JP2000298517A - Equipment control and monitoring system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To quickly restore the abnormal states of various equipments. SOLUTION: This system has an abnormality detection means 102 for detecting the abnormal state of an equipment 101 and an abnormal state sorting means 105 for automatically distributing the communication destination of the abnormal state on the stage of the abnormal state and transmiting the abnormal state to the prescribed distribution destination as a mail. Since a restoration means also is simultaneously attached to the mail, the equipment 101 can be quickly restored.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system capable of detecting an abnormality of various devices from any place. In particular, the present invention relates to a system for promptly recovering an abnormality according to the content of an abnormal state in the field of a machine tool or the like.

[0002]

2. Description of the Related Art Conventionally, when an abnormal state of various devices, particularly a machine tool or the like, occurs, the occurrence of the abnormality is notified through an emergency call device such as a patrol light at the site or a pager carried by a person in charge. . In such a system, it is possible to grasp the abnormalities of the site, but it is difficult to recover the contents unless a person with a certain skill inspects the site. Therefore, even in the case of the recovery of a light abnormality, there is an inefficiency that the recovery has to be performed by a highly skilled person.

[0003] When there is no highly skilled person at the site, or when there is no person who can appropriately deal with the abnormality, the recovery staff cannot collect enough information at the site, In addition, mistakes often occurred such that the collected information could not be sufficiently analyzed and correct responses could not be made. In such cases, not only the equipment was shut down, but also the situation where abnormalities were unexpectedly affected was developed.

In the case of a CIM or the like, an abnormal signal is usually managed by a central computer, so that necessary information does not reach the site when a network-related trouble occurs, and complicated computer operation related to the CIM is required at the site. At present, it is often the case that a certain system has not been operated properly.

[0005]

As described above, in the conventional system, when an abnormality occurs, it is difficult to efficiently recover the abnormality. That is, when an abnormality occurs, an abnormality occurrence signal is simply issued without considering the degree of the abnormality. There has been a long-awaited need for a system that quickly performs a recovery process corresponding to an abnormal state.

[0006] Also, if a system is provided that does not allow an appropriate judgment to be made and an erroneous recovery to be performed even when an abnormality occurs and there is no necessary person in charge at that time, it would be very convenient. is there. Alternatively, even if the person in charge is not present at the site, if the contents of the abnormal state are known, the person in charge can recover remotely or by contacting the person.

In the case of a CIM or the like, if any failure occurs in the network or the system as a whole, even if an abnormality occurs in the device, the device cannot be recovered until the failure in the network or the system as a whole is resolved. If there is a system that can restore the equipment independently of such a large system, it is very convenient as above.

[0008]

The present invention employs the following method to solve the above-mentioned problems. In other words, in a system for controlling and monitoring devices, an abnormality detecting means, when an abnormality is detected, an abnormality is delivered to at least one selected from a wireless portable terminal, an e-mail, and a WWW homepage when the abnormality of the device is detected. And an abnormal state classifying unit. The abnormal state is classified by the abnormal state, that is, the abnormal state is classified by the abnormal state classifying unit. Abnormality information). The above-described abnormal state classification means determines an abnormal stage by referring to a table registered in advance according to the contents of the abnormal state. The abnormal stage may be determined as needed. Alternatively, the abnormal state classifying means may determine an abnormal stage by referring to a table registered in advance according to the contents of the abnormal state, and may provide a predetermined sending unit corresponding to the abnormal stage.

Similarly, in a system for controlling and monitoring a device, an abnormality detecting means, when an abnormality is detected, the state of the device and information on the device abnormality are transmitted to a wireless portable terminal, electronic mail, WW
A distribution means for distributing the information to at least one selected from the W homepage, and a storage means for storing the recovery information as a set of the abnormal state and the recovery information for recovering the abnormal state; What is necessary is just to add the recovery information for the above-mentioned abnormality stored in the information and send it to a predetermined distribution destination.

