JP2001307150A - Device and method for reserving service for vehicle - Google Patents

Abstract

PROBLEM TO BE SOLVED: To reserve services for a parked vehicle. SOLUTION: A service reservation device is provided with a means for informing a service providing side of service contents information indicating the contents of services for a vehicle requested by a user, vehicle identification information for identifying the vehicle to be served and a place for storing a key of the vehicle and a means for informing the user of information indicating a parking place in order to return the vehicle from the service providing side to the user and information indicating the storing place of the key after carrying out the key of the vehicle from the storing place, moving the vehicle indicated by the vehicle identification information to the service providing side and applying service indicated by the service contents information to the vehicle by the service providing side.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a service reservation apparatus and a service reservation method for reserving a service for a vehicle, which can be installed in a parking lot.

[0002]

2. Description of the Related Art When a driver (user) of a vehicle has an errand in a certain place, he or she drives the vehicle to a place near the place, and a paid or free parking lot near the place is used. There are many cases where a vehicle is parked. In any of the parking lots, after the vehicle is parked in the passenger compartment, the vehicle is left at the parking position until the user finishes his business and starts the vehicle again. That is, the parking lot is not used for any purpose other than parking.

In the case of a toll parking lot, the revenue is limited to the parking fee, and the amount of the revenue is determined by the ability to attract customers. Conventionally, a parking lot has no function other than a function of parking a vehicle. Therefore, the ability to attract customers of the parking lot depends on whether the parking lot is close to a place where many users aim (for example, a station or a downtown area). It is determined by the intrinsic physical characteristics of the parking lot, such as whether or not there is a competing parking lot nearby.

[0004] On the other hand, a user needs a gas station or a service company (hereinafter referred to as vehicle maintenance, inspection, repair, and maintenance) to perform vehicle maintenance, inspection, refueling, oil change, car washing, and the like.
A company that provides services such as refueling and car washing, collectively referred to as a service company).
You need to wait for the service to end.

In a service company, the amount of service that the service company can provide, that is, the number of vehicles that can perform the service, depends on the size of the parking lot (the number of passenger compartments) owned by the service company. . In other words, the greater the parking lot, the more services can be provided. However, there is a limit to the number of passenger compartments that a service company can own.

[0006]

As described above, conventionally, in both parking lots and service companies, vehicle users are forced to waste time. Means are needed to overcome the disadvantage of forcing the user to waste time.

[0007] In paid parking lots, there is a demand for a means for providing an additional function capable of increasing the ability to attract customers.

In order to simultaneously satisfy the above two demands, it is only necessary to install facilities of a service company in a parking lot. However, installing a service company's equipment in a parking lot requires a large amount of space in the parking lot and is very expensive, and the number of rooms in the parking lot is reduced by the space for the service equipment. Will do. Therefore, there is a need for a means that satisfies the above two needs without requiring space and cost.

[0009] In addition, there is a demand for a service company that can provide more services while maintaining the number of passenger compartments currently owned by the service company.

Conventionally, there is no means for satisfying all of the above demands.

The present invention satisfies all of the above needs and makes it possible to reserve a service for a vehicle parked in a parking lot and to receive the service reserved by the vehicle during parking time. Accordingly, the present invention provides a service reservation device and a service reservation method that can save a user from wasting time, increase the ability to attract customers to a parking lot, and provide a service company with more services. .

[0012]

SUMMARY OF THE INVENTION A service reservation apparatus according to the present invention is a service reservation apparatus for reserving a service for a parked vehicle, and shows the contents of a service for the vehicle requested by a user. Means for notifying a service providing side of service content information, vehicle identification information for identifying the vehicle targeted for the service, and a storage location of a key of the vehicle, and taking out the key from the storage location and identifying the vehicle. Moving the vehicle indicated by the information to the service providing side, performing the service indicated in the service content information to the vehicle, information indicating a parking place where the service providing side parked to return the vehicle,
Means for informing the user of information indicating the storage location of the key.

[0013] The service reservation device of the present invention is a service reservation device for reserving a service for a parked vehicle, the service content information indicating a service content for the vehicle requested by a user; Vehicle identification information for identifying the vehicle to be serviced, means for informing a service providing side of a storage location of a key of the vehicle, and taking out the key from the storage location, the vehicle indicated by the vehicle identification information Move to the service providing side, perform the service indicated in the service content information to the vehicle, park the vehicle in a place recognizable by the user, and store the key, Means for informing the user of information indicating a location.

The service reservation device of the present invention is a service reservation device for reserving a service for a parked vehicle, the service content information indicating a service content for the vehicle requested by a user; Vehicle identification information for identifying the vehicle to be serviced, means for informing a service providing side of a storage location of a key of the vehicle, and taking out the key from the storage location, the vehicle indicated by the vehicle identification information Moved to the service providing side, performed the service indicated in the service content information to the vehicle, parked in a parking place to return the vehicle, and stored the key in a storage location that can be recognized by the user The service providing side includes means for notifying the user of information indicating the parking place.

