JP2001306682A - Method and system for application service for change procedure accompanying house-moving - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an application method for change procedures accompanying a house-moving which can reduce trouble and enables an application for change procedures in a short time by making it possible to apply for the change procedures to a plurality of relative institutions together all day long from anywhere. SOLUTION: This application service method for applying for various change procedures to the respective relative institutions in a house-moving has a connection step wherein applicant's terminals 3 and 5 are connected to a computer installed in a service center through the Internet, a picture display step wherein a picture for performing input needed to apply for the change procedures from a terminal is displayed, a storage step wherein inputted information is stored in a storage means 13 of the computer, and an output step wherein the stored information is transmitted from the storage means to the respective relative institutions 7 to follow the change procedures.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a change procedure application service method and system for applying for various change procedures that occur when moving.

[0002]

2. Description of the Related Art When moving, it is necessary to make a change procedure for telephone, water, gas, electricity, resident's card, mail, newspaper, credit card, insurance, bank or driver's license. Conventionally, a moving person has applied for such various change procedures individually to each related organization for each procedure.

[0003]

However, in such a conventional method, it is necessary for a moving person to call a related organization for each change procedure or to go directly to perform the procedure. There is a problem that it takes.
In addition, since it is necessary to perform each procedure according to the business days and business hours of each related organization, there is a problem that it is difficult to complete the application to each related organization in a short period of time.

[0004] The present invention has been made in view of the above circumstances, and simplifies the work by allowing applications for change procedures to a plurality of related organizations to be made collectively from any location for 24 hours. It is an object of the present invention to provide a method and a system for applying for a change procedure accompanying a move, which can perform an application for the change procedure in a short period of time.

[0005]

In order to achieve the above-mentioned object, the invention according to claim 1 provides an application service for a change procedure for applying to a related organization various applications for a change procedure that occurs at the time of moving. A method, comprising: a computer of a service center, a connection step of connecting to the computer from the applicant's terminal via the Internet, and a screen display for displaying a screen for performing an input required for applying for a change procedure from the terminal. A step of storing the input information in a storage unit of the computer, and an output step of outputting the stored information from the storage unit to each related organization that performs a change procedure. It is characterized by having.

According to a second aspect of the present invention, in the first aspect of the present invention, the screen display step includes inputting common information necessary for each application and displaying a screen for selecting a change procedure to be applied. An input screen display step;
An individual input screen display step of displaying a screen for inputting necessary information individually for each application.

According to a third aspect of the present invention, in the first or second aspect of the invention, the output step includes transmitting the stored information from the storage means to each related organization via the Internet. I do.

According to a fourth aspect of the present invention, there is provided a computer-readable recording medium on which a program for executing any one of the first to third methods is recorded.

The invention according to claim 5 is a change procedure application service system for applying various change procedures that occur at the time of moving to each related organization, comprising a computer of a service center, Screen display means for displaying a screen for making an input required for an application for a change procedure from the terminal of the applicant through the Internet, storage means for storing the input information, and a procedure for changing the stored information. And output means for outputting an output to be transmitted to each related organization that performs the above.

According to a sixth aspect of the present invention, in the fifth aspect of the invention, the screen display means inputs a common information necessary for each application and displays a screen for selecting a change procedure to be applied. It is characterized by having an input screen display function and an individual input screen display function of displaying a screen for inputting information required individually for each application.

According to a seventh aspect of the present invention, in the fifth or sixth aspect of the present invention, the output means is means for transmitting the input information to each related organization through the Internet. .

In the first and fifth aspects of the present invention, when applying for a change procedure, the applicant connects to the computer of the service center from the terminal through the Internet and inputs the information on the displayed screen. By applying, applications for change procedures are made to a plurality of related organizations. In this way, the applicant can apply from anywhere for 24 hours and can collectively apply to a plurality of related organizations. Therefore, the trouble of applying for the change procedure can be simplified, and the application for the change procedure can be made in a short time. Here, in the case where the applicant is a moving person, the applicant includes an agent of the moving person or a person acting on behalf of an employee or the like in connection with the transfer of an employee or the like in a company.

[0013] In the inventions according to claims 2 and 6, if the applicant inputs on the common input screen and the individual input screen, each concerned organization is concerned about different application methods and differences between application forms. Since the application can be made without any application, the application can be made easily and the mental burden at the time of application can be reduced. Further, since a procedure for applying for a change procedure can be selected on the common input screen, omission of the change procedure can be eliminated.

