JP2001325328A - Facility and method for article delivery using computer - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide facilities and a method for article delivery using a computer, which can actualize an unmanned office. SOLUTION: The article delivery facilities 10 using the computer are equipped with a central processing part 12 which is arranged at one place and arranged devices 14 at plural places which are so connected as to communicate with the central processing part 12, while order information from a customer of a component of an automobile is sent from a telephone set 16, facsimile equipment 18, or a personal computer 20 to an arranged device 14 and sent to the central processing part 12 through an order transfer means 22 of the arranged device 14, delivery instruction data of the component are sent to a delivery instruction receiving means 24 of the arranged device 14 from the central processing part 12 and displayed out as a delivery slip 28 by a delivery slip output means 26 of the arranged device 14.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an article delivery facility using a computer having a central processing unit installed at one or a plurality of locations and an arrangement device arranged at a plurality of locations, and such an article. The present invention relates to an article delivery method using a delivery facility.

[0002]

2. Description of the Related Art Conventionally, in order to order automotive parts (articles), a customer orders parts from a parts company by telephone or the like, and the parts company provides parts which are in-stock, or other parts. Was being procured from a parts company. In this case, the order reception and delivery of the parts were performed by staff members waiting at each parts company. However, according to such a method of receiving and delivering parts, the staff must always be on standby at the parts company, resulting in increased labor costs. In addition, it is necessary to confirm the stock items with another parts company using a telephone, a facsimile, or the like, and the ordering work of the items is complicated.

[0003]

Therefore, the present inventor has proposed:
As a result of intensive studies to find out the cause of such a problem and to solve the problem, the present invention has been achieved.

That is, an object of the present invention is to realize an unmanned business office by eliminating the staff waiting at a parts company by ordering goods using a computer.

[0005]

An article delivery facility using a computer according to the present invention comprises a computer, and is connected to a central processing unit installed at one or a plurality of locations and communicably connected to the central processing unit. An article delivery facility using a computer having an arrangement device arranged at a plurality of locations, wherein order information from a customer of the article is transmitted from the order communication means to the arrangement device, and the order transfer means of the arrangement device Is transmitted to the central processing unit via the PC, while the delivery instruction data of the article is transmitted from the central processing unit to the delivery instruction receiving unit of the predetermined placement device, and is transmitted from the delivery note output unit of the placement device. An article delivery facility using a computer, which is output and displayed.

The central processing unit includes a program incorporating an input port from the layout device, an output port to the layout device, a data memory for storing data, and a program for retrieving and rewriting data in the data memory. It comprises a memory and a CPU that controls these input ports, data memory, output port and program memory. Also, the data memory of the host computer is in a state where it can be randomly accessed for a plurality of placement devices so that it can be searched instantaneously from a plurality of placement devices.
The guard is not applied to a plurality of arrangement devices. Also, this data memory is, for example, when the data is inventory data of each business office regarding the article,
Data scanning is performed by dividing the memory area of each sales office so that there is a plurality of memory areas for each of the placement apparatuses, and each memory area for the placement apparatus is further divided so as to have a memory area of each article. And search becomes easy. A program for scanning and searching the data memory is provided in the central processing unit.

In the article delivery facility using a computer according to the present invention, in the article delivery facility using the computer, the central processing section includes a delivery instruction section,
The delivery instruction unit includes order item input means for inputting at least the type and quantity of the article, and the input type and quantity are transmitted from the central processing unit to a predetermined delivery instruction receiving means of the placement device, An article delivery facility using a computer, which is output and displayed from the delivery note output means.

In the article delivery facility using a computer according to the present invention, in the article delivery facility using the computer, the arranging device is located at a plurality of business offices, and the delivery instruction section of the central processing section is provided with the delivery instruction section. A sales office input means for inputting a business office for delivering goods, wherein the delivery instruction data is transmitted from the central processing unit to the input business office and output and displayed from the delivery note output means. It is an article delivery facility using a computer.

Further, the article delivery facility using a computer according to the present invention is an article delivery facility using a computer, wherein the delivery instruction data includes a delivery destination. is there.

In the article delivery facility using a computer according to the present invention, in the article delivery facility using the computer, the central processing unit receives the order information of the article from the placement device and outputs and displays the order information. An article delivery facility using a computer, comprising: a recognition unit; and a delivery instruction unit that inputs delivery instruction data and sends the data to the placement device.

Further, in the article delivery facility using a computer according to the present invention, in the article delivery facility using the computer, the arrangement device is arranged at a plurality of business offices, and the delivery instruction section of the central processing section is provided with the delivery instruction section. An article distribution facility using a computer, comprising inventory data storage means for storing the inventory quantity at each sales office for each type of article.

In the article delivery facility using a computer according to the present invention, in the article delivery facility using the computer, the delivery instruction section of the central processing section outputs and displays stock data stored in the stock data storage means. This is an article delivery facility using a computer.

