JP2000194975A - Alarm notifying method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To automatically search for the location of a qualified watchman and to automatically perform alarm notification by notifying another sub monitoring department where the service registration of a qualified watchman is detected of an alarm when the service registration of qualified watchmen neither exist in a central monitoring department nor in a set sub monitoring department. SOLUTION: When an alarm is generated at an equipment point 15-n, a data processing part 5-h searches for a qualified watchman with an operator management table 22-h. When a qualified watchman does not exist in a preliminarily decided sub monitoring department (assigned monitoring department) 2-f, whether or not qualified watchmen in a central monitoring department 1 and the other sub monitoring departments 2-1 to 2-n exist is decided. When they exist, a request telegraphic message such as alarm sound is prepared and is transmitted together with a portable telephone number to the department 1, the department 2-f and a sound notifying device 7, e.g. a sub monitoring room 2-n. The device 7 notifies the qualified watchman of an alarm situation by performing automatic notification to the received portable telephone number.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a facility management system for monitoring and controlling the status of points of facilities and the like installed in a wide range. The present invention relates to an alarm notification method for notifying or giving an instruction to a supervisor in a nearby place.

In recent years, various systems such as buildings, factories, electric power, dams and the like have become complicated and widespread.
If an abnormality such as a failure occurs, there is a concern that the damage will increase, and a more rapid response is required. For this reason, when an alarm is generated in the equipment or the like, it is necessary to promptly notify or instruct a supervisor at the equipment site or the like in addition to the prescribed monitoring department.

[0003]

2. Description of the Related Art In a facility management system for monitoring facilities and the like installed in a wide range, one or more sub-monitoring departments are installed in addition to a central monitoring department, and the status of the facilities is monitored by a resident supervisor. ing.

That is, the state of the equipment points is collected and processed via a data collection device and a data collection processing device, and the collected and processed result is transmitted to the central monitoring department and a predetermined sub-monitoring department. Is displayed on a display device installed in the monitoring department. When the state of the point of the equipment changes due to the generation of the alarm, the central monitoring department and the predetermined sub-monitoring department (hereinafter referred to as belonging monitoring department) sound an alarm sound device and display the contents. The information is displayed on a device or a CRT and printed by a printer, and a monitoring person responds to the alarm. Further, the data collection processing device emits contact information via the data collection device to sound an alarm sound device such as a security company, and also sends the collected and processed result to a voice notification device. If necessary, a telephone number of a predetermined security company or fire department is called via a public telephone network to automatically report a prescribed voice message.

However, if an alarm is generated depending on the type of equipment point to be monitored, for example, an equipment point such as a power system, it is necessary for a qualified supervisor to take action. Therefore, if there is no qualified observer in the central monitoring department or the monitoring department that is monitoring, the location of the other monitoring department or the facility site is searched, and then contacted by telephone or the like.

In addition, when a serious alarm requiring time such as a fire occurs, a monitoring person who can be contacted regardless of the distance to the relevant facility site goes to the relevant facility site and performs a primary measure.

[0007]

Therefore, according to the conventional wide-ranging facility management system, when an alarm which must be dealt with by a qualified supervisor or must be dealt with by an instruction of the qualified supervisor occurs, the qualified It takes time to search for and notify the observer and ask for a response, neglected or delayed the notification to the qualified observer to prioritize the response to the alarm, and the site of the observer even if a serious alarm occurred There is a risk that damage to facilities and the like may increase due to the delay in arrival, and there has been a problem of minimizing damage expansion by taking quicker measures.

The present invention automatically searches for and notifies the location of a qualification monitor when an alarm is generated, and further generates a warning to a monitor located near the site of occurrence when a serious alarm is generated. The purpose is to automatically notify you to rush to the site.

[0009]

In order to achieve the above object, a first alarm notification method according to the present invention comprises a central monitoring department and a sub-monitoring department of a supervisor who has a certain qualification to deal with an alarm. Job registration information in the department is collected, and if an alarm occurs in any of the monitored equipment, an alarm is issued to both the central monitoring department and the sub-monitoring department set to monitor the status of the monitored equipment. Observers who have certain qualifications to deal with alarms to other sub-monitoring departments who do not have a duty registration of a supervisor who has certain qualifications to deal with, and are not set to monitor the status of the monitored equipment If a work registration is detected, an alarm is sent to at least the other sub-monitoring department.

