JP2000029969A - Seat reservation system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To automate seat reservation and to eliminate the need for reserving operation by a staff by receiving and storing reservation information on a stored seat and reserving the seat at a specified time. SOLUTION: At a specified time for predetermined reservation, reservation information regarding a free seat stored in a storage means is accepted and a reserving means automatically reserves the seat. Namely, a CPU 21 decides whether or not automatic reservation is currently needed by using a reservation management table through the clocking of a timer 26 and at the reservation time for automatic reservation, the CPU 21 communicates with a train reservation center 11 to input reservation data from the center 11. The CPU 21 determines reservation contents according to a reservation ticket table and a reservation seat table of a reservation management table and sends the determined data to the train reservation center 11 to reserve a seat. Thus, one seat specification ticket is reserved and then the reservation contents are registered in a ticket purchase data management table; when there is another reservation, reserving is repeated.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a seat reservation system that is reserved for passenger transportation such as air, rail, and bus, and more particularly to a seat reservation system that saves labor by automatically reserving and canceling seats.

[0002]

2. Description of the Related Art Generally, in order to reserve a seat reservation ticket required prior to the use of a passenger on a railway or the like, a person in charge of a passenger business communicates with a center by inputting reservation data into a terminal and operating the reservation user. There is known a reservation system that pre-sells a seat reservation ticket requested by a customer.

[0003]

However, in this type of reservation system, a reservation input operation by an attendant is required every time a user makes a reservation request, and the reservation process is troublesome. In particular, even for fixed reservations where the same usage content is reserved every day, such as a commuter limited express seat reservation ticket, the passenger operation staff must make the reservation operation every time, and this reservation operation is troublesome. , It was a troublesome clerk. Furthermore, if the travel agent makes a reservation for a plurality of tickets for reservation sale, when unsold items occur in subsequent reservation sales, it will be necessary to cancel the unsold portion, which will be time-consuming, and the staff will need to cancel the cancellation operation. There was a problem that when it was forgotten, it became an unnecessary expense.

[0004] Therefore, the present invention, when booking a seat,
The purpose is to provide a seat reservation system that automatically executes reservation and cancellation according to the passage of time, in which a reservation is automatically made at a predetermined designated time and automatically canceled after a predetermined designated time. And

[0005]

According to the first aspect of the present invention,
The present invention is characterized in that the seat reservation system includes storage means for storing information on vacant seats, and reservation means for receiving and storing vacant seat reservation information stored in the storage means, and making a seat reservation at a designated time.

According to a second aspect of the present invention, there is provided a storage means for storing information relating to vacant seats, a reservation means for receiving and storing vacancy reservation information stored in the storage means, and performing a seat reservation at a first designated time. The seat reservation system is provided with cancellation means for accepting and storing the input of the seat sales information reserved by the reservation means and canceling the unsold reservation at the second designated time.

[0007] The invention according to claim 3 is characterized in that the second designated time is a specific time before the seat is used.

According to a fourth aspect of the present invention, there is provided a storage means for storing information on vacant seats, a reservation means for receiving and storing vacant seat reservation information stored in the storage means, and performing a seat reservation at a designated time. The present invention is characterized in that the seat reservation system is provided with a cancellation means for receiving and storing the input of the seat sales information reserved by the reservation means, and canceling the unsold reservation before a specific time before the departure time of the passenger transportation means.

[0009]

According to the present invention, when the predetermined time to be reserved is reached, the reservation means receives the reservation information on the vacant seats stored in the storage means, and the reservation means automatically reserves the seats. As a result, the seat reservation can be fully automated and the attendant reservation operation can be omitted.

[0010] Further, if the setting is made such that the reservation means automatically makes a seat reservation at the first designated time and the cancellation means automatically cancels the unsold reservation at the second designated time,
A reservation or cancellation can be made automatically according to the set time.

Further, if a cancellation time is set before a specific time before using a seat suitable for the cancellation processing, the cancellation can be automatically performed at a predetermined time to be canceled.

[0012] Further, at a predetermined designated time, the reservation means receives the reservation information relating to the vacant seats stored in the storage means, and the reservation means automatically reserves the seats. If the reservation is set to be canceled, the seat reservation and the seat cancellation at the time of passenger transportation can be automatically performed at a predetermined time.

As described above, since the reservation can be automatically made as time passes, in the case of a fixed reservation to be made every day, the attendant does not have to input the reservation every time, and the automatic cancellation is made as time passes. Therefore, if unsold is generated after making a batch reservation for a plurality of cards, the unsold can be automatically canceled when the cancellation time is reached, so that forgetting to cancel can be naturally resolved.