The service reservation device of the present invention is a service reservation device for reserving a service for a parked vehicle, the service content information indicating the content of a service for the vehicle requested by a user; Means for notifying a service provider of vehicle identification information for identifying the vehicle to be serviced and a storage location of a key of the vehicle, wherein the service provider removes the key from the storage location and obtains the vehicle identification information. Is moved to the service providing side, and after performing the service indicated in the service content information to the vehicle, the vehicle is parked in a place recognizable by the user, and the key is released by the user. Store in a recognizable storage location.

The service reservation device according to the present invention, in the above-mentioned service reservation device, further comprises means for collecting a fee for the service.

The service reservation device according to the present invention, in the above-mentioned service reservation device, further comprises a storage means used as the storage location of the key.

[0018] The service reservation device of the present invention, in the above-mentioned service reservation device, further comprises means for securing a parking place for parking the vehicle after the service provider finishes the service.

[0019] In the service reservation device according to the present invention, in the above-described service reservation device, the vehicle identification information includes information indicating a parking place where the user has parked the vehicle.

The service reservation device of the present invention is the service reservation device described above, wherein the vehicle includes a vehicle parked in any of a plurality of parking lots, and the service reservation device is commonly used for the plurality of parking lots. It is arranged so that it can be used.

[0021] The service reservation method of the present invention is a service reservation method for reserving a service for a parked vehicle, the service content information indicating a service content for the vehicle requested by a user; Informing a service providing side of vehicle identification information for identifying the vehicle to be serviced and a storage location of a key of the vehicle, and taking out the key from the storage location and indicating the vehicle indicated by the vehicle identification information To the service providing side, perform the service indicated in the service content information to the vehicle, and indicate information indicating a parking place where the service providing side is parked to return the vehicle and a storage location of the key. And information to the user.

The service reservation method of the present invention is a service reservation method for reserving a service for a parked vehicle, wherein the service content information indicating the content of a service for the vehicle requested by a user; Vehicle identification information for identifying the vehicle to be serviced, and a step of informing a service providing side of a storage location of a key of the vehicle, and taking out the key from the storage location, the vehicle indicated by the vehicle identification information. Move to the service providing side, perform the service indicated in the service content information to the vehicle, park the vehicle in a place recognizable by the user, and store the key, Notifying the user of information indicating a location.

The service reservation method according to the present invention is a service reservation method for reserving a service for a parked vehicle, wherein the service content information indicating the content of a service for the vehicle requested by a user; Vehicle identification information for identifying the vehicle to be serviced, and a step of informing a service providing side of a storage location of a key of the vehicle, and taking out the key from the storage location, the vehicle indicated by the vehicle identification information. Moved to the service providing side, performed the service indicated in the service content information to the vehicle, parked in a parking place to return the vehicle, and stored the key in a storage location that can be recognized by the user The service provider sends information indicating the parking place,
Notifying the user.

[0024] The service reservation method of the present invention is a service reservation method for reserving a service for a parked vehicle, the service content information indicating the contents of a service for the vehicle requested by a user; Informing the service provider of vehicle identification information for identifying the vehicle to be serviced, and the storage location of the vehicle key, the service provider taking out the key from the storage location and using the vehicle identification information. After moving the indicated vehicle to the service providing side and performing the service indicated in the service content information to the vehicle, the vehicle is parked in a place recognizable by the user, and the key is recognized by the user. Storage in a possible storage location.

The service reservation method according to the present invention, in the above-mentioned service reservation method, further comprises a step of collecting a fee for the service.

[0026]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS A service reservation device according to the present invention is provided at a doorway of a parking lot at a parking lot settlement machine for managing the entrance and exit of a vehicle and adjusting a parking fee, and opened and closed under the control of the parking fee settlement machine. An embodiment in the case of using in a parking lot where a gate to be installed is installed will be described.

First, the operation of the parking fee settlement machine in a parking lot of the above type will be briefly described. When a vehicle stops in front of the entrance gate where the parking lot is closed, the parking ticket issuing unit (part of the parking fee settlement machine, which is a separate unit) installed next to the entrance gate will release the parking ticket. Issue. When a driver (user) receives a parking ticket, the parking fee payment machine opens the entrance gate, and closes the entrance gate when the vehicle enters the parking lot. If the vehicle leaves the parking lot,
Stop in front of the closed exit gate. When the user puts the parking ticket into the parking ticket input section of the parking fee payment machine installed beside the exit side gate, the parking fee payment device calculates the parking fee based on the information recorded in the parking ticket. Display on the display. When the user inputs a parking fee into the fee input unit of the parking fee payment machine, the exit side gate is opened, and when the vehicle leaves the parking lot, the exit side gate is closed.

The parking lot is reserved for those who have been permitted by the administrator of the parking lot, for example, those who need to enter the parking lot to perform tasks such as cleaning, security, loading and unloading luggage. A gate opening / closing means for an entrance-side gate and an exit-side gate is provided so that a user can freely enter and leave a parking lot without being charged a fee and even if the vehicle is full.