According to the third and seventh aspects of the present invention, when an applicant makes an application, the service center can immediately transmit information necessary for the application to the relevant organizations, thereby speeding up the change procedure. Can be

According to the fourth aspect of the present invention, the effects described in any one of the first to third aspects can be obtained.

[0016]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a diagram for explaining a schematic configuration of a change procedure application service system according to the present embodiment. This system includes a computer 1 of a service center. This computer 1 has
General customer's PC (terminal) 3 through the Internet
And a computer (terminal) 5 on a company intranet. In addition, the computer 1
Various related organizations 7 that carry out the change procedures that occur when moving
Computer 9 via the Internet. Examples of such related organizations 7 include a city hall, a telephone company, a power company, a gas company, a water bureau, a bank, a post office, a police station, an NHK, and the like. Transfer in with,
There is a change of telephone number, change of address such as license, stop / start of electric supply, etc.

The computer 1 of the service center includes a screen display means 11 for displaying a screen for making an input required for a change procedure application from the personal computer 3 of the general customer or the computer 5 of the company via the Internet. There are provided storage means 13 for storing, and output means 15 for transmitting the stored information to the computer 9 of each related organization 7 through the Internet. The CPU (central processing unit) 17 functions as the screen display unit 11 and the output unit 15.

The screen display means 11 is provided with a common input screen display function for inputting common information necessary for each application and displaying a screen for selecting a change procedure to be applied, and displaying information required individually for each application. An individual input screen display function for displaying a screen for inputting.

The common input screen displayed by the common input screen display function includes, for example, as shown in FIG. 2, information of the moving person such as name, date of birth, etc .;
Information required in common when applying for a change procedure to each related organization, such as an address, can be input. At the bottom of the screen, telephone, water, gas, and the like are displayed, and can be selected by checking a display portion of a procedure for performing a change procedure. on the other hand,
On the individual input screen displayed by the individual input screen display function, information required individually for the selected change procedure can be input.

The output means 15 connects the computer 1 of the service center to the computer 9 of each relevant organization via a public line or a dedicated line via a modem or the like, and outputs the information stored in the recording means 13 to each relevant organization via the Internet. 7 is transmitted directly to the computer 9.

Next, an application service method for a change procedure performed by using the present system will be described with reference to a flowchart shown in FIG. In step S1, the PC 3 is changed by the applicant who applies for the change procedure to the service center.
And a terminal such as a computer 5 is connected to the computer 1 of the service center through the Internet. Then, the screen display unit 11 of the computer 1 displays a screen for making an input necessary for applying for a change procedure.

As a display screen, first, a common input screen shown in FIG. 2 is displayed (step S2). In this common input screen, information such as the name and the address so far commonly requested by the related organizations is sequentially input by the applicant in accordance with the displayed items (step S3). The procedure for performing the change procedure is selected by checking the location of the telephone, water, or the like that has been performed (step S4).

Next, when the next screen is displayed, an individual input screen for the selected change procedure is displayed (step S).
5). Information required individually for each application is input to the individual input screen by the applicant (Step S).
6). Hereinafter, individual input screens of other selected change procedures are sequentially displayed, and each of the displayed individual input screens is sequentially input by the applicant.

When the input to the individual input screen is completed, the contents input on the common input screen and each individual input screen are displayed on the confirmation screen (step S7). In step S8,
It is confirmed whether or not there is an input error or an uninput item, and if it is necessary to input again, the display returns to the individual input screen and / or the common input screen and is input again. After the re-input is no longer necessary, the input information is stored in the storage unit 13 (step S9).

Next, the stored information is directly transmitted to the computer 9 of each related organization 7 through the Internet. That is, the computer 1 of the service center and the computer 9 of each related organization are connected via a public line or a dedicated line using a modem or the like, and information is transmitted. The common information input to the common input screen and the individual information required by each relevant organization input to the individual input screen are transmitted to each related organization together (step S10).

In the method and service system for applying for the change procedure as described above, when applying for the change procedure, the applicant connects from the terminal such as the personal computer 3 or the computer 5 to the computer 1 of the service center through the Internet. However, since it is sufficient to input the information on the common input screen and the individual input screen, it is possible to apply for the change procedure to a plurality of related organizations 7 at any time from anywhere for 24 hours. Therefore, the trouble of applying for the change procedure can be simplified, and the application for the change procedure can be made in a short time.