[0010] Alternatively, in a method combining the above two methods, that is, in a system for controlling and monitoring an apparatus, an abnormality detecting means, a state of the apparatus when an abnormality is detected,
Distribution means for distributing the control information of the device to at least one selected from a wireless portable terminal, e-mail, and WWW home page, abnormal state classification means, and recovery information for recovering the abnormal state by a set of abnormal state and recovery information It has a storage means for storing, the abnormal state is classified by each abnormal state, that is, the abnormal state classifying means, and the state of the apparatus and the abnormality information of the apparatus are transmitted to a predetermined distribution destination corresponding to the abnormal state. With the above-mentioned restoration information. This abnormal state classification means determines an abnormal stage by referring to a table registered in advance according to the contents of the abnormal state, in the same manner as the above-described method. The abnormal stage may be determined as needed. Alternatively, the abnormal state classifying means may determine an abnormal stage by referring to a table registered in advance according to the contents of the abnormal state, and may provide a predetermined sending unit corresponding to the abnormal stage.

[0011] This storage means enables new registration when there is unregistered abnormal state recovery information. When an abnormal condition that has not actually been stored in the past occurs at the site, the cause is manually searched for and recovered, but at that time prepare the input / output terminal and input the recovery method and register it in the above storage means I just need. In this case, if this system is connected to a network, it sends the input recovery information to the same type of device as the above-mentioned device, and stores it in the storage means of the relevant device. It can be easily restored.

Further, in such a system, it is more useful to have a storage means for storing the unique information of each device. This unique information includes model name information, lot number information, installation date and time information, installation location information, equipment error history information,
The information may be at least one selected from device appearance information, device drawing information, device remodeling history, device repair history information, and device contact information. This system is connected to a network, and if the unique information of the same type of device is centrally managed by a specific server, the management becomes efficient.

It is further useful to provide an optimum recovery method extracting means for performing information mining from a set of abnormal state information and recovery information and automatically analyzing the information to extract optimum recovery information for the abnormal state.

A predetermined recovery method is read from the stored recovery information, converted into a recovery program processing format, and the device is automatically recovered. The recovery information is selected from an electronic mail format, a WWW format, and a format specific to each model. What is necessary is just to transmit in the form comprised in at least one format. The stored recovery information indicates the recovery method as an e-mail format, WWW format,
The data may be transmitted as a recovery module configured in at least one format selected from formats specific to each model, and the recovery module may recover the above-described device while a person in charge performs interactive processing. Alternatively, the restoration module may express the image by a perceptual means such as displaying an image or expressing it by voice, and the operator may perform the restoration with reference to the image.

[0015] If the devices constituting this system are provided in the vicinity of the devices and operated as a system independent of an external network in combination with the devices, the influence of external factors is greatly reduced. Even if the network of the system such as the CIM or the entire system goes down, only the devices can be recovered from the abnormal state. Further, if the presence or absence of the above-mentioned abnormality and the abnormality information are transferred to the wireless portable terminal in the form of e-mail, the person in charge can grasp the situation from a distance.

[0016]

With the system described above, it is possible to distribute an abnormal state and its contents to a necessary place or an appropriate person when the apparatus becomes abnormal. In addition, a restoration method can be obtained at the same time as needed, so that restoration can be quickly performed. Even if the device is part of a large system, it can be restored independently.

[0017]

DESCRIPTION OF THE PREFERRED EMBODIMENTS The present invention will be described below in detail based on an actual example. FIG. 1 is an overall configuration diagram of the present embodiment. When an abnormality occurs while monitoring the device 101, an abnormal state detection unit 1
02 is used to detect an abnormality. This abnormal state classification unit 105
Classify the abnormal state as necessary. At this stage of the abnormal state, the apparatus 101 is abnormal, and the details of the abnormality are transmitted to the person in charge via the network distribution management unit 106 and the mail client 103 by e-mail or the like.

FIG. 2 shows destinations to be transmitted according to the classification of the abnormal state at that time. The table relating to the abnormal stage and the transfer time is set in advance in the abnormal state classification unit.
When the condition is changed, the change may be made via the web. Here, if the content of the abnormal state is classified as a serious abnormal stage 1 stage, an e-mail is sent to the concerned persons A, B, and C at the same time as the occurrence of the abnormal state. The abnormality information is also transmitted to the mobile terminal. When classified as the abnormal stage 2, the mail is transmitted to Mr. B and Mr. C in the same manner as described above, and the abnormal information is transmitted to Mr. C to the portable terminal. If the abnormal stage is light, that is, abnormal stage 3
If it is classified as a stage, a mail may be sent to Mr. C at 9:00 or 15:00. In the present embodiment, the abnormal stage is set to three stages, but the present invention is not limited to this, and may be set freely as needed.