In the article delivery facility using the computer according to the present invention, in the article delivery facility using the computer, the delivery instruction data is transmitted from the central processing unit to the input business office, A computer comprising: a shortage management unit for calculating a stock quantity of the stock item that is to be left in the sales office as a result of the product being delivered to the customer after being output and displayed from the document output unit. This is an article distribution facility that utilizes the product.

[0014] In the article delivery facility using a computer according to the present invention, in the article delivery facility using the computer, the shortage management means is such that the stock quantity remaining at the business office is equal to or less than a predetermined quantity. When it is determined that is, the transfer instruction data for transferring the article to the business office is transmitted to another predetermined business office and output and displayed from the delivery note output means of the other business office. It is an article delivery facility using a computer.

In the article delivery facility using a computer according to the present invention, in the article delivery facility using the computer, the out-of-stock management means is such that the stock quantity remaining at the sales office is less than a predetermined quantity. Determining a business office where the stock quantity of the determined article is equal to or more than a predetermined quantity, and specifying the predetermined other business office transmitting the transfer instruction data for transferring the article to the business office; It is an article delivery facility using a computer.

In the article delivery facility using a computer according to the present invention, in the article delivery facility using the computer, the central processing unit includes a delivery instruction unit,
The computer wherein the delivery instruction unit includes a delivery date notification unit, the arrangement device includes a delivery date data transfer unit, and delivery date information of an item ordered by a customer is transmitted to the order communication unit and output. This is an article distribution facility that utilizes the product.

Further, in the article delivery facility using a computer according to the present invention, in the article delivery facility using the computer, the order communication means is a telephone, a facsimile, or a personal computer. It is an article distribution facility that has been completed.

In the article delivery method using a computer according to the present invention, a central processing unit composed of a computer is installed at one or more locations, and an arrangement device capable of communicating with the central processing unit is installed at a plurality of locations. In addition, the order information from the customer of the article is transmitted from the order communication means to the arrangement device, and transmitted to the central processing unit via the order transfer means of the arrangement device, while the delivery instruction data of the article is transmitted. Is transmitted from the central processing unit to the delivery instruction receiving means of the predetermined arrangement device, and is output and displayed from the delivery note output means of the arrangement device, thereby providing a computer-based article delivery method.

The article delivery method using a computer according to the present invention is the article delivery method using the computer, wherein the central processing section includes a delivery instruction section;
The delivery instruction unit is provided with order item input means for inputting at least the type and quantity of the article, and the type and quantity input to the order article input means are transmitted from the central processing unit to a predetermined delivery of the placement device. An article distribution method using a computer, wherein the article is transmitted to an instruction receiving means and output and displayed from the delivery note output means.

Further, in the article delivery method using a computer according to the present invention, in the article delivery method using the computer, the placement device is placed at a plurality of business offices, and the delivery instruction section of the central processing section is provided with the delivery instruction section. A sales office input means for inputting a business office for delivering goods is provided, and the delivery instruction data is transmitted from the central processing unit to the input business office, and output and displayed from the delivery note output means. An article delivery method using a computer characterized by the following.

The article delivery method using a computer according to the present invention is the article delivery method using a computer, wherein the delivery instruction data includes a delivery destination and outputs the delivery instruction data. The delivery method.

In the article delivery method using a computer according to the present invention, in the article delivery method using the computer, the placement device is placed in a plurality of business offices, and each type of the article is stored in the central processing unit. An article using a computer, comprising: inventory data storage means for storing a stock quantity at each sales office for each of the sales offices; and the central processing unit outputting and displaying the stock data stored in the stock data storage means. The delivery method.

In the article delivery method using a computer according to the present invention, in the article delivery method using the computer, the delivery instruction data is transmitted from the central processing unit to the input business office, and the delivery After outputting and displaying from the document output means, as a result of the delivery of the article to the customer, the stockout management means calculates the stock quantity of the stocked article that will remain at the sales office. It is an article delivery method.

[0024] In the article delivery method using a computer according to the present invention, in the article delivery method using the computer, the stock quantity remaining in the business office by the shortage management means is equal to or less than a predetermined quantity. When it is determined that is, the transfer instruction data for transferring the article to the business office is transmitted to another predetermined business office and output and displayed from the delivery note output means of the other business office. This is an article delivery method using a computer.

Further, in the article delivery method using a computer according to the present invention, in the article delivery method using the computer, the stock quantity remaining in the sales office is less than a predetermined quantity by the shortage management means. Determining a business office where the stock quantity of the determined article is equal to or more than a predetermined quantity, and specifying the predetermined other business office transmitting the transfer instruction data for transferring the article to the business office; This is an article delivery method using a computer.

