" are taken as examples, the present invention is not limited to this.

Assume that the customer has searched for meat dishes. The menu search server 201 searches the column of “main ingredient” from the menu table shown in FIG. 6 and extracts meat dishes. In addition, the customer attribute information is read from the customer DB, and if there is, for example, information of “diabetes attention”, the column “meal restriction” in the menu table is searched to extract a diabetes prevention menu.
Then, a menu corresponding to diabetes, which is a meat dish, is displayed as a search result. In the case of FIG. 6, menu No. 200123
The “meat and potatoes” of C and the “hamburger” of 400023B are extracted and presented to the customer together with the image data linked to the menu No. When searching, the mood, preferences,
The search may be performed by inputting the schedule of the day when the ingredients are delivered. In addition, a recommended dish (a plan menu or a set menu) may be presented by the trader.
Post menu DB 213 that stores post menus provided by food manufacturers, restaurants, culinary researchers, etc.
In some cases, this DB is also searched.

When the customer selects a favorite menu from the search results, an order table as shown in FIG. 7 is displayed.
Enter or select the required items. The contents (for example, the number of persons) known in advance from the customer attribute information may be displayed by default. After input, order is made by sending data. This may be performed every day, or may be ordered for several days, for example, one week. At the time of ordering, it is possible to add an order such as "I want to increase the amount" or "I want the seasoning to be thicker than usual".

Next, as shown in FIG. 1 and FIG. 2, the order confirmation / order server 202 on the trader side
1. Receive the menu order sent from 1. The menu order is transmitted as data as shown in FIG. Order confirmation
The ordering server 202 reads the menu number from the menu order in FIG. 8 and accesses the menu DB 212 to determine a necessary ingredient. This is performed by referring to a table in which menus and necessary ingredients are defined in advance as shown in FIG. Fig. 9 shows menu No2001
23C meat potatoes. Since FIG. 9 shows the ingredients for one person, the order confirmation / ordering server 202 reads the number of persons ordered from the order details shown in FIG. 8, and calculates the quantity of ingredients to be ordered by multiplying the quantity of ingredients by the number of persons. . In the case where number 1 indicating a request to increase meat is recorded in the request column, it is read and the amount of meat is increased by, for example, 10%. Similarly, referring to the customer information recorded in the customer DB 211, the quantity and type of ingredients to be ordered are adjusted.

Next, as shown in FIG. 3, upon receiving the order, the order confirmation / ordering server 201 creates an ordering slip shown in FIG. 10A and an order confirmation slip shown in FIG. 10B. Codes are assigned to order slips for each food material, and the required amount is recorded. This is electronically sent to a plurality of food maker 30 and the food is ordered. At this time, the food maker ordered by the code is predetermined. The order confirmation slip is for confirming the order contents of the customer, as shown in FIG. 10B, and also describes the price. The price is calculated from the menu table in FIG. 6 and the order details in FIG. This order confirmation slip is electronically sent to the customer. This may be a method of displaying on a homepage or an e-mail. In addition, it may be sent on a paper medium as needed. Ingredients can be ordered from a food manufacturer every time there is an order from a customer, or when a number of orders are collected or at regular intervals, the ingredients can be ordered together. .

The food maker 30 receives the electronically transmitted order slip using a computer or the like and starts preparing the food. Prepared ingredients may be subjected to preparation such as peeling, cutting, and boiling if necessary. When the preparation of the ingredients is completed, the ingredients are sent to the ingredient delivery company 20. From the above preparation, it is natural that the delivery of the ingredients is performed according to the daily order situation.

The ingredients delivered from the ingredient maker are sorted by the delivery company for each customer to be delivered. On this occasion,
Ingredients are journalized and placed in a dedicated box 203. FIG. 8 shows an outline of this box. This box 203 is a standardized box with a lid, and is a mail box that goes back and forth between the delivery company 20 and the customer. Since the box 203 is transported from the delivery company to the customer's home, a lid is required.

As shown in FIG. 8, this box 203 can be mounted and installed in a dedicated housing provided in a refrigerator installed at the customer side or at a location designated by the customer. It has become. In addition, the inside of the box can be divided into daily portions so that food can be put therein. For example, as shown in FIG. 8, a partition is provided so that one week's worth of food can be sorted and put into each day.
Or you may have small boxes and drawers every day,
Any other method can be used as long as the ingredients can be sorted every day.