When an alarm occurs at a monitored facility that requires a certain qualification to cope with the alarm, the sub-monitoring section and the central monitoring section set to monitor the monitored facility at which the alarm has occurred are sent to the sub-monitoring section and the central monitoring section. If it is determined that there is no work registration of the qualified monitor, the work registration status of the qualified monitor of the other sub-monitoring department is searched, and at least the other sub-monitoring for which the work registration has been detected. Alert departments as well.

In the second alarm notification method according to the present invention, information of a mobile communication terminal owned by a monitor is registered for each monitor, and location information of the mobile communication terminal obtained from a communication network is registered. Based on this, a method is provided for searching for a mobile communication terminal located closest to the installation location of the monitored facility where an alarm has been generated, and reporting a message to the mobile communication terminal.

If the alarm generated at the monitored facility is a critical alarm, the location information of the mobile communication terminal obtained from the communication network is compared with the registered information of the mobile communication terminal, and then a critical alarm is generated. The mobile communication terminal located closest to the installation location of the monitored equipment is searched for, and a message including an urgent rush to the installation location of the monitored equipment where the critical alert has occurred is automatically notified to the mobile communication terminal. .

[0013]

Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is a schematic block diagram showing one embodiment of the present invention, and shows a facility management system for monitoring facilities installed in a wide range.

[0015] 1 is a central monitoring department where a supervisor is resident and 15-
It is a place for monitoring and controlling points (hereinafter, referred to as points) of all monitored equipments 1 to 15-z.
-N is a sub-monitoring section where a supervisor is resident and all points 15-
It is a place where a part of 1 to 15-z is respectively shared and monitored and controlled. That is, the state of each point is determined by an area, a data collection processing device, or a type of equipment as necessary.
f (hereinafter, referred to as belonging monitoring department). In addition, the observer goes to the site where the points 15-1 to 15-z are installed, performs maintenance, inspection, and the like, and also takes measures when an alarm occurs.

Reference numerals 6 and 3-1 to 3-n denote display devices installed in the monitoring departments 1 and 2-1 to 2-n, respectively. Although not shown, a CRT, a printer, and an alarm sound device are provided. Etc. are also included. Reference numerals 4-1 to 4-p denote data collection and processing units, which include data processing units 5-1 to 5-p. When a state change at points 15-1 to 15-z occurs, an alarm is determined, and printing and printing are performed. Processing such as requesting a message for the request and determining the belonging monitoring room.

Reference numerals 13-1 to 13-x denote data collection devices which collect status information of points 15-1 to 15-z.

Reference numeral 7 denotes a voice notification device, which has 10 notification destination registration tables, and 10 voice processing provided with 9 voice message table functions in which message numbers and message data to be reported are registered in pairs. When a warning occurs, a message is automatically reported by calling a telephone number of a predetermined 18-1 to 18-i telephone terminal via 17 public telephone networks including a mobile telephone network. .

The display devices 6 and 3-1 to 3-n, the data processing units 5-1 to 5-p, and the audio processing unit 10 are interconnected by a LAN 11, and the data processing units 5-1 to 5-p.
p is connected to data collection devices 13-1 to 13-x by communication lines 12-1 to 12-x, respectively, and the data collection devices 13-1 to 13-x are further connected to 14-1 to 1-x.
Points 15-1 to 15- of the facilities via the 4-y line
z and 16-1 to 16-p alarm sound devices installed in security companies and equipment work contractors.

In the present invention, furthermore, the data processing units 5-1 to 5
In the function -p, a function for automatically determining the monitoring department 1 or 2-n in which the qualified supervisor is working and the monitoring department 2-n
And a function for automatically determining whether or not the monitor is temporarily absent, and a function for notifying the voice reporting device 7 of the mobile phone terminal 24-1 carried by the monitor when the monitor is temporarily absent. Further, the voice reporting device 7 has a function of searching for the mobile phone terminal 24-q carried by the observer who is closest to the monitored equipment 15-n that has generated the serious alarm, and the mobile phone terminal 24.
-1 and 24-q to automatically dial messages.

