JP2001282919A - System for predicting examination waiting time - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an examination waiting time prediction system in which a user can grasp the predicted value of an examination waiting situation of an external medical institution by a user terminal. SOLUTION: The medical institution 1 transmits examination waiting information to a center system 8 through a public communication network 12 every fixed time. The system 8 stores the examination waiting information in a database 9. The user 2 inputs a retrieval condition by the user terminal 11 and transmits the retrieval condition to the system 8 through the network 12. The system 8 prepares a predicted value derivation expression from data retrieved from the database 9, and optimizes the weighting of the derivation expression to calculate a predicted value. The system 8 transmits the results of the predicted value to the terminal 11, and the user 2 can recognize the predicted value from contents displayed on the terminal 11.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system for predicting the waiting time of a medical examination, which uses information on waiting for a medical examination in the past at a medical institution to predict the number of people waiting for a medical examination in the future, and provides the user with prediction data meeting conditions specified by the user. About.

[0002]

2. Description of the Related Art Conventionally, when an outpatient receives a medical examination at a medical institution, he / she goes to the medical institution and performs registration of the medical examination at a reception in the medical institution. The method of registration differs depending on the medical institution, and there are various methods such as a method of putting a consultation ticket in a reception box and a method of reading a magnetic card and issuing a number tag. The outpatient estimates the waiting time until his / her examination by the degree of crowding in the waiting room or the number on the number tag.

[0003]

In the conventional outpatient reception system of a medical institution, the degree of congestion cannot be known unless the user visits the medical institution. May be forced.

SUMMARY OF THE INVENTION The present invention has been made to solve the above-mentioned problems, and an object of the present invention is to provide a medical examination system in which a user adds a predicted value of a medical examination waiting time to a judgment material when selecting a medical institution. Latency prediction system.

[0005]

[Means for Solving the Problems] The name of the medical institution and the department code are added to the number of patients waiting for medical examination from the medical examination waiting number input device, which is installed in the medical institution and inputs the current number of patients waiting for medical examination, A medical institution terminal that transmits outside the medical institution at regular time intervals, a user terminal that inputs a search condition at the user's home and transmits to the outside of the user's home, and information based on transmission from the plurality of medical institution terminals, An address, having a database stored in association with medical institution registration information such as outpatient reception time, and performing a search on the database based on the search conditions sent from the user terminal to select a medical institution, A center system for calculating the waiting time for examination at the selected medical institution and sending the calculation result back to the user.

In a preferred embodiment, the waiting-for-medical-person input device comprises a device for inputting the number of consultation receptionists and a device for inputting the number of consultation-ending persons.

In a preferred embodiment, the database of the center system accumulates the past month-to-month change, day-of-week change, and day-to-day change of the number of patients waiting for consultation at each medical institution. Use

[0008]

FIG. 1 shows an overall configuration of a consultation waiting time prediction system (hereinafter referred to as the present system) according to an embodiment of the present invention.

In the present system, a large number of medical institutions 1 provide information on waiting for examination, and a large number of users 2 can use the system. The medical institution 1 is provided with a consultation reception input device 5 for inputting the number of consultation receptions and a consultation termination input device 4 for inputting the number of consultation terminations. A medical institution terminal 6 for processing information and transmitting consultation waiting information to the outside of the medical institution is installed. In addition, at least one consultation waiting information center 7 is set up, collects the consultation waiting information sent from the medical institution terminal 6, performs a prediction calculation, and transmits a prediction calculation result to the user 2. A system 8 (hereinafter referred to as a center system) is installed. The center system 8 includes a database 9 for storing consultation waiting information and medical institution information (hereinafter referred to as database information) of many medical institutions. In addition, the user inputs search conditions for consultation waiting time prediction from the user's residence or workplace (hereinafter referred to as user's home), transmits the search conditions to the outside, receives and displays the consultation waiting time prediction value from the center system 8 and displays it. A user terminal 11 is installed.

