JP2000011048A - Device and method for evaluating management operation for project management - Google Patents

Abstract

PROBLEM TO BE SOLVED: To indicate guidance for the management level of each management operation in a large scale system software development project based on a rough plan for the management of the project. SOLUTION: A project feature planning means 3 calculates a project feature by using project data consisting of project planning data 8 and project experience data 9. A project risk area calculating means 4 finds out a risk area in each evaluation item from the feature data 11 of a completed project and the project data 10. A project risk evaluation means 5 maps the feature data 11 on the risk area to evaluate the level of the risk. A management operation level determination means 6 determines the management level of each management operation from risk evaluation data 13 and important point management operation data 14 indicating relation between the level of a risk in the evaluation item and each management operation and a management operation level display means 7 provides the management level of each management operation.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an apparatus and a method for supporting project management, in particular, at the beginning of a project, it is difficult to make a detailed plan because the required specifications are unclear, and the present invention is started by a rough plan. The present invention relates to an apparatus and a method for evaluating a project management task in large-scale system software development.

[0002]

2. Description of the Related Art In general, software development for a large-scale system is performed by designing a function to be realized based on the current problems and requirements of customers and refining the software design as a method of realizing the function. Go. However, specifications required by customers are rarely determined from the beginning, and are often clarified and determined by prototyping or the like as development proceeds. Therefore, at the planning stage of the project, a rough plan is made based on the development outline such as the development target and the required delivery date. As a result, improper estimation of uncertain factors causes imbalance in assignment of persons and the like, and the work to be performed is not accurately performed, and troubles such as development delays often occur. Therefore, it is necessary to fully evaluate the plan at the time of planning, to formulate the most feasible and feasible process plan at the present time, to grasp the risk factors such as delay occurrence, and to manage the project sufficiently to reduce the factors. . In particular, in a large-scale project, once a trouble occurs, it is difficult to recover, and the loss at the time of confusion is greater than that of a small-to-medium-sized project, so it is very important to carry out appropriate project management.

In such a situation, a conventional evaluation method at the time of planning is described in JP-A-8-18.
No. 0106 discloses a “process plan creation method and apparatus”. In this prior art, the work period of each work process is calculated using the actual data of the same type of construction (project) performed in the past, a network process diagram taking into account the work period of each work process is created, and the entire plan is created. The functions of comparing the predicted construction period with the target construction period, recalculating the predicted construction period by changing the daily work hours for each work process, and recalculating the predicted construction period by changing the number of input workers for each work process,
Supported by the system. That is, the system supports the plan evaluation method by evaluating the validity of the process plan by comparing the predicted work period and the target work period.

[0004]

However, the above-mentioned prior art does not disclose information on a project management method. That is, conventionally, when managing a project, requirements management, process management,
How much priority should be given to each management work such as quality control, there is no technology to indicate the management level, and how much focus should be placed on each management work is based on the personal experience and ability of the project manager It was left to their own judgment.

An object of the present invention is to provide an apparatus and a method for supporting project management which can indicate a guideline of a management level of each management work from a rough plan in project management such as large-scale system software development. is there.

[0006]

According to a first aspect of the present invention, there is provided a management service evaluation apparatus for calculating a project feature based on project data including project plan data and project performance data; Project risk area calculation means for calculating a risk area of an evaluation item based on project data and project characteristics related to the
A project risk assessment method that evaluates project risks based on project characteristics and risk areas, key management work data indicating the relationship between risks for each evaluation item of project characteristics and each management work, Management task level determination means for determining the management level of each management task in the evaluation target project based on risk, and management task level display means for presenting the management level of each management task in the evaluation target project It is characterized by.

Further, a second management work evaluation apparatus according to the present invention includes a project feature calculation means for calculating a project feature based on project data including project plan data and project performance data, and a project related to a completed project. A project risk area calculation means for calculating a risk area of an evaluation item based on data and project characteristics; a project risk evaluation means for evaluating a project risk based on the project characteristics and the risk area; Based on the project data, the management work level scale of each management work is divided into a plurality of management level areas. The management work level division calculation means, and the relationship between the risk for each evaluation item of the project characteristics and each management work is shown. Emphasis Management operation level determining means for determining the management level of each management operation of the evaluation target project based on the management operation data, the risk of the evaluation target project, and the plurality of management level areas, and each management operation in the evaluation target project And a management operation level display means for presenting the management level.

[0008] In this case, the management work level division calculating means may convert the value of each management level scale into a plurality of management level areas based on the relationship between the value of the management work level scale and the presence or absence of a trouble in the completed project. May be classified. Further, the management operation level determining means determines a management level corresponding to the importance of the management operation as a management level of each management operation based on the importance of each management operation in the evaluation target project and the plurality of management level areas. The scale area may be determined.

A third management work evaluation device according to the present invention comprises:
A project feature calculation means for calculating project features based on project data composed of project plan data and project performance data, and a project for calculating a risk area of an evaluation item based on project data and project features relating to completed projects. Risk area calculation means, project risk evaluation means for evaluating project risks based on project characteristics and risk areas, and management operation level scale for each risk level based on project data and risk evaluation on completed projects Based on the management task level dividing calculation means for classifying the project into a plurality of management level areas, and the plurality of management level areas for each risk level and risk of the evaluation target project. Management task level determining means for determining the area of the management task level scale corresponding to the size of the management task as the management level of each management task of the evaluation target project, and the management task level for presenting the management level of each management task in the evaluation target project And display means.

[0010] In this case, the management work level classification calculation means calculates the risk of the evaluation item based on the relationship between the magnitude of the risk of the evaluation item, the value of the management work level scale, and the presence or absence of a trouble in the completed project. The management level scale may be divided into a plurality of management level areas according to the size of the management level. Further, the management level determining means may determine, for each evaluation item of the project characteristics, a management level area of the management level scale for each of the risk sizes from the management level classification data indicating the management level scale, for each of the management item scales. For each evaluation item, the management level area of the management level scale corresponding to
The management level of each management task in the evaluation target project may be indicated by its intersection area.