Numerals 19 and 20-1 to 20-n denote input means. In the monitoring sections 1 and 2-1 to 2-n, a monitoring person displays self-information upon entering / leaving the display device 6 and 3-1 to 3-n. n. 21-1 to 21-p are point management tables incorporated in each of the data processing units 5-1 to 5-p, and information on all subordinate points, for example, points 15-n to 15-
p information is registered for each point. 22-1
Reference numeral 22-p denotes an operator management table in which information of all observers is individually registered, and is stored in each of the data processing units 5-1 to 5-p. The contents of all the operator management tables 22-1 to 22-p are exactly the same.

Reference numerals 23-1 to 23-k denote base stations for portable telephones, which are elements constituting a public telephone network 17 including a portable telephone network, and include a public telephone network 17 and telephone terminals 18-1 to 18-1.
It is installed in the vicinity where the components of the facility management system of the present invention except 18-i are installed. 24-1 to 24
Reference numeral -q denotes a mobile phone terminal, which is connected to a public telephone network wirelessly via one of the base stations 23-1 to 23-k during a call.

Reference numeral 25 denotes a mobile phone management table, which shows an outline of the locations of the mobile phone terminals 24-1 to 24-q carried by the observer. Reference numeral 26 denotes an address conversion table, which is a reference table for converting a number (hereinafter, referred to as a base station number) added to the base station into a predetermined address. Reference numeral 27 denotes a nearby operator search table, which is used for a specific equipment point 15-n among the monitoring personnel who have temporarily left the monitoring departments 1 and 2-1 to 2-n for meetings, inspection and maintenance of the equipment, and the like. It is a table for searching for a guard who is closest to the installation location.
Each of the tables 25 to 27 is incorporated in the audio processing unit 10.

FIG. 2 is a conceptual diagram of the point management tables 21-1 to 21-p shown in FIG. 1. Information on all the equipment points 15-1 to 15-z to be monitored and controlled is individually stored. It is registered. Point management table 21
In -h, information on the equipment points 15-n to 15-p connected via the data collection devices 13-f to 13-n connected to the corresponding data processing unit 5-h is individually registered. Have been.

The point address 28 is a number assigned to each equipment point as a point address. The point type 29 indicates whether only monitoring or both monitoring and control are possible. The monitoring room numbers assigned to the predetermined sub-monitoring departments (belonging monitoring departments) are registered.

The message number 31 is displayed on the screen or the number assigned to the message printed on the printer, and the display color 32 is displayed when the state of the equipment point changes. Alternatively, the color number printed on the printer, whether or not to sound the alarm sound device installed in the monitoring department in the alarm sound 33, and the qualification number necessary for coping with an alarm in the qualification number 34 are registered. I have.

The alarm level 35 includes a countermeasure 3 at the time of alarm.
The level of the stage, that is, the CRT display and printer printout level of the monitoring department that is monitoring the equipment point, or the notification level to a qualified supervisor who has the necessary qualifications to deal with it, or the near-site supervisor search level where the alarm is generated Is registered.

Further, a security company or the like which has installed an alarm sound device to be notified at the time of an alarm is registered in one or more external alarm destinations 36, and a destination number of a place where each equipment point exists is registered in a block address 37 as a block. Each is registered as an address. The block address is the base station 2
It is a number assigned to each of the mobile phone callable areas (zones) 3-1 to 23-k.

FIG. 3 is a conceptual diagram of the operator management tables 22-1 to 22-p shown in FIG. 1 and individually manages the status of all monitoring personnel. However, the operator code 39 is registered in advance with a number assigned to each monitor, and one or more qualifications 41 are registered in advance with a qualification number and a qualification name, and whether each monitor has a qualification of the qualification name. The monitoring room number 40 and the mobile phone number 42 are unregistered at the initial stage.

The monitoring room number 40 and the mobile phone number 42 are determined by the respective monitoring personnel by the central monitoring department 1 or the sub monitoring departments 2-1 to 2-2.
-N, input means 19 and 20-1 to 20-n
Is registered via the LAN 11.