The user terminal 11, the center system 8, and the medical institution terminal 6 are connected to a public communication network 12, such as a public telephone network or the Internet. The medical institution terminal 6 transmits consultation waiting information to the center system 8 through the public communication network 12, and the center system 8 stores the consultation waiting information in the database 9. The user 2 transmits search conditions from the user terminal 11 via the public communication network 12.
The center system 8 searches the database 9 for past database information based on the search conditions sent from the user terminal 11, performs a prediction operation, and sends the result back to the user terminal 11. The returned prediction calculation result is displayed on the user terminal 11.

An outpatient visits the medical institution 1 and performs a reception procedure at a reception by a consultation reception input device 3 (for example, an ID card reader). When the reception procedure is completed, the medical examination reception input device 3 transmits the medical examination reception information (department code, date and time, etc.) to the medical institution terminal 6.

When the outpatient has completed the examination, an end procedure is performed by the examination end input device 4 (for example, a card reader of an ID card). When the termination procedure has been completed, the consultation termination device 4 provides the consultation termination information (department code, date and time, etc.).
Is transmitted to the medical institution terminal 6.

The medical institution terminal 6 calculates the number of people waiting for the medical examination at regular intervals from the medical examination reception information and the medical examination end information, adds the medical institution code and the date and time information to the medical examination waiting information, and processes the information to the public communication network 12. To the center system 8 via the.

The center system 8 accumulates in the database 9 the consultation waiting information sent from the medical institution terminal 6 each time it is received. The database 9 constantly stores information on medical institutions registered in this system (medical institution name, medical institution code, department code, address, outpatient reception time, break time, etc.) and data for a certain period of time in past waiting periods for consultation waiting information. are doing. In addition,
The table of the database 9 is shown in FIG.

The user 2 inputs only necessary items as search conditions from items such as a region name, a visit time, a medical institution name, and a department name on the search condition input screen of the user terminal 11, and inputs the search conditions through the public communication network 12. It is transmitted to the center system 8. The search condition input screen of the user terminal 11 is configured as shown in FIG. 7, and the data codes of the search conditions input on the input screen of FIG. 7 are shown in FIG.

The center system 8 stores data matching the search condition sent from the user terminal 11 into the database 9.
, And calculates the tendency of change in the number of waiting hospitals in the hospital and department searched for a certain period in the past, and calculates the predicted value of the number of waiting doctors at the time specified by the search condition. Changes in the number of patients waiting for consultation include the average of daily fluctuations of all data for the searched hospitals and departments over the past fixed period, the average of daily fluctuations by day of the week, the average of daily fluctuations by month, and the average of daily fluctuations on days with fluctuation trends close to today's daily fluctuations. Is calculated, and a formula for deriving an expected value of the waiting time for a medical examination using the terms as a term is obtained. If there is a large difference between daily fluctuations by day of the week based on the average of daily fluctuations on the day of the fluctuation trend close to today's daily fluctuation, the weight of the daily fluctuation by day of the derived formula is increased, and the difference between the daily fluctuations by month is calculated. Is large, the weight of the daily variation of the derivation formula is increased, and if there is no particular difference by month or day of the week, the weight of the daily variation of all data is increased. By substituting the user-specified time into the derived expression in which the weights have been adjusted, the predicted waiting time of the consultation is obtained. FIG. 10 shows a formula for deriving the predicted waiting time of the examination.

The calculation result is displayed on the user terminal 11 via the public communication network 12. The user 2 can see the result display contents of the user terminal 11.

FIG. 2 is a registration screen of the medical institution terminal 6 when the medical institution 1 registers in the present system. This content is transmitted to the center system 8 through the public communication network 12 as medical institution registration information. The center system 8 adds this content to the database 9, issues a medical institution code, and replies to the medical institution terminal 1 together with registration completion information. FIG. 3 shows a transmission data code of medical institution registration information based on the registration screen in FIG.

FIG. 4 shows the number of consultation reception persons, the number of examination termination persons,
It is a block diagram which sends a family code and date and time 13 to the medical institution terminal 6. The medical institution terminal 6 calculates the number of patients waiting for medical examination at regular time intervals, and transmits the information on waiting for medical examination to the center system 8 via the public communication network 12. FIG. 5 shows a data code of the consultation waiting information transmitted to the terminal 6 in FIG.