[0026]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Next, an embodiment of an article delivery facility using a computer and an article delivery method using a computer according to the present invention will be described in detail with reference to the drawings.

In FIG. 1, reference numeral 10 denotes an article delivery facility using the computer of the present invention. An article delivery facility 10 using this computer is constituted by a computer, and has a central processing unit 12 installed in one place,
And a placement device 14 communicably connected to the central processing unit 12 and placed at a plurality of locations. In the article delivery facility 10, order information from a customer for parts (articles) of a car is stored in a telephone (order communication means) 16, a facsimile (hereinafter referred to as "FAX") (order communication means) 18, or a personal computer (order communication means). Hereinafter, it is referred to as "PC".)
(Order communication means) It is configured to be transmitted from 20 and transmitted to the arrangement device 14 and transmitted to the central processing unit 12 via the order transfer means 22 of the arrangement device 14. On the other hand, the delivery instruction data of the component is transmitted from the central processing unit 12 to the delivery instruction receiving means 24 of the placement device 14 and is output and displayed as the delivery note 28 from the delivery note output means 26 of the placement device 14. ing.

As shown in FIG. 2, the central processing unit 12 receives the order information of the parts from the placement device 14 and outputs and displays the order information. The central processing unit 12 inputs the delivery instruction data and sends it to the placement device 14. And a delivery instruction unit 30. The order recognition unit 34 includes an order receiving unit 40 that receives order information from the placement device 14, and an order output unit 42 that outputs and displays the order information received by the order receiving unit 40.
The order receiving means 40 includes a telephone receiving unit, a facsimile receiving unit, or an input port and a memory of a computer. The order output means 42 includes a telephone receiver, a facsimile printout unit, a computer printer or a display screen, and the like.

As shown in FIG. 3, the delivery instruction unit 30 includes order item input means 32 for inputting at least the type and quantity of parts, and the input type and quantity are transmitted from the central processing unit 12 to the placement device 14. Is transmitted to the delivery instruction receiving means 24, and is output and displayed as a delivery note 28 from the delivery note output means 26. Delivery instruction section 3
0 is a stock data storage means 36 storing the stock quantity and the shelf number of the stock at each sales office for each type of parts.
And a stock data search means 38 for outputting and displaying the stock data stored in the stock data storage means 36. The order article input means 32 is composed of a computer keyboard and a display screen. The inventory data storage means 36 is provided with a ROM (Read Only Memory).
ry), RAM (Random Access Mem)
(ory) or the like. The stock data searching means 38 is constituted by means capable of retrieving and outputting stock data from the stock data storage means 36, for example, a display screen of a computer or a printer.

The delivery instruction unit 30 includes a sales office input unit 44 for inputting a sales office where parts are delivered. The delivery instruction data input from the ordered article input unit 32 is temporarily stored in the input data storage unit 46. After being stored, it is transmitted to the sales office inputted from the delivery instruction data sending means 48 and output and displayed from the delivery note output means 26. The delivery destination of the component is also output and displayed from the delivery note output means 26 as delivery instruction data. The delivery device, that is, the arrangement device 14 is arranged at a plurality of business offices, and the delivery instruction data is sent to the business office inputted from the business office input means 44.
The office input means 44 is composed of a computer keyboard and a display screen. Input data storage means 4
6 is a ROM (Read Only Memory),
RAM (Random Access Memory)
And the like. The delivery instruction data sending means 48 is composed of an output port for transferring the delivery instruction data of the input data storage means 46.

The delivery instruction section 30 has a shortage management means 5.
0, the delivery instruction data is transmitted to the business office input from the central processing unit 12, and is output and displayed by the delivery note output means 26, and then the parts are delivered to the customer. As a result, the parts remain at the business office. It is configured to calculate the stock quantity of a different stock article. In addition, when the stockout management means 50 determines that the stock quantity remaining at the sales office is equal to or less than the predetermined quantity, the shortage management means 50 determines a predetermined other sales office that transmits transfer instruction data for transferring parts to the sales office. The transfer instruction data for specifying and transferring the parts to the business office is transmitted to another predetermined business office, and is output and displayed as the transfer instruction 51 from the delivery note output means 26 of the other business office. .
The shortage management unit 50 includes a memory in which a program for performing such determination and identification is input, and a CPU for operating the program.

The operation of the article delivery facility 10 using the computer according to the present invention having such a configuration will be described below, and the article delivery method using the computer according to the present invention will be described.

FIG. 5 shows a schematic flow of an article delivery method using a computer according to the present invention. For example, the distribution device 14 is provided in sales offices throughout the Kyushu region, and the central processing unit 1
2 will be described in the case of being installed in Oita Prefecture.

