JP2001283103A - Device and method for supporting business unit organization - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a business unit organization supporting device and method capable of making the cooperation of independent business units suitable for needs by solving the problem that it is difficult to realize the cooperation of independent business units. SOLUTION: A control part 11 obtains the information on a consignment task, and selects and organizes independent business units which execute the consignment task and whose exclusive attributes are not set from a task data base 21. When the task consignment is ordered, and simultaneously a request for the duty of confidentiality to the partial task is issued, the exclusive attitudes are set in the independent business units in charge of the partial task.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an enterprise organization support apparatus and an enterprise organization support method for supporting the organization of a plurality of independent enterprises.

[0002]

2. Description of the Related Art In recent years, with the development of a telecommunications network such as the Internet, a so-called small office office (SOHO), which independently performs tasks using a personal computer environment.
HomeOffice) Workers are increasing. On the other hand, there is also a demand for companies to use these SOHO workers as appropriate in order to strategically develop business through outsourcing for workers who can reduce costs or become ready to work.

[0003] SOHO workers are available from Yahoo ™.
Using a search portal site such as this, the company advertises the contents of work that can be performed, and the company accesses these search portal sites and selects a required SOHO worker.

[0004]

However, the Internet environment is open, and even if a search portal site is used, the business is not always entrusted to the selected SOHO worker due to broken links or the like. is the current situation. Further, there is a problem that it is difficult to form a business cooperation organization meeting needs by linking SOHO workers in such an open environment.

[0005] Further, on the side of the company outsourcing the business, for example, if the business content involves confidentiality,
The SOHO worker may be entrusted with work from a competitor, and therefore hesitate to outsource such work. That is, the number of outsourcing opportunities for SOHO workers is reduced, and the content of outsourcing work on the company side is limited.

[0006] The present invention has been made in view of the above circumstances, and it is possible to form a business cooperation organization that meets needs using an independent business entity such as a SOHO worker, and
It is an object of the present invention to provide an enterprise organization support apparatus and an enterprise organization support method that can increase the types of commissioned work and increase the number of entrusted opportunities while taking care not to cause confidential leakage.

[0007]

SUMMARY OF THE INVENTION The present invention for solving the above-mentioned problems of the prior art comprises a plurality of independent business entities that independently execute partial tasks and an entire task consisting of a plurality of partial tasks. A consignment organization to be entrusted to a business entity organization support device provided between the independent entity and a management means for managing business skills representing partial tasks that can be performed for each of the independent business entities; According to the business skills of each independent business entity, the organization means for organizing a business cooperation organization consisting of a plurality of independent business entities that perform the overall business in cooperation with each other, It is characterized by the provision of commissioned business services.

[0008] As described above, in accordance with the business skills of the independent business entity, coordination between the business entities is performed, and a business cooperation organization that performs the entire business entrusted by the trust organization is formed.
A business cooperation organization that meets the needs can be formed.

[0009] The present invention for solving the above-mentioned problems of the prior art is further provided in the case where the partial business performed by the independent business belonging to the organized business cooperation organization requires confidentiality. Means for setting an exclusive attribute to the entity, wherein the means for organizing the business cooperation organization is characterized in that only the independent business entity to which the exclusive attribute is not set is selected to organize the business cooperation organization.

[0010] As described above, if the partial business performed by the independent business requires confidentiality, the exclusive attribute is set for the independent business and the organization of the business cooperation organization for performing the other overall business is established. Is controlled so as not to add the independent business entity to, and it is possible to contribute to an increase in the number of types of commissioned work and an increase in entrusted opportunities in consideration of the occurrence of confidential leakage.

Further, the present invention for solving the problems of the above-mentioned prior art is a method for supporting the formation of an enterprise, which is executed by each of a plurality of independent enterprises which execute partial tasks independently of each other. Steps of acquiring business skills representing possible partial operations, and coordination of the overall operations according to the acquired operating skills of each independent entity to a consignment organization that outsources overall operations composed of a plurality of partial operations And organizing a business cooperation organization consisting of a plurality of independent business entities to be executed by the business cooperation organization.