The aforementioned mail is sent to the network connection unit 107.
Wireless terminal 112 or 1 which each person has from the external network via the wireless transmission facility 111 via
13 to inform each person in charge of the abnormality and the content of the abnormality. In particular, when it is not necessary to send the message to the wireless terminal, the message may be sent to the e-mail server 110 using ordinary mail. Alternatively, the information may be transmitted to a WWW server and browsed as necessary.

Next, a case in which abnormality information and recovery information for the abnormality information are required will be described. When the device 101 is in an abnormal state and the recovery information for the content of the error is registered in the error information storage unit 105 and the recovery information storage unit 106 in advance, the error information and the recovery information are transmitted in the same manner as described above. do it.

That is, when an abnormal state occurs in the device 101, an abnormal state is detected by the abnormal state detecting section, and recovery information corresponding to the abnormal information is stored in the abnormal information storage section 105 and the abnormal information storage section 106.
From the recovery information storage unit, and sends it out to the necessary person or device through the network distribution management unit 106 and the network connection unit 107.

Of course, the distribution destination may be changed according to the abnormal stage as described above, if necessary. In this case, the abnormality information may be transmitted to all the members by e-mail, and the recovery information may be transmitted to the portable terminal only to a specific person in charge. The abnormal stage and the destination are not limited to the present embodiment, and may be set arbitrarily as needed.

If a new abnormal state occurs in the device 101 and no recovery means for this abnormal state has been registered, the procedure for actually recovering the data at the site is stored in the recovery information storage unit 106 at 105 The abnormality information storage unit pair may be registered. If necessary, the pair of the abnormality information and the recovery information is registered in the abnormality information storage unit and the recovery information storage unit of another device of the same type via the network.

FIG. 3 shows this state. Where 301
Is a device in which an unregistered abnormal state has occurred, and its recovery information is registered in the recovery information storage unit of the control monitoring system 302.
Then, the pair information of the abnormality information and the recovery information is registered in the recovery information storage unit of the control monitoring system 304 of the device 303 of the same type as the device 301 via the network.

In this case, the recovery is performed by transmitting the recovery information to a recovery processing program module or a necessary device of the same type in the form of mail. The recovery processing module may have a function of performing script processing of the content received by e-mail and changing it to a program module.

Further, in order to make the recovery work efficient, it is sufficient that the information on the device is independent of an external network. In a system such as a CIM, when information of each device is managed only at the central center, if a network failure occurs, the device cannot be recovered until the network failure disappears. The system is composed of devices independent of a network (including an intranet), and is an independent system combined with the device 101.

Further, the recovery information may be converted into an interactive processing type module and transmitted to a person in charge, and the person in charge may perform recovery processing for recovery along this interactive processing type module. Alternatively, the recovery information may be transmitted in a module in the form of text information, image information, and audio information that can be read by a person in charge, and the person in charge may perceive the contents of this module to perform the recovery work. If possible, restoration work can be performed from the web, even if the person in charge is not near the equipment.

In this independent system, device model name information, lot number information, installation date and time information, installation location information,
A device-specific information storage portion 114 for storing device abnormality history information, device appearance information, device drawing information, device remodeling history, device repair history information, and device contact information is provided. When recovering an unknown abnormal state, recovery may be performed by utilizing the information in the device-specific information storage section 114.

Reference numeral 305 in FIG. 3 denotes a centralized management center for centrally managing abnormality information, recovery information, and unique information of the same type of equipment. Here, an abnormal state that frequently occurs in the same type of equipment, recovery information for the state, and the like are collected. Therefore, by performing information mining, an optimal recovery method for a specific abnormal state can be obtained.

[0031]

As described above, according to the present invention, when various devices are in an abnormal state, the contents thereof are efficiently communicated to a person in charge and quick recovery is possible. In addition, before the worker at the site notices the abnormality of the device, the support person can first detect the abnormal state and recover. Further, since necessary device information exists in an independent system without depending on an external server, it is possible to recover from an abnormal state irrespective of a situation such as an intranet.