This gate opening / closing means is, for example, a ten-key type password input unit installed near the entrance gate, and opens the entrance gate when a predetermined password is input from the password input unit. The control unit includes a control unit, a similar password input unit installed near the exit-side gate, and a control unit that controls to open the exit-side gate when a password is input from the password input unit. The personal identification number for opening this gate is notified only to the person permitted by the parking lot manager. Another example is to install a card reader near the entrance gate and exit gate so that the gate is opened when a card issued by a parking lot administrator to a specific person is inserted. Can also.

FIG. 1 shows the configuration of a service reservation device 10 according to an embodiment of the present invention, and FIG.
1 shows an embodiment of the appearance of the zero.

The service reservation device 10 includes a control unit 11, an input unit 12, a display unit 13, a charge input unit 14, a timer unit 15, a storage unit 16, a box 17 for storing vehicle keys, a door for the box 17, and Locking section 18 for unlocking, box 1
The system includes a sensor 19 for detecting the presence or absence of a key of the vehicle in 7, a issuing unit 20 for issuing a receipt, and a transmitting unit 21 for transmitting information to a service company. Although other parts of the service reservation device 10 are not shown, the service reservation device 10 is composed of a conventional general fee settlement machine including a unit for checking the authenticity of bills and coins, a unit for issuing change, and the like.

Each part of the service reservation device 10 includes a control unit 11
Is joined to. The control unit 11 controls the entire operation of the service reservation device 10 according to the program stored in the storage unit 16.

The service reservation device 10 is installed in a place where a user who has parked a vehicle in a parking lot can easily use it, for example, near a doorway for people.

The services that can be reserved by the service reservation device 10 include, for example, vehicle inspection, maintenance, repair, replacement of consumables (oils, filters, etc.), refueling, car washing, and the like.

FIGS. 3 to 5 are flowcharts showing the operation of the service reservation device 10 according to one embodiment of the present invention. 3 to 5 are continuous, with FIG. 3A continuing from FIG. 4A and FIG. 4B continuing from FIG. 5B.

Next, the operation of the service reservation device 10 will be described with reference to the flowcharts shown in FIGS.

In the example described below, the service company
It is assumed that a password for opening / closing the entrance gate and the exit gate using the gate opening / closing means is known. Also, when the service company goes to the parking lot to carry out the vehicle of the user, the outward route from the service company to the parking lot is such that two people ride together on one vehicle of the service company, It is assumed that one person drives the vehicle of the service company and another person drives the vehicle of the user on the return route from the service company to the service company. In addition, when going to the parking lot to carry in the user's vehicle after the service ends,
One drives a service company vehicle, another drives a user's vehicle, and two people return on a service company vehicle on the return trip. That is, when the service company carries the user's vehicle out of the parking lot, the service company's vehicle is not placed in the parking lot.

A user using the parking lot stops the vehicle beside the entrance-side gate of the parking lot and receives the parking ticket issued by the parking ticket issuing section. When the entrance-side gate is opened, the user enters the vehicle into the parking lot and parks at a desired parking position (vehicle compartment). Here, it is assumed that the user has parked the vehicle in the compartment with the compartment number “1”. After parking, the user who wants to make a service reservation goes to the place where the service reservation device 10 is installed.

In step 10, the user presses a service reservation start button provided on the input unit 12 of the service reservation device 10. When the service reservation start button is pressed, the control unit 11 of the service reservation device 10 starts a reservation operation.

The input unit 12 has a ten-key type input button having keys corresponding to numbers from 0 to 9. Selection of a service is performed by inputting a code number corresponding to each service. The code number corresponding to each service is displayed at a position where the user can see it, for example, at the front of the housing of the service reservation device 10. The input unit 12 further includes a confirmation button, a cancel button, and a selection end button.

The user inputs a code number corresponding to the service by using a ten-key type input button provided on the input unit 12 in order to select a desired service.
When the code number for selecting the first service (first service) is input from the input unit 12, the control unit 11 reads out the charge and the required time of the first service from the storage unit 16,
It is displayed on the display unit 13. At the same time, the control unit 11 displays on the display unit 13 the total of the charges and the total required time of all the selected services (when the first service is selected, only the fee and the required time for the first service).

Next, after confirming the contents displayed on the display unit 13, the user presses the enter button of the input unit 12.
When the confirm button is pressed, the control unit 11 stores the service content of the first service in the storage unit 16 as service information. If the user wants to discard the selection of the first service, he presses the cancel button instead of the confirm button.

When the user wants to reserve another service (second service) in addition to the first service, the user presses a confirmation button to confirm the selection of the first service, and then switches to the second service. Input section 11 for the corresponding code number
Enter from. When the code number is input, the control unit 11
Reads the charge and the required time of the second service from the storage unit 16, and calculates the charge and the required time and the sum of the charge and the required time of all the selected services (the charge for the first service and the second service). And the total required time) are displayed on the display unit 13.

Next, after confirming the contents displayed on the display unit 13, the user presses the enter button of the input unit 12.
When the confirm button is pressed, the service content of the second service is stored in the storage unit 16 as service information together with the service content of the first service. If you want to discard the selection of the second service, click Cancel instead of the Confirm button.
I press the button.

If you want to reserve another service,
The same input operation as above is repeated.