As described above, the coordination between the business entities is performed in accordance with the business skills of the independent business entity to form a business coordination organization that performs the entire business entrusted by the trust organization.
A business cooperation organization that meets the needs can be formed.

[0013]

DESCRIPTION OF THE PREFERRED EMBODIMENTS [Organization of Business Cooperation Organization] An embodiment of the present invention will be described with reference to the drawings. An enterprise organization support device 10 according to an embodiment of the present invention is shown in FIG.
As shown in (1), it is connected via a network to a company-side device 20 as a consignment organization for outsourcing work. Further, it is preferable that the worker side device 30 disposed on the worker side as an independent business entity is also connected to this network. In addition, the business organization formation support device 1
0 is the control unit 11, the storage unit 12, and the storage unit 13
And a network control unit 14.

Hereinafter, each part will be described in detail. Control unit 1
1 mainly performs a job registration process for registering a job on the worker side in the storage unit 13, an authentication process for preventing unauthorized access, and a cooperative search process as an organizing means for organizing a business cooperative organization. The processing of the control unit 11 will be described later in detail. The storage unit 12 stores the control unit 1
It operates as one work memory. Storage unit 13
Is a business database 21 that stores work that can be performed by workers as business skills, and an organization database 22 that stores business cooperation organizations that are actually requested to provide services.
And an account database 23 for storing an access name and a password used in the authentication process in association with each other.
And The network control unit 14 outputs data arriving via the network to the control unit 11, and transmits data input from the control unit 11 via the network.

As shown in FIG. 2, the work database 21 included in the storage unit 13 stores, for each worker, an identifier of the worker and a work that can be performed by the worker (hereinafter, the work that can be performed is referred to as the entire cooperation organization). , The tasks that can be processed by the worker (input), and the tasks that the worker provides as output (output), and the skills are stored in association with each other. .

Here, it is preferable that the information stored in the business database 21 is expressed in a unified manner. In the present embodiment, as this unified expression mode, Too by Towalone, J. Crowston, J. Lee, B. Pentland
ls for inventing organizations: Toward a handbook
of organizations processes, Proceedings of the 2nd
IEEE Workshop on Enabling Technologies Infrastruc
ture for Collaborative Enterproses, pp.20-22, 1993
(Hereinafter referred to as "handbook expression"). In this handbook expression, tasks that can be performed are "create", "delete",
"Correct", "composite", "decompose", "save", "decide",
It is classified into any of the eight concepts of “management”. This classification is described in detail in the above-mentioned document, so that the detailed description is omitted here.

The organization database 22 included in the storage unit 13 stores a list of workers belonging to the business cooperation organization using the identification number as a key by the business cooperation organization formed in the past.

The company-side device 20 and the worker-side device 30
Runs a browser such as Netscape Navigator (trademark) and runs a Java (trademark) VM (Virtual
Machine).

Here, each process of the control unit 11 will be described. First, the job registration process of the CPU 11 will be described. The control unit 11 starts this process in response to the input of the job registration request data received by the network control unit 14 from the worker side device 30 via the network, and starts this processing. Deliver via. This Web page contains RMI (Remote
A registration interface program as a Java applet in which Method Invocation is implemented is disposed, and the Java interface is installed on the Java VM of the worker apparatus 30.
a applet is executed. Then, the worker inputs his / her executable work and information such as input / output (interface) and skills, and issues a transmission instruction. Here, the work that can be performed is preferably represented by the handbook expression.

The control unit 11 acquires information input on the worker side by RMI, and stores the information in the storage unit 1.
3 in the business database 21.