Further, the management status monitoring system according to the present invention may include any one of the above-mentioned important management work evaluation devices, data indicating the management level of each management work presented by this important management business evaluation device, and a project. A management level achievement status evaluation means for comparing the progress data with the progress data and evaluating the achievement status of the management level.

[0012] The first management work evaluation method according to the present invention comprises:
Based on the project data consisting of the project plan data and the project actual data, calculate the characteristic data of the project, calculate the risk area of the evaluation item from the project data and the characteristic data related to the completed project, and calculate the characteristic data and the risk area. Based on the above, the risk of the evaluation target project is evaluated, and based on the priority management work data indicating the relationship between the risk for each evaluation item of the characteristic data and each management work and the risk evaluation,
The management level of each management operation of the evaluation target project is determined by a plurality of ranks, and the management level of each management operation of the evaluation target project is presented.

[0013] A second management work evaluation method according to the present invention calculates project characteristic data based on project data composed of project plan data and project actual data. The risk area of the evaluation item is calculated from the data, the risk of the evaluation target project is evaluated based on the characteristic data and the risk area, and the relationship between the value of the management operation level scale and the presence or absence of trouble in the completed project is calculated. Based on this, the value of the management task level scale for each management task is divided into multiple management level areas,
Determine the management level of each management task of the project to be evaluated based on the priority management task data indicating the relationship between the risk for each evaluation item of the characteristic data and each management task, and the plurality of management level areas and the risk assessment. The management level of each management task in the project to be evaluated is presented.

When deciding the management level of each management task of the project to be evaluated, the priority of each management task in the project to be evaluated is determined, and each management task is determined based on the priority and the plurality of management level areas. As the business management level, an area of the management level scale corresponding to the priority of the management business may be determined.

[0015] A third management work evaluation method according to the present invention comprises:
Based on the project data consisting of the project plan data and the project actual data, calculate the characteristic data of the project, calculate the risk area of the evaluation item from the project data and the characteristic data related to the completed project, and calculate the characteristic data and the risk area. On the basis of the,
Assess the risk of the project and, based on the relationship between the magnitude of the risk and the value of the management work level scale in the completed project, and the presence / absence of a trouble, evaluate the management work level scale of each management work for each risk size. The values are divided into multiple management level areas, and based on the results of the classification and the risk assessment of the project to be evaluated, the management level of each management task of the project to be evaluated corresponds to the magnitude of the risk of the project to be evaluated. It is characterized in that an area of a management work level scale to be evaluated is determined, and a management level of each management work in the project to be evaluated is presented.

In this case, when determining the management level of each management operation of the project to be evaluated, for each evaluation item of the characteristic data, the management level area of the management level scale is shown for each management level scale for each magnitude of risk. From the management level classification data, the management level area of the management level scale corresponding to the magnitude of the risk of the evaluation item is obtained for each evaluation item, and the management level of each management work in the evaluation target project is indicated by the intersection area. It may be.

A first computer-readable recording medium according to the present invention includes a step of calculating project characteristic data based on project data including project plan data and project actual data;
Calculating the risk area data of the evaluation item from the project data and the characteristic data relating to the completed project; and evaluating the project risk based on the characteristic data and the risk area data to calculate the risk evaluation data. , Based on priority management data and risk evaluation data that indicate the relationship between risks for each evaluation item of project characteristics and each management task, and determine the management level of each management task of the target project with multiple ranks of priority based on risk assessment data And a step of presenting the management level of each management task in the evaluation target project.

A second computer-readable recording medium according to the present invention includes a step of calculating characteristic data of a project based on project data including project plan data and project actual data;
Calculating the risk area data of the evaluation item from the project data and the characteristic data relating to the completed project; and evaluating the risk of the evaluation target project based on the characteristic data and the risk area data to calculate the risk evaluation data Based on the relationship between the step and the value of the management task level scale in the completed project and the presence or absence of trouble, the management task level scale value of each management task is divided into a plurality of areas to calculate management level classification data. The management level of each management work of the project to be evaluated based on the step, priority management work data showing the relationship between the risk for each evaluation item of project characteristics and each management work, management level classification data and risk evaluation data And the management tasks for the project to be evaluated In which it is recorded the program characterized by comprising the step of presenting the management level.

A third computer-readable recording medium according to the present invention includes a step of calculating project characteristic data based on project data including project plan data and project actual data;
Calculating the risk area of the evaluation item from the project data and the characteristic data relating to the completed project, and based on the characteristic data and the risk area data,
Estimating the risk of the project and calculating the risk area data, and, based on the relationship between the magnitude of the risk and the value of the management work level scale and the presence / absence of trouble in the completed project, for each magnitude of risk, Dividing the value of the management operation level scale of each management operation into a plurality of management level areas to calculate management level division data; and performing each management of the project to be evaluated based on the management level division data and the risk evaluation data. Determining the area of the management operation level scale corresponding to the magnitude of the risk of the evaluated project as the operation management level;
Presenting the management level of each management task in the project to be evaluated.

In the above, in order to present the management level of each management task in the project to be evaluated, the management level is displayed or printed on an output device such as a display or a printer for each management task. This includes, for example, displaying a management task (priority management task) determined to be highly important in the evaluation target project.

[0021]

Embodiments of the present invention will be described below in detail with reference to the drawings.

In the following, an embodiment of the present invention will be described taking project management in a large-scale system software development project as an example.

FIG. 1 is a diagram showing processing blocks of a first management work evaluation device according to the present invention. This management work evaluation device calculates the risk of the project to be evaluated (planning stage) from the plan data, and based on the risk and the past data, the management work (important Management tasks) and the management level of each management task are presented to the user (project manager). In addition, management duties are requirements management,
It is a subdivision of work in project management such as process management and quality management.

As shown in FIG. 1, the management work evaluation device 1
Are project data input means 2, project feature calculation means 3, project risk area calculation means 4
, Project risk evaluation means 5, management work level determination means 6, and management work level display means 7.

The project data input means 2 fetches the project plan data 8 and the project actual data 9 inputted by the input device 16 such as a keyboard and the like, and as the project data 10 which is a set of the project plan data 8 and the project actual data 9. Store. The project plan data 8 is data at the planning stage of a project to be evaluated and a project that has already been completed. The project performance data 9 is performance data of a past project that has already been completed.