Also, since the common input screen covers the display of electricity, water, and the like for which a change procedure is requested, omission of the change procedure can be eliminated. Furthermore, by inputting on the common input screen and the individual input screen, applications can be made without worrying about different application methods and differences in application forms at each related organization, so it is easy to apply At the same time, the mental burden of applying can be reduced.

It is needless to say that the present invention is not limited to the above embodiment, but can be variously modified without departing from the scope of the invention. For example, in the above embodiment, the information stored in the storage unit 13 is transmitted to the computer 9 of each related organization 7 through the Internet as an output unit for outputting the information to be transmitted to each related organization 7 that performs the change procedure. Although the output means 15 is used, an output means for facsimile (Internet FAX) the information to each related organization 7 through the Internet may be used instead, or an output means for printing out the information may be used. May be faxed or mailed to the relevant organizations 7, or these output means may be used separately for each relevant organization 7.

The present invention is also applicable to a computer-readable recording medium on which a program for executing the above-described application procedure for change procedure is recorded.

[0030]

As described above, according to the first and fifth aspects of the present invention, when applying for a change procedure, the applicant connects from the terminal to the computer of the service center via the Internet, By applying on the displayed screen and applying, it is possible to apply for the change procedure to a plurality of related organizations, so it is possible to apply from anywhere for 24 hours and collectively apply to a plurality of related organizations be able to. Therefore, the trouble of applying for the change procedure can be simplified, and the application for the change procedure can be made in a short time.

According to the second and sixth aspects of the present invention, the effects of the first and fifth aspects of the present invention can be obtained, and further, the applicant can enter the common input screen and the individual input screen. You can apply without having to worry about different application methods and differences in application forms at each related organization by inputting into, so you can easily apply and mental burden at the time of application Can be reduced. Further, since a procedure for applying for a change procedure can be selected on the common input screen, omission of the change procedure can be eliminated.

According to the third and seventh aspects of the invention, the effects of the first and second aspects and the fifth to sixth aspects can be achieved. Further, when the applicant makes an application,
Since the information required for application can be immediately transmitted from the service center to the relevant organizations, the change procedure can be expedited.

According to the fourth aspect of the present invention, the first aspect is provided.
A computer-readable recording medium having the effects described in any one of claims 3 to 3 can be provided.

[Brief description of the drawings]

FIG. 1 is a diagram illustrating a schematic configuration of a change procedure application service system according to an embodiment of the present invention.

FIG. 2 is a diagram showing a common input screen according to the embodiment of the present invention.

FIG. 3 is a flowchart illustrating steps of an application service method for a change procedure according to the embodiment of the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Computer of service center 3 Personal computer (terminal) 5 Computer (terminal) 7 Related organization 9 Computer of related organization 11 Screen display means 13 Storage means 15 Output means

Claims (7)

[Claims] An application service method for a change procedure for applying to a related organization for various change procedures that occur at the time of moving, comprising: a computer of a service center; A connection step to be connected to, a screen display step of displaying a screen for performing an input required for applying for a change procedure from the terminal, and a storage step of storing the input information in storage means of the computer, And an output step of transmitting the stored information from the storage means to each of the related organizations that perform the change procedure. 2. The screen display step includes inputting common information required for each application and displaying a screen for selecting a change procedure to be applied, and information required individually for each application. 2. An application service method for a change procedure accompanying a move according to claim 1, further comprising: an individual input screen display step of displaying a screen for inputting a password. 3. The method according to claim 1, wherein the outputting includes transmitting the stored information from the storage means to each related organization via the Internet.
Application service method for the change procedure accompanying the move described in. 4. A computer-readable recording medium on which a program for executing the method according to claim 1 is recorded. 5. A change procedure application service system for applying various change procedures that occur at the time of moving to related organizations, comprising a computer of a service center, wherein the computer is connected to a terminal of the applicant. Screen display means for displaying a screen for making an input necessary for applying for a change procedure through the Internet, storage means for storing the input information, and transmitting the stored information to each of the related organizations which perform the change procedure And an output means for performing an output for performing a change operation. 6. The screen display means includes a common input screen display function for inputting common information necessary for each application and displaying a screen for selecting a change procedure to be applied, and information required individually for each application. 6. An application service system for a change procedure associated with a move according to claim 5, further comprising an individual input screen display function of displaying a screen for inputting a password. 7. The application service for a change procedure accompanying a move according to claim 5, wherein the output means is means for transmitting the input information to each related organization through the Internet. system.