Next, the cooperative search process of the control unit 11 will be described. The control unit 11 receives a request for forming a business cooperation organization from the enterprise device 20 via the network, starts this processing, and shifts to authentication processing. In this authentication process, the access name and the password of the company are received, the access name and the password are searched from the account database 23, and if there is a corresponding one, it is recognized that the user is a legitimate user. Then, a Web page for prompting input of a task to be entrusted (corresponding to the entire task) is distributed via a network. In this Web page, a Java applet in which RMI is mounted and a designated input interface program are arranged.
This Java applet is executed on M. And
The company inputs and transmits the commissioned business via the Java applet.

Then, the control unit 11 receives the request from the company side by RMI, and forms a cooperation of the worker in charge of the partial task necessary for performing the commissioned task by a hierarchical model. The formation by this hierarchical model is, specifically, a model expressed by a handbook expression,
Define the business of the model as a business composed of a plurality of sub-businesses, and repeat the division into the sub-businesses and the search for workers having the corresponding skills until a worker corresponding to the model is obtained from the business database 21. Do with. Here, when the exclusive attribute described later is set for the worker information, it is determined whether the exclusive destination indicated in the exclusive attribute and the company are the same,
If not, do not include this worker in the search.

When a worker who is in charge of each sub-task is specified, work process information indicating the cooperative status of the worker is transmitted to the company as candidate information of a task cooperating organization.

Here, it is preferable to provide the company with the candidate information of the business cooperation organization and to provide an interface for requesting (ordering) the provision of the service to the corresponding business cooperation organization. This interface can be specifically realized by an “order” button registered as a Java applet. When there are a plurality of candidates for the business cooperation organization, the "order" button is associated with each of the candidates. Then, the information on the ordered business cooperation organization is stored in the organization database 22.

Further, a feature of the present embodiment is that the control unit 11 requests the service provision (ordering) from the company-side device 20 and also requests the confidentiality of a partial task performed by a predetermined worker. It is necessary to acquire at the same time. That is, the control unit 11 provides the enterprise device 20 with the candidate information of the business cooperation organization, and sets whether to impose a confidentiality obligation on any of the partial business performed in the business cooperation organization. Provides an interface for

When the control unit 11 obtains the confidentiality requirement, it specifies a worker corresponding to the partial task and sets an exclusive attribute for the worker in the task database 21. This exclusive attribute may be the information itself that specifies the company that has imposed confidentiality.

In the above description, the setting of confidentiality is acquired when providing the candidate information of the business cooperation organization, but the setting of confidentiality is also set when acquiring the information of the entire business. You may make it acquire.

[Provision of Business Service] Here, it is possible to execute the actual execution of the workflow on the network by using the information of the business cooperation organization stored in the organization database 22. Database 2
2 (providing a business service) will be described.

As shown in FIG. 3, the organization database 22 stores information on the business cooperation organization ordered. This information is associated with contact information (e-mail address, URL, etc.) of each worker in charge.
The company that has placed an order for each business cooperation organization transmits a request for referring to the organization database 22 using the company-side device 20, and the control unit 11 obtains the reference request and performs an authentication process. If the user is a valid user, the information of the business cooperation organization ordered by the company is obtained from the organization database 22 and provided.

Next, the operation of the enterprise organization support device according to the embodiment of the present invention will be described. As shown in FIG. 4, the company accesses the enterprise organization support device 10 of the present embodiment by using the company device 20 (S1). Upon receiving the access from the company, the business organization formation support device 10 performs authentication processing with reference to the account database 23 (S2), and when it is confirmed that the user is a valid user,
Further, the user is prompted to input a commissioned task (S3), receives the commissioned task (S4), organizes a task cooperation organization using a hierarchical model with reference to the task database 21, and presents candidates (S5). . In the course of forming this business cooperation organization, workers whose exclusive attribute has already been set are not included in the organization.