The user can enter all desired services (1
After completing the selection of one or more services, press the selection end button.

In step 11, in response to the pressing of the selection end button, the control unit 11 displays the charges for all the service contents selected and stored in the storage unit 16 on the display unit 1.
3 is displayed. If the user wants to redo the service selection or cancel the service reservation, he / she presses the cancel button at this point. When the cancel button is pressed, the control unit 11 deletes the stored information on the service contents from the storage unit 16 and returns the operation of the service reservation device 10 to an initial state (a state before the service reservation start button is pressed). return.

When the user inputs a fee from the fee input unit 14, the control unit 11 confirms the input fee. When the control unit 11 confirms that the payment of the fee has been completed,
The received amount is stored in the storage unit 16 as service information together with the stored service contents.

In step 12, the control unit 11 controls the plurality of boxes 17 provided in the service reservation device 10.
A message that prompts the user to select one box that is not currently used from (box 1 to box N) is read from the storage unit 16 and displayed on the display unit 13 for the user. The user selects a box and inputs a box number from the input unit 12. The control unit 11 stores the input box number in the storage unit 16 as service information together with the received amount and the service content. Here, it is assumed that the user has selected box 1.

Next, the control unit 11 sends a signal to the locking unit 18 of the selected box 1 to instruct to unlock (unlock) the door of the box 1. Locking section 1
8 receives the signal and unlocks the key of the box 1 door. At the same time, the control unit 11 reads a message prompting the user to put the key of the vehicle in the box 1 from the storage unit 16 and displays the message on the display unit 13. The user opens the door of box 1 by hand and puts the vehicle key into box 1. The door of Box 1 automatically closes when the user releases the door.

In step 13, the sensor 19 in the box 1 detects whether or not a key has been inserted in the box 1. The sensor 19 is any type of sensor capable of detecting the key of the vehicle, such as a sensor for detecting metal or a sensor for detecting weight. When the sensor 19 detects that the vehicle key is present in the box 1, the operation proceeds to step 1.
Proceed to 4.

In step 14, the control section 11 reads from the storage section 16 a message prompting the user to input information for identifying the vehicle (vehicle identification information) and displays the message on the display section 13. Here, a message prompting the user to input the number of the cabin where the vehicle is parked is displayed on the display unit 13 as vehicle identification information. (In this example, the user has parked the vehicle in the cabin having the cabin number “1.”) The user inputs the cabin number “1” from the input unit 12 and presses the enter button. The control unit 11 stores the input cabin number in the storage unit 16 as service information together with the box number, the amount received, and the service content.

When the cabin number is input, the control unit 11
A message prompting the input of a personal identification number is read from the storage unit 16 and displayed on the display unit 13. The user inputs a password (first password) from the input unit 12 and presses the enter button. The control unit 11 stores the input first personal identification number together with the cabin number, the box number, the amount received, and the service content.
It is stored in the storage unit 16 as service information. This first password is entered by the user later when the user unlocks the box door.

Next, at step 15, the control unit 11
Transmits a signal instructing the locking section 18 of the box 1 to lock the box door. The locking unit 18 locks the door of the box 1 in response to the signal. At the same time, the control unit 11 reads out the time from the clock unit 15 and stores the time together with the first personal identification number, the cabin number, the box number, the amount received, and the service contents as service information in the storage unit 1.
6 is stored.

In step 16, the control section 11 reads out the service information stored in the storage section 16, that is, information indicating the time, the first personal identification number, the cabin number, the box number, the amount received, and the service content. The issuing unit 20 issues a receipt in which the information is recorded, and passes the receipt to the user.

In step 17, the control section 11 generates another password (second password) based on the first password, and outputs the time, the first password, the cabin number, the box number, the amount received, and Stored as service information together with the service.

The second password is a password transmitted only to the service company. The staff of the service company inputs the second password from the input unit 12 of the service reservation device 10 to remove the key from the box (here, box 1) of the service reservation device 10 corresponding to the second password. Becomes possible.

At step 18, the control section 11 reads out the service information stored in the storage section 16, that is, the second password, the time, the first password, the cabin number, the box number, the amount received and the service. The information is transmitted from the transmission unit 21 to the service company via communication means such as a telephone line.

The steps of the operation of the service reservation device 10 continue from step 18 in FIG. 3 to step 19 in FIG.

In step 19, the service company
The information transmitted from the service reservation device 10 is received.

When the service company receives the above information, it goes to the parking lot to pick up the user's vehicle. Upon arriving at the parking lot, the staff of the service company inputs a password from a numeric keypad-type password input unit installed near the entrance-side gate. The entrance side gate opens in response to the input of the personal identification number. The staff of the service company makes the driven vehicle enter the parking lot, and goes to the place where the service reservation device 10 is installed in order to take out the key of the vehicle of the user.
The storage location of the user's vehicle key is the service reservation device 10
And the vehicle (parking position of the vehicle) can be determined based on the information of the cabin number. The storage location of the key of the vehicle of the user can also be determined by unlocking the box door in response to the input of the second password.