[0014]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will be described below in detail with reference to the drawings. FIG. 1 shows a train seat reservation system. This seat reservation system is a train reservation center 11, an operation time management center 12, and is automatically connected to these centers 11 and 12 to automatically reserve and cancel a designated seat of a train. And a seat reservation terminal 13. Train reservation center 11
Manages data related to vacant seats for each train, the operation time management center 12 manages data related to a timetable for each train, and these data are guided to the seat reservation terminal 13.

The above-mentioned seat reservation terminal 13 has a built-in communication control device 14 for communication connection with both centers 11 and 12, and is connected to an automatic ticket issuing machine 15 for issuing a seat designation ticket when an automatic reservation is made. The automatic ticketing machine 15 has a built-in ticket stocker 16 for storing the issued reservation ticket.

FIG. 2 shows a control circuit block diagram of the seat reservation terminal 13. The CPU 21 controls each circuit device according to a program stored in the storage unit 22, and its control data can be read out by the storage unit 22. To memorize.

An input operation unit 23 such as a keyboard, a display unit 24 such as a CRT for displaying the contents of the operation, and a recording unit such as a printer for printing out various data are provided on a staff operation surface of the seat reservation terminal 13. 25 and a timer 26 having a calendar function and a timekeeping function are provided to enable a staff member operation.

Incidentally, the CPU 21 is connected to the train reservation center 1
1 and the operation time management center 12 to store data on vacant seats in the storage unit 22, receive and store the vacant seat reservation data stored in the storage unit 22, and set a designated designated time to be reserved, for example, a train departure time One day before, the seat reservation is automatically set at that time.

Further, the storage unit 22 receives and stores the input of the reserved seat sales data, and when a specific time before the preset train departure time to be canceled, for example, three minutes before,
It is set to cancel the seat reservation whose reservation is not fulfilled automatically at that time.

FIG. 3 shows a reservation management table 31 managed by the storage unit 22 of the seat reservation terminal 13. The reservation management table 31 has a reservation start date for starting automatic reservation and a reservation end for ending automatic reservation. The date and time, the reservation execution date that specifies how many days before the ride is reserved, the specified day of the week that specifies reservations such as specific days and every week, and the specified days for each train such as limited express and express It stores a reservation ticket table for managing data of the departure and arrival station names, and a reservation table for managing the number of reserved seats, vehicle numbers, seat row numbers, and window / passage side seat data.

When the timer 26 has counted the reservation time, the CPU 21 sets the reservation management table 31 in the storage unit 22.
With this automatic reservation, a seat reservation ticket is issued from the automatic ticket vending machine 15 when the automatic reservation is made, and the issued seat reservation ticket is stored in the ticket stocker 16.

FIG. 4 shows a ticket purchase data management table 41 managed by the storage unit 22 of the seat reservation terminal 13. The ticket purchase data management table 41 includes a ticket number of a seat designation ticket,
The boarding date, train number, departure station name, and release information are stored and managed.

The ticket number is number data received from the train reservation center 11 at the time of reservation, and is handled as a serial number common to the center 11.

The release information is stored separately for cancellation (cancellation), released, and not released. In the case of the cancellation information, the data of the unsold designated ticket of the day is derived from the reservation management table 31 and the timetable table of the driving time management center 12, and the train reservation is made at a specific time before the departure time of the station. The center 11 is canceled at once. This canceled data is stored as release information.

When the ticket has already been sold, the passenger requests to receive the reserved seat reservation ticket, and in response to this request, the attendant operates the seat reservation terminal 13 and the automatic ticket vending machine 15 to acquire the ticket stocker 1.
The designated seat reservation ticket stocked in No. 6 is handed over to the customer in exchange for a fee, and the sale is completed. Based on this, the sale information is stored in the sale information.

When the ticket has not been released, it indicates that after the automatic reservation has been executed, the transfer of the seat reservation ticket stocked in the ticket stocker 16 has not yet been performed, and the release information is stored in the release information. Let it.

The display unit 24 also has an improvement support function for guiding the use information such as the ticket purchase status and the cancellation status to clearly inform the designated number of seats for each train and to promote the use of vacant seats. Therefore, an appropriate train can be selected at the time of reservation, and a desired seat can be selected and reserved.

Further, when a change occurs in the train operation time (diagram), new timetable data is downloaded from the operation time management center 12, and the downloaded new timetable data is updated to a timetable table. As a result, it is possible to automatically switch to new timetable data and perform update processing.

The seat reservation processing operation of the seat reservation system thus configured will be described with reference to the flowchart of FIG. Based on the time measured by the timer 26, the CPU 21 determines whether or not an automatic reservation is necessary at present from the reservation management table 31 (step n1). Communication is performed, and when reservation data is input from the center 11 (steps n2 to n3).