FIG. 9 is a flow chart in the public communication network 12 and the consultation waiting information center 7. The medical institution terminal 6 transmits consultation waiting information to the center system 8 at regular intervals (S1). The center system 8 issues a data addition command signal to the database 9 (S2). The database 9 adds data and deletes old data that has been out of the fixed period (S3). The database 9 transmits an addition end signal to the center system 8 (S4). Data is added to the database at regular intervals. When the user 2 inputs a search condition to the user terminal 11 (S5) and transmits it to the center system 8 (S6), the center system 8 issues a data search command to the database 9 that matches the search condition (S7). The database 9 performs a data search (S8) and returns a search result to the center system 8 (S8).
9). The center system 8 performs a prediction calculation of the consultation waiting time (S10), and transmits a search calculation result to the user terminal 11 (S11). The search operation result is displayed on the user terminal 11 (S12).

The embodiment of the present invention has been described above. However, the above embodiment is merely an example for explaining the present invention, and is not intended to limit the present invention to this embodiment. Therefore, the present invention can be implemented in various modes other than the above-described embodiment.

[0022]

According to the present invention, a user can know a medical institution predicted waiting time at a specified time only by inputting a medical institution search condition into a user terminal while staying at the user's home. It can be used as a material for selecting institutions.

[Brief description of the drawings]

FIG. 1 is a block diagram showing the overall configuration of a consultation waiting time prediction system according to an embodiment of the present invention.

FIG. 2 is a registration screen of a medical institution terminal 6 when registering with the present system according to one embodiment of the present invention.

FIG. 3 is a data code of medical institution registration information according to an embodiment of the present invention.

FIG. 4 is a block diagram for sending medical examination reception information and medical examination end information from a medical examination waiting person input device according to an embodiment of the present invention to a medical institution terminal;

FIG. 5 is a data code of consultation waiting information according to an embodiment of the present invention.

FIG. 6 is a table of a database according to an embodiment of the present invention.

FIG. 7 is a search condition input screen of the user terminal according to one embodiment of the present invention.

FIG. 8 is a data code of a search condition according to an embodiment of the present invention.

FIG. 9 is a flowchart in a public communication network and a consultation waiting information center according to an embodiment of the present invention.

FIG. 10 is a formula for deriving a medical examination waiting time prediction value according to an embodiment of the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 ... Medical institution 2 ... User 3 ... Number of consultation reception people input device 4 ... Consultation end person number input device 5 ... Consultation waiting person number input device 6 ... Medical institution terminal 7 ... Consultation waiting information center 8 ... Center system 9 ... Database 10 ... User home 11: User terminal 12: Public communication network

 ────────────────────────────────────────────────── ─── Continued on the front page (72) Inventor Hiroshi Okano 2-1-1 Nakajima, Kokurakita-ku, Kitakyushu-shi, Fukuoka

Claims (3)

[Claims] 1. A medical institution name and a department code are added to the number of patients waiting for a medical examination from an input unit for the number of patients waiting for a medical examination, which is installed in a medical institution, for inputting the current number of patients waiting for a medical examination. A medical institution terminal that transmits to the outside of the medical institution, a user terminal that inputs search conditions at the user's home, and transmits to the outside of the user's home, and an address, outpatient reception of information based on transmissions from the plurality of medical institution terminals It has a database stored in association with medical institution registration information such as time, searches the database based on search conditions sent from the user terminal, selects a medical institution, and selects the selected medical institution. And a center system for calculating a medical examination waiting time prediction at a medical institution and sending the calculation result back to the user. 2. The consultation waiting time prediction system according to claim 1, wherein the consultation waiting person input device comprises a device for inputting the number of consultation receptionists and a device for inputting the number of consultation completion persons. 3. The database of the center system accumulates the past month-by-month, day-of-week, and day-to-day fluctuations of the number of patients waiting for consultation at each medical institution, and uses the information for calculating the consultation waiting prediction. 1. The consultation waiting time prediction system according to 1.