This box may have no partition and can be filled with the ingredients of the day every day (one box per day). In this case, the size of the box becomes small and it is convenient to carry.

Further, the box 203 has a temperature control function in the box. The temperature control device 203b is installed from the front to the right rear in FIG. Here, a battery is incorporated as a power source as needed. It should be noted that a temperature control device using a chemical reaction may be used, or a device simply adding a cold insulator may be used. Like transporting a box,
When there is no power source such as electric power, the temperature inside the box is controlled by such a temperature control device of the box itself. Further, when the box is attached to a dedicated refrigerator, the inside of the box is temperature-controlled by receiving supply of temperature-controlled air, for example, cool air from the refrigerator. This is the cold air inlet 20 shown in FIG.
3c. The cool air suction port 203c opens when installed in a refrigerator, and can receive supply of cool air. Further, when attached to the refrigerator, the temperature control device inside the box may be operated by receiving power supply from the refrigerator and operating the temperature control device inside the box.

It is preferable that the shape of this box is standardized. If the boxes are of the same standard, the boxes can be used for any customer, and the cost of producing the boxes by mass production can be reduced. Further, a box having the same shape as a case where two or more boxes are connected may be used.

In the case of having a refrigeration function, the refrigerated ingredients need to be thawed before cooking. This box has a clock function, and has a heating function of thawing frozen food so that the food in the box is ready to be cooked or served at the scheduled time of cooking or serving. .

When the ingredients are journalized and put in such a standardized box 203, this box is delivered to the customer's home as shown in FIGS. Delivery takes place at a designated time. Some customers have specified delivery locations other than home. For example, a convenience store 40 or the like in the middle of commuting of a customer.

The delivered box 203 is stored at the customer's house. For storage, the standardized box is stored in a refrigerator 102 having a housing designed to be accommodated. FIG. 9A shows an example of the refrigerator 102. The lowermost section is a housing section 102a which is a dedicated storage place. In this embodiment, four boxes can be stored. FIG. 9B is a diagram showing the refrigerator 102 with four boxes 203 attached. In a convenience store or the like, as shown in FIG. 10, a storage 233 in which only this box can be installed may be used.

The refrigerator 102 has a function of supplying temperature-controlled air (particularly, cool air) to control the temperature inside the box when the box 203 is attached. For example, when the box 203 is attached, the cool air supply port 102b automatically descends, comes into contact with the cool air suction port 203b of the box, and supplies cool air to the box. The cool air supply port may be provided on the inner surface of the housing. In this case, the cold air inlet of the box is on the back side of the box. Alternatively, power can be supplied to the box and the temperature control device inside the box can be operated to control the temperature inside the box. In this case, electric power is supplied by attaching the box and bringing the box 203 into contact with the electrode of the refrigerator 102.

Further, the refrigerator or the box has a clock function, and at the time when the food in the box is to be cooked or provided, the frozen food is thawed so that it can be cooked or provided. Has a function. In this case, thawing can be performed by changing the temperature of cold air supplied into the box or by heating.

Next, the customer takes out the ordered ingredients at a predetermined time and starts cooking. At the time of cooking, some guidance regarding the cooking method may be required. This guidance has traditionally been provided as a cooking method written on paper. In the present embodiment, the guidance of the cooking method is
It is provided electronically as shown in FIGS. For example,
It is recorded on a storage medium such as an IC card delivered at the same time as the standardized box. This IC card is
The IC card may be provided separately from the boxes, but it is preferable that the IC card is mounted in a prescribed position for each box in order to clarify which box is the IC card. The guidance is stored in the guidance DB 214 of the trader, and the guidance of the cooking method on the IC card is recorded by the delivery trader.

The guidance need not be recorded on the IC card itself. For example, by accessing a specified Internet homepage, the intended guidance can be viewed. The address (URL) of this home page is recorded on the IC card, and can be accessed by the instruction of the customer or automatically to the guidance providing server 204. In addition to the homepage, it may be a TV or radio channel or an e-mail address.

The customer cooks according to the cooking guidance. If the cooking guidance at this time is performed in real time, the customer can easily cook.