In step 20, the staff of the service company inputs the second password from the input unit 12 of the service reservation device 10. The control unit 11 stores data indicating that the second password has been input (that is, the first input of the second password) in the storage unit 16. This is because the second password (that is, the second second password) is input again from the input unit 12 when the service company staff returns the vehicle to the parking lot.
Password).

In step 21, in response to the first input of the second password, the control unit 11 unlocks the key of the door of the box (here, box 1) corresponding to the second password.

At step 22, the sensor 19 of the box 1 detects whether or not the box 1 has a vehicle key. When the staff of the service company opens the door of box 1 and removes the key, sensor 19 detects that there is no key in box 1 and sends a signal indicating that there is no key to control unit 11.

In step 23, in response to the signal indicating that there is no key from the sensor 19, the control unit 11 transmits to the locking unit 18 a signal instructing locking of the key of the door of the box 1. The locking unit 18 locks the door of the box 1 in response to the signal. At this time, since there is no key in box 1, box 1 is in an unused state. However, since the box is used when returning the key of the vehicle of the user after the service is completed, the control unit 11 secures one empty box for returning the key. For example, if M boxes are empty, (M-
1) One empty box is made available to other users, and one empty box is used only when the above-mentioned key is returned (that is, when the service company staff has finished the service of the user after the service is completed). Control is performed so that the key can be used (in response to the second input of the second reciting number, which is input to the service reservation device when returning the vehicle key).

The service company personnel removes the key of the user's vehicle from the box 1 and goes to the place where the vehicle is parked. One of the two persons who came in the vehicle of the service company drives the vehicle of the user, and the other drives the vehicle of the service company. When leaving the parking lot, the staff of the service company inputs a password from a ten-key type password input unit installed near the exit gate. The exit gate opens in response to input of the personal identification number. The staff of the service company leaves the vehicle of the service company and the vehicle of the user from the parking lot, transports the vehicle to the service company, and performs the reserved service at the service company.

After completing the reserved service, the staff of the service company transports the user's vehicle to the parking lot again. A staff member of the service company inputs a personal identification number from a personal identification number input unit installed near the entrance side gate, opens the entrance side gate, and allows the service company's vehicle and the user's vehicle to enter the parking lot. Next, the parking position securing means arranged in the vehicle compartment 1 is removed, and the vehicle of the user is parked in the vehicle compartment 1.

In step 24, the staff of the service company inputs the second password from the input section 12 of the service reservation device 10 (the second input of the second password).

In step 25, the control unit 11 of the service reservation device 10 recognizes that the input of the second password is the second input based on the information stored in the storage unit 16. Control unit 11 of service reservation device 10
Reads a message from the storage unit 16 in response to the second input of the second password, prompting the staff of the service company to input the number of the cabin where the user's vehicle is parked, and reads the message from the display unit 13. To be displayed. Service company personnel
From the input unit 12, the person inputs the number of the cabin in which the user's vehicle is parked. The control unit 11 stores the input vehicle number in the storage unit 16 in association with the first recitation number. Here, it is assumed that the vehicle is parked in the cabin “5”.

Next, the control unit 11 of the service reservation device 10
Reads from the storage unit 16 a message prompting the user to select one of the boxes 17 (box 1 to box N) provided in the service reservation device 10 that is not currently used, and displays the message on the display unit 13. indicate. One of the currently unused boxes is reserved for the return of this key.

The staff of the service company inputs
The person enters the number of the box selected. Control unit 1
1 designates the input box number as the vehicle compartment number and the first
It is stored in the storage unit 16 in association with the recitation number. Here, it is assumed that the box 3 is empty and the staff of the service company has selected the box 3.

The steps of the operation of the service reservation device 10 continue from step 25 in FIG. 4 to step 26 in FIG.

In step 26, the control unit 11 responds to the input of the box number 3 and
A signal for instructing unlocking of the key of the door of the box 3 is transmitted to 8. The lock unit 18 of the box 3 unlocks the key of the door of the box 3 in response to the signal. The control unit 11
Means that when box 3 is selected, there is no need to reserve one box for returning the key, so
Unsecure two boxes.

In step 27, the sensor 19 of the box 1 detects whether or not the box 3 has a vehicle key. When the staff of the service company opens the door of the box 3 and inserts the key of the vehicle and a receipt indicating that the service is completed, the sensor 19 controls a signal indicating that the key is present in the box 3. Transmit to the unit 11.

In step 28, in response to the signal from the sensor 19 indicating that there is a key, the control unit 11 sends a signal to the locking unit 18 to instruct locking of the door of the box 3. The locking unit 18 locks the door of the box 3 in response to the signal.

After returning the key to the box 3 of the service reservation device 10, the staff of the service company inputs the personal identification number from the personal identification number input unit installed near the exit side gate, opens the exit side gate, and opens the service side. Remove company vehicles from parking.

At step 29, the user of the vehicle returning to the parking lot enters the input unit 12 of the service reservation device 10.
, Input the first password.

In step 30, the control unit 11 responds to the first password by inputting the box number (box number “3”) stored in the storage unit 16 and the cabin number (cabin “5”). Is read out and displayed on the display unit 13 for the user.

