JP2001297378A - Electronic order system, electronic settlement method, data processor and recording medium - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an electronic order system, with which a customer can more comfortably utilize a store. SOLUTION: When the customer inserts an IC card 110 issued by an Internet service provider(ISP) into an electronic menu device 206, that electronic menu device 206 displays a menu, transmits an order, which is inputted by touching a touch panel provided on a screen by the customer, to a store server 201 and demands settlement. The store server 201 requests the payment of the price of the dish designated by the order to the ISP. The ISP, to which the payment of the price is requested, pays that price to the store by means of a prescribed method and charges the price, which is paid to that store, to a member, who visits that store and performs order.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a technique for receiving an order (order) from a customer using a network and providing the customer with a product specified in the order.

[0002]

2. Description of the Related Art In a restaurant (store) such as a restaurant, a waiter usually takes an order (order) of a customer sitting at a customer seat and informs the chef of the kitchen of the order. , And bring the cooked food under customers. The role of the waiter is not only to take orders and carry dishes, but also to clean up the seats and answer customers. For this reason, when the number of customers increases and the store becomes crowded, the burden of serving becomes extremely large, and as a result, the quality of service tends to be reduced. An electronic order system disclosed in, for example, Japanese Patent Application Laid-Open No. 7-105287 is one that can suppress the deterioration of the service quality.

In such a system, a terminal device (customer seat device) for displaying a menu and inputting an order is installed in a seat,
By connecting the customer seat device to the data tabulation unit, the data tabulation unit automatically processes the order entered by the customer at the customer seat device. Specifically, the order input by the customer is displayed on a kitchen terminal device (kitchen device), and the order and the cooking status of the dish are displayed on a serving monitor. In this way, the burden on waiters can be reduced, and the quality of service can be reduced even with a small number of people.

[0004] The customer seat apparatus adds a unique number (ID) to the order and transmits the order to the data tabulation unit. By adding the unique number, the price of the dish (usually the total price) can be charged for each customer seat. However, of course, the request cannot be made without knowing which customer was at which seat. For this reason,
In the conventional electronic order system disclosed in Japanese Patent Application Laid-Open No. 7-105287, the waiter passes a voucher to a customer who has completed an order, or determines in which seat the customer who has reported the settlement has been seated. I had to tell my cash teller. As a result, there is a problem that payment cannot be made promptly depending on the situation at that time, such as the degree of congestion in the store or the number of waiters.

[0005] Making the customer wait for a long time not only significantly lowers the quality of the service, but also serves to give the customer a very bad impression and prevent the customer from coming back to the store again. For this reason, it is very important to prepare an environment that allows customers to use the store comfortably.

[0006] It is an object of the present invention to provide an electronic order system that enables customers to use a store more comfortably.

[0007]

SUMMARY OF THE INVENTION An electronic order system according to the present invention is a system in which a customer who has visited a store transmits an order for requesting the provision of desired goods to a store clerk via the network. In addition, it is possible to display a menu of products that can be provided, to allow the customer to input the type and number of desired products from the menu as an order, and to input personal information for performing payment on the network. A first terminal device capable of receiving the order and personal information input by the customer from the first terminal device via the network, displaying the received order on a predetermined display device, and providing the received order with the order; And a second terminal device for requesting payment of the price of the product to be made to the customer's contractor designated by the personal information and performing settlement.

[0008] In the above configuration, it is desirable that the first terminal device reads the card in which the personal information is stored, and causes the customer to input the personal information. Further, the card is a card issued by an Internet service provider of which the customer is a member, and the first terminal device reads information for individually identifying the member from the card as personal information, The two terminal devices are:
It is desirable to send information for identification through the Internet to an Internet service provider to make payment by requesting payment for the goods.

[0009] The electronic settlement method of the present invention is a method for performing settlement of payment for a price accompanying a customer purchasing a product on the Internet. A card that records personal information for individually identifying a member is issued, and the store where the member purchased the product reads the personal information stored in the card using a terminal device installed in the store. Requesting the purchaser of the merchandise through the Internet to the merchant who issued the card, and the merchant to which the purchase price was charged pays the purchase price to the store that requested the purchase price, and the merchandise is purchased at the store. By paying the purchase price to the member who has purchased the product, the payment for the product purchased by the member at the store is settled.

