JP2001243516A - Attendant management system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an attendant management system which manages the situations of attendants of an exhibit hall including plural exhibit booths and also can easily and accurately grasp the attendant visiting situation of each booth. SOLUTION: A management server 13 having a customer DB 15, a radio control server 14 having a history DB 16, terminals 19 and 20A-20N and a print means 21 are connected to a computer network 12. The bar code of an admission ticket of every attendant is read by the radio BCR 18A-18N which are distributed to the exhibit booths respectively and the bar code data and position data are sent by radio to the server 14. Then the customer data specified by the bar code data are extracted from the DB 15 for producing the DB 16 by using also both received position data and date data.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a visitor management system for managing a situation concerning visitors in an exhibition hall having a plurality of exhibition booths.

[0002]

2. Description of the Related Art In recent years, a plurality of companies have gathered and held exhibitions to promote sales of new products and the like. In such an exhibition, in order to grasp the number of visitors, the status of drop-in to each display booth, and the like, for example, bookkeeping and business card exchange are performed at the drop-off display booth. Accordingly, it is desired to be able to easily and accurately grasp and manage the drop-in situation at the exhibition booth.

Conventionally, in an exhibition having a plurality of exhibition booths, first, a book or business card is presented to the visitors as an entry procedure, so that the number of visitors can be grasped. A visitor stops at a desired exhibition booth among the exhibition booths provided for each company in the exhibition hall, and performs bookkeeping, business card exchange, and the like at the exhibition booth. As a result, the number of visitors, the company to which the visitors belong, and the like can be ascertained at the exhibition booth.

[0004] The exhibit organizer grasps the number of visitors and the like on the day in the reception procedure, and based on data from floppy disks and the like submitted from each exhibition booth, based on the number of visitors and the like until the end of the day. We grasp and, in some cases, print out the statistics of the day before or the day before and distribute them to each exhibition booth.

[0005]

[Problems to be Solved by the Invention] However, at each exhibition booth, there may be cases where some visitors do not perform bookkeeping, etc., so that the number of visitors cannot be accurately grasped and office work required to collect the number of visitors on the day. There is a problem that the processing is complicated. In addition, the exhibition organizer has to collect statistics using floppy (registered trademark) disks and the like submitted from each exhibition booth and collect statistics, which causes a problem that business processing is complicated. SUMMARY OF THE INVENTION The present invention has been made in view of the above problems, and has as its object to provide a visitor management system capable of easily and accurately grasping and managing visits to each exhibition booth.

In order to solve the above-mentioned problem, the invention according to claim 1 is applied to an event where a venue is divided into a plurality of venues, and an event is held in each of the venues. A visitor management system that grasps and manages the drop-in status of a visitor, and a customer database that stores information on the visitor or a prospective visitor that is grasped in advance, and that the visitor has at the time of the visit. In, at least, an identification tag to which an identification code for identifying the visitor is attached, and an identification code of the identification tag are read, and the identification code of the read identification code is freely disposed at a predetermined place in the hall, and A predetermined number of code reading means for wirelessly transmitting the data of the arrangement position together with the data, and receiving the identification code data and the position data from the code reading means; Information about visitors identified by the data extracted from the customer database, a configuration having a wireless control means for creating a historical database along with position data.

[0007] In the invention of claims 2 to 6, the constitution is such that "the predetermined number of code reading means is arranged for each section of the venue",
There is a management means for extracting and transmitting information of a visitor in response to a request from the wireless control means from the customer database, reading history data from the history database, and performing a process relating to a situation of stopping at the predetermined location. " It is a configuration that "has at least a printing unit that prints the contents related to the processing by the management unit" and that "has a predetermined number of terminals that can be accessed at least according to a predetermined condition with respect to the management unit". "At least the wireless control means, the management means, and a predetermined number of terminals are connected to a computer network."

[0008] As described above, the identification code of the identification tag held by the visitor is read by the portable code reading means appropriately arranged for each section, and the identification code data and the position data are wirelessly transmitted to the wireless control means. Then, information on the visitor specified by the identification code data is extracted from the customer database, and a history database is created together with the position data.
In other words, it is possible to accurately identify the visitor to each section by easily reading the identification code,
Further, it is possible to grasp and manage the number of visitors in each section based on the created history database.