The project feature calculating means 3 calculates a value characterizing the project for a predetermined evaluation item based on the project data 10, and stores the calculation result as feature data 11. The project risk area calculating means 4 calculates the project risk area based on the data on the completed project in the project data 10 and the characteristic data 11.
The risk area is calculated for each evaluation item of the project feature, and the calculation result is stored as risk area data 12.
The project risk evaluation means 5 evaluates the project risk for each project characteristic evaluation item based on the characteristic data 11 and the risk area data 12, and stores the evaluation result as risk evaluation data 13.

The management task level determining means 6 determines the management level of each management task in the project to be evaluated. Specifically, the management level of each management task is determined based on the priority management task data 14 and the risk evaluation data 13 that associate each management task with each evaluation item, and the result is stored as management level data 15. The management task level display means 7 outputs the priority management task in the project to be evaluated and the management level of each management task to an output device 17 such as a display based on the management level data 15.

Next, details of the processing performed by each of the above means will be described. The main processing performed by this device can be roughly classified into project characteristic calculation processing, project risk area calculation processing, project risk evaluation processing,
It is divided into management work level determination processing. Each process is executed by the project characteristic calculation means 3, the project risk area calculation means 4, the project risk evaluation means 5, and the management work level determination means 6, respectively. These processes are performed, for example, by a central processing unit (CP) (not shown).
U) and a program stored in the storage device.

First, the project feature calculation process executed by the project feature calculation means 3 will be described. In the project feature calculation process, the values of one or more evaluation items representing the features of the project are calculated, and the calculation results are stored as feature data. Examples of the evaluation items include novelty, delivery date (margin), program scale, degree of request confirmation, and the like. The evaluation items and the calculation method required for the calculation are given in advance. For example, novelty refers to an evaluation item indicating the newness of a project, and is calculated by the following formula.

[0030]

## EQU00001 ## Novelty = Capacity of a newly created program × a + capacity of a remodeling program × b (Equation 1) (where a and b are coefficients) For a certain project, the capacity of a newly created program =
5. Remodeling program capacity = 10, and if a = 1 and b = 0.5, novelty = 10.

FIG. 2 is a flowchart showing the flow of the project feature calculation process.

As shown in the figure, the project feature calculation means 3 first selects one uncalculated evaluation item from among evaluation items representing project characteristics given in advance (ST201).

Next, the project characteristic calculation means 3 extracts data necessary for calculating the selected evaluation item from the project data 10 (ST202).

Next, the project feature calculation means 3 calculates the project characteristic according to a predetermined calculation method (for example, the above-described formula 1).
Calculate the value of the selected evaluation item (ST20)
3).

Finally, it is determined whether there is an evaluation item that has not been calculated yet (ST204). If there is an evaluation item that has not been calculated, the processing of ST201 to ST203 is repeated. On the other hand, when all the evaluation items have been calculated, a set of calculation results of all the evaluation items is stored as feature data 11 (ST205).

According to the above processing flow, the calculation of the characteristic data 11 is performed for all the evaluation items.

Next, the project risk area calculation means 4
A description will be given of the project risk area calculation processing executed by the program. The project risk area calculation process
This is a process of dividing the value of each evaluation item of the project characteristics into a plurality of areas from the viewpoint of the magnitude of risk.

FIG. 3 is a diagram for explaining a process of dividing the value of the evaluation item into a plurality of areas according to the magnitude of the risk. The graph in the figure shows the distribution of trouble (with) projects and trouble-free projects with respect to values of certain evaluation items (for example, novelty) for past projects that have already been completed. Such a distribution map can be obtained for a plurality of past projects that have already been completed by obtaining, for each project, the value of an evaluation item and whether the project was a trouble project or a trouble-free project.

Here, the value of the evaluation item is calculated according to a predetermined calculation method (for example, the above formula 1). The determination as to whether or not the project is a trouble project may be made, for example, such that a project having a delay rate with respect to a scheduled development period equal to or greater than a certain value is defined as a trouble project, and a project having a delay rate less than that is defined as a trouble-free project.

The delay rate for the scheduled development period is calculated by the following equation.

Delay rate = actual development period / scheduled development period Here, the actual development period refers to a period from the scheduled start date of the project to the actual end date, and the scheduled development period is the end of the scheduled start date of the project. The period up to the scheduled date. The planned start date and end date of the project are included in the project plan data 8, and the actual end date of the project is included in the actual project data 9.

When the distribution chart as shown in FIG. 3 is obtained, next, the evaluation items are evaluated according to the magnitude of the risk (specifically, based on the distribution of past trouble projects and projects without trouble). Values are "safe", "caution",
It is divided into three areas of “danger”. Here, the “safety” area is defined as an area of the value of the evaluation item having almost no trouble project. Specifically, an area in which the value of the evaluation item is equal to or less than α corresponds to, for example, the value α is a minimum value of the evaluation item in the trouble project, or a ratio (order) from the smaller of the evaluation item values. Be the value located at Similarly, the “dangerous” area is defined as an area of the value of the evaluation item with almost no trouble-free project. In particular,
An area where the value of the evaluation item is equal to or more than β corresponds to, for example, the value β is the maximum value of the evaluation item in a trouble-free project,
Or, a percentage (order) from the larger of the evaluation item values
Be the value located at And the remaining area, namely
An area that is neither a “safe” area nor a “dangerous” area is defined as a “caution” area. Specifically, the area in which the value of the evaluation item is from α to β corresponds to this.

The data on the area division obtained as described above is stored as risk area data 12 for each evaluation item.

The example shown in FIG. 3 shows a case of an evaluation item in which the risk increases in proportion to the value of the evaluation item. Conversely, in the case of an evaluation item in which the risk increases as the value of the evaluation item decreases, for example, the “safe” area is equal to or more than a, the “danger” area is equal to or less than b,
Assuming that the “attention” area changes from a to b, a
What is necessary is just to set the maximum value of the evaluation items in the trouble project, and to set b to the minimum value of the evaluation items in the trouble-free project.

