JP2000215345A - Screen control method for automatic teller machine, and monitoring system therefor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To prevent a control instruction to an automatic teller machine(ATM) from being erroneously executed again when a job application(AP) is displayed on a clerk browser and a monitor browser by providing a browser control mechanism for deleting the control instruction to the ATM of a user job application(AP) and the clerk job AP. SOLUTION: When displaying a user job AP 120a displayed on a user browser 110a and a clerk job AP 120b displayed on a clerk browser 110b while using a monitor browser 310, the user job AP 120a is acquired from the user browser 110a by a browser control mechanism 110c, the user job AP 120a is analyzed, the control instruction to an ATM 100 is deleted and a user job AP 121a is displayed on the monitor browser 310. Further, the clerk job AP 120b is acquired from the clerk browser 110b by the browser control mechanism 110c, this clerk job AP 120b is analyzed, the control instruction to the ATM 100 is deleted and a clerk job AP 121b is displayed on the monitor browser 310.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automatic cash transaction apparatus for performing cash transactions, and more particularly, to a browser which sends a browser request to a server on a network and controls the acceptance or withdrawal of cash based on the received information. Regarding the system used.

[0002]

2. Description of the Related Art An automatic teller machine provided with a user display means for displaying operation information of a user and a staff display means for displaying operation information of a staff is disclosed in, for example, JP-A-5-2678. There is an operation display device of an automatic machine.

This system is provided with a CRT for displaying operation information of a user and a staff operation unit display device for displaying operation information of a clerk. Operation guidance to the clerk is displayed on the clerk operation unit display device. It can be displayed using images.

A system for performing a joint work using a plurality of browsers is disclosed, for example, in Japanese Patent Laid-Open No. 10-124461.
There is a computer and an execution method described in Japanese Unexamined Patent Application, First Publication No. H11-26095.

In this system, the same information can be displayed on a plurality of browsers or a collaborative operation can be performed by redirecting events / messages generated in the browsers between the browsers.

[0006]

However, the above-mentioned conventional system for performing a collaborative operation using a browser is designed on the premise of a plurality of computers having substantially the same configuration on a network. In a cash vending machine having a display means and an operation input means, it is not considered that a plurality of browsers are operated on the same memory for each display means, and that the cash vending machine is controlled by information received by the browser. Was.

[0007] For this reason, when the information received by the browser 1 is transferred to the browser 2, there is a problem that the control command of the automatic teller machine processed by the browser 1 is processed again when the information is transferred to the browser 2. Was.

[0008] An object of the present invention is to solve the above-mentioned problems, and in order to prevent the re-execution of a control command of an automatic teller machine which has been processed at least once when information is transferred between browsers. An object of the present invention is to provide a screen control method for a transaction machine.

[0009]

In order to solve the above problems, the present invention provides a user display means for displaying operation information of a user, a user operation input means for inputting a user operation, and a staff member. In an automatic teller machine having clerk display means for displaying the operation information of the clerk and clerk operation input means for inputting the clerk's operation, the browser is displayed on each of the user display means and the clerk display means, Even if the display information of the browser displayed on the user display means is displayed on a part or all of the browser displayed on the attendant display means, the control instruction of the automatic teller machine is not processed by the received information. The control instruction of the automatic teller machine is deleted from the display information of the browser displayed on the user display means, and the browser control means which can be displayed on the attendant display means is provided. That.

[0010] When the display information of the browser displayed on the user display means or the display information of the browser displayed on the attendant display means is notified to the monitoring terminal on the network, the control command of the automatic teller machine is transmitted. By deleting, when the notification information is displayed on the browser of the monitoring terminal, a browser control means for preventing the control command of the automatic teller machine from being erroneously processed is provided.

As described above, even if the display information of the browser displayed on the user display means is displayed on the clerk display means by the clerk and displayed on the browser, the control command of the automatic teller machine is processed. To provide a screen control method and a monitoring system for an automatic teller machine in which a control command for the automatic teller machine is not erroneously processed even if notification information is displayed on a browser of a monitoring terminal on a network. Can be.

[0012]

DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of a screen control method and a monitoring system in an automatic teller machine according to the present invention will be described below.

FIG. 1 is a block diagram showing an embodiment of a screen control method and a monitoring system in an automatic teller machine according to the present invention, which will be described below.

100 is an automatic teller machine, 200 is a server, 300 is a monitoring terminal, 400 is an automatic teller machine 10
0, a network connecting the server 200 and the monitoring terminal 300.

The automatic teller machine 100 and the server 20
0, it is assumed that a plurality of monitoring terminals 300 are connected by a network 400.