The CPU 21 determines reservation contents from the reservation ticket table and the reservation seat table of the reservation management table 31,
The determined data is transmitted to the train reservation center 11 to make a reservation (step n4).

When the reservation of one seat designation ticket is completed, the reservation contents are registered in the ticket purchase data management table 41, and if there is a subsequent reservation, the reservation processing is repeated (step n).
5 to n7).

At this time, if there is no next reservation, the communication with the train reservation center 11 is terminated and the reservation processing is terminated (step n8).

Next, the operation of the seat cancellation process of the seat reservation system will be described with reference to the flowchart of FIG. Normal,
Based on the time measured by the timer 26, the CPU 21 determines from the ticket purchase data management table 41, the timetable table, and the table in which the cancellation time is set whether or not the automatic cancellation is necessary (step n11). When the required cancellation time is counted, the CPU 21 communicates with the train reservation center 11 and, when connected to the train reservation center 11 (steps n12 to n12).
13).

The CPU 21 has a ticket purchase data management table 4
1. Cancellation contents are determined from the timetable table and the cancellation time setting table, and the determined data is transmitted to the train reservation center 11.
To cancel (step n14).

When the cancellation of one seat designation ticket is completed, the details of the cancellation are registered in the ticket purchase data management table 41, and if there is a cancellation, the cancellation process is repeated (step n).
15 to n17).

At this time, if there is only one cancellation, the communication with the train reservation center 11 is terminated, and the cancellation process ends (step n18).

As described above, when a predetermined time to be reserved is reached, reservation information relating to vacant seats can be accepted and seat reservations can be made automatically, so that seat reservations can be fully automated. As a result, The attendant's reservation operation can be omitted. In addition, seat reservations are automatically made at the designated time, and unsold reservations are automatically canceled at the designated time.Therefore, reservations and cancellations can be made automatically according to the specified time. it can. At this time, if the cancellation time is set before a specific time before using the seat suitable for the cancellation processing, the cancellation can be automatically performed at a predetermined time to be canceled. In this way, since automatic reservation and automatic cancellation can be made over time, for example, in the case of a fixed reservation to be reserved every day, the attendant does not have to perform a reservation input operation every time, and after making a reservation, Occurs, the remaining unsold can be automatically canceled when the cancellation time is reached. For this reason, forgetting to cancel can be naturally resolved. Furthermore, the number of sheets handled is not limited to one, and a plurality of sheets can be automatically booked together and automatically canceled at once.

In correspondence between the present invention and the configuration of the above-described embodiment, the storage means of the present invention is a
2, and similarly, the reservation means and the cancellation means are C
Although it corresponds to the PU 21 and the passenger transportation means corresponds to the train, the present invention can be applied based on the technical idea shown in the claims and is not limited to the configuration of the above-described embodiment. .

[Brief description of the drawings]

FIG. 1 is a schematic configuration diagram of a seat reservation system of the present invention.

FIG. 2 is a control circuit block diagram of the seat reservation terminal of the present invention.

FIG. 3 is an explanatory diagram showing an example of a reservation management table according to the present invention.

FIG. 4 is an explanatory diagram showing an example of a ticket purchase data management table according to the present invention.

FIG. 5 is a flowchart showing a seat reservation processing operation of the seat reservation system of the present invention.

FIG. 6 is a flowchart showing a seat cancellation processing operation of the seat reservation system of the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 11 ... Train reservation center 12 ... Operating time management center 13 ... Seat reservation terminal 21 ... CPU 22 ... Storage part 26 ... Timer 31 ... Reservation management table 41 ... Ticket purchase data management table

Claims (4)

[Claims] 1. A storage means for storing information on vacant seats,
A seat reservation system comprising a reservation means for receiving and storing vacant seat reservation information stored in the storage means, and performing a seat reservation at a designated time. 2. A storage means for storing information on vacant seats,
Reservation means for receiving and storing the vacant seat reservation information stored in the storage means, and performing a seat reservation at a first designated time;
A seat reservation system comprising a cancellation means for accepting and storing the input of the seat sales information reserved by the reservation means and canceling the unsold reservation at the second designated time. 3. The seat reservation system according to claim 2, wherein the second designated time is a specified time before using the seat. 4. A storage means for storing information on vacant seats,
The reservation means accepts and stores the vacant seat reservation information stored by the storage means, and receives and stores the input of the seat sales information reserved by the reservation means at the designated time, and the departure of the passenger transportation means A seat reservation system provided with cancellation means for canceling an unsold reservation before a specific time before the time.