When a customer such as a repair shop orders parts,
The customer uses the telephone 16 or the like to order parts to the nearest sales office. This order information is stored in the placement device 1 in the office.
4 to the central processing unit 12. Central processing unit 1
The order information transferred to 2 is received by the order information receiving means 40 and output from the order output means 42.

In the central processing unit 12, the staff recognizes the output order information and inputs delivery instruction data. The input of the delivery instruction data is performed from the order item input means 32 and the sales office input means 44, and specifically, from the computer screen 52 and the computer keyboard shown in FIG. When the customer who has transferred the order information is registered, the code number of the registered customer is input to the customer number input unit 54 on the screen 52. Also, the product code of the ordered part is entered into the product code input section 5.
Input to 6. When the code number and the product code are input in this manner, the shipping base, which is the sales office for delivering parts, is displayed on the shipping base display section 58, and the name of the delivery area is displayed on the delivery area display section 60. The number of parts in stock at the sales office serving as the shipping base is displayed on the stock quantity display section 62, and the shelf number including the ordered parts at the sales office serving as the shipping base is displayed on the shelf number display section 64. The stock quantity at the place is displayed on the headquarter stock quantity display section 66,
The stock quantity at the sales office of the other base is the other base stock quantity display section 6
8 is displayed. The display of these shipping bases and the like is performed automatically by constituting the inventory data search means 38 and searching the inventory data of all the sales offices stored in the inventory data storage means 36 by the inventory data search means 38. It should be noted that the shipping base or the like can be directly input to the shipping base display unit 58 or the like without automatically specifying the shipping base or the like.

When the delivery instruction data such as the code number is input in this manner, the delivery instruction data is temporarily stored in the input data storage means 46 and then delivered from the delivery instruction data transmission means 48 to deliver the parts. Is transferred to the placement device 14 at the location. The delivery instruction data transferred to the arrangement device 14 is received by the delivery instruction receiving means 24, and the delivery note output means 26
Is output as a delivery note 28 shown in FIG. In the delivery note 28, the name of the customer to be delivered is displayed on the delivery destination display unit 110, the name of the component to be delivered is displayed on the product name display unit 112, and the quantity of the delivered component is displayed on the quantity display unit 114. In addition, a unit price and the like are also displayed. Also, in the product name display section 112, for example, "TANA1 / 1"
The shelf position number, stock quantity, or stock constant of the customer is displayed. The delivery note 28 is output only for parts that have not been subjected to the delivery process. The central processing unit 1
According to the determination in 2, the output may be performed by a plurality of arrangement devices 14. When the delivery note 28 in which such delivery instruction data is described is output, the delivery staff sees the delivery note 28 and performs a work of delivering a predetermined part to a predetermined delivery destination. Here, when the delivery staff performs the unloading operation, information indicating that the unloading has been completed is input to the unloading input means of the arrangement device of each business office, transferred to the central processing unit 12, and stored in the inventory data storage means 36. Is done. For this reason, the operator of the central processing unit can confirm whether or not the predetermined component has been delivered.

Next, parts are delivered to the customer in this manner, and as a result of the parts being delivered to the customer, the parts may be out of stock at the sales office where the delivery was performed. Then, when the information indicating that the delivery has been completed is transferred to the central processing unit 12, the out-of-stock management means 50 searches the stock data storage means 36 for the stock quantity that will remain at the sales office, and the stock quantity is determined. If the quantity is less than the predetermined quantity, it is determined that the sales office has a missing item. If it is determined that the sales office has a shortage, specify another predetermined business office that sends transfer instruction data to transfer parts to that business office, that is, other business offices that have spare inventory, The transfer instruction data for transferring the parts to the business office where the shortage has occurred is transmitted to another predetermined business office, and is output and displayed as the transfer instruction 51 from the delivery note output means 26 of the other business office. As shown in FIG. 8, in the transfer instruction 51, the transfer destination of the part with the missing part is displayed on the transfer destination display unit 116, the name of the part to be transferred is displayed on the product name display unit 118, and the transfer destination The shelf number is displayed on the transfer destination shelf number display section 120. By displaying the shelf number of the transfer destination, the warehousing work performed by the transfer is smoothly performed. The transfer instruction 51 shown in FIG. 8 corresponds to the delivery note 28 shown in FIG.
Use the same paper as.

Here, the central processing unit 12 transmits the time at which the parts are to be transferred to the business office where the shortage has occurred to other predetermined business offices as transfer instruction data.
As shown in FIG. 9, the information is displayed on the retrieval schedule display section 124 and the retrieval schedule display section 126 of the inter-fulcrum entry / exit management screen 122. The delivery schedule display section 124 displays the time to leave from another predetermined business office.
The time to enter the office where the product was missing is displayed and the delivery staff is instructed. The delivery staff performs a retrieval operation from another predetermined business office, and automatically or automatically inputs information indicating that the retrieval has been completed to the retrieval completion input means of the arrangement device of the predetermined business office. The time when the information indicating that the delivery has been completed is input is displayed on the time display section 128. In addition, the delivery staff carries out the warehousing work to the sales office where the product is missing, and the warehousing is automatically or automatically input to the warehousing completion input means of the arrangement device of the business office. The time when the information indicating that the storage has been completed is input is displayed on the time display section 130.