As a real-time cooking guide, one provided through a television, for example, may be considered. However, the conventional cooking guide is prepared for only one type of a specific dish, and cannot cope with a variation of the dish. The cooking guide does not change depending on the number of people to whom the food is served or the customer's preference. Cooking guidance of the present invention, customer information,
The content of the cooking guide is changed based on the content ordered by the customer. For example, if the number of people who provide food is six instead of the standard four, a cooking guide is provided in which the boiling time and the stir time of the ingredients are adjusted to be longer. Even when a customer is an elderly person and needs soft cooking, a cooking guide in which cooking time and cooking content are partially changed is provided.

As for such a cooking guide, a standard cooking guide and its variations are stored in a guidance DB 214 which is a storage device in which the cooking guide is stored.
The guidance is provided by the guidance providing server 204 based on the customer information and the contents ordered by the customer.

After the cooking is completed and the meal is completed, the delivery company requests the customer to fill out a questionnaire for an impression on the cooking and the meal. FIG. 14 shows an example of the customer management system of the present invention used in the food delivery system using such a questionnaire. FIG. 14 is a rewritten part of FIG.

In the questionnaire, a questionnaire associated with the menu information selected from the menu information ordered by the customer is transmitted to the customer. For example, when the menu ordered by the customer is meat and potato of menu No. 200123C, the standard questionnaire of M00123 is selected based on a table as shown in FIG. The standard questionnaire is stored in the standard questionnaire storage means 410 for each questionnaire No. FIG. 16A shows an example of the standard questionnaire.

The selection questionnaire storage means 411 stores questionnaires of variations prepared according to the main material of the menu, the age group of the customer, and the like. FIG. 16B shows an example of a variation questionnaire. The variation questionnaire is stored with attributes such as “main material 1” and “customer age”. Note that the attribute is not limited to this. The central processing unit 401 of the questionnaire management server 206 acquires customer identification information or attribute information from each storage unit (DB), and selects a questionnaire of a record whose attribute matches from the content and order information from the selected questionnaire storage unit 411. select. For example, if the customer is an elderly person and has ordered meat and potatoes whose main ingredient is meat, the questionnaire VM0008 is selected.

Then, a variation questionnaire is added to the standard questionnaire, and a questionnaire to be sent to the customer is synthesized by the questionnaire synthesis means 408. FIG. 17 shows the synthesized questionnaire. Note that the questionnaire may be partially deleted.

The questionnaire may be provided to the customer on a non-volatile storage medium such as an IC card at the time of delivery, or may be transmitted by e-mail via the Internet. A method in which a customer accesses a designated homepage and fills out the information may be used. The questionnaire to the customer is transmitted electronically from the questionnaire management server 206 of the delivery company to the customer. Further, it is desirable that the questionnaire be sent after the customer finishes cooking or after eating. If the questionnaire is sent in advance, the customer forgets the questionnaire while cooking or eating. The time at which the customer has finished cooking or the time at which he has eaten can be known from the contents entered by the customer at the time of ordering. For example, if the delivery time is 17:30,
In addition, a questionnaire will be sent out at about 21:00, taking into account the standard cooking time, the time required for meals, and the time for cleaning up. Further, since the time at which cooking or meal is started can be known by the thawing function with a clock provided in the box 203 and the refrigerator 102, it is also possible to obtain this information through a network and calculate the timing of transmitting a questionnaire.

The customer fills out the questionnaire and sends it back electronically to the delivery company. This may be a reply function of an e-mail, or transmitted by pressing a “send” button on a homepage. The questionnaire entry result is IC
It may be recorded on a card and sent back to the carrier with the box.

Questionnaire management server 206 of delivery company
Receives electronically a questionnaire filled out by a customer. I
In the case of the C card, the trader receives the information from the IC card through the questionnaire management server 206. The contents of the received questionnaire are analyzed for each customer and fed back to the customer DB 211 that records attribute information of each customer. As a result of the questionnaire, information on the seasoning in the customer DB is updated for the questionnaire result indicating that "seasoning was deep". For example, when a questionnaire result having a flag indicating that “seasoning was deep” is received in the record of “preference”, the record relating to the preference of the corresponding customer in the customer DB is updated from “standard” to “light”. . In addition, regarding the result of the questionnaire that “the amount was too large,” the DB 21 reduces the amount of the ingredients from the next delivery.
1 is updated.

In this embodiment, a case where one week's worth of food is put into one of the standardized boxes is described as an example, but a box for putting food every day may be used. In this case, the box can be small, which is convenient for carrying.