[0010] It is desirable that the above-mentioned company is an Internet service provider that provides a connection service with the Internet. The data processing device according to the first aspect of the present invention is based on the assumption that the data processing device is used as a terminal device for a customer who has come to a store to input an order, and a menu display unit that displays a menu of available products, and a menu display. Order input means for allowing the customer to input the type and number of desired products from the menu displayed by the means as an order, and personal information for allowing the customer to input personal information for performing settlement on the network An input unit, and a transmission unit that transmits the order and the personal information respectively input by the order input unit and the personal information input unit to another terminal device installed in the store.

[0011] A data processing apparatus according to a second aspect of the present invention comprises:
Assuming that the data processing device of the first aspect is used as another terminal device to which the order and the personal information are transmitted, a receiving means for receiving the order and the personal information, and an order received by the receiving means Order display means for displaying on a predetermined display device, and settlement means for requesting payment of the price of the product specified by the order to a customer contractor designated by the personal information received by the reception means, Is provided.

[0012] The recording medium according to the first aspect of the present invention includes a menu display means for displaying a menu of products that can be provided, and an order of a desired product type and the number thereof from menus displayed by the menu display means. Order input means for allowing the customer to input, personal information input means for allowing the customer to input personal information for performing settlement on the network, the order input means, and the order input by the personal information input means, respectively. And a transmission unit for transmitting personal information to another terminal device installed in the store.

[0013] A recording medium according to a second aspect of the present invention is a receiving means for receiving the order transmitted from the data processing device and the personal information, and an order display for displaying the order received by the receiving means on a predetermined display device. And a payment means for requesting the customer's contractor specified by the personal information received by the reception means to pay for the product specified by the order and performing payment. .

According to the present invention, an order for requesting a customer who visits a store to provide a desired product and personal information for paying for the product on a network are input from a terminal device. The product requested in the order is provided, and at the same time, the customer is requested to pay for the contract (an Internet service provider, a bank, or a credit company, etc.) specified by the personal information, and the payment is received. As a result, the part that the customer has to rely on the clerk's response decreases, making the store more comfortable and
An environment that can be easily used will be provided. On the other hand, the store side can appropriately deal with all customers with a smaller number of people, so that effects such as improvement of service quality and reduction of labor costs can be obtained.

[0015]

Embodiments of the present invention will be described below in detail with reference to the drawings. FIG. 1 is a diagram showing a configuration of a network system to which an electronic order system according to the present embodiment is applied.

As shown in FIG. 1, in the system, a plurality of store systems 102 constructed for each store, and a company which owns a plurality of stores constructed with the store system 102 as, for example, a chain point, are provided on the Internet 101. (Hereinafter referred to as a head office server) 103a installed in the head office 103 of the head office 103, and an ISP (Internet Service Provide) that provides a connection service with the Internet 101.
r) 104 is connected. A large number of personal computers (hereinafter abbreviated as PCs) 105 are connected to the ISP 104 by, for example, a public line. The electronic order system according to the present embodiment is a store system 10
2, the Internet 101 and the ISP 104. Note that 106 in FIG.
The terminal device is installed by a company that provides information distributed by the head office server 103a to each store 102.

FIG. 2 is a diagram showing the configuration of the store system 102. The store system 102 is for a large restaurant, for example. A server (store server) 201 installed in a store is connected to the Internet 101 by, for example, a dedicated line, and the store server 2
2, a terminal device (register) 202 for depositing and withdrawing cash, a plurality of kitchen display panels 203 installed in each kitchen, and a plurality of serving display panels 20 installed for serving as shown in FIG.
4 and LAN. In particular, electronic menu devices 206 are respectively installed at the customer seats (not shown). The electronic menu device 206 is a wireless LA
N207 is connected to the store server 201.

In the store server 201, for example, a modem or a LAN board is mounted on a PC, and a program for realizing the operation described later is installed on a hard disk in a hard disk device mounted on the PC.
The register 202 is, for example, a POS register corresponding to a network OS (operating system). The kitchen display panel 203 is a device that displays the order to a cook in the kitchen and notifies the cook to be cooked, and an operation unit 203a for designating the cooked food in the order.
It has. The serving display panel 204 is a terminal device provided with a touch panel on a display screen. The electronic menu device 206 is a terminal device provided with a touch panel provided on a display screen and a reader / writer for the IC card 110.

In the above configuration, the operation of the system will be described. The ISP 104 connects the PC 105 via a public line by, for example, dial-up, provides a user (member) ID to a user who has input data to predetermined items including the type of credit card and its number, and registers as a member. PC10 newly joined in that way
5, the user ID provided to the user, for example
Card 11 in which is written as member identification data
Issue 0 and send. Although the type of the IC card 110 is not particularly limited, it is assumed here that it is a contact type card for convenience.