The case where the customer places an order with the telephone 16 has been described above. The case where the customer places an order with the personal computer 20 will be described below. FIG. 10 shows a schematic flow of an article delivery method when a customer places an order using the personal computer 20. When a customer places an order using the personal computer 20, the customer can make an inquiry about parts using the personal computer 20. This inquiry is made on the screen 70 of the personal computer 20 shown in FIG. 11 by inputting the model and the like into the vehicle information input section 72 and inputting the product name into the product name input section 74.
This is performed by clicking or pressing the inquiry button 76.
The incorporation position of the queried component is displayed on the image display unit 78 with reference to the vehicle body image 80. In the case where the product code is known by the customer, the product code is input to the product code input section 84 and the order quantity is input to the order quantity input section 86 on the screen 82 of the personal computer 20 shown in FIG. Then, inquiry button 8
An inquiry can also be made by clicking or pressing 8.

When an inquiry is made in this way, FIG.
The inquiry data input in FIG. 1 or FIG. 12 is transferred to the order receiving means 40 of the central processing unit 12 via the order transferring means 22 of the arrangement device 14. When transferred to the order receiving means 40, the inquiry data search means 13 shown in FIG.
2 recognizes the inquiry data from the order receiving means 40,
It searches the inventory data storage means 36 for inventory data related to the inquiry data, and outputs the number of inventory corresponding to the inquired product code or the like to the inquiry result sending means 134 as an inquiry result. Inquiry result sending means 1
The information of the inquiry result output to 34 is transferred from the inquiry result sending means 134 to the customer's personal computer via the arrangement device 14. The stock data storage means 36 of the central processing unit 12 stores the shelf number, stock quantity, or stock constant of the parts. Even if the customer does not own any database, the stock data storage means of the central processing unit 12 36
, You can search and check inventory data.

As a result, in the customer's personal computer 20,
An inquiry confirmation screen 90 as shown in FIG. 13 is displayed. On the screen 90, the product number and the product name are displayed on the product number display section 92, and the manufacturer name of the component is displayed on the manufacturer display section 9.
4, the standard price is displayed on the standard price display section 96, the stock quantity of the sales office of the main office is displayed on the stock number display section 98 of the main office, It is displayed on the display unit 100, and the stock quantity of the sales office of the head office is displayed on the stock quantity display unit 102 of the head office. Compatible common stock parts are displayed simultaneously and continuously in a plurality of rows and can be freely selected. If there is no stock at the inquired sales office, the price of the product to be delivered may be different, so the most expensive price among compatible common products is displayed. In this case, the "reference price" Is displayed.
In addition, for example, “TANA5 /
As shown in "3", the customer's shelf position number, stock quantity or stock constant is displayed. After seeing these displays, the customer inputs the number of orders for the product number to be ordered to the order number input section 106, and clicks or presses the order button 108 to order the inquired parts or to request a quote creation document.

When parts are ordered in this way,
As in the case where the order is placed by the telephone 16, the order information is transmitted to the central processing unit 12 via the placement equipment 14, and the delivery instruction data of the parts is sent from the central processing unit 12 to the delivery instruction receiving means of the predetermined placement equipment 14. Sent to 24, delivery note 2
8 is displayed as delivery instruction data from the delivery place output means 26 of the placement facility 14. The output of delivery instruction data is
This is performed in the customer's shipping base station, intermediate base station (sub headquarters), headquarters, and an arrangement device 14 of a sales office close to the customer set in advance.

When the delivery note 28 is output in the placement device 14 in this manner, the delivery instruction data is stored in the placement device 14.
Is also transmitted to the personal computer 20 of the customer. The delivery instruction data transmitted to the customer's personal computer 20 is displayed on the customer's personal computer 20 in an order confirmation screen 136 shown in FIG.
Is displayed as follows. On the screen 136, the name of the ordered part is displayed on the part name display part 138, the part number is displayed on the part number display part 140, the maker of the part is displayed on the maker display part 142, and the standard price is displayed on the standard price display part 144. , The unit price is displayed on the unit price display section 146, the order quantity is displayed on the order quantity display section 148, the shipment quantity is displayed on the shipment quantity display section 150, and the shortage quantity after shipment is insufficient for the order quantity. The number is displayed on the number display section 152, the shipping base is displayed on the shipping base display section 154, the delivery note number is displayed on the delivery note number display section 156, and the delivery date is displayed on the delivery date display section 1.
It is displayed at 58.