For convenience of explanation, FIGS. 1 to 3 have been described by taking as an example a case where a plurality of servers are used.
However, the present invention is not limited to this, and one or several computers may serve as all servers. Similarly, DBs are separately shown in the drawing, but several DBs may be stored in the physically same storage device.

Further, the box of the present invention is not necessarily used only for delivering ingredients, but can also be used, for example, when a customer carries ingredients for cooking outdoors.

In this embodiment, a refrigerator has been described as an example. However, it is needless to say that a refrigerator-freezer (including a refrigerator-freezer) may be used as long as it has the same function.

[0060]

As described above, according to the present invention, boxes for storing foodstuffs in accordance with a customer's order are delivered to a customer or a place designated by the customer. It is to be installed in a dedicated mounting place provided on the refrigerator installed at the customer side or at a place designated by the customer, so that the food delivered by the customer is This has the effect of eliminating the need for refilling in a refrigerator and improving convenience. In addition, cooking the delivered ingredients, automatically sending out a questionnaire on the results of the various articles, and updating the customer information such as customer preferences based on the results, so that customer preferences This has the effect of providing menus that are compatible with the menu.

[Brief description of the drawings]

FIG. 1 shows a food delivery system of the present invention.

FIG. 2 is a diagram showing a food delivery system of the present invention.

FIG. 3 shows a food delivery system of the present invention.

FIG. 4 is a diagram showing a flow when using the foodstuff delivery system of the present invention.

FIG. 5A is a diagram illustrating an example of identification information of a customer for which input is requested; FIG. 5B is a diagram illustrating an example of attribute information of a customer for which input is requested;

FIG. 6 is a diagram showing an example of data in a menu database.

FIG. 7 shows an example of an order table.

FIG. 8 is a diagram showing an example of data indicating order contents.

FIG. 9 is a diagram showing a table linking menus and ingredients.

10A is a diagram showing an ordering slip; and FIG. 10B is a diagram showing an order confirmation slip.

FIG. 11 is a diagram of a standardized box of the present invention.

FIG. 12 (a) Diagram of refrigerator of the present invention (b) Diagram of refrigerator with box of the present invention attached

FIG. 13 is a diagram of a refrigerator (storage) of the present invention.

FIG. 14 is a block diagram of a customer management system.

FIG. 15 is a diagram showing a table linking a menu and a questionnaire;

16A shows an example of a standard questionnaire. FIG. 16B shows an example of a variation questionnaire.

FIG. 17 shows a synthesized questionnaire.

FIG. 18 is a diagram showing a flow when using a conventional food delivery system.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 10 Customer's home or office 20 Foodstuff delivery company 30 Foodstuff maker 40 Convenience store 101 Customer's computer 102 Refrigerator 102a according to the present invention 102a Refrigerator box mounting housing unit 201 according to the present invention 201 Menu search server 202 Order confirmation / ordering server 203 Box for storing foodstuffs according to the present invention 203a Separation of foodstuffs for one day 203b Temperature control device 204 Cooking guidance providing server 205 Customer information server 206 Questionnaire management server 211 Customer database 212 Menu (menu) database 213 Post menu database 214 Cooking guidance Database 215 Questionnaire database 233 Storage according to the present invention

Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat II (reference) F25D 25/00 F25D 25/00 Z G06F 17/60 ZEC G06F 17/60 ZEC 302 302A 330 330 334 334 F Term (reference) 3E067 AA11 AB01 AB02 AB04 AB08 AB10 AB12 AB22 AB25 AC03 BA05A BC06A BC07A EA32 EB17 FA01 GA01 GA03 GD01 3L045 AA02 AA04 BA01 CA02 DA01 EA01 KA07 LA18 MA02 MA11 PA02 PA03 5B049 BB13 BB33 CC05 CC08 GG00

Claims (23)