FIG. 4 is a flowchart showing the flow of the project risk area calculation process.

As shown in the figure, the project risk area calculation means 4 first selects one of the evaluation items of the project features, for which the calculation of the risk area classification has not been performed (ST301).

Next, the project risk area calculation means 4
Acquires the values of the selected evaluation items from the feature data 11 for all the already completed projects, and determines whether each completed project is a trouble project based on the project data 10 (ST302).

It should be noted that all of the completed projects may be limited to those that satisfy certain conditions (affiliation, development year, etc.) without finding the value of the evaluation item and whether the project was a trouble project.

Next, the project risk area calculation means 4
Divides the value of each evaluation item into a plurality of areas corresponding to the magnitude of the risk based on the distribution of the trouble project and the trouble-free project for each evaluation item as described with reference to FIG. 3 (ST303). .

Finally, it is determined whether or not risk area classification calculation has been performed for all evaluation items (ST30).
4) If there is an evaluation item for which the risk area classification has not been calculated,
The processing of ST301 to ST303 is repeated. On the other hand, when the risk area classification has been calculated for all evaluation items, the collection of risk area classifications for all evaluation items is
It is stored as risk area data 12 (ST305).

According to the above processing flow, risk area classification is performed for all evaluation items.

Next, the project risk evaluation processing executed by the project risk evaluation means 5 will be described. The project risk evaluation process is a process for obtaining the magnitude of the risk of the project for each evaluation item of the project characteristics. That is, the feature data 11 which is a set of values of each evaluation item of the project feature, and the risk region data 1 which is a set of risk region divisions of each evaluation item
2 and for each evaluation item of project characteristics,
The magnitude of the project risk is determined according to which risk area category the value of the evaluation item belongs to. For example, when the value of the evaluation item belongs to the “danger” area, the risk level is “3” (maximum risk), and when it belongs to the “caution” area, the risk level is “2” and the risk level is “2”. If so, the risk level is set to “1” (minimum risk).

FIG. 5 is a flowchart showing the flow of the project risk evaluation process.

As shown in the figure, the project risk evaluation means 5 first selects one evaluation item of a project feature whose risk magnitude has not been evaluated (ST40).
1).

Next, the project risk evaluation means 5
The value of the evaluation item is obtained from the feature data 11, and the risk area classification of the evaluation item is obtained from the risk area data 12.
Each is taken out (ST402).

Next, the project risk evaluation means 5
From the risk area category of the evaluation item, the magnitude of the risk corresponding to the value of the evaluation item is obtained depending on which area category the value of the evaluation item belongs to (ST40).
3).

Finally, it is determined whether or not the risk has been evaluated for all the evaluation items (ST404). If there is an evaluation item for which the risk has not been evaluated, ST401 to ST40 are determined.
Step 3 is repeated. On the other hand, when risk evaluation has been completed for all evaluation items, a set of risk magnitudes of all evaluation items is stored as risk evaluation data 13 (ST405).

The risk of the project is evaluated for each evaluation item according to the above processing flow.

Next, the management task level determination processing executed by the management task level determination means 6 will be described.
This management work level determination process is a process of determining the management level of each management work in the evaluation target project based on a plurality of ranks. That is, the management level of each management operation in the evaluation target project is based on the risk evaluation data 13 on the evaluation target project and the priority management operation data 14 indicating the importance ratio for each management operation in a plurality of ranks for each evaluation item. To determine the degree of importance. The degree of importance indicates the degree of emphasis (man-hour) on management work, and is expressed by a plurality of ranks. For example, when expressed in two ranks, it indicates whether the target management task is the priority management task.

FIG. 6 is a diagram showing an example of the priority management business data 14, FIG. 6 (a) shows the data structure thereof, and FIG. 6 (b) shows a specific example thereof. As shown in FIG. 6A, the priority management task data 14 indicates the relationship between each evaluation item and the priority of each management task.
The importance of the management job j in the importance ratio R (i, j)
Expressed by The priority ratio R (i, j) is a priority ratio of the management task j when the risk of the evaluation item i is large, and indicates the degree of effort (man-hours) required to reduce the risk. Represented on multiple levels. For example, when expressed in two levels (1 or 0), when the risk of the evaluation item i is large, it indicates whether the management task is a priority management task (1) or not (0).

FIG. 6B is a diagram showing a specific example of the priority management business data 14. As shown in the figure, there are three evaluation items: "newness", "delivery margin", and "requirement determination degree". Management tasks include "progress management", "requirement specification management", and "quality management". Management ”. The importance ratio is given at two levels (1: importance, 0: other). In this example, when the risk of "novelty" is high, "quality control" is the priority management task, and "delivery margin"
When the risk of “requirement specification” is large, it indicates that “progress management” is a priority management business, and when the risk of “requirement determination degree” is large, “requirement specification management” is a priority management business.

FIG. 7 is a flowchart showing the flow of the management task level determination process.

As shown in the figure, the management task level determining means 6 first selects one management task for which the priority level has not been calculated (ST501).

Next, the management task level determination means 6 calculates the value of each evaluation item of the project feature of the project to be evaluated from the feature data 11 and the importance ratio in each evaluation item of the selected management task. Each is extracted from the priority management business data 14 (ST502).

Next, the management task level determining means 6 calculates the importance level as the management level of the management task (ST)
503). In the calculation of the importance of the management task j, first, a value obtained by multiplying the magnitude of the risk of the evaluation item i by the importance ratio R (i, j) is totaled for all the evaluation items i. And
In accordance with the total value, the importance levels of a plurality of ranks are associated.

For example, when the magnitude of the risk is two levels (1:
If the management level of each management task is represented by two ranks (1: priority management task, 0: normal management task), the importance level ratio R (i , J), the management level is set to “1” (priority management task) when the sum total of all the evaluation items i is greater than 0, and when the sum is 0, the management level is set to “0” ( Normal management work). In this case, in the example shown in FIG. 6B, the risks of “novelty” and “request confirmation degree” are large (risk level = 1), and the risk of “delivery margin” is small (risk level = 0). Then, the total values of “progress management”, “required specification management” and “quality management” are 0,
1 and 1. Therefore, in this case, "Required specification management"
And “quality management” are the key management tasks.