In the customer's personal computer 20, FIG.
As shown in the delivery date notification screen 160 shown in FIG.
Delivery time, slip number, product code (product number),
Product name, sales volume, shipping location, manufacturer's suggested retail price, sales price on the order receiving side (purchase price on the order side), delivery date,
Remark 1, remark 2, vehicle model, sales person in charge, and the like are displayed. These are displayed for notifying the customer of the product shipping guidance, and can be searched by month and by date. In this case, it is preferable that the delivery instruction unit 30 includes a delivery date notification unit, and the arrangement device includes a delivery date data transfer unit.

Although the embodiment of the present invention has been described above, the article delivery equipment using the computer and the article delivery method using the computer of the present invention can be implemented in other forms.

For example, in the article delivery facility 10 using the computer of the present invention, as shown in FIG. 16, a data saving section 162 for saving inventory data of the inventory data storage means 36 of the central processing section 12 in real time is provided. Is also good. By providing such a data saving unit 162 in a location separate from the central processing unit 12, it is possible to prevent inventory data from disappearing in the event of a disaster, and to improve the security of inventory data.

In the article delivery facility 10 using the computer of the present invention, as shown in FIG. 17, a plurality of central processing units 12 are provided, and the plurality of central processing units 12 deliver products only when necessary. You may comprise so that transmission and reception of instruction | indication data etc. may be performed. For example, one central processing unit 12
Is installed at a designated location in the Kyushu region, and another central processing unit 1
2 was installed at a predetermined location in the Shikoku region, the order was placed to the placement device 14 of the business office in the Kyushu region, but when delivery was required from the business site in the Shikoku region, the central processing unit in the Shikoku region The delivery instruction data is transmitted to 12, and a delivery note 28 is output by the arrangement device 14 of the business office in the Shikoku region, and can be delivered from the business office in the Shikoku region.

Although the embodiments of the present invention have been described with reference to the drawings, the article delivery equipment using a computer and the article delivery method using a computer according to the present invention are not limited to the illustrated ones. The present invention can also be implemented in the embodiment described above.

For example, the articles ordered using the article delivery facility using the computer of the present invention are not limited to automobile parts, but may be automobiles themselves, parts other than automobiles, or finished articles. Further, it may be a travel product, transportation means, an admission ticket for an entertainment facility, or the like. Further, the range in which the arrangement equipment is arranged is not limited to the same company or group, but may be arranged in many different companies. Also,
The place where the arrangement device is installed is not limited to the sales office, but may be a repair shop, a school, an office, a station, or the like. In addition, the placement device is placed in a pharmacy or pharmacy, and in response to an order from a customer such as a hospital or patient to a pharmacy, other pharmacies, pharmacies,
Alternatively, the medicine may be delivered from a warehouse or the like to a customer, and a sales office having a central processing unit may collect a commission for arrangement and delivery.

In addition, the technical scope of the present invention includes embodiments in which various improvements, corrections, and modifications are made based on the knowledge of those skilled in the art without departing from the spirit of the present invention. In addition, any technology may be replaced with another technology as long as the same operation or effect is generated. Also,
The invention-specific matter constituted integrally may be constituted by a plurality of members, or the invention-specified matter constituted by a plurality of members may be implemented in an integrated manner.

[0051]

According to the article delivery facility using a computer and the article delivery method using a computer of the present invention, when a customer places an order for a product at a business office where a placement device is installed, the order information is stored in the business office. The delivery instruction data is input to the central processing unit via the central processing unit, and can be output at the sales office. For this reason, the central processing department instructs orders from customers and delivery to each sales office,
At each sales office, the delivery staff can check the output delivery instruction data and perform the delivery work, and the sales staff for receiving orders and delivery instructions is not required at each sales office, making it possible to realize an unmanned sales office Becomes In addition, since the central processing unit collectively receives the order and the delivery instruction, there is no need to confirm the availability of stock between the business offices, and the ordering operation of the articles can be performed smoothly.

Further, the arrangement device is arranged at a plurality of business offices,
The delivery instruction unit of the central processing unit is provided with a sales office input means for inputting a business office for delivering goods, and the delivery instruction data is transmitted to the business office input from the central processing unit, and a delivery note output means According to the computer-based article delivery facility and computer-based article delivery method of the present invention, the central processing unit can use a central processing unit to set up a sales office close to a customer or a sales office with stock of ordered goods. By inputting, the delivery instruction data can be automatically transmitted to the sales office and output. For this reason, the delivery work in each sales office can be sorted, grasped, and managed in the central processing unit.

Further, the arrangement device is arranged at a plurality of business offices,
The central processing unit is provided with inventory data storage means for storing the quantity of inventory at each business office for each type of article, and the central processing unit outputs and displays the inventory data stored in the inventory data storage means. According to the computer-based article delivery facility and the computer-based article delivery method of the present invention, since only the central processing unit is provided with the inventory data storage unit, the management and maintenance of the inventory data is performed by the central processing unit. You only have to go,
Human rights costs can be reduced.

