JP2000207412A - Information retrieval system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an information retrieval system which displays advertisement information applied to user taste to a user while providing the user with an information retrieval function of a store, a company, etc., and is further capable of acquiring marketing information including a region distribution information, etc. SOLUTION: This information retrieval system is provided with a means which acquires user identification information, an inputting means which inputs position information and the other information, a means which retrieves registered information to be offered based on the position and other retrieval information, a means for displaying retrieval results and a retrieval information accumulating means which accumulates the position information and the retrieval information for each user identification information. According to this configuration, it is possible to naturally acquire the position information of a user while offering an information retrieval function of a store, a company, etc., to the user and to obtain marketing information by accumulating and processing the position information and the other retrieval information.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an information retrieval system, and more particularly, to a method of displaying an advertisement information applied to a user to a user while providing the user with an information retrieval function of a store or a company capable of specifying a region. The present invention relates to an information search system capable of acquiring marketing information including distribution information and the like.

[0002]

2. Description of the Related Art Conventionally, the Internet has been provided with a service that can search for information on stores and companies. For example, in a general search site, corresponding information is accessed by inputting a keyword. A service is also provided that includes a map database, displays stores and the like on a map, and when a user selects the store, displays corresponding information or links to a homepage of the store.

[0003]

In the above-described conventional search service, information on what kind of information the user wants to access, such as the type of business or company, is obtained, and statistical processing is performed to obtain marketing information. Or can be used to select a compulsory banner (ad displayed on the screen). However, with traditional search services,
Since it is not possible to obtain location information of interest to the user, there is a problem that it cannot be used for obtaining distribution information for each area or selecting a compulsory banner limited to an area.

[0004] An object of the present invention is to solve the above-mentioned problems of the prior art, and to provide a user with advertisement information applied to the user while providing the user with an information search function of a store or a company that can specify a region. An object of the present invention is to provide an information retrieval system which can display and further obtain marketing information including regional distribution information.

[0005]

According to the present invention, there is provided an information retrieval system, comprising: user identification information acquiring means for acquiring user identification information of a user who has accessed; position information input means capable of designating a desired position by a user; A search information input means other than the position information, a search means for searching registered provided information based on the position information and the search information, a display means for displaying a search result of the search means to a user, Search information storage means for storing the position information and the search information for each user identification information.

According to the present invention, it is possible to naturally acquire location information of interest to a user while providing the user with an information search function of a store or a company that can specify a region. By accumulating and processing the search information, it is possible to display the advertisement information applied to the user to the user, and to obtain marketing information including regional distribution information and the like.

[0007]

Embodiments of the present invention will be described below in detail. FIG. 2 is a block diagram showing a configuration example of the information search system of the present invention. In the embodiment, the user terminal 12 accesses the information retrieval system 10 of the present invention via the Internet 11 (and the system of the provider and the telephone network). A system that provides company store information and the like to users as provided information will be described.

[0008] The map server 21 performs processing described later in response to access from the user, and manages exchange of information with the user. The database server 22 receives the position information and other search information input from the user from the map server 21 using the user ID described later as a key, and accumulates the information in the marketing information database (30).
Further, it searches the database in response to a request from the map server 21 and outputs a search result to the map server 21. Further, the stored information is statistically processed by a known method, and various kinds of marketing information desired by the customer, such as regional distribution information of a user who is interested in a specific matter, are output.

[0009] The image server 23 stores other image information such as a map or an advertisement in the image database (32), and outputs the image information according to a request from the map server 21. The maintenance server 24 performs maintenance and management of the entire information retrieval system 10 and updates data. The communication server 20 manages communication with an external network such as the Internet 11.

A plurality of servers in the system 10 can use commercially available general-purpose personal computers and workstations, and a commercially available OS can be used. Each server is connected by, for example, a well-known bus-type LAN 25.
Note that the configuration shown in FIG. 2 is merely an example. For example, all the processing can be performed by one server, and the configuration can be arbitrarily designed.

FIG. 1 is a flowchart showing the processing contents of the entire information search system according to the present invention. This process mainly shows the content of the process executed in the map server 21. Although the detailed contents of S1 to S4 will be described later, in S1, processing relating to user ID information is performed.
And a process of selecting an advertisement related to the user. Then, an initial screen including the selected advertisement is displayed. The advertisement is also called a compulsory banner and is a button that displays a company name, logo, etc., which is compulsorily displayed on a part of the screen. Clicking the button area displays more detailed advertisement information, You can link to the main (customer) homepage.