[Claims] 1. A box for storing foodstuffs, wherein the box has a lid and is attachable to a housing provided in a refrigerator. 2. The food storage box according to claim 1, wherein the box has a temperature control function inside the box. 3. The temperature of the inside of the box is controlled by receiving a supply of temperature-controlled air from the refrigerator when the box is attached to a housing of the refrigerator. A storage box for the ingredients described in 2. 4. The foodstuff according to claim 2, wherein when the box is attached to a housing of the refrigerator, the box controls the temperature inside the box by receiving power from the refrigerator. Storage box. 5. The food storage box according to claim 1, wherein the box is capable of storing foodstuffs on a daily basis. 6. The box has a storage medium, and in the storage medium, acquisition source information which is information indicating a method of cooking the ingredients sorted in the box or an acquisition destination of the method of cooking the food is recorded. The food storage box according to any one of claims 1 to 4, wherein the food storage box is provided. 7. The box according to claim 2, wherein the box has a clock and has a function of defrosting the food at a predetermined time.
A food storage box according to any one of claims 4 to 4. 8. A refrigerator having a housing for mounting one or more boxes with removable lids. 9. When the box is mounted on the housing,
9. The refrigerator according to claim 8, wherein temperature-controlled air is supplied into the box. 10. The power supply to the box when the box is mounted on the housing.
The refrigerator as described. 11. The refrigerator according to claim 8, wherein seven boxes can be mounted. 12. The refrigerator according to claim 9, wherein the refrigerator has a clock, and has a function of thawing the frozen food in the box at a predetermined time. 13. A refrigerator system in which said box with a lid is mounted on a housing for mounting one or more boxes with a removable lid. 14. The refrigerator system according to claim 13, wherein the box has a temperature control function inside the box. 15. The refrigerator system according to claim 14, wherein the refrigerator system supplies temperature-controlled air to the inside of the box. 16. The refrigerator system according to claim 1, wherein power is supplied to a temperature control function unit of the box.
4. The refrigerator system according to 4. 17. The refrigerator system according to claim 13, wherein the box is capable of storing foodstuffs on a daily basis. 18. The box has a storage medium, and in the storage medium, acquisition source information, which is information indicating a method of cooking the ingredients sorted in the box or an acquisition destination of the method of cooking the ingredients, is recorded. The refrigerator system according to any one of claims 13 to 17, wherein: 19. The refrigerator system according to claim 16, wherein the box or the refrigerator system has a clock, and has a function of thawing the food material at a predetermined time. 20. A first storage means for storing identification information for identifying a customer; a second storage means for storing attribute information indicating an attribute of the customer associated with the identification information; Questionnaire information storage means for storing questionnaire information associated with an offer, offer information, or offer service, order information for a customer ordering the offer, offer information, or offer service, and identification information or attribute information of the customer Selection means for selecting from the questionnaire information storage means questionnaire information on the provided matter, provided information, or provided service, based on the following, a transmission function for transmitting the selected questionnaire information, and receiving a result of the questionnaire information Receiving means, and updating means for updating the attribute information of the customer according to the result of the received questionnaire information. Customer management system. 21. A customer management system for a food delivery system, comprising: a first storage device that stores menu information that is information indicating a meal menu; and a second storage device that stores identification information for identifying a customer. A storage device storing attribute information indicating an attribute of a customer associated with the identification information; a transmitting unit transmitting the menu information; and a menu selected from the menu information from the customer Receiving means for receiving order information that is the contents of the order; questionnaire information storage means for storing questionnaire information associated with the menu information; customer order information and identification information or attribute information of the customer; Selecting means for selecting questionnaire information on menu cooking results or eating and drinking results from the questionnaire information storage means; and transmitting the selected questionnaire information A stage, receiving means for receiving the results of the questionnaire information, the according to the results of the questionnaire information, customer management system food delivery system, comprising a updating means for updating the attribute information of the customer. 22. The customer management system for a food delivery system according to claim 21, wherein the questionnaire is sent after the customer has cooked or eaten. 23. A first storage device that stores menu information that is information indicating a menu of a meal, a second storage device that stores identification information for identifying a customer, and a storage device that is associated with the identification information. A third storage device storing attribute information indicating an attribute of the customer, a transmitting unit for transmitting the menu information, and a receiving unit for receiving order information, which is an order content of a menu selected from the menu information, from a customer And a slip creating means for creating an order slip which is a slip for instructing the delivery of the ingredients based on the order information of the customer and the identification information or the attribute information of the customer; and Instruction means for instructing a food delivery company for delivery, journalizing means for sorting and ordering the ordered ingredients for each customer, delivery means for delivering a box containing the sorted ingredients, and picking up the box pull A food delivery system comprising: a food delivery system, wherein the boxes are of the same standard, have a lid, and can be installed in a housing provided in a refrigerator. Delivery system.