Further, the delivery instruction data is transmitted to the business office input from the central processing unit, and is output and displayed by the delivery note output means. As a result, the goods are delivered to the customer, and as a result, remain at the business office. According to the computer-based article delivery facility and computer-based article delivery method of the present invention, wherein the inventory quantity of the stock article is calculated by the out-of-stock management means, a delivery instruction is issued to each business office, and If a shortage occurs in an article in a business office, the shortage management means can manage the shortage state in each business office. For this reason, it can be instructed to transfer the missing parts to the business office where the shortage has occurred, and by increasing the stock ratio of each business office, it is possible to increase the delivery efficiency of the entire article delivery facility. Further, by managing the stockout status at each sales office, the delivery instruction data can be transmitted to the offices that do not have any stockouts.

[Brief description of the drawings]

FIG. 1 is a configuration diagram showing an article delivery facility using a computer of the present invention.

FIG. 2 is a configuration diagram showing the vicinity of a central processing unit in the article delivery facility using the computer of FIG.

FIG. 3 is a configuration diagram showing the vicinity of a delivery instruction section of a central processing section in the article delivery facility using the computer of FIG. 1;

4 is a configuration diagram showing the vicinity of an arrangement device in the article delivery facility using the computer of FIG. 1;

5 is a diagram showing a schematic flow of an article delivery method using an article delivery facility using the computer of FIG. 1;

6 is a diagram showing a screen of a computer for inputting delivery instruction data in an article delivery facility using the computer of FIG. 1;

FIG. 7 is a diagram showing a delivery note output by a placement facility in the article delivery facility using the computer of FIG. 1;

FIG. 8 is a diagram showing a transfer instruction output by an arrangement facility in the article delivery facility using the computer of FIG. 1;

9 is a diagram showing a screen for entry / exit between fulcrums of a central processing unit in the article delivery facility using the computer of FIG. 1;

10 is a diagram showing data transmission / reception between a host-side database of a central processing unit and an order-receiving computer in the article delivery facility using the computer of FIG.

11 is a diagram showing a screen of a personal computer for a customer to make an inquiry about an article in the article delivery facility using the computer of FIG. 1;

12 is a diagram showing another screen of a personal computer for a customer to make an inquiry about an article in the article delivery facility using the computer of FIG. 1;

13 is a view showing another screen of the personal computer for the customer to confirm the inquiry of the article in the article delivery facility using the computer of FIG. 1;

FIG. 14 is a diagram showing another screen of the personal computer for the customer to confirm the order in the goods delivery facility using the computer of FIG. 1;

FIG. 15 is a diagram showing a screen of a personal computer of a turtle for notifying a customer of a delivery date in the article delivery facility using the computer of FIG. 1;

FIG. 16 is a configuration diagram showing another embodiment of an article delivery facility using a computer of the present invention.

FIG. 17 is a configuration diagram showing still another embodiment of an article delivery facility using a computer according to the present invention.

[Explanation of symbols]

10: Article delivery equipment using a computer 12: Central processing unit 14: Arrangement device 16: Telephone 18: FAX 20: Personal computer 22: Order transfer means 24: Delivery instruction receiving means 26: Delivery note output means 28: Delivery note 30: Delivery note 30: Delivery instruction 32: Ordered goods input means 34: Order recognition unit 36: Inventory data storage means 38: Inventory data search means 40: Order receiving means 42: Order output means 44: Sales office input means 46: Input data storage means 48: Delivery instruction data sending means 50: Shortage management means 51: Transfer instruction 52: 122: Computer screen of central processing unit 70, 82, 90, 136, 160: Customer's personal computer screen

Claims (20)