Finally, it is determined whether or not the priority has been calculated for all the management tasks (ST504). If there is a management task for which the priority has not been calculated, ST501 to ST501 are executed.
Step 503 is repeated. On the other hand, when the priority level calculation is completed for all the management tasks, a set of the priority levels of all the management tasks is stored as the management level data 15 (ST505).

According to the above-described processing flow, the degree of importance is calculated for all management tasks.

On the basis of the management level data 15 obtained in this way, the management task level display means 7 displays the importance level as the management level for each management task.
When the priority level is represented by two ranks, only the management task determined to be the priority management task may be displayed.

In the above embodiment, the management level of each management task is presented at a plurality of levels. Next, an example will be described in which the management level is presented using the value of the management level scale set for each management task. The management level scale refers to a scale indicating the degree of implementation (management strength) of each management operation, and an appropriate scale is selected in advance for each management operation. For example, a customer meeting frequency in requirements specification management, a design review frequency in quality management, a process meeting frequency in process management, and the like can be considered.

FIG. 8 is a diagram showing processing blocks of the second management service evaluation device according to the present invention. This management work evaluation device presents a management level as a value of a management level scale. The difference from the management work evaluation device shown in FIG. 1 is that a management work level classification calculation unit 18 and management level classification data 19 are additionally provided.

The management work level division calculating means 18 calculates the project data 10
, The value of the management level scale for each predetermined management task is divided into a plurality of areas (management level areas), and the area division result is stored as management level division data 19. With the addition of the management task level division calculation means 18 and the management level division data 19, the contents of the management task level determination processing are changed, and the management task level division calculation processing is newly added.

First, the management task level division calculation processing executed by the management task level division calculation means 18 will be described. In the management task level division calculation process, the value of the management level scale for each management task set in advance is divided into a plurality of areas according to the management strength associated with the occurrence situation of the trouble project in the past.

FIG. 9 is a diagram for explaining the process of classifying the value of the management level scale corresponding to the occurrence status of a trouble project. The graph in the figure shows the distribution of trouble (with) projects and projects without trouble as seen from the value of a certain management level scale (for example, customer meeting frequency) for past projects that have already been completed. . Similar to FIG. 3, such a distribution map is obtained by obtaining the value of the management level scale and whether the project was a trouble project or a trouble-free project for each of a plurality of completed past projects. can get.

For example, when the management level scale is the customer meeting frequency, the number of meetings is counted from the meeting results with the customer (for example, data on the meeting date) in the project performance data 9 and the frequency is calculated. Whether or not a project is a trouble project may be determined as a project having a delay rate greater than or equal to a delay rate with respect to a scheduled development period as a trouble project, and a project having no delay is defined as a project having no trouble as described in the project risk area calculation process.

When a distribution chart as shown in FIG. 9 is obtained, the value of the management level scale is changed to “unfavorable” as the value of the management level scale increases (enhances management) based on this distribution chart. It is divided into three areas, "sufficient", "standard", and "sufficient". Here, the "insufficient" area is defined as the area of the management level scale with few trouble-free projects. Specifically, an area in which the value of the management level scale is equal to or less than γ corresponds to the value γ, for example, from the minimum value of the management level scale in a trouble-free project or the smaller value of the management level scale. The value is located at a certain ratio (order). Similarly, the “sufficient” area is defined as the area of the management level scale with few trouble projects. Specifically, an area where the value of the management level scale is equal to or more than δ,
The value δ is, for example, the maximum value of the management level scale in the trouble project, or a value located at a certain ratio (order) from the larger value of the management level scale. And
The remaining areas, that is, areas that are neither "insufficient" nor "sufficient", are defined as "standard" areas. Specifically, the region in which the value of the management level scale is from γ to δ corresponds.

The data on the area division obtained as described above is stored in the management level division data 19 for each management level scale.

FIG. 10 is a flowchart showing the flow of the management task level division calculation process.

First, the management task level division calculating means 18
Selects one of the management level scales for which the management level area division has not been calculated from the management level scales set in advance for each management task (ST901).

Next, the management task level division calculating means 18
Determines the value of the selected management level scale for each completed project and whether the project was a trouble project or a trouble-free project based on the project data 10 (ST902).

It is to be noted that the values of the management level scale and whether or not the project is a trouble project are determined for all completed projects.
It may be limited to projects that satisfy the conditions.

Next, the management task level division calculating means 18
Divides the management level scale into a plurality of areas corresponding to the occurrence status of the trouble project based on the distribution of the trouble project and the project without trouble on the selected management level scale as described with reference to FIG. (ST903).

Finally, it is determined whether or not management level area divisions have been calculated for all management level scales (ST904). If there are management level scales for which management level area divisions have not been calculated, ST901 to ST903 are performed. Is repeated. On the other hand, when the management level area division has been calculated for all the management level scales, a set of management level area divisions of all the management level scales is stored as management level division data 19 (ST905).

With the above processing flow, the management level area division is calculated for all the management level scales.

Next, the management task level determination processing performed by the second management task evaluation device will be described. In the management work level determination process, first, as described above, first, the risk evaluation data 13 which is a set of the risk magnitudes calculated for each evaluation item of the project characteristics, and the management of each evaluation item are performed. Based on the priority management task data 14 indicating the priority of each task by a plurality of ranks, the priority of a plurality of ranks is determined for each management task in the evaluation target project. Next, from the management level classification data 19,
A division area of the management level scale is obtained, and a management level scale area corresponding to the priority of the management work is determined as a management level based on a predetermined correspondence. For example, each management task is represented by two ranks of importance (1: priority management task, 0: normal management task), and the management level scale is:
When classified into three areas of “insufficient”, “standard” and “sufficient”, the “sufficient” area of the management level scale is used for priority management work, and the management level scale is used for normal management work. The “standard” areas are made to correspond to each other and determined as the management level of each management job, and the result is referred to as management level data 1
5 is stored.