In S2, the user is requested to input a position to be the center of the search. This position is a place that the user is interested in.For example, when searching for a restaurant to go out, it is highly likely that the position of the home or company is input as the position, but the location of the outing place such as a station or a downtown area is high. In some cases. In addition,
As the location information, for example, it is necessary to specify the start point in order to display the shortest route described later, but to obtain marketing information by performing statistical processing or the like, accuracy such that the location of a home or the like can be specified. Is not necessary, as long as it can specify a certain area such as, for example, what town and what street. S
In step 3, a search desired by the user, for example, a store of a specific business type within a radius of 500 meters from the center position input in S2 is searched. In S4,
The search result in S3 is displayed to the user. That is, the mark of the hit store is displayed on the map indicating the search range,
By clicking on the store mark, more detailed store information is displayed. The user can obtain shop information of a desired business type in a desired area by repeating the above processing.

On the other hand, the position information input by the user obtained in S2 and other search information obtained in S3 are stored in the marketing information database 30 together with user ID information described later. Then, by statistically processing the accumulated data in the marketing database MDB30,
For example, statistical information such as the frequency of use of a search key and regional distribution data of a user who is interested in a specific item can be obtained. This statistical information is provided to the customer (advertiser).

Further, when the user accesses, the marketing database can be searched, the past search history information of the user can be read, and the preference information of the user can be extracted. Therefore, a compulsory banner related to the user's preference can be displayed for the user,
As the service to the user improves, the advertising effect of the compulsory banner also increases.

Next, each step of FIG. 1 will be described. FIG. 6 is a flowchart showing the contents of the ID check process (S1 in FIG. 1) according to the present invention. In S50, it is determined whether or not the accessing user has a cookie. If there is a cookie, the process proceeds to S52. If not, the process proceeds to S51. Cookies are a well-known function that is provided in many general browsers. The browser saves cookie data (cookie value or cookie ID value) given from an arbitrary server side and stores it in the server next time. The cookie value stored at the time of access is added to the request header of the connection request. By setting a unique number such as a serial number as a cookie value in the browser of the client (user terminal), the server can recognize which user has accessed the next access.

In S51, it is determined whether or not a cookie function is provided based on the browser type information also included in the request header. If the cookie function is provided, a new cookie value is set as user ID information. It generates and returns a response header including the cookie value setting information to the user terminal. Note that the generated user ID information is also registered in the marketing DB 30 as new user information.

FIG. 8 is an explanatory diagram showing data exchange between devices when a client (user terminal) accesses the server of the present invention for the first time. When the user terminal 12 as a client accesses the server (the information retrieval system 10) for the first time via the Internet or the like,
The connection request (request header) does not include the cookie value. Accordingly, the server generates a new cookie value as the user ID, sets the new cookie value in the browser of the user terminal 12, and registers the new cookie value in the marketing database 30. Further, homepage data is transferred and displayed to the user terminal 12, and a session (communication) is recorded in the marketing database 30. The recorded contents of the session include a cookie value for each session ID,
The date and time of access, IP address, browser type, link source URL (homepage address), etc. are recorded. Thereafter, a search service process described later is executed.

Returning to FIG. 6, in S52, since the cookie value as the user ID information is obtained, the marketing DB 30 is searched using the cookie value as a key. FIG. 9 is an explanatory diagram showing data exchange when the user terminal 12 as a client accesses the server of the present invention for the second time or later. When the client accesses the server (information retrieval system 10) for the second time or later, the connection request (request header) includes the cookie value. Therefore, the server obtains the cookie value, issues a search request to the database, and reads the past search (access) history of the user.

In S53 of FIG. 6, the user's preference is estimated from the read past search history information.
In, an advertisement (compulsory banner) related to the preference information is searched. For example, when the user is searching for a store related to a car in a certain area, an advertisement of a car maker or a car dealer, which is a customer who wants to advertise in the area, is selected. Alternatively, if the user is searching for a Western restaurant, for example, an advertisement for a restaurant that is a customer who wants to advertise to the area is selected.