[Claims] 1. A computer comprising a central processing unit which is configured by a computer and is installed at one or a plurality of locations, and which is communicably connected to the central processing unit and has a plurality of arrangement devices arranged at a plurality of locations. The order information from the customer of the article is transmitted from the order communication means to the placement apparatus, and transmitted to the central processing unit via the order transfer means of the placement apparatus. Wherein the delivery instruction data is transmitted from the central processing unit to predetermined delivery instruction receiving means of the placement device, and output and displayed from the delivery note output means of the placement device. . 2. The central processing unit includes a delivery instruction unit, the delivery instruction unit includes order item input means for inputting at least the type and quantity of the article, and the input type and quantity are determined by the central processing unit. 2. An article delivery facility using a computer according to claim 1, wherein the information is transmitted from a unit to a predetermined delivery instruction receiving means of the placement apparatus, and is output and displayed from the delivery note output means. 3. The distribution device is disposed at a plurality of business offices, and a delivery instruction unit of the central processing unit includes a business office input means for inputting a business office where the article is delivered. The article delivery equipment using a computer according to claim 1 or 2, wherein the article is transmitted from the central processing unit to the input business office and output and displayed from the delivery note output means. 4. The article delivery facility using a computer according to claim 1, wherein the delivery instruction data includes a delivery destination. 5. An order recognition unit for receiving and outputting order information of the article from the placement device, and a delivery instruction unit for inputting delivery instruction data and sending it to the placement device. An article delivery facility using a computer according to any one of claims 1 to 4, further comprising: a computer. 6. The arrangement device is arranged at a plurality of business offices, and the delivery instruction unit of the central processing unit includes inventory data storage means for storing a stock quantity at each business office for each type of the article. 6. The method according to claim 1, wherein:
An article delivery facility using a computer described in any of the above. 7. The article delivery facility using a computer according to claim 6, wherein the delivery instruction unit of the central processing unit outputs and displays the inventory data stored in the inventory data storage unit. 8. The delivery instruction data is transmitted from the central processing unit to the inputted sales office, output and displayed by the delivery note output means, and then the article is delivered to the customer. 4. The article delivery facility using a computer according to claim 3, further comprising a stockout managing means for calculating a stock quantity of stock articles to be left in the place. 9. When the shortage management means determines that the stock quantity remaining in the business office is equal to or less than a predetermined quantity, the shortage management means sends transfer instruction data for transferring the article to the business office to a predetermined number. 9. The article delivery equipment using a computer according to claim 8, wherein the information is transmitted to another business office and output and displayed from a delivery note output means of the other business office. 10. The out-of-stock management means determines a business office in which the stock quantity of the article determined to be less than or equal to a predetermined quantity remaining in the business office is equal to or greater than a predetermined quantity. 10. The computer-based article delivery facility according to claim 9, wherein the predetermined other business office transmitting the transfer instruction data for transferring the article to a place is specified. 11. The central processing unit includes a delivery instruction unit,
The delivery instruction unit includes a delivery date notification unit, the placement device includes a delivery date data transfer unit, and delivery date information of an item ordered from a customer is transmitted to the order communication unit and output. Item delivery equipment using a computer according to any one of claims 1 to 10. 12. An article delivery facility using a computer according to claim 1, wherein said order communication means is a telephone, a facsimile, or a personal computer. 13. A central processing unit comprising a computer is installed at one or a plurality of locations, an arrangement device capable of communicating with the central processing unit is arranged at a plurality of locations, and order information from a customer of an article is provided. , From the order communication means to the placement device, and to the central processing unit via the order transfer means of the placement device, while delivering the article delivery instruction data from the central processing unit to the predetermined placement device. And transmitting the information to a delivery instruction receiving means of the arrangement apparatus and displaying the output from a delivery note output means of the arrangement device. 14. A delivery instruction unit is provided in the central processing unit,
The delivery instruction unit is provided with order item input means for inputting at least the type and quantity of the article, and the type and quantity input to the order article input means are transmitted from the central processing unit to a predetermined delivery of the placement device. 14. The article delivery method using a computer according to claim 13, wherein the article is transmitted to an instruction receiving means and output and displayed from the delivery note output means. 15. The delivery device, wherein the placement device is placed at a plurality of business offices, and a delivery instruction unit of the central processing unit is provided with business office input means for inputting a business office where the article is delivered. 15. The article delivery method using a computer according to claim 13 or claim 14, wherein data is transmitted from the central processing unit to the input business office and output and displayed from the delivery note output means. 16. The delivery instruction data includes a delivery destination and outputs the delivery instruction data.
5. An article delivery method using a computer according to any one of 5. 17. The arrangement device is arranged at a plurality of business offices, and the central processing unit is provided with inventory data storage means for storing a stock quantity at each business office for each type of the article, 17. The article delivery method using a computer according to claim 13, wherein the processing section outputs and displays the inventory data stored in the inventory data storage means. 18. The delivery instruction data is transmitted from the central processing unit to the input business office, and is output and displayed from the delivery note output means. 16. The article delivery method using a computer according to claim 15, wherein the stock quantity of the stock articles to be left in the inventory is calculated by the out-of-stock management means. 19. When the shortage management means determines that the stock quantity remaining in the business office is equal to or less than a predetermined quantity, transfer instruction data for transferring the article to the business office is transmitted to a predetermined location. 19. The article delivery method using a computer according to claim 18, wherein the information is transmitted to another business office and output and displayed from the delivery note output means of the other business office. 20. A sales office in which the stock quantity of articles determined to be less than or equal to a predetermined quantity to be left in the business office is determined by the shortage management means, 20. The article delivery method using a computer according to claim 19, wherein the predetermined other business office transmitting the transfer instruction data for transferring the article to a place is specified.