The head office 103 determines the types of dishes and drinks to be provided at the store (restaurant in this case), their prices, and the like, and stores the data in the head office server 10.
3a. When the type or price of food or drink is changed, the data stored in the head office server 103a is updated in accordance with the change, and the updated data is transmitted to the store server 201 of each store system 102. . The data transmitted to the store server 201, such as the types of dishes and drinks and their prices, is used for displaying menus, and will be hereinafter referred to as menu data.

The store server 201, which has received the menu data from the head office server 103a, deletes the menu data so far and stores the newly received menu data in, for example, a hard disk of a hard disk device.
The newly stored menu data is transmitted to each electronic menu device 206 via the wireless LAN 207. Thereby, the menu displayed on the electronic menu device 206 is updated.

At a store where the electronic menu device 206 is installed at each customer's seat, customers who come to the store receive services as follows. A customer who comes to the store is guided by a waiter and sits at a customer seat. At that time, the waiter asks the customer whether the ISP 104 has the issued IC card 110, and gives the customer who does not have the IC card 110 prepared at the store. The IC card 110
Is a key to release the operation prohibition of the electronic menu device 206. The customer who arrives at the seat is the IC card 110
Is inserted through an insertion slot (not shown) of the electronic menu device 206, the electronic menu device 206
The card 110 is detected, and a menu is displayed on the screen.

The menu display is divided into several groups because of the large number of dishes, and the group names (for example, “set meal”, “one dish”, “noodles”, “alcohol”, “drinks”, “dessert” , "Takeaway," etc.) is displayed, and when the customer selects one of the groups arranged on the screen, the name of the dish assigned to the selected group and its images are displayed in a list It is supposed to. The order is input by displaying a desired dish (including a drink), touching a place where the dish is displayed, and inputting the number of dishes selected by the touch.

After order input for all desired dishes has been performed in this way, when a display location of a predetermined button (for example, an “order” button) arranged on the screen is touched, an electronic menu is displayed. The device 206 displays the contents of the input order and the price (total amount) of the dish requested by the order, and makes the customer confirm the order finally. At this time, a button for instructing cancellation (for example, a “return” button) and a button for instructing to perform an order based on the displayed contents (for example, a “confirm” button) are arranged on the screen. Is touched. When the customer touches the "return" button, the initial menu screen is displayed again and the order input is performed from the beginning. When the "confirm" button is touched, the order input by the customer is transmitted to the store server 201, and the store is asked to respond to the customer's order.

IC inserted into electronic menu device 206
There are two types of cards 110, one that the customer owns and one that the store prepares. If the IC card 110 is for a store, the electronic menu device 2
In step 06, data such as an order and a total amount are written in the IC card 110. As a result, the IC card 11
A customer who has borrowed 0 hands over the IC card 110 to a cashier at a register 202 (hereinafter referred to as a cashier) instead of a slip on which the contents of the order are printed. The waiter who has received the IC card 110 from the customer can input the payment amount to be charged to the customer into the register 202 simply by reading the IC card 110 from the reader / writer of the register 202. As a result, the bill can be presented to the customer very quickly, and the time required for the customer's payment can be greatly reduced. The shortening of the time increases the time during which the waiter can provide the service to the customer, which is also effective in improving the quality of the service.

On the other hand, when the IC card 110 is the customer's own, the electronic menu device 206 displays, for example, a screen for inputting a password and prompts the customer to input the password. The password is the IC card 11
The data is transmitted to the store server 201 together with the member identification data (for example, user ID) written in “0” and the order, and requests the store server 201 for settlement. The store server 201 requested for the settlement is, for example, ISP10
4 sends a URL (Uniform Resource Locator) to the Internet 101 to make a connection with the
And data such as password, total amount, etc.
Request the SP 104 to pay for the customer.

The ISP 104 authenticates (confirms) whether or not a member having the user ID received from the store server 201 exists. When confirming that the member exists, the ISP 104 reduces the requested price. Payment is made to the store by a predetermined method, and the fee is charged to the member having the user ID. Thereby, the ISP 104 enters between the store and the customer (member) to settle the payment of the price generated by the customer ordering the dish at the store. In the store server 201,
A reply is made as to whether or not the settlement has been made.