In step 31, the control unit 11 sends a signal to the locking unit 18 of the box 3 to instruct unlocking of the key of the door of the box 3. The locking unit 18 unlocks the key of the door of the box 3 in response to the signal. (The location of the box storing the key can also be determined by unlocking the door of the box in response to the input of the first password.) In step 32, the sensor 19 of the box 3 It is detected whether or not the vehicle key is in the box 3. When the user of the vehicle opens the door of the box 3 and takes out the key of the vehicle and the receipt indicating that the service is completed, the sensor 19 detects that there is no key in the box 3 and indicates it. A signal is transmitted to the control unit 11.

In step 33, in response to the signal indicating that there is no key from the sensor 19, the control unit 11 transmits a signal for instructing locking of the door of the box 3 to the locking unit 18. The locking unit 18 locks the door of the box 3 in response to the signal.

When step 33 is completed, the operation related to the service reservation ends.

The user picks up the vehicle parked in the cabin having the cabin number 5 indicated on the display unit 13. When the user leaves the vehicle from the parking lot, the user stops the vehicle in front of the closed exit side gate, and issues a parking ticket issued when the user's vehicle enters the parking lot to the parking fee adjustment machine. Put in the parking ticket slot. The parking fee payment machine calculates the parking fee based on the information recorded in the parking ticket and displays it on the display unit. When the user enters a parking fee into the fee input section of the parking fee payment machine, the exit gate opens, and the vehicle can exit from the parking lot.

The above is the operation of the service reservation device 10 according to one embodiment of the present invention. The storage unit 16 of the service reservation device 10 stores a control program for performing the above operation.

In the above embodiment, the place where the user parked the vehicle (vehicle number) is different from the place where the service company parked the vehicle after the end of the service. However, the places may be the same. . For example, suppose that the user parked the vehicle in the passenger compartment 1. After the service company personnel leaves the vehicle of the user from the vehicle compartment 1, in order to secure the vehicle room 1 until the service is completed, a means (parking) for preventing entry of other vehicles into the vehicle room 1 Position securing means).
This parking position securing means can be constituted by, for example, traffic control cones, poles, vari-cars, etc., or a signboard indicating that parking or entry is prohibited. Or on the service company's vehicle. In addition, the vehicle driven by the staff of the service company is replaced with the vehicle parked by the user, and the cabin 1 is replaced.
It is also possible to secure the cabin 1 by parking at the parking lot. That is, the vehicle of the service company can be used as the parking position securing means. When returning the vehicle, the service company removes the parking position securing means arranged in the vehicle compartment 1 and parks the vehicle in the vehicle compartment 1.

Further, the place where the user parked the vehicle (vehicle number) is the same as the place where the service company parked the vehicle after the end of the service, or the place where the service company parked the vehicle after the end of the service. The user can easily recognize the vehicle (parking location of the vehicle) when the user can easily find it (for example, when parking near the original parking position or when parking in a parking lot with a small number of vehicles). If possible) or if the service company knows in advance where to park the vehicle after the service is over,
The service company does not have to inform the user where the vehicle is parked.

In the above embodiment, the place (box number) where the user entrusted the key of the vehicle and the place (box number) where the service company returned the key after the service was completed are different. The location can be the same. For example, from the first input of the second recitation number to the second
The box selected by the user when depositing the key is secured until the user inputs the second password, and the service company returns the vehicle key to the box after inputting the second password.

Further, the place where the user deposits the key (storage place, box in the above embodiment) is the same as the place where the service company returns the key after the service is completed (storage place). If the user knows in advance where the key will be returned after the service has ended, or if the user can easily find the place where the service company has returned the key after the service has ended, the service company must locate the key. It is not necessary to notify the user.

Further, the service company places a memo indicating the return location (parking location) of the vehicle, for example, with a key in a box other than the original parking location where the user parked the vehicle. You may put it in.
In this case, the fact that the box does not have a note indicating the parking location of the vehicle indicates that the vehicle has been parked at the original parking position or that it has been parked at a predetermined location, or that it is easy to know. Show that you are parked at a location.

The service reservation device and the service reservation method of the present invention are not limited to the above-mentioned parking lot, but can be applied to any of the paid, free, manned and unmanned parking lots. For example, a lock plate unit having a lock plate for restricting the exit of the vehicle is installed on the floor of each compartment, and when the vehicle is parked, the lock plate is raised to prevent the vehicle from exiting, and when a parking fee is paid. It can also be used in parking lots where the lock plate is lowered to allow the vehicle to exit.

When the service reservation device is used in a parking lot having a lock plate unit, for example, a mechanism that allows a service company staff to raise and lower the lock plate is provided in a device that controls the lock plate unit. For example, the lock plate is lowered to temporarily exit the user's vehicle parked in the vehicle compartment, and the lock plate is used to secure the vehicle compartment from the time the vehicle is exited until the completion of the service. (When the lock plate functions as a parking position securing means), and when returning the vehicle to the passenger compartment after the service ends, the raised lock plate is lowered, and the lock plate can be raised after parking the vehicle. I do. Also,
For example, the service reservation device and the lock plate unit of the above-described embodiment are linked, and the lock plate unit automatically performs the above-described lowering and raising operations of the lock plate in response to the operation of the service reservation device during the interrupt mode. It is also possible to perform control so that it is performed in a targeted manner.