[0009]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Preferred embodiments of the present invention will be described below with reference to the drawings. FIG. 1 shows a conceptual configuration diagram of a visitor management system of the present invention. The visitor management system 11 shown in FIG. 1 is applied to, for example, an exhibition booth in each section where a venue for an exhibition is divided into a plurality of sections, and, for example, a local LAN (Loca).
l Aera Network) is connected to a management server 13 as a management means, and a wireless control server 14 as a wireless control means.
Is connected. By using the computer network 12, visitor management and visitor management can be easily performed.

[0010] The management server 13 includes a customer database (DB) 15 in which information on a visitor or a prospective visitor that is grasped in advance is stored. At least information on the visitor in response to a request from the wireless control server 14 is stored. The data is extracted from the customer database 15 and transmitted, and the history data is read from the history DB described later, and a process relating to the state of stopping by each exhibition booth is performed.

The wireless control server 14 creates a history DB 16 and includes wireless relay means 17 such as a transmitter, and wireless bar code readers (BCRs) 18A to 18C which are code reading means arranged for each exhibition booth. It receives identification code data and position data described below transmitted from 18N. That is, the wireless bar code reader (BCR) 18
The identification code data and the position data from A to 18N are received, and at least information on the visitor specified by the identification code data is extracted from the customer DB 15, and the history DB 16 is created together with the position data.

[0012] Here, when a visitor comes to the exhibition, the visitor carries an identification tag with an identification code (for example, a bar code) unique to the visitor (to be described later), and is attached to the identification tag. The bar code is wireless BCR18A ~
It is read at 18N. That is, the wireless B
The CRs 18A to 18N transmit the read barcode data and the pre-stored position data of each exhibition booth to the wireless relay means 17 on a weak radio wave. The wireless BCRs 18A to 18N are:
It is not always necessary to arrange them at each exhibition booth, and they may be arranged at locations corresponding to parameters for which statistics will be performed later.

In FIG. 1, a reception terminal 19 for transmitting visitor data at the time of reception to the management server 13 and terminals 20A to 20N corresponding to each exhibition booth are connected to the computer network 12, respectively. That is, each of the terminals 19, 20A to 20N may be connected to the management server 13, the wireless control server 14, and the later-described printing unit 2 according to predetermined conditions (for example, requesting an ID number and a password).
1 is freely accessible.

A printing means 21 is connected to the computer network 12 and prints at least the contents related to the processing by the management server 13. Note that the printing unit 21 is not necessarily a computer network 12
To the management server 13, the radio control server 14, and the terminals 19, 20A to 20N.

FIG. 2 is a schematic block diagram of the management server shown in FIG. The management server 13 shown in FIG. 2 includes at least a reception data input unit 31, a visitor list creation unit 32, a data output unit 33, a statistics file creation unit 34, a file output unit 35, and an inquiry unit 36. The reception data input means 31 receives the reception data from the reception terminal 19, and displays the data of all the visitors who have performed the reception procedure (reading the barcode attached to the reception ticket for reception described later). Sent.

The visitor list creation means 32 is based on the visitor data input by the reception data input means 31 and stores a customer DB
The customer data corresponding to the visitors is extracted from 15 and a visitor list based on the customer data of all the visitors is created. Visitors who are not stored in the customer DB 15 (that is, visitors other than prospective visitors) are required to enter predetermined items in a reception slip, store these items in the customer DB 15, and newly describe them later. An admission ticket with a barcode may be issued.

The data output means 33 is provided for the wireless control server 1
When a request for customer data is received from the server 4, the data corresponding to the requested customer is extracted from the visitor list (or the customer DB 15) and transmitted to the wireless control server 14. The statistics file creating means 34 performs statistical processing for the visitors based on the above-mentioned visitor list, and obtains the history data for each exhibition booth from the history DB 16 for the visitors of each exhibition booth. Perform processing (described below). The statistical processing is performed in a table format as described later, or in a graph format such as a bar graph, a pie graph, and a line graph.