By performing the above-described settlement, the member can use the IC card 110 like a credit card. In order to finish payment at the audience,
When the customer who has the IC card 110 leaves the store, he / she can leave the store more quickly than the customer who borrows the IC card 110 from the store. From these facts, by having the IC card 110, the customer can use the store where the IC card 110 can be used more comfortably and casually.

A customer who has the IC card 110, that is, a member who has contracted with the ISP 104 can read an e-mail addressed to him / her using the electronic menu device (terminal device) 206. . It aims to improve store services and differentiate itself from other stores. Otherwise, the store server 201 stores the electronic menu device 206
Via the Internet 101 and joint business with other industries (for example, introduction of other stores, provision of regional information, request for development of digital camera data, etc.)
May be performed. When this is performed, it is possible to further improve the store service and to differentiate the store from other stores. Income from posting advertisements, referrals,
Alternatively, the store can obtain commission income and the like by mediating the request.

It is very difficult for the store clerk, including the cashier's waitperson, to judge from the appearance whether or not the customer owns the IC card 110. Therefore, in the present embodiment, the customer who owns the IC card 110 also passes it to the cashier and makes the register 202 read it to determine whether or not the customer owns the IC card 110. In other words, it checks whether the customer has already paid for the account. If you are targeting only customers who have IC card 110, register 2
02 does not have to be installed in the store.

At present, the Internet 101 is used by many people, and the number of users is increasing rapidly. Therefore, when the ISP 104 issues the IC card 110 to the members, many members can receive higher quality services at the store. This is a benefit of the ISP 104 member. For this reason, the ISP 104 can collect more members by issuing the IC card 110. For stores, ISP
By making it possible for the 104 to use the issued IC card 110, the difference from other stores can be appealed to customers, and an effect of attracting customers can be obtained. There is also an economic effect that the store can be operated with fewer people while maintaining the quality of service. For this reason, both have advantages.

In this embodiment, the ISP 104 issues an IC card 110 that can be used in a store.
However, the present invention is not limited to this. The site may be provided on the Internet 101, or a company that provides the site may issue the card 110 widely. The shop itself may issue it to provide customers with an environment that can be used casually.

The IC card 110 can be used as electronic money. For this reason, an IC card used as electronic money may be inserted into the electronic menu device 206 and used. Otherwise, a credit card, a cash card, or the like may be inserted into the electronic menu device 206 so that it can be used. However, when the IC card 110 is used, since various data can be stored in the IC card 110, there is an advantage that the service can be provided in a form more suited to the customer.

When the store server 201 receives the reply from the ISP 104, it checks whether or not the payment has been made based on the contents thereof, and when it confirms that the payment could not be made, transmits the fact to the corresponding electronic menu device 206. And display a message to that effect to the customer. The order is canceled. On the contrary, when it is confirmed that the settlement has been performed, the kitchen display panel 20 for cooking the dish specified by the order is prepared.
3 transmits and displays data indicating the type and number of dishes to be cooked there. This causes the cook to cook the food to be provided to the customer.

When the cook in the kitchen prepares the dish, he operates the operation unit 203a to erase the portion corresponding to the dish displayed on the kitchen display panel 203. When such an erasure is performed by the cook, the kitchen display panel 203 displays data relating to the dish that the cook has instructed to erase on the store server 20.
Send to 1. Store server 20 that received the data
In order for the prepared food to be transported to the waiter, for example, data indicating which food to be carried to which customer seat is prepared is transmitted to the corresponding serving display panel 204 and displayed. The waiter touches the data (dish) displayed on the serving display panel 204 to input the food carried by the serving person into the serving display panel 204. Serving display board 204
Deletes the data touched by the waiter, and transmits to the store server 201 data indicating that the waiter has performed an action of carrying a dish corresponding to the data to the customer. By receiving the data from the serving display panel 204, the store server 201 recognizes that the customer has carried the dish specified by the order under the customer.

FIG. 3 is a flowchart showing the flow of processing executed by the electronic menu device 206. next,
With reference to FIG. 3, the operation of the entire store system 102 will be described in detail while focusing on the operation of the electronic menu device 206. The flowchart shown in FIG. 3 is realized by the CPU mounted on the electronic menu device 206 executing, for example, a program stored in a ROM.

First, in step S301, it is determined whether or not the IC card 110 has been inserted. If the customer inserts the IC card 110 possessed by the customer or borrowed from the store into the insertion slot, the determination is YES and step S302 is performed.
Move to Otherwise, the determination is no,
The determination in step S301 is performed again. In that way, it waits for the customer to insert the IC card 110.