At S55, if there is a related advertisement, the selected homepage with the compulsory banner is transferred and displayed to the client at S56, and a session (communication) is recorded in the marketing database 30. If there is no related advertisement, for example, a predetermined advertisement may be selected and displayed.

FIG. 3 is a flowchart showing the contents of the position input process (S2 in FIG. 1) according to the present invention. As a method of inputting the position information, there are a method of narrowing down using a map and a method of selecting a corresponding one from a place name list, and the two methods are used together. In S10, in the case of Japan, first, a nationwide map on which names and boundaries of prefectures are displayed and a list of prefecture names are displayed on the user terminal. (This map and list are shown in S56 of FIG. 6.
In the initial screen. FIG. 10 is an explanatory diagram showing an example of a page displayed in S10. A nationwide map 40 and a prefecture name list 41 are displayed on the screen of the user terminal. Fig. 6
An arbitrary number of the advertisement information 42 selected in S54 is displayed. The user clicks the desired prefecture area on the map or the corresponding prefecture name in the list.

In step S11 of FIG. 3, information on the position (coordinates) selected (clicked) by the user is fetched, and it is determined where on the display screen the user has clicked. S12
In, it is determined whether or not the button for returning to the initial state has been clicked. If the result is affirmative, the process returns to S10.
In S13, the prefecture is determined from the click position of the map or the list, and a full map of the prefecture and a list of names of all municipalities in the prefecture are displayed.

FIG. 11 is an explanatory diagram showing an example of a page displayed in S13. For example, when Tokyo is selected, the entire screen of Tokyo 45 and a list 46 of municipalities are displayed on the screen of the user terminal. Fig. 10
Any number of the same advertisement information 47 are displayed. The user clicks on a desired municipal area on the map or a corresponding municipal name in the list.

In S14, the coordinate information of the position clicked by the user is fetched, and it is determined where the user clicks on the display screen. In S15, it is determined whether the button for returning to the initial state has been clicked, and if the result is affirmative, the process returns to S10. The display may return to the previous display state. In S16, the municipalities are determined from the click positions of the map or the list,
The entire map of the municipality and a list of all town names (district names) in the municipality are displayed. FIG. 12 is an explanatory diagram illustrating an example of a page displayed in S16. For example, when Shibuya Ward is selected, the screen of the user terminal displays the entire Shibuya Ward 5
A list of town names 51 is displayed, which is divided into 0 and chome. An arbitrary number of the same advertisement information 52 as in FIG. 10 are displayed in the upper margin of the screen. The user clicks a desired position on the map or a corresponding town name in the list.

FIG. 3 discloses an example of narrowing down to the level (accuracy) for displaying the whole city map.
By repeating the steps from S16 to S16 to the required level, it is possible to narrow down the map to, for example, the chome level in the town. FIG. 13 is an explanatory diagram showing an example of a page in a case where the page is narrowed down to the chome level in the town. On the screen of the user terminal, a map 55 having a predetermined magnification centering on the designated street of the designated town is displayed. By clicking the surrounding scroll button 60,
For example, scroll in eight directions. On the left side of the screen, an arbitrary number of the same advertisements 56 as those in FIG. 10 are displayed. Below them are buttons 57 for designating / moving the center position, buttons 58 for zooming in and out of the map, buttons 58 for changing the scale of the map, and the next screen. There is a button 61 for shifting to a search condition input screen.

In S17 of FIG. 3, a message prompting the user to input a position, such as "Click the search center position.", Is displayed on the map. When the user performs a search around the home, for example, the user clicks near the home on the map. In S18, it is determined whether or not the map is clicked. If the map is clicked, a mark indicating the search center position is displayed at the clicked position, and the process proceeds to S19.

In step S19, the latitude and longitude on the map are calculated from the coordinates of the clicked position, and information as to what town and what street is obtained by searching from the latitude and longitude information. Then, in S20, the marketing DB 30 stores latitude, longitude information, and information on what town and what number as position information together with the user ID information (session information). In S21, for example, when a button for shifting to the next search condition input screen is clicked,
It is considered that the position input has been completed, and the position input processing ends.

As the marketing information to be statistically processed, detailed address information up to a street number or a number is not required as positional information of interest to the user, and the user can specify an address, name, telephone number, etc. Since the input of numbers and the like is disliked, the input of the position information is, for example, the input of a town name or a street, so that the user is not anxious.