Further, the enterprise organization support device 10 requests (orders) a service to the business cooperation organization presented.
And obtains information indicating that a confidentiality obligation is to be imposed on a predetermined partial business (S6), stores the ordered business cooperation information in the organization database 22, and adds the information to the partial business for which the confidentiality is required. Set the exclusive attribute for the company to the corresponding worker.

Then, the company refers to the organization database 22 to obtain the contact information of the worker to be the service request destination (S7), and transmits a job to request the service to the worker (S8). ). This job is data handled on the computer, such as document data. Then, the worker uses the worker-side device 30 to take out the job, notifies the start of the work to the company (S9), and provides a service (performs a task). When the task is completed or the task cannot be performed, and a situation such as interruption occurs, the situation is notified to the company (S10), and the result job after the task is performed is sent to the company. Send (S1
1). Then, the company repeats steps S7 to S11 until the entire work is completed. Thereby, the commissioned business service based on the formed business cooperation organization is smoothly provided.

In the above description, the case where the consigned organization is a company and the independent business entity entrusted with the business is a SOHO worker has been described as an example. However, other entrusted organizations include national and local governments. Yes, the independent entity is SO
Not only HO workers but also various companies may be used.

[0034]

According to the present invention, according to the business skills of an independent business entity, coordination between the business entities is performed, and a business coordination organization that performs the entire business entrusted by the entrusted organization is formed. Business cooperation organization can be formed.

Further, according to the present invention, if a partial business performed by an independent business requires confidentiality, an exclusive attribute is set for the independent business and a business for performing other overall business is performed. Since the independent business entity is controlled so as not to be added to the formation of the cooperative organization, it is possible to contribute to an increase in types of commissioned work and an increase in entrustment opportunities in consideration of the occurrence of confidential leakage.

[Brief description of the drawings]

FIG. 1 is a configuration block diagram of a network system including an enterprise organization support device according to an embodiment of the present invention.

FIG. 2 is an explanatory diagram illustrating an example of the contents of a business database.

FIG. 3 is an explanatory diagram illustrating an example of the contents of an organization database.

FIG. 4 is a flowchart illustrating an operation of the network system including the business entity organization support device according to the embodiment of the present invention.

[Explanation of symbols]

10 business organization support device, 11 control unit, 12 storage unit, 13 storage unit, 14 network control unit,
20 company side device, 21 business database, 22 organization database, 23 account database, 30
Worker side equipment.

 ──────────────────────────────────────────────────続 き Continuing on the front page (72) Inventor Yuichi Ueno 430 Sakai Nakaicho, Ashigarashimo-gun, Kanagawa Green Tech Nakai Inside Fuji Xerox Co., Ltd. In-house F term (reference) 5B049 BB07 CC05 DD01 EE05 FF00 GG04 GG07

Claims (3)

[Claims] Claims: 1. An enterprise organization support device provided between a plurality of independent business entities that independently execute partial operations and a consignment organization that outsources a whole operation composed of a plurality of partial operations to an external organization. Management means for managing business skills representing partial tasks that can be performed for each of the independent entities; and performing the entire business in cooperation with the registered business skills of each of the independent entities. A means for organizing a business cooperation organization consisting of a plurality of independent business entities; and a contract business service provided by the business cooperation organization is provided to the trust organization. 2. The business establishment support device according to claim 1, wherein when the partial business performed by the independent business belonging to the organized business cooperation organization requires confidentiality, the independent business is assigned to the independent business. Means for setting an exclusive attribute; means for organizing the business cooperation organization, wherein only the independent business entity to which the exclusive attribute is not set is selected to organize the business cooperation organization; apparatus. 3. A process for acquiring a business skill representing a partial business that can be performed by each of a plurality of independent entities that independently perform a partial business with each other; For a consigned organization to outsource to, according to the acquired business skills of each independent entity, a step of organizing a business cooperation organization consisting of a plurality of independent entities that cooperate and perform the entire business, A business entity organization support method, wherein a trust business is provided to the trust organization by the business cooperation organization.