In step S302, an initial menu screen is displayed. In the following step S303, screen switching and order input are performed according to the customer's operation on the touch panel. Thereafter, in step S304, it is determined whether the customer has instructed transmission of the order. As mentioned above,
The customer touches the "order" button displayed on the screen and instructs transmission of the order. Therefore, if the customer touches the “order” button, the determination is YES and the process moves to step S305. Otherwise, the determination is no, and the process returns to step S303 to perform processing according to the operation on the customer's touch panel.

In step S305, the amount to be charged to the customer is calculated from the contents input as the order, and the amount is displayed on the screen together with the contents of the order. Thereafter, the process proceeds to step S306 to determine the contents of the customer's instruction. As described above, the customer touches the "confirm" button if the contents of the input order are satisfactory, and touches the "return" button to cancel the order. From this, when the customer touches the "OK" button, it is determined that the customer has accepted (OK) the contents of the order, and step S
Move to 307. If the customer touches the "return" button, the customer did not understand the contents of the order (N.
G), the process returns to step S303, and the customer is made to input the order again.

In step S307, the IC card 110
Is determined. If the customer has inserted the IC card 110 possessed by the customer, it is determined to that effect, and the process proceeds to step S308. If not, that is, if the customer has inserted the IC card 110 borrowed from the store, it is determined that it is, and the process proceeds to step S312.
The actual type is determined by an IC via a reader / writer.
The communication with the card 110 is performed, the information about the holder stored in the card 110 is received, and the communication is performed based on the information.

In step S308, a password input screen is displayed to allow the customer to input a password, and the password, the user ID received from the IC card 110, the order, the total amount, and the like are transmitted to the store server 201. It requests the store server 201 to settle with the ISP 104 that issued the IC card 110. After that, the processing shifts to step S309 and the store server 201
Wait for a reply from.

The store server 201 requested to settle the account by the electronic menu device 206 establishes a connection with the ISP 104, and receives the user ID received from the menu device 206,
Request a payment by sending your password and total amount. The other ISP 104 authenticates the member visiting the store as a customer based on the user ID and the password, and then transmits a reply to the request to the store server 201. If the member is confirmed by the authentication, the member is notified by a reply that the member will pay for the member. If the member cannot be confirmed, he / she will be notified by reply that the payment has been refused. Upon receiving the reply from the ISP 104, the store server 201 confirms the content and transmits the reply to the electronic menu device 206 according to the content. Step S above
What is waiting at 309 is the reply.

When the store server 201 transmits the reply to the electronic menu device 206, the process proceeds from step S309 to step S310. In step S310, the content of the reply is confirmed, and it is determined whether or not the settlement is completed, that is, whether or not the ISP 104 has accepted the payment. If the ISP 104 accepts the payment, the determination is YES and the process returns to step S302 to display the initial menu screen. Otherwise, ie IS
If P104 refuses to pay, the determination is N
The result is O, a message indicating that the IC card 110 cannot be used is displayed in step S311, and the process returns to step 302.

In this way, the customer holding the IC card 110 can make payment for the payment while staying at the customer seat. For this reason, it is possible to return from the store without making troublesome payment.

On the other hand, when the IC card 110 is determined to belong to the store in step S307, the process proceeds to step S312, where the identification number or order stored in the card 110 is transmitted to the store server 201. At the same time, the order and price (total amount) are written in the IC card 110. After that, the above step S
Return to 302.

As described above, the amount to be paid by the customer or the order necessary to calculate the amount is written in the IC card 110 borrowed from the store. For this reason, simply by having the reader / writer of the register 202 read the IC card 110, the waiter can present the amount to be paid to the customer.

In this embodiment, the store server 2
01 transmits menu data to each electronic menu device 206 so that the customer can input an order, but this is not necessary. For example, a site for the customer to place an order may be established on the Internet 101, and the customer may access the site and place the order. Instead of reading the contents stored in the storage medium such as the IC card 110, the settlement may be performed by, for example, allowing the customer to input a user ID or a password.

In the present embodiment, the present invention is applied to a large restaurant system. However, a system to which the present invention can be applied is not limited to a system for a large restaurant. INDUSTRIAL APPLICATION This invention can be widely applied to the system of various types of stores, such as a gas station and a record store.