The automatic teller machine 100 comprises at least two display devices, a user display device 100a for displaying operation information of a user and a clerk display device 100b for displaying operation information of a clerk. 100a displays the user browser 110a, and the clerk display device 100b displays the clerk browser 110b.

The server 200 is a server device on a network that provides a user business application 120a (hereinafter, application is abbreviated as AP) and a clerk AP 120b by a business server 210 in response to a browser request of the automatic teller machine 100.

Here, the user browser 110a of the automatic teller machine 100 communicates with the user business AP of the business server 210.
By requesting the browser 120a and processing the user business AP 120a, the user service of the automatic teller machine 100 is provided. Staff browser 11 of automatic teller machine 100
0b provides a clerk service of the automatic teller machine 100 by making a browser request for the clerk service AP 120b of the business server 210 and processing the clerk service AP 120b. The display of these business APs is processed via the browser control mechanism 110c.

Here, the user business A of the business server 210
There are a plurality of P120a and clerk work AP120b, and at least one or more work A according to the provided service.
Let P be a browser request and be processed.

The monitoring terminal 300 displays the user AP 120 displayed by the monitoring browser 310 on the user browser 110a and the attendant browser 110b of the automatic teller machine 100.
a and the attendant AP 120b are displayed.

Here, as shown in FIG. 2, the automatic teller machine 100 of the present invention comprises a user display device 100a on the front and an attendant display device 100b on the rear, and the front and the rear are separated by a wall. Shall be used.

FIG. 3 is a detailed block diagram of the automatic teller machine 100 of the present invention.

Reference numeral 100a denotes a user display device, which is a display device such as a CRT or a liquid crystal display device. 100b denotes an attendant display device, which is a display device such as a CRT or a liquid crystal display device.
Is a memory in which a program is loaded, 100d is a user operation input device, and a keyboard on which a user operates and inputs;
An operation input device such as a mouse and a touch panel; 100e is a staff operation input device;
An operation input device such as a mouse or a touch panel; 100f, a CPU (central processing unit) for processing a program;
0 g is an HDD (hard disk drive) for storing data such as programs, and 100 h is a network 400.
100i is a voice generating device for assisting the operation of the user or attendant by voice, and 100j is a card reader / writer for reading / writing to / from the magnetic card and IC card of the user. Device, 100k is a passbook reading and printing device for reading and printing the magnetic stripe of the user's passbook, 1
00l is a cash storage / discharge device for receiving or paying out cash, and 100m is a BUS connecting these devices.
(Bus).

Next, in the automatic teller machine 100 of the present invention, a user operation AP 120a, which is display information of the user browser 110a displayed on the user display device 100a, is displayed on the clerk display device 100b by an operation of a clerk. The operation of deleting the control command to the automatic teller machine 100 by the browser control mechanism when displaying it on the attendant browser 110b will be described with reference to the operation flowcharts of FIGS.

The user's business AP is displayed on the user browser 110a.
When displaying 120a, the user browser 110a makes a browser request of the user business AP 120a to the business server 210, and provides the user business AP 120a of the business server 210 via the browser control mechanism 110c.
00a, ■, ■■■.

In addition, the clerk browser 110b displays the clerk work A
When displaying P120b, the clerk browser 110b issues a browser request for the clerk business AP 120b to the business server 210, and provides the clerk business AP 120b of the business server 210 via the browser control mechanism 110c.
b, ■, ■■.

Further, at this time, the user operation AP 120a displayed on the user browser 110a by the operation of the attendant.
Is displayed on the attendant browser 110b when the user browser 110a is displayed by the browser control mechanism 110c.
The user business AP 120a is obtained from ■, the obtained user business AP 120a is analyzed 500e, the control instruction to the automatic teller machine 100 is deleted 500f, the attendant browser 1
500g displaying the user business AP 121a on 10b,
■■.

As described above, when the user's business AP 120a having the control instruction to the automatic teller machine 100 is displayed on the attendant display device 100b by the operation of the attendant, the control instruction to the automatic teller machine 100 is processed again. It is possible to provide a screen control method for an automatic teller machine that does not need to be performed.

Next, in the automatic teller machine 100 of the present invention, the user service AP 120a, which is display information of the user browser 110a displayed on the user display device 100a, is displayed on the monitoring browser 310 of the monitoring terminal 300; FIGS. 4 and 6 are operation flowcharts showing the operation of deleting the control command to the automatic teller machine 100 by the browser control mechanism when displaying the staff business AP 120b which is the display information of the staff browser 110b displayed on the device 100b. This will be described with reference to FIG.

The user's business AP is displayed on the user browser 110a.
When displaying 120a, the user browser 110a issues a browser request for the user business AP 120a to the business server 210, and provides the user business AP 120a of the business server 210 via the browser control mechanism 110c.
00a, ■, ■■■.