The file output means 35 transmits the data file of the statistical processing to the terminal which has made the request, processes it on its own management server 13, or prints it with the printing means 21. Inquiring means 36, under an inquiry of the above-mentioned statistical file from a predetermined terminal, under predetermined conditions (ID,
The statistical file is transmitted to the terminal by inputting a password or the printing unit 21 performs printing.

FIG. 3 is a schematic block diagram of the wireless control server shown in FIG. Wireless control server 1 shown in FIG.
4 includes at least a receiving unit 41 and a history DB managing unit 42. The receiving means 41 includes the wireless BCR 18
Bar code data and position data from A to 18N are
Received via the wireless relay means 17. The history DB management unit 42 stores the barcode data and the position data received by the reception unit 41 and the date and time in the history DB 16 and sends the history data in response to a history data request from the management server 13. Is what you do.

FIG. 4 is an explanatory diagram of an admission ticket used for visitor management, and FIG. 5 is a flowchart of visitor management by the management server. In FIG. 4, first, based on a list of invitees from each exhibition booth,
Information such as exhibitions is mailed or advertised to encourage visitors to be registered in the customer DB 15 by FAX or e-mail, etc., based on this registration information. A shipping postcard 51 is mailed as a prospective visitor as shown in FIG. In addition, by registering as a visitor in the customer DB 15, each exhibition booth can be connected to the computer network 1
2, the customer DB 15 can be accessed using an ID and a password, and it is possible to confirm the visit schedule of the customer who has sent the invitation as an inviter in advance.

The shipping postcard 51 is made of, for example, three leaves, a folding line 53A is formed between the first leaf 52A and the second leaf 52B, and a cutting line 53B is formed between the second leaf 52B and the third leaf 52C.
Is formed, and a cut line 53C is formed in which the third leaf 52C can be separated into two. The address and name are printed on the front surface of the first leaf 52A, and the reception ticket 54 and the reception ticket 55 are printed on one surface of the third leaf 52C with the cutoff line 53C interposed therebetween. The sent customer name is printed on the reception admission ticket 54 and the admission ticket 55, and a bar code (for example, an ID number) 56 that is an identification code unique to the customer.
Is printed on each. The contents of the exhibition are printed on other parts of the shipping postcard 51 as needed.
3A and the cut line 53B are folded and mailed as three folds (each contact surface is coated with a peelable adhesive).

When the postcard 51 is received and the applicant wishes to enter the exhibition hall, the dispatch postcard 51 is presented at the reception of the exhibition hall.
The admission ticket 54 is held at the reception, and the admission ticket 55 is stored in a transparent holder 57 as shown in FIG. At the reception, the barcode 56 of the reception ticket for reception 54 is read, and the barcode data is transmitted from the reception terminal 19 to the management server 13 via the computer network 12. In addition, at the time of reception, the visitor forgets the shipping postcard 51 and performs admission procedures with a business card,
In the case where a business card or the like is presented together with 1 and if there is a change in attribute data such as the affiliation or position of the customer registered in the customer DB 15 based on the business card, update data is input.

Therefore, in the management server 13, FIG.
As shown in (1), first, the visitor data (barcode data) from the reception terminal 19 is input by the reception data input means 31 (step (S) 1), and the customer data based on the data unique to the visitor is entered. List creation means 32 is customer DB
15 (S2). Then, the visitor list creating means 32 extracts all the visitor data from the customer DB 15 based on each barcode data received from the reception and creates a visitor list (S3).

When a visitor stops at a predetermined exhibition booth, the wireless BCR 18A-1
By reading the barcode 56 of the admission ticket 55 stored in the holder 57 at 8N, the read barcode data and position data (position data of the exhibition booth) are wirelessly transmitted to the wireless control server 14 (wireless relay means 17). Sent by In the wireless control server 14, as shown in FIG. 5B, when the wireless data (barcode data and position data) is received by the receiving means 41 (S11), the received data (ID number of the barcode data) is received. The management server 13 requests the specified customer data (visitor data) (S12).