That is, the observer changes the monitoring departments 1 and 2-1 to
2-n when entering a room, the operator's own number registered in the operator code 39 and the input of the "entering room" are entered. When the number assigned to the user and the "leaving room" are entered, "0" is registered in the monitoring room number 40, and the guard is obliged to have a mobile phone when temporarily leaving the room for maintenance and inspection of on-site facilities. When the user temporarily enters the room, his / her assigned number and mobile phone terminal number are entered, and when the user enters the room again, his / her assigned number and "re-entry" are entered, and "0" is entered. It is registered in the telephone number 42.

FIG. 4 is a conceptual diagram of the notification destination registration table 8 shown in FIG. 1. The point address 43 provided for each facility point is the same as 28 in FIG. The number given to each z
A telephone number of a predetermined security company, fire department, or the like is registered in the notification destination telephone number 44, and a message data number to be reported when a predetermined alarm occurs is registered in the message number 45. One or more pairs of the notification destination telephone number 44 and the message number 45 are registered.

The message number 46 is assigned to message data to be reported to a qualified supervisor when a warning that needs to be dealt with by a qualified supervisor (hereinafter referred to as a qualified supervisor) occurs. The number and the message number 47 are registered with the numbers assigned to the message data including urging the nearest monitor to the site when a serious alarm occurs.

FIGS. 5 and 6 show the address conversion table 26 and the portable telephone management table 2 shown in FIG. 1, respectively.
5 is a conceptual diagram of FIG.
The numbers assigned to each of 1 to 23-k are registered, and the number assigned to the cell phone communicable range of the base station corresponding to the number registered to the base station number 48 is registered in the block address 49. Have been. Mobile phone number 50
When the telephone number is registered in the mobile telephone number 42 in FIG. 3, the telephone number of the same mobile telephone terminal is automatically registered via the LAN 11.

When the portable telephone terminal 24-q is within the portable telephone communication range of the base station 23-k, the portable telephone terminal 24 is switched from the public telephone network 17 including the portable telephone network by the pseudo calling function.
When the telephone number of −q and the number assigned to the base station 23-k are notified to the voice processing unit 10, the base station number 48 of the address conversion table 26 is sorted and the base station 23 − k is sorted.
If the number coincides with the number assigned to k, the number registered in the corresponding block address 49 is the telephone number registered in the mobile phone number 50 of the mobile phone management table 25 in FIG. Is automatically written in the corresponding block address 51 by checking the coincidence of the telephone numbers.

FIG. 7 is a conceptual diagram of the nearby operator search table 27 shown in FIG. 1. When a serious alarm occurs, a supervisor with a portable telephone terminal located closest to the facility is searched. Is what you do.

The block address 52 describes the number assigned to the portable telephone communication range (hereinafter referred to as a zone) including the location where each facility point is located, and includes base stations 23-1 to 23-k. There are as many block addresses 52 as there are.

The same contents as the contents of the block address 52 are described in the block address 53, and the base station installed in the zone corresponding to the block address 52 transmits the information from the base station installed in the zone corresponding to the block address 53. The numbers are registered in the vertical column of the block address 52 in ascending order of the distance to the base station.

Therefore, when a critical alarm is generated at a facility point, when it is recognized that a plurality of observers are scattered in a plurality of zones corresponding to a plurality of block addresses 53, one of the block addresses 52 is recognized. The approximate order of the distances from the equipment points installed in the corresponding zone to the place where a plurality of observers are present can be determined.

FIG. 8 is a flow chart for explaining the operation when an alarm occurs. The operation will be described with reference to FIG.

The state of the equipment points 15-1 to 15-z is transferred to the data collection device 13 via the lines 14-1 to 14-y.
-1 to 13-x always know, and the data processing unit 5-
1 to 5-p periodically poll each data collection device 13-1 to 13-x via the communication line 12-1 to 12-x to capture the state.

When an alarm occurs at the equipment point 15-n, the data processing unit 5-h receives a change in state and acquires the point address of the equipment point 15-n to recognize the occurrence of the alarm. This is step 1. Thereafter, the operation up to step 11 is the operation of the data processing unit 5-h.

In step 2, based on the point address,
From the point management table 21-h, the equipment point 15-
Obtain n information.

In step 3, it is determined from the contents of the qualification number 34 whether or not a certain qualification is necessary to deal with the alarm-generating facility point 15-n. If not, the process proceeds to step 10, and this is set as a route. Proceed to step 4 if necessary.