The management level data 1 thus determined
5, the management task level display means 7 displays a value (area) of the management level scale associated with each management task. For example, if progress management is determined to be a priority management task, and the “sufficient” area of the frequency of holding a progress meeting, which is a management level scale of the task, is “N or more times a month”, A progress meeting more than once "is displayed on the output device 17 such as a display.

As described above, in the second management work evaluation apparatus, the risk evaluation data 13 and the priority management work data 1
4 and determine the rank of importance of each administrative task,
An area of the management level scale of each management task is obtained from the management level division data 19, but an embodiment in which the priority management task data 14 is not used will be described.

FIG. 11 is a diagram showing processing blocks of the third management work evaluation device according to the present invention. The configuration difference from the second management work evaluation device shown in FIG. 8 is that the priority management work data 14 is not prepared and the risk evaluation data 13 is input to the management work level classification calculation means 18. It is.

In this case, the management work level division calculating means 1
8 shows the value of the management level scale for each management task for each magnitude of the risk of the project characteristic evaluation item based on the project data 10 and the risk evaluation data 13 regarding the completed project, , Divided into multiple areas,
The area division result is stored as management level division data 19. In the first management work evaluation device, it is sufficient that the risk evaluation data is evaluated only for the project to be evaluated. However, here, the already completed project is also evaluated.

FIG. 12 is a diagram for explaining the process of classifying the value of the management level scale corresponding to the occurrence status of a trouble project. The graph in the figure shows the distribution of trouble (with) projects and trouble-free projects for each risk level when viewed from the values of a certain management level scale for past projects that have already been completed. It is assumed that the magnitude of the risk is divided into three levels. The distribution diagram of FIG. 12 is a distribution diagram shown in FIG.
According to the magnitude of the risk of the evaluation item i, it can be said that it is divided into three. Similar to the case of FIG. 9, such a distribution chart shows, for each of a plurality of past projects that have already been completed, the risk level of the evaluation item, the value of the management level scale, and whether the project is a trouble project. It can be obtained by asking if there was a project with no trouble.

When a distribution chart as shown in FIG. 12 is obtained,
Next, based on this distribution map, the value of the management level scale is divided into three areas of “insufficient”, “standard”, and “sufficient” in the same manner as in FIG. 9 for each risk level. In this case, when the risk level of the evaluation item i is level 3,
The “insufficient” area is an area where the management level scale value is equal to or less than α1, the “sufficient” area is an area where the management level scale value is equal to or more than β1, and the “standard” area is where the management level scale value is α1 to β1. The area up to. Further, when the risk level of the evaluation item i is level 2, the “insufficient” area is an area where the value of the management level scale is equal to or less than α2, the “sufficient” area is an area where the value of the management level scale is equal to or more than β2, The “standard” area is an area in which the value of the management level scale is from α2 to β2. Also,
When the risk level of the evaluation item i is level 1, the “insufficient” area is an area where the value of the management level scale is α3 or less,
The “sufficient” area is an area in which the value of the management level scale is β3 or more, and the “standard” area is an area in which the value of the management level scale is α3 to β.
Up to three areas.

The data on the area division obtained as described above is stored in the management level division data 19 together with the corresponding risk level for each management level scale.

FIG. 13 is a flowchart showing the flow of the management task level division calculation process in the third management task evaluation device.

As shown in the figure, first, the management task level division calculating means 18 selects one management level scale for which the management level area division has not been calculated from the management level scales (ST1201). Then, one of the project characteristic evaluation items whose relation to the selected management level scale has not been evaluated is selected (ST1202).

Next, the management task level division calculating means 18
Calculates the value of the selected management level scale and the magnitude of the risk of the evaluation item for each completed past project, and whether the project was a trouble project or a trouble-free project (ST1203). In this case, the value of the management level scale and whether each project is a trouble project is obtained based on the project data 10, and the magnitude of the risk of the selected project characteristic evaluation item is obtained from the risk evaluation data 13.

Next, the management work level division calculating means 18
As shown in FIG. 14, plotting the value obtained in ST1203 for each risk level (level) of the selected evaluation item, and viewing the trouble project and the risk as viewed from the selected management level scale Obtain the distribution of trouble-free projects and, based on the distribution, classify the value of the selected management level scale into a plurality of areas corresponding to the occurrence status of trouble projects for each risk level (level) of the relevant evaluation item (ST1204).

Next, for all evaluation items, it is determined whether or not the relationship with the selected management level scale has been evaluated (ST1205), and there is an evaluation item whose relationship with the management level scale has not been evaluated. In case, ST1202-ST
Step 1204 is repeated.

On the other hand, when the evaluation of the relationship between all the evaluation items and the selected management level scale is completed,
Subsequently, it is determined whether or not management level area division has been calculated for all management level scales (ST120).
6). As a result, if there is a management level scale for which the management level area division has not been calculated, the processing of ST1201 to ST1205 is repeated. On the other hand, when the management level area classification has been calculated for all management level scales, the relationship between the magnitude of the risk of the project characteristic evaluation item and the area classification of the management level scale is calculated for all the evaluation items and all management level scales. It is stored as the management level classification data 19 shown (ST1207).

With the above processing flow, the management level area division is calculated for all the evaluation items and all the management level scales.

Next, the management task level determination processing in the third management task evaluation device will be described. In this management task level determination process, as the management level of each management task,
The area of each management level scale is determined as follows. First, one evaluation item is selected, the magnitude of the risk of the project to be evaluated for the evaluation item is determined based on the risk evaluation data 13, and the management level classification data is determined based on the magnitude (level) of the risk. The area division data corresponding to the risk level is acquired from 19, and an appropriate (for example, sufficient area) management level scale area is obtained based on the area division data. Similarly, for all the evaluation items, the area of the management level scale corresponding to the magnitude (level) of the risk is obtained. Then, the intersection is finally determined as the area of the management level scale and stored as management level data 15. For example, for all management level scales, an area corresponding to the “sufficient” area is selected and stored in association with each evaluation item.

Then, the management task level display means 7 displays the area of the value of the management level scale corresponding to each evaluation item based on the management level data 15 as described above.
For example, the area of the management level scale corresponding to the “sufficient” area when viewed from each of “novelty”, “delivery margin”, and “demand determination degree” is displayed.