The management server 13 extracts and outputs the requested customer data from the visitor list (may be directly from the customer DB 15) to the wireless control server 14 (S13). In the wireless control server 14, the customer data transmitted from the management server 13 and obtained,
And the stop date and time are stored in the history DB 16 (S14).
Then, as described above, the customer data and the date and time of each visitor who dropped in for each exhibition booth (position data) are stored in the history DB 16, so that which exhibition booth there was and how many visitors were present History data of who dropped in will be saved.

That is, by using the wireless BCRs 18A to 18N at each exhibition booth, there is no need to make troublesome bookkeeping or the like at the exhibition booth where the visitor has dropped in, and the number of drop-offs can be easily and accurately determined. It will be possible to grasp.

Next, FIG. 6 shows a flowchart of the statistical processing of the number of visitors to the exhibition booth, and FIG. 7 shows an explanatory diagram of an example of the management situation by the management server. In FIG. 6, the management server 13 first creates a visitor statistic as shown in FIG. 7A for a three-day session (S21 in FIG. 6). This visitor statistics shows the statistics of the number of visitors per hour, for example, for each day in three days, but the statistics of the number of visitors per hour for each date may also be created. .

In FIG. 6, when the management server 13 obtains statistics of the number of visitors at each exhibition booth, it requests history data from the wireless control server 14 (S22). In response, the wireless control server 14 extracts the history data stored in the history DB 16 and sends it to the management server 13 (S
23). In this case, the request of the history data by the management server 13 is the data of the visitor who stopped at the predetermined exhibition booth and the date and time data. Then, statistical processing is performed based on these data, and a statistical file is created (S
24).

As shown in FIG. 7 (B), for example, in the booth A, the statistics file is processed in the form of a table in the form of a table in which the processing of the statistics of the number of people dropped in every hour is performed after the end of the day. A file is created. In addition,
After the end of the session, these compiled statistics are processed and a file is created. For example, after the end of the day, the statistics file of the number of drop-offs is requested by a print request (S25)
The printed information is printed by the printing means 21 and distributed to the exhibition booth company or the like as needed (S26).

On the other hand, terminals 20A to 20N of each exhibition booth
If there is a further request, the file is output to the terminals 20A to 20N via the computer network 12 (S2
7). Also, if there is a request from each exhibition booth,
It is also possible to create a stop-by list of dropped-in customers as shown in FIG. Note that, as described above, the statistics file is not limited to the table format file shown in FIG.
Even a file in a graph format such as a line graph can be easily created.

As described above, the admission ticket 55 held by the visitor
The bar code 56 is read by the wireless BCRs 18A to 18N appropriately arranged at each exhibition booth, and the bar code data and the position data are wirelessly transmitted to the wireless control server 14, and specified by the bar code data together with the received position data. By extracting information on the visitors from the customer DB 15 and creating a history DB 16, it is possible to accurately grasp the visitors to each exhibition booth by easily reading the barcode 56 of the admission ticket 55. In addition, the number of visitors at each exhibition booth can be grasped and managed based on the created history DB 16.

Next, FIG. 8 is a flowchart showing an example of the status inquiry by the terminal, and FIG. 9 is an explanatory diagram for the status inquiry from the terminal. Incidentally, the statistical processing shown in FIGS. 6 and 7 is performed by, for example, the management server itself (exhibition organizer side). In the case of inquiring of the visitor status from each of the terminals 20A to 20N, FIG. 8 and FIG. explain.

In FIG. 8, predetermined terminals (20A to 20A)
N) makes an inquiry request to the management server 13 via the computer network 12 (S31). If the inquiry request is in a reception status, the screen becomes a reception status inquiry screen as shown in FIG. 9A, and if the inquiry request is a drop-in status, a drop-in status inquiry screen as shown in FIG. 9B is displayed. You will be prompted for a password. Therefore, the terminal (20A-2
0N), the user inputs an ID number and a password on a desired inquiry request screen (S32).