In step 4, the operator management table 2
2-h, a supervisor (hereinafter referred to as a “qualification monitor”) having the qualification 41 and the qualification necessary for the countermeasure in step 3 is searched, and the qualification 41, the monitoring room number 40, and the mobile phone number 42 are searched. Get the content.

In step 5, it is determined whether or not there is a qualified supervisor in the sub-monitoring section 2-f (affiliated monitoring section) for the equipment point 15-n based on the contents of the monitoring room number 40. If yes, go to step 8, otherwise go to step 6.

In step 8, it is determined from the contents of the mobile phone number 42 whether or not the qualified observer is temporarily leaving the room. If the person is leaving the room, the process proceeds to step 10 as a route, and if not, the process proceeds to step 10 as a route. However, when making this determination, in the case of a plurality of qualification monitors, a higher-level qualification monitor is prioritized.

In step 6, it is determined from the contents of the monitoring room number 40 whether or not a qualification observer exists in the sub monitoring departments 2-1 to 2-n other than the belonging monitoring department.
If not, go to step 7.

In step 7, a qualification monitor absence notification is created, and the process proceeds to step 10 as a route.

In step 9, it is determined whether or not the qualified observer is temporarily leaving the room from the contents of the mobile phone number 42. If the person is leaving the room, the process proceeds to step 10 as a route, and if not, the process proceeds to step 10 as a route. However, when making this determination, in the case of a plurality of qualification monitors, the higher-level qualification monitor is prioritized, and the sub-monitoring departments 2-1 to 2-n or the central monitoring department that are close to the monitoring department to which they belong. The judgment is made by giving priority to the first monitor, and in this case,
Let n be the closest.

In step 10, the point management table 2
Based on the information obtained from 1-h, a request message such as a screen display, a printer print, and an alarm sound is created, and the contents of the alarm level 35, the contents of the block address 37, the point address, and the operator management table in the case of the route. 2
2-h, along with the contents of the mobile phone number 42 and, in the case of a route, the notification of the absence of the qualification monitor created in step 7 and the like, to the central monitoring department 1 and the belonging monitoring department and the voice notification device 7 via the LAN 11 Sent to In addition, in the case of a route, it is also sent to the sub monitoring room 2-n.

In step 11, in parallel with step 10, contact information is issued from the contents of the external alarm destination 36 in the point management table 21-h via the data collection device 13-n, so that a security company or a facility operation contractor is issued. And the like.

In step 12, the central monitoring department 1 and the belonging monitoring department (and the sub monitoring department 2 only when the route is routed)
-N also includes a CRT, a printer, an alarm sound device, etc., and the display device 6-3-f (.3-n) generates a message from the request message received from the LAN 11 and displays the contents of the alarm or a printer. Or an alarm sound device is sounded to end the process.

On the other hand, in step 13, when the voice processing unit 10 in the voice notification device 7 receives the contents of the point address and the mobile phone number 42 from the LAN 11, the voice processing unit 10 searches the notification destination registration table 8 and then the voice message table 9 for notification. The telephone number of the security company or the fire department registered in the destination telephone number 44 is called to automatically report the message data. Thereafter, the process proceeds to step 14 in the case of a route, and to step 15 in the case of a route.

The following steps 14 to 17 correspond to the operation of the voice processing unit 10 in the voice notification device 7.

In step 14, the message data obtained by searching the voice message table 9 from the content of the message number 46 of the content notification destination registration table 8 is transmitted to the LAN.
The alert status is notified to the qualified supervisor by automatically notifying the number of the mobile phone terminal which is the content of the mobile phone number 42 received from 11, and the process proceeds to step 15.

In step 15, if it is determined that the alarm is a serious alarm based on the contents of the alarm level 35 received from the LAN 11, the process proceeds to step 16, and if not, the process ends.

At step 16, the mobile phone management table 2
5, the contents of the block address 51 are searched and applied to the block address 53 of the neighborhood operator search 27, and LA
The contents of the block address 37 received from N11 are applied to the block address 52 of the nearby operator search table 27 and compared, and the mobile phone number 50 corresponding to the block address 51 almost closest to the equipment point 15-n is compared.
By calling the telephone number of the mobile phone terminal, which is the content of the message number 47, and automatically reporting the message data from the voice message table 9 searched from the content of the message number 47 of the content notification destination registration table 8, thereby generating an alarm. 15-n the equipment point 15 to the nearest observer
-Report and instruct to rush to the installation location of -n and take temporary measures. Although not shown in the figure, the process ends when there is no registration in the mobile phone number 50 of the mobile phone management table 25.