Further, in the above embodiment, a second password corresponding to the first password is generated, and the key can be taken out by the service company in response to the first input of the second password, It is configured such that the service company can return the key in response to the second input of the second password. However, as another embodiment, it is also possible to control the key in / out using only the first password without generating the second password. For example, the number of times of inputting the first personal identification number is stored in the storage unit so that it is possible to identify the input number of the input first personal identification number.
It is also possible to configure so that the key can be taken out by the service company in response to the input of the personal identification number, and the key can be returned by the service company in response to the input of the third personal identification number. is there.

In the above embodiment, a ten-key type input button is provided in the input unit, and when a service is selected, a code number for the service is input from the input button. However, as another embodiment, a dedicated selection button corresponding to each service may be provided in the input unit.

In the above-described embodiment, the vehicle number is used as the vehicle identification information for identifying the vehicle. However, the vehicle identification information may be any information that can identify the vehicle in the parking lot. May be. For example, the number shown on the license plate of the vehicle may be used as the vehicle identification information. Further, as the vehicle identification information, it is also possible to use information relating to the appearance of the vehicle, such as a vehicle type, a color, and a model year.

Further, in the above embodiment, the user arbitrarily selects an empty box of the service reservation device in order to store the vehicle key. When entering a reservation,
The control unit 11 of the service reservation device 10 automatically selects a box. At that time, the box number is stored in association with the first recite number and the second recite number. In response to the first input of the first password entered by the user, the door of the box is unlocked so that the user can enter the key, and after the key is entered, the door is locked, and the service company In response to the first input of the second PIN code entered by the personnel of the company, the door of the box is unlocked so that the service company can take out the key, and after the key is taken out, the door is locked and the key is locked. Holding the box, in response to the second entry of the second PIN, unlocking the door of the box so that the service company can return the key, and after the key is returned, The door is locked, and in response to the second input of the first security code, the box door is unlocked so that the user can remove the key. After the key is removed, the box door is locked. , Can be configured to complete the process That.

Further, in the above embodiment, one service reservation device is installed for one parking lot, but one common service reservation device is installed for a plurality of parking lots, and a plurality of parking lots are installed. A service for a vehicle parked in a parking lot can be received by one service reservation device. The service reservation device is installed in a place where all users who parked the vehicle in all parking lots can use the service as easily as possible.

For example, assume that there are a parking lot A, a parking lot B, and a parking lot C, each of which can accommodate a plurality of vehicles.
Here, it is assumed that the user parks the vehicle in the parking lot A, reserves a service for the vehicle with the service reservation device, and deposits the key. It is assumed that when the service company picks up the vehicle and returns to the parking lot A after the service ends, the parking lot A becomes full. In such a case, the service company searches for a parking place of the vehicle in the parking lot B or the parking lot C and parks. Further, even if the parking lot A is not full, the service company can park the vehicle in the parking lot B if a more convenient parking lot (for example, the parking lot B) is available than the parking lot A. is there. For example, after the service ends, parking lot B
Is vacant and the service company parks the vehicle there. After parking the vehicle in the cabin 2 of the parking lot B, the service company inputs information indicating the parking place (the cabin 2 of the parking lot B) to the service reservation device. Later, when the user inputs a recitation number (a number set at the time of depositing the key) to the service reservation device in order to pick up the key of the vehicle, the position where the vehicle is parked (the cabin 2 of the parking lot B) and The number of the box in which the key is stored is indicated on the display unit, and the box containing the key is unlocked. The user takes out the vehicle key from the box, goes to the cabin 2 of the parking lot B shown on the display, and receives the vehicle. Note that, in this case, the procedure performed by the user and the staff of the service company using the service reservation device is the same as in the above embodiment.

[0097]

By installing the service reservation device of the present invention in a parking lot, it is possible to effectively use parking time and receive services related to the vehicle, so that the user of the vehicle needs time and labor to receive the service. There is no need to spend time.

The parking lot does not require facilities for service such as vehicle maintenance, refueling, and car washing, and has substantially the same functions as a service company. Other functions are provided, which has the effect of increasing the ability to attract customers.

Further, the service company can provide services to more vehicles than before, while maintaining the parking space of the service company itself as before, and the same effect as expanding the parking space can be obtained. There is.

[Brief description of the drawings]

FIG. 1 shows a configuration of a service reservation device according to an embodiment of the present invention.

FIG. 2 shows an external view of a service reservation device according to an embodiment of the present invention.