[Brief description of the drawings]

FIG. 1 is an overall view of an embodiment.

FIG. 2 Table of abnormal stages

FIG. 3 is a network processing diagram in the case of the same type of device.

Claims (15)

[Claims] In a system for controlling and monitoring a device, an abnormality detecting means detects a state of the device when an abnormality is detected.
A distribution unit that distributes the abnormality information of the device to at least one selected from a wireless portable terminal, an e-mail, and a WWW homepage; and an abnormal state classification unit, and transmits the information to a predetermined distribution destination set in advance according to the abnormal state. An equipment control and monitoring system, characterized in that: 2. A system for controlling and monitoring an apparatus, wherein an abnormality detecting means detects a state of the apparatus when an abnormality is detected.
Distribution means for distributing abnormality information of the device to at least one selected from a wireless portable terminal, e-mail, and WWW homepage, and accumulation means for accumulating restoration information as a set of abnormal state and restoration information for restoring the abnormal state. A device control and monitoring system, wherein the restoration information is added to the state of the device and the control information of the device, and transmitted to a predetermined distribution destination. 3. A system for controlling and monitoring an apparatus, wherein an abnormality detecting means detects a state of the apparatus when an abnormality is detected.
Distribution means for distributing device abnormality information to at least one selected from a wireless portable terminal, e-mail, and WWW homepage, abnormality state classification means, and restoration information for restoring the abnormal state by using a set of abnormal state and restoration information A device control and monitoring system, comprising a storage unit for storing the status of the device and the recovery information added to control information of the device to a predetermined distribution destination set in advance based on the abnormal state and transmitting the information. 4. The apparatus control and monitoring system according to claim 2, wherein said storage means can newly register when there is unregistered abnormal state recovery information. 5. The system according to claim 2, wherein the system is connected to a network, sends the restoration information to a device of the same type as the device, and stores the restoration information in a storage unit of the device. Item 4. The device control and monitoring system according to Item 3. 6. The device control and monitoring system according to claim 1, wherein said system has a storage means for storing unique information of each device. 7. The unique information includes model name information, lot number information, installation date and time information, installation location information, equipment abnormality history information,
7. The apparatus according to claim 6, wherein the information is at least one piece of information selected from device appearance information, device drawing information, device remodeling history, device repair history information, and device contact information.
Item control and monitoring system. 8. An apparatus according to claim 2, further comprising an optimum recovery method extracting means for automatically analyzing the set of the abnormal state information and the recovery information and extracting optimum recovery information for the abnormal state. Item control and monitoring system. 9. A predetermined recovery method is read from the stored information, converted into a recovery program processing format, the device is automatically recovered, and the recovery information is selected from an electronic mail format, a WWW format, and a format specific to each model. 4. The device control and monitoring system according to claim 2, wherein the information is transmitted as information configured in at least one format. 10. The stored information is composed of a recovery module constituted by at least one format selected from an e-mail format, a WWW format, and a format specific to each model, and the recovery method is executed by the recovery module through interactive processing. Item 4. The device control and monitoring system according to item 2 or 3, wherein the system is restored. 11. The stored information comprises a recovery module composed of at least one format selected from an electronic mail format, a WWW format, and a format specific to each model, and instructs a recovery method perceptually by the recovery module. Item 4. The device control and monitoring system according to Item 2 or 3. 12. The device control and monitoring system according to claim 7, wherein said system is connected to a network, and said specific information is used to integrally manage devices of the same type by a specific server. 13. An apparatus control and monitoring system according to claim 1, wherein an apparatus constituting a system is provided in the vicinity of said apparatus and operated as an independent system in combination with said apparatus. system. 14. The abnormal state classifying means according to claim 1, wherein said abnormal state classifying means determines an abnormal stage by referring to a table registered in advance according to the contents of the abnormal state. Equipment control and monitoring system. 15. The abnormal state classifying means includes a predetermined sending means corresponding to the abnormal state, determining an abnormal state by referring to a table registered in advance according to the contents of the abnormal state. Claims 1 or 3
Item control and monitoring system.