In the embodiment described above, the guideline of the management level of each management operation is quantitatively indicated by the management level scale (for example, customer meetings can be performed once a week or more, etc.). Implementation goals can be clarified, and in the implementation status of management work,
It is possible to clearly determine whether the target management level has been reached.

Further, since the management level guideline is determined based on past data, the management level can be stabilized irrespective of the ability and experience of the project manager. In addition, since the management level guideline is determined according to the characteristics of the project, priority management can be performed in consideration of potential problems. As a result, the occurrence of project trouble can be reduced.

Finally, a system to which the above-described management work evaluation device is applied will be described. FIG. 14 is a diagram showing a management status monitoring system 21 to which the present device is applied. As shown in the figure, the management status monitoring system 21 includes the management work evaluation device 1 and the management level achievement status evaluation means 20.

The management level achievement status evaluation means 20 compares the management level data 15 which is the guideline of the management level determined by the management work evaluation device 1 with the project progress data 9 which indicates the progress of the project currently in progress. Monitor progress at the management level. Then, in consideration of the remaining period of the development and the like, an alarm is issued to strengthen the management if necessary. With this operation, the present system assists the project manager in performing appropriate project management.

Each of the devices described so far can be realized by an information processing device such as a personal computer (PC) and a program executed by the information processing device. In this case, the program is installed in an external storage device such as a hard disk in advance, or recorded on a recording medium such as a floppy disk or a CD-ROM, and provided to each user.

[0107]

As described in detail above, according to the present invention, the guideline of the management level of each management work can be indicated from the outline plan, so that the occurrence of troubles at the time of project implementation can be reduced. it can. In addition, since management level guidelines are determined based on past data,
The management level can be stabilized without depending on the personal ability and experience of the project manager.

[Brief description of the drawings]

FIG. 1 is a diagram showing processing blocks of a first management work evaluation device according to the present invention.

FIG. 2 is a flowchart illustrating a flow of a project feature calculation process.

FIG. 3 is a diagram illustrating a process of classifying an evaluation item corresponding to the magnitude of a risk.

FIG. 4 is a flowchart illustrating a flow of a project risk area calculation process.

FIG. 5 is a flowchart showing a flow of a project risk evaluation process.

FIG. 6 is a diagram showing an example of priority management business data 14;

FIG. 7 is a flowchart illustrating a flow of a management task level determination process.

FIG. 8 is a diagram showing processing blocks of a second management work evaluation device according to the present invention.

FIG. 9 is a diagram illustrating a process of classifying a value of a management level scale corresponding to a situation of occurrence of a trouble project.

FIG. 10 is a flowchart showing the flow of a management task level division calculation process.

FIG. 11 is a diagram showing a processing block of a third management work evaluation device according to the present invention.

FIG. 12 is a diagram illustrating a process of classifying a value of a management level scale corresponding to a situation of occurrence of a trouble project.

FIG. 13 is a flowchart showing the flow of a management task level division calculation process.

FIG. 14 is a diagram showing a management status monitoring system 21 to which a management service evaluation device is applied.

[Explanation of symbols]

 Reference Signs List 1 management work evaluation device 2 project data input means 3 project characteristic calculation means 4 project risk area calculation means 5 project risk evaluation means 6 management work level determination means 7 management work level display means 8 project plan data 9 project actual data 10 project data 11 Characteristic data 12 Risk area data 13 Risk evaluation data 14 Priority management work data 15 Management level data 16 Input device 17 Output device 18 Management work level classification calculation means 19 Management level classification data

Continued on the front page (72) Inventor Akira Tada 292 Yoshida-cho, Totsuka-ku, Yokohama-shi, Kanagawa Prefecture Inside Hitachi, Ltd.Production Technology Laboratory (72) Inventor Yoshie Matsuzaki 292 Yoshida-cho, Totsuka-ku, Yokohama-shi, Kanagawa Prefecture, Ltd. Hitachi, Ltd. Production Technology Research Laboratory (72) Inventor, Toshiko Takamura 5-2-1, Omika-cho, Hitachi City, Ibaraki Prefecture F-term in the Hitachi, Ltd. Omika Plant F-term (reference) 5B049 AA00 CC00 DD01 DD05 EE01 EE02 FF01 FF02 FF07 GG04 5B076 EC09

Claims (17)