FIG. 3 is a flowchart of the operation of the service reservation device shown in FIG. 1 and continues to the flowchart of FIG. 4;

FIG. 4 is a flowchart showing the operation of the service reservation device following the flowchart of FIG. 3;

FIG. 5 is a flowchart of the operation of the service reservation device following the flowchart of FIG. 4;

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 10 Service reservation apparatus, 11 control part, 12 input part, 13 display part, 14 charge input part, 15
Clock section, 16 storage section, 17 box, 18 locking section, 19 key detection sensor, 20 issuing section, 2
1 transmitting section,

Claims (14)

[Claims] 1. A service reservation device for reserving a service for a parked vehicle, comprising: service content information indicating a service content for the vehicle requested by a user; Means for notifying a service providing side of vehicle identification information for identifying a vehicle and a storage location of a key of the vehicle; and taking out the key from the storage location and transferring the vehicle indicated by the vehicle identification information to the service providing side. Move,
Means for providing the service indicated in the service content information to the vehicle, and informing the user of information indicating a parking place where the service provider parked to return the vehicle and information indicating a storage location of the key. A service reservation device comprising: 2. A service reservation device for reserving a service for a parked vehicle, comprising: service content information indicating the content of a service for the vehicle requested by a user; Means for notifying a service providing side of vehicle identification information for identifying the vehicle and a storage location of a vehicle key; removing the key from the storage location and moving the vehicle indicated by the vehicle identification information to the service providing side Let
Perform the service indicated in the service content information to the vehicle, park the vehicle in a place that can be recognized by the user,
Means for storing the key, wherein the service providing side notifies the user of information indicating a storage location of the key. 3. A service reservation device for reserving a service for a parked vehicle, comprising: service content information indicating the content of a service for the vehicle requested by a user; Means for notifying a service providing side of vehicle identification information for identifying the vehicle and a storage location of a vehicle key; removing the key from the storage location and moving the vehicle indicated by the vehicle identification information to the service providing side Let
Performing the service indicated in the service content information to the vehicle, parked at a parking place to return the vehicle, and stored the key in a storage location that can be recognized by the user, the service provider side, the parking place Means for notifying the user of information to be indicated. 4. A service reservation device for reserving a service for a parked vehicle, comprising: service content information indicating the content of a service for the vehicle requested by a user; Vehicle identification information for identifying the vehicle, and means for notifying a service providing side of a storage location of a key of the vehicle, the service providing side takes out the key from the storage location, the vehicle indicated by the vehicle identification information After moving to the service providing side and performing the service indicated in the service content information to the vehicle, the vehicle is parked in a place recognizable by the user, and the key is stored in a storage location recognizable by the user. A service reservation device to store. 5. The service reservation device according to claim 1, further comprising a unit for collecting a fee for the service. 6. The service reservation device according to claim 1, further comprising a storage unit used as the storage location of the key. 7. The service reservation device according to claim 1, further comprising: means for securing a parking place for parking the vehicle after the service provider finishes the service. 8. The service reservation device according to claim 1, wherein the vehicle identification information includes information indicating a parking place where the user has parked the vehicle. 9. The vehicle according to claim 1, wherein the vehicle includes a vehicle parked in one of a plurality of parking lots, and the service reservation device is arranged so as to be commonly used in the plurality of parking lots. A service reservation device according to any one of the above. 10. A service reservation method for reserving a service for a parked vehicle, comprising: service content information indicating the contents of a service for the vehicle requested by a user; Notifying a service providing side of vehicle identification information for identifying a vehicle and a storage location of a key of the vehicle; and taking out the key from the storage location and transferring the vehicle indicated by the vehicle identification information to the service providing side. Move,
Performing a service indicated in the service content information to the vehicle, and informing the user of information indicating a parking place where the service provider has parked to return the vehicle and information indicating a storage location of the key. A service reservation method comprising: 11. A service reservation method for reserving a service for a parked vehicle, comprising: service content information indicating a service content for the vehicle requested by a user; Notifying a service providing side of vehicle identification information for identifying the vehicle and a storage location of a key of the vehicle; removing the key from the storage location and moving the vehicle indicated by the vehicle identification information to the service providing side Let
Perform the service indicated in the service content information to the vehicle, park the vehicle in a place that can be recognized by the user,
The service providing side storing the key to notify the user of information indicating the storage location of the key. 12. A service reservation method for reserving a service for a parked vehicle, comprising: service content information indicating the content of a service for the vehicle requested by a user; Notifying a service providing side of vehicle identification information for identifying the vehicle and a storage location of a key of the vehicle; removing the key from the storage location and moving the vehicle indicated by the vehicle identification information to the service providing side Let
Performing the service indicated in the service content information to the vehicle, parked at a parking place to return the vehicle, and stored the key in a storage location that can be recognized by the user, the service provider side, the parking place Notifying the user of the information to be indicated. 13. A service reservation method for reserving a service for a parked vehicle, comprising: service content information indicating the content of a service for the vehicle requested by a user; Notifying a service providing side of vehicle identification information for identifying a vehicle and a storage location of a key of the vehicle, wherein the service providing side takes out the key from the storage location and sets the vehicle indicated by the vehicle identification information to the vehicle. After moving to the service providing side and performing the service indicated in the service content information to the vehicle, the vehicle is parked in a place recognizable by the user, and the key is stored in a storage location recognizable by the user. Service reservation method comprising the steps of: 14. The service reservation method according to claim 10, further comprising a step of collecting a fee for the service.