The staff member browser 110b displays the staff member work A
When displaying P120b, the clerk browser 110b makes a browser request for the clerk business AP 120b to the business server 210, and provides the clerk business AP 120b of the business server 210 via the browser control mechanism 110c. 60
0b, ■, ■■.

In the monitoring browser 310, the user browser 1
When displaying the user task AP 120a displayed on the 10a and the staff task 120b displayed on the staff browser 110b, 600g and 600i, the user task AP 120a is transmitted from the user browser 110a by the browser control mechanism 110c.
The obtained user business AP 120a is analyzed 600e, the control command to the automatic teller machine 100 is deleted 600f, and the user business AP 121 is displayed on the monitoring browser 310.
600g to display a, ■■■. Further, the clerk service AP 120b is acquired from the clerk browser 110b by the browser control mechanism 110c.
b is analyzed 600h, the control command to the automatic teller machine 100 is deleted, and 600f
P121b is displayed. 600i, ■.

As described above, the user service AP 120a and the clerk service AP having the control command to the automatic teller machine 100 are provided.
When 120b is displayed on the monitoring browser 310 of the monitoring terminal 300, it is possible to provide a monitoring system for an automatic teller machine in which a control command to the automatic teller machine 100 is not processed again.

[0034]

Thus, the user business AP and the clerk business AP
Has a browser control mechanism that deletes the control command to the automatic teller machine, the control command to the automatic teller machine is erroneously executed again when the business AP is displayed on the attendant browser and the monitoring browser. It is possible to provide a screen control method and a monitoring system of an automatic teller machine without a cash machine.

Furthermore, by deleting the control commands to the automatic teller machine of the user business AP and the clerk business AP, it is possible to delete unnecessary information and to reduce the communication load on the network. is there.

[Brief description of the drawings]

FIG. 1 is a block diagram of an automatic teller machine system of the present invention.

FIG. 2 is a perspective view showing the appearance of the automatic teller machine of the present invention.

FIG. 3 is a detailed configuration diagram of the automatic teller machine of the present invention.

FIG. 4 is an operation flowchart of a screen control method of the automatic teller machine and a monitoring system.

FIG. 5 is an operation flowchart of a screen control method.

FIG. 6 is an operation flowchart of the monitoring system.

[Explanation of symbols]

100: automatic teller machine, 200: server, 300: monitoring terminal, 400: network, 100a: user display device, 100b: staff display device, 100c: memory, 1
00d: User operation input device, 100e: Staff operation input device, 100f: CPU, 100g: HDD, 100h
... Network I / F, 100i ... Sound generator, 10
0j: card reading / writing device, 100k: passbook reading / printing device, 100l: cash storage / discharge device, 100m: BUS,
110a: user browser, 110b: staff browser,
110c: Browser control mechanism, 210: Business server, 3
10: monitoring browser, 120a: user business AP, 12
0b: staff business AP, 121a: user business AP from which the control instruction has been deleted, 121b: staff business AP from which the control instruction has been deleted, 500a, 600a: user browser display,
500b, 500g, 600b: staff browser display, 6
00g, 600i: Monitoring browser display.

Claims (3)

[Claims] 1. A user display means for displaying operation information of a user, a user operation input means for inputting a user operation,
In a cash vending machine having clerk display means for displaying clerk operation information and clerk operation input means for inputting clerk operation, by sending a browser request to a server on a network via a network interface Receiving the information requested from the server, displaying the information on the display means, and controlling the automatic teller machine based on the received information; displaying the browser on each of the user display means and the clerk display means; Screen control of the automatic teller machine, characterized by comprising browser control means for displaying the display information of the browser displayed on the user display means on a part or all of the browser displayed on the attendant display means. Method. 2. The automatic teller machine according to claim 1, wherein
The browser is displayed on each of the user display means and the clerk display means, and by the operation of the clerk, the display information of the browser displayed on the user display means is displayed on a part or all of the browser displayed on the clerk display means. Even so, the control instruction of the automatic teller machine may be deleted from the display information of the browser displayed on the user display means and displayed on the attendant display means so that the received information does not process the control instruction of the automatic teller machine. A screen control method for an automatic teller machine, comprising a browser control means capable of performing the following. 3. The automatic teller machine according to claim 1, wherein
When notifying the display information of the browser displayed on the user display means or the display information of the browser displayed on the attendant display means to the monitoring terminal on the network, by deleting the control instruction of the automatic teller machine, A monitoring system for an automatic teller machine, comprising: a browser control means for preventing a control command of the automatic teller machine from being erroneously processed when notification information is displayed on a browser of a monitoring terminal.