[Claims] 1. Based on project data composed of project plan data and project actual data,
A project risk area calculating means for calculating a risk area of an evaluation item based on a project characteristic calculating means for calculating a project characteristic; a project risk area calculating means for calculating a risk area of a completed project; Based on the project risk assessment method for assessing project risk, priority management work data indicating the relationship between the risk for each evaluation item of project characteristics and each management work, and the risk of the project to be evaluated, A management work evaluation device, comprising: a management work level determining means for determining a management level of each management work; and a management work level display means for presenting a management level of each management work in an evaluation target project. 2. Based on project data comprising project plan data and project actual data,
A project risk area calculating means for calculating a risk area of an evaluation item based on a project characteristic calculating means for calculating a project characteristic; a project risk area calculating means for calculating a risk area of a completed project; A project risk evaluation means for evaluating the risk of the project, a management operation level division calculating means for dividing a management operation level scale of each management operation into a plurality of management level areas based on project data on completed projects, and a project characteristic. The management level of each management operation of the evaluation target project based on the priority management operation data indicating the relationship between the risk for each evaluation item and each management operation, the risk of the evaluation target project, and the plurality of management level areas Determine A management work level determining means, and a management work level display means for presenting a management level of each management work in an evaluation target project. 3. The management task level division calculating means divides the value of each management level measure into a plurality of management level areas based on the relationship between the value of the management task level scale and the presence or absence of a trouble in the completed project. 3. The management work evaluation device according to claim 2, wherein 4. The management task level determination means, as a management level of each management task, corresponding to the management task priority level, based on the priority level of each management task in the evaluation target project and the plurality of management level areas. The management task evaluation device according to claim 2 or 3, wherein an area of the management level scale to be performed is determined. 5. Based on project data including project plan data and project actual data,
A project risk area calculating means for calculating a risk area of an evaluation item based on a project characteristic calculating means for calculating a project characteristic; a project risk area calculating means for calculating a risk area of a completed project; Project risk evaluation means for assessing project risk, and management operation level classification calculation means for classifying the management operation level scale into a plurality of management level areas for each risk level based on project data and risk evaluation on completed projects Based on the risk of the evaluation target project and the plurality of management level areas for each risk level, the area of the management operation level scale corresponding to the magnitude of the risk of the evaluation target project is determined for each management operation of the evaluation target project. tube A management work evaluation device comprising: a management work level determination means for determining a management level; and a management work level display means for presenting a management level of each management work in an evaluation target project. 6. The management task level division calculating means, based on the relationship between the magnitude of the risk of the assessment item, the value of the management task level scale, and the presence or absence of a trouble in the completed project, The management task evaluation device according to claim 5, wherein the management level scale is divided into a plurality of management level areas. 7. The management level deciding means, for each evaluation item of the project characteristics, a management level area of a management level scale for each risk level, from management level classification data indicating the management level scale, for each evaluation item. 6. The management level area of the management level scale corresponding to the magnitude of the risk is obtained for each evaluation item, and the management level of each management operation in the project to be evaluated is indicated by the intersection area.
Or the management work evaluation device according to claim 6. 8. A priority management task evaluation device according to claim 1, data indicating a management level of each management task presented by the priority management task evaluation device, and project progress data. And a management level achievement status evaluation means for evaluating the achievement status of the management level. 9. Based on project data including project plan data and project performance data,
Calculate characteristic data of the project, calculate the risk area of the evaluation item from the project data and characteristic data related to the completed project, evaluate the risk of the target project based on the characteristic data and the risk area, and calculate the characteristic data. The management level of each management operation of the project to be evaluated is determined based on the priority management operation data indicating the relationship between the risk and each management operation for each A management work evaluation method characterized by presenting a management level of each management work in a project. 10. A project characteristic data is calculated based on project data including project plan data and project performance data, and a risk area of an evaluation item is calculated from the project data and the characteristic data relating to the completed project. Evaluate the risk of the target project based on the characteristic data and the risk area, and based on the relationship between the value of the management task level scale and the presence or absence of trouble in the completed project, the value of the management task level scale for each management task Is divided into a plurality of management level areas, and the evaluation is performed based on the priority management work data indicating the relationship between the risk for each evaluation item of the characteristic data and each management work, and the plurality of management level areas and the risk evaluation. Determine the management level of each management task of the target project, and Management Operations Evaluation method characterized by presenting a management level of each management operations in transfected. 11. When deciding a management level of each management operation of an evaluation target project, a priority level of each management operation in the evaluation target project is obtained, and based on the priority level and the plurality of management level areas,
11. The management work evaluation method according to claim 10, wherein a management level scale area corresponding to the importance of the management work is determined as the management level of each management work. 12. A project characteristic data is calculated based on project data including project plan data and project performance data, and a risk area of an evaluation item is calculated from the project data and the characteristic data related to the completed project. The project risk is evaluated based on the characteristic data and the risk area, and based on the relationship between the magnitude of the risk and the value of the management work level scale and the presence or absence of trouble in the completed project, for each magnitude of risk, The value of the management operation level scale for each management operation is divided into a plurality of management level areas, and the management level of each management operation of the evaluation target project is evaluated based on the results of the classification and the risk evaluation of the project to be evaluated. Management work level corresponding to the magnitude of the risk of the target project Management Operations Evaluation method characterized by determining the area of the degree, presents a management level of each management operations in the evaluation target project. 13. When determining the management level of each management operation of a project to be evaluated, a management level area of a management level scale for each evaluation item of the characteristic data for each magnitude of risk is indicated for each management level scale. From the leveled data, determine the management level area of the management level scale corresponding to the magnitude of the risk of the evaluation item for each evaluation item, and indicate that the management level of each management operation in the project to be evaluated is indicated by its intersection area. Claim 1.
2. The management work evaluation method described in 2. 14. A project for evaluating characteristics of a project based on a rough plan and presenting a management task for reducing a trouble occurrence factor predicted from the rough plan based on a result and past data. Management work evaluation method. 15. A method for calculating characteristic data of a project based on project data composed of project plan data and project performance data; and calculating risk area data of an evaluation item from the project data and characteristic data relating to the completed project. Calculating, evaluating the risk of the project based on the characteristic data and the risk area data, and calculating the risk evaluation data, and indicating a relationship between the risk for each evaluation item of the project characteristic and each management operation. A step of determining the management level of each management operation of the evaluation target project based on the priority management operation data and the risk evaluation data with a plurality of ranks of importance, and a step of presenting the management level of each management operation in the evaluation target project. Specially consist of A computer-readable recording medium storing a program to be. 16. A method for calculating characteristic data of a project based on project data including project plan data and project performance data; and calculating risk area data of an evaluation item from the project data and characteristic data relating to the completed project. Calculating the risk of the project to be evaluated based on the characteristic data and the risk area data, and calculating the risk evaluation data; and comparing the value of the management operation level scale and the presence or absence of trouble in the completed project. Calculating management level classification data by dividing the value of the management task level scale of each management task into a plurality of areas based on the relationship; and relating the risk of each evaluation item of the project characteristics to each management task. Key management business data that indicates Determining the management level of each management operation of the evaluation target project based on the classification data and the risk evaluation data; and presenting the management level of each management operation of the evaluation target project. A computer-readable recording medium on which a program is recorded. 17. A step of calculating characteristic data of a project based on project data including project plan data and project performance data, and calculating a risk area of an evaluation item from the project data and characteristic data relating to a completed project. Evaluating the risk of the project based on the characteristic data and the risk area data, and calculating the risk area data. Calculating the management level classification data by dividing the value of the management operation level scale of each management operation into a plurality of management level areas for each magnitude of risk based on the relationship with the presence / absence; Based on the risk assessment data As a management level of each management task of the project, there are steps of determining the area of the management task level scale corresponding to the magnitude of the risk of the project to be evaluated, and presenting the management level of each management task in the project to be evaluated. A computer-readable recording medium having recorded thereon a program.