The management server 13 authenticates the ID number and the password (S33), and ends if they do not match.
If they match, a file corresponding to the request (statistics file of reception status or statistics file of drop-in status related to the exhibition booth) is extracted from the statistics file (S34) and output to a file (S35). If there is a print request for the file in response to the inquiry request (S36), the file is printed by the printing means 21 and sent (S37). In this way, it is possible to improve the convenience by enabling status inquiry from the terminals 20A to 20N to the management server 13 while ensuring security.

[0035]

As described above, according to the first and second aspects of the present invention, the identification code of the identification tag held by the visitor is read out by the portable code reading means arranged in each section as appropriate. The code data and the position data are transmitted wirelessly to the wireless control means, and information on the visitor specified by the identification code data is extracted from the customer database to create a history database together with the received position data. The visitor of each section can be easily and accurately grasped and managed.

According to the third and fourth aspects of the present invention, when the history database is created by the wireless control means, the management means extracts the visitor information from the customer database and sends it out.
By reading the history data from the history database and performing the process related to the drop-in situation for each section, and printing the contents related to the process as appropriate by the printing unit, the visitor and the drop-off person for each section can be easily and accurately determined as described above. Can be grasped and managed.

According to the fifth and sixth aspects of the present invention, there are provided a predetermined number of terminals which are accessible to at least the management means under predetermined conditions, and the radio control means, the management means, and the predetermined number of terminals are appropriately connected to a computer network. , It is possible to easily perform visitor management and visitor management.

[Brief description of the drawings]

FIG. 1 is a conceptual configuration diagram of a visitor management system of the present invention.

FIG. 2 is a schematic block diagram of the management server of FIG. 1;

FIG. 3 is a schematic block configuration diagram of the wireless control server of FIG. 1;

FIG. 4 is an explanatory diagram of an admission ticket used for visitor management.

FIG. 5 is a flowchart of visitor management by the management server.

FIG. 6 is a flowchart of a statistical process of the number of visitors at the exhibition booth.

FIG. 7 is an explanatory diagram of an example of a management situation by a management server.

FIG. 8 is a flowchart illustrating an example of a situation inquiry by a terminal.

FIG. 9 is an explanatory diagram for situation inquiry from a terminal.

[Explanation of symbols]

11 Visitor Management System 12 Computer Network 13 Management Server 14 Wireless Control Server 15 Customer Database (DB) 16 History Database (DB) 17 Wireless Relay Means 18A-18N Wireless Barcode Reader (B
CR) 19 Reception terminal 20A-20N Booth terminal 21 Printing means 32 Visitor list creation means 34 Statistical file creation means 36 Inquiry means 42 History DB management means 51 Shipping postcard 54 Reception admission ticket 55 Admission ticket 56 Barcode

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Claims (6)

[Claims] The present invention is applied to an event where a venue is divided into a plurality of places and an event is held in each section, and at least a visitor management which grasps and manages a visitor's stopping at a predetermined section. A system, comprising: a customer database in which information on the visitor or a prospective visitor which is grasped in advance is stored; and the visitor has at the time of the visit, at least an identification code for identifying the visitor is attached. And an identification tag for reading the identification code of the identification tag. The identification tag is arranged at a predetermined location in the venue so as to be portable, and the data of the arrangement position is wirelessly transmitted together with the read identification code data. Code reading means for receiving the identification code data and the position data from the code reading means, and at least information on the visitor specified by the identification code data. A visitor management system, comprising: wireless control means for extracting a customer database and creating a history database together with location data. 2. A visitor management system according to claim 1, wherein said predetermined number of code reading means are arranged for each section of said hall. 3. The visitor management system according to claim 1, further comprising: the customer database;
Having management means for extracting and sending information of a visitor in response to a request from the wireless control means from the customer database, reading history data from the history database, and performing processing relating to a stop-at state to the predetermined location; A visitor management system characterized by the following. 4. A visitor management system according to claim 1, further comprising a printing unit for printing at least contents related to processing by said management unit. . 5. A visitor management system according to at least one of claims 1 to 4, wherein said system has a predetermined number of terminals which are accessible to at least said management means according to predetermined conditions. Person management system. 6. A visitor management system according to claim 1, wherein at least said wireless control means, management means, and a predetermined number of terminals are connected to a computer network. Visitor management system.