FIG. 4 is a flowchart showing the contents of the store search process according to the present invention. In S30, a store search condition input screen is displayed. FIG. 14 is an explanatory diagram showing an example of display contents of a store search condition input page according to the present invention. A map 65 centering on the search center position is displayed on the right side of the screen, and an advertisement 67 is displayed on the upper part. On the right side, there are a check box for specifying the type of business (genre), a button for selecting a company name, an area for specifying business days and hours, an area for specifying the presence or absence of a parking lot, an area for inputting a search radius, and the like.

In step S31, the search conditions input by the user are fetched, and it is checked whether searchable conditions have been input. Then, if the input content is sufficient, the process proceeds to S32, where search information such as the type of business input by the user is stored in the marketing information database MDB30 together with the user identification information (session information). S
At 33, the store information database TDB31 and the store map information database 32IDB are searched according to the search center position information and the input search conditions. In S34, as a result of the search, if the corresponding store information does not hit, the process returns to S30 to urge the change of the condition, but if hit, the store search process ends.

FIG. 5 is a flowchart showing the contents of the store search result display processing according to the present invention. In S40, a search result map is displayed, and in S41, a search result list is displayed. FIG. 15 is an explanatory diagram showing an example of display contents of a search result display page according to the present invention. On the right side of the screen is displayed a map 70 to which marks 71 and 72 of stores that have been hit as a result of the search are added. A list of hit stores 74 is displayed at the bottom of the screen, and a display button for a surrounding map is provided for each store in the list.

At S42, the store mark 7 on the map is displayed.
It is determined whether 1, 72 or the store list 74 has been clicked. If the result is affirmative, the detailed information of the store and image information such as the photograph of the store are displayed in S43 or the homepage of the store is displayed. Link.
In S44, the information of the store selected by the click is stored in the marketing information database MDB30 together with the user identification information (session information). FIG. 16 is an explanatory diagram showing an example of display contents of a detailed information display page according to the present invention. On the screen, detailed information on the selected store, video information such as a photograph, etc. are displayed. Although not shown, a shortest route display button is also provided. S
At 45, it is determined whether or not a shortest route button (not shown) has been clicked. If a request for displaying the shortest route has been made, the shortest route from the search center position to the corresponding store is displayed on a map. In S47, when an operation to return to the previous page or to return to the initial screen is performed, the search result display processing ends.

With the above-described configuration and processing, in the process of providing a user with a service that allows a user to search for a store or the like by designating an area or a center position, position information of interest to the user is naturally collected, By storing the information together with the user identification information, it is possible to construct a marketing database storing user information including position information. Then, by using this marketing database, for example, regional distribution data of a user who is interested in a specific matter can be obtained. In addition, by checking the past access history of the user who accessed after the second time, it is possible to display a regional-only compulsory banner related to the user or a location related to the user's interest. Becomes

Next, a second embodiment will be described. In the first embodiment, a general user accesses and
The second embodiment discloses a system in which a search can be freely performed. In the second embodiment, a contract is made with a plurality of specific customers, and by linking from the home page of each contracted customer to the system of the second embodiment, a link source is obtained. All the stores or only specific stores of the customer are marked on the map. FIG.
9 is a flowchart showing the processing content of the entire information search system in the second embodiment. The difference from the first embodiment is that, in addition to the functions of the first embodiment, a service for linking from the customer's homepage and displaying only the customer's store on a map is added. For this purpose, a process for identifying whether or not the access is made by a link from a contracted customer is added. In S60, it is determined whether or not the customer ID information or the shop ID information of the link source is added at the time of the user's access.

For example, on the home page of a customer at the link source described in HTML, a "map sign" button is provided for all stores or for specific store information, and the button is a link destination corresponding to the button. An address (URL) of the system according to the second embodiment of the present invention is set. Furthermore,
In HTML, an arbitrary number of parameters can be added to a URL, separated by a specific identifier. Therefore, for example, the ID information of the customer is added as a parameter corresponding to the map display button for all stores, and the ID information of the customer and the specific store for the specific store are added corresponding to the map display button for a specific store. ID information is added as a parameter. The following HTML statement shows the customer's I
This is a sentence example in a case where D information and ID information of a specific store are added as parameters, and “KID = 1000000 after“? ”
“1” represents the customer ID, and “TID = 373” represents the store ID.