In step 17, when the observer instructed in step 16 cannot rush to the installation location of the facility point 15-n, pushes the button "0" of the portable telephone terminal brought in, and pushes "1" when it can rush. I do. The voice processing unit 10 ends when "1" returns, returns to step 16 when "0" returns, and repeats until "1" returns.

In the embodiment of the present invention, a mobile phone and a public telephone network including a mobile phone network are used, but instead of a mobile phone, a wireless means is used between a base station such as a PHS or a cordless phone and a terminal. The mobile communication means may be used, and the network may use a public network or a private network corresponding to the other mobile communication means. Although placed outside the department, it may be placed inside.

[0061]

As described above, according to the present invention, when an alarm that must be dealt with by a qualified supervisor or must be dealt with by an instruction occurs, the qualified Can automatically search for and alert the surveillance personnel, and if a serious alarm occurs, automatically search for a supervisor who is closest to the location of the equipment where the serious alarm occurred and automatically report Because you can
It is very important to contribute to minimizing the spread of damage to equipment, etc., by taking prompt measures for alarms.

[Brief description of the drawings]

FIG. 1 is a schematic block diagram of a facility management system according to an alarm notification method of the present invention.

FIG. 2 is a conceptual diagram of a point management table according to the present invention.

FIG. 3 is a conceptual diagram of an operator management table according to the present invention.

FIG. 4 is a conceptual diagram of a notification destination registration table according to the present invention.

FIG. 5 is a conceptual diagram of an address conversion table according to the present invention.

FIG. 6 is a conceptual diagram of a mobile phone management table according to the present invention.

FIG. 7 is a conceptual diagram of a nearby operator search table according to the present invention.

FIG. 8 is a flowchart illustrating an operation of the facility management system according to the present invention when an alarm occurs.

[Explanation of symbols]

 Reference Signs List 1 Central monitoring section 2-1 to 2-n Sub monitoring section 5-1 to 5-p Data processing unit 8 Notification destination registration table 9 Voice message table 10 Voice processing unit 21-1 to 21-p Point management table 22-1 ~ 22-p Operator management table 23-1 ~ 23-k Base station 25 Mobile phone management table 26 Address conversion table 27 Nearby operator search table

Continued on the front page F-term (reference) 5C087 AA02 AA08 AA19 AA22 AA24 AA32 AA37 BB12 BB74 DD01 DD04 DD20 DD22 DD27 DD33 EE06 EE07 EE14 EE18 FF01 FF02 5K048 BA22 BA51 DC01 FB04 FB11 GB05 5K101 KK07 NN14

Claims (2)

[Claims] An alarm generated by a monitored facility is reported to a central monitoring department that centrally monitors the status of the monitored facility, and the status of a predetermined part of the monitored facilities is monitored. In the alert notification method for notifying the sub-monitoring department that monitors the alarm, the work registration information of the central supervisory department and the sub-monitoring department of the supervisor who has a certain qualification to deal with the alarm is collected, and any of the monitored equipment In the event that an alarm occurs, neither the central monitoring department nor the sub-monitoring department set to monitor the state of the monitored equipment has a duty registration of a supervisor who has a certain qualification to deal with the alarm. If a work registration of a supervisor who has a certain qualification to deal with the alarm is detected in another sub-monitoring department not set to monitor the state of the monitored equipment, the alarm is issued at least to the other sub-monitoring department. An alert notification method, wherein a notification is made to a sub-monitoring department of the above. 2. An alarm notification method for notifying an alarm generated in a monitored facility to a supervisor who monitors the state of the monitored facility, wherein information of a mobile communication terminal owned by the supervisor is registered for each supervisor. Then, based on the location information of the mobile communication terminal obtained from the communication network, a mobile communication terminal located closest to the installation location of the monitored facility where the alarm has occurred is searched for, and a message is sent to the mobile communication terminal. An alarm notification method characterized by being notified.