The electronic menu device 206 as described above,
The program that implements the operation of the store server 201 or a modification thereof may be recorded on a recording medium such as a CD-ROM, a floppy (registered trademark) disk, or a magneto-optical disk and distributed. Alternatively, part or all of the program may be distributed using a communication line such as a public network. In such a case, the user can apply the present invention to the computer and a system in which a plurality of computers are connected to the computer by acquiring the program and loading the program into the computer. For this reason, the recording medium may be one that can be accessed by an apparatus that distributes the program.

[0050]

As described above, according to the present invention, an order for requesting a visitor to a store to provide a desired product and personal information for performing payment of the price of the product on a network are transmitted to a terminal device. The store provides the goods requested in the order and requests payment from the customer's contractor specified by the personal information to receive the payment.
For this reason, the customer who came to the store can reduce the number of parts that must rely on the clerk's response, and can use the store more comfortably and casually. On the other hand, the store side can appropriately deal with all customers with a smaller number of people, so that effects such as improvement of service quality and reduction of labor costs can be obtained.

[Brief description of the drawings]

FIG. 1 is a diagram showing a configuration of a network system to which an electronic order system according to an embodiment is applied.

FIG. 2 is a diagram showing a configuration of a store system.

FIG. 3 is a flowchart illustrating a flow of a process executed by the electronic menu device.

[Explanation of symbols]

101 Internet 102 Store system 104 Internet service provider (IS
P) 105 Personal computer (PC) 110 IC card 201 Store server 206 Electronic menu device 207 Wireless LAN

──────────────────────────────────────────────────続 き Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) G06F 17/60 510 G06F 17/60 510

Claims (9)

[Claims] 1. A system in which a customer who has come to a store transmits an order for requesting provision of a desired product to a clerk of the store via a network, wherein a menu of available products is displayed. A first terminal device capable of allowing a customer to input a desired product type and the number thereof from the menu as the order and inputting personal information for performing payment on the network; and Receives the order and personal information entered by the customer from the first terminal device via the network, displays the received order on a predetermined display device, and pays for the goods provided by the order. A second terminal device for requesting a customer's contractor specified by the personal information to make a payment, and an electronic order system comprising: 2. The electronic ordering system according to claim 1, wherein the first terminal device reads a card storing the personal information to allow the customer to input the personal information. 3. The card is a card issued by an Internet service provider of which the customer is a member, and the first terminal device individually identifies the member from the card as the personal information. The second terminal device transmits the information for identification to the Internet service provider via the Internet, and makes a payment by requesting payment for the product. The electronic order system according to claim 2, wherein 4. A method for performing payment on the Internet for payment of a price accompanying a customer purchasing a product, wherein a company having a site on the Internet provides members with:
A card that records personal information for individually identifying the member is issued, and the store where the member purchased the product is stored in the terminal device installed in the store. The information is read, the purchaser of the product is charged via the Internet to the trader who issued the card, and the trader charged with the purchase pays the purchase price to the store that charged the purchase, and An electronic settlement method, wherein a member who has purchased a product at a store is charged with the purchase price, so that payment for the product purchased by the member at the store is settled. 5. The electronic settlement method according to claim 4, wherein the business entity is an Internet service provider that provides the Internet connection service. 6. A data processing device used as a terminal device for a customer visiting a store to input an order, wherein a menu display means for displaying a menu of available products, and a menu displayed by the menu display means Order input means for allowing the customer to input the type of the desired product and the number of the goods as the order, personal information input means for allowing the customer to input personal information for performing settlement on the network, A data processing apparatus comprising: the order input means; and a transmission means for transmitting the order and the personal information respectively input by the personal information input means to another terminal device installed in a store. 7. A data processing device used as another terminal device to which an order and personal information are transmitted from the data processing device according to claim 6, wherein: a receiving means for receiving the order and personal information; Order display means for displaying the order received by the receiving means on a predetermined display device; and payment of the price of the product specified by the order to a contractor of a customer specified by the personal information received by the receiving means. And a payment means for requesting payment. 8. A menu display means for displaying a menu of products that can be provided, and an order for allowing a customer to input the type and number of desired products from the menu displayed by the menu display means as the order. Input means, personal information input means for allowing a customer to input personal information for making a payment on a network, the order input means, and the order and personal information respectively input by the personal information input means are stored in a store. A transmission means for transmitting to another terminal device installed in the computer; and a recording medium recording a program for realizing the program. 9. An order transmitted from a data processing device,
Receiving means for receiving personal information, order receiving means for displaying the order received by the receiving means on a predetermined display device, and a contractor of a customer designated by the personal information received by the receiving means, A payment means for requesting payment of the price of the product specified in the order, and a recording medium storing a program for realizing the following.