<A href = "http: //www.***.ne.jp/mapsele
ct.asp? KID = 10000001 & TID = 373 ">

Therefore, the system according to the second embodiment determines whether or not the link source is the customer's homepage based on whether or not the customer ID information and the shop ID information parameter are added to the URL when the user accesses. . If the customer ID information has been added, the customer ID presence flag is turned on, and if the shop ID information has been added, the store ID presence flag is turned on.

In the ID check process of S61, if the store ID presence flag is ON, the above-described processes related to the user ID of S50 to S52 in S1 of FIG. 1 are executed, but the processes related to the forced banner of S53 to S56 are performed. No initial screen display processing is performed. In S62, it is determined whether or not the store ID presence flag is on. If the result is affirmative, the process proceeds to S65.
Move to 63.

In step S63, if the store ID presence flag is not on, first, the processing relating to the forced banner and the initial screen display processing in steps S53 to S56 are performed.
The position input processing of S10 to S21 is executed. In the store search process of S64, the same process as that of S30 to S34 of FIG. 4 is performed, but if the flag with customer ID is on, it is regarded that the company corresponding to the customer ID is designated and the Only companies' stores are searched. In the store search result display process of S65, S40 to S4 of FIG.
7 is performed, but if the process has proceeded from S62, the process proceeds to S43 and the store I is notified to the user.
A map with a store mark corresponding to D is displayed.

In the second embodiment, since the function of displaying the map on the customer's homepage is concentrated on behalf of the customer,
This saves the customer the trouble of creating and updating map information, and enables quick response to changes. In addition, the search history information can be obtained for the user linked from the customer's homepage similarly to the general user in the first embodiment, and the value of the marketing database can be further increased by increasing the number of users. Become. In the second embodiment, a system for both general users and users linked from a customer homepage is disclosed. However, only a user linked from a customer is displayed, and only a map display service with a store mark is provided. May be performed.

While the embodiment of the present invention has been disclosed above, the present invention may have the following modifications. As an embodiment, a system based on the use of the Internet has been disclosed. However, the communication network is not limited to the Internet. For example, the present invention can be implemented by a personal computer communication system using an existing telephone network or a provider system. User I
Although an example of using a cookie is disclosed as D, if there is a function of writing a unique value for each terminal or reading a previously set unique value, the user ID can be recognized using the function. is there. In addition, when a user dials up the Internet via a provider, it is highly likely that a different IP address will be used each time the connection is made. Cannot be used, but if most terminals are directly connected to the Internet and have an IP address in the future, the IP address will be changed to the user ID.
It is also possible to use as. In addition, if it is possible to set / acquire information that can identify a terminal in the Direct X function or a protocol adopted in the future, the function can be used for identifying a user ID.

Although a method of narrowing down a map as position information has been disclosed, for example, inputting a predetermined upper digit of a postal code or a telephone number lowers the accuracy, but the present invention can be implemented. In the embodiment, the example in which the map is narrowed down by the administrative district is disclosed. However, the grid is narrowed down by displaying a grid of a predetermined size separated by latitude / longitude on the map, and selecting the grid to sequentially narrow down the map. You may do so. At the time of inputting the position information, a map is not always necessary, and the search center position may be selected from a list. Then, when the user clicks on a specific town name in the town name list instead of the map, for example, the latitude,
The longitude and latitude of the center (center of gravity) of the town may be adopted as the longitude.

In the marketing database, information that can be collected about the user, for example, information such as IP address, access date and time, provider information, browser, and OS information may be stored as a session history. Has ID and address information, so that more accurate marketing information can be collected.

In the embodiment, an example in which the present invention is applied to a search system that provides store information via the Internet is disclosed. However, the present invention is applied to a search system for arbitrary information that provides information related to an area. It is possible.

[0045]

As described above, in the present invention,
In the information retrieval system, the user identification information of the accessing user is obtained, and further, the position information designated by the user and the search information other than the position information are inputted, and the provided provided information is searched, and the search result is obtained. Is displayed to the user, and the position information and the search information are stored for each of the user identification information. There is an effect that it is possible to acquire position information of interest to the user. In addition, by accumulating and processing the position information and other search information, it is possible to display the advertisement information applied to the user to the user, and to obtain marketing information including regional distribution information and the like by statistical processing. There is also.

[Brief description of the drawings]

FIG. 1 is a flowchart showing the processing content of the entire information retrieval system of the present invention.

FIG. 2 is a block diagram illustrating a configuration example of an information search system according to the present invention.

FIG. 3 is a flowchart showing the contents of a position input process according to the present invention.

FIG. 4 is a flowchart showing the contents of a store search process of the present invention.

FIG. 5 is a flowchart showing the contents of a store search result display process of the present invention.

FIG. 6 is a flowchart showing the contents of an ID check process of the present invention.

FIG. 7 is a flowchart showing processing contents of the entire information search system in the second embodiment.

FIG. 8 is an explanatory diagram showing data exchange between devices when a server is accessed for the first time;

FIG. 9 is an explanatory diagram showing data exchange when a server is accessed for the second time or later.

FIG. 10 is an explanatory diagram showing an example of a page displayed in S10.

FIG. 11 is an explanatory diagram showing an example of a page displayed in S13.

FIG. 12 is an explanatory diagram showing an example of a page displayed in S16.

FIG. 13 is an explanatory diagram showing an example of a page when narrowing down to the chome level.

FIG. 14 is an explanatory diagram showing an example of display contents of a store search condition input page.

FIG. 15 is an explanatory diagram showing an example of display contents of a search result display page.

FIG. 16 is an explanatory diagram showing a display content example of a detailed information display page.

[Explanation of symbols]

10 ... Information search system, 11 ... Internet, 12 ...
User terminal, 20: communication server, 21: map server,
22: database server, 23: image server, 2
4 ... maintenance server, 25 ... bus-type LAN, 30 ...
Marketing database, 31: Store information database, 32: Store map information database 40: National map, 41: List of prefectures, 42: Advertising information, 45: Full map of Tokyo, 46: List of municipalities, 47 ...
Advertisement information, 50 ... Shibuya-ku whole map, 51 ... Town name list, 52
... Advertisement information, 55 ... Map, 56 ... Logo information, 57 ... Search center position designation / movement button, 58 ... Zoom-in / out button, 59 ... Scale change button, 60 ... Scroll button, 61 ... Search condition input button , 65… Map, 6
6, search condition input area, 67 ... advertisement information, 70 ... map,
71, 72: store mark, 73, advertisement information, 74: store list, 75: map display button

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[Procedure amendment]

[Submission date] November 11, 1999 (1999.11.
11)

[Procedure amendment 1]

[Document name to be amended] Statement

[Correction target item name] Claims

[Correction method] Change

[Correction contents]

[Claims]

Claims (7)

[Claims] 1. A user identification information acquisition unit for acquiring user identification information corresponding to a user terminal that has accessed, a position information input unit for acquiring position information input by a user, and a search information other than the position information input by the user. Search information input means for inputting the information, search means for searching for registered provided information based on the position information and the search information, display means for displaying a search result of the search means to a user, and the position An information retrieval system, comprising: retrieval information storage means for storing information and the retrieval information in association with the user identification information. 2. The method according to claim 1, wherein the user identification information acquisition means reads user identification information from a user terminal, and the user terminal does not hold the user identification information.
2. The information retrieval system according to claim 1, further comprising: user identification information setting means for generating new user identification information and transmitting the generated user identification information to a user terminal. 3. Acquiring the user identification information of the accessing user,
Searching the search information storage means, if the past search history information of the user has been stored, generating preference information of the user from the history information, and selecting advertisement information to be displayed based on the preference information The information retrieval system according to claim 1, further comprising: an advertisement selecting unit configured to perform the advertisement information, and an advertisement displaying unit configured to display the advertisement information to a user. 4. The apparatus according to claim 1, wherein the position information input means inputs the position information with a predetermined accuracy by sequentially selecting a desired area on the displayed map. Information retrieval system. 5. The information search system according to claim 3, wherein the advertisement selection information and the advertisement display means are activated each time the user inputs the location information or the other search information. 6. The information retrieval system according to claim 1, further comprising statistical processing means for statistically processing the search information stored in said search information storage means and outputting marketing information. 7. The system further comprises customer identification information acquisition means for acquiring customer identification information when accessing the user terminal. If the customer identification information can be acquired by the customer identification information acquisition means, the search means sets the customer 2. The information search system according to claim 1, wherein only information provided by the customer